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    102 jobs found in Dollard-des-Ormeaux, Québec

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      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data Analytics (Delivery lead) will drive the technical delivery on either on a project, a program or an agile roadmap. Co-ordinate the delivery across impacted IT teams until release is in Production including any required troubleshooting during warranty support.Drive to successful conclusion any technical problem solving on the project/program/agile roadmap.Lead, from a technical standpoint, the project/program/Agile roadmap from end-to-end encompassing planning, design, technical implementation, debugging, roll-out to Production and transition to operations. Act as main point of contact for the delivery of a project, a program or an agile roadmap and be accountable for its success.Work with Product owner and/or Business Partner to define use cases and translate use cases into work packages, quantify and track business value, and work across business and technical teams to drive successful delivery of products.Drive overall operations for the Data team including managing FTCs, manage delivery KPIs and administrative activitiesManage scope and pace of execution to ensure high quality and on time delivery.Matrix-manage a multidisciplinary team to achieve project cost, schedule, and quality targets"Assemble streams of activities delivered by various teams into a comprehensive whole, understanding and highlighting stream dependencies. Federate the teams around a common plan for the delivery of the project, program, or agile roadmap.Host kick-off, follow-up meetings, track activities, and lead the implementation up until closure.Take ownership of complex production issues that require coordination between different teams to be solved. Identify the exact business scenarios that are not working as expected, coordinate between implementation teams and business teams to identify the best solution for fixing the issue, coordinate with testing teams to oversee the end-to-end verification of the fix and drive the fix to completionKeep the delivery momentum by anticipating and removing obstacles and by enabling teams to work productively in a constructive environment.Take Ownership of the Transition. To Operation process to complete the delivery processQualifications 10+ years of IT technology or operations experience in a large company.Good understanding of data architecture (understand dependencies between systems, the capability of each layer in an IT value chain).An expert in project planning and progress monitoring, including scope and milestone controlAn Asset - Good understanding of the Air Canada business and IT landscape for 1 or more large transversal function (e.g Flight Ops data flows, Flight Distribution, etc).An Asset – Experience as system analyst for 1 or more major IT platforms used at Air Canada (e.g Altea PSS, Netline, etc).Certifications in classic or agile project management (Scrum Master, RTE), solution architecture, business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional) an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleGood knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS)Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data Analytics (Delivery lead) will drive the technical delivery on either on a project, a program or an agile roadmap. Co-ordinate the delivery across impacted IT teams until release is in Production including any required troubleshooting during warranty support.Drive to successful conclusion any technical problem solving on the project/program/agile roadmap.Lead, from a technical standpoint, the project/program/Agile roadmap from end-to-end encompassing planning, design, technical implementation, debugging, roll-out to Production and transition to operations. Act as main point of contact for the delivery of a project, a program or an agile roadmap and be accountable for its success.Work with Product owner and/or Business Partner to define use cases and translate use cases into work packages, quantify and track business value, and work across business and technical teams to drive successful delivery of products.Drive overall operations for the Data team including managing FTCs, manage delivery KPIs and administrative activitiesManage scope and pace of execution to ensure high quality and on time delivery.Matrix-manage a multidisciplinary team to achieve project cost, schedule, and quality targets"Assemble streams of activities delivered by various teams into a comprehensive whole, understanding and highlighting stream dependencies. Federate the teams around a common plan for the delivery of the project, program, or agile roadmap.Host kick-off, follow-up meetings, track activities, and lead the implementation up until closure.Take ownership of complex production issues that require coordination between different teams to be solved. Identify the exact business scenarios that are not working as expected, coordinate between implementation teams and business teams to identify the best solution for fixing the issue, coordinate with testing teams to oversee the end-to-end verification of the fix and drive the fix to completionKeep the delivery momentum by anticipating and removing obstacles and by enabling teams to work productively in a constructive environment.Take Ownership of the Transition. To Operation process to complete the delivery processQualifications 10+ years of IT technology or operations experience in a large company.Good understanding of data architecture (understand dependencies between systems, the capability of each layer in an IT value chain).An expert in project planning and progress monitoring, including scope and milestone controlAn Asset - Good understanding of the Air Canada business and IT landscape for 1 or more large transversal function (e.g Flight Ops data flows, Flight Distribution, etc).An Asset – Experience as system analyst for 1 or more major IT platforms used at Air Canada (e.g Altea PSS, Netline, etc).Certifications in classic or agile project management (Scrum Master, RTE), solution architecture, business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional) an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleGood knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS)Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Teamwork and making a meaningful contribution? Do you picture yourself a valued member of an industry-leading organization?  Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.As a Solution Architect (ESA) in Data & Analytics at Air Canada, you will drive and support the evolution of the use of Data & Analytics solutions within the organization while satisfying the needs of agility, strategic business growth, and development of strategic insights that can help make effective decisions. You will be responsible for the translation of business strategies and requirements into specific technical solutions, applications and process designs.  You play an integral role in the solution definition and you assume the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all solution aspects related to development, infrastructure, data and configuration management perspectives).This position will be reporting to the Senior Enterprise Solution Architecture Manager, within the Enterprise Architecture team.Key Functions Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes.Understands emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.Translates business and technical requirements into architectural blueprints to achieve business objectives and documents all solution architecture design and analysis work.Presents and socializes proposed solutions to the solution review board (SRB) during review sessions as well as articulate and communicate designs to audiences with limited technical expertise related to the selected technology.Supports the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activities.Supports implementation processes in association with internal and external development teams, participates in project-related activities and enforces guidelines and standards.Assumes responsibility for the quality of the defined solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture team.Provides architectural leadership to development teams and serves as the primary architecture resource providing technical guidance and leadership to all internal and external teams involved in the implementation process.Creates solution architecture artifacts that describe and explain solution attributes and associated benefits and maintains documentation in collaboration with enterprise architects as well as others solution architects.Develops technical relationships across multi-disciplinary teams Provides technical oversight and recommendations on data infrastructure (ODS, Data Lake, EDW) and BI tool to the project teams. Lead the design, development, implementation, and maintenance of complex data systems and solutions.Develop conceptual, logical, and physical data models to support data analysis and business intelligenceEnsure technology solutions are in alignment with data architecture principles and target stateQualifications Bachelor's degree or higher in Computer Science, Computer Engineering or equivalent Minimum 10 years of IT experience, of which at least 3 years as a solution architectMinimum 3 years of experience in cloud architecturesExperience in data warehousing, data modeling, and/or data analysisExperience with database technologies (e.g., SQL, NoSQL, ADLS, Databricks, Snowflake, AWS DB services)Experience with ETL and other business intelligence toolsExperience of SQL, “Big data” data pipelines, architectures and data setsExperience working with big data tools: Hadoop, Spark is requiredExperience in DataOps pipeline and ability to automate installation and configurationExperience in data pipeline and workflow management tools, cloud services, and stream-processing systemsBackground in programming in Python, Scala, C, C++, Java is beneficialProfessional attitude and service orientation; superb team playerCertifications in TOGAF & Cloud platforms, an assetUnderstanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)Knowledge and understanding of different modeling languages (such as UML and ArchiMate). Experience with Sparx EA tool an assetUnderstanding and knowledge of IT standards and controlsExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Teamwork and making a meaningful contribution? Do you picture yourself a valued member of an industry-leading organization?  Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.As a Solution Architect (ESA) in Data & Analytics at Air Canada, you will drive and support the evolution of the use of Data & Analytics solutions within the organization while satisfying the needs of agility, strategic business growth, and development of strategic insights that can help make effective decisions. You will be responsible for the translation of business strategies and requirements into specific technical solutions, applications and process designs.  You play an integral role in the solution definition and you assume the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all solution aspects related to development, infrastructure, data and configuration management perspectives).This position will be reporting to the Senior Enterprise Solution Architecture Manager, within the Enterprise Architecture team.Key Functions Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes.Understands emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.Translates business and technical requirements into architectural blueprints to achieve business objectives and documents all solution architecture design and analysis work.Presents and socializes proposed solutions to the solution review board (SRB) during review sessions as well as articulate and communicate designs to audiences with limited technical expertise related to the selected technology.Supports the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activities.Supports implementation processes in association with internal and external development teams, participates in project-related activities and enforces guidelines and standards.Assumes responsibility for the quality of the defined solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture team.Provides architectural leadership to development teams and serves as the primary architecture resource providing technical guidance and leadership to all internal and external teams involved in the implementation process.Creates solution architecture artifacts that describe and explain solution attributes and associated benefits and maintains documentation in collaboration with enterprise architects as well as others solution architects.Develops technical relationships across multi-disciplinary teams Provides technical oversight and recommendations on data infrastructure (ODS, Data Lake, EDW) and BI tool to the project teams. Lead the design, development, implementation, and maintenance of complex data systems and solutions.Develop conceptual, logical, and physical data models to support data analysis and business intelligenceEnsure technology solutions are in alignment with data architecture principles and target stateQualifications Bachelor's degree or higher in Computer Science, Computer Engineering or equivalent Minimum 10 years of IT experience, of which at least 3 years as a solution architectMinimum 3 years of experience in cloud architecturesExperience in data warehousing, data modeling, and/or data analysisExperience with database technologies (e.g., SQL, NoSQL, ADLS, Databricks, Snowflake, AWS DB services)Experience with ETL and other business intelligence toolsExperience of SQL, “Big data” data pipelines, architectures and data setsExperience working with big data tools: Hadoop, Spark is requiredExperience in DataOps pipeline and ability to automate installation and configurationExperience in data pipeline and workflow management tools, cloud services, and stream-processing systemsBackground in programming in Python, Scala, C, C++, Java is beneficialProfessional attitude and service orientation; superb team playerCertifications in TOGAF & Cloud platforms, an assetUnderstanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)Knowledge and understanding of different modeling languages (such as UML and ArchiMate). Experience with Sparx EA tool an assetUnderstanding and knowledge of IT standards and controlsExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).  The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist. ResponsibilitiesCreate detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).  The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist. ResponsibilitiesCreate detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate  fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast paced environment.  As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and  non-compliant activities,taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.   This position reports to Senior Fraud Manager and Loyalty Program Compliance KEY FUNCTIONS Collect, organize and  analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.  Perform analysis on large data sets to identify fraud patterns and trends Take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud. Perform technical investigations to identify abuse and misuse of systems and processesDetect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systemsConduct multi-source investigations in collecting and analyzing qualitative and quantitative data.Monitor and action fraudulent and non-compliant behavior requiring corrective actions to eliminate potential sources for fraudEnforce processes and policies to reduce potential abuses and recommend new corrective actions Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations. Work with cross-functional teams on investigations/corrective action Track Fraud incidences and case management activities as well as maintaining data and trends.  Manage member and B2B escalations and follow up with resolutions.Assist in identifying fraud risks and implementing appropriate fraud control improvements  Build strong relationships and collaborate with business stakeholders and internal teams, Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies. Qualifications Bachelor's degree or equivalent experience 3+ years’ experience with fraud analytics and data analysis  Previous experience with cyber online fraud, financial crimes, and fraud analytics High degree of proficiency in working Business intelligence tools and skills in Excel and Power BIAbility to learn quickly, handle a high volume of activity, and work in fast-paced environmentSelf motivated and able to take initiative and work independentlyStrong analytical skills & problem resolution with a solid degree of technical proficiency.  Strong knowledge of SQL for analytics, data mining and data manipulation.Some knowledge of Airline industry and loyalty programs experience is an assetAbility to be adaptable and flexible in responding to deadlines and workflow fluctuationsDue to the sensitivity of the cases, discretion and confidentiality are highly critical  Flexibility and willingness to work weekends, as requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate  fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast paced environment.  As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and  non-compliant activities,taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.   This position reports to Senior Fraud Manager and Loyalty Program Compliance KEY FUNCTIONS Collect, organize and  analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.  Perform analysis on large data sets to identify fraud patterns and trends Take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud. Perform technical investigations to identify abuse and misuse of systems and processesDetect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systemsConduct multi-source investigations in collecting and analyzing qualitative and quantitative data.Monitor and action fraudulent and non-compliant behavior requiring corrective actions to eliminate potential sources for fraudEnforce processes and policies to reduce potential abuses and recommend new corrective actions Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations. Work with cross-functional teams on investigations/corrective action Track Fraud incidences and case management activities as well as maintaining data and trends.  Manage member and B2B escalations and follow up with resolutions.Assist in identifying fraud risks and implementing appropriate fraud control improvements  Build strong relationships and collaborate with business stakeholders and internal teams, Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies. Qualifications Bachelor's degree or equivalent experience 3+ years’ experience with fraud analytics and data analysis  Previous experience with cyber online fraud, financial crimes, and fraud analytics High degree of proficiency in working Business intelligence tools and skills in Excel and Power BIAbility to learn quickly, handle a high volume of activity, and work in fast-paced environmentSelf motivated and able to take initiative and work independentlyStrong analytical skills & problem resolution with a solid degree of technical proficiency.  Strong knowledge of SQL for analytics, data mining and data manipulation.Some knowledge of Airline industry and loyalty programs experience is an assetAbility to be adaptable and flexible in responding to deadlines and workflow fluctuationsDue to the sensitivity of the cases, discretion and confidentiality are highly critical  Flexibility and willingness to work weekends, as requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The position requires a dynamic professional who likes to support transformation and change while being motivated by collaborating in teams to drive successful Transition to Operations. In addition, the role will ensure all deliverables are designed and completed to allow for an easy transition into production with seamless impact to operations and ongoing support.     This role will report to the Manager, IT Service Management. Key FunctionsResponsible for the quality of delivery and successful transfer to operations for new and changed services, in line with ITIL best practices.Lead TTO (Transition to operations) activities while identifying gaps, issues, and constraints pertaining to support teams, operational agreements, components, and new or changed IT services. Also leads the remediation process autonomously or in close conjunction with the IT Service Continuity & TTO Manager, depending on the scope.Liaise between business partners, project managers, architecture team, operations teams, and IT partners/suppliers to ensure successful implementation and transition of services as well as operational readiness of steady state teams.Ensure Service Management procedures are established and documented that align with ITIL best practices. Ensure new Services have a fully developed end to end support structure, including Processes, SLAs, KPIs, Service Continuity Plans, and monitoring are aligned with business requirements and priorities.Ensure services are fully documented, which are updated and maintained by the application/service owners throughout the life of the service and are aligned to ITIL best practices.Maintain and monitor progress for service transition changes, issues, risks, and deviations, including tracking on actions and mitigation of risks.Where applicable facilitate the on-boarding of new vendors/partners on to the Air Canada ITSM processes such as Change management, Incident Management, Problem management etc. (the joint ways of working)Ensure that appropriate resourcing, training, tooling, support, and documentation is delivered with a formal project sign-off from all key stakeholders.Support the IT Service Continuity & TTO manager and represent the team when required at project meetings to define and implement service acceptance criteria. Provide advice and guidance to Service Managers, Service Desk, Operations Teams and Project Teams on best practices, applications of the Air Canada TTO Framework.Identify areas for process and Air Canada TTO Framework improvements that encourage continual service improvementQualifications 9-12 years of IT technology, operations and people leadership experience in a large company 7-10 years of previous experience in ITIL and IT Service Management (Incident, Change, Request, Problem, Knowledge and Configuration Management)ITIL Practitioner or Intermediate Level certificationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleExperience in Waterfall, Agile and Scrum project methodologiesExceptional analytical, organizational and communication skillsExcellent attention to detailAbility to effectively prioritize and meet multiple tight deadlines while working under minimum supervision. Ability to apply methodical and logical approach to transition to operations, leading to decisions that drive the TTO processes.Good communications skills are required, with the ability to interface both internally within the company, with Third Party Vendors, and CustomersGood understanding of IT Operations and Support ModelsResult oriented with proactive and methodical approach to problem solving.Proven ability to work cross functional, inspire cooperation and coordinate activities across multiple projects.Familiarity with current technologies, hosting and delivery models.Ability to establish and maintain effective business relationships.Flexibility and willingness to work extended hours, when required.Must be fluent in English (Oral and written), French an asset.Desirable QualificationsExperience in Airline industryKnowledge of Service Now, Atlassian JIRA & ConfluenceProject Management ExperienceConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The position requires a dynamic professional who likes to support transformation and change while being motivated by collaborating in teams to drive successful Transition to Operations. In addition, the role will ensure all deliverables are designed and completed to allow for an easy transition into production with seamless impact to operations and ongoing support.     This role will report to the Manager, IT Service Management. Key FunctionsResponsible for the quality of delivery and successful transfer to operations for new and changed services, in line with ITIL best practices.Lead TTO (Transition to operations) activities while identifying gaps, issues, and constraints pertaining to support teams, operational agreements, components, and new or changed IT services. Also leads the remediation process autonomously or in close conjunction with the IT Service Continuity & TTO Manager, depending on the scope.Liaise between business partners, project managers, architecture team, operations teams, and IT partners/suppliers to ensure successful implementation and transition of services as well as operational readiness of steady state teams.Ensure Service Management procedures are established and documented that align with ITIL best practices. Ensure new Services have a fully developed end to end support structure, including Processes, SLAs, KPIs, Service Continuity Plans, and monitoring are aligned with business requirements and priorities.Ensure services are fully documented, which are updated and maintained by the application/service owners throughout the life of the service and are aligned to ITIL best practices.Maintain and monitor progress for service transition changes, issues, risks, and deviations, including tracking on actions and mitigation of risks.Where applicable facilitate the on-boarding of new vendors/partners on to the Air Canada ITSM processes such as Change management, Incident Management, Problem management etc. (the joint ways of working)Ensure that appropriate resourcing, training, tooling, support, and documentation is delivered with a formal project sign-off from all key stakeholders.Support the IT Service Continuity & TTO manager and represent the team when required at project meetings to define and implement service acceptance criteria. Provide advice and guidance to Service Managers, Service Desk, Operations Teams and Project Teams on best practices, applications of the Air Canada TTO Framework.Identify areas for process and Air Canada TTO Framework improvements that encourage continual service improvementQualifications 9-12 years of IT technology, operations and people leadership experience in a large company 7-10 years of previous experience in ITIL and IT Service Management (Incident, Change, Request, Problem, Knowledge and Configuration Management)ITIL Practitioner or Intermediate Level certificationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleExperience in Waterfall, Agile and Scrum project methodologiesExceptional analytical, organizational and communication skillsExcellent attention to detailAbility to effectively prioritize and meet multiple tight deadlines while working under minimum supervision. Ability to apply methodical and logical approach to transition to operations, leading to decisions that drive the TTO processes.Good communications skills are required, with the ability to interface both internally within the company, with Third Party Vendors, and CustomersGood understanding of IT Operations and Support ModelsResult oriented with proactive and methodical approach to problem solving.Proven ability to work cross functional, inspire cooperation and coordinate activities across multiple projects.Familiarity with current technologies, hosting and delivery models.Ability to establish and maintain effective business relationships.Flexibility and willingness to work extended hours, when required.Must be fluent in English (Oral and written), French an asset.Desirable QualificationsExperience in Airline industryKnowledge of Service Now, Atlassian JIRA & ConfluenceProject Management ExperienceConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Applications Development and Maintenance (ADM) Aeroplan team is responsible for designing, developing, implementing and maintaining a broad range of IT products and applications, enabling the realization of objectives for the Commercial, Customer Service, and IT branches. The Specialist ADM lead, manages and coordinates all activities related to the development of the Loyalty applications, while jointly working with vendors and other IT teams for the delivery of integrated multi-platform IT products and solutions.This position will be reporting to the Senior Manager, Application Development & Maintenance Responsibilities Responsible for planning, developing, and enhancing processes, priorities, and goals for the Loyalty applications Support Agile methodologies through planning, monitoring & delivery phasesResponsible to enhance and stabilize each application by putting in place vendor SLA monitoring, recommend priority and changes as required.Support and work closely with the business and other IT groups to handle and bring defect to resolution. Collaborate with cross-functional teams in the development of integrated IT products, across all platforms and channelsEnsure the team with the vendors and the business owner maintain and update technical documents and proceduresDevelop and maintain a strong relationship with vendors and internal customerSupport the business in requirements gathering and analysis efforts, including translating business requirementsResponsible for handling moderate to high amount of complexity and participate in the decision making specific to processes and priorities.Responsible for driving continuous improvement objectives.Develop and communicate agendas for ongoing team meetings Participate and support overall project including timelines, providing cross-functional stakeholder updates, and getting alignment at key decision pointsSupport Customer Relations and Corporate Security investigations and audit Qualifications Bachelor’s degree or college diploma in Computer Science and/or ECommerce or five to seven years experience in an IT environmentDeep knowledge of current web technologies and trends, including but not limited to JSON, XML, Web 2.0 concepts, Web Services and Service Oriented ArchitecturesCertifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Demonstrates openness and willingness to adapt to different and new ways of doing things Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesApproaches a problem by using a logical, systematic, and sequential approachStrong ability to prioritize activities and excellent time management and organizational skillsExcellent written and verbal communication skills, with ability to translate technical concepts into business termsResults oriented with proactive and methodical approach to problem solvingMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationships Flexibility and willingness to work extended hours, when required.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Applications Development and Maintenance (ADM) Aeroplan team is responsible for designing, developing, implementing and maintaining a broad range of IT products and applications, enabling the realization of objectives for the Commercial, Customer Service, and IT branches. The Specialist ADM lead, manages and coordinates all activities related to the development of the Loyalty applications, while jointly working with vendors and other IT teams for the delivery of integrated multi-platform IT products and solutions.This position will be reporting to the Senior Manager, Application Development & Maintenance Responsibilities Responsible for planning, developing, and enhancing processes, priorities, and goals for the Loyalty applications Support Agile methodologies through planning, monitoring & delivery phasesResponsible to enhance and stabilize each application by putting in place vendor SLA monitoring, recommend priority and changes as required.Support and work closely with the business and other IT groups to handle and bring defect to resolution. Collaborate with cross-functional teams in the development of integrated IT products, across all platforms and channelsEnsure the team with the vendors and the business owner maintain and update technical documents and proceduresDevelop and maintain a strong relationship with vendors and internal customerSupport the business in requirements gathering and analysis efforts, including translating business requirementsResponsible for handling moderate to high amount of complexity and participate in the decision making specific to processes and priorities.Responsible for driving continuous improvement objectives.Develop and communicate agendas for ongoing team meetings Participate and support overall project including timelines, providing cross-functional stakeholder updates, and getting alignment at key decision pointsSupport Customer Relations and Corporate Security investigations and audit Qualifications Bachelor’s degree or college diploma in Computer Science and/or ECommerce or five to seven years experience in an IT environmentDeep knowledge of current web technologies and trends, including but not limited to JSON, XML, Web 2.0 concepts, Web Services and Service Oriented ArchitecturesCertifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Demonstrates openness and willingness to adapt to different and new ways of doing things Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesApproaches a problem by using a logical, systematic, and sequential approachStrong ability to prioritize activities and excellent time management and organizational skillsExcellent written and verbal communication skills, with ability to translate technical concepts into business termsResults oriented with proactive and methodical approach to problem solvingMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationships Flexibility and willingness to work extended hours, when required.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, through follow-up and assistance provided to internal groups, departments and external entities. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue. The Support Analyst, Fraud will be reporting to the Senior Manager, Fraud.   Key FunctionsMinimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Develop, train, coach and provide support to other groups while maintaining quality assurance and offering expertise with operational decisions;Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, using Fraud Detection Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communication and phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels;Support and participate in projects and strategy meetings representing the department.Qualifications Proficiency in Microsoft Office suite specially Excel Fraud prevention, internal audits or investigations experience is a strong assetStrong ticketing knowledge in Altea is a strong assetNRD experience is a strong assetExcellent knowledge of company products and policies      Excellent knowledge of our Digital platformAbility to work well with minimal supervisionHighly flexible and adaptableGood problem solving and conflict resolution skillsMotivated and enthusiastic team playerPositive and ProactiveSatisfactory personal record and work performanceAbility to maintain confidentiality is a requirementMust work well in a collaborative team environmentAble to work under pressureFamiliar with telecom environment (terminology, technical, and commercial)Excellent interpersonal, communication, organizational skills and a team playerSolid analytical skillsSelf-starter, energetic with a strong sense of initiative and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment including weekends and holidays. Do note that the shifts may be subject to change.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, through follow-up and assistance provided to internal groups, departments and external entities. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue. The Support Analyst, Fraud will be reporting to the Senior Manager, Fraud.   Key FunctionsMinimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Develop, train, coach and provide support to other groups while maintaining quality assurance and offering expertise with operational decisions;Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, using Fraud Detection Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communication and phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels;Support and participate in projects and strategy meetings representing the department.Qualifications Proficiency in Microsoft Office suite specially Excel Fraud prevention, internal audits or investigations experience is a strong assetStrong ticketing knowledge in Altea is a strong assetNRD experience is a strong assetExcellent knowledge of company products and policies      Excellent knowledge of our Digital platformAbility to work well with minimal supervisionHighly flexible and adaptableGood problem solving and conflict resolution skillsMotivated and enthusiastic team playerPositive and ProactiveSatisfactory personal record and work performanceAbility to maintain confidentiality is a requirementMust work well in a collaborative team environmentAble to work under pressureFamiliar with telecom environment (terminology, technical, and commercial)Excellent interpersonal, communication, organizational skills and a team playerSolid analytical skillsSelf-starter, energetic with a strong sense of initiative and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment including weekends and holidays. Do note that the shifts may be subject to change.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Developer, Data & Analytics – BI collects data and provides ongoing analysis of data specific to the business to help provide effective insights and drive decision making within the organization by creating BI, visualizations and dashboards. They follow effective data policies, standards, guidelines, and usage of data within the organization.  The Developer, Data & Analytics – BI will be reporting to the Manager, Data & Analytics.  ResponsibilitiesAnalyze business objectives and develop data solutions to meet customer needsDevelop data visualization solutions derived from multiple data sources using right tools to enable insight and decision-making at various levels of the organizationDevelop data visualizations for key business metrics on an ongoing basisDefine and document data dependencies and data flow diagrams of the solution developed, e.g. between source and systems consuming the data, as well as the logical processes and interfaces with other systemsInitiate data analysis and identify strategic opportunities that creates a positive impact on businessProvides technical oversight and recommendations on data infrastructure (on-premises and Cloud) and BI tool configuration to project teams. Work closely with key stakeholders to ensure all business requirements are developed and clearly communicated Determine root cause for data integrity gaps and provide appropriate data resolution and process remedy solutions Develop innovative and effective approaches to solve business problems through data analytics approaches and communicate results and methodologiesDesign and administer data collection tools, clean, merge and manage existing data sets as well as establish and maintain data quality procedures to ensure accuracy and timeliness of dataDevelop code that is reusable, easily testable and highly efficientAnalyze and resolve technical and applications issuesPlay an active role in projects-related activities. Work with the team and cross-team members to design, develop, debug and release and deploy production quality productsAssist with preparation and coordination of test plans (if needed).Actively contribute to the continuous enhancement of the team by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etc.Provide technical and operational inputs to Business Governance and Operational Management Committees, as appropriateQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 4 years of experience in a large company querying and manipulating datasets  Minimum of 3 years of experience in creating BI reports/dashboards preferably Power BI (language DAX) and WebFOCUS. (Relevant certifications are a plus)Experience in creation of datasets and data modeling in Power BI DesktopIntermediate knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Experience in collecting and documenting requirementsAbility and interest in data analysis Effective problem solving and analytical skill. Ability to manage multiple projects and report simultaneously across different stakeholdersClient-focused professional approachOpenness to different and new ways of doing things Ability to work in a team environment while also demonstrating initiative and independenceConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Developer, Data & Analytics – BI collects data and provides ongoing analysis of data specific to the business to help provide effective insights and drive decision making within the organization by creating BI, visualizations and dashboards. They follow effective data policies, standards, guidelines, and usage of data within the organization.  The Developer, Data & Analytics – BI will be reporting to the Manager, Data & Analytics.  ResponsibilitiesAnalyze business objectives and develop data solutions to meet customer needsDevelop data visualization solutions derived from multiple data sources using right tools to enable insight and decision-making at various levels of the organizationDevelop data visualizations for key business metrics on an ongoing basisDefine and document data dependencies and data flow diagrams of the solution developed, e.g. between source and systems consuming the data, as well as the logical processes and interfaces with other systemsInitiate data analysis and identify strategic opportunities that creates a positive impact on businessProvides technical oversight and recommendations on data infrastructure (on-premises and Cloud) and BI tool configuration to project teams. Work closely with key stakeholders to ensure all business requirements are developed and clearly communicated Determine root cause for data integrity gaps and provide appropriate data resolution and process remedy solutions Develop innovative and effective approaches to solve business problems through data analytics approaches and communicate results and methodologiesDesign and administer data collection tools, clean, merge and manage existing data sets as well as establish and maintain data quality procedures to ensure accuracy and timeliness of dataDevelop code that is reusable, easily testable and highly efficientAnalyze and resolve technical and applications issuesPlay an active role in projects-related activities. Work with the team and cross-team members to design, develop, debug and release and deploy production quality productsAssist with preparation and coordination of test plans (if needed).Actively contribute to the continuous enhancement of the team by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etc.Provide technical and operational inputs to Business Governance and Operational Management Committees, as appropriateQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 4 years of experience in a large company querying and manipulating datasets  Minimum of 3 years of experience in creating BI reports/dashboards preferably Power BI (language DAX) and WebFOCUS. (Relevant certifications are a plus)Experience in creation of datasets and data modeling in Power BI DesktopIntermediate knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Experience in collecting and documenting requirementsAbility and interest in data analysis Effective problem solving and analytical skill. Ability to manage multiple projects and report simultaneously across different stakeholdersClient-focused professional approachOpenness to different and new ways of doing things Ability to work in a team environment while also demonstrating initiative and independenceConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The successful incumbent will play a key role in shaping the future of technology at Air Canada and help set the path forward for internal and external customers.KEY FUNCTIONS  Develop and maintain meaningful relationships with assigned business unit stakeholders acting as a trusted advisor and key liaison and single point of contact between IT branch and assigned business unit(s) for all aspects of IT Develop a deep knowledge and understanding of business strategy and objectives working to obtain ‘a seat at the table’ with the business. Communicate and brief IT on business strategies and objectives and advocate for business priorities within the IT branch. Work closely with assigned business unit(s), understand issues and desired business outcomes, and help define the business capability and technology investment roadmaps needed to address issues, exploit opportunities, and deliver desired business outcomes.Create, maintain and proactively reprioritize a long-term business capability and technology roadmaps to meet strategic objectives and support the assigned business unit(s) Conduct business analysis, business process mapping and measurement to gather and understand business needs and document requirements for delivery of IT solutions.Ensure business case value is captured and documented. Partner with business stakeholders to create business cases and support business to prove post implementation measurement of business value realizationManage delivery and implementation for all projects and programs with direct business outcomes. Provide status updates to IT and business stakeholders, manage issues, and mitigate risksEnsure projects, programs and enhancements are delivered to meet business objectives and ensure stakeholder satisfactionPartner with IT and external vendors to ensure effective IT Service Delivery that meets customer expectations Work collaboratively with IT service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededEducate and inform business stakeholders of IT services, service offering and important technology and cybersecurity changesCollaborate with IT and business stakeholders to identify, assess and proactively recommend innovation ideas where technology could be applied to address problem areas and drive business outcomesKeep abreast of industry trends and digital advances to identify new opportunities to drive business valueQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT in a large company, relevant business function or with consulting or technology firmAbility to listen, build rapport, and credibility with stakeholders in assigned business unit and with IT teamsStrategic thinking Ability to elicit and map business strategy to required business capabilities and technology roadmapHighly skilled and experienced at negotiating conflict and problem solving at senior levelExceptional ability to lead change and drive project and program execution Ability to influence othersStrong communication skills in writing, speaking and presenting including at Executive levelsSolid understanding of IT and how IT can enable business outcomesAbility to translate business outcomes and capabilities into requirements to define IT solutionsAbility to work effectively under pressure and in rapidly changing environment or uncertain conditionsStrong coordination and interpersonal skillset to interact and bring together stakeholders across multiple areas of the airline Possess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external vendor resourcesSelf-motivated and independent workerFlexibility and willingness to work extended hours, when requiredPreferred QualificationsIn addition to a strong IT background, in-depth knowledge or experience in at least one of the following areas would be considered an asset. Please indicate the specific area clearly when applying:Airline Operations: System Operations Control, In-Flight Service, Flight Operations, Airport/Station Operations, Aircraft Maintenance, Crew ServicesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The successful incumbent will play a key role in shaping the future of technology at Air Canada and help set the path forward for internal and external customers.KEY FUNCTIONS  Develop and maintain meaningful relationships with assigned business unit stakeholders acting as a trusted advisor and key liaison and single point of contact between IT branch and assigned business unit(s) for all aspects of IT Develop a deep knowledge and understanding of business strategy and objectives working to obtain ‘a seat at the table’ with the business. Communicate and brief IT on business strategies and objectives and advocate for business priorities within the IT branch. Work closely with assigned business unit(s), understand issues and desired business outcomes, and help define the business capability and technology investment roadmaps needed to address issues, exploit opportunities, and deliver desired business outcomes.Create, maintain and proactively reprioritize a long-term business capability and technology roadmaps to meet strategic objectives and support the assigned business unit(s) Conduct business analysis, business process mapping and measurement to gather and understand business needs and document requirements for delivery of IT solutions.Ensure business case value is captured and documented. Partner with business stakeholders to create business cases and support business to prove post implementation measurement of business value realizationManage delivery and implementation for all projects and programs with direct business outcomes. Provide status updates to IT and business stakeholders, manage issues, and mitigate risksEnsure projects, programs and enhancements are delivered to meet business objectives and ensure stakeholder satisfactionPartner with IT and external vendors to ensure effective IT Service Delivery that meets customer expectations Work collaboratively with IT service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededEducate and inform business stakeholders of IT services, service offering and important technology and cybersecurity changesCollaborate with IT and business stakeholders to identify, assess and proactively recommend innovation ideas where technology could be applied to address problem areas and drive business outcomesKeep abreast of industry trends and digital advances to identify new opportunities to drive business valueQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT in a large company, relevant business function or with consulting or technology firmAbility to listen, build rapport, and credibility with stakeholders in assigned business unit and with IT teamsStrategic thinking Ability to elicit and map business strategy to required business capabilities and technology roadmapHighly skilled and experienced at negotiating conflict and problem solving at senior levelExceptional ability to lead change and drive project and program execution Ability to influence othersStrong communication skills in writing, speaking and presenting including at Executive levelsSolid understanding of IT and how IT can enable business outcomesAbility to translate business outcomes and capabilities into requirements to define IT solutionsAbility to work effectively under pressure and in rapidly changing environment or uncertain conditionsStrong coordination and interpersonal skillset to interact and bring together stakeholders across multiple areas of the airline Possess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external vendor resourcesSelf-motivated and independent workerFlexibility and willingness to work extended hours, when requiredPreferred QualificationsIn addition to a strong IT background, in-depth knowledge or experience in at least one of the following areas would be considered an asset. Please indicate the specific area clearly when applying:Airline Operations: System Operations Control, In-Flight Service, Flight Operations, Airport/Station Operations, Aircraft Maintenance, Crew ServicesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey. As a part of that growth, we are not only investing in what we build and how we build it, but the culture we are building around it as well. Air Canada seeks a highly motivated, strong, highly skilled Senior Scrum Master to build and guide our project teams in our IT Customer Digital Enablement group. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution. The successful individual must be customer journey centric and have a passion for the travel industry.  This role will report to the Manager, Digital Enablement.Lead, manage, plan & deliver technology projects using agile methodology values, principles, and practices.Manage, coach, mentor, train, and support agile team to ensure that agile practices, principles, and values are followed to drive the delivery of customer value in product and project releases.Determine and manage tasks, issues, risks, action items and other day-to-day operational aspects to help the team deliver quality solutions that achieve customer satisfaction.Engage and manage stakeholder and vendor interfaces to identify and manage required outcomes of deliveries for the business.Track work items including from dependent non agile workstreams, e.g., key deliveries, milestones, due dates, and utilizing agile tools, sprint, PI and release timelines to track task/story assignment and monitor progress.Work with Scrum teams, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.Promote transparency and monitor progress through agile project metrics and ceremoniesParticipate in Scrum of Scrums with fellow scrum masters involved in release train, to foster an environment of mutual awareness and alignment on converging timelines, interdependencies, common challenges and best practicesAct as a leader who coaches, and provides guidance to product owners and agile teams as required regarding best practices in agility and agile principles and practices Support evaluation of supplier and enabler trains and work with internal and external stakeholders to remove obstacles and drive continuous improvementTake a leadership role in establishing agile values, methods, principles, and practices for the delivery of projects and products.Responsible for collaborating across functional areas to ensure alignment and successful delivery of key projectsQualifications Bachelor’s degree in computer science, engineering, IT and or information systems3+ years of Scrum Master experience and overall 8+ years of experience in IT/Software development.Certified Scrum Master (CSM), Professional Scrum Master (PSM) certification and/or PMP certification an assetThorough understanding of Agile software development methodologies, values, and practices.Experience with Scale Agile Framework (SAFe) is an assetThorough understanding of Agile & Waterfall software development methodologies Experience with SDLC tools like JIRA, and Confluence an asset Must have exceptional communication, facilitation, and time management skills Experience working in complex, multi-project, multi-vendor, and multi-team environmentsCreative, resourceful, and innovative at tackling complex challenges and resolving problemsAirline or travel industry experience a plus, but not required.  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey. As a part of that growth, we are not only investing in what we build and how we build it, but the culture we are building around it as well. Air Canada seeks a highly motivated, strong, highly skilled Senior Scrum Master to build and guide our project teams in our IT Customer Digital Enablement group. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution. The successful individual must be customer journey centric and have a passion for the travel industry.  This role will report to the Manager, Digital Enablement.Lead, manage, plan & deliver technology projects using agile methodology values, principles, and practices.Manage, coach, mentor, train, and support agile team to ensure that agile practices, principles, and values are followed to drive the delivery of customer value in product and project releases.Determine and manage tasks, issues, risks, action items and other day-to-day operational aspects to help the team deliver quality solutions that achieve customer satisfaction.Engage and manage stakeholder and vendor interfaces to identify and manage required outcomes of deliveries for the business.Track work items including from dependent non agile workstreams, e.g., key deliveries, milestones, due dates, and utilizing agile tools, sprint, PI and release timelines to track task/story assignment and monitor progress.Work with Scrum teams, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.Promote transparency and monitor progress through agile project metrics and ceremoniesParticipate in Scrum of Scrums with fellow scrum masters involved in release train, to foster an environment of mutual awareness and alignment on converging timelines, interdependencies, common challenges and best practicesAct as a leader who coaches, and provides guidance to product owners and agile teams as required regarding best practices in agility and agile principles and practices Support evaluation of supplier and enabler trains and work with internal and external stakeholders to remove obstacles and drive continuous improvementTake a leadership role in establishing agile values, methods, principles, and practices for the delivery of projects and products.Responsible for collaborating across functional areas to ensure alignment and successful delivery of key projectsQualifications Bachelor’s degree in computer science, engineering, IT and or information systems3+ years of Scrum Master experience and overall 8+ years of experience in IT/Software development.Certified Scrum Master (CSM), Professional Scrum Master (PSM) certification and/or PMP certification an assetThorough understanding of Agile software development methodologies, values, and practices.Experience with Scale Agile Framework (SAFe) is an assetThorough understanding of Agile & Waterfall software development methodologies Experience with SDLC tools like JIRA, and Confluence an asset Must have exceptional communication, facilitation, and time management skills Experience working in complex, multi-project, multi-vendor, and multi-team environmentsCreative, resourceful, and innovative at tackling complex challenges and resolving problemsAirline or travel industry experience a plus, but not required.  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The purpose of Service Management is to unify Air Canada’s IT services delivery for consistency and quality across its internal and sourced environment to ITIL/ITSM best practices.Manage service desk and end user environments to ensure successful availability, continuity and security of the services.  This position will be reporting into the Manager, End User Services.  ResponsibilitiesResponsible for supporting Air Canada’s Office 365 tenant, including Exchange Online, Microsoft Teams, OneDrive, SharePoint Online, Yammer, etc. to ensure successful availability, continuity, and security of the services.Responsible for guiding the strategy for planning, architecture, design, documentation, and implementation of Office 365 operationalization offerings in line with ITSM processes. This includes the modernization of our service catalog with automation where possible.Streamline and keep licensing models clean and current to save costs.Evaluate and operationalize new collaboration tools as necessary.Ensure adherence to defined organizational processes for continued consistency of IT services delivery.Act as first point of contact into IT organization.Promote use of self service and review service catalogue to reduce service cost & enhance user experience.Responsible for monitoring critical systems, and support resolution of critical/non-critical incidents. Point of contact for level 3 support and escalation for issues relating to Office 365, as well as for contacting Microsoft Premier Support.Manage vendors that support Office 365 and other productivity tools.Support requirement and systems analysis efforts, including translating business requirements.Support business case creation efforts.Handle technology complexity and drive autonomous decision making, as it relates to adoption of technology best practices.Demonstrate significant technical depth to handle strategic technology priorities.Evangelize new, agile forms of working enabled by collaboration toolsets.Qualifications 3-5 years of IT technology or operations experience in a large companyExperience managing Office 365 as a Global Administrator.Proficiency in PowerShell scripting a strong asset.Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The purpose of Service Management is to unify Air Canada’s IT services delivery for consistency and quality across its internal and sourced environment to ITIL/ITSM best practices.Manage service desk and end user environments to ensure successful availability, continuity and security of the services.  This position will be reporting into the Manager, End User Services.  ResponsibilitiesResponsible for supporting Air Canada’s Office 365 tenant, including Exchange Online, Microsoft Teams, OneDrive, SharePoint Online, Yammer, etc. to ensure successful availability, continuity, and security of the services.Responsible for guiding the strategy for planning, architecture, design, documentation, and implementation of Office 365 operationalization offerings in line with ITSM processes. This includes the modernization of our service catalog with automation where possible.Streamline and keep licensing models clean and current to save costs.Evaluate and operationalize new collaboration tools as necessary.Ensure adherence to defined organizational processes for continued consistency of IT services delivery.Act as first point of contact into IT organization.Promote use of self service and review service catalogue to reduce service cost & enhance user experience.Responsible for monitoring critical systems, and support resolution of critical/non-critical incidents. Point of contact for level 3 support and escalation for issues relating to Office 365, as well as for contacting Microsoft Premier Support.Manage vendors that support Office 365 and other productivity tools.Support requirement and systems analysis efforts, including translating business requirements.Support business case creation efforts.Handle technology complexity and drive autonomous decision making, as it relates to adoption of technology best practices.Demonstrate significant technical depth to handle strategic technology priorities.Evangelize new, agile forms of working enabled by collaboration toolsets.Qualifications 3-5 years of IT technology or operations experience in a large companyExperience managing Office 365 as a Global Administrator.Proficiency in PowerShell scripting a strong asset.Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist – Application Development & Maintenance (DevOps and Integration Platforms) is responsible for the support, process automation and continuous improvement of software delivery within Air Canada’s Enterprise Integration practice. The incumbent will play a key role within the team acting as the leading technical expert across Air Canada’s suite of integration products, with a focus of driving a high quality and effective automated software deployment strategy in support of a sophisticated DevOps service.  This role reports to the Director, Application Development & MaintenanceAutomate the build and release of multiple projects by implementing automation tools and frameworks Implement, support and continuously improve the tools that make development cycle quicker, safer and more secure: code repository, automations, backlog management tool, DevSecOps tools, etc.Responsible for the global operational performance of the software delivery lifecycle for the departmentMaintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installationCollaborate with cross-functional teams to solve development constraints and deployment issuesMaintain and update technical documents and procedures related to the developer tools and automations Develop technical expertise across multiple integration platforms: infrastructure, connectivity, troubleshooting, administration, etc.Contribute to the day to day effort of administrating users of the integration platforms and surrounding toolsProvide adhoc operational support under unplanned circumstances (major incident)Develop reporting automations, dashboards and alertsDevelop smart automations that detect bottlenecks/failures and act upon them to either auto-heal the system, scale the system or minimize the impact of the failure.Develop Operational Runbook with Procedures for the Operations team that describe step by step how to deliver certain operations on the platformDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityUndertake technical feasibility assessments of proposed solutions based on current technology constraintsProvide technology and services ownership direction on all matters related to this area to associated functional leads and peersCreate diagrams, user flows and process flows to effectively communicate interaction and design ideasQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6-10 years of overall IT technology experience, with 2 years minimum of experience in a similar role Experience in developing and enhancing a CI/CD toolchain (Bitbucket Pipelines)Strong experience in python and bash scriptingProven expertise with Maven, Git and JenkinsExperience with secrets management (Hashicorp Vault, Amazon KMS etc.)Experience in managing Build Artifactory Servers (Jfog, Nexus etc.)Experience with Monitoring and Alerting Tools (Dynatrace, Prometheus and Grafana)Experience in providing technical support for mission-critical systemsKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Ability to understand and affect decisions strategically for the interest of Air Canada Pro-active and capable of autonomous workAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to work cooperatively with others on a team and to communicate effectively (verbally and in writing) with all levels of the organizationCapable of solving complex problems by using a logical, systematic, and sequential approach, and of producing high-quality work within the established deadlinesAssets: experience with the Atlassian Tool Set; with the MuleSoft CloudHub platform; with PaaS (Cloud foundry, Elastic Beanstalk, Heroku, Openshift etc.); in containerization ecosystem (Docker or Kubernetes); with AWS or Azure; with setting up the log management ecosystems (ELK stack); as well as experience in the airline industry Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist – Application Development & Maintenance (DevOps and Integration Platforms) is responsible for the support, process automation and continuous improvement of software delivery within Air Canada’s Enterprise Integration practice. The incumbent will play a key role within the team acting as the leading technical expert across Air Canada’s suite of integration products, with a focus of driving a high quality and effective automated software deployment strategy in support of a sophisticated DevOps service.  This role reports to the Director, Application Development & MaintenanceAutomate the build and release of multiple projects by implementing automation tools and frameworks Implement, support and continuously improve the tools that make development cycle quicker, safer and more secure: code repository, automations, backlog management tool, DevSecOps tools, etc.Responsible for the global operational performance of the software delivery lifecycle for the departmentMaintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installationCollaborate with cross-functional teams to solve development constraints and deployment issuesMaintain and update technical documents and procedures related to the developer tools and automations Develop technical expertise across multiple integration platforms: infrastructure, connectivity, troubleshooting, administration, etc.Contribute to the day to day effort of administrating users of the integration platforms and surrounding toolsProvide adhoc operational support under unplanned circumstances (major incident)Develop reporting automations, dashboards and alertsDevelop smart automations that detect bottlenecks/failures and act upon them to either auto-heal the system, scale the system or minimize the impact of the failure.Develop Operational Runbook with Procedures for the Operations team that describe step by step how to deliver certain operations on the platformDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityUndertake technical feasibility assessments of proposed solutions based on current technology constraintsProvide technology and services ownership direction on all matters related to this area to associated functional leads and peersCreate diagrams, user flows and process flows to effectively communicate interaction and design ideasQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6-10 years of overall IT technology experience, with 2 years minimum of experience in a similar role Experience in developing and enhancing a CI/CD toolchain (Bitbucket Pipelines)Strong experience in python and bash scriptingProven expertise with Maven, Git and JenkinsExperience with secrets management (Hashicorp Vault, Amazon KMS etc.)Experience in managing Build Artifactory Servers (Jfog, Nexus etc.)Experience with Monitoring and Alerting Tools (Dynatrace, Prometheus and Grafana)Experience in providing technical support for mission-critical systemsKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Ability to understand and affect decisions strategically for the interest of Air Canada Pro-active and capable of autonomous workAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to work cooperatively with others on a team and to communicate effectively (verbally and in writing) with all levels of the organizationCapable of solving complex problems by using a logical, systematic, and sequential approach, and of producing high-quality work within the established deadlinesAssets: experience with the Atlassian Tool Set; with the MuleSoft CloudHub platform; with PaaS (Cloud foundry, Elastic Beanstalk, Heroku, Openshift etc.); in containerization ecosystem (Docker or Kubernetes); with AWS or Azure; with setting up the log management ecosystems (ELK stack); as well as experience in the airline industry Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Part of the Application Development and Integration team, the Developer is responsible for the design and the development of the Enterprise’s core Application Programming Interfaces (API) and integration flows. The incumbent will play a key role within the new Application Development and Maintenance (ADM) structure at Air Canada. Together, we will facilitate integrations between the different Air Canada systems, and develop the Enterprise’s core services. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape the company. Air Canada is also massively investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to learn state of the art technologies at an industry leader, as well as to contribute to the creation of the Air Canada of tomorrow. Key Functions Develop scalable, high performance and robust integration flows between systems using Air Canada’s Enterprise Integration PlatformDesign, document and develop core Enterprise APIs that will be widely used across the company as well as exposed to business partnersCreate unit tests, mocked services for the developed applicationsPackage and support the deployment of releasesAnalyze and resolve technical and applications issues.Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint reviewActively contribute to the continuous enhancement of the team and the platform, by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etc. Qualifications Bachelor's Degree in computer science or equivalent.3 years minimum of experience in software development Strong experience in Java development (at least 2 years)Strong experience developing and integrating with mission – critical APIs (min 2 years)Previous experience in the followings are required: Developing scalable, high performance applicationsService Oriented Architecture (SOA)Unit testing, Mocking and integration testingAgile development methodologyVersion control softwareRelational databases and NoSQL databasesKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and specifications (RAML, WSDL, Swagger, OpenAPI)Knowledge of design and integration patternsResults oriented and deadline driven.Pro-active and capable of autonomous work.Strong oral, written and interpersonal communication skillsInterest in learning new technologies and in understanding the airline industryHigh attention to detail, demonstrated ability to produce high quality workDemonstrated evidence of a systematic, disciplined and analytical approach to problem solvingAssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience with Continuous Delivery toolchainsExperience in the Airline IndustryConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Part of the Application Development and Integration team, the Developer is responsible for the design and the development of the Enterprise’s core Application Programming Interfaces (API) and integration flows. The incumbent will play a key role within the new Application Development and Maintenance (ADM) structure at Air Canada. Together, we will facilitate integrations between the different Air Canada systems, and develop the Enterprise’s core services. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape the company. Air Canada is also massively investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to learn state of the art technologies at an industry leader, as well as to contribute to the creation of the Air Canada of tomorrow. Key Functions Develop scalable, high performance and robust integration flows between systems using Air Canada’s Enterprise Integration PlatformDesign, document and develop core Enterprise APIs that will be widely used across the company as well as exposed to business partnersCreate unit tests, mocked services for the developed applicationsPackage and support the deployment of releasesAnalyze and resolve technical and applications issues.Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint reviewActively contribute to the continuous enhancement of the team and the platform, by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etc. Qualifications Bachelor's Degree in computer science or equivalent.3 years minimum of experience in software development Strong experience in Java development (at least 2 years)Strong experience developing and integrating with mission – critical APIs (min 2 years)Previous experience in the followings are required: Developing scalable, high performance applicationsService Oriented Architecture (SOA)Unit testing, Mocking and integration testingAgile development methodologyVersion control softwareRelational databases and NoSQL databasesKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and specifications (RAML, WSDL, Swagger, OpenAPI)Knowledge of design and integration patternsResults oriented and deadline driven.Pro-active and capable of autonomous work.Strong oral, written and interpersonal communication skillsInterest in learning new technologies and in understanding the airline industryHigh attention to detail, demonstrated ability to produce high quality workDemonstrated evidence of a systematic, disciplined and analytical approach to problem solvingAssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience with Continuous Delivery toolchainsExperience in the Airline IndustryConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.KEY FUNCTIONS:Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Elaborate the data Management processes (elaboration, update, communication)Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.KEY FUNCTIONS:Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Elaborate the data Management processes (elaboration, update, communication)Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Advisor, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Advisor, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it.  This position will be reporting to Manager, Cyber Security Advisory and Assessment ResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsLead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyCertification in Information Security (CISSP, ISC, CISM) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Advisor, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Advisor, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it.  This position will be reporting to Manager, Cyber Security Advisory and Assessment ResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsLead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyCertification in Information Security (CISSP, ISC, CISM) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Functional AccountabilitiesEnsure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Functional AccountabilitiesEnsure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity Compliance will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment: cyber monitoring, detection, and response systems. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely.  The Specialist, Cybersecurity Compliance acts as a cyber security subject matter expert and provides guidance concerning the cyber security program, cyber risks and compliance for Air Canada and its affiliates. He/she will consult, advise and lead the execution of cyber initiatives part of the cyber security program, and partner with teams across the company to optimize company’s security posture while ensuring the business is able to innovate. This position also manages relationships with the key Service Providers. Responsibilities:Lead, monitor and advise on the execution of assessments to ensure compliance with internal information security policies and procedures, as well as external requirementsSupport multiple audits and compliance assessments and report status to managementIdentify cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyContribute to the development, documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessEnsure adherence to laws and regulations, internal policies, processes, and proceduresProvide expertise in the definition, selection and implementation of cyber security related controlsOwns the risk register and compliance action items to ensure IT is compliant to Air Canada’s corporate risk requirements Assist in the development and implementation of a standard framework to assess the relative scope and magnitude of information technology, regulatory and compliance risksAdvise the organization about cyber security threats, technologies and related regulatory requirementsConsult on regulatory compliance requirements, reporting and questions.Participate in new business initiatives and product development activities to promote and implement functionality necessary to support required compliance capabilitiesCollaborate with different departments (i.e. Architecture, Data management, Legal, Privacy) to ensure that data security practices satisfy cyber security, privacy and compliance requirementsRepresent the organization and take an active participation on different business or security airline specific forumsSupport the leadership team on strategic initiatives specific to the respective portfolioQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. Minimum 7 years of experience in a cyber security and/or risk and compliance role.Current information security certification (CISSP, CISM or equivalent)Relevant privacy industry certifications (e.g. CIPP, CIPM, etc.) a plusStrong knowledge and understanding of cyber security concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOC2, SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPRRelevant experience defining business processes and controls around sensitive data and applications to ensure compliance with data protection regulations (e.g. PIPEDA, GDPR)Strong communication skills, (written and verbal), and the ability to bridge the language between technology and businessSelf-motivated and capable to work with minimal supervisionResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity Compliance will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment: cyber monitoring, detection, and response systems. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely.  The Specialist, Cybersecurity Compliance acts as a cyber security subject matter expert and provides guidance concerning the cyber security program, cyber risks and compliance for Air Canada and its affiliates. He/she will consult, advise and lead the execution of cyber initiatives part of the cyber security program, and partner with teams across the company to optimize company’s security posture while ensuring the business is able to innovate. This position also manages relationships with the key Service Providers. Responsibilities:Lead, monitor and advise on the execution of assessments to ensure compliance with internal information security policies and procedures, as well as external requirementsSupport multiple audits and compliance assessments and report status to managementIdentify cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyContribute to the development, documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessEnsure adherence to laws and regulations, internal policies, processes, and proceduresProvide expertise in the definition, selection and implementation of cyber security related controlsOwns the risk register and compliance action items to ensure IT is compliant to Air Canada’s corporate risk requirements Assist in the development and implementation of a standard framework to assess the relative scope and magnitude of information technology, regulatory and compliance risksAdvise the organization about cyber security threats, technologies and related regulatory requirementsConsult on regulatory compliance requirements, reporting and questions.Participate in new business initiatives and product development activities to promote and implement functionality necessary to support required compliance capabilitiesCollaborate with different departments (i.e. Architecture, Data management, Legal, Privacy) to ensure that data security practices satisfy cyber security, privacy and compliance requirementsRepresent the organization and take an active participation on different business or security airline specific forumsSupport the leadership team on strategic initiatives specific to the respective portfolioQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. Minimum 7 years of experience in a cyber security and/or risk and compliance role.Current information security certification (CISSP, CISM or equivalent)Relevant privacy industry certifications (e.g. CIPP, CIPM, etc.) a plusStrong knowledge and understanding of cyber security concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOC2, SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPRRelevant experience defining business processes and controls around sensitive data and applications to ensure compliance with data protection regulations (e.g. PIPEDA, GDPR)Strong communication skills, (written and verbal), and the ability to bridge the language between technology and businessSelf-motivated and capable to work with minimal supervisionResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, IT Business Partnership-Finance, is responsible for interfacing with Air Canada’s Finance pillar (which includes Corporate Planning, Financial Reporting, Sales & Refund Accounting, Passenger Accounting, Cargo Accounting, Revenue Reporting, Taxation, Strategic Procurement and Fleet Transactions teams) as an integral part of the IT Business Partnership team for the Corporate Services portfolio. The incumbent will act as the key IT liaison for the Finance branch, understand business processes therein and provide technology guidance to ensure maximum return on investment (ROI) on IT. This role will represent IT to the Business while also acting as an advocate on behalf of business stakeholders to ensure their priorities and needs are met from IT. Act as an advisor and innovative thought partner to Air Canada’s Finance business group for all aspects relating to ITAct as key liaison between the IT branch and Finance business group for all aspects of IT including escalation and resolution of portfolio specific risksCreate and maintain meaningful relationships with the Finance and IT TeamsCollaboratively create long-term Finance roadmap by aligning Finance Teams’ business priorities with IT service delivery Collaboratively create, maintain and proactively reprioritize a long-term Finance Technology roadmap to meet Finance strategic objectives and support the Finance IT portfolio Act as IT lead on a Finance Transformation project, supporting Finance teams through all stages of the process (from requirements gathering through implementation)Build and prioritize the annual Finance technology portfolio by defining business value and identifying areas where innovation can be used to drive such value Maintain oversight of Finance Technology portfolio, provide status updates to both IT and business teams and act proactively to identify and resolve risk and issues in project/portfolio executionAssume IT accountability as lead on Finance’s portfolio of project and supports the conception and implementation of future IT support model for solutions on a long-term basisWork with internal and/or external stakeholders as a thought leader to align technology solutions with business strategies and desired business outcomesWork with the business to ensure that new technology and/or changes are successfully implemented, and business objectives are realized  Document, validate and review the desired business outcome of an IT service, validating service level requirements and identifying changes required to existing IT services  Demonstrate strong leadership across functional, interbranch and disciplinary teamsLead and develop a of team of IT Business Partners that will support this area ensuring standardization of service delivery model (engagement, communication, etc)Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role (MBA preferred) 9+ years of functional Finance experience in a large multi-national corporation9+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives  Experience leading or co-sponsoring a Finance Transformation project and/or Core Financial System replacementDemonstrated leadership skills and ability to influence peers and senior levels of managementDemonstrated analytical skills to gather information from disparate sources to identify trends/gaps and build solutions Demonstrated ability to work in a collaborative environment  Understand and integrate business strategies and trends in technology to deliver value Ability to focus on business value results, rather than solutions Demonstrate acumen in business and function disciplines Self-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working styles Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, IT Business Partnership-Finance, is responsible for interfacing with Air Canada’s Finance pillar (which includes Corporate Planning, Financial Reporting, Sales & Refund Accounting, Passenger Accounting, Cargo Accounting, Revenue Reporting, Taxation, Strategic Procurement and Fleet Transactions teams) as an integral part of the IT Business Partnership team for the Corporate Services portfolio. The incumbent will act as the key IT liaison for the Finance branch, understand business processes therein and provide technology guidance to ensure maximum return on investment (ROI) on IT. This role will represent IT to the Business while also acting as an advocate on behalf of business stakeholders to ensure their priorities and needs are met from IT. Act as an advisor and innovative thought partner to Air Canada’s Finance business group for all aspects relating to ITAct as key liaison between the IT branch and Finance business group for all aspects of IT including escalation and resolution of portfolio specific risksCreate and maintain meaningful relationships with the Finance and IT TeamsCollaboratively create long-term Finance roadmap by aligning Finance Teams’ business priorities with IT service delivery Collaboratively create, maintain and proactively reprioritize a long-term Finance Technology roadmap to meet Finance strategic objectives and support the Finance IT portfolio Act as IT lead on a Finance Transformation project, supporting Finance teams through all stages of the process (from requirements gathering through implementation)Build and prioritize the annual Finance technology portfolio by defining business value and identifying areas where innovation can be used to drive such value Maintain oversight of Finance Technology portfolio, provide status updates to both IT and business teams and act proactively to identify and resolve risk and issues in project/portfolio executionAssume IT accountability as lead on Finance’s portfolio of project and supports the conception and implementation of future IT support model for solutions on a long-term basisWork with internal and/or external stakeholders as a thought leader to align technology solutions with business strategies and desired business outcomesWork with the business to ensure that new technology and/or changes are successfully implemented, and business objectives are realized  Document, validate and review the desired business outcome of an IT service, validating service level requirements and identifying changes required to existing IT services  Demonstrate strong leadership across functional, interbranch and disciplinary teamsLead and develop a of team of IT Business Partners that will support this area ensuring standardization of service delivery model (engagement, communication, etc)Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role (MBA preferred) 9+ years of functional Finance experience in a large multi-national corporation9+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives  Experience leading or co-sponsoring a Finance Transformation project and/or Core Financial System replacementDemonstrated leadership skills and ability to influence peers and senior levels of managementDemonstrated analytical skills to gather information from disparate sources to identify trends/gaps and build solutions Demonstrated ability to work in a collaborative environment  Understand and integrate business strategies and trends in technology to deliver value Ability to focus on business value results, rather than solutions Demonstrate acumen in business and function disciplines Self-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working styles Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Manager, IT Quality Assurance, the Senior Analyst, IT Quality Assurance develops and delivers best in class, reliable and cost-effective quality assurance & quality control solutions for Air Canada’s technology systems and products.  KEY FUNCTIONS Collaborate with cross functional teams and communicate to our internal and external stakeholders the test progression, defect status reports and operational performanceEnsure creation and maintenance of test cases & scripts, test plans, test metrics, defect metrics and review of the design and efficacy of test cases and test scriptsConsolidate data to produce KPI metrics and dashboards to report against product quality, test progressions, risk analysis and release readinessAnalyze defects & release related incidents and customer feedback to identify trends and incorporate preventive actions and mitigations as requiredPerform sample testing of technology systems to verify compliance to customer requirementsEnsure software quality assurance for all phases of larger and more-complex development projectsIdentify gaps in testing and quality issues and create solutions to be incorporated into software and firmware architectureAnalyze technology trends to determine impact to the achievement of business goalsSupport the definition and maintenance of test methods, techniques and calculations for identifying ways to improve QA servicesProvide technical and operational inputs to Business Governance and Operational Management CommitteesResponsible for working within a sub-functional area to ensure synergistic collaboration and attain shared goalsResponsible for supporting the development of technical capabilities of the on/offshore teams specific to their sub-function Participate in Management and Operational Committees according to cadence, as requiredResponsible for handling moderate to high amount of complexity and drive decision making specific to processes and priorities for a functional areaResponsible for driving continuous improvement objectives for a functional areaLeading a team of onshore/offshore testersCross-functional interaction and communication with delivery stakeholders in addition to senior leadersQuality Control points, regulatory compliance to WCAG 2.0 and IT Internal ControlsHigh - cross-functional collaboration, large to complex projectsQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6+ years in QA as a tester / test lead / test managerStrong knowledge of SQL scripting and data validation techniquesAutomation exposure and experience with JMeter, detailed understanding of APIs, HTTP, XML, SOAP, EJB synchronous communication, JMS messages and JSONExpertise in QA tools and techniques, bug tracking systems, source control, test case design and automation, Agile & Waterfall methodologiesITIL v.3 or v.4 foundational level or higher is an assetExperience with Enterprise systems such as JIRA, Confluence; Azure; DevOpsStrong foundation in systems testing and software QA best practices, methodologies and techniques encompassing the full build, test, and deploy cycleExperience with test automation frameworks. Solutioning & improving quality frameworks. Airline domain knowledge is an assetISTQB foundational level or higherNote : If the selected candidate does not meet the required years of experience for the role, they may be considered for another opportunity that fits their profile and interests.ASSETSDemonstrate significant technical depth to balance tactical and strategic prioritiesAbility to quickly learn and become familiar with the software product being tested - ability to understand the business domain & customers’ needsMust be a team player, well organized and efficient with excellent judgment and decision-making skills.Solid writing and communication skills - ability to clearly articulate verbally Ability to work independently with minimal supervisionConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Manager, IT Quality Assurance, the Senior Analyst, IT Quality Assurance develops and delivers best in class, reliable and cost-effective quality assurance & quality control solutions for Air Canada’s technology systems and products.  KEY FUNCTIONS Collaborate with cross functional teams and communicate to our internal and external stakeholders the test progression, defect status reports and operational performanceEnsure creation and maintenance of test cases & scripts, test plans, test metrics, defect metrics and review of the design and efficacy of test cases and test scriptsConsolidate data to produce KPI metrics and dashboards to report against product quality, test progressions, risk analysis and release readinessAnalyze defects & release related incidents and customer feedback to identify trends and incorporate preventive actions and mitigations as requiredPerform sample testing of technology systems to verify compliance to customer requirementsEnsure software quality assurance for all phases of larger and more-complex development projectsIdentify gaps in testing and quality issues and create solutions to be incorporated into software and firmware architectureAnalyze technology trends to determine impact to the achievement of business goalsSupport the definition and maintenance of test methods, techniques and calculations for identifying ways to improve QA servicesProvide technical and operational inputs to Business Governance and Operational Management CommitteesResponsible for working within a sub-functional area to ensure synergistic collaboration and attain shared goalsResponsible for supporting the development of technical capabilities of the on/offshore teams specific to their sub-function Participate in Management and Operational Committees according to cadence, as requiredResponsible for handling moderate to high amount of complexity and drive decision making specific to processes and priorities for a functional areaResponsible for driving continuous improvement objectives for a functional areaLeading a team of onshore/offshore testersCross-functional interaction and communication with delivery stakeholders in addition to senior leadersQuality Control points, regulatory compliance to WCAG 2.0 and IT Internal ControlsHigh - cross-functional collaboration, large to complex projectsQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6+ years in QA as a tester / test lead / test managerStrong knowledge of SQL scripting and data validation techniquesAutomation exposure and experience with JMeter, detailed understanding of APIs, HTTP, XML, SOAP, EJB synchronous communication, JMS messages and JSONExpertise in QA tools and techniques, bug tracking systems, source control, test case design and automation, Agile & Waterfall methodologiesITIL v.3 or v.4 foundational level or higher is an assetExperience with Enterprise systems such as JIRA, Confluence; Azure; DevOpsStrong foundation in systems testing and software QA best practices, methodologies and techniques encompassing the full build, test, and deploy cycleExperience with test automation frameworks. Solutioning & improving quality frameworks. Airline domain knowledge is an assetISTQB foundational level or higherNote : If the selected candidate does not meet the required years of experience for the role, they may be considered for another opportunity that fits their profile and interests.ASSETSDemonstrate significant technical depth to balance tactical and strategic prioritiesAbility to quickly learn and become familiar with the software product being tested - ability to understand the business domain & customers’ needsMust be a team player, well organized and efficient with excellent judgment and decision-making skills.Solid writing and communication skills - ability to clearly articulate verbally Ability to work independently with minimal supervisionConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. This position can be based in Toronto or Montreal. The Specialist, Cybersecurity acts as a cyber security subject matter expert and provides guidance concerning the cyber security assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it.This position will be reporting to the Manager, Cybersecurity, Assurance Functional Accountabilities Leads the execution of assurance activities (ex. penetration tests, application security testing etc.).Review, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test).Validates the results of the assurance tests with the internal and external stakeholders. Manage cybersecurity defects/vulnerabilities from identification to remediation.Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy.Collaborates with different stakeholders (i.e. Advisory, Architecture, Project team) to ensure that business and technical requirements are properly identified.Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of assurance activities.Generate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policies.Identify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategy.Introduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time.Represent the organization and take an active participation on different IT business or security airline specific forums.Supporting the leadership team on strategic initiatives specific to the respective portfolio.Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cyber security and/or risk & compliance role.Extensive application security, SDLC and integration understanding.Current information security certification (CISSP, CISM or equivalent) is an asset.Strong knowledge and understanding of cyber security concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR.Exceptional analytical, organizational and communication skills.Self-motivated and independent worker.Possess investigative nature and be self-motivated.Results oriented with proactive and methodical approach to problem solving.Able to multi-task and work under pressure against tight deadlines and changing priorities.Must be a team player with ability to work closely with diverse groups and working styles.Ability to establish and maintain effective business relationships.Flexibility and willingness to work extended hours, when required.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. This position can be based in Toronto or Montreal. The Specialist, Cybersecurity acts as a cyber security subject matter expert and provides guidance concerning the cyber security assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it.This position will be reporting to the Manager, Cybersecurity, Assurance Functional Accountabilities Leads the execution of assurance activities (ex. penetration tests, application security testing etc.).Review, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test).Validates the results of the assurance tests with the internal and external stakeholders. Manage cybersecurity defects/vulnerabilities from identification to remediation.Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy.Collaborates with different stakeholders (i.e. Advisory, Architecture, Project team) to ensure that business and technical requirements are properly identified.Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of assurance activities.Generate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policies.Identify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategy.Introduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time.Represent the organization and take an active participation on different IT business or security airline specific forums.Supporting the leadership team on strategic initiatives specific to the respective portfolio.Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cyber security and/or risk & compliance role.Extensive application security, SDLC and integration understanding.Current information security certification (CISSP, CISM or equivalent) is an asset.Strong knowledge and understanding of cyber security concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR.Exceptional analytical, organizational and communication skills.Self-motivated and independent worker.Possess investigative nature and be self-motivated.Results oriented with proactive and methodical approach to problem solving.Able to multi-task and work under pressure against tight deadlines and changing priorities.Must be a team player with ability to work closely with diverse groups and working styles.Ability to establish and maintain effective business relationships.Flexibility and willingness to work extended hours, when required.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Saint-Eustache, Québec
      • Permanent
      The QA Lead, who will work within the company's QA team, will play an active role in the management of the QA's, conceive testing strategies and drive the team to implement them. Our client is a company located in Saint-Eustache (QC), with headquarters in the Bahamas and Florida in the USA. It's the fastest technology growing company in the US. This position will take place on site in Saint-Eustache with the QA team. Our client, an expert and largest distributor for more than 30 years of security systems, motion detectors, motion cameras and access controllers.With personalized service and innovative technology since 1989, the R/D team introduced in 2001 an extensive range of wireless systems, including their award-winning all-in-one console! In 2007, they proudly introduced advanced communication modules using GSM and IP, and in-field firmware upgradeable hardware.Are you striving to succeed in their family atmosphere team, and you wish to actively contribute to their continued growth? Then this position in a dynamic environment and in a growing international company is for you!AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:• A competitive salary and competitive advantages• Group insurance and REER program• 4 weeks of vacation from the first year of employment and flexible days during the year• Dynamic workplace and growing company in the US• Family working environment designed for their employees and free parking• Continuous professional development and possibility to grow and be part of different projectsResponsibilitiesYour main responsibilities: • Establish new and more efficient testing methods.• Coach, mentor, and lead team members from a technical perspective.• Report, diagnose, and validate defects/fixes.• Plan, develop, and execute both manual and automated tests.• Setup configuration of test environments.• Analyze and communicate statuses and results.• Write test documents (strategy, reports, etc.).• Implement automated testing.• Apply advanced knowledge and experience to the development of new methods, programs, and procedures.QualificationsThe main qualifications to have:• Minimum 4 years of Quality Assurance experience, working through all phases of product development life cycle.• A good knowledge of QA processes. Bonus points if you have minimum 2 years of Lead QA experience. • Ability to conceive testing strategies and drive the team to implement them. • High aptitudes in management and interpersonal skills.• Experience in products certifications requirements and processes.• Ability to define tests procedures, methods, and plans.• Bilingual or Expert English • Familiarity with alarm systems installations (asset) • Experience in automated testing methods and implementation (asset).• Bachelor’s degree in Electronics or Computer science (asset).SummaryYou want to know more? Let's discuss it!Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn at Kamelya Elif Aygun.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      The QA Lead, who will work within the company's QA team, will play an active role in the management of the QA's, conceive testing strategies and drive the team to implement them. Our client is a company located in Saint-Eustache (QC), with headquarters in the Bahamas and Florida in the USA. It's the fastest technology growing company in the US. This position will take place on site in Saint-Eustache with the QA team. Our client, an expert and largest distributor for more than 30 years of security systems, motion detectors, motion cameras and access controllers.With personalized service and innovative technology since 1989, the R/D team introduced in 2001 an extensive range of wireless systems, including their award-winning all-in-one console! In 2007, they proudly introduced advanced communication modules using GSM and IP, and in-field firmware upgradeable hardware.Are you striving to succeed in their family atmosphere team, and you wish to actively contribute to their continued growth? Then this position in a dynamic environment and in a growing international company is for you!AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:• A competitive salary and competitive advantages• Group insurance and REER program• 4 weeks of vacation from the first year of employment and flexible days during the year• Dynamic workplace and growing company in the US• Family working environment designed for their employees and free parking• Continuous professional development and possibility to grow and be part of different projectsResponsibilitiesYour main responsibilities: • Establish new and more efficient testing methods.• Coach, mentor, and lead team members from a technical perspective.• Report, diagnose, and validate defects/fixes.• Plan, develop, and execute both manual and automated tests.• Setup configuration of test environments.• Analyze and communicate statuses and results.• Write test documents (strategy, reports, etc.).• Implement automated testing.• Apply advanced knowledge and experience to the development of new methods, programs, and procedures.QualificationsThe main qualifications to have:• Minimum 4 years of Quality Assurance experience, working through all phases of product development life cycle.• A good knowledge of QA processes. Bonus points if you have minimum 2 years of Lead QA experience. • Ability to conceive testing strategies and drive the team to implement them. • High aptitudes in management and interpersonal skills.• Experience in products certifications requirements and processes.• Ability to define tests procedures, methods, and plans.• Bilingual or Expert English • Familiarity with alarm systems installations (asset) • Experience in automated testing methods and implementation (asset).• Bachelor’s degree in Electronics or Computer science (asset).SummaryYou want to know more? Let's discuss it!Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn at Kamelya Elif Aygun.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Vaudreuil-Dorion, Québec
      • Permanent
      This company, proud distributor of a wide range of rims and assemblies, is looking for a business analyst to join their team specializing in information systems. The analyst will be the main resource for the ERP currently in place (SAB by Design), he/she will have to meet user needs by analyzing functional requirements in addition to improving existing processes.Advantages- Dynamic and inclusive team (monthly corporate activities)- Good conditions upon hiring- Challenging industry and growing business- Hybrid mode (offices located in Vaudreuil)Responsibilities- Participate in process improvement- Propose critical recommendations- Develop solutions in collaboration with developers- Document, develop and review procedures- Configure in SAP by Design when needed- Support users - training if requiredQualifications- Have a good spirit of analysis and synthesis- Sense of organization- Communication skills- Experience on an ERP (ideally SAP by Design)- Experience in financial modules (asset)- Able to work in a fast paced environment- Bilingual or English speakingSummaryInterested in the role? Do not hesitate to send me your resume at elizabeth.hoang@randstad.ca and/or add me on LinkedIn (Elizabeth Hoang)!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      This company, proud distributor of a wide range of rims and assemblies, is looking for a business analyst to join their team specializing in information systems. The analyst will be the main resource for the ERP currently in place (SAB by Design), he/she will have to meet user needs by analyzing functional requirements in addition to improving existing processes.Advantages- Dynamic and inclusive team (monthly corporate activities)- Good conditions upon hiring- Challenging industry and growing business- Hybrid mode (offices located in Vaudreuil)Responsibilities- Participate in process improvement- Propose critical recommendations- Develop solutions in collaboration with developers- Document, develop and review procedures- Configure in SAP by Design when needed- Support users - training if requiredQualifications- Have a good spirit of analysis and synthesis- Sense of organization- Communication skills- Experience on an ERP (ideally SAP by Design)- Experience in financial modules (asset)- Able to work in a fast paced environment- Bilingual or English speakingSummaryInterested in the role? Do not hesitate to send me your resume at elizabeth.hoang@randstad.ca and/or add me on LinkedIn (Elizabeth Hoang)!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      Whenever you fly anywhere in the world, your pilot was most likely trained by our client. To continue to push this mission further, our client is actively working on its digital transformation with the Digital Accelerator and IT team to enhance the training experience and to ensure that pilots are the best they can be.Your MissionAs a DevOps specialist, your mission is to build and maintain our automation pipelines throughout IT and our Digital Accelerator division. These pipelines are used to deploy and maintain infrastructure and applications both on premises and in the cloud. While they already has a significant cloud footprint, your work will allow to go the next level and adopt the cloud very widely.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main Responsibilities•Collaborate with the architecture team, the application teams, and the infrastructure team on key automation projects.•Build automation pipelines for a variety of scenarios from simple application servers to complex multi-resource cloud deployments.•Build our next application hosting platform built around Kubernetes and containers.•Actively participate in our application modernization roadmap and initiatives by building the right infrastructure and supporting application teams in their journey•Measure and optimize the effectiveness of our automation pipelines•Build automation to support disaster recovery scenarios•Build automation for the cloud (AWS, Azure, GCP)•Participate and lead internal development best practices sharing•Leverage Azure DevOps to build this automation pipelineQualificationsYour QualificationsSoft skills•Excellent English and French written and verbal communication skills.•Be a continuous learner and a self starter•Work effectively in a fast-paced environment•Ability to effectively prioritize workTechnical skills•Bachelor's degree in Computer Science, Engineering, or related•Good knowledge of cloud infrastructure (AWS, Azure, Google, etc.)•Good knowledge of Kubernetes, Docker and the cloud native ecosystem•Good knowledge of scripting languages (Python, Bash, PowerShell, etc.)•Good knowledge of Linux and Windows system administration.•Good knowledge of infrastructure as code tools (Terraform, ARM templates, cloud formation, etc.)•Good knowledge of configuration management tools (Ansible, Puppet, Chef, etc.)•Good understanding of networking and web protocolsSummaryAs a DevOps specialist, your mission is to build and maintain our automation pipelines throughout IT and our Digital Accelerator division. These pipelines are used to deploy and maintain infrastructure and applications both on premises and in the cloud. While they already has a significant cloud footprint, your work will allow to go the next level and adopt the cloud very widely.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Whenever you fly anywhere in the world, your pilot was most likely trained by our client. To continue to push this mission further, our client is actively working on its digital transformation with the Digital Accelerator and IT team to enhance the training experience and to ensure that pilots are the best they can be.Your MissionAs a DevOps specialist, your mission is to build and maintain our automation pipelines throughout IT and our Digital Accelerator division. These pipelines are used to deploy and maintain infrastructure and applications both on premises and in the cloud. While they already has a significant cloud footprint, your work will allow to go the next level and adopt the cloud very widely.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main Responsibilities•Collaborate with the architecture team, the application teams, and the infrastructure team on key automation projects.•Build automation pipelines for a variety of scenarios from simple application servers to complex multi-resource cloud deployments.•Build our next application hosting platform built around Kubernetes and containers.•Actively participate in our application modernization roadmap and initiatives by building the right infrastructure and supporting application teams in their journey•Measure and optimize the effectiveness of our automation pipelines•Build automation to support disaster recovery scenarios•Build automation for the cloud (AWS, Azure, GCP)•Participate and lead internal development best practices sharing•Leverage Azure DevOps to build this automation pipelineQualificationsYour QualificationsSoft skills•Excellent English and French written and verbal communication skills.•Be a continuous learner and a self starter•Work effectively in a fast-paced environment•Ability to effectively prioritize workTechnical skills•Bachelor's degree in Computer Science, Engineering, or related•Good knowledge of cloud infrastructure (AWS, Azure, Google, etc.)•Good knowledge of Kubernetes, Docker and the cloud native ecosystem•Good knowledge of scripting languages (Python, Bash, PowerShell, etc.)•Good knowledge of Linux and Windows system administration.•Good knowledge of infrastructure as code tools (Terraform, ARM templates, cloud formation, etc.)•Good knowledge of configuration management tools (Ansible, Puppet, Chef, etc.)•Good understanding of networking and web protocolsSummaryAs a DevOps specialist, your mission is to build and maintain our automation pipelines throughout IT and our Digital Accelerator division. These pipelines are used to deploy and maintain infrastructure and applications both on premises and in the cloud. While they already has a significant cloud footprint, your work will allow to go the next level and adopt the cloud very widely.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      CAE is currently looking for a Senior Unity Developer to join our Montreal-based team. You will report to the Healthcare Software Manager and help the Unity community of developers grow and learn. You will bring a collaborative 3D software delivery approach to engage team members across the vision, strategy, design and development of quality products. Daily Unity development @ CAE Healthcare is about applying best industry practices to healthcare simulated training devices. Whether it’s creating a simulated 3D ultrasound system, animating surgical procedures or a 3D holographic patient, our product development teams are involved in making sure everything CAE delivers helps our customer train efficiently to enhance world’s safety.CAE offers an environment for everyone to be ready to innovate, create, design, embellish, advertise, share, propose, and deliver the best quality products in the industry of training and simulation. We are looking for a dedicated, organized and meticulous developer to be part of the solution to make that happen. We would like to count on you to share your weirdest, craziest and most fascinating ideas to make it better and achieve ultimate 3D experience for our customers. You like serious gaming, augmented reality, virtual reality, health, safety, teaching, or know everything about developing complex and highly technological products, this may be the position for you.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesKey Responsibilities•Collaborate with a multi-disciplinary team to create new training applications that will be used across multiple platforms.•Provide innovative technical solutions and high-quality software components for R&D and custom client projects.•Contribute new feature ideas and code to core 3D frameworks to ensure they are scalable, maintainable, and flexible.•Proactively engage with development team members to resolve challenging design and engineering issues.•Participate in planning and estimating for potential projects. •Help to define the new product architecture and our overall technology stack.•Improve product quality and performance of existing applications.QualificationsWho we are looking for•6+ years of experience with C# with a knowledge of standard data structures and design patterns•6+ years of experience in Unity.•Strong foundation of 3D visual rendering techniques.•Debugging / profiling / optimizing•Experience using a framework.•Autonomous and resourceful.•You are results and customer oriented.•Proven ability to meet or exceed the engineering objectives.•History of innovation and passion for solving ambiguous problems with a multi-disciplinary team•Led the delivery of features from concept to completion.•Source control is second nature.•Bilingualism (French / English).•A Bachelor’s degree or Master’s degree in Software Engineering, Computer Engineering or Computer Science.•5-10 years of professional experience.Assets you might have also•Experience with deploying WebGL content (native or Unity) in a cloud environment.•Experience with Android/iOS mobile development (native or Unity).•Experience with Virtual/Augmented Reality development.•Experience with real-time simulation.•Experience in network programming (socket base or REST) & protocols.•Extensive knowledge of C++.•Experience in CI/CD.•Understanding of gaming engines and gaming industry best practices.SummaryDuration: 12 months (renewable up to 2 years)Openings: 1If you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      CAE is currently looking for a Senior Unity Developer to join our Montreal-based team. You will report to the Healthcare Software Manager and help the Unity community of developers grow and learn. You will bring a collaborative 3D software delivery approach to engage team members across the vision, strategy, design and development of quality products. Daily Unity development @ CAE Healthcare is about applying best industry practices to healthcare simulated training devices. Whether it’s creating a simulated 3D ultrasound system, animating surgical procedures or a 3D holographic patient, our product development teams are involved in making sure everything CAE delivers helps our customer train efficiently to enhance world’s safety.CAE offers an environment for everyone to be ready to innovate, create, design, embellish, advertise, share, propose, and deliver the best quality products in the industry of training and simulation. We are looking for a dedicated, organized and meticulous developer to be part of the solution to make that happen. We would like to count on you to share your weirdest, craziest and most fascinating ideas to make it better and achieve ultimate 3D experience for our customers. You like serious gaming, augmented reality, virtual reality, health, safety, teaching, or know everything about developing complex and highly technological products, this may be the position for you.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesKey Responsibilities•Collaborate with a multi-disciplinary team to create new training applications that will be used across multiple platforms.•Provide innovative technical solutions and high-quality software components for R&D and custom client projects.•Contribute new feature ideas and code to core 3D frameworks to ensure they are scalable, maintainable, and flexible.•Proactively engage with development team members to resolve challenging design and engineering issues.•Participate in planning and estimating for potential projects. •Help to define the new product architecture and our overall technology stack.•Improve product quality and performance of existing applications.QualificationsWho we are looking for•6+ years of experience with C# with a knowledge of standard data structures and design patterns•6+ years of experience in Unity.•Strong foundation of 3D visual rendering techniques.•Debugging / profiling / optimizing•Experience using a framework.•Autonomous and resourceful.•You are results and customer oriented.•Proven ability to meet or exceed the engineering objectives.•History of innovation and passion for solving ambiguous problems with a multi-disciplinary team•Led the delivery of features from concept to completion.•Source control is second nature.•Bilingualism (French / English).•A Bachelor’s degree or Master’s degree in Software Engineering, Computer Engineering or Computer Science.•5-10 years of professional experience.Assets you might have also•Experience with deploying WebGL content (native or Unity) in a cloud environment.•Experience with Android/iOS mobile development (native or Unity).•Experience with Virtual/Augmented Reality development.•Experience with real-time simulation.•Experience in network programming (socket base or REST) & protocols.•Extensive knowledge of C++.•Experience in CI/CD.•Understanding of gaming engines and gaming industry best practices.SummaryDuration: 12 months (renewable up to 2 years)Openings: 1If you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      Engine ProgrammerDuration: 12 months (renewable)WHO ARE WE?If you’ve taken a plane to any destination in the world, chances are, your pilot was trained by our client. With its strong technology focus, the Immersive Environment team develops the virtual synthetic environment to elevate the training experience realism for pilots.YOUR MISSIONYou will be part of a creative and exciting team that will leverage the latest gaming technology to deliver astate-of-the-art visual system and introduce innovative capabilities into simulation products. As a gamedeveloper, you will bring your game industry experience to develop the next generation high-fidelity visualsystem and synthetic environment for flight simulators. The ideal candidate is passionate about working intechnology and games.In this role, you will• Design, architect and analyze solutions to deliver CAE’s visual system based on Unreal Engine• Solve common problems with planetary scale open world• Work with multiple teams to collaborate and solve complex technical challenges• Work closely with artists, animators, and content designers to design and develop the nextgeneration system• Optimize game engine performance for real time operation while maximizing high fidelity realismWhat we’re looking for• BS or MS Degree in Software Engineering, Computer Science, or equivalent experience• Welcome to new graduates• Excellent C++ skills, with a familiarity of scripting systems like Blueprint, Lua, Python, etc.• Experience in game programming or real-time visualization systems with special attention given tolow-level code and deep optimization• Experience designing an architecture for large open world terrain with Unreal Engine• Experience with networking and multiplayer programming• Good knowledge of the Unreal Engine code base• Understanding of modern game technology rendering and modelling principles• Understanding of Unreal Engine antialiasing and real-time performance programming techniques• Well-versed in software engineering principles• Experience in a cross-disciplinary development environment, with excellent cross-disciplinecommunication skillsAdvantagesHybrid (a percentage of time can be split between on-site and remote)o Financial Perks: Numerous corporate discountso Fun at work: social and community events all-year round!Join the engine that is changing our client, pointing towards the next horizon of growth through digital innovations to support our customers in their success.ResponsibilitiesIn this role, you will• Design, architect and analyze solutions to deliver CAE’s visual system based on Unreal Engine• Solve common problems with planetary scale open world• Work with multiple teams to collaborate and solve complex technical challenges• Work closely with artists, animators, and content designers to design and develop the nextgeneration system• Optimize game engine performance for real time operation while maximizing high fidelity realismQualificationsWhat we’re looking for• BS or MS Degree in Software Engineering, Computer Science, or equivalent experience• Welcome to new graduates• Excellent C++ skills, with a familiarity of scripting systems like Blueprint, Lua, Python, etc.• Experience in game programming or real-time visualization systems with special attention given tolow-level code and deep optimization• Experience designing an architecture for large open world terrain with Unreal Engine• Experience with networking and multiplayer programming• Good knowledge of the Unreal Engine code base• Understanding of modern game technology rendering and modelling principles• Understanding of Unreal Engine antialiasing and real-time performance programming techniques• Well-versed in software engineering principles• Experience in a cross-disciplinary development environment, with excellent cross-disciplinecommunication skillsSummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Engine ProgrammerDuration: 12 months (renewable)WHO ARE WE?If you’ve taken a plane to any destination in the world, chances are, your pilot was trained by our client. With its strong technology focus, the Immersive Environment team develops the virtual synthetic environment to elevate the training experience realism for pilots.YOUR MISSIONYou will be part of a creative and exciting team that will leverage the latest gaming technology to deliver astate-of-the-art visual system and introduce innovative capabilities into simulation products. As a gamedeveloper, you will bring your game industry experience to develop the next generation high-fidelity visualsystem and synthetic environment for flight simulators. The ideal candidate is passionate about working intechnology and games.In this role, you will• Design, architect and analyze solutions to deliver CAE’s visual system based on Unreal Engine• Solve common problems with planetary scale open world• Work with multiple teams to collaborate and solve complex technical challenges• Work closely with artists, animators, and content designers to design and develop the nextgeneration system• Optimize game engine performance for real time operation while maximizing high fidelity realismWhat we’re looking for• BS or MS Degree in Software Engineering, Computer Science, or equivalent experience• Welcome to new graduates• Excellent C++ skills, with a familiarity of scripting systems like Blueprint, Lua, Python, etc.• Experience in game programming or real-time visualization systems with special attention given tolow-level code and deep optimization• Experience designing an architecture for large open world terrain with Unreal Engine• Experience with networking and multiplayer programming• Good knowledge of the Unreal Engine code base• Understanding of modern game technology rendering and modelling principles• Understanding of Unreal Engine antialiasing and real-time performance programming techniques• Well-versed in software engineering principles• Experience in a cross-disciplinary development environment, with excellent cross-disciplinecommunication skillsAdvantagesHybrid (a percentage of time can be split between on-site and remote)o Financial Perks: Numerous corporate discountso Fun at work: social and community events all-year round!Join the engine that is changing our client, pointing towards the next horizon of growth through digital innovations to support our customers in their success.ResponsibilitiesIn this role, you will• Design, architect and analyze solutions to deliver CAE’s visual system based on Unreal Engine• Solve common problems with planetary scale open world• Work with multiple teams to collaborate and solve complex technical challenges• Work closely with artists, animators, and content designers to design and develop the nextgeneration system• Optimize game engine performance for real time operation while maximizing high fidelity realismQualificationsWhat we’re looking for• BS or MS Degree in Software Engineering, Computer Science, or equivalent experience• Welcome to new graduates• Excellent C++ skills, with a familiarity of scripting systems like Blueprint, Lua, Python, etc.• Experience in game programming or real-time visualization systems with special attention given tolow-level code and deep optimization• Experience designing an architecture for large open world terrain with Unreal Engine• Experience with networking and multiplayer programming• Good knowledge of the Unreal Engine code base• Understanding of modern game technology rendering and modelling principles• Understanding of Unreal Engine antialiasing and real-time performance programming techniques• Well-versed in software engineering principles• Experience in a cross-disciplinary development environment, with excellent cross-disciplinecommunication skillsSummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      Our client is currently looking for a Software Test-QA Specialist to join our Montreal-based team. You will report to the Healthcare Software Manager and help the QA team grow and learn. You will bring a collaborative quality assurance approach to engage team members across the vision, strategy, design and development of quality products. Daily quality assurance is about applying best industry practices to healthcare simulated training devices. Whether it’s validating simulated ultrasound system, surgical procedures or a 3D holographic patient, our quality team is involved in making sure everything, our client delivers helps our customer train efficiently to enhance world’s safety.Our client offers an environment for everyone to be ready to innovate, create, design, embellish, advertise, share, propose, and deliver the best quality products in the industry of training and simulation. We are looking for a dedicated, organized and meticulous software test specialist to be part of the solution to make that happen. We would like to count on you to share your weirdest, craziest and most fascinating ideas to make it better and achieve ultimate quality experience for our customers. You like serious gaming, health, safety, teaching, or know everything about testing complex and highly technological systems, this may be the position for you.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesKey Responsibilities•In conjunction with the Agile development/delivery teams, contribute to the preparation and execution of test plans and test scripts to validate new environments, upgrades and releases.•Demonstrate the business condition(s) under test and the expected results, and ensure test cases reflect product requirements.•Lead issue review process with adequate documentation and supporting reproduceable steps•Ensure high quality and accuracy is maintained.•Raise and monitor project and system related defects and ensure they are re-tested in a timely manner. Ensure defects are raised with appropriate detail and illustration of the issue, including steps to reproduce.•Provide work effort estimates to the team leadership.•Provide test reports on a regular agreed basis, which detail testing progress, issues and risks.•Inform and guide Product Owner decisions with regards to readiness of the releases.•Escalate within the project any key quality and testing issues and concerns.QualificationsWho we are looking for•Experience of using test tools both enterprise and open source•Experience in writing, executing and monitoring automated test with at least one of the frameworks such as Cypress, Playwright, Puppeteer, Selenium•Programming experience in JavaScript, Typescript, Python•Experience in using DevOps test plans or equivalent•Good interpersonal skills to communicate at all levels•Good knowledge of structured test methods and procedures•Proven experience of testing complex user interfaces•A commitment to quality and a thorough approach to work•Should be opinionated, especially about quality•Domain knowledge is not required, but having worked on a medical system is a plus•You love to learn and teach. You carry no ego and no sense of entitlement.•A confident French and English communicator (written and verbal) both internally and to customers.•Self motivated and ambitious with a desire to work smarter and efficiently.•Have ensured quality for at least one digital product before and understand why it failed/succeeded.•3+ years experience working within an application design Agile environment, or similar highly complex technological products requiring fast study; thinking and action.•Undergraduate degree in Computer or Software Engineering, Programming, or equivalent work experience.SummaryDuration: 12 months (renewable up to 2 years)Openings: 1If you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client is currently looking for a Software Test-QA Specialist to join our Montreal-based team. You will report to the Healthcare Software Manager and help the QA team grow and learn. You will bring a collaborative quality assurance approach to engage team members across the vision, strategy, design and development of quality products. Daily quality assurance is about applying best industry practices to healthcare simulated training devices. Whether it’s validating simulated ultrasound system, surgical procedures or a 3D holographic patient, our quality team is involved in making sure everything, our client delivers helps our customer train efficiently to enhance world’s safety.Our client offers an environment for everyone to be ready to innovate, create, design, embellish, advertise, share, propose, and deliver the best quality products in the industry of training and simulation. We are looking for a dedicated, organized and meticulous software test specialist to be part of the solution to make that happen. We would like to count on you to share your weirdest, craziest and most fascinating ideas to make it better and achieve ultimate quality experience for our customers. You like serious gaming, health, safety, teaching, or know everything about testing complex and highly technological systems, this may be the position for you.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesKey Responsibilities•In conjunction with the Agile development/delivery teams, contribute to the preparation and execution of test plans and test scripts to validate new environments, upgrades and releases.•Demonstrate the business condition(s) under test and the expected results, and ensure test cases reflect product requirements.•Lead issue review process with adequate documentation and supporting reproduceable steps•Ensure high quality and accuracy is maintained.•Raise and monitor project and system related defects and ensure they are re-tested in a timely manner. Ensure defects are raised with appropriate detail and illustration of the issue, including steps to reproduce.•Provide work effort estimates to the team leadership.•Provide test reports on a regular agreed basis, which detail testing progress, issues and risks.•Inform and guide Product Owner decisions with regards to readiness of the releases.•Escalate within the project any key quality and testing issues and concerns.QualificationsWho we are looking for•Experience of using test tools both enterprise and open source•Experience in writing, executing and monitoring automated test with at least one of the frameworks such as Cypress, Playwright, Puppeteer, Selenium•Programming experience in JavaScript, Typescript, Python•Experience in using DevOps test plans or equivalent•Good interpersonal skills to communicate at all levels•Good knowledge of structured test methods and procedures•Proven experience of testing complex user interfaces•A commitment to quality and a thorough approach to work•Should be opinionated, especially about quality•Domain knowledge is not required, but having worked on a medical system is a plus•You love to learn and teach. You carry no ego and no sense of entitlement.•A confident French and English communicator (written and verbal) both internally and to customers.•Self motivated and ambitious with a desire to work smarter and efficiently.•Have ensured quality for at least one digital product before and understand why it failed/succeeded.•3+ years experience working within an application design Agile environment, or similar highly complex technological products requiring fast study; thinking and action.•Undergraduate degree in Computer or Software Engineering, Programming, or equivalent work experience.SummaryDuration: 12 months (renewable up to 2 years)Openings: 1If you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      Software Specialist C++12 monthsHybrid roleBilinguism: English or FrenchPassionate about your field? Looking for a work environment where you can meet challenges, innovate, use state-of-the-art tools and collaborate with experts from various sectors? Want to join a world class company and industry leader and be proud to contribute to our projects and mission? Come join our team and share your passion with us!At CAE, our teams are committed to make sure the simulator always meets training and customer requirements. That’s why we need your expertise and passion to complete our team!AdvantagesHybrid roleWorldwide renown enterpriseHigh technologiesChance to travel around the worldResponsibilitiesBy joining our Software engineering tactical team, you will have the opportunity to directly participate in our mission. Are you ready to be involved in the following tasks?•Program software solutions to answer pilots’ and instructors’ requests generated while using the simulator.•Integrate and validate these solutions.•Deploy the updated software to our customers (remotely or sometimes directly in the field, at the customer’s location).QualificationsOur ideal candidate has: •A technical programming degree or an engineering degree or any relevant experiences.•1 to 3 years of relevant experience in software debugging.•An aircraft systems knowledge•A knowledge of C, C++ programming languages.•As an asset, knowledge of Agile methodology.•An excellent team work capacity.•A result driven approach•A willingness to learn•A great autonomy•An availability for travelingSummarySoftware Specialist C++Location: Montréal / RemoteDuration: 12months Bilingualism : A huge assetRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Software Specialist C++12 monthsHybrid roleBilinguism: English or FrenchPassionate about your field? Looking for a work environment where you can meet challenges, innovate, use state-of-the-art tools and collaborate with experts from various sectors? Want to join a world class company and industry leader and be proud to contribute to our projects and mission? Come join our team and share your passion with us!At CAE, our teams are committed to make sure the simulator always meets training and customer requirements. That’s why we need your expertise and passion to complete our team!AdvantagesHybrid roleWorldwide renown enterpriseHigh technologiesChance to travel around the worldResponsibilitiesBy joining our Software engineering tactical team, you will have the opportunity to directly participate in our mission. Are you ready to be involved in the following tasks?•Program software solutions to answer pilots’ and instructors’ requests generated while using the simulator.•Integrate and validate these solutions.•Deploy the updated software to our customers (remotely or sometimes directly in the field, at the customer’s location).QualificationsOur ideal candidate has: •A technical programming degree or an engineering degree or any relevant experiences.•1 to 3 years of relevant experience in software debugging.•An aircraft systems knowledge•A knowledge of C, C++ programming languages.•As an asset, knowledge of Agile methodology.•An excellent team work capacity.•A result driven approach•A willingness to learn•A great autonomy•An availability for travelingSummarySoftware Specialist C++Location: Montréal / RemoteDuration: 12months Bilingualism : A huge assetRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      The Quality Assurance Analyst Manager, reporting to the Director, Software Engineering, will play an active role in the management of the QA team of six QA analysts working remote in the world. You will be responsible for establishing the vision and direction for Quality Assurance, and for directing the day-to-day operations of the teams that perform testing of software. You will establish and communicate corporate objectives and vision, and be able to align the team around this vision in their day-to-day work. Our client is a global leader in recognition solutions headquartered in Montreal, Canada. With a century of experience, our client was the first company to produce many of its country's highest honors and has won several awards for its innovative HR technologies and solutions ! Their award-winning Career Experience Suite (CXS) platform spans the entire employee lifecycle, from recruiting and onboarding to recognition, investigations and manager support.Do you have experience leading the test and release efforts of high-availability, high-scalability, high-performance, complex distributed systems, andSoftware-as-a-Service (SaaS) applications ? Do you aspire to be an excellent leader, an excellent coach, and want to contribute to their continued success? Then this position in a dynamic environment and in a growing company is for you! AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:- Competitive salary and advantages- An complete group insurance and an RRSP program- Minimum of 4 weeks of vacation from the first year of employment and 5 flexible days per year- Modern work environment with a gym in the offices designed for their employees- 100% remote work ResponsibilitiesYour main responsibilities: - Lead, coach and manage multiple QA teams (right now there are 6 QA working remote) - Design, implement, and manage the overall strategy for the Quality Assurance team- Scope and manage the manual and automation effort with a focus on repeatable and efficient testing- Create, measure, and report out key metrics for the performance of the QA team- Leverage resources to ensure adequate test coverage and establish best practices- Lead the teams on the implementation of test strategies and set the team up for the future by bringing in progressive testing concepts- Lead the design and implementation of testing frameworks, test infrastructure and tools to perform full end-to-end testing of our software products- Own the QA defect processes and documentation and ensure that a standard process is being followed across the organization- Act as a player/coach and bring leadership and guidance to the quality team across all facets of manual and automated testing efforts- Collaborate with Development, Product Owners, and other stakeholders to deliver a high-quality products and processes- Understand business objectives and build alignment and buy-in across functional teams- Motivate all team members to deliver high quality projects within committed time and budget- Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities- Empower employees to take responsibility for their jobs and goals while delegating responsibility and expect accountability and regular feedbackQualificationsThe main skills to have:- At least 2 years of leadership experience in QA team management (preferably as a manager of QA or QA director)- 2+ years working knowledge building out automation frameworks within enterprise QA- 3+ years working knowledge of performance testing and benchmarking- Deep knowledge of automation best practices for building, maintaining and retiring test cases and frameworks- Proving experience transforming manual testing teams to high efficiency, automation centric software QA teams - Experience establishing a new test organization including, defining, training, enforcing and executing standards and compliance, root cause analysis and defect prevention techniques, testing tool standards and reports, and QA knowledge management and training- Experience in having systems-level perspective: ‘big picture’ view, holistic and multi-perspective thinking, knowledge integration, consideration for multilateral viewpoint, and user-centeredness- Having a great vision and imagination: storyboarding, extrapolation, visualization, cognitive flexibly: ability to transfer and models of solutions of one situation/field to another- Prior experience with Agile Scrum- Dynamic, motivator and collaborator- Bachelor's degree in software engineering - Bilingualism (English and French) or expert English SummaryYou want to know more? Let's discuss it!Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn at Kamelya Elif Aygun.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      The Quality Assurance Analyst Manager, reporting to the Director, Software Engineering, will play an active role in the management of the QA team of six QA analysts working remote in the world. You will be responsible for establishing the vision and direction for Quality Assurance, and for directing the day-to-day operations of the teams that perform testing of software. You will establish and communicate corporate objectives and vision, and be able to align the team around this vision in their day-to-day work. Our client is a global leader in recognition solutions headquartered in Montreal, Canada. With a century of experience, our client was the first company to produce many of its country's highest honors and has won several awards for its innovative HR technologies and solutions ! Their award-winning Career Experience Suite (CXS) platform spans the entire employee lifecycle, from recruiting and onboarding to recognition, investigations and manager support.Do you have experience leading the test and release efforts of high-availability, high-scalability, high-performance, complex distributed systems, andSoftware-as-a-Service (SaaS) applications ? Do you aspire to be an excellent leader, an excellent coach, and want to contribute to their continued success? Then this position in a dynamic environment and in a growing company is for you! AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:- Competitive salary and advantages- An complete group insurance and an RRSP program- Minimum of 4 weeks of vacation from the first year of employment and 5 flexible days per year- Modern work environment with a gym in the offices designed for their employees- 100% remote work ResponsibilitiesYour main responsibilities: - Lead, coach and manage multiple QA teams (right now there are 6 QA working remote) - Design, implement, and manage the overall strategy for the Quality Assurance team- Scope and manage the manual and automation effort with a focus on repeatable and efficient testing- Create, measure, and report out key metrics for the performance of the QA team- Leverage resources to ensure adequate test coverage and establish best practices- Lead the teams on the implementation of test strategies and set the team up for the future by bringing in progressive testing concepts- Lead the design and implementation of testing frameworks, test infrastructure and tools to perform full end-to-end testing of our software products- Own the QA defect processes and documentation and ensure that a standard process is being followed across the organization- Act as a player/coach and bring leadership and guidance to the quality team across all facets of manual and automated testing efforts- Collaborate with Development, Product Owners, and other stakeholders to deliver a high-quality products and processes- Understand business objectives and build alignment and buy-in across functional teams- Motivate all team members to deliver high quality projects within committed time and budget- Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities- Empower employees to take responsibility for their jobs and goals while delegating responsibility and expect accountability and regular feedbackQualificationsThe main skills to have:- At least 2 years of leadership experience in QA team management (preferably as a manager of QA or QA director)- 2+ years working knowledge building out automation frameworks within enterprise QA- 3+ years working knowledge of performance testing and benchmarking- Deep knowledge of automation best practices for building, maintaining and retiring test cases and frameworks- Proving experience transforming manual testing teams to high efficiency, automation centric software QA teams - Experience establishing a new test organization including, defining, training, enforcing and executing standards and compliance, root cause analysis and defect prevention techniques, testing tool standards and reports, and QA knowledge management and training- Experience in having systems-level perspective: ‘big picture’ view, holistic and multi-perspective thinking, knowledge integration, consideration for multilateral viewpoint, and user-centeredness- Having a great vision and imagination: storyboarding, extrapolation, visualization, cognitive flexibly: ability to transfer and models of solutions of one situation/field to another- Prior experience with Agile Scrum- Dynamic, motivator and collaborator- Bachelor's degree in software engineering - Bilingualism (English and French) or expert English SummaryYou want to know more? Let's discuss it!Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn at Kamelya Elif Aygun.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      The IT Infrastructure team requires a Project Manager to support new and upcoming internal projects.Key tasks:• Lead the delivery of IT infrastructure solutions from project initiation through to implementation• Develop the detailed project management plan and ensure that operational needs are integrated as part of the hand-off at completion• Provide regular reporting on progress, roadblocks and updated estimates to IT management and business stakeholders• Manage project timelines, budget, risks, assumptions and dependenciesAdvantagesHybrid (a percentage of time can be split between on-site and remote)o Financial Perks: Numerous corporate discountso Fun at work: social and community events all-year round!Join the engine that is changing our client, pointing towards the next horizon of growth through digital innovations to support our customers in their success.Responsibilities• Lead the delivery of IT infrastructure solutions from project initiation through to implementation• Develop the detailed project management plan and ensure that operational needs are integrated as part of the hand-off at completion• Provide regular reporting on progress, roadblocks and updated estimates to IT management and business stakeholders• Manage project timelines, budget, risks, assumptions and dependenciesQualificationsQualifications:• At least three years project management experience in an IT Infrastructure environment• Strong verbal, written skills (in both English and French)• Self-motivated with a tolerance to ambiguity and change• Assertive, holding the team to planned datesExperience with projects involving one or more of the following elements will be considered a strong asset:• Servers/Storage (IBM, Dell, Cisco), VMware• Windows OS upgrades• MS Exchange, MS management application (SCCM, SCOM etc.), MS M365 (Email, Teams, Sharepoint services)• Networking/Security Infrastructure with Cisco products (Wifi, Telephony, Firewalls & Switches)• Integration of business acquisitions• IT Security and Cybersecurity - e.g. NIST implementationsSummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      The IT Infrastructure team requires a Project Manager to support new and upcoming internal projects.Key tasks:• Lead the delivery of IT infrastructure solutions from project initiation through to implementation• Develop the detailed project management plan and ensure that operational needs are integrated as part of the hand-off at completion• Provide regular reporting on progress, roadblocks and updated estimates to IT management and business stakeholders• Manage project timelines, budget, risks, assumptions and dependenciesAdvantagesHybrid (a percentage of time can be split between on-site and remote)o Financial Perks: Numerous corporate discountso Fun at work: social and community events all-year round!Join the engine that is changing our client, pointing towards the next horizon of growth through digital innovations to support our customers in their success.Responsibilities• Lead the delivery of IT infrastructure solutions from project initiation through to implementation• Develop the detailed project management plan and ensure that operational needs are integrated as part of the hand-off at completion• Provide regular reporting on progress, roadblocks and updated estimates to IT management and business stakeholders• Manage project timelines, budget, risks, assumptions and dependenciesQualificationsQualifications:• At least three years project management experience in an IT Infrastructure environment• Strong verbal, written skills (in both English and French)• Self-motivated with a tolerance to ambiguity and change• Assertive, holding the team to planned datesExperience with projects involving one or more of the following elements will be considered a strong asset:• Servers/Storage (IBM, Dell, Cisco), VMware• Windows OS upgrades• MS Exchange, MS management application (SCCM, SCOM etc.), MS M365 (Email, Teams, Sharepoint services)• Networking/Security Infrastructure with Cisco products (Wifi, Telephony, Firewalls & Switches)• Integration of business acquisitions• IT Security and Cybersecurity - e.g. NIST implementationsSummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      As part of his duties, the Project Manager will be assigned to manage projects for the IT department. He will develop project management plans, establish goals and objectives and make sure to meet them.Your challenge:* Take charge of all aspects related to the entrusted projects: schedule, requirements, costs & scope* Manage the human and financial resources necessary to meet the project’s objective* Manage by influence the teams of the different departments involved in the project.* Report regularly to internal management on progress, issues and workarounds.AdvantagesHybrid (a percentage of time can be split between on-site and remote)o Financial Perks: Numerous corporate discountso Fun at work: social and community events all-year round!Join the engine that is changing our client, pointing towards the next horizon of growth through digital innovations to support our customers in their success.Responsibilities* Take charge of all aspects related to the entrusted projects: schedule, requirements, costs & scope* Manage the human and financial resources necessary to meet the project’s objective* Manage by influence the teams of the different departments involved in the project.* Report regularly to internal management on progress, issues and workarounds.QualificationsRequirements:* Experience in IT project management* Communication skills (excellent verbal and written communication).* Able to manage in an execution context containing frequent unforeseen events* Customer centric.* Creativity and innovation.* Work and manage others.* Success as a Natural Leader.* Responsible and autonomous.* Results oriented.SummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      As part of his duties, the Project Manager will be assigned to manage projects for the IT department. He will develop project management plans, establish goals and objectives and make sure to meet them.Your challenge:* Take charge of all aspects related to the entrusted projects: schedule, requirements, costs & scope* Manage the human and financial resources necessary to meet the project’s objective* Manage by influence the teams of the different departments involved in the project.* Report regularly to internal management on progress, issues and workarounds.AdvantagesHybrid (a percentage of time can be split between on-site and remote)o Financial Perks: Numerous corporate discountso Fun at work: social and community events all-year round!Join the engine that is changing our client, pointing towards the next horizon of growth through digital innovations to support our customers in their success.Responsibilities* Take charge of all aspects related to the entrusted projects: schedule, requirements, costs & scope* Manage the human and financial resources necessary to meet the project’s objective* Manage by influence the teams of the different departments involved in the project.* Report regularly to internal management on progress, issues and workarounds.QualificationsRequirements:* Experience in IT project management* Communication skills (excellent verbal and written communication).* Able to manage in an execution context containing frequent unforeseen events* Customer centric.* Creativity and innovation.* Work and manage others.* Success as a Natural Leader.* Responsible and autonomous.* Results oriented.SummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly by email at francois.belanger@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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