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    • Montréal, Québec
    • Contract
    • $21.00 per hour
    You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position. Here are the tasks you will have to perform for this position:- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal AdvantagesHere are the advantages you could benefit from for this job which is currently done from home:- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule 8 am to 5 pm - No sales, incoming calls from customers who are already members ResponsibilitiesYou will be required to perform the following duties for this bilingual insurance position:- Answer customer calls related to insurance claims- Provide information to customers on their insurance coverage- Ensure good customer service on different platforms- Follow up via emailQualificationsYou have what it takes for this bilingual customer service job in the insurance field?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.Summary- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal Can you imagine working for this company in the insurance industry? Apply directly here or write to us at karen.leiton@randstad.ca ali.abouzeid@randstad.ca Good to know you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position. Here are the tasks you will have to perform for this position:- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal AdvantagesHere are the advantages you could benefit from for this job which is currently done from home:- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule 8 am to 5 pm - No sales, incoming calls from customers who are already members ResponsibilitiesYou will be required to perform the following duties for this bilingual insurance position:- Answer customer calls related to insurance claims- Provide information to customers on their insurance coverage- Ensure good customer service on different platforms- Follow up via emailQualificationsYou have what it takes for this bilingual customer service job in the insurance field?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.Summary- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal Can you imagine working for this company in the insurance industry? Apply directly here or write to us at karen.leiton@randstad.ca ali.abouzeid@randstad.ca Good to know you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Contract
    • $21.00 per hour
    Are you passionate about finance and customer service? Does working for a recognized and constantly growing company appeal to you? We have the job for you!We are currently looking for a bilingual financial advisor to join our growing team. Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months AdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Update clients’ accounts - Verify if there’s any missing information on their account and talk to the Advisor in that case- Answering calls and emails- Do account transactions- Use of JIRA (tracking system)- Resolve issues quickly and efficientlyQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Financial Services Representative Do you think you can bring your experience and nice personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.camichael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about finance and customer service? Does working for a recognized and constantly growing company appeal to you? We have the job for you!We are currently looking for a bilingual financial advisor to join our growing team. Salary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months AdvantagesHere are the benefits you could get for this job as a Bilingual Financial Services Representative that is currently done from home:- Working from home- Working with a well-known company and in a growing team- Weekday schedule only- Competitive salaryResponsibilitiesHere are the tasks you will have to perform for this Bilingual Financial Services Representative position:- Update clients’ accounts - Verify if there’s any missing information on their account and talk to the Advisor in that case- Answering calls and emails- Do account transactions- Use of JIRA (tracking system)- Resolve issues quickly and efficientlyQualificationsDo you have the skills required for this Bilingual Financial Services Representative ?• Call center experience (1-2 years) or experience in the financial field• Professional approach on the phone as well as when responding to emails• Dedicated to provide the best customer experience possible• Comfortable working in a fast-paced environment• Able to multi-task • Excellent verbal and written communications skills• Dynamic• Microsoft knowledge• Knowledge of Mutual Funds Operations/Administration = asset• Bilingual = assetSummarySalary: $21 per hourSchedule: Monday to Friday, 8am to 4pm or 9am to 5pm.Workplace: From home Contract: 9 months Role: Bilingual Financial Services Representative Do you think you can bring your experience and nice personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.camichael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $16.00 - $18.00 per hour
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Contract
    • $18.75 - $19.50 per hour
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent, you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4-month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021*This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :karen.leiton@randstad.ca ali.abouzeid@randstad.ca florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent, you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4-month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021*This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :karen.leiton@randstad.ca ali.abouzeid@randstad.ca florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanent*Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector ScreenAdvantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - Sorting incoming faxes - Answering inbound customer service calls- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- High School Diploma or GED required- A minimum of 2 years of data entry or administrative related experience- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from home until further noticeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 8 hour shift 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanentAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Data Quality Associate"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanent*Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector ScreenAdvantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - Sorting incoming faxes - Answering inbound customer service calls- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- High School Diploma or GED required- A minimum of 2 years of data entry or administrative related experience- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from home until further noticeHourly Rate: 17.50 CAD per hour Bilingualism: French and English are a must Work Schedule:Training: Monday - Friday 9:00am -5:00pm for two weeks.Normal Working Hours: 8 hour shift 7:00am – 3:00pm, scheduled 5 days a week (including weekends)Start of employment: August 9thTemporary mandate to permanentAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Data Quality Associate"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Contract
    • $21.00 per hour
    You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position. Here are the tasks you will have to perform for this position:- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal AdvantagesHere are the advantages you could benefit from for this job which is currently done from home:- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule 8 am to 5 pm - No sales, incoming calls from customers who are already members ResponsibilitiesYou will be required to perform the following duties for this bilingual insurance position:- Answer customer calls related to insurance claims- Provide information to customers on their insurance coverage- Ensure good customer service on different platforms- Follow up via emailQualificationsYou have what it takes for this bilingual customer service job in the insurance field?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.Summary- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal Can you imagine working for this company in the insurance industry? Apply directly here or write to us at karen.leiton@randstad.ca ali.abouzeid@randstad.ca Good to know you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position. Here are the tasks you will have to perform for this position:- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal AdvantagesHere are the advantages you could benefit from for this job which is currently done from home:- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule 8 am to 5 pm - No sales, incoming calls from customers who are already members ResponsibilitiesYou will be required to perform the following duties for this bilingual insurance position:- Answer customer calls related to insurance claims- Provide information to customers on their insurance coverage- Ensure good customer service on different platforms- Follow up via emailQualificationsYou have what it takes for this bilingual customer service job in the insurance field?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.Summary- Salary: $21 per hour- 35 hour per week - A weekday schedule (Monday to Friday) (8:00 to 17.00)- work from home, until further notice *office located in downtown Montreal Can you imagine working for this company in the insurance industry? Apply directly here or write to us at karen.leiton@randstad.ca ali.abouzeid@randstad.ca Good to know you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availablePlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9thTemporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availableTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availablePlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9thTemporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer service representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer service representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummaryPlace of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Salary: $ 18.50 / hourSchedule: 8-hour shifts, between 7 am. and 11pm, 5 days a week, including weekends2 work Schedules:Day - 7am to 3pm - 2 positions availableEvening - 3pm to 11pm - 2 positions availableTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for four (4) weeks.Start of employment: August 3Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    Are you looking for a call center position, with massive opportunities to grow and be able to help people? If the answer is yes, then this job is definitely for YOU!In this role:The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm - Looking for 3 candidates3pm - 11pm - Looking for 9 Candidates11pm-7am + night shift premium - Looking for 1 Candidate* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm3pm - 11pm11pm-7am + night shift premium* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a call center position, with massive opportunities to grow and be able to help people? If the answer is yes, then this job is definitely for YOU!In this role:The ideal candidate is able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm - Looking for 3 candidates3pm - 11pm - Looking for 9 Candidates11pm-7am + night shift premium - Looking for 1 Candidate* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourSchedule: 8 hour shifts as needed by the company, 5 days a week, including weekends.7am - 3pm3pm - 11pm11pm-7am + night shift premium* Premium of $ 2 / h for the night shift *Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices (at the corner of Boulevard Décarie and rue de I’Église)Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: August 9Temporary to permanent mandateAre you interested in the position?- Send us your CV directly to ali.abouzeid@randstad.ca with the subject “Bilingual Agent of the Remote Monitoring Center”- Call me directly at 514-415-8529- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Contract
    The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    The Customer Service Clerk will be responsible for handling complaints. He will also provide support to the special works supervisor and the project team. The clerk must take care of invoicing, customer follow-up and timesheets.Position: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermAdvantagesThese are the advantages for this contract, as a Customer Service Advisor:- Dynamic work environment;- Open Space concept- Great work culture- Equipment provided by the company- Gym and pool access (following covid-19 guidelines)Responsibilities- Take charge of complaints and process files within the prescribed deadlines- Carry out an investigation- Follow up on files with detailed documentation- Perform data entry for management fee cuts and perform processing on a monthly basis- Coordinates the pre-visit and appointment dates for special works- Validate the hours of the special work team- Send information to managers- Update the customer database- Send invoices and ensure payment- Help plan workforce for new projects (via Progression Live)- Coordinate with clients the dates of appointments and create tasks via PL (Projects)- Make customer satisfaction calls- Send billing information to manager- Other related tasksQualifications- High school or college diploma- Have 1 to 2 years of experience in a role involving customer service- Be comfortable in a role involving working as a team- Schedule from Monday to Friday (8am to 5pm)- Focus on customer satisfaction and customer service- Bilingual, spoken and written- Excellent knowledge of MS-Office suite software (Word, Powerpoint, Excel, Outlook)- Ability to work under pressure- Asset: having experience in the field of telecommunicationsSummaryPosition: Customer Service Advisor - Loyalty DepartmentSchedule: Monday to Friday from 8:00 am to 5:00 pm - 40 hours / week.Training: 2-3 weeksThis is an office job, no work from home is currently availableSalary: 19$ -21$ - depending on experienceTemp to PermIf you are interested in this position, contact us by email :ali.abouzeid@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Retention"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $16.00 - $18.00 per hour
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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