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      • Anjou, Québec
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a well-known credit bureau, in Montreal. This is a great opportunity for those with strong analytical skills who enjoy interacting with others.Advantages• Work for a well-known credit bureau• Professional environment• Start date: November 10th, 2021• Duration: 11-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $24.42/hour• Hours: 8:00am to 7:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for providing resolution to customers' questions or concerns about credit files, interpretations or credit file contents, billing invoices, and other unique situations.Duties include:● Responding to customer calls and email in an in-bound contact centre and liaising with other departments to resolve customer issues.● Enhancing the customer experience through handling any servicing issues.● Keeping the tracking system up to date by inputting pertinent data during each customer contact.Qualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a well-known credit bureau, in Montreal. This is a great opportunity for those with strong analytical skills who enjoy interacting with others.Advantages• Work for a well-known credit bureau• Professional environment• Start date: November 10th, 2021• Duration: 11-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $24.42/hour• Hours: 8:00am to 7:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for providing resolution to customers' questions or concerns about credit files, interpretations or credit file contents, billing invoices, and other unique situations.Duties include:● Responding to customer calls and email in an in-bound contact centre and liaising with other departments to resolve customer issues.● Enhancing the customer experience through handling any servicing issues.● Keeping the tracking system up to date by inputting pertinent data during each customer contact.Qualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Boucherville, Québec
      • Contract
      • $16.00 - $18.00 per hour
      Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Boucherville, Québec
      • Contract
      • $17.00 - $18.00 per hour
      URGENT!!! Job starting October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      URGENT!!! Job starting October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Boucherville, Québec
      • Contract
      • $17.00 - $18.00 per hour
      APPLY NOW!!! Customer service job starting on October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: Boucherville (at the office)Hours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      APPLY NOW!!! Customer service job starting on October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: Boucherville (at the office)Hours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Boucherville, Québec
      • Contract
      • $17.00 - $18.00 per hour
      Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Longueuil, Québec
      • Permanent
      • $41,000 per year
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of training and human resources?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of competency and leadership measurement, is looking to hire an administrative assistant-customer service for their downtown Montreal office.Advantages- 37, 5 h ;- 3 weeks off;- Insurance;- Telecommuting or face to face ;- Stable and human team;- Competitive salary scale according to experience; - Organization of 5@7, Team Building events, etc.Responsibilities◼ Gather information for assessment activities from clients;◼ Arrange appointments between counselors and clients;◼ Communicate with candidates to arrange assessment activities and schedule appointments;◼ Update client information in the customer relationship management (CRM) system;◼ Open warrants and follow up with accounting;◼ Coordinate counsellor schedules and activities;◼ Ensure customer satisfaction;◼ Participate in improving internal procedures and our services to clients;◼ Support the team with various administrative tasks related to day-to-day operations;Qualifications◼ Significant experience in agenda coordination and customer service;◼ Thoroughness, problem-solving skills, collaborative spirit, multitasking and professionalism;◼ Excellent priority management, organizational skills, ability to manage multiple files simultaneously and under pressure;◼ Known for good communication skills and customer service skills;◼ Excellent command of French (spelling, grammar, syntax, etc.);◼ Bilingualism (French and English );◼ Good knowledge of the Office suite (Word, Excel, and Outlook) and comfort with computers;◼ Training in administration (office automation, secretarial, etc.) or in another relevant field (an asset).SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of training and human resources?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of competency and leadership measurement, is looking to hire an administrative assistant-customer service for their downtown Montreal office.Advantages- 37, 5 h ;- 3 weeks off;- Insurance;- Telecommuting or face to face ;- Stable and human team;- Competitive salary scale according to experience; - Organization of 5@7, Team Building events, etc.Responsibilities◼ Gather information for assessment activities from clients;◼ Arrange appointments between counselors and clients;◼ Communicate with candidates to arrange assessment activities and schedule appointments;◼ Update client information in the customer relationship management (CRM) system;◼ Open warrants and follow up with accounting;◼ Coordinate counsellor schedules and activities;◼ Ensure customer satisfaction;◼ Participate in improving internal procedures and our services to clients;◼ Support the team with various administrative tasks related to day-to-day operations;Qualifications◼ Significant experience in agenda coordination and customer service;◼ Thoroughness, problem-solving skills, collaborative spirit, multitasking and professionalism;◼ Excellent priority management, organizational skills, ability to manage multiple files simultaneously and under pressure;◼ Known for good communication skills and customer service skills;◼ Excellent command of French (spelling, grammar, syntax, etc.);◼ Bilingualism (French and English );◼ Good knowledge of the Office suite (Word, Excel, and Outlook) and comfort with computers;◼ Training in administration (office automation, secretarial, etc.) or in another relevant field (an asset).SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge in customer service? Are you interested in a career in the transportation sector?Are you looking to join a local, dynamic, growing company that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in intermodal transportation to Newfoundland and Labrador, is looking to hire a Customer Service Representative for their downtown Montreal office.Advantages- Company recognized in its sector of activity;- 3 weeks of vacations ;- 37.5 h / week (face-to-face training then hybridisation)- Stable and human team;- Insurances;- Competitive salary scale according to experience;Responsibilities- Process customer orders quickly and efficiently. Take customer reservations by phone, fax and email- Answer customer questions regarding equipment availability, pick-up, delivery, etc. Provide information to customers on company services (e.g. navigation, schedules, type of equipment)- Follow up on reservations when required. Investigate customer complaints to help determine potential service failures- Resolve problems with the help of dispatchers and other departments-Communicate with motor carriers to track reservations when required- Scan all customer documents related to reservations;- Direct the customer to the appropriate department regarding pricing, billing, etc.- Perform any other related duties as requiredQualifications- High school diploma or other combination of experience and education deemed equivalent- Experience in customer service- Experience in the transportation field (an asset)- Bilingualism (French and English)SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $44,000 - $44,300 per year
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Downtown Montreal Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: October 18th 2021 Training: 3-5 weeks, full time paid trainingAdvantages- Competitive pay 44 300$ per year - Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in Downtown Montréal Responsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- BILINGUALSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Fraud Agent "Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about doing what is right? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full time position working with a top financial institution. Position: Contact Centre Fraud AgentLocation: Downtown Montreal Hours of Operation:Business operates Monday - SundayBetween the hours of 7am - midnightScheduled for full time hoursStart Date: October 18th 2021 Training: 3-5 weeks, full time paid trainingAdvantages- Competitive pay 44 300$ per year - Permanent, full time position- Well known and reputable financial company- Career growth and advancement opportunities available - Benefits and Paid Vacation- Transit accessible location in Downtown Montréal Responsibilities- inbound, call centre environment- handle calls and determine identity- use analytical ability to resolve complex or difficult problems relating to fraud - determine legitimacy of applications - provide recommendations on operational and system procedures- transfer calls to appropriate departments as necessary- reporting and back end proceduresQualifications- minimum 2 years of customer service experience is required- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities - good keyboarding skills- BILINGUALSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting 2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Fraud Agent "Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $20 - $26 per year
      Would you like to work for a reputable firm in the insurance industry? Are you fully bilingual and love customer service? Are you an ace at customer relations and not afraid of sales? We are looking for someone just like you for a telemarketing customer service representative position; Permanent position Make outbound callsVery competitive salary; base $20 per hour + bonus ranging from $4 to $8 per hour more Weekday schedule with Friday off AdvantagesHere are the benefits you could receive for this position that is currently being done from home:- Large, recognized company in the insurance industry- Telecommuting during the Covid period- Permanent position- Great opportunity to integrate solid knowledge in the insurance field and in sales - Location downtown (Metro Cremazie) (after Covid)- Base salary starting at $20 per hour and possibility of $4 to $8 per hour more with bonuses - 35 hours per week position- Work in a dynamic environment and where co-worker relations are strong (after Covid)- A weekday schedule (Monday to Thursday) 33 hours per week Responsibilities- To promote insurance products to members of professional associations andprofessional corporations;- Soliciting members by telephone to set up appointments with our representativesrepresentatives;- Analyze the client files that are assigned to you;Analyze the client files assigned to you; Perform data entry of client files and code the calls in the system.QualificationsDo you have the skills required for this bilingual customer service position?- Experience in a customer service call center (cold call) - Comfortable with sales and prospecting - Good computer skills (MS Windows, Excel, Word and Outlook)- Customer service skills in the financial services field would be an asset;- BILINGUALISM: excellent communication skills in French and English, both oral and written- Ability to work a flexible schedule (shifts) between 8:00 a.m. and 8:00 p.m. weekdays.- To promote insurance products to members of professional associations andSummaryCan you imagine working for this company in the insurance industry? Apply directly here or email me at amelie.laprise@randstad.ca with the subject line; bilingual telemarketing agent Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Would you like to work for a reputable firm in the insurance industry? Are you fully bilingual and love customer service? Are you an ace at customer relations and not afraid of sales? We are looking for someone just like you for a telemarketing customer service representative position; Permanent position Make outbound callsVery competitive salary; base $20 per hour + bonus ranging from $4 to $8 per hour more Weekday schedule with Friday off AdvantagesHere are the benefits you could receive for this position that is currently being done from home:- Large, recognized company in the insurance industry- Telecommuting during the Covid period- Permanent position- Great opportunity to integrate solid knowledge in the insurance field and in sales - Location downtown (Metro Cremazie) (after Covid)- Base salary starting at $20 per hour and possibility of $4 to $8 per hour more with bonuses - 35 hours per week position- Work in a dynamic environment and where co-worker relations are strong (after Covid)- A weekday schedule (Monday to Thursday) 33 hours per week Responsibilities- To promote insurance products to members of professional associations andprofessional corporations;- Soliciting members by telephone to set up appointments with our representativesrepresentatives;- Analyze the client files that are assigned to you;Analyze the client files assigned to you; Perform data entry of client files and code the calls in the system.QualificationsDo you have the skills required for this bilingual customer service position?- Experience in a customer service call center (cold call) - Comfortable with sales and prospecting - Good computer skills (MS Windows, Excel, Word and Outlook)- Customer service skills in the financial services field would be an asset;- BILINGUALISM: excellent communication skills in French and English, both oral and written- Ability to work a flexible schedule (shifts) between 8:00 a.m. and 8:00 p.m. weekdays.- To promote insurance products to members of professional associations andSummaryCan you imagine working for this company in the insurance industry? Apply directly here or email me at amelie.laprise@randstad.ca with the subject line; bilingual telemarketing agent Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance and financial industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding banking products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in finance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance and financial services company- Work from home- $18.50/hour- 6-month contract- Potential for extension/perm hire- Rotating shifts: Mon -Fri 7am to 11pm ET, Sat and Sun 8am-8pm ET, open 365 days per year- Start date: November 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for:• Providing high-quality service to customers via telephone.• Taking orders and following up on services on financial/banking products• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at home- Previous banking or financial services experience is an assetSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance and financial industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding banking products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in finance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance and financial services company- Work from home- $18.50/hour- 6-month contract- Potential for extension/perm hire- Rotating shifts: Mon -Fri 7am to 11pm ET, Sat and Sun 8am-8pm ET, open 365 days per year- Start date: November 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for:• Providing high-quality service to customers via telephone.• Taking orders and following up on services on financial/banking products• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at home- Previous banking or financial services experience is an assetSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry !Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 8th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts November 8th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of November 8th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits!Here's how you can apply:- Email your CV to Tina @ tina.aramouni@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry !Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 8th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts November 8th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of November 8th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits!Here's how you can apply:- Email your CV to Tina @ tina.aramouni@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      • $21.00 per hour
      Are you passionate about customer service and finance? Are you looking for a job that will allow you to grow and expand your knowledge? We have the job for you!We are currently looking for a bilingual financial advisor to join our growing team. Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months AdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Update clients’ accounts - Verify if there’s any missing information on their account and talk to the Advisor in that case- Answering calls and emails- Do account transactions- Use of JIRA (tracking system)- Resolve issues quickly and efficientlyQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Financial Services Representative Do you think you can bring your experience and nice personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and finance? Are you looking for a job that will allow you to grow and expand your knowledge? We have the job for you!We are currently looking for a bilingual financial advisor to join our growing team. Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months AdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Update clients’ accounts - Verify if there’s any missing information on their account and talk to the Advisor in that case- Answering calls and emails- Do account transactions- Use of JIRA (tracking system)- Resolve issues quickly and efficientlyQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Financial Services Representative Do you think you can bring your experience and nice personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
        Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve different design projects for the Containerboard Packaging Group. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and English, Information additionnelle Contractual position for a period of 12 months #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
        Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve different design projects for the Containerboard Packaging Group. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and English, Information additionnelle Contractual position for a period of 12 months #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Montreal, Québec
      • Permanent
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Why work at Cascades Work-life balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with significant employer participation;Personal computer equipment purchase program;Many other Cascades advantages!Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and EnglishInformation aditionnelle Poste de 40 heures par semaine #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Why work at Cascades Work-life balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with significant employer participation;Personal computer equipment purchase program;Many other Cascades advantages!Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and EnglishInformation aditionnelle Poste de 40 heures par semaine #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 1, 2021 Hours of Operation:Monday - Friday 8 AM - 8 PM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial and insurance industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Insurance"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$20 per hour November 1, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 1, 2021 Hours of Operation:Monday - Friday 8 AM - 8 PM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial and insurance industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Insurance"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$20 per hour November 1, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $46,000 - $47,000 per year
      Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Must be in close proximity to Montreal or surrounding areas.Hours of operation:Monday - Friday, 8am to 8pmAdvantages- Competitive salary starting at $46,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Must be in close proximity to Montreal or surrounding areas.Hours of operation:Monday - Friday, 8am to 8pmAdvantages- Competitive salary starting at $46,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $22.00 per hour
      This is a great opportunity as a Dispatcher in the Customer Care and Technical Support Centre. You will be handling all the inquiries, and distributing all requests from internal customers - You must be available to work from Monday to Friday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures - Full-time position, schedule given 4 weeks in advance - Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Advantages- Nice working environment- Great experience to add to your CV- Competitive salary- Learning or development opportunities- Informal working environment - business-casual dress- A welcoming culture for new employeesResponsibilitiesAs a Dispatcher - Technical Team Level in Montreal, you would be responsible for:- Managing and receiving requests from the internal clients for building maintenance - Assign workers according to the task to be performed, while following up and updating customer requests in the intervention management tool - Prepare work tickets and follow up with operators on the progress of requests - Define mechanical priorities with the hospital's operational team.- All other related tasks. Qualifications- Bilingual, English and French- Strong ability to manage priorities and emergencies- Minimum 1 year experience in customer service, emergency communications, transportation dispatch or health care- Basic computer skills- College diploma or university certificate;- Sense of initiative and autonomy- Interpersonal and teamwork skills;Summary- Schedule from Monday to Friday from 7:00 am to 7:00 am- Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher":karen.leiton@randstad.ca or ali.abouzeid@randstad.ca or florence.lefebvre@randstad.ca Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!We are here to help you seize this opportunity,#CustomerExperience #Dispatcher #CX #CustomerService #DispatcherRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      This is a great opportunity as a Dispatcher in the Customer Care and Technical Support Centre. You will be handling all the inquiries, and distributing all requests from internal customers - You must be available to work from Monday to Friday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures - Full-time position, schedule given 4 weeks in advance - Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Advantages- Nice working environment- Great experience to add to your CV- Competitive salary- Learning or development opportunities- Informal working environment - business-casual dress- A welcoming culture for new employeesResponsibilitiesAs a Dispatcher - Technical Team Level in Montreal, you would be responsible for:- Managing and receiving requests from the internal clients for building maintenance - Assign workers according to the task to be performed, while following up and updating customer requests in the intervention management tool - Prepare work tickets and follow up with operators on the progress of requests - Define mechanical priorities with the hospital's operational team.- All other related tasks. Qualifications- Bilingual, English and French- Strong ability to manage priorities and emergencies- Minimum 1 year experience in customer service, emergency communications, transportation dispatch or health care- Basic computer skills- College diploma or university certificate;- Sense of initiative and autonomy- Interpersonal and teamwork skills;Summary- Schedule from Monday to Friday from 7:00 am to 7:00 am- Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher":karen.leiton@randstad.ca or ali.abouzeid@randstad.ca or florence.lefebvre@randstad.ca Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!We are here to help you seize this opportunity,#CustomerExperience #Dispatcher #CX #CustomerService #DispatcherRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      We are looking for several customer service agents in the roadside assistance field. As an agent, you will be the first contact with insured customers. You must respond to customers with an emphatic voice, as they will be in emergency situations. Assistance calls can be for example, towing, battery boost, flat tire change, gas delivery, door unlocking, etc.Your task will be to provide excellent customer service by listening to customers and helping them. You will be responsible for organizing assistance to solve their problem, no matter how unexpected the customer may be.Roadside Assistance AgentPermanent position - full time (possibility of part time, 3 days / 22.5 hours)Location: Downtown near McGill metro Schedule: Weekday & weekend shifts (8am to 10pm)Advantages-Permanent position-Flexible schedule -Accessible by public transportation - Metro Mcgill (currently telecommuting)-Located in the heart of downtown Montreal-close to restaurants and Eaton Center -3 weeks vacation -paid training-Pension fund-Day off on your birthday, flexible schedule for students Responsibilities-Answer calls and provide good customer service -assist customers -Request customer and vehicle information, identify problem, research customer location -Implementing assistance solutions -create a file, take the necessary notes in the computer systemQualifications- Have 2 years of experience in customer service on the telephone- Be bilingual (English, French)- Be able to travel close to the McGill Metro- Have a good team spirit - Be available Monday to Sunday for a schedule that can vary between 8am and 10pm SummaryIf you are interested in this position, please send us your updated resume to amelie.laprise@randstad.ca We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for several customer service agents in the roadside assistance field. As an agent, you will be the first contact with insured customers. You must respond to customers with an emphatic voice, as they will be in emergency situations. Assistance calls can be for example, towing, battery boost, flat tire change, gas delivery, door unlocking, etc.Your task will be to provide excellent customer service by listening to customers and helping them. You will be responsible for organizing assistance to solve their problem, no matter how unexpected the customer may be.Roadside Assistance AgentPermanent position - full time (possibility of part time, 3 days / 22.5 hours)Location: Downtown near McGill metro Schedule: Weekday & weekend shifts (8am to 10pm)Advantages-Permanent position-Flexible schedule -Accessible by public transportation - Metro Mcgill (currently telecommuting)-Located in the heart of downtown Montreal-close to restaurants and Eaton Center -3 weeks vacation -paid training-Pension fund-Day off on your birthday, flexible schedule for students Responsibilities-Answer calls and provide good customer service -assist customers -Request customer and vehicle information, identify problem, research customer location -Implementing assistance solutions -create a file, take the necessary notes in the computer systemQualifications- Have 2 years of experience in customer service on the telephone- Be bilingual (English, French)- Be able to travel close to the McGill Metro- Have a good team spirit - Be available Monday to Sunday for a schedule that can vary between 8am and 10pm SummaryIf you are interested in this position, please send us your updated resume to amelie.laprise@randstad.ca We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $21.00 per hour
      You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position. Here are the tasks you will have to perform for this position:- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal AdvantagesHere are the advantages you could benefit from for this job which is currently done from home:- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule 8 am to 5 pm - No sales, incoming calls from customers who are already members ResponsibilitiesYou will be required to perform the following duties for this bilingual insurance position:- Answer customer calls related to insurance claims- Provide information to customers on their insurance coverage- Ensure good customer service on different platforms- Follow up via emailQualificationsYou have what it takes for this bilingual customer service job in the insurance field?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.Summary- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal Can you imagine working for this company in the insurance industry? Apply directly here or write to us at florence.lefebvre@randstad.caGood to know you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position. Here are the tasks you will have to perform for this position:- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal AdvantagesHere are the advantages you could benefit from for this job which is currently done from home:- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule 8 am to 5 pm - No sales, incoming calls from customers who are already members ResponsibilitiesYou will be required to perform the following duties for this bilingual insurance position:- Answer customer calls related to insurance claims- Provide information to customers on their insurance coverage- Ensure good customer service on different platforms- Follow up via emailQualificationsYou have what it takes for this bilingual customer service job in the insurance field?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.Summary- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal Can you imagine working for this company in the insurance industry? Apply directly here or write to us at florence.lefebvre@randstad.caGood to know you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $48,400- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMAdvantages- Competitive salary starting at $48,400- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)ResponsibilitiesResponsibilities for the Bilingual (English/ French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French language- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      One of the largest Employee Assistance Program provider is currently looking for 6 bilingual customer service representative to join their ranks! Are you passionate about helping people and provide solutions? Would you like to work for a company that help organizations to offer wellness programs in order to promote the well-being of the individual in a confidential and professional manner? If it is the case, we have the perfect contract for you, all from home!Position: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionAdvantagesWhat are the benefits of working as a bilingual customer service and booking agent?- Strong possibility of a contract extension- Full-time teleworking- Equipment provided by the company- Positive and highly supported work environmentResponsibilitiesWhat will be your main tasks as a bilingual customer service and booking agent?- Contact the clients in order to confirm, schedule or update the appointment with the service providers depending on the service requested and their needs- Managing and responding to emails or calls from service providers regarding their availability and assign the clients case throughout all appointment booking process- Managing and responding to emails or calls explaining the services and well-being programs, the procedures and availabilities of the professionals- Managing and responding to calls or emails by service providers or professionals in order to reassign client cases- Encourage and develop positive interdepartmental relationships to optimize customer serviceQualifications- Fluency in French and English, both verbal and written- Experience in customer service and/or retail- Experience in the insurance industry is an asset- Strong computer skills- Ability to listen and empathize- Good analytical skills- Professional attitude and concern for the quality of service- Ability to work in a high volume environmentSummaryPosition: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      One of the largest Employee Assistance Program provider is currently looking for 6 bilingual customer service representative to join their ranks! Are you passionate about helping people and provide solutions? Would you like to work for a company that help organizations to offer wellness programs in order to promote the well-being of the individual in a confidential and professional manner? If it is the case, we have the perfect contract for you, all from home!Position: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionAdvantagesWhat are the benefits of working as a bilingual customer service and booking agent?- Strong possibility of a contract extension- Full-time teleworking- Equipment provided by the company- Positive and highly supported work environmentResponsibilitiesWhat will be your main tasks as a bilingual customer service and booking agent?- Contact the clients in order to confirm, schedule or update the appointment with the service providers depending on the service requested and their needs- Managing and responding to emails or calls from service providers regarding their availability and assign the clients case throughout all appointment booking process- Managing and responding to emails or calls explaining the services and well-being programs, the procedures and availabilities of the professionals- Managing and responding to calls or emails by service providers or professionals in order to reassign client cases- Encourage and develop positive interdepartmental relationships to optimize customer serviceQualifications- Fluency in French and English, both verbal and written- Experience in customer service and/or retail- Experience in the insurance industry is an asset- Strong computer skills- Ability to listen and empathize- Good analytical skills- Professional attitude and concern for the quality of service- Ability to work in a high volume environmentSummaryPosition: Bilingual customer service and EAP booking agentSalary: $16 / hourType: Permanent full-time 37,5hrs/weekAvailability to work : Monday to Sunday Schedule: given in advance Location: working from homeContract: 2-month contract with possibility of extensionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $19.50 per hour
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.6 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentTraining: Starts November 8thLocation: work from home - remote - anywhere in MontrealAdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual Customer Service Representative:- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary6 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :aditi.gandhi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.6 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentTraining: Starts November 8thLocation: work from home - remote - anywhere in MontrealAdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual Customer Service Representative:- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary6 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :aditi.gandhi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 3, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 3, 2021 Hours of Operation:Monday - Friday 8 AM - 8 PM (rotational shifts)Pay rate:$18/hourAdvantages- One of the fastest growing call centres in Canada- $1000 sign-on bonus - full work from home equipment provided- full time - permanent - Chance to work in the financial and insurance industry- Opportunity to gain call centre experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Financial industry"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18 per hour November 3, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Quebec!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? Are you interested in the insurance industry? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 3, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from homeWhen?- Training starts November 3, 2021 Hours of Operation:Monday - Friday 8 AM - 8 PM (rotational shifts)Pay rate:$18/hourAdvantages- One of the fastest growing call centres in Canada- $1000 sign-on bonus - full work from home equipment provided- full time - permanent - Chance to work in the financial and insurance industry- Opportunity to gain call centre experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Financial industry"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18 per hour November 3, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Work From HomeHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: August 9th 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests.Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service representativeStart date will be on August 9th 2021Pay Rate: $15.75 per hourHours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $15.75/hour.Location: Work From HomeHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: August 9th 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests.Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual CSR- Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryBilingual customer service representativeStart date will be on August 9th 2021Pay Rate: $15.75 per hourHours of operation: Monday to Sunday from 9am to 9pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $41,000 per year
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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