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    • Mississauga, Ontario
    • Permanent
    Our Toronto team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career. Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a part of our recruiting team, you’ll interface with both clients and candidates for our Staffing division focusing on Call Centre and Customer Service. This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.Advantages- Permanent, full-time job- Competitive salary - Great bonus structure (Quarterly and Annually)- 3 weeks vacation to start - Great benefits plan (dental)- Annual wellness spending account - Great team environment - Room for growth and development Responsibilities- Manage market/industry mapping for your assigned Prospect portfolio- Growing and developing a client database through building client relationships, cold calling and client/prospect visits in a specific local territory- Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met- Strategizing with future clients, in order to develop their recruitment plans and expanding your reach within their organizations- Helping companies and candidates by matching the right people with the right jobsQualifications- 2-3 years of experience in sales and business development- Track record of demonstrated sales targets- Ability to build long-term and trusted business relationships- Excellent communication, problem-solving skills and team orientation- Computer and digital communication knowledge- Must have reliable transportation- This will start as a work from home position- Must have the discipline, habits and dedicated space to work from home successfullySummaryIf you are interested, apply now!Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the 2SLGBTQIA+ community.At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants. If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our Toronto team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career. Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a part of our recruiting team, you’ll interface with both clients and candidates for our Staffing division focusing on Call Centre and Customer Service. This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.Advantages- Permanent, full-time job- Competitive salary - Great bonus structure (Quarterly and Annually)- 3 weeks vacation to start - Great benefits plan (dental)- Annual wellness spending account - Great team environment - Room for growth and development Responsibilities- Manage market/industry mapping for your assigned Prospect portfolio- Growing and developing a client database through building client relationships, cold calling and client/prospect visits in a specific local territory- Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met- Strategizing with future clients, in order to develop their recruitment plans and expanding your reach within their organizations- Helping companies and candidates by matching the right people with the right jobsQualifications- 2-3 years of experience in sales and business development- Track record of demonstrated sales targets- Ability to build long-term and trusted business relationships- Excellent communication, problem-solving skills and team orientation- Computer and digital communication knowledge- Must have reliable transportation- This will start as a work from home position- Must have the discipline, habits and dedicated space to work from home successfullySummaryIf you are interested, apply now!Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the 2SLGBTQIA+ community.At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants. If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Boutique Associate in Mississauga!Do you have experience working in the retail industry? Do you have strong customer service experience and have strong organizational skills? Do you love to work in a fast-paced environment where you can make a big impact on the organization? Then we have an amazing PERMANENT opportunity for you!We are looking for a Boutique Associate for a PERMANENT opportunity in Mississauga. The company is the leading provider of North America Uniforms Boutique. The ideal candidate will have past experience in delivering high quality of customer service, able to handle face to face customer interaction and the ability to juggle multiple tasks and deadlines simultaneously. The successful candidate will join a warm, collaborative, welcoming team that feels like a family!If you are interested in hearing more, please email your resume to elise.hofman@randstad.caLocation: MississaugaHours of Work: M-F 830 4pm, 30 min lunchPay: $37-42KAdvantagesWhat are the advantages as a Boutique Associate…- PERMANENT opportunity- Annual salary of $37-42K- Benefits (after 3 months)- Free parking- 2 weeks vacation- Salary is reviewed annually based on performance- Opportunities for future growth within the organization- Great company culture- Fast paced, dynamic position- Constant support from colleagues and managementResponsibilities- Measure and fit airline employees in correct garment and uniform sizes- Build and establish customer relationships- Champion our extensive line of products – dress wear and work wear included- Work with airline employees to understand their needs and recommend best solutions and professional fitting uniform pieces- Assist all airline employees with all aspects of order entry- Own the resolution of airline employee questions and resolve with urgency and good judgment- Keep apprised and be knowledgeable of products, services and uniform program policies and processes- Act as a ambassador by professionally representing the organization in accordance with our brand and service standards- Assist with order receiving and shipping processes as required- Personal/MotivationQualifications- Minimum of 3+ years of experience in a fast-paced retail setting- Education Level – High school diploma- Post-secondary degree an asset- Language – Bilingual English/ French required- Ability to work independently and as part of a team.- Attention to detail, high degree of accuracy.- Time management skills and very organized- Ability to multi-task and a strong team player- You thrive on change, are flexible and always adaptable- Customer service skills; the ability to handle difficult customers- Candidates with any previous retail experience are also desirable- Excellent verbal and written communication skills- Polished presentation and interpersonal skills- Ability to effectively and professionally communicate with customers- Ability to actively listen to employees and exceed their expectations during all parts of the uniform fitting process- Enthusiastic and a confident demeanor- Ability to take instructions and interpret information- Exceptional organizational abilities, able to multitask while always ensuring an appreciation for the small details- Maintains strong product knowledgeSummaryHow to Apply?1. Send your resume to elise.hofman@randstad.ca2. Apply online at Randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Boutique Associate in Mississauga!Do you have experience working in the retail industry? Do you have strong customer service experience and have strong organizational skills? Do you love to work in a fast-paced environment where you can make a big impact on the organization? Then we have an amazing PERMANENT opportunity for you!We are looking for a Boutique Associate for a PERMANENT opportunity in Mississauga. The company is the leading provider of North America Uniforms Boutique. The ideal candidate will have past experience in delivering high quality of customer service, able to handle face to face customer interaction and the ability to juggle multiple tasks and deadlines simultaneously. The successful candidate will join a warm, collaborative, welcoming team that feels like a family!If you are interested in hearing more, please email your resume to elise.hofman@randstad.caLocation: MississaugaHours of Work: M-F 830 4pm, 30 min lunchPay: $37-42KAdvantagesWhat are the advantages as a Boutique Associate…- PERMANENT opportunity- Annual salary of $37-42K- Benefits (after 3 months)- Free parking- 2 weeks vacation- Salary is reviewed annually based on performance- Opportunities for future growth within the organization- Great company culture- Fast paced, dynamic position- Constant support from colleagues and managementResponsibilities- Measure and fit airline employees in correct garment and uniform sizes- Build and establish customer relationships- Champion our extensive line of products – dress wear and work wear included- Work with airline employees to understand their needs and recommend best solutions and professional fitting uniform pieces- Assist all airline employees with all aspects of order entry- Own the resolution of airline employee questions and resolve with urgency and good judgment- Keep apprised and be knowledgeable of products, services and uniform program policies and processes- Act as a ambassador by professionally representing the organization in accordance with our brand and service standards- Assist with order receiving and shipping processes as required- Personal/MotivationQualifications- Minimum of 3+ years of experience in a fast-paced retail setting- Education Level – High school diploma- Post-secondary degree an asset- Language – Bilingual English/ French required- Ability to work independently and as part of a team.- Attention to detail, high degree of accuracy.- Time management skills and very organized- Ability to multi-task and a strong team player- You thrive on change, are flexible and always adaptable- Customer service skills; the ability to handle difficult customers- Candidates with any previous retail experience are also desirable- Excellent verbal and written communication skills- Polished presentation and interpersonal skills- Ability to effectively and professionally communicate with customers- Ability to actively listen to employees and exceed their expectations during all parts of the uniform fitting process- Enthusiastic and a confident demeanor- Ability to take instructions and interpret information- Exceptional organizational abilities, able to multitask while always ensuring an appreciation for the small details- Maintains strong product knowledgeSummaryHow to Apply?1. Send your resume to elise.hofman@randstad.ca2. Apply online at Randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    Randstad is hiring Bilingual Customer Service Representatives (English/French) anywhere in Canada.Do you want to pursue a career in customer service? Do you enjoy helping others? Are you full-time available? Are you fluently bilingual in English and French?If you answered "yes" to any of the above, then this opportunity is for you! All candidates are encouraged to apply! Regardless of your experience, we want to hear from YOU. This is your opportunity to work in a TOP growing call center in Canada, utilize your Recruitment and Customer Service experience, work for a good cause, and work in rich culture!What(Job title)? - Bilingual Customer Service Representative (English/French) Where?Work from homeAnywhere in Canada (except Quebec)When?- Training starts on Monday, October 4th, 2021Hours of Operation: Monday-Sunday 24/7If you have this availability, we want to hear from you today!Pay rate: $21 per hour (Bilingual in French and English)Contract Length: Temporary to Permanent Advantages- 4% vacation pay on every check- Paid weekly - Benefits package available at a reduced rate from Day 1- Great company culture- Work from the comfort of your own home- Gain great experienceResponsibilities- Managing inbound phone calls in a call center setting - Professionally greet callers, provide and request required information- Relay and route critical messages to on-call personnel by prioritizing emergency calls- Responding to customer requests professionally and with accurate information- Fast paced environment (calls are about 3-5 minutes long)Qualifications- Must be Bilingual (fluent in English and French) - Must be skilled on a computer - Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones- Must be able to pass a criminal background check (We will pay for the check!)- Customer service experience is required - Previous contact center experience is an assetHow to apply: - Apply directly on this site- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual - Moncton"Human ForwardSummaryBilingual Customer Service Where? Work from home | Anywhere in Canada (except Quebec)When? Training starts on Monday, October 4th, 2021Hours of Operation: Monday-Sunday 24/7Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is hiring Bilingual Customer Service Representatives (English/French) anywhere in Canada.Do you want to pursue a career in customer service? Do you enjoy helping others? Are you full-time available? Are you fluently bilingual in English and French?If you answered "yes" to any of the above, then this opportunity is for you! All candidates are encouraged to apply! Regardless of your experience, we want to hear from YOU. This is your opportunity to work in a TOP growing call center in Canada, utilize your Recruitment and Customer Service experience, work for a good cause, and work in rich culture!What(Job title)? - Bilingual Customer Service Representative (English/French) Where?Work from homeAnywhere in Canada (except Quebec)When?- Training starts on Monday, October 4th, 2021Hours of Operation: Monday-Sunday 24/7If you have this availability, we want to hear from you today!Pay rate: $21 per hour (Bilingual in French and English)Contract Length: Temporary to Permanent Advantages- 4% vacation pay on every check- Paid weekly - Benefits package available at a reduced rate from Day 1- Great company culture- Work from the comfort of your own home- Gain great experienceResponsibilities- Managing inbound phone calls in a call center setting - Professionally greet callers, provide and request required information- Relay and route critical messages to on-call personnel by prioritizing emergency calls- Responding to customer requests professionally and with accurate information- Fast paced environment (calls are about 3-5 minutes long)Qualifications- Must be Bilingual (fluent in English and French) - Must be skilled on a computer - Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones- Must be able to pass a criminal background check (We will pay for the check!)- Customer service experience is required - Previous contact center experience is an assetHow to apply: - Apply directly on this site- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual - Moncton"Human ForwardSummaryBilingual Customer Service Where? Work from home | Anywhere in Canada (except Quebec)When? Training starts on Monday, October 4th, 2021Hours of Operation: Monday-Sunday 24/7Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    Bilingual Customer Service Representative - French/English in Mississauga!Would you love the opportunity to work for a market leader in the HVAC manufacturing industry? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Do you consider yourself a tech savvy and well verse with all social media platforms? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Mississauga. The successful candidate will be working with an established, well-known HVAC manufacturing company. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. HVAC product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position - 40 hours a week- Monday to Friday- Flexible day time hours- Hourly Pay: $22- 24$- Great Mississauga Location- Training Provided- Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Work from home and office blend- Equipment provided- Team working environment- Working for an established, well-known company- Free Parking!- 4% vacation payResponsibilities- Providing bilingual customer service over the phone, email and on social media platforms (English and French)- Handling inbound calls from customers and resolving issues regarding transportation, service charges in an efficient manner - Maintaining inventory and making sure deliveries are scheduled accordingly - Carrying out service authorizations and negotiations with service centers and installers- Maintaining and developing a network of service center contacts- Receiving returned merchandise and entering mail-in rebate forms ensuring refund process to client - Other duties as neededQualifications- Fluently bilingual in French and English- Strong oral and written communication skills in French and English- 1+ years of experience in customer service or order desk- Experience in manufacturing or distribution is not necessary but considered an asset- Heating and ventilating experience is a strong asset- Strong organizational skills with the ability to multitask in a fast-paced environment- Experience with CRM systems, Salesforce, AS400 SummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Bilingual Customer Service Representative - French/English in Mississauga!Would you love the opportunity to work for a market leader in the HVAC manufacturing industry? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Do you consider yourself a tech savvy and well verse with all social media platforms? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Mississauga. The successful candidate will be working with an established, well-known HVAC manufacturing company. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. HVAC product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position - 40 hours a week- Monday to Friday- Flexible day time hours- Hourly Pay: $22- 24$- Great Mississauga Location- Training Provided- Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Work from home and office blend- Equipment provided- Team working environment- Working for an established, well-known company- Free Parking!- 4% vacation payResponsibilities- Providing bilingual customer service over the phone, email and on social media platforms (English and French)- Handling inbound calls from customers and resolving issues regarding transportation, service charges in an efficient manner - Maintaining inventory and making sure deliveries are scheduled accordingly - Carrying out service authorizations and negotiations with service centers and installers- Maintaining and developing a network of service center contacts- Receiving returned merchandise and entering mail-in rebate forms ensuring refund process to client - Other duties as neededQualifications- Fluently bilingual in French and English- Strong oral and written communication skills in French and English- 1+ years of experience in customer service or order desk- Experience in manufacturing or distribution is not necessary but considered an asset- Heating and ventilating experience is a strong asset- Strong organizational skills with the ability to multitask in a fast-paced environment- Experience with CRM systems, Salesforce, AS400 SummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    • $17.26 per hour
    Do you have a passion for Customer Service? Do you enjoy helping others? Are you organized and detail-oriented? Do you enjoy working in a fast-paced environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-knonw medical company. This is a temporary, full time role, with the potential to go permanent.To find out more, read below!Type: Temporary with the potential for extensionStart Date: Monday, October 4thPay: $17.26/hourHours of Operation: Monday - Sunday 7am - 7pm (rotational shifts)Location: Work From Home!Equipment will be provided by the company 1 day of trainingGet your foot in the door with a well-known organizationAdvantages- Potential to go permanent - Full time hours- $17.26/hour- Work from home- Equipment provided by company - Foot in the door with a large organization ResponsibilitiesJob duties of a Customer Service Representative are:- Making outbound calls to existing customers - Booking customers appointment with counsellors- Calling customers who have put in a request for appointments - Update customers information in the system - Sending off confirmation emails - Providing top-notch customer service Qualifications- Clear communication - Detail-oriented- Internet connection - Call center experience is an asset- Retail experience is an asset - Team player- Clear communication SummaryIf this sounds like something that interests you, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Work from Home"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for Customer Service? Do you enjoy helping others? Are you organized and detail-oriented? Do you enjoy working in a fast-paced environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-knonw medical company. This is a temporary, full time role, with the potential to go permanent.To find out more, read below!Type: Temporary with the potential for extensionStart Date: Monday, October 4thPay: $17.26/hourHours of Operation: Monday - Sunday 7am - 7pm (rotational shifts)Location: Work From Home!Equipment will be provided by the company 1 day of trainingGet your foot in the door with a well-known organizationAdvantages- Potential to go permanent - Full time hours- $17.26/hour- Work from home- Equipment provided by company - Foot in the door with a large organization ResponsibilitiesJob duties of a Customer Service Representative are:- Making outbound calls to existing customers - Booking customers appointment with counsellors- Calling customers who have put in a request for appointments - Update customers information in the system - Sending off confirmation emails - Providing top-notch customer service Qualifications- Clear communication - Detail-oriented- Internet connection - Call center experience is an asset- Retail experience is an asset - Team player- Clear communication SummaryIf this sounds like something that interests you, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Work from Home"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    • $48,000 per year
    Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an 12-month contract full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: 12 month contract (potential to go perm!)Hours of operation: Monday - Firday regular business hours (no evenings or weekends)Salary: 48kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyAdvantages- Long term contract (12 months)- Potential to go perm- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an 12-month contract full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: 12 month contract (potential to go perm!)Hours of operation: Monday - Firday regular business hours (no evenings or weekends)Salary: 48kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyAdvantages- Long term contract (12 months)- Potential to go perm- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    • $45,000 per year
    Are you passionate about customer service? Do you enjoy working in an flexible environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known manufacturing company in the Mississauga area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Friday 9;30 am- 6:00 pm (No evenings or weekends!)Pay: $45k, paid weeklyLocation: Mississauga (401 & Mississauga Rd)This is a temporarily work-from-home position but will be in office when feasible. BenefitsVacation + Sick DaysAdvantages- Permanent- Full time, regular business hours, 9:30 am to 6:00 pm- Competitive pay- Central Mississauga Location- TTC and Highway accessible- Benefits- 2 weeks vacation/sick days- Job stabilityResponsibilities- Taking inbound calls from customers and clients- Support in field sales staff- Finding and managing orders in the system- Dealing with any returns or refunds if needed- Low call volume, roughly 30 calls a day- Ensure customers are provided top-notch serviceQualifications- 3 years of customer service experience- Bilingual in French and Engish- Tech Savvy- Good typing speed and data entry- Team Player- Driven and initiative- Ability to go above and beyondSummaryONLY FLUENT BILINGUAL CANDIDATES WILL BE ACCEPTEDIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service/Sales - Mississauga"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy working in an flexible environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known manufacturing company in the Mississauga area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Friday 9;30 am- 6:00 pm (No evenings or weekends!)Pay: $45k, paid weeklyLocation: Mississauga (401 & Mississauga Rd)This is a temporarily work-from-home position but will be in office when feasible. BenefitsVacation + Sick DaysAdvantages- Permanent- Full time, regular business hours, 9:30 am to 6:00 pm- Competitive pay- Central Mississauga Location- TTC and Highway accessible- Benefits- 2 weeks vacation/sick days- Job stabilityResponsibilities- Taking inbound calls from customers and clients- Support in field sales staff- Finding and managing orders in the system- Dealing with any returns or refunds if needed- Low call volume, roughly 30 calls a day- Ensure customers are provided top-notch serviceQualifications- 3 years of customer service experience- Bilingual in French and Engish- Tech Savvy- Good typing speed and data entry- Team Player- Driven and initiative- Ability to go above and beyondSummaryONLY FLUENT BILINGUAL CANDIDATES WILL BE ACCEPTEDIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service/Sales - Mississauga"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    • $50,000 per year
    Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem solving and conflict resolution? Are you looking to kick start your career? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representative to work for a well know Equipment Company in the Mississauga area in their call center. This is a permanent, full time position, with lots of room for growth located in the Mississauga area. This is not just a job, this is a career. To find out more, please read below.Type of role: PermanentHours of Operation: Monday - Friday 9:00am – 6:00pm (NO WEEKENDS!)Salary: 50k (Competitive) Location: Mississauga, ON (Britannia and Hurontario) Training in office, then work from homeBenefits + 2 weeks’ vacation to startFree ParkingRoom for career growth and development Advantages- Permanent position- Full Time hours (Monday – Friday NO WEEKENDS)- Competitive pay (45k-50k)- Mississauga location- TTC and Highway accessible - Benefits after probation period - 2 weeks vacation- Lots of room for career growth - Good work life balanceResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from clients in regards to damaged equipment - Books technicians to go out on cite- Make sure appointments are booked in a timely manner- Follow up on any escalations- Provide product knowledge to all clients - Provide top notch customer service Qualifications- Bilingual in French and English - Min 1 year experience in a similar position- Call Center/ Customer service experience - Dispatch is an asset- Organization and time management SummaryIf this sounds like you, or someone you know, apply NOW!1) Apple Online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and/or natalie.digiovanni@randstad.ca mention “Mississauga Bilingual Customer Service”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem solving and conflict resolution? Are you looking to kick start your career? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representative to work for a well know Equipment Company in the Mississauga area in their call center. This is a permanent, full time position, with lots of room for growth located in the Mississauga area. This is not just a job, this is a career. To find out more, please read below.Type of role: PermanentHours of Operation: Monday - Friday 9:00am – 6:00pm (NO WEEKENDS!)Salary: 50k (Competitive) Location: Mississauga, ON (Britannia and Hurontario) Training in office, then work from homeBenefits + 2 weeks’ vacation to startFree ParkingRoom for career growth and development Advantages- Permanent position- Full Time hours (Monday – Friday NO WEEKENDS)- Competitive pay (45k-50k)- Mississauga location- TTC and Highway accessible - Benefits after probation period - 2 weeks vacation- Lots of room for career growth - Good work life balanceResponsibilitiesJob duties of a Bilingual Customer Service Representative are, but not limited to:- Taking inbound calls from clients in regards to damaged equipment - Books technicians to go out on cite- Make sure appointments are booked in a timely manner- Follow up on any escalations- Provide product knowledge to all clients - Provide top notch customer service Qualifications- Bilingual in French and English - Min 1 year experience in a similar position- Call Center/ Customer service experience - Dispatch is an asset- Organization and time management SummaryIf this sounds like you, or someone you know, apply NOW!1) Apple Online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and/or natalie.digiovanni@randstad.ca mention “Mississauga Bilingual Customer Service”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Are you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a Bilingual Customer Experience Specialist to join their team on an ongoing contract basis. Why do you want the position?-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400If you are passionate about customer service and order entry, apply now! If you are fully fluent in French, apply now! If you are seeking an ongoing contract opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.ca to be considered with subject Line HVAC- Bilingual CSR.Sara,Navpreet,Advantages-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceResponsibilitiesWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersQualificationsAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400SummaryAre you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a Bilingual Customer Experience Specialist to join their team on an ongoing contract basis. Why do you want the position?-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400If you are passionate about customer service and order entry, apply now! If you are fully fluent in French, apply now! If you are seeking an ongoing contract opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.ca to be considered with subject Line HVAC- Bilingual CSR.Sara,Navpreet,Advantages-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceResponsibilitiesWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersQualificationsAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400SummaryAre you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    • $22.00 - $24.00 per hour
    Do you have a passion for customer service? Do you enjoy working in a team environment? Do you enjoy problem-solving? Are you a quick thinker? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service representatives to work for a well-known technology company in the Mississauga area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Friday 8:30 am - 8:00 pm (no weekends!)Pay: $22-$24/hour + bonusLocation: Mississauga (Britannia and Tery Fox Rd)Training in Office - roughly 1 monthHybrid of Work from Home and In office (60/40)Benefits from day 1!3 weeks vacationSick daysTransit and Highway AccessibleRoom for growth and development Advantages- Permanent opportunity - No weekends!- Competitive pay ($22-$24/hour)- Full time hours - Mississauga location- Equipment provided- Benefits from day !- Vacation and Sick Days!- RSP program (4%)Responsibilities- Taking inbound calls from customers with damaged equipment- Taking calls from customers both within warranty and outside of warranty- Some basic troubleshooting to see if you can solve the problem over the phone- Entering the ticket into SAP- Dispatching technicians on site- Upselling extended warranty at the end of every call- Providing top notch serviceQualifications- 1 year of Customer Service experience - Bilingual in French and English - Call center experience is an asset- Sales and troubleshooting are an asset - Tech Savvy- Quick learner - Able to multitask - Customer-focusedSummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Missisauga"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you enjoy working in a team environment? Do you enjoy problem-solving? Are you a quick thinker? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service representatives to work for a well-known technology company in the Mississauga area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Friday 8:30 am - 8:00 pm (no weekends!)Pay: $22-$24/hour + bonusLocation: Mississauga (Britannia and Tery Fox Rd)Training in Office - roughly 1 monthHybrid of Work from Home and In office (60/40)Benefits from day 1!3 weeks vacationSick daysTransit and Highway AccessibleRoom for growth and development Advantages- Permanent opportunity - No weekends!- Competitive pay ($22-$24/hour)- Full time hours - Mississauga location- Equipment provided- Benefits from day !- Vacation and Sick Days!- RSP program (4%)Responsibilities- Taking inbound calls from customers with damaged equipment- Taking calls from customers both within warranty and outside of warranty- Some basic troubleshooting to see if you can solve the problem over the phone- Entering the ticket into SAP- Dispatching technicians on site- Upselling extended warranty at the end of every call- Providing top notch serviceQualifications- 1 year of Customer Service experience - Bilingual in French and English - Call center experience is an asset- Sales and troubleshooting are an asset - Tech Savvy- Quick learner - Able to multitask - Customer-focusedSummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Missisauga"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    • $40,000 - $48,000 per year
    Do you have a passion for customer service? Do you enjoy working in a team environment? Are you good at problem-solving? Are you looking to build your career? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for a retail organization in their head office. This is a permanent, full time role with room for growth and development located in the Mississauga area. To find out more, read below:Type: Permanent Hours: Monday - Friday regular business hours Location: Mississauga (Courtneypark & Hurontario)Salary: 40k - 48k (based on experience)Benefits Vacation + Sick DaysEquipment provided Work from home after training4-6 weeks of in-person training Advantages- Permanent opportunity - Full time hours- Competitive pay- Benefits and Vacation- Room for growth and development - Equipment provided - Extensive training Responsibilities- Answer incoming emails and live chat - Assisting customers with any questions they may have about the products - Processing orders and making returns - Updating customers accounts when needed - Checking stock and inventory for customers - Provide top-notch service on every call Qualifications- Min 1 year of customer service experience - Retail experience is an asset - Live chat experience is an asset - Good communication - Quick learner SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Mississauga - Retail"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you enjoy working in a team environment? Are you good at problem-solving? Are you looking to build your career? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for a retail organization in their head office. This is a permanent, full time role with room for growth and development located in the Mississauga area. To find out more, read below:Type: Permanent Hours: Monday - Friday regular business hours Location: Mississauga (Courtneypark & Hurontario)Salary: 40k - 48k (based on experience)Benefits Vacation + Sick DaysEquipment provided Work from home after training4-6 weeks of in-person training Advantages- Permanent opportunity - Full time hours- Competitive pay- Benefits and Vacation- Room for growth and development - Equipment provided - Extensive training Responsibilities- Answer incoming emails and live chat - Assisting customers with any questions they may have about the products - Processing orders and making returns - Updating customers accounts when needed - Checking stock and inventory for customers - Provide top-notch service on every call Qualifications- Min 1 year of customer service experience - Retail experience is an asset - Live chat experience is an asset - Good communication - Quick learner SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Mississauga - Retail"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Hamilton, Ontario
    • Permanent
    • $39,500 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $39,500 for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $39,500 for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $39,500 for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $39,500 for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $39,500 for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $39,500 for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Burlington, Ontario
    • Contract
    Bilingual Customer Service Representative - French/English in Burlington!Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Would you love the opportunity to work for a market leader in power generation equipment? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representatives - French/English for a temporary to a permanent position in Burlington. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca!Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Bilingual Customer Service Representative - French/English in Burlington!Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Would you love the opportunity to work for a market leader in power generation equipment? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representatives - French/English for a temporary to a permanent position in Burlington. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca!Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Burlington, Ontario
    • Contract
    Bilingual Customer Service Representative - French/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Bilingual Customer Service Representative - French/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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