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      • Kirkland, Québec
      • Permanent
      • $22.00 per hour
      Would you like to work from home during Covid? Do you enjoy collecting but are looking for a more human approach?We are looking for a few candidates who are customer service specialists to join a collections team. This position will be expected to proactively and professionally engage with customers to resolve outstanding balances on their accounts. Key characteristics of a successful Customer Service Specialist include: excellent communication skills, ability to prioritize, empathy, active listening, and appropriate technical business skills.Advantages- Remote interview process and remote training (must be available to work in Kirkland after Covid)- Permanent employment- Salary of $22 per hour + monthly bonus - 2 weeks vacation after the first year- Friendly and supportive team- Free gym on site- Lounge - Ping-Pong table- Cafeteria on the first floor- 37.5 hour work week (Sunday off)- Ongoing training- Full insurance after 3 months- Free parking- outdoor terrace- possibility of career developmentResponsibilities- Communicate effectively with consumers in a professional and fair manner to evaluate accounts.- Maintain and manage the file queue in accordance with applicable regulations.- Provide requested correspondence and/or account documentation and follow up to ensure receipt.- Resolve questions, discrepancies and concerns. Want to join a company located anywhere in the world?Qualifications- High school diploma or equivalent- 2 years experience in debt collection, preferably in a debt collection agency- Must have a car to get to the location when possible (difficult to access by public transportation / free parking) Ville Saint-Laurent- Fluently bilingual (English/French).- Empathetic, good listening skills and good customer service skills- Available on weekdaysSummaryDo you think this position is for you? Are you ready for a new challenge? Send us your updated resume to amelie.laprise@randstad.ca or call us at 514-350-1006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Would you like to work from home during Covid? Do you enjoy collecting but are looking for a more human approach?We are looking for a few candidates who are customer service specialists to join a collections team. This position will be expected to proactively and professionally engage with customers to resolve outstanding balances on their accounts. Key characteristics of a successful Customer Service Specialist include: excellent communication skills, ability to prioritize, empathy, active listening, and appropriate technical business skills.Advantages- Remote interview process and remote training (must be available to work in Kirkland after Covid)- Permanent employment- Salary of $22 per hour + monthly bonus - 2 weeks vacation after the first year- Friendly and supportive team- Free gym on site- Lounge - Ping-Pong table- Cafeteria on the first floor- 37.5 hour work week (Sunday off)- Ongoing training- Full insurance after 3 months- Free parking- outdoor terrace- possibility of career developmentResponsibilities- Communicate effectively with consumers in a professional and fair manner to evaluate accounts.- Maintain and manage the file queue in accordance with applicable regulations.- Provide requested correspondence and/or account documentation and follow up to ensure receipt.- Resolve questions, discrepancies and concerns. Want to join a company located anywhere in the world?Qualifications- High school diploma or equivalent- 2 years experience in debt collection, preferably in a debt collection agency- Must have a car to get to the location when possible (difficult to access by public transportation / free parking) Ville Saint-Laurent- Fluently bilingual (English/French).- Empathetic, good listening skills and good customer service skills- Available on weekdaysSummaryDo you think this position is for you? Are you ready for a new challenge? Send us your updated resume to amelie.laprise@randstad.ca or call us at 514-350-1006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Permanent
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person, and you are passionate about offering customer service over the phone, by email and chat? Well this job is for you!Salary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAdvantagesWhat are the advantages of working as an E-commerce bilingual agent?- working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Commissions on appeals, you can hit 18-20$/hr - Possibility of obtaining bonuses twice per year related to the call qualityResponsibilitiesAs an E-commerce bilingual agent, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual agent:- Bilingualism, English and French are required, Mandarin is an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service agent" We look forward to discussing this opportunity with you,KarenFlorenceSefika karen.leiton@randstad.ca florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person, and you are passionate about offering customer service over the phone, by email and chat? Well this job is for you!Salary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAdvantagesWhat are the advantages of working as an E-commerce bilingual agent?- working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Commissions on appeals, you can hit 18-20$/hr - Possibility of obtaining bonuses twice per year related to the call qualityResponsibilitiesAs an E-commerce bilingual agent, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual agent:- Bilingualism, English and French are required, Mandarin is an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service agent" We look forward to discussing this opportunity with you,KarenFlorenceSefika karen.leiton@randstad.ca florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Lachine, Québec
      • Contract
      • $19.00 per hour
      Do you have experience as a reservation agent? Looking for a new experience in customer service while providing bookings and reservation services to customers. We do have a great opportunity for you in Lachine ! We are looking for detail-oriented reservation agent to assist customers with their reservation needs.Salary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine AdvantagesWhat are the advantages of accepting this project as a Reservation Agent in the transportation industry?-Learn an in-demand skill that will look good on your resume-Positive work culture-Free parking onsite-Weekends off-Location near restaurants / shopping, 5 minutes by car-Free coffee onsite-Team lunches and Fun and casual environmentResponsibilitiesAs a Reservation Agent in the transportation industry, you will be in charge of:-Responding to customer inquiries about products and services offered by phone or email-Checking the availability of transportation and process times -Making submissions, following up orders and updating clients by phone or email-Work with other departments to ensure better delivery times-Processing payments and sending confirmation details to customers-Answering any questions customers might have about the reservation or international shipping process-Sorting out any issues that may arise with reservations or international shipping process QualificationsTo be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Also:-Minimum 1 year experience as a Customer Service Agent-Bilingualism spoken and written required-Be a dynamic, motivated and engaged person-Be organized and be able to adapt quickly to change.-Must be able to travel to Lachine, ideally by car SummarySalary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine Are you interested in the position? Send us your CV by email with the subject "Reservation Agent - transportation"We look forward to discussing this opportunity with you,Karen, Florence and Sefika karen.leiton@randstad.caflorence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience as a reservation agent? Looking for a new experience in customer service while providing bookings and reservation services to customers. We do have a great opportunity for you in Lachine ! We are looking for detail-oriented reservation agent to assist customers with their reservation needs.Salary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine AdvantagesWhat are the advantages of accepting this project as a Reservation Agent in the transportation industry?-Learn an in-demand skill that will look good on your resume-Positive work culture-Free parking onsite-Weekends off-Location near restaurants / shopping, 5 minutes by car-Free coffee onsite-Team lunches and Fun and casual environmentResponsibilitiesAs a Reservation Agent in the transportation industry, you will be in charge of:-Responding to customer inquiries about products and services offered by phone or email-Checking the availability of transportation and process times -Making submissions, following up orders and updating clients by phone or email-Work with other departments to ensure better delivery times-Processing payments and sending confirmation details to customers-Answering any questions customers might have about the reservation or international shipping process-Sorting out any issues that may arise with reservations or international shipping process QualificationsTo be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Also:-Minimum 1 year experience as a Customer Service Agent-Bilingualism spoken and written required-Be a dynamic, motivated and engaged person-Be organized and be able to adapt quickly to change.-Must be able to travel to Lachine, ideally by car SummarySalary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine Are you interested in the position? Send us your CV by email with the subject "Reservation Agent - transportation"We look forward to discussing this opportunity with you,Karen, Florence and Sefika karen.leiton@randstad.caflorence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal Nord, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Are you passionate about inside sales? Are you motivated by working for a growing company? Are you bilingual and looking for a new challenge? Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for an Inside Sales Representative to join a dynamic and growing team.AdvantagesThe advantages offered in this position:- Permanent position in Montreal-North- Salary of $ 40K to $ 45k depending on experience- 40h / week (between 7h00 and 17h00) from Monday to Friday, stable schedule.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Inside Sales Representative will be to:- Respond to customer information and / or technical requests (calls and emails)- Manage the account of two customers who have a supply contract.- Take charge of the requests of the service department in order to propose adequate replacement solutions- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualificationsThe qualifications required for this position:- 2 years of experience in customer service- Communication skills (bilingual French and English - written and spoken)- A very good knowledge of Microsoft office (Excel, Outlook, Word)- Ability to solve problems and versatility- Team spirit- Knowledge of electrical / electronic, an asset- Knowledge in our field an assetSummaryDoes this post interest you ? Send us your CV:lea.murray@randstad.caThe use of the masculine gender is intended to lighten the text and make it easier to read.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about inside sales? Are you motivated by working for a growing company? Are you bilingual and looking for a new challenge? Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for an Inside Sales Representative to join a dynamic and growing team.AdvantagesThe advantages offered in this position:- Permanent position in Montreal-North- Salary of $ 40K to $ 45k depending on experience- 40h / week (between 7h00 and 17h00) from Monday to Friday, stable schedule.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Inside Sales Representative will be to:- Respond to customer information and / or technical requests (calls and emails)- Manage the account of two customers who have a supply contract.- Take charge of the requests of the service department in order to propose adequate replacement solutions- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualificationsThe qualifications required for this position:- 2 years of experience in customer service- Communication skills (bilingual French and English - written and spoken)- A very good knowledge of Microsoft office (Excel, Outlook, Word)- Ability to solve problems and versatility- Team spirit- Knowledge of electrical / electronic, an asset- Knowledge in our field an assetSummaryDoes this post interest you ? Send us your CV:lea.murray@randstad.caThe use of the masculine gender is intended to lighten the text and make it easier to read.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18.50 per hour
      Randstad is hiring !!!! APPLY NOW !!!!We are looking for Bilingual Customer Service Representatives !( Call Centre Agents )***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from customers and provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca michael.vasquez@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,AliMicheal Sefika514-415-8529ali.abouzeid@randstad.ca 438-336-9539michael.vasquez@randstad.ca514. 982.1481 sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is hiring !!!! APPLY NOW !!!!We are looking for Bilingual Customer Service Representatives !( Call Centre Agents )***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from customers and provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca michael.vasquez@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,AliMicheal Sefika514-415-8529ali.abouzeid@randstad.ca 438-336-9539michael.vasquez@randstad.ca514. 982.1481 sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $20.51 per hour
      Are you sales driven? Are you looking for a great new opportunity? Stop right here, you've found it! As a Inside Sales Representative, you will answer calls from potential subscribers, caregivers, and healthcare professionals. You will educate them about our services and explain benefits and features to different situation. You will create a bond, explore needs, overcome objections and close the sale as needed and effectively. Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you sales driven? Are you looking for a great new opportunity? Stop right here, you've found it! As a Inside Sales Representative, you will answer calls from potential subscribers, caregivers, and healthcare professionals. You will educate them about our services and explain benefits and features to different situation. You will create a bond, explore needs, overcome objections and close the sale as needed and effectively. Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Customer Service Representative - 8 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Customer Service Representative - 8 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Monday to Friday 800am -8:00pm Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Friday 800am -8:00pm Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Data Quality Associate"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Monday to Friday 800am -8:00pm Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Friday 800am -8:00pm Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Data Quality Associate"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You have everything we are looking for, be the missing piece and be part of a high performing customer service team.The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.Availability to work from Monday to Sunday, you can choose from 7am - 3pm 3pm - 11pm 11pm-7am + night shift premium of $ 2 / h for the night shift *stable schedule given 4 weeks in advance Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 16th Long term contract - possibility of permanency AdvantagesWhy would you like to have this opportunity as a Bilingual monitoring agent :- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency calls from clients;- Evaluate and prioritize the needs of clients, determining if it is an urgent or non-urgent situation or just a simple false alarm call;- Follow up on alarms calls and update client files;- Provide exceptional customer service;QualificationsTo be successful in this role as a Bilingual monitoring agent, you must have the following skills and experience:- A minimum of relevant experience in the field of customer service;- Strong communication skills, in English and French - while in providing customers with quality interaction.- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure; - Developed listening, analytical and judgment skills;- High school diploma or general education; SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.Availability to work from Monday to Sunday, you can choose from 7am - 3pm 3pm - 11pm 11pm-7am + night shift premium of $ 2 / h for the night shift *stable schedule given 4 weeks in advance Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 16th Long term contract - possibility of permanency Are you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca or florence.lefebvre@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529 or 873-255-8094- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali and Florence Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You have everything we are looking for, be the missing piece and be part of a high performing customer service team.The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.Availability to work from Monday to Sunday, you can choose from 7am - 3pm 3pm - 11pm 11pm-7am + night shift premium of $ 2 / h for the night shift *stable schedule given 4 weeks in advance Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 16th Long term contract - possibility of permanency AdvantagesWhy would you like to have this opportunity as a Bilingual monitoring agent :- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency calls from clients;- Evaluate and prioritize the needs of clients, determining if it is an urgent or non-urgent situation or just a simple false alarm call;- Follow up on alarms calls and update client files;- Provide exceptional customer service;QualificationsTo be successful in this role as a Bilingual monitoring agent, you must have the following skills and experience:- A minimum of relevant experience in the field of customer service;- Strong communication skills, in English and French - while in providing customers with quality interaction.- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure; - Developed listening, analytical and judgment skills;- High school diploma or general education; SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.Availability to work from Monday to Sunday, you can choose from 7am - 3pm 3pm - 11pm 11pm-7am + night shift premium of $ 2 / h for the night shift *stable schedule given 4 weeks in advance Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 16th Long term contract - possibility of permanency Are you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca or florence.lefebvre@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529 or 873-255-8094- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali and Florence Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanent*Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector ScreenAdvantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - Sorting incoming faxes - Answering inbound customer service calls- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- High School Diploma or GED required- A minimum of 2 years of data entry or administrative related experience- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from home until further noticeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 8 hour shift 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanentAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Data Quality Associate"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanent*Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector ScreenAdvantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - Sorting incoming faxes - Answering inbound customer service calls- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- High School Diploma or GED required- A minimum of 2 years of data entry or administrative related experience- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from home until further noticeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 8 hour shift 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanentAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Data Quality Associate"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Are you looking for a call center position, with massive opportunities to grow and be able to help people? If the answer is yes, then this job is definitely for YOU!In this role:The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm - Looking for 3 candidates3pm - 11pm - Looking for 9 Candidates11pm-7am + night shift premium - Looking for 1 Candidate* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm3pm - 11pm11pm-7am + night shift premium* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a call center position, with massive opportunities to grow and be able to help people? If the answer is yes, then this job is definitely for YOU!In this role:The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm - Looking for 3 candidates3pm - 11pm - Looking for 9 Candidates11pm-7am + night shift premium - Looking for 1 Candidate* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm3pm - 11pm11pm-7am + night shift premium* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18 - $19 per year
      We are looking for a customer service advisor who wishes to work face-to-face in Ville Saint-Laurent for a well-known company in the field of optics.Do you have face-to-face or telephone customer service experience, are bilingual and want a permanent job with many benefits?We have the job for you!Quebec leader in the field of vision and glasses, this eco-responsible company manufactures its glasses and lenses here in Montreal and is found in more than four provinces.The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.AdvantagesHere is what this position offers you:- Permanent position, full time- Experience in the field of optics- Be part of a small customer service team of 5 people- Friendly environment, where the call time is not calculated and the team is united- The salary is 17.50 to 19 $ / hrs depending on experience and a premium of 1.75 $ is applicable for evening hoursResponsibilitiesAs a customer service advisor, you will have to:- Answer incoming calls and emails from different customers- Follow up on the various orders, take care of transferring information to the parties concerned (departments, subcontractors, suppliers, branches)- Take care of after-sales service- Complete order reportsQualificationsThe skills sought:- Be bilingual (French / English)- Have experience in customer service over the phone and / or face to face- Having a strong interest in the field of optics and / or having experience in this sector of activity is an asset- Proficiency in Windows and MS Office, including Outlook and Excel.- Be comfortable working from the office face-to-face- Be available Monday to Friday from 1 p.m. to 9 p.m. and you must also be available 1 Saturday in 5SummaryPosition: customer service advisor in the field of opticsLocation: Ville Saint-LaurentSalary: $ 17.50 to $ 19 / hrs + evenig bonusHours: Monday to Friday from 1:00 p.m. to 9:00 p.m. and you must also be available 1 Saturday in 5The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.If this position interests you, please send us your up-to-date CV with the title `` advisor - optical field '' to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a customer service advisor who wishes to work face-to-face in Ville Saint-Laurent for a well-known company in the field of optics.Do you have face-to-face or telephone customer service experience, are bilingual and want a permanent job with many benefits?We have the job for you!Quebec leader in the field of vision and glasses, this eco-responsible company manufactures its glasses and lenses here in Montreal and is found in more than four provinces.The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.AdvantagesHere is what this position offers you:- Permanent position, full time- Experience in the field of optics- Be part of a small customer service team of 5 people- Friendly environment, where the call time is not calculated and the team is united- The salary is 17.50 to 19 $ / hrs depending on experience and a premium of 1.75 $ is applicable for evening hoursResponsibilitiesAs a customer service advisor, you will have to:- Answer incoming calls and emails from different customers- Follow up on the various orders, take care of transferring information to the parties concerned (departments, subcontractors, suppliers, branches)- Take care of after-sales service- Complete order reportsQualificationsThe skills sought:- Be bilingual (French / English)- Have experience in customer service over the phone and / or face to face- Having a strong interest in the field of optics and / or having experience in this sector of activity is an asset- Proficiency in Windows and MS Office, including Outlook and Excel.- Be comfortable working from the office face-to-face- Be available Monday to Friday from 1 p.m. to 9 p.m. and you must also be available 1 Saturday in 5SummaryPosition: customer service advisor in the field of opticsLocation: Ville Saint-LaurentSalary: $ 17.50 to $ 19 / hrs + evenig bonusHours: Monday to Friday from 1:00 p.m. to 9:00 p.m. and you must also be available 1 Saturday in 5The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.If this position interests you, please send us your up-to-date CV with the title `` advisor - optical field '' to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18.50 per hour
      Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Ali514-415-8529ali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Ali514-415-8529ali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Is the field of online commerce something that interests you?You love customer service and marketing is also part of your interests? We have an E-Commerce Agent position for you in a reputable Canadian company that manufactures high-end baby and children's clothing. Permanent position Location : Ville Saint-Laurent (parking lot) Salary: Between 40K and 45K depending on your experience Schedule : Monday to Friday, 37.5 hours Advantages-Permanent position-Full benefits package -Annual bonus-Salary between 40K and 45K depending on your experience-Parking-2 weeks of vacation + vacation between Christmas and New Year's Day-Continuous training - Summer scheduleResponsibilities-Provide excellent customer service -respond to inbound calls, emails, direct chats and social media management -Extract customer communications to increase engagement and sales-Follow up on complaints and comments received with various departments -Perform regular site merchandising optimizations and inventory analysis for all online sales channels Assist the project manager in various tasks related to e-commerce.Qualifications-Be available to work at the Ville Saint-Laurent branchBe interested in the field of high-end manufacturing of baby and child products and clothing-Bilingual, French and English spoken and written -3 to 5 years experience in customer service, call center-Experience in marketing or online business a strong asset SummaryDo you think this position is for you? Do you have experience in marketing or online business? Are you bilingual and can work in Ville Saint-Laurent? We look forward to meeting you, Send us your resume to amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Is the field of online commerce something that interests you?You love customer service and marketing is also part of your interests? We have an E-Commerce Agent position for you in a reputable Canadian company that manufactures high-end baby and children's clothing. Permanent position Location : Ville Saint-Laurent (parking lot) Salary: Between 40K and 45K depending on your experience Schedule : Monday to Friday, 37.5 hours Advantages-Permanent position-Full benefits package -Annual bonus-Salary between 40K and 45K depending on your experience-Parking-2 weeks of vacation + vacation between Christmas and New Year's Day-Continuous training - Summer scheduleResponsibilities-Provide excellent customer service -respond to inbound calls, emails, direct chats and social media management -Extract customer communications to increase engagement and sales-Follow up on complaints and comments received with various departments -Perform regular site merchandising optimizations and inventory analysis for all online sales channels Assist the project manager in various tasks related to e-commerce.Qualifications-Be available to work at the Ville Saint-Laurent branchBe interested in the field of high-end manufacturing of baby and child products and clothing-Bilingual, French and English spoken and written -3 to 5 years experience in customer service, call center-Experience in marketing or online business a strong asset SummaryDo you think this position is for you? Do you have experience in marketing or online business? Are you bilingual and can work in Ville Saint-Laurent? We look forward to meeting you, Send us your resume to amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca or michael.vasquez@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Michael and Ali 438-336-9539Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca or michael.vasquez@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Michael and Ali 438-336-9539Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $20.51 per hour
      We are looking for Bilingual Sales Representatives!!!***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from potential subscribers, caregivers, and healthcare professionals. You will inform them about our services and explain benefits and features to different situation.Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for Bilingual Sales Representatives!!!***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from potential subscribers, caregivers, and healthcare professionals. You will inform them about our services and explain benefits and features to different situation.Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availablePlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9thTemporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availableTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availablePlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9thTemporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availableTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $19.50 per hour
      Are you looking for a night shift while working from the comfort of your home? Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Paid training: $17.50$ - Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.caSefika.YelOzbek@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you, Florence and Sefika Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a night shift while working from the comfort of your home? Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Paid training: $17.50$ - Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.caSefika.YelOzbek@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you, Florence and Sefika Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a records management services company.As a Bilingual Customer Service Representative, you will be responsible for resolving customer inquiries through first call resolution.Advantages• Work for a well-known records management services company• Work from home• 3-month contract• Monday to Friday• Start Date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Reviewing, analyzing, and resolving, customer inquiries in a first call or contact resolution• Editing customers account information (i.e. addresses, authorized users, etc)• Reviewing issues and/or needs, identify trends, making decisions and recommendations on how to resolve issues• Setting up and supporting customers with appropriate technology requirements• Receiving and resolving customer invoice and billing related questions• Generating proprietary customer reports (i.e. activity reports) as neededQualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills• Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a records management services company.As a Bilingual Customer Service Representative, you will be responsible for resolving customer inquiries through first call resolution.Advantages• Work for a well-known records management services company• Work from home• 3-month contract• Monday to Friday• Start Date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Reviewing, analyzing, and resolving, customer inquiries in a first call or contact resolution• Editing customers account information (i.e. addresses, authorized users, etc)• Reviewing issues and/or needs, identify trends, making decisions and recommendations on how to resolve issues• Setting up and supporting customers with appropriate technology requirements• Receiving and resolving customer invoice and billing related questions• Generating proprietary customer reports (i.e. activity reports) as neededQualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills• Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $41,000 per year
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $17.50 per hour
      Do you have an interest in the automotive industry? Do you have experience in customer service and sales? You are a team player? We have the job for YOU! We're looking for Customer Service Agents to answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations, or customers wishing to have information on the price of parts.Position:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesHere are the advantages you can benefit from as an Customer Service Representative:- Possibility of Working from home(after the integration period);- Bonus plan;- Developed training program;- Group insurance after 3 months;- Group RRSP after 6 months;- Central location, close to many services;- Opportunities for advancement within the company;- Free coffee;- Overtime available;- Free parking;- Social events (BBQ, taffy, raffles, etc.).ResponsibilitiesAs a Customer Service Representative your responsibilities will be:- Answer incoming calls from customers wishing to sell a vehicle, requesting information on the availability of parts in our various locations or requesting a price estimate- Closely follow up on pending requests and follow up with customers when required.- Assist clients who wish to donate their vehicles to the program - Perform administrative tasks related to the opening of files and updating of documents requiring high-level analysis;- Contribute to the development of a catalogue over 500 different vehicle models.QualificationsHere are the requirements needed to be successful as a Customer Service Representative:-Bilingualism ( English & French)- Minimum of one year experience in a similar position, related to customer service or the automotive field;- Knowledge in automotive mechanics (asset).-Basic knowledge of computers and Microsoft Office.SummaryPosition:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)If you are interested in this position, we invite you to send us your resume by email at ali.abouzeid@randstad.ca with the object : “CSR/purchases- automotive”Hoping to hear from you soon,AliIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have an interest in the automotive industry? Do you have experience in customer service and sales? You are a team player? We have the job for YOU! We're looking for Customer Service Agents to answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations, or customers wishing to have information on the price of parts.Position:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesHere are the advantages you can benefit from as an Customer Service Representative:- Possibility of Working from home(after the integration period);- Bonus plan;- Developed training program;- Group insurance after 3 months;- Group RRSP after 6 months;- Central location, close to many services;- Opportunities for advancement within the company;- Free coffee;- Overtime available;- Free parking;- Social events (BBQ, taffy, raffles, etc.).ResponsibilitiesAs a Customer Service Representative your responsibilities will be:- Answer incoming calls from customers wishing to sell a vehicle, requesting information on the availability of parts in our various locations or requesting a price estimate- Closely follow up on pending requests and follow up with customers when required.- Assist clients who wish to donate their vehicles to the program - Perform administrative tasks related to the opening of files and updating of documents requiring high-level analysis;- Contribute to the development of a catalogue over 500 different vehicle models.QualificationsHere are the requirements needed to be successful as a Customer Service Representative:-Bilingualism ( English & French)- Minimum of one year experience in a similar position, related to customer service or the automotive field;- Knowledge in automotive mechanics (asset).-Basic knowledge of computers and Microsoft Office.SummaryPosition:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)If you are interested in this position, we invite you to send us your resume by email at ali.abouzeid@randstad.ca with the object : “CSR/purchases- automotive”Hoping to hear from you soon,AliIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      We are looking for 8 indivduals to help us with a move related project from Oct 18 to Oct 29 for two weeks at our Pharmaceutical site in Laval. Pay rate is 22.87 hourly Nous recherchons 8 personnes pour nous aider avec un projet de déménagement du 18 au 29 octobre pendant deux semaines sur notre site pharmaceutique à Laval. Le taux de rémunération est de 22,87 heuresAdvantages* Le déjeuner, les collations et les boissons seront fournis, veuillez nous informer de tout besoin alimentaire*Lunch, snacks, drinks will be provided please inform of us of any dietary needs.ResponsibilitiesCompétences requises • Il s'agit d'un travail ciblé,• Connaissance pratique de Microsoft Word, Excel, Teams• Bilingue (anglais et français)• Capable de soulever 40 lb (*si critique qu'ils peuvent soulever)•Attention au détail• Capacité à bien travailler avec les autres• Construction de caisses en fer, archivage de dossiers, déchiquetage de documents.• Possibilité d'aller d'un département à l'autre pour aider avec les formulaires de conservation des dossiers, trier les fichiers• Les horaires seront de 8h à 18h du lundi au vendredi (sauf le 18 octobre)QualificationsSkills Required •This is focused work,•Working knowledge of Microsoft Word, Excel, Teams•Bi-lingual (English and French)•Able to lift 40lbs (*so critical they can lift)•Attention to detail•Ability to work well with others•Building iron mountain boxes, archiving files, shredding documents.•Ability to go from one department to another to assist with Records retention forms, sort filesSummaryIf you are available during this two week period, please call 6479194113 or email resume to Paljit.kler@randstad.ca Si vous êtes disponible pendant cette période de deux semaines, veuillez appeler le 6479194113 ou envoyer votre curriculum vitae à Paljit.kler@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for 8 indivduals to help us with a move related project from Oct 18 to Oct 29 for two weeks at our Pharmaceutical site in Laval. Pay rate is 22.87 hourly Nous recherchons 8 personnes pour nous aider avec un projet de déménagement du 18 au 29 octobre pendant deux semaines sur notre site pharmaceutique à Laval. Le taux de rémunération est de 22,87 heuresAdvantages* Le déjeuner, les collations et les boissons seront fournis, veuillez nous informer de tout besoin alimentaire*Lunch, snacks, drinks will be provided please inform of us of any dietary needs.ResponsibilitiesCompétences requises • Il s'agit d'un travail ciblé,• Connaissance pratique de Microsoft Word, Excel, Teams• Bilingue (anglais et français)• Capable de soulever 40 lb (*si critique qu'ils peuvent soulever)•Attention au détail• Capacité à bien travailler avec les autres• Construction de caisses en fer, archivage de dossiers, déchiquetage de documents.• Possibilité d'aller d'un département à l'autre pour aider avec les formulaires de conservation des dossiers, trier les fichiers• Les horaires seront de 8h à 18h du lundi au vendredi (sauf le 18 octobre)QualificationsSkills Required •This is focused work,•Working knowledge of Microsoft Word, Excel, Teams•Bi-lingual (English and French)•Able to lift 40lbs (*so critical they can lift)•Attention to detail•Ability to work well with others•Building iron mountain boxes, archiving files, shredding documents.•Ability to go from one department to another to assist with Records retention forms, sort filesSummaryIf you are available during this two week period, please call 6479194113 or email resume to Paljit.kler@randstad.ca Si vous êtes disponible pendant cette période de deux semaines, veuillez appeler le 6479194113 ou envoyer votre curriculum vitae à Paljit.kler@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $48,000 per year
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 48K Benefits: full benefits as soon as Day 1Telecommuting and then located in Laval (Centropolis)Schedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Laval-Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $48,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at maria.papachristos@randstad.ca with the subject ''Insurance Laval'' or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 48K Benefits: full benefits as soon as Day 1Telecommuting and then located in Laval (Centropolis)Schedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Laval-Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $48,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at maria.papachristos@randstad.ca with the subject ''Insurance Laval'' or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $17.50 per hour
      Do you like to be challenged on a daily basis? Are you passionate about customer service? Are you also a car enthusiast? The following position was created just for you! We're looking for Customer Service Agents to answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations, or customers wishing to have information on the price of parts.Position: Customer Service Representative - Work from homeStatus: PermanentLocation: Work from home - 2 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesHere are the advantages you can benefit from as an Customer Service Representative:- Possibility of Working from home(after the integration period);- Bonus plan;- Developed training program;- Group insurance after 3 months;- Group RRSP after 6 months;- Central location, close to many services;- Opportunities for advancement within the company;- Free coffee;- Overtime available;- Free parking;- Social events (BBQ, taffy, raffles, etc.).ResponsibilitiesAs a Customer Service Representative your responsibilities will be:- Answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations;- Answer incoming calls from customers wishing to have information on the price of parts;- Guide customers on the website;- Listen, understand and solve customer problems;- Promote the visit of our sites and subscribe customers to our Alert systemQualificationsHere are the requirements needed to be successful as a Customer Service Representative:-Bilingualism ( English & French)- Minimum of one year experience in a similar position, related to customer service or the automotive field;- Knowledge in automotive mechanics (asset).-Basic knowledge of computers and Microsoft Office.SummaryPosition: Customer Service Representative - Work from homeStatus: PermanentLocation: Work from home - 2 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)If you are interested in this position, we invite you to send us your resume by email at ali.abouzeid@randstad.ca with the object : “Customer Service Agent- automotive” Hoping to hear from you soon,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you like to be challenged on a daily basis? Are you passionate about customer service? Are you also a car enthusiast? The following position was created just for you! We're looking for Customer Service Agents to answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations, or customers wishing to have information on the price of parts.Position: Customer Service Representative - Work from homeStatus: PermanentLocation: Work from home - 2 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesHere are the advantages you can benefit from as an Customer Service Representative:- Possibility of Working from home(after the integration period);- Bonus plan;- Developed training program;- Group insurance after 3 months;- Group RRSP after 6 months;- Central location, close to many services;- Opportunities for advancement within the company;- Free coffee;- Overtime available;- Free parking;- Social events (BBQ, taffy, raffles, etc.).ResponsibilitiesAs a Customer Service Representative your responsibilities will be:- Answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations;- Answer incoming calls from customers wishing to have information on the price of parts;- Guide customers on the website;- Listen, understand and solve customer problems;- Promote the visit of our sites and subscribe customers to our Alert systemQualificationsHere are the requirements needed to be successful as a Customer Service Representative:-Bilingualism ( English & French)- Minimum of one year experience in a similar position, related to customer service or the automotive field;- Knowledge in automotive mechanics (asset).-Basic knowledge of computers and Microsoft Office.SummaryPosition: Customer Service Representative - Work from homeStatus: PermanentLocation: Work from home - 2 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)If you are interested in this position, we invite you to send us your resume by email at ali.abouzeid@randstad.ca with the object : “Customer Service Agent- automotive” Hoping to hear from you soon,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of September 7th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourPlease apply through this posting, or by emailing your resume to prerna.gupta@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of September 7th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourPlease apply through this posting, or by emailing your resume to prerna.gupta@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $48,000 per year
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 48K Benefits: full benefits as soon as Day 1Telecommuting and then located in Laval (Centropolis)Schedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Laval-Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $48,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at maria.papachristos@randstad.ca with the subject ''Insurance Laval'' or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 48K Benefits: full benefits as soon as Day 1Telecommuting and then located in Laval (Centropolis)Schedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Laval-Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $48,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at maria.papachristos@randstad.ca with the subject ''Insurance Laval'' or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $17.50 per hour
      Do you like to be challenged on a daily basis? Are you passionate about customer service? Are you also a car enthusiast? The following position was created just for you! We're looking for Customer Service Agents to answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations, or customers wishing to have information on the price of parts.Position:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesHere are the advantages you can benefit from as an Customer Service Representative:- Possibility of Working from home(after the integration period);- Bonus plan;- Developed training program;- Group insurance after 3 months;- Group RRSP after 6 months;- Central location, close to many services;- Opportunities for advancement within the company;- Free coffee;- Overtime available;- Free parking;- Social events (BBQ, taffy, raffles, etc.).ResponsibilitiesAs a Customer Service Representative your responsibilities will be:- Answer incoming calls from customers wishing to sell a vehicle, requesting information on the availability of parts in our various locations or requesting a price estimate- Closely follow up on pending requests and follow up with customers when required.- Assist clients who wish to donate their vehicles to the program - Perform administrative tasks related to the opening of files and updating of documents requiring high-level analysis;- Contribute to the development of a catalogue over 500 different vehicle models.QualificationsHere are the requirements needed to be successful as a Customer Service Representative:-Bilingualism ( English & French)- Minimum of one year experience in a similar position, related to customer service or the automotive field;- Knowledge in automotive mechanics (asset).-Basic knowledge of computers and Microsoft Office.SummaryPosition:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)If you are interested in this position, we invite you to call us at 873-255-8094 and ask for Florence to arrange a meeting or send us your resume by email at florence.lefebvre@randstad.ca with the object : “CSR/purchases- automotive”Good to know you,FlorenceIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you like to be challenged on a daily basis? Are you passionate about customer service? Are you also a car enthusiast? The following position was created just for you! We're looking for Customer Service Agents to answer incoming calls from customers wishing to obtain information on the availability of parts in our various locations, or customers wishing to have information on the price of parts.Position:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesHere are the advantages you can benefit from as an Customer Service Representative:- Possibility of Working from home(after the integration period);- Bonus plan;- Developed training program;- Group insurance after 3 months;- Group RRSP after 6 months;- Central location, close to many services;- Opportunities for advancement within the company;- Free coffee;- Overtime available;- Free parking;- Social events (BBQ, taffy, raffles, etc.).ResponsibilitiesAs a Customer Service Representative your responsibilities will be:- Answer incoming calls from customers wishing to sell a vehicle, requesting information on the availability of parts in our various locations or requesting a price estimate- Closely follow up on pending requests and follow up with customers when required.- Assist clients who wish to donate their vehicles to the program - Perform administrative tasks related to the opening of files and updating of documents requiring high-level analysis;- Contribute to the development of a catalogue over 500 different vehicle models.QualificationsHere are the requirements needed to be successful as a Customer Service Representative:-Bilingualism ( English & French)- Minimum of one year experience in a similar position, related to customer service or the automotive field;- Knowledge in automotive mechanics (asset).-Basic knowledge of computers and Microsoft Office.SummaryPosition:Customer Service Representative - purchasing - Work from homeStatus: PermanentLocation: Work from home - 3-4 weeks training is done at the headquarters near Carrefour LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)If you are interested in this position, we invite you to call us at 873-255-8094 and ask for Florence to arrange a meeting or send us your resume by email at florence.lefebvre@randstad.ca with the object : “CSR/purchases- automotive”Good to know you,FlorenceIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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