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    1 job found in brossard, quebec

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      • Brossard, Québec
      • Contract
      Do you have previous customer service or call centre experience and strong conflict resolution skills? Are you Bilingual in French and English with excellent communication skills on the phone? Are you looking to gain experience within a banking environment? If so, this may be the perfect opportunity for you! This role has the potential to be extended or converted into a permanent position!Our client, a top 5 bank, is looking for 10 Bilingual Call Centre Agent for a 3 month contract in Brossard! Pay: $19.80/hourHours: Mon-Fri, 8am -9pm, sat, 9 Am -5PM (must be flexible)As a Bilingual Call Centre Agent your duties will include but not be limited to:- Call clients regarding pass due invoices/statements (1-3 cycle delinquent) to ensure company delinquency and write-off targets remain at acceptable levels.- Answer incoming calls from delinquent accounts/- Reduce client delinquency - Perform basic skip tracing functions when required.- Maintain a positive customer relations by offering strategies to delinquent customers- Recommend solutions on delinquent accounts such as Deferral payments, Re-writes and Repossessions.- Escalates accounts and issues according to Collections policies & procedures.- Interact and communication with customers in a professional and courteous manner.- Maintain the accuracy of customer information in KeySys by using account notes and updating residence, employment and banking information.AdvantagesAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- New graduates are welcome!- Possibility of the contract being extended- Possibility of being converted into a permanent- Excellent learning opportunity - Great networking environment- Possibility of working remotely after 3 monthsQualificationsQualifications- Bilingual in English and French- New graduates are welcome!- 1-2 years of Customer Service or call centre experience- Excellent phone skills- Data entry skills and computer savvy- Negotiation skills- Team player- Ability to problem-solve and multitask* Clear criminal and credit checkInterested in the Bilingual Call Centre Agent role in Brossard? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- New graduates are welcome!- Possibility of the contract being extended- Possibility of being converted into a permanent- Excellent learning opportunity - Great networking environment- Possibility of working remotely after 3 monthsRESPONSIBILITIESQUALIFICATIONSQualifications- Bilingual in English and French- New graduates are welcome!- 1-2 years of Customer Service or call centre experience- Excellent phone skills- Data entry skills and computer savvy- Negotiation skills- Team player- Ability to problem-solve and multitask* Clear criminal and credit checkInterested in the Bilingual Call Centre Agent role in Brossard? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.
      Do you have previous customer service or call centre experience and strong conflict resolution skills? Are you Bilingual in French and English with excellent communication skills on the phone? Are you looking to gain experience within a banking environment? If so, this may be the perfect opportunity for you! This role has the potential to be extended or converted into a permanent position!Our client, a top 5 bank, is looking for 10 Bilingual Call Centre Agent for a 3 month contract in Brossard! Pay: $19.80/hourHours: Mon-Fri, 8am -9pm, sat, 9 Am -5PM (must be flexible)As a Bilingual Call Centre Agent your duties will include but not be limited to:- Call clients regarding pass due invoices/statements (1-3 cycle delinquent) to ensure company delinquency and write-off targets remain at acceptable levels.- Answer incoming calls from delinquent accounts/- Reduce client delinquency - Perform basic skip tracing functions when required.- Maintain a positive customer relations by offering strategies to delinquent customers- Recommend solutions on delinquent accounts such as Deferral payments, Re-writes and Repossessions.- Escalates accounts and issues according to Collections policies & procedures.- Interact and communication with customers in a professional and courteous manner.- Maintain the accuracy of customer information in KeySys by using account notes and updating residence, employment and banking information.AdvantagesAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- New graduates are welcome!- Possibility of the contract being extended- Possibility of being converted into a permanent- Excellent learning opportunity - Great networking environment- Possibility of working remotely after 3 monthsQualificationsQualifications- Bilingual in English and French- New graduates are welcome!- 1-2 years of Customer Service or call centre experience- Excellent phone skills- Data entry skills and computer savvy- Negotiation skills- Team player- Ability to problem-solve and multitask* Clear criminal and credit checkInterested in the Bilingual Call Centre Agent role in Brossard? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- New graduates are welcome!- Possibility of the contract being extended- Possibility of being converted into a permanent- Excellent learning opportunity - Great networking environment- Possibility of working remotely after 3 monthsRESPONSIBILITIESQUALIFICATIONSQualifications- Bilingual in English and French- New graduates are welcome!- 1-2 years of Customer Service or call centre experience- Excellent phone skills- Data entry skills and computer savvy- Negotiation skills- Team player- Ability to problem-solve and multitask* Clear criminal and credit checkInterested in the Bilingual Call Centre Agent role in Brossard? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.

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