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    • Laval, Québec
    • Contract
    *Great call center opportunity*Please note that there is a 3 week training starting July 19th that has to be done at the office in Laval near Carrefour Laval.Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English) is necessaryBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    *Great call center opportunity*Please note that there is a 3 week training starting July 19th that has to be done at the office in Laval near Carrefour Laval.Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English) is necessaryBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Contract
    • $18.00 per hour
    Are you interested in the automotive industry and want to enter this industry in customer service? We are looking for call center agents who desire to work from home for a contract of 5 months with the possibility of extension. You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.5 month contract, possibility of extension and or permanencySalary: $18Work availability: Monday to Friday from 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAdvantagesThe advantages are:-Offers the complete equipment for teleworking- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the call center agent position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual or English speaker (70% English calls) -Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time or par time for the length of the contract - Ability to Use Positive Language- Effective Listening Summary5 month contract, possibility of extension and or permanencySalary: $18/hour Work availability: Monday to Friday from 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "customer service agent - Automotive" :michael.vasquez@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Michael, michael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in the automotive industry and want to enter this industry in customer service? We are looking for call center agents who desire to work from home for a contract of 5 months with the possibility of extension. You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.5 month contract, possibility of extension and or permanencySalary: $18Work availability: Monday to Friday from 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAdvantagesThe advantages are:-Offers the complete equipment for teleworking- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the call center agent position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual or English speaker (70% English calls) -Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time or par time for the length of the contract - Ability to Use Positive Language- Effective Listening Summary5 month contract, possibility of extension and or permanencySalary: $18/hour Work availability: Monday to Friday from 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "customer service agent - Automotive" :michael.vasquez@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Michael, michael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Contract
    • $18.00 - $20.00 per hour
    We are looking for a Customer Service Advisor who is going to help clients by email, chat and over the phone, managing feedback from clients and finding the best solutions for them. Position: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval AdvantagesThese are the advantages for this contract, as a Customer Service Advisor: - Dynamic work environment;- Work from the comfort of your own home - Great work culture- Equipment provided by the companyResponsibilitiesAs a Customer Service Advisor, you will be responsible for: • Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• File management (ensure follow-ups and/or verifications with the departments concerned and/or business partners) • Record incidents and service requests in the system• Handling customer feedback by phone, email, or chat • Follow up on more complex situations and advise operations managers on various situations.QualificationsAs a Customer Service Advisor, you must:• Be perfectly bilingual (English and French) because you will have to answer calls and emails in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment • 1 year experience in a similar position; customer service and/or call center• Exceptional active listening skills and good communication skills, both verbal and written;• Ability to handle various situations in a positive and professional manner;• Analytical skills and good problem-solving judgement;SummaryPosition: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval If you are interested in this position, contact us by email : florence.lefebvre@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Advisor"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a Customer Service Advisor who is going to help clients by email, chat and over the phone, managing feedback from clients and finding the best solutions for them. Position: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval AdvantagesThese are the advantages for this contract, as a Customer Service Advisor: - Dynamic work environment;- Work from the comfort of your own home - Great work culture- Equipment provided by the companyResponsibilitiesAs a Customer Service Advisor, you will be responsible for: • Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• File management (ensure follow-ups and/or verifications with the departments concerned and/or business partners) • Record incidents and service requests in the system• Handling customer feedback by phone, email, or chat • Follow up on more complex situations and advise operations managers on various situations.QualificationsAs a Customer Service Advisor, you must:• Be perfectly bilingual (English and French) because you will have to answer calls and emails in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment • 1 year experience in a similar position; customer service and/or call center• Exceptional active listening skills and good communication skills, both verbal and written;• Ability to handle various situations in a positive and professional manner;• Analytical skills and good problem-solving judgement;SummaryPosition: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval If you are interested in this position, contact us by email : florence.lefebvre@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Advisor"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Contract
    • $18.00 per hour
    Are you interested in the automotive industry and want to enter this industry in customer service? We are looking for call center agents who desire to work from home for a contract of 5 months with the possibility of extension. You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.5 month contract, possibility of extension and or permanencySalary: $18Work availability: Monday to Friday from 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAdvantagesThe advantages are:-Offers the complete equipment for teleworking- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the call center agent position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual or English speaker (70% English calls) -Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time or par time for the length of the contract - Ability to Use Positive Language- Effective Listening Summary5 month contract, possibility of extension and or permanencySalary: $18/hour - upon experience Work availability: Monday to Friday from 7am-9am & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "customer service agent - Automotive" :michael.vasquez@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Michael, michael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in the automotive industry and want to enter this industry in customer service? We are looking for call center agents who desire to work from home for a contract of 5 months with the possibility of extension. You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.5 month contract, possibility of extension and or permanencySalary: $18Work availability: Monday to Friday from 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAdvantagesThe advantages are:-Offers the complete equipment for teleworking- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the call center agent position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual or English speaker (70% English calls) -Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time or par time for the length of the contract - Ability to Use Positive Language- Effective Listening Summary5 month contract, possibility of extension and or permanencySalary: $18/hour - upon experience Work availability: Monday to Friday from 7am-9am & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "customer service agent - Automotive" :michael.vasquez@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Michael, michael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Contract
    • $17.50 per hour
    Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience? Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Please note that there is a 3 week training starting August 30th and September 13th that has to be done at the office in Laval near Carrefour Laval.AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English), English only is okay as wellBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AgentStatus: Temporary to permanentLocation: LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to michael.vasquez@randstad.ca with the subject line "Customer Service Agent - Laval"We look forward to discussing this opportunity with you,Michaelmichael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience? Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Please note that there is a 3 week training starting August 30th and September 13th that has to be done at the office in Laval near Carrefour Laval.AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English), English only is okay as wellBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AgentStatus: Temporary to permanentLocation: LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to michael.vasquez@randstad.ca with the subject line "Customer Service Agent - Laval"We look forward to discussing this opportunity with you,Michaelmichael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Contract
    • $17.50 per hour
    Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience? Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeTraining: Laval Salary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Please note that there is a 3 week training that has to be done at the office in Laval near Carrefour Laval.AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English), English only is okay as wellBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AgentStatus: Temporary to permanentLocation: LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to michael.vasquez@randstad.ca with the subject line "Customer Service Agent - Laval"We look forward to discussing this opportunity with you,Michaelmichael.vasquez@randstad.ca438-336-9539Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience? Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeTraining: Laval Salary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Please note that there is a 3 week training that has to be done at the office in Laval near Carrefour Laval.AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English), English only is okay as wellBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AgentStatus: Temporary to permanentLocation: LavalSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to michael.vasquez@randstad.ca with the subject line "Customer Service Agent - Laval"We look forward to discussing this opportunity with you,Michaelmichael.vasquez@randstad.ca438-336-9539Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You are empathetic and would like to help people over the phone? In this role: you will contact customers and troubleshoot equipment issues and/or offer replacement.Salary: $ 17 / hourSchedule: Monday to Friday Between 8AM and 8PM ET. Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Start of employment: ASAP3-month contract with possibility of extension or permanency Advantages- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a Bilingual Call Center Agent - Tech Support, you are responsible for:- Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. - Performs, as a skilled worker, a number of Customer Service support tasks. - Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. - Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it. - Completes work with a limited degree of supervision.QualificationsTo be successful in this role as a Bilingual Call Center Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;SummarySalary: $ 17 / hourSchedule: Monday to Friday Between 8AM and 8PM ET. Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Start of employment: ASAP3-month contract with possibility of extension or permanency Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca and with the subject “Bilingual Agent - Tech Support”- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You are empathetic and would like to help people over the phone? In this role: you will contact customers and troubleshoot equipment issues and/or offer replacement.Salary: $ 17 / hourSchedule: Monday to Friday Between 8AM and 8PM ET. Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Start of employment: ASAP3-month contract with possibility of extension or permanency Advantages- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a Bilingual Call Center Agent - Tech Support, you are responsible for:- Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. - Performs, as a skilled worker, a number of Customer Service support tasks. - Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities. - Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it. - Completes work with a limited degree of supervision.QualificationsTo be successful in this role as a Bilingual Call Center Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;SummarySalary: $ 17 / hourSchedule: Monday to Friday Between 8AM and 8PM ET. Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Start of employment: ASAP3-month contract with possibility of extension or permanency Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca and with the subject “Bilingual Agent - Tech Support”- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you sales driven? Are you looking for a great new opportunity? Stop right here, you've found it! As a Inside Sales Representative, you will answer calls from potential subscribers, caregivers, and healthcare professionals. You will educate them about our services and explain benefits and features to different situation. You will create a bond, explore needs, overcome objections and close the sale as needed and effectively. Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding Philips Lifeline products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you sales driven? Are you looking for a great new opportunity? Stop right here, you've found it! As a Inside Sales Representative, you will answer calls from potential subscribers, caregivers, and healthcare professionals. You will educate them about our services and explain benefits and features to different situation. You will create a bond, explore needs, overcome objections and close the sale as needed and effectively. Salary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Respond to telephone inquiries regarding Philips Lifeline products and services and make recommendations to meet customer needs- Meet /exceed sales quota using customer-focused selling- Collect information from customer and enter into database, while talking to them on the phone- Provide timely follow-ups to ensure effective closing on all sales opportunities- Maintain product knowledge and stay current with all marketing promotions- Transfer all non-sales calls to the appropriate departmentQualifications- Must be fluent in French and English (verbal and written) - People oriented- Tangible references for reaching/exceeding sales targets- Excellent oral and written communication skills, asking for patience, courtesy and professionalism with our clients- Ability to forecast, organize and prioritize to achieve objectives and obtain results- Willingness to working in a dynamic environment that listens to customers- Dynamic, motivated and competitive- Results oriented with a tenacious personality- Excellent approach to communication by telephone and born negotiator- Rigorous organization, time management ability and attention to details- Active listening skills and multitasking (eg. listening, speaking and writing)- Result-oriented with a “go-getter” personality- Team spirit, while being able to work independently- Easy to navigate in various application (Microsoft Office, Work, Excel, Outlook)- Excellent rapport building telephone communication and negotiating skillsSummarySalary: $ 40,000 + up to 10% bonus based on quarterly performanceWorking hours: The nature of our business is such that the Direct Sales department operates between 8:00am to 8:00pm Monday to Friday and between 9:00am to 5:00pm Saturday and Sunday. You Must be flexible working any 8 hour shift within 5 consecutive days. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Sales"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3-month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $19.50/hour- Start date: July 13th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have strong customer service skills? Are you also tech-savvy? We're looking for individuals who would be interested in developing their professional experience further in a Bilingual Customer Service Representative role with our client in Montreal.Great opportunity for those looking to do a variety of tasks in customer service, technical support, and sales supportAdvantages- Work for one a leading health technology solutions company- 3-month contract- Potential for extension- Work from home to start- Monday to Friday- 8am to 8pm- $19.50/hour- Start date: July 13th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Contacting customers and troubleshooting equipment issues and/or offering replacement* Interacting with customers and sales/service representative to support pre-sales and post-sales activitiesQualifications• Bilingual in French and English• Minimum 2 year of sales experience• Experience with hospitals/healthcare professionals• Attention to detail• Ability to adapt quickly and comfortably to changeSummaryIf you're interested in the Bilingual Sales Representative role, please apply online at www.randstad. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca and ali.abouzeid@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca and ali.abouzeid@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Ali, Florencekaren.leiton@randstad.caali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Ali, Florencekaren.leiton@randstad.caali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for a call center position, with massive opportunities to grow and be able to help people? If the answer is yes, then this job is definitely for YOU!In this role:The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm - Looking for 3 candidates3pm - 11pm - Looking for 9 Candidates11pm-7am + night shift premium - Looking for 1 Candidate* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm3pm - 11pm11pm-7am + night shift premium* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a call center position, with massive opportunities to grow and be able to help people? If the answer is yes, then this job is definitely for YOU!In this role:The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm - Looking for 3 candidates3pm - 11pm - Looking for 9 Candidates11pm-7am + night shift premium - Looking for 1 Candidate* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm3pm - 11pm11pm-7am + night shift premium* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanent*Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector ScreenAdvantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - Sorting incoming faxes - Answering inbound customer service calls- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- High School Diploma or GED required- A minimum of 2 years of data entry or administrative related experience- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from home until further noticeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 8 hour shift 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanentAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Data Quality Associate"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanent*Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector ScreenAdvantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - Sorting incoming faxes - Answering inbound customer service calls- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- High School Diploma or GED required- A minimum of 2 years of data entry or administrative related experience- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from home until further noticeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 8 hour shift 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanentAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Data Quality Associate"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You have everything we are looking for, be the missing piece and be part of a high performing customer service team.Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 2 p.m. and midnight, 5 days a week, including weekendsPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- 3 "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Continuous learning opportunities as well as several career advancement opportunities.ResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests / questions about products and services;- Inform existing customers about the various services offered;- Report, document and analyze information and customer needs;- Offer a resolution on the first call;- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Analyze customer complaints and make appropriate corrections;- Make sure to provide timely and accurate customer service over the phone;- Plan the visits of home service agents for customers;- Process and complete service and installation requests on time and in a professional manner;- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Excellent command of French and English (oral and written) is required;- 2 years of relevant experience in the field of customer service or in a sales environment (in the field of health, an asset);- Knowledge of different Windows applications and ability to quickly learn new computer systems and programs;- A good analytical mind and the ability to make good decisions;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Developed listening skills, tact, patience and courtesy;- You listen to others and have excellent communication skills, both with subscribers, program partners and employees;- Excellent organizational skills and the ability to manage multiple priorities.SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 2 p.m. and midnight, 5 days a week, including weekendsTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, florence.lefebvre@randstad.ca with the subject "Customer service representative - bilingual"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You have everything we are looking for, be the missing piece and be part of a high performing customer service team.Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 2 p.m. and midnight, 5 days a week, including weekendsPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- 3 "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Continuous learning opportunities as well as several career advancement opportunities.ResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests / questions about products and services;- Inform existing customers about the various services offered;- Report, document and analyze information and customer needs;- Offer a resolution on the first call;- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Analyze customer complaints and make appropriate corrections;- Make sure to provide timely and accurate customer service over the phone;- Plan the visits of home service agents for customers;- Process and complete service and installation requests on time and in a professional manner;- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Excellent command of French and English (oral and written) is required;- 2 years of relevant experience in the field of customer service or in a sales environment (in the field of health, an asset);- Knowledge of different Windows applications and ability to quickly learn new computer systems and programs;- A good analytical mind and the ability to make good decisions;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Developed listening skills, tact, patience and courtesy;- You listen to others and have excellent communication skills, both with subscribers, program partners and employees;- Excellent organizational skills and the ability to manage multiple priorities.SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 2 p.m. and midnight, 5 days a week, including weekendsTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca, karen.leiton@randstad.ca, florence.lefebvre@randstad.ca with the subject "Customer service representative - bilingual"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availablePlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9thTemporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availableTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availablePlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9thTemporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availableTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for an opportunity to test your communication and negotiation skills? Your task will be to ensure the retention of customers who are thinking about canceling their service, using different customer loyalty and retention techniques, and using your strong persuasion skills.Salary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Retain customers who are considering cancelling their service- Meet retention objective by using strong persuasion and customer service skills- Timely follow-up on retention voice mails, emails and retention letters same business day to address customer’s request for cancelling service- Maintain product knowledge - Obtain all pertinent customer information and process all required documentation, to ensure accuracy at the same time providing an excellent customer experienceQualifications- Must be fluent in French and English (verbal and written) - Demonstrated record of strong persuasion skills- Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers - Ability to plan, organize and establish priorities to meet goals and achieve results- Ability to work in a fast-paced customer sensitive environment- Driven, self-motivated and competitive- Result-oriented with a “go-getter” personality- Excellent rapport building telephone communication and negotiating skills- Strong organization, time management skills, and attention to detail- Ability to multi task – e.g. listen, talk and type- Team player and able to work autonomously- Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications SummarySalary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: Sept. 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Retention"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to test your communication and negotiation skills? Your task will be to ensure the retention of customers who are thinking about canceling their service, using different customer loyalty and retention techniques, and using your strong persuasion skills.Salary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: September 27thAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Retain customers who are considering cancelling their service- Meet retention objective by using strong persuasion and customer service skills- Timely follow-up on retention voice mails, emails and retention letters same business day to address customer’s request for cancelling service- Maintain product knowledge - Obtain all pertinent customer information and process all required documentation, to ensure accuracy at the same time providing an excellent customer experienceQualifications- Must be fluent in French and English (verbal and written) - Demonstrated record of strong persuasion skills- Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers - Ability to plan, organize and establish priorities to meet goals and achieve results- Ability to work in a fast-paced customer sensitive environment- Driven, self-motivated and competitive- Result-oriented with a “go-getter” personality- Excellent rapport building telephone communication and negotiating skills- Strong organization, time management skills, and attention to detail- Ability to multi task – e.g. listen, talk and type- Team player and able to work autonomously- Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications SummarySalary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: Sept. 27thAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Retention"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vaudreuil-Dorion, Québec
    • Contract
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vaudreuil-Dorion, Québec
    • Contract
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) OR Weekends, Part time (20h-25h per week) Start of employment: as soon as possibleTemporary to permanent principal*Please not that there is a possibility you will be asked to work from the office located in Vaudreuil in the future* Advantages-Working from home for now-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call quality, Salary with bonus and call quality can hit 18-20$/hr ResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home until further noticeSalary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) OR Weekends, Part time (20h-25h per week) Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send me your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) OR Weekends, Part time (20h-25h per week) Start of employment: as soon as possibleTemporary to permanent principal*Please not that there is a possibility you will be asked to work from the office located in Vaudreuil in the future* Advantages-Working from home for now-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call quality, Salary with bonus and call quality can hit 18-20$/hr ResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home until further noticeSalary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) OR Weekends, Part time (20h-25h per week) Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send me your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vaudreuil-Dorion, Québec
    • Contract
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principal*Please not that as of September, you will be working from the office located in Vaudreuil* Advantages-Working from home until September-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism and advanced English is a plus (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home until SeptemberSalary: $ 14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send me your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principal*Please not that as of September, you will be working from the office located in Vaudreuil* Advantages-Working from home until September-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism and advanced English is a plus (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home until SeptemberSalary: $ 14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send me your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vaudreuil-Dorion, Québec
    • Contract
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principal*Please not that as of September, you will be working from the office located in Vaudreuil* Advantages-Working from home until September-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism and advanced English is a plus (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home until SeptemberSalary: $ 14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send me your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principal*Please not that as of September, you will be working from the office located in Vaudreuil* Advantages-Working from home until September-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses up to 300$ per month related to the call qualityResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism and advanced English is a plus (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home until SeptemberSalary: $ 14-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send me your CV directly to ali.abouzeid@randstad.ca with the subject"Ecommerce- Customer service agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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