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      • Saint-Laurent, Québec
      • Permanent
      • $18.50 per hour
      Randstad is hiring !!!! APPLY NOW !!!!We are looking for Bilingual Customer Service Representatives !( Call Centre Agents )***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from customers and provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca michael.vasquez@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,AliMicheal Sefika514-415-8529ali.abouzeid@randstad.ca 438-336-9539michael.vasquez@randstad.ca514. 982.1481 sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is hiring !!!! APPLY NOW !!!!We are looking for Bilingual Customer Service Representatives !( Call Centre Agents )***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from customers and provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca michael.vasquez@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,AliMicheal Sefika514-415-8529ali.abouzeid@randstad.ca 438-336-9539michael.vasquez@randstad.ca514. 982.1481 sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $20.51 per hour
      Are you sales driven? Are you looking for a great new opportunity? Stop right here, you've found it! As a Inside Sales Representative, you will answer calls from potential subscribers, caregivers, and healthcare professionals. You will educate them about our services and explain benefits and features to different situation. You will create a bond, explore needs, overcome objections and close the sale as needed and effectively. Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you sales driven? Are you looking for a great new opportunity? Stop right here, you've found it! As a Inside Sales Representative, you will answer calls from potential subscribers, caregivers, and healthcare professionals. You will educate them about our services and explain benefits and features to different situation. You will create a bond, explore needs, overcome objections and close the sale as needed and effectively. Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Customer Service Representative - 8 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $18.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday noon-8:00pm and Saturday from 9:00am-5:00pmFull time: 37.5 hours per week Contract: 8 moths possibility of extension Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Customer Service Representative - 8 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18.50 per hour
      JOB DESCRIPTIONRandstad is hiring !!!! APPLY NOW !!!!We are looking for Bilingual Customer Service Representatives!( Call Centre Agents )***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from customers and provide assistance when they are in an emergency condition in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hour5 Days 8 hours Weekly Schedule Schedule: Monday to Sunday from 3pm to 11pmPlace of work: Work in the comfort of your home Training: Remote Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home Training: Remote Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,514.791.2294 karen.leiton@randstad.ca514. 982.1481 sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONRandstad is hiring !!!! APPLY NOW !!!!We are looking for Bilingual Customer Service Representatives!( Call Centre Agents )***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from customers and provide assistance when they are in an emergency condition in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hour5 Days 8 hours Weekly Schedule Schedule: Monday to Sunday from 3pm to 11pmPlace of work: Work in the comfort of your home Training: Remote Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home Training: Remote Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,514.791.2294 karen.leiton@randstad.ca514. 982.1481 sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Monday to Friday 800am -8:00pm Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Friday 800am -8:00pm Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Data Quality Associate"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Monday to Friday 800am -8:00pm Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule: Friday 800am -8:00pm Are you interested in the position?- Send us your CV directly to karen.leiton@randstad.ca with the subject "Data Quality Associate"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18 - $19 per year
      We are looking for a customer service advisor who wishes to work face-to-face in Ville Saint-Laurent for a well-known company in the field of optics.Do you have face-to-face or telephone customer service experience, are bilingual and want a permanent job with many benefits?We have the job for you!Quebec leader in the field of vision and glasses, this eco-responsible company manufactures its glasses and lenses here in Montreal and is found in more than four provinces.The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.AdvantagesHere is what this position offers you:- Permanent position, full time- Experience in the field of optics- Be part of a small customer service team of 5 people- Friendly environment, where the call time is not calculated and the team is united- The salary is 17.50 to 19 $ / hrs depending on experience and a premium of 1.75 $ is applicable for evening hoursResponsibilitiesAs a customer service advisor, you will have to:- Answer incoming calls and emails from different customers- Follow up on the various orders, take care of transferring information to the parties concerned (departments, subcontractors, suppliers, branches)- Take care of after-sales service- Complete order reportsQualificationsThe skills sought:- Be bilingual (French / English)- Have experience in customer service over the phone and / or face to face- Having a strong interest in the field of optics and / or having experience in this sector of activity is an asset- Proficiency in Windows and MS Office, including Outlook and Excel.- Be comfortable working from the office face-to-face- Be available Monday to Friday from 1 p.m. to 9 p.m. and you must also be available 1 Saturday in 5SummaryPosition: customer service advisor in the field of opticsLocation: Ville Saint-LaurentSalary: $ 17.50 to $ 19 / hrs + evenig bonusHours: Monday to Friday from 1:00 p.m. to 9:00 p.m. and you must also be available 1 Saturday in 5The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.If this position interests you, please send us your up-to-date CV with the title `` advisor - optical field '' to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a customer service advisor who wishes to work face-to-face in Ville Saint-Laurent for a well-known company in the field of optics.Do you have face-to-face or telephone customer service experience, are bilingual and want a permanent job with many benefits?We have the job for you!Quebec leader in the field of vision and glasses, this eco-responsible company manufactures its glasses and lenses here in Montreal and is found in more than four provinces.The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.AdvantagesHere is what this position offers you:- Permanent position, full time- Experience in the field of optics- Be part of a small customer service team of 5 people- Friendly environment, where the call time is not calculated and the team is united- The salary is 17.50 to 19 $ / hrs depending on experience and a premium of 1.75 $ is applicable for evening hoursResponsibilitiesAs a customer service advisor, you will have to:- Answer incoming calls and emails from different customers- Follow up on the various orders, take care of transferring information to the parties concerned (departments, subcontractors, suppliers, branches)- Take care of after-sales service- Complete order reportsQualificationsThe skills sought:- Be bilingual (French / English)- Have experience in customer service over the phone and / or face to face- Having a strong interest in the field of optics and / or having experience in this sector of activity is an asset- Proficiency in Windows and MS Office, including Outlook and Excel.- Be comfortable working from the office face-to-face- Be available Monday to Friday from 1 p.m. to 9 p.m. and you must also be available 1 Saturday in 5SummaryPosition: customer service advisor in the field of opticsLocation: Ville Saint-LaurentSalary: $ 17.50 to $ 19 / hrs + evenig bonusHours: Monday to Friday from 1:00 p.m. to 9:00 p.m. and you must also be available 1 Saturday in 5The training lasts 4 to 6 weeks and is daytime, from 8 a.m. to 5 p.m.If this position interests you, please send us your up-to-date CV with the title `` advisor - optical field '' to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18.50 per hour
      Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Ali514-415-8529ali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Ali514-415-8529ali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Is the field of online commerce something that interests you?You love customer service and marketing is also part of your interests? We have an E-Commerce Agent position for you in a reputable Canadian company that manufactures high-end baby and children's clothing. Permanent position Location : Ville Saint-Laurent (parking lot) Salary: Between 40K and 45K depending on your experience Schedule : Monday to Friday, 37.5 hours Advantages-Permanent position-Full benefits package -Annual bonus-Salary between 40K and 45K depending on your experience-Parking-2 weeks of vacation + vacation between Christmas and New Year's Day-Continuous training - Summer scheduleResponsibilities-Provide excellent customer service -respond to inbound calls, emails, direct chats and social media management -Extract customer communications to increase engagement and sales-Follow up on complaints and comments received with various departments -Perform regular site merchandising optimizations and inventory analysis for all online sales channels Assist the project manager in various tasks related to e-commerce.Qualifications-Be available to work at the Ville Saint-Laurent branchBe interested in the field of high-end manufacturing of baby and child products and clothing-Bilingual, French and English spoken and written -3 to 5 years experience in customer service, call center-Experience in marketing or online business a strong asset SummaryDo you think this position is for you? Do you have experience in marketing or online business? Are you bilingual and can work in Ville Saint-Laurent? We look forward to meeting you, Send us your resume to amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Is the field of online commerce something that interests you?You love customer service and marketing is also part of your interests? We have an E-Commerce Agent position for you in a reputable Canadian company that manufactures high-end baby and children's clothing. Permanent position Location : Ville Saint-Laurent (parking lot) Salary: Between 40K and 45K depending on your experience Schedule : Monday to Friday, 37.5 hours Advantages-Permanent position-Full benefits package -Annual bonus-Salary between 40K and 45K depending on your experience-Parking-2 weeks of vacation + vacation between Christmas and New Year's Day-Continuous training - Summer scheduleResponsibilities-Provide excellent customer service -respond to inbound calls, emails, direct chats and social media management -Extract customer communications to increase engagement and sales-Follow up on complaints and comments received with various departments -Perform regular site merchandising optimizations and inventory analysis for all online sales channels Assist the project manager in various tasks related to e-commerce.Qualifications-Be available to work at the Ville Saint-Laurent branchBe interested in the field of high-end manufacturing of baby and child products and clothing-Bilingual, French and English spoken and written -3 to 5 years experience in customer service, call center-Experience in marketing or online business a strong asset SummaryDo you think this position is for you? Do you have experience in marketing or online business? Are you bilingual and can work in Ville Saint-Laurent? We look forward to meeting you, Send us your resume to amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $20.51 per hour
      We are looking for Bilingual Sales Representatives!!!***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from potential subscribers, caregivers, and healthcare professionals. You will inform them about our services and explain benefits and features to different situation.Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for Bilingual Sales Representatives!!!***FRENCH and ENGLISH Fluency Level (verbal and written)Join a big medical company !!! Your task will be to answer calls from potential subscribers, caregivers, and healthcare professionals. You will inform them about our services and explain benefits and features to different situation.Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, sefika.yelozbek@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      Randstad is hiring !!! Apply NowWe are looking for Customer Service Representatives who are fluent in both English and French, motivated to help people that have an emergency condition, and assess the needs of our subscribers in urgent or non-urgent situations.Salary: $ 17.50 / hour5 days / 8 Hours Weekly ScheduleShifts could be Monday to Sunday from 3pm - 11pmFull-time position: 37.5 h / weekPlace of work: Work in the comfort of your homeTraining: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next weekAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pmFull time position: 37.5 h / weekPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next weekAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, karen.leiton@randstad.caflorence.lefebvre@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,KarenJessica / SefikaFlorence514-982-1481Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is hiring !!! Apply NowWe are looking for Customer Service Representatives who are fluent in both English and French, motivated to help people that have an emergency condition, and assess the needs of our subscribers in urgent or non-urgent situations.Salary: $ 17.50 / hour5 days / 8 Hours Weekly ScheduleShifts could be Monday to Sunday from 3pm - 11pmFull-time position: 37.5 h / weekPlace of work: Work in the comfort of your homeTraining: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next weekAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pmFull time position: 37.5 h / weekPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next weekAre you interested in the position?- Send us your CV directly to sefika.yelozbek@randstad.ca, karen.leiton@randstad.caflorence.lefebvre@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,KarenJessica / SefikaFlorence514-982-1481Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $19.50 per hour
      Are you looking for a night shift while working from the comfort of your home? Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Paid training: $17.50$ - Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.caSefika.YelOzbek@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you, Florence and Sefika Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a night shift while working from the comfort of your home? Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Paid training: $17.50$ - Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 19.50 / hourYou must be available to work from Monday to Sunday from 11pm -7am Full time position: 37.5 h / week Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks. Start of employment: October 25th Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.caSefika.YelOzbek@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you, Florence and Sefika Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      Randstad is hiring !!! Apply Now We are looking for Customer Service Representatives who are fluent in both English and French, motivated to help people that have an emergency condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 17.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to : sefika.yelozbek@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Jessica / Sefika 514-982-1481Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is hiring !!! Apply Now We are looking for Customer Service Representatives who are fluent in both English and French, motivated to help people that have an emergency condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 17.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to : sefika.yelozbek@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Jessica / Sefika 514-982-1481Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Westmount, Québec
      • Permanent
      • $42,000 - $46,000 per year
      Have you recently reprioritized your new challenge and would you like to have a position that is 100% telecommuting, permanently? Have you always had a passion for travel? Do you excel in customer service and love helping people?We have the right position for you with a reputable company in the travel and tourism industry,Salary : 42K à 46K depending on experienceSchedule: Be available 24/7Work from home 100% (anywhere in Quebec and Ontario)All equipment providedAdvantagesBenefits for this 100% telecommuting position include:- Salary between 42K à 46K depending on experience- Equipment completely provided by the company- Great opportunity for advancement within the team- Continuous development and training- Company where diversity is emphasized- Full medical and dental benefits- Full time schedule with varied shifts between 40 hours/week (8 hour shifts + 1 hour lunch/ 9 hour day)lunch hour/ 9 hours per day)Responsibilities-Provide travel counselling support and make outbound calls as may be required.-Offer the best travel experience to our clients by offering alternatives to their travel plans -Collaborate with, and learn from, our experienced team of travel consultants to deliver anexceptional service experience Follow scripts, policies, and procedures to best service the customer-Contribute to business objectives and service levels through efficient customer interaction-Thoroughly and efficiently gather customer information, educate the customer where applicable tolimit future contacts- Handle any complaints and deal with them in a calm and professional manner while suggestingalternative solutions- Build and maintain rapport with customersQualifications- Be fully BILINGUAL (Fr/En)- Have 3 to 5 years of call center experience- Be comfortable with a high volume call center environment- Be available 24/7 for the schedule- Experience in the travel/tourism industry will be strongly considered- Software:Proficiency in AMADEUSKnowledge of native SABREMust have a valid TICO certification + OPC SummaryDo you have experience in the travel and tourism industry? You have experience in a call center and you believe that this position is for you?Send us your application directly by email to: maxime.hilaire@randstad.ca with the subject line ''travel agent'' or apply directly online:We look forward to meeting youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you recently reprioritized your new challenge and would you like to have a position that is 100% telecommuting, permanently? Have you always had a passion for travel? Do you excel in customer service and love helping people?We have the right position for you with a reputable company in the travel and tourism industry,Salary : 42K à 46K depending on experienceSchedule: Be available 24/7Work from home 100% (anywhere in Quebec and Ontario)All equipment providedAdvantagesBenefits for this 100% telecommuting position include:- Salary between 42K à 46K depending on experience- Equipment completely provided by the company- Great opportunity for advancement within the team- Continuous development and training- Company where diversity is emphasized- Full medical and dental benefits- Full time schedule with varied shifts between 40 hours/week (8 hour shifts + 1 hour lunch/ 9 hour day)lunch hour/ 9 hours per day)Responsibilities-Provide travel counselling support and make outbound calls as may be required.-Offer the best travel experience to our clients by offering alternatives to their travel plans -Collaborate with, and learn from, our experienced team of travel consultants to deliver anexceptional service experience Follow scripts, policies, and procedures to best service the customer-Contribute to business objectives and service levels through efficient customer interaction-Thoroughly and efficiently gather customer information, educate the customer where applicable tolimit future contacts- Handle any complaints and deal with them in a calm and professional manner while suggestingalternative solutions- Build and maintain rapport with customersQualifications- Be fully BILINGUAL (Fr/En)- Have 3 to 5 years of call center experience- Be comfortable with a high volume call center environment- Be available 24/7 for the schedule- Experience in the travel/tourism industry will be strongly considered- Software:Proficiency in AMADEUSKnowledge of native SABREMust have a valid TICO certification + OPC SummaryDo you have experience in the travel and tourism industry? You have experience in a call center and you believe that this position is for you?Send us your application directly by email to: maxime.hilaire@randstad.ca with the subject line ''travel agent'' or apply directly online:We look forward to meeting youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Westmount, Québec
      • Permanent
      • $17.45 - $19.50 per hour
      We are currently looking for highly motivated professionals travel agents to make seat reservation and provide the best customer service! You will join a growing, professional and forward-thinking team assisting our customers with their travel plans, including air tickets, hotel reservations, and their next dream vacation.Location: Work from homeSalary: $17.45 - 19.50 per hour based on experience + bonus based on performance Full-time: 37.5 hours Start date: August 16th, 2021Must be available Monday to Friday from 08h00am to 9h00pm and Saturday from 08h00am to 05h00pmAdvantagesWhy would you like to have this opportunity as a Bilingual Travel and Customer Service Advisor : • Paid extensive training• Work from home • Welcoming culture for new employees• Fast-paced, dynamic environment• Company acknowledges employee achievements• Target-based Monthly Rewards and/or Recognition• salary based on experience• preparation for the TICO and/or OPC certification ResponsibilitiesAs a Bilingual Travel and Customer Service Advisor, you are responsible for: • Manage member point redemptions and travel reservations while demonstrating exceptional customer service skills• Answering questions regarding bookings; purchased products and activities.• Processing travel arrangements with a combination of money and points.• Offer the best travel experience to clients by offering advice, recommendations for their destinations and additional travel components • Entering all the necessary notes into the customer’s file.• Following up with customers when necessary.• Handle any complaints and deal with them in a calm and professional manner while suggesting alternative solutions• Build and maintain rapport with customers by going the extra mile• Other tasks and projects if necessaryQualificationsTo be successful in this role as a Bilingual Travel and Customer Service Advisor, you must have the following skills and experience:• Fluent in professional and conversational English and French – spoken/written• Contact center experience an asset • minimum of one year of proven customer service • Working knowledge of PC/Windows environment, internet, mobile and tablet applications• Excellent active listening and communication skills with the ability to foster strong working relationships• Knowledge of GDS (Sabre, Amadeus, Appollo) an asset• TICO and/or OPC certification an asset SummaryLocation: Work from homeSalary: $17.45 per hour + bonus based on performance Full-time: 37.5 hours Start date: August 16th, 2021Must be available Monday to Friday from 08h00am to 9h00pm and Saturday from 08h00am to 05h00pmCan you imagine working for this company in the insurance industry? Apply directly here or write to us atkaren.leiton@randstad.caali.abouzeid@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for highly motivated professionals travel agents to make seat reservation and provide the best customer service! You will join a growing, professional and forward-thinking team assisting our customers with their travel plans, including air tickets, hotel reservations, and their next dream vacation.Location: Work from homeSalary: $17.45 - 19.50 per hour based on experience + bonus based on performance Full-time: 37.5 hours Start date: August 16th, 2021Must be available Monday to Friday from 08h00am to 9h00pm and Saturday from 08h00am to 05h00pmAdvantagesWhy would you like to have this opportunity as a Bilingual Travel and Customer Service Advisor : • Paid extensive training• Work from home • Welcoming culture for new employees• Fast-paced, dynamic environment• Company acknowledges employee achievements• Target-based Monthly Rewards and/or Recognition• salary based on experience• preparation for the TICO and/or OPC certification ResponsibilitiesAs a Bilingual Travel and Customer Service Advisor, you are responsible for: • Manage member point redemptions and travel reservations while demonstrating exceptional customer service skills• Answering questions regarding bookings; purchased products and activities.• Processing travel arrangements with a combination of money and points.• Offer the best travel experience to clients by offering advice, recommendations for their destinations and additional travel components • Entering all the necessary notes into the customer’s file.• Following up with customers when necessary.• Handle any complaints and deal with them in a calm and professional manner while suggesting alternative solutions• Build and maintain rapport with customers by going the extra mile• Other tasks and projects if necessaryQualificationsTo be successful in this role as a Bilingual Travel and Customer Service Advisor, you must have the following skills and experience:• Fluent in professional and conversational English and French – spoken/written• Contact center experience an asset • minimum of one year of proven customer service • Working knowledge of PC/Windows environment, internet, mobile and tablet applications• Excellent active listening and communication skills with the ability to foster strong working relationships• Knowledge of GDS (Sabre, Amadeus, Appollo) an asset• TICO and/or OPC certification an asset SummaryLocation: Work from homeSalary: $17.45 per hour + bonus based on performance Full-time: 37.5 hours Start date: August 16th, 2021Must be available Monday to Friday from 08h00am to 9h00pm and Saturday from 08h00am to 05h00pmCan you imagine working for this company in the insurance industry? Apply directly here or write to us atkaren.leiton@randstad.caali.abouzeid@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Westmount, Québec
      • Permanent
      • $38,000 - $42,000 per year
      Have you recently reprioritized your new challenge and would you like to have a position that is 100% telecommuting, permanently? Have you always had a passion for travel? Do you excel in customer service and love helping people? We have the right position for you with a reputable company in the travel and tourism industry, As a Ticketing Agent in the Travel Services Department, you will be responsible for assisting customers with their online airline reservations. As a Call Center Agent for the Airline Ticketing Department, your role will consist of the following Salary : 38K to 42K depending on experienceSchedule: Be available 24/7Work from home 100% (anywhere in Quebec and Ontario) All equipment provided AdvantagesBenefits for this 100% telecommuting position include: - Salary between 38K and 42K depending on experience- Equipment completely provided by the company - Great opportunity for advancement within the team - Continuous development and training - Company where diversity is emphasized - Full medical and dental benefits- Full time schedule with varied shifts between 40 hours/week (8 hour shifts + 1 hour lunch/ 9 hour day)lunch hour/ 9 hours per day)ResponsibilitiesThe responsibilities of the Bilingual Ticketing Agent position include: - Process requests for airline ticket exchanges and refunds - Follow agreements and policies to meet customer needs - Answer incoming calls from customers and advise them - Support the team and assist team members as needed Qualifications- Be fully BILINGUAL (Fr/En) - Have 2+ years of call center experience - Be comfortable with a high volume call center environment - Be available 24/7 for the schedule - Experience in the travel/tourism industry will be strongly considered - Software: Proficiency in AMADEUSKnowledge of native SABREMust have a valid TICO certification + OPC SummaryDo you have experience in the travel and tourism industry? You have experience in a call center and you believe that this position is for you? Send us your application directly by email to: maxime.hilaire@randstad.ca with the subject line ''travel ticketing agent'' or apply directly online: We look forward to meeting youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you recently reprioritized your new challenge and would you like to have a position that is 100% telecommuting, permanently? Have you always had a passion for travel? Do you excel in customer service and love helping people? We have the right position for you with a reputable company in the travel and tourism industry, As a Ticketing Agent in the Travel Services Department, you will be responsible for assisting customers with their online airline reservations. As a Call Center Agent for the Airline Ticketing Department, your role will consist of the following Salary : 38K to 42K depending on experienceSchedule: Be available 24/7Work from home 100% (anywhere in Quebec and Ontario) All equipment provided AdvantagesBenefits for this 100% telecommuting position include: - Salary between 38K and 42K depending on experience- Equipment completely provided by the company - Great opportunity for advancement within the team - Continuous development and training - Company where diversity is emphasized - Full medical and dental benefits- Full time schedule with varied shifts between 40 hours/week (8 hour shifts + 1 hour lunch/ 9 hour day)lunch hour/ 9 hours per day)ResponsibilitiesThe responsibilities of the Bilingual Ticketing Agent position include: - Process requests for airline ticket exchanges and refunds - Follow agreements and policies to meet customer needs - Answer incoming calls from customers and advise them - Support the team and assist team members as needed Qualifications- Be fully BILINGUAL (Fr/En) - Have 2+ years of call center experience - Be comfortable with a high volume call center environment - Be available 24/7 for the schedule - Experience in the travel/tourism industry will be strongly considered - Software: Proficiency in AMADEUSKnowledge of native SABREMust have a valid TICO certification + OPC SummaryDo you have experience in the travel and tourism industry? You have experience in a call center and you believe that this position is for you? Send us your application directly by email to: maxime.hilaire@randstad.ca with the subject line ''travel ticketing agent'' or apply directly online: We look forward to meeting youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Westmount, Québec
      • Permanent
      • $48,000 - $55,000 per year
      Are you recognized for having Strong planning, organizational, time management and analytical skills? Do you have experience as a workforce manager, and in planning attendance schedules, managing the call volumes while ensuring the quality of daily operations in a call centre? If this is the case, contact us immediately, we have a fantastic opportunity for you! Location: Work from homeSalary: $48,000 - $55,000 per annum, depending on experience. Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Workforce Manager - Real Time Analyst AdvantagesWhy would you like to have this opportunity as a Bilingual Workforce Management - Real Time Analyst for a Call Center :- Work from home- Welcoming culture for new employees- Fast-paced, dynamic environment- Company acknowledges employee achievements- Salary based on experience- Target-based Monthly Rewards and/or Recognition ResponsibilitiesAs a Bilingual Workforce Manager- Real Time Analyst for a Call Center you will be responsible for:- Coordinates staffing allocation and availability of call center staff in order to achieve service level objectives; this while:- Managing the call volume, the daily attendance and programming the break schedules for staff members - Working closely with the operations team to analyze and help improve their delivery processes- Generating ideas for the planning and improvement of processes and services- Prepare daily, bi-weekly and monthly internal reports.- Log daily exception requests, updates schedules and ad hoc requests.- Use trends and reports to forecast requirements QualificationsTo be successful in this role as a Bilingual Workforce Manager- Real Time Analyst for a Call Center, you must have the following skills and experience:- Be familiar with the management of call centres and all work related to schedule management- Strong planning, organizational, time management and analytical skills – Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail– Ability to communicate call center data/forecasts to all levels of employees in an understandable fashion– Ability to work independently with minimal supervision.– Results driven, with creative approach to idea generation and conflict resolution/problem-solving- Minimum of three (3) years of workforce management experience in a multi-channel call center environment- Experience utilizing Automatic Call Distribution (ACD) technology and experience with forecasting / scheduling software - Experience with the Calibrio or Genesis system would be an asset. SummaryLocation: Work from homeSalary: $48,000 - $55,000 per year upon experience Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Bilingual Workforce Manager- Real Time Analyst for a Call Center Can you imagine working for this company, as a Bilingual Workforce Manager- Real Time Analyst ? Apply directly here or write to us atkaren.leiton@randstad.caali.abouzeid@randstad.caflorence.lefebvre@randstad.ca florence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you recognized for having Strong planning, organizational, time management and analytical skills? Do you have experience as a workforce manager, and in planning attendance schedules, managing the call volumes while ensuring the quality of daily operations in a call centre? If this is the case, contact us immediately, we have a fantastic opportunity for you! Location: Work from homeSalary: $48,000 - $55,000 per annum, depending on experience. Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Workforce Manager - Real Time Analyst AdvantagesWhy would you like to have this opportunity as a Bilingual Workforce Management - Real Time Analyst for a Call Center :- Work from home- Welcoming culture for new employees- Fast-paced, dynamic environment- Company acknowledges employee achievements- Salary based on experience- Target-based Monthly Rewards and/or Recognition ResponsibilitiesAs a Bilingual Workforce Manager- Real Time Analyst for a Call Center you will be responsible for:- Coordinates staffing allocation and availability of call center staff in order to achieve service level objectives; this while:- Managing the call volume, the daily attendance and programming the break schedules for staff members - Working closely with the operations team to analyze and help improve their delivery processes- Generating ideas for the planning and improvement of processes and services- Prepare daily, bi-weekly and monthly internal reports.- Log daily exception requests, updates schedules and ad hoc requests.- Use trends and reports to forecast requirements QualificationsTo be successful in this role as a Bilingual Workforce Manager- Real Time Analyst for a Call Center, you must have the following skills and experience:- Be familiar with the management of call centres and all work related to schedule management- Strong planning, organizational, time management and analytical skills – Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail– Ability to communicate call center data/forecasts to all levels of employees in an understandable fashion– Ability to work independently with minimal supervision.– Results driven, with creative approach to idea generation and conflict resolution/problem-solving- Minimum of three (3) years of workforce management experience in a multi-channel call center environment- Experience utilizing Automatic Call Distribution (ACD) technology and experience with forecasting / scheduling software - Experience with the Calibrio or Genesis system would be an asset. SummaryLocation: Work from homeSalary: $48,000 - $55,000 per year upon experience Full-time: 37.5 hours per week + possibility to do overtime Schedule you must be available: Monday to Saturday from 9am to 9pm Start date: as soon as possible Bilingual Workforce Manager- Real Time Analyst for a Call Center Can you imagine working for this company, as a Bilingual Workforce Manager- Real Time Analyst ? Apply directly here or write to us atkaren.leiton@randstad.caali.abouzeid@randstad.caflorence.lefebvre@randstad.ca florence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of training and human resources?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of competency and leadership measurement, is looking to hire an administrative assistant-customer service for their downtown Montreal office.Advantages- 37, 5 h ;- 3 weeks off;- Insurance;- Telecommuting or face to face ;- Stable and human team;- Competitive salary scale according to experience; - Organization of 5@7, Team Building events, etc.Responsibilities◼ Gather information for assessment activities from clients;◼ Arrange appointments between counselors and clients;◼ Communicate with candidates to arrange assessment activities and schedule appointments;◼ Update client information in the customer relationship management (CRM) system;◼ Open warrants and follow up with accounting;◼ Coordinate counsellor schedules and activities;◼ Ensure customer satisfaction;◼ Participate in improving internal procedures and our services to clients;◼ Support the team with various administrative tasks related to day-to-day operations;Qualifications◼ Significant experience in agenda coordination and customer service;◼ Thoroughness, problem-solving skills, collaborative spirit, multitasking and professionalism;◼ Excellent priority management, organizational skills, ability to manage multiple files simultaneously and under pressure;◼ Known for good communication skills and customer service skills;◼ Excellent command of French (spelling, grammar, syntax, etc.);◼ Bilingualism (French and English );◼ Good knowledge of the Office suite (Word, Excel, and Outlook) and comfort with computers;◼ Training in administration (office automation, secretarial, etc.) or in another relevant field (an asset).SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of training and human resources?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of competency and leadership measurement, is looking to hire an administrative assistant-customer service for their downtown Montreal office.Advantages- 37, 5 h ;- 3 weeks off;- Insurance;- Telecommuting or face to face ;- Stable and human team;- Competitive salary scale according to experience; - Organization of 5@7, Team Building events, etc.Responsibilities◼ Gather information for assessment activities from clients;◼ Arrange appointments between counselors and clients;◼ Communicate with candidates to arrange assessment activities and schedule appointments;◼ Update client information in the customer relationship management (CRM) system;◼ Open warrants and follow up with accounting;◼ Coordinate counsellor schedules and activities;◼ Ensure customer satisfaction;◼ Participate in improving internal procedures and our services to clients;◼ Support the team with various administrative tasks related to day-to-day operations;Qualifications◼ Significant experience in agenda coordination and customer service;◼ Thoroughness, problem-solving skills, collaborative spirit, multitasking and professionalism;◼ Excellent priority management, organizational skills, ability to manage multiple files simultaneously and under pressure;◼ Known for good communication skills and customer service skills;◼ Excellent command of French (spelling, grammar, syntax, etc.);◼ Bilingualism (French and English );◼ Good knowledge of the Office suite (Word, Excel, and Outlook) and comfort with computers;◼ Training in administration (office automation, secretarial, etc.) or in another relevant field (an asset).SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $20 - $26 per year
      Would you like to work for a reputable firm in the insurance industry? Are you fully bilingual and love customer service? Are you an ace at customer relations and not afraid of sales? We are looking for someone just like you for a telemarketing customer service representative position; Permanent position Make outbound callsVery competitive salary; base $20 per hour + bonus ranging from $4 to $8 per hour more Weekday schedule with Friday off AdvantagesHere are the benefits you could receive for this position that is currently being done from home:- Large, recognized company in the insurance industry- Telecommuting during the Covid period- Permanent position- Great opportunity to integrate solid knowledge in the insurance field and in sales - Location downtown (Metro Cremazie) (after Covid)- Base salary starting at $20 per hour and possibility of $4 to $8 per hour more with bonuses - 35 hours per week position- Work in a dynamic environment and where co-worker relations are strong (after Covid)- A weekday schedule (Monday to Thursday) 33 hours per week Responsibilities- To promote insurance products to members of professional associations andprofessional corporations;- Soliciting members by telephone to set up appointments with our representativesrepresentatives;- Analyze the client files that are assigned to you;Analyze the client files assigned to you; Perform data entry of client files and code the calls in the system.QualificationsDo you have the skills required for this bilingual customer service position?- Experience in a customer service call center (cold call) - Comfortable with sales and prospecting - Good computer skills (MS Windows, Excel, Word and Outlook)- Customer service skills in the financial services field would be an asset;- BILINGUALISM: excellent communication skills in French and English, both oral and written- Ability to work a flexible schedule (shifts) between 8:00 a.m. and 8:00 p.m. weekdays.- To promote insurance products to members of professional associations andSummaryCan you imagine working for this company in the insurance industry? Apply directly here or email me at amelie.laprise@randstad.ca with the subject line; bilingual telemarketing agent Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Would you like to work for a reputable firm in the insurance industry? Are you fully bilingual and love customer service? Are you an ace at customer relations and not afraid of sales? We are looking for someone just like you for a telemarketing customer service representative position; Permanent position Make outbound callsVery competitive salary; base $20 per hour + bonus ranging from $4 to $8 per hour more Weekday schedule with Friday off AdvantagesHere are the benefits you could receive for this position that is currently being done from home:- Large, recognized company in the insurance industry- Telecommuting during the Covid period- Permanent position- Great opportunity to integrate solid knowledge in the insurance field and in sales - Location downtown (Metro Cremazie) (after Covid)- Base salary starting at $20 per hour and possibility of $4 to $8 per hour more with bonuses - 35 hours per week position- Work in a dynamic environment and where co-worker relations are strong (after Covid)- A weekday schedule (Monday to Thursday) 33 hours per week Responsibilities- To promote insurance products to members of professional associations andprofessional corporations;- Soliciting members by telephone to set up appointments with our representativesrepresentatives;- Analyze the client files that are assigned to you;Analyze the client files assigned to you; Perform data entry of client files and code the calls in the system.QualificationsDo you have the skills required for this bilingual customer service position?- Experience in a customer service call center (cold call) - Comfortable with sales and prospecting - Good computer skills (MS Windows, Excel, Word and Outlook)- Customer service skills in the financial services field would be an asset;- BILINGUALISM: excellent communication skills in French and English, both oral and written- Ability to work a flexible schedule (shifts) between 8:00 a.m. and 8:00 p.m. weekdays.- To promote insurance products to members of professional associations andSummaryCan you imagine working for this company in the insurance industry? Apply directly here or email me at amelie.laprise@randstad.ca with the subject line; bilingual telemarketing agent Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance and financial industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding banking products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in finance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance and financial services company- Work from home- $18.50/hour- 6-month contract- Potential for extension/perm hire- Rotating shifts: Mon -Fri 7am to 11pm ET, Sat and Sun 8am-8pm ET, open 365 days per year- Start date: November 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for:• Providing high-quality service to customers via telephone.• Taking orders and following up on services on financial/banking products• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at home- Previous banking or financial services experience is an assetSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance and financial industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding banking products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in finance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance and financial services company- Work from home- $18.50/hour- 6-month contract- Potential for extension/perm hire- Rotating shifts: Mon -Fri 7am to 11pm ET, Sat and Sun 8am-8pm ET, open 365 days per year- Start date: November 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for:• Providing high-quality service to customers via telephone.• Taking orders and following up on services on financial/banking products• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at home- Previous banking or financial services experience is an assetSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry !Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 8th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts November 8th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of November 8th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits!Here's how you can apply:- Email your CV to Tina @ tina.aramouni@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry !Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 8th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts November 8th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of November 8th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits!Here's how you can apply:- Email your CV to Tina @ tina.aramouni@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      • $21.00 per hour
      Are you passionate about customer service and finance? Are you looking for a job that will allow you to grow and expand your knowledge? We have the job for you!We are currently looking for a bilingual financial advisor to join our growing team. Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months AdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Update clients’ accounts - Verify if there’s any missing information on their account and talk to the Advisor in that case- Answering calls and emails- Do account transactions- Use of JIRA (tracking system)- Resolve issues quickly and efficientlyQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Financial Services Representative Do you think you can bring your experience and nice personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and finance? Are you looking for a job that will allow you to grow and expand your knowledge? We have the job for you!We are currently looking for a bilingual financial advisor to join our growing team. Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months AdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Update clients’ accounts - Verify if there’s any missing information on their account and talk to the Advisor in that case- Answering calls and emails- Do account transactions- Use of JIRA (tracking system)- Resolve issues quickly and efficientlyQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Financial Services Representative Do you think you can bring your experience and nice personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
        Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve different design projects for the Containerboard Packaging Group. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and English, Information additionnelle Contractual position for a period of 12 months #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
        Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve different design projects for the Containerboard Packaging Group. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and English, Information additionnelle Contractual position for a period of 12 months #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 1, 2021 Hours of Operation:Monday - Friday 8 AM - 8 PM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial and insurance industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Insurance"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$20 per hour November 1, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 1, 2021 Hours of Operation:Monday - Friday 8 AM - 8 PM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial and insurance industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Insurance"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$20 per hour November 1, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Why work at Cascades Work-life balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with significant employer participation;Personal computer equipment purchase program;Many other Cascades advantages!Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and EnglishInformation aditionnelle Poste de 40 heures par semaine #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Why work at Cascades Work-life balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with significant employer participation;Personal computer equipment purchase program;Many other Cascades advantages!Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and EnglishInformation aditionnelle Poste de 40 heures par semaine #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
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