46 Contact Centre and Customer Care jobs found in Mercier, Québec

Would you like to work for an eco-friendly company in the plumbing industry?Are you dynamic, passionate about customer service, and technical support?Then this job is for you!We are looking for a bilingual customer service agent to work remotely providing technical support.Job Details:Salary: $20/hour + a quarterly incentive program allowing you to earn up to 10% of your gross earnings.Hours: Monday to Friday, between 11 AM and 8 PM (full-time, 40 hours/we

Job Title: Customer Service Representative (CSR) Location: Montreal, QC (Downtown) Status: Permanent, Full-timeSummary Description A leading company specializing in maritime transport to Newfoundland is looking for a Customer Service Representative (CSR) for its Montreal office. In this role, you will be at the heart of logistics operations, acting as the essential link between customers, terminals, and dispatch teams. This Customer Service Representative

Are you that rare talent who excels in B2B customer service, possesses strong administrative logic, and whose French-English bilingualism is impeccable? Our client, a corporate leader in Ville Saint-Laurent, is waiting for your stable profile! This is a permanent role (37.5 hours/week) where your skills will make a real difference for their important clientele.Location: Ville Saint-Laurent (100% on-site).Contract: Permanent.Schedule: 37.5 hours/week, Monda

Do you enjoy being in motion, juggling different responsibilities, and constantly learning? Are you a dynamic, enthusiastic person, ready to take on new challenges? If you're motivated by the idea of providing exceptional customer service and contributing to a company's success, this opportunity is perfect for you.Join a family-owned business, a leader in the design and manufacturing of high-end residential products, where friendliness and team spirit are

Are you a bilingual communicator who thrives in a high-energy environment? We are looking for Bilingual Customer Service Representatives to join a brand-new department within a premier national loyalty program. This role is 100% remote, offering you the chance to support customers across Canada from the comfort of your home.Salary: $20/hourTraining: 3 weeks (Monday–Friday, 9 AM – 5 PM EST).Shifts: Rotational shifts scheduled 2 weeks in advance.Hours of Ope

Our client, a leading family-owned business in the metal processing industry, is seeking an Inside Sales Representative to join their team in Lachine. In this role, there is no cold calling; instead, you will act as a true technical project manager, bridging the gap between specific customer needs and factory production.If you are looking for a stable environment, a people-centric culture, and a role where your analytical mind will be put to good use, this

Ready to propel your career within a Quebec-based company experiencing phenomenal growth? Our client, an international leader in luxury household appliances, is currently seeking four Customer Service Agents to join their teams in Montreal.If you have solid customer service experience, are bilingual, and thrive in a dynamic environment where your ideas matter, this position in Montreal is for you.AdvantagesCompetitive salary: Between $24 and $26/hr, depend

Become the Bilingual Scheduling and Dispatch Agent we're looking for in Montreal East or Pointe-Claire!Are you looking for a permanent role where your speed, rigor, and bilingualism are essential? Come thrive as an Assignment Agent within a recognized home care company. Whether you are based in Montreal (East) or Pointe-Claire (West Island), your role is vital: you manage the heart of our operations, the perfect matching between our caregivers and our elde

Our client, a private and innovative industrial wholesaler leader established since 1949 in the greater Montreal area, specializes in the sale and maintenance of high-quality industrial process equipment (valves, actuators, pipes, instrumentation, and more). This key Internal Sales support role requires a professional with an engineering background and excellent charisma. The successful candidate will provide high-level technical support to our established

Ready to propel your career within a Quebec-based company experiencing phenomenal growth? Our client, an international leader in luxury household appliances, is currently seeking four Customer Service Agents to join their teams in Montreal.If you have solid customer service experience, are bilingual, and thrive in a dynamic environment where your ideas matter, this position in Montreal is for you.AdvantagesCompetitive salary: Between $24 and $26/hr, depend

Do you have a first experience in customer service, are perfectly bilingual, and are drawn to the fast-paced world of logistics? If you are ready to bring your skills to a stimulating warehouse environment, we would love to speak with you!We are looking for a Logistics Customer Service Representative for a St-Bruno based company specializing in warehousing solutions. The successful candidate will be responsible for managing customer inquiries, coordinating

Strategic Role at the Heart of the Customer ExperienceJoin a key player in the food retail sector, committed to offering an impeccable online shopping experience. We are looking for a bilingual, results-oriented professional to fill a strategic role at the intersection of data analysis, operations, and customer service.Junior profiles and recent graduates with relevant experience are strongly encouraged to apply. This position offers a unique development o

We are currently seeking a Customer Service Agent to fill a permanent position in Montreal (Northeast). The company is a leader in the sale of household appliances and is looking for dynamic, bilingual candidates to join its team. If you have experience in after-sales service and are looking for a new challenge, this position might be for you. Location : Montreal NorthSalary : 21$/h Contract : Permanent Mode : Hybrid (4 days on site - 1 day remote) Schedul

We are looking for a dynamic and enthusiastic individual to fill the role of Customer Service Representative. This crucial role within the team requires excellent client interaction skills, providing an exceptional customer experience, and contributing to smooth daily operations. If you are a positive, proactive person with a keen sense of customer service, this opportunity is for you!Position: Customer Service RepresentativeStart Date: March 2026Term: 6-m

My client, a Montreal-based leader in high-end architectural lighting solutions, is seeking its future Customer Care Manager. As a strategic pivot within the organization, your mission will be to transform the customer experience and structure internal processes. If you are a resilient leader capable of thriving in a creative environment undergoing transformation, this Customer Care Management role is designed for you.Location: Montreal East, Hochelaga Con

Service Coordinator – Join a Leader in HVAC and Plumbing on the South Shore!Are you known for your ability to turn chaos into structure? Do you want to grow within a company where people come first and the atmosphere is like family? Our client, a major player in HVAC and plumbing, is looking for its future Service Coordinator for their head office located on the South Shore.In this pivotal role, you will be the Service Director’s right hand. Your mission w

Software Test Specialist Location: Brossard or Lévis, QC (Hybrid: 3 days office / 2 days remote)Job Type: Initial 3-month contract (High potential for extension or permanent hire)Status: Salaried Consultant – Not open to incorporated consultantsSalary: $120/hour max, depending on experience. 1️⃣ Why This Role? (EVP)Join a global leader in energy management and EV infrastructure innovation. This is more than a 3-month contract for a Software Test Specialist

Visionary leadership only reaches its full potential when supported by a world-class strategic force. At this prestigious West Island institution, you are far more than an assistant; you are the Guardian of Governance!Your mission is to serve as the foundational pillar for the Board of Directors, mastering the complexities of administration so our leaders can focus entirely on community growth.Why this role is different:- True Autonomy: As the Director’s "

Customer Service Representative – Saint-BrunoAre you known for your energy and your ability to provide an outstanding customer experience? Our client, a global leader in the flooring industry, is looking for a Customer Service Representative to join their team in Saint-Bruno. In this key role, you will be the link between customers, sales, and logistics to ensure a seamless order flow within a stimulating, bilingual environment.AdvantagesCompetitive salary

Become the Bilingual Scheduling and Dispatch Agent we're looking for in Montreal East or Pointe-Claire!Are you looking for a permanent role where your speed, rigor, and bilingualism are essential? Come thrive as an Assignment Agent within a recognized home care company. Whether you are based in Montreal (East) or Pointe-Claire (West Island), your role is vital: you manage the heart of our operations, the perfect matching between our caregivers and our elde

We are looking for a dynamic and enthusiastic individual to fill the role of Customer Service Representative. This crucial role within the team requires excellent client interaction skills, providing an exceptional customer experience, and contributing to smooth daily operations. If you are a positive, proactive person with a keen sense of customer service, this opportunity is for you!Position: Customer Service RepresentativeStart Date: March 16, 2026Term:

If you are a bilingual, dynamic professional with a passion for the food industry, this challenge is for you!Our client, a North American leader in food processing recognized for its iconic brands, is looking for customer service enthusiasts to join its Brossard team.As a B2B Customer Service Representative. We are looking for individuals for whom customer service is a true calling. This is a strategic role that goes far beyond simply taking calls: you wil

Our client, a leading company in full expansion within the consumer goods sector, is seeking a Customer Service Team Lead for its head office in Montreal. Following a meteoric rise from $5M to over $160M in revenue, the organization is looking to structure its department to support its international ambitions. If you are a leader recognized for your ability to transform processes and mobilize teams in a dynamic environment, this role in Montreal is for you

Our client, a renowned family-owned business established for over 40 years in the HVAC industry, is seeking a talented individual to join their Inside Sales team — Residential Sector in St-Bruno.In this pivotal role, you will act as the technical right hand for outside sales representatives and serve as the primary point of contact for a loyal contractor clientele. If you have foundational knowledge in heating and air conditioning and are looking for the s

Inside Sales Representative – Saint-LaurentDo you have solid technical experience in the industrial sector and are recognized for your impeccable bilingualism? Are you looking for an autonomous role in Saint-Laurent where your expertise will truly be put to use without micromanagement? Our client, a pan-Canadian leader in the distribution of mechanical components, is looking for an Inside Sales Representative for its Saint-Laurent team.As an Inside Sales R

If you are a bilingual, dynamic professional with a passion for the food industry, this challenge is for you!Our client, a North American leader in food processing recognized for its iconic brands, is looking for customer service enthusiasts to join its Brossard team.As a B2B Customer Service Representative. We are looking for individuals for whom customer service is a true calling. This is a strategic role that goes far beyond simply taking calls: you wil

Inside Sales Representative – Saint-Bruno-de-MontarvilleDo you have a great sense of humor, a comfort level with basic math, and a desire for the stability of a family-owned business established for 40 years?Our client, a leader in the distribution of metal products located in Saint-Bruno-de-Montarville, is seeking an Inside Sales Representative to join their close-knit team. In this role, you will be the bridge between client requests and the technical ex

We are looking for motivated professionals who are passionate about customer service, negotiation, and problem-solving for exciting opportunities within a dynamic team working in the aviation industry!This role requires strong customer service skills and the ability to efficiently manage high volumes.Salary: $22/hourAvailability: Monday to Friday, 9am-6pm, 40 hours per weekContract: 5 months contract, possibility of extensionTraining: Onsite initially, th

Strategic Role at the Heart of the Customer ExperienceJoin a key player in the food retail sector, committed to offering an impeccable online shopping experience. We are looking for a bilingual, results-oriented professional to fill a strategic role at the intersection of data analysis, operations, and customer service.Junior profiles and recent graduates with relevant experience are strongly encouraged to apply. This position offers a unique development o

Are you a bilingual professional looking for a rewarding Customer Service Representative role in the heart of the city? Join our dynamic team right in Downtown Montreal! This is an incredible opportunity for a Customer Service Representative to work in a fast-paced environment where your communication skills and empathy truly make a difference. We are looking for a dedicated Customer Service Representative who is passionate about helping others and wants t