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      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 3, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 3, 2021 Hours of Operation:Monday - Sunday 9 AM - 12 AM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- $1000 sign-on bonus - full work from home equipment provided- full time - permanent - Chance to work in the financial and insurance industry- Opportunity to gain call centre experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Financial industry"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17 per hour November 3, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 3, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 3, 2021 Hours of Operation:Monday - Sunday 9 AM - 12 AM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- $1000 sign-on bonus - full work from home equipment provided- full time - permanent - Chance to work in the financial and insurance industry- Opportunity to gain call centre experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Financial industry"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17 per hour November 3, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      • $20.00 per hour
      Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $20.00 per hour
      Are you interested in the retail and fashion industry? Do you have customer service experience over the phone and in-person? You are recognized to have a good dynamism and want to collaborate to help a luxury brand to offer the best services?We are currently looking for 2 bilingual (English/French) customer service agents with experience in customer service over the phone or in-person for a great company working in the luxury business.Position: Customer Service AgentSalary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: In two weeks#workfromhome #remotejob #fashion #hiringnow #bilingual #customerservice #retail #randstad #montrealjobs Advantages- Ability to gain permanence after 5 months - pleasant environment especially for fashion lovers- Work from home - advantageous salaryResponsibilitiesSome of what you’ll do:- Manage calls, emails and chats in a timely, friendly and effective manner- Identify and assess customers’ needs to reach solutions and achieve satisfaction- Keep records of communication with customers and records of transactions- Communicate and coordinate with internal departments when necessary- Manage and distribute Return Authorization numbersQualificationsSome of what you’ll need:· Previous experience in customer service, minimum 2 years.· Excellent phone and people skills· Dynamic and organized· Fluent English and French · Comfortable learning new software’s· Knowledge of Momentis and Zendesk an assetSummaryPosition: Customer Service Representative Salary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: in two weeksDo you recognize yourself or know anybody that fits the position qualifications and loves the fashion industry! Email us directly with the subject "Client Service Representative - Apparel industry" Jessica / SefikaFlorence Sefika.YelOzbek@randstad.caflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in the retail and fashion industry? Do you have customer service experience over the phone and in-person? You are recognized to have a good dynamism and want to collaborate to help a luxury brand to offer the best services?We are currently looking for 2 bilingual (English/French) customer service agents with experience in customer service over the phone or in-person for a great company working in the luxury business.Position: Customer Service AgentSalary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: In two weeks#workfromhome #remotejob #fashion #hiringnow #bilingual #customerservice #retail #randstad #montrealjobs Advantages- Ability to gain permanence after 5 months - pleasant environment especially for fashion lovers- Work from home - advantageous salaryResponsibilitiesSome of what you’ll do:- Manage calls, emails and chats in a timely, friendly and effective manner- Identify and assess customers’ needs to reach solutions and achieve satisfaction- Keep records of communication with customers and records of transactions- Communicate and coordinate with internal departments when necessary- Manage and distribute Return Authorization numbersQualificationsSome of what you’ll need:· Previous experience in customer service, minimum 2 years.· Excellent phone and people skills· Dynamic and organized· Fluent English and French · Comfortable learning new software’s· Knowledge of Momentis and Zendesk an assetSummaryPosition: Customer Service Representative Salary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: in two weeksDo you recognize yourself or know anybody that fits the position qualifications and loves the fashion industry! Email us directly with the subject "Client Service Representative - Apparel industry" Jessica / SefikaFlorence Sefika.YelOzbek@randstad.caflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of December 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts December 6th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of December 6th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourHere's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of December 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts December 6th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of December 6th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourHere's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $17.50 per hour
      Do you have experience in customer service over the phone? Do you enjoy interacting with others? Making outbound calls is not a problem for you? We have something for you! We are currently looking for survey agent for a company in the financial sector. Salary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension AdvantagesHere are some of the benefits you could receive for this surveyor position: - Ability to choose between working from the office or working from home; - Stimulating environment, dynamic team; - Equipment provided; - Weekday schedule only.ResponsibilitiesThe following are the tasks you will be required to perform for this Survey Officer position: - Make outbound calls to the phone numbers provided to collect data; - Enter the collected data into the system;- Scheduling phone appointments when people are not available at the time; - Other related duties.QualificationsDo you have the skills required for this position? - Experience in customer service; - Good communication skills; - Time management, pressure management, meeting deadlines;- Bilingualism (an asset);- Knowledge of Word, Excel and Survey Monkey (an asset);- Knowledge of finance (an asset).SummarySalary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension You think you can bring your knowledge and your beautiful personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.ca and sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience in customer service over the phone? Do you enjoy interacting with others? Making outbound calls is not a problem for you? We have something for you! We are currently looking for survey agent for a company in the financial sector. Salary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension AdvantagesHere are some of the benefits you could receive for this surveyor position: - Ability to choose between working from the office or working from home; - Stimulating environment, dynamic team; - Equipment provided; - Weekday schedule only.ResponsibilitiesThe following are the tasks you will be required to perform for this Survey Officer position: - Make outbound calls to the phone numbers provided to collect data; - Enter the collected data into the system;- Scheduling phone appointments when people are not available at the time; - Other related duties.QualificationsDo you have the skills required for this position? - Experience in customer service; - Good communication skills; - Time management, pressure management, meeting deadlines;- Bilingualism (an asset);- Knowledge of Word, Excel and Survey Monkey (an asset);- Knowledge of finance (an asset).SummarySalary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension You think you can bring your knowledge and your beautiful personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.ca and sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      • $20.00 per hour
      Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $40,000 per year
      As a Booking Concierge, you will perform a critical role for the business that ranges fromdelivering compelling customer/guest experiences on the frontline to ensuring seamlessexecution of booking operations on the backend.Have you always been passionate about the tourism and hospitality industry? Would you like to work for a world-renowned company? Do you have excellent English skills and love customer service? We have the right position for you as an overnight customer service agent. As a Booking Concierge, you will perform a critical role for the business that ranges fromdelivering compelling customer/guest experiences on the frontline to ensuring seamlessexecution of booking operations on the backend.Permanant positon Annual salary of 40K Full time position 11 PM- 7 AM EST From Thursday to MondayAdvantages-An annual salary of 40K -Work in an exciting field, tourism and hospitality -Health and Dental Benefits-Passionate and experienced team-Professional & career growthResponsibilities-Ensure we are meeting our booking and service level objectives by efficiently and effectivelyresponding to (and converting) conversations/tickets opened via chat, messaging, voice andemail channels.-Serve as a subject matter expert in answering any questions related to our booking and guestexperiences.-Act as the first line of support in triaging any issues that occur in our booking or guestexperiences.-Provide key operational support to the booking ans hotel Qualifications-Available for ; 11 PM- 7 AM EST From Thursday to Monday-years of customer sales and service experience, preferably in a travel environment-Ability to perform under pressure in a fast-paced and dynamic environment.-Ability to work all shifts, weekends and holidays as needed.-Excellent verbal and written communication skills in English.SummaryAre you the right person for the job? Are you available to work nights and do you speak perfect English? Send me your CV to gabriel.whiting@randstad.ca and mention "night agent". We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a Booking Concierge, you will perform a critical role for the business that ranges fromdelivering compelling customer/guest experiences on the frontline to ensuring seamlessexecution of booking operations on the backend.Have you always been passionate about the tourism and hospitality industry? Would you like to work for a world-renowned company? Do you have excellent English skills and love customer service? We have the right position for you as an overnight customer service agent. As a Booking Concierge, you will perform a critical role for the business that ranges fromdelivering compelling customer/guest experiences on the frontline to ensuring seamlessexecution of booking operations on the backend.Permanant positon Annual salary of 40K Full time position 11 PM- 7 AM EST From Thursday to MondayAdvantages-An annual salary of 40K -Work in an exciting field, tourism and hospitality -Health and Dental Benefits-Passionate and experienced team-Professional & career growthResponsibilities-Ensure we are meeting our booking and service level objectives by efficiently and effectivelyresponding to (and converting) conversations/tickets opened via chat, messaging, voice andemail channels.-Serve as a subject matter expert in answering any questions related to our booking and guestexperiences.-Act as the first line of support in triaging any issues that occur in our booking or guestexperiences.-Provide key operational support to the booking ans hotel Qualifications-Available for ; 11 PM- 7 AM EST From Thursday to Monday-years of customer sales and service experience, preferably in a travel environment-Ability to perform under pressure in a fast-paced and dynamic environment.-Ability to work all shifts, weekends and holidays as needed.-Excellent verbal and written communication skills in English.SummaryAre you the right person for the job? Are you available to work nights and do you speak perfect English? Send me your CV to gabriel.whiting@randstad.ca and mention "night agent". We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $15.00 per hour
      We are looking for several customer service agents in the insurance field. In this role, you will be the first contact with insured customers. No sales, only inbound calls. Your job will be to provide excellent customer service by listening to customers and answering their questions. Customer Service AgentDuration: Full time - approximately 2 month contract: work from home, on the job training;Location: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / French Start date: Dec. 6thAdvantagesWhy would you want this opportunity as a Customer Service Representative?- Join a dynamic and growing workplace- Mentorship and growth opportunities- 250 bonus at the end of the contract - Training available for your professional development- Hybrid work from home and office and weekends off. - Location close to public transportation - Location close to restaurants / shops - Free coffee on site and nice cafeteria - Open or modern workplace- Casual dress code - Monthly financial assistance to cover part of the internet when working from home - Incoming calls only - no sales ResponsibilitiesAs a Customer Service Representative, in the insurance field, you will be responsible to - Handle all requests from clients in a positive and enthusiastic manner; inbound calls only - Take responsibility for resolving problems and ensuring follow-ups;- Document members’ issues and solutions.QualificationsTo be successful in this role as a Customer Service Representative in the insurance field, you must have the following skills and experience:• Fluent in professional and conversational English and/or French – spoken/written• Contact center experience, an asset• minimum of one year of proven customer service• Excellent active listening and communication skills with the ability to foster strong working relationshipsSummaryCustomer Service Representative Duration: Full time - 2 month contract: work from home, on the job trainingLocation: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / FrenchCan you imagine working for this company in the insurance industry? Apply directly here or write to us atflorence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for several customer service agents in the insurance field. In this role, you will be the first contact with insured customers. No sales, only inbound calls. Your job will be to provide excellent customer service by listening to customers and answering their questions. Customer Service AgentDuration: Full time - approximately 2 month contract: work from home, on the job training;Location: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / French Start date: Dec. 6thAdvantagesWhy would you want this opportunity as a Customer Service Representative?- Join a dynamic and growing workplace- Mentorship and growth opportunities- 250 bonus at the end of the contract - Training available for your professional development- Hybrid work from home and office and weekends off. - Location close to public transportation - Location close to restaurants / shops - Free coffee on site and nice cafeteria - Open or modern workplace- Casual dress code - Monthly financial assistance to cover part of the internet when working from home - Incoming calls only - no sales ResponsibilitiesAs a Customer Service Representative, in the insurance field, you will be responsible to - Handle all requests from clients in a positive and enthusiastic manner; inbound calls only - Take responsibility for resolving problems and ensuring follow-ups;- Document members’ issues and solutions.QualificationsTo be successful in this role as a Customer Service Representative in the insurance field, you must have the following skills and experience:• Fluent in professional and conversational English and/or French – spoken/written• Contact center experience, an asset• minimum of one year of proven customer service• Excellent active listening and communication skills with the ability to foster strong working relationshipsSummaryCustomer Service Representative Duration: Full time - 2 month contract: work from home, on the job trainingLocation: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / FrenchCan you imagine working for this company in the insurance industry? Apply directly here or write to us atflorence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Work From HomeHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: August 9th 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests.Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service representativeStart date will be on August 9th 2021Pay Rate: $15.75 per hourHours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Work From HomeHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: August 9th 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests.Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service representativeStart date will be on August 9th 2021Pay Rate: $15.75 per hourHours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $22/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $22/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      • $21.00 per hour
      We are hiring Bilingual Customer Service Representatives for Finance with Monday to Friday 9am-5pm Schedule !!! The role is about transacting with accounts and processing banking updates looking up missing information on accounts, making calls, completing account updates and responding the e-mails. Are you fluent in ENGLISH and FRENCH ?Are you located in MONTREAL or TORONTO and you want to WORK FROM HOME ? If you have experience or knowledge about finance and customer service, this opportunity is for you !!Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months #workfromhome #hiringnow #finance #insurance #customerservice #Randstad #humanforward #financial #bank #JIRAAdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Transacting with accounts and processing banking updates- Updating client information on the back office system- Using a tracking system / JIRA- Contact with Advisors regarding missing information or documentation- Ensures issues are resolved quickly and efficiently- As assigned, perform other dutiesQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Customer Service Representative FinanceApply from here or send your Resume with the subject " Finance - Customer Service Representative ' sefika.yelozbek@randstad.caJessica / SefikaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are hiring Bilingual Customer Service Representatives for Finance with Monday to Friday 9am-5pm Schedule !!! The role is about transacting with accounts and processing banking updates looking up missing information on accounts, making calls, completing account updates and responding the e-mails. Are you fluent in ENGLISH and FRENCH ?Are you located in MONTREAL or TORONTO and you want to WORK FROM HOME ? If you have experience or knowledge about finance and customer service, this opportunity is for you !!Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months #workfromhome #hiringnow #finance #insurance #customerservice #Randstad #humanforward #financial #bank #JIRAAdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Transacting with accounts and processing banking updates- Updating client information on the back office system- Using a tracking system / JIRA- Contact with Advisors regarding missing information or documentation- Ensures issues are resolved quickly and efficiently- As assigned, perform other dutiesQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Customer Service Representative FinanceApply from here or send your Resume with the subject " Finance - Customer Service Representative ' sefika.yelozbek@randstad.caJessica / SefikaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week. If you feel you are a match, we have an exciting job for you! We offer a competitive starting salary of $16.00/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan. What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
      Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week. If you feel you are a match, we have an exciting job for you! We offer a competitive starting salary of $16.00/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan. What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
      • Montréal, Québec
      • Contract
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Remote work- 12-month contract- Monday to Friday- Shift hours between 8:30am to 4:30pm- $20.71/hour- Start date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Handling inbound and outbound calls from clients and advisors• Responding pro-actively to client inquiries or concerns • Working with clients to ensure that anti-money laundering legislation is followed & enforced• Daily processing of transactions related to our Life insurance• Managing new claim queues• Manage incoming fax and paper mail within same day up to 4pm• Managing incoming volumes in group inboxes and departmental voicemails• Cheque matching and handling tale cheques• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete dataQualifications• Bilingual in French and English • 2+ years of customer service experience• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Overtime is required as dictated by volume of work• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Remote work- 12-month contract- Monday to Friday- Shift hours between 8:30am to 4:30pm- $20.71/hour- Start date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Handling inbound and outbound calls from clients and advisors• Responding pro-actively to client inquiries or concerns • Working with clients to ensure that anti-money laundering legislation is followed & enforced• Daily processing of transactions related to our Life insurance• Managing new claim queues• Manage incoming fax and paper mail within same day up to 4pm• Managing incoming volumes in group inboxes and departmental voicemails• Cheque matching and handling tale cheques• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete dataQualifications• Bilingual in French and English • 2+ years of customer service experience• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Overtime is required as dictated by volume of work• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $50,000 per year
      We are currently looking for a Customer Service Agent for a very reputable firm in the security industry. For this position, you must be able to provide excellent customer service by phone and respond to various customer requests. You will be required to follow up on deliveries and provide assistance, Permanent positionFull timeSchedule: Monday to Friday between 8am and 5pm Salary : 50K Location: Metro Lucien l'Allier AdvantagesPermanent full-time position Weekday schedule Competitive salary of 50K annually Full range of benefits, RRSP 3 weeks vacation Work in the Griffintown of Montreal (Metro Lucien L'Allier) ResponsibilitiesAnswer incoming calls from customers or email Follow up on deliveries Provide problem resolution and deliver quick resultsCollaborate with sales and account managers to support new and existing customer opportunities. Qualifications3 to 5 years experience in customer service BILINGUISM Experience with call center technology, CRM and telecommunications requiredFamiliarity with Microsoft Office for Windows (Outlook, Word, Excel, PowerPoint and Access)Concerned with meeting customer expectations; able to develop and maintain customer relationshipsSummaryWould you like to work for a reputable company in the security field? Are you passionate about customer service? We look forward to learning more about your profile Please send us your resume at amelie.laprise@randstad.ca with the subject line "customer service, security" or directly online. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a Customer Service Agent for a very reputable firm in the security industry. For this position, you must be able to provide excellent customer service by phone and respond to various customer requests. You will be required to follow up on deliveries and provide assistance, Permanent positionFull timeSchedule: Monday to Friday between 8am and 5pm Salary : 50K Location: Metro Lucien l'Allier AdvantagesPermanent full-time position Weekday schedule Competitive salary of 50K annually Full range of benefits, RRSP 3 weeks vacation Work in the Griffintown of Montreal (Metro Lucien L'Allier) ResponsibilitiesAnswer incoming calls from customers or email Follow up on deliveries Provide problem resolution and deliver quick resultsCollaborate with sales and account managers to support new and existing customer opportunities. Qualifications3 to 5 years experience in customer service BILINGUISM Experience with call center technology, CRM and telecommunications requiredFamiliarity with Microsoft Office for Windows (Outlook, Word, Excel, PowerPoint and Access)Concerned with meeting customer expectations; able to develop and maintain customer relationshipsSummaryWould you like to work for a reputable company in the security field? Are you passionate about customer service? We look forward to learning more about your profile Please send us your resume at amelie.laprise@randstad.ca with the subject line "customer service, security" or directly online. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $16 per year
      We are looking for several customer service agents in the roadside assistance field. As an agent, you will be the first contact with insured customers. You must respond to customers with an emphatic voice, as they will be in emergency situations. Assistance calls can be for example, towing, battery boost, flat tire change, gas delivery, door unlocking, etc.Your task will be to provide excellent customer service by listening to customers and helping them. You will be responsible for organizing assistance to solve their problem, no matter how unexpected the customer may be.Roadside Assistance AgentPermanent position - full time (possibility of part time, 3 days / 22.5 hours)Location: Downtown near McGill metro Schedule: Weekday & weekend shifts (8am to 10pm)Advantages-Permanent position-Flexible schedule -Accessible by public transportation - Metro Mcgill (currently telecommuting)-Located in the heart of downtown Montreal-close to restaurants and Eaton Center -3 weeks vacation -paid training-Pension fund-Day off on your birthday, flexible schedule for students Responsibilities-Answer calls and provide good customer service -assist customers -Request customer and vehicle information, identify problem, research customer location -Implementing assistance solutions -create a file, take the necessary notes in the computer systemQualifications- Have 2 years of experience in customer service on the telephone- Be bilingual (English, French)- Be able to travel close to the McGill Metro- Have a good team spirit - Be available Monday to Sunday for a schedule that can vary between 8am and 10pm SummaryIf you are interested in this position, please send us your updated resume to amelie.laprise@randstad.ca We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for several customer service agents in the roadside assistance field. As an agent, you will be the first contact with insured customers. You must respond to customers with an emphatic voice, as they will be in emergency situations. Assistance calls can be for example, towing, battery boost, flat tire change, gas delivery, door unlocking, etc.Your task will be to provide excellent customer service by listening to customers and helping them. You will be responsible for organizing assistance to solve their problem, no matter how unexpected the customer may be.Roadside Assistance AgentPermanent position - full time (possibility of part time, 3 days / 22.5 hours)Location: Downtown near McGill metro Schedule: Weekday & weekend shifts (8am to 10pm)Advantages-Permanent position-Flexible schedule -Accessible by public transportation - Metro Mcgill (currently telecommuting)-Located in the heart of downtown Montreal-close to restaurants and Eaton Center -3 weeks vacation -paid training-Pension fund-Day off on your birthday, flexible schedule for students Responsibilities-Answer calls and provide good customer service -assist customers -Request customer and vehicle information, identify problem, research customer location -Implementing assistance solutions -create a file, take the necessary notes in the computer systemQualifications- Have 2 years of experience in customer service on the telephone- Be bilingual (English, French)- Be able to travel close to the McGill Metro- Have a good team spirit - Be available Monday to Sunday for a schedule that can vary between 8am and 10pm SummaryIf you are interested in this position, please send us your updated resume to amelie.laprise@randstad.ca We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call centre in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full-time opportunity starting as of November 29th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 29th, 2021Hours of Operation:Monday - Sunday 9 AM - 12 AM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- $1000 sign-on bonus - full work from home equipment provided- full time - permanent - Chance to work in the financial and insurance industry- Opportunity to gain call centre experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Financial industry"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17 per hour November 29, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call centre in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full-time opportunity starting as of November 29th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 29th, 2021Hours of Operation:Monday - Sunday 9 AM - 12 AM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- $1000 sign-on bonus - full work from home equipment provided- full time - permanent - Chance to work in the financial and insurance industry- Opportunity to gain call centre experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Financial industry"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17 per hour November 29, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : December 6th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: December 6th, 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 8 am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : December 6th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: December 6th, 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 8 am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $15.61 - $19.11 per hour
      Now hiring Part time - Full Time - Make your own schedule as a Customer Service Representative and Work from home ! Be a part of Fundraising team and make a difference with your contributions by connecting the DonorsAre you a motivated and dynamic individual with a passion for connecting with people? This is an outbound calling role, so you need to be able to hear "no" and not get ruffled! But, at the same time, you'll get to make a real difference at the same time!Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! - $15.61 base salary + $3,50 Bonus french conversations ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsAdvantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + 2.50$ per hour for French interactions + additional amounts for incentives Qualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + $3,50 Bonus french interactions ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsDo you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"KarenFlorenceJessica/Sefikakaren.leiton@randstad.caflorence.lefebvre@randstad.caSefika.YelOzbek@randstad.caIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Now hiring Part time - Full Time - Make your own schedule as a Customer Service Representative and Work from home ! Be a part of Fundraising team and make a difference with your contributions by connecting the DonorsAre you a motivated and dynamic individual with a passion for connecting with people? This is an outbound calling role, so you need to be able to hear "no" and not get ruffled! But, at the same time, you'll get to make a real difference at the same time!Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! - $15.61 base salary + $3,50 Bonus french conversations ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsAdvantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + 2.50$ per hour for French interactions + additional amounts for incentives Qualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + $3,50 Bonus french interactions ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsDo you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"KarenFlorenceJessica/Sefikakaren.leiton@randstad.caflorence.lefebvre@randstad.caSefika.YelOzbek@randstad.caIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Permanent
      • $42000.00 per hour
      Are you passionate about customer service? Are you interested in the optical industry? You have experience in customer service and are looking for a stable position with good conditions? We definitely have the right position for you. Our client in the optical industry is currently looking for the perfect person to join their customer service department. As a customer service manager you will be responsible for answering incoming calls from customers, informing companies about the various products, taking orders, preparing files and ensuring that the high level of customer service is maintained, Permanent position Location: Saint-Leonard Salary: $19 per hour Schedule: Monday to Friday, 9am to 5:30pmAdvantagesPermanent positionWeekday schedule, Monday to Friday from 9am to 5:30pm vacations Discounts on eyewear for you and your family Family atmosphere and a great teamResponsibilitiesAnswer incoming calls from customers (companies)Take orders by phone Inform customers about the products offered Issue credits (frames, glasses) Follow up with customers on unavailable products Apply discounts on large ordersQualificationsBILINGUISM 2 to 4 years experience in customer service by phone or administration Comfortable with inbound calls and administrative tasks Knowledge of the Office suite Be available to work on site in St-LeonardSummaryAre you the person we need? Would you like to apply for the job quickly? It's easy! Apply directly online or send us your resume at amelie.laprise@randstad.ca with the subject line ''customer service in the optical industry''. We look forward to meeting youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Are you interested in the optical industry? You have experience in customer service and are looking for a stable position with good conditions? We definitely have the right position for you. Our client in the optical industry is currently looking for the perfect person to join their customer service department. As a customer service manager you will be responsible for answering incoming calls from customers, informing companies about the various products, taking orders, preparing files and ensuring that the high level of customer service is maintained, Permanent position Location: Saint-Leonard Salary: $19 per hour Schedule: Monday to Friday, 9am to 5:30pmAdvantagesPermanent positionWeekday schedule, Monday to Friday from 9am to 5:30pm vacations Discounts on eyewear for you and your family Family atmosphere and a great teamResponsibilitiesAnswer incoming calls from customers (companies)Take orders by phone Inform customers about the products offered Issue credits (frames, glasses) Follow up with customers on unavailable products Apply discounts on large ordersQualificationsBILINGUISM 2 to 4 years experience in customer service by phone or administration Comfortable with inbound calls and administrative tasks Knowledge of the Office suite Be available to work on site in St-LeonardSummaryAre you the person we need? Would you like to apply for the job quickly? It's easy! Apply directly online or send us your resume at amelie.laprise@randstad.ca with the subject line ''customer service in the optical industry''. We look forward to meeting youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a records management services company.As a Bilingual Customer Service Representative, you will be responsible for resolving customer inquiries through first call resolution.Advantages• Work for a well-known records management services company• Work from home• 3-month contract• Monday to Friday• Start Date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Reviewing, analyzing, and resolving, customer inquiries in a first call or contact resolution• Editing customers account information (i.e. addresses, authorized users, etc)• Reviewing issues and/or needs, identify trends, making decisions and recommendations on how to resolve issues• Setting up and supporting customers with appropriate technology requirements• Receiving and resolving customer invoice and billing related questions• Generating proprietary customer reports (i.e. activity reports) as neededQualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills• Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a records management services company.As a Bilingual Customer Service Representative, you will be responsible for resolving customer inquiries through first call resolution.Advantages• Work for a well-known records management services company• Work from home• 3-month contract• Monday to Friday• Start Date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Reviewing, analyzing, and resolving, customer inquiries in a first call or contact resolution• Editing customers account information (i.e. addresses, authorized users, etc)• Reviewing issues and/or needs, identify trends, making decisions and recommendations on how to resolve issues• Setting up and supporting customers with appropriate technology requirements• Receiving and resolving customer invoice and billing related questions• Generating proprietary customer reports (i.e. activity reports) as neededQualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills• Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Do you want to pursue a career in call center? Are you passionate about Retail industry? Are you bilingual (French/English)? Do you enjoy interacting with customers? Are you full-time available? is you Motto "Coffee first and then everything else"? Do you enjoy working from the comfort of your Home side by side with that cup of coffee?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU. This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, your bilingual expertise and enjoy working in a rich culture!Permanent position starting as of November 17th, 2021 What(Job title)? - Bilingual Customer Service Representative / Inbound Call Center Agent (English/French)Where?- Ontario or QuebecWhen?- Training starts November 17th, 2021 Hours of Operation: Monday - Friday (8AM-10PM) Saturday- Sunday (8AM-8PM)(rotational shifts)Pay rate: $17 per hour Responsibilities:- Inbound call support in a call center environment- Responsible to enter and maintain the information in multiple computer systems - Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales/up selling If you have any experience in an environment of customer service, retail, restaurant or call center call us today.**Advantages**- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Work from the comfort of your Home- Entry level opportunity - All welcome to apply! - Great work culture & work/life balance- Career progression opportunities!Qualifications- Previous experience in customer service, sales, retail or call center is required- Excellent bilingual communication skills in English & French- Detail oriented & organized- Strong computer skills- Full time availability including weekends- Ethernet internet connectionHere's how you can apply:- Email your CV to Prerna Gupta at prerna.gupta@randstad.ca with subject line "Bilingual CSR Canada" - Apply directly on www.randstad.caAdvantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Work From Home- Entry level opportunity - All welcome to apply! - Great work culture & work/life balance- Career progression opportunities!ResponsibilitiesResponsibilities:- Inbound call support in a call center environment- Responsible to enter and maintain the information in multiple computer systems - Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales/up selling Qualifications- Previous experience in customer service, sales, retail or call center is required- Excellent bilingual communication skills in English & French- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your CV to Prerna Gupta at prerna.gupta@randstad.ca with subject line "Bilingual CSR Canada" - Apply directly on www.randstad.caSummaryBilingual Customer Service Representative (English/French)Monday - Friday (8AM-10PM) Saturday- Sunday (8AM-8PM)(rotational shifts)$17/hour Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to pursue a career in call center? Are you passionate about Retail industry? Are you bilingual (French/English)? Do you enjoy interacting with customers? Are you full-time available? is you Motto "Coffee first and then everything else"? Do you enjoy working from the comfort of your Home side by side with that cup of coffee?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU. This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, your bilingual expertise and enjoy working in a rich culture!Permanent position starting as of November 17th, 2021 What(Job title)? - Bilingual Customer Service Representative / Inbound Call Center Agent (English/French)Where?- Ontario or QuebecWhen?- Training starts November 17th, 2021 Hours of Operation: Monday - Friday (8AM-10PM) Saturday- Sunday (8AM-8PM)(rotational shifts)Pay rate: $17 per hour Responsibilities:- Inbound call support in a call center environment- Responsible to enter and maintain the information in multiple computer systems - Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales/up selling If you have any experience in an environment of customer service, retail, restaurant or call center call us today.**Advantages**- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Work from the comfort of your Home- Entry level opportunity - All welcome to apply! - Great work culture & work/life balance- Career progression opportunities!Qualifications- Previous experience in customer service, sales, retail or call center is required- Excellent bilingual communication skills in English & French- Detail oriented & organized- Strong computer skills- Full time availability including weekends- Ethernet internet connectionHere's how you can apply:- Email your CV to Prerna Gupta at prerna.gupta@randstad.ca with subject line "Bilingual CSR Canada" - Apply directly on www.randstad.caAdvantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Work From Home- Entry level opportunity - All welcome to apply! - Great work culture & work/life balance- Career progression opportunities!ResponsibilitiesResponsibilities:- Inbound call support in a call center environment- Responsible to enter and maintain the information in multiple computer systems - Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales/up selling Qualifications- Previous experience in customer service, sales, retail or call center is required- Excellent bilingual communication skills in English & French- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your CV to Prerna Gupta at prerna.gupta@randstad.ca with subject line "Bilingual CSR Canada" - Apply directly on www.randstad.caSummaryBilingual Customer Service Representative (English/French)Monday - Friday (8AM-10PM) Saturday- Sunday (8AM-8PM)(rotational shifts)$17/hour Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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