Scrum Master

to product focussed teams, using scaled agile concepts. The Enterprise Applications Agile Practice team is supporting this program. In this mandate, you will apply your knowledge of Agile and Scaled practices to the program to help the teams. You will also coach the Scrum Masters in the program in order to accelerate the transformation and stabilize our processes.

Our Client operates across Canada. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties.
Based on an assessment conducted by our client, it has been determined that this position favors candidates that are fluent in English (oral and written). In particular, this position will require the employee to:
Collaborate and provide support to other colleagues and business functions located outside of Quebec who do not speak French

Advantages
T4 benefits
* 2 sick days (Quebec employment minimum standards)
* 4% cumulative over the year based on hours worked (Quebec employment minimum standards)
* 8 holidays (Quebec employment minimum standards)
* Possibility of adhering to our collective medical insurance after 3 months (CAUTION: no disability and life insurance included/possible). Three levels offered based on RAMQ, which means someone who does not have access to RAMQ cannot adhere.

Employee on Randstad's payroll
* Weekly payments
* Accumulates government withholdings: QPIP, QC and CAN Taxes, QC Pension, EI.
* 8 holidays (according to Quebec Labour Standards Act)
* 2 sick days (Quebec employment minimum standards)
* 4% cumulative over the year based on hours worked (Quebec employment minimum standards) approx. 1 day per month. So between 10 and 12 days per year.
* 8 holidays (Quebec employment minimum standards)
* Insurance: Possibility of adhering to our collective medical insurance after 3 months (CAUTION: no disability and life insurance included/possible). Three levels offered based on RAMQ, which means someone who does not have access to RAMQ cannot adhere. Preferential Randstad rate.
* Flexibility to gain career experience in different fields and companies
* Continue to work and not be unemployed during periods and contexts of constraining employment


Responsibilities
Activities
The position is responsible for the following components:
1. Scaled Delivery & Squad Coaching

● Guide and coach multiple multidisciplinary Squads to implement Scaled Agile practices and principles to deliver high-quality digital/media products.
● Facilitate team-level events ensuring continuous alignment with product vision and sprint goals.
● Maintain team focus, flow, and predictability while embedding rigorous quality standards (100% Definition of Done).
● Build a trusting, safe, and transparent environment focused on continuous improvement, autonomy, and open problem-solving. 2. Enablement & Peer Support across the Agile Practice
● Support, coach, and mentor other Scrum Masters across the enterprise practice, facilitating knowledge sharing, community alignment, and elevating overall scaled agile maturity.
● Collaborate within the Agile & Transformation practice to foster consistency in tooling, team working agreements, and scaled delivery standards.
● Contribute to the continuous refinement, evolution, and local enablement of the organization’s Agile Playbook and transformation practices.

3. Scaled Alignment & Product Operating Model Integration
● Actively participate in program-level orchestration and scaled alignment events (such as PI Planning, Program Syncs, and Cross-Team Demos).
● Partner closely with Product Owners, Tech Leads, Architects, and Agile Delivery Leads to ensure backlog readiness, dependency mapping, and clear priority execution.
● Support the organizational transition from traditional project delivery to a product-led operating model, navigating hybrid environments smoothly when required.
● Identify, surface, and resolve daily impediments and cross-team dependencies, escalating systemic blockers through program governance when needed.

4. Execution & Operationalization of the Product Transformation Approach
● Drive the successful implementation and adoption of the enterprise Product Operating Model by guiding teams through their core transformation steps:
1. Transformation Intent: Align teams and stakeholders on shared business and operational outcomes.
2. Ecosystem Diagnosis & Product Design: Identify flow bottlenecks, dependencies, and value stream friction points.
3. MVP Operating Model Activation: Enable essential agile and product management practices across squads and governance layers.
4. Gap Analysis & Prioritization: Assess current team maturity against target practices and prioritize capability gaps based on value and readiness.
5. Roadmap Execution: Translate prioritized improvement areas into actionable, wave-based transformation increments.
6. Continuous Adaptation: Track adoption metrics, measure progress, and continuously evolve team ways of working.

● Act as a proactive agent of change, breaking down operational silos and fostering a shared product culture across business and technology domains.
● Leverage delivery metrics, visual management boards, and transparent reporting to track agile maturity progression and team performance.




Qualifications
Service Requirements – Qualifications
To fulfill this role, the position must have the following qualifications:
● Skills and qualifications Minimum Requirements
○ Bachelor’s degree in computer science or related field
○ Minimum of 7 years of experience in large projects, with 3 years in a Scrum Master/Coach role and demonstrated transformation skills.
○ Deep knowledge of agile practices, frameworks, and techniques, including Scaled Agile.
○ Good knowledge of broadcast concepts and conversion projects are an asset
○ Experience with agile planning and development tools (e.g. JIRA, Confluence). ○ Ability to lead and coach bilingual/remote teams.
○ Scrum Certification is an asset
○ Bilingualism (English and French) is a requirement.

Desired Skills
○ Strong communication skills (both written and oral).
○ Excellent team player with strong interpersonal skills.
○ Good general knowledge and intellectual curiosity (acquire and develop new knowledge and skills).
○ Familiarity with current trends and industry best practices.
○ Self starter with strong ability to lead through influence.
○ Analytical mind and open-minded approach to problem solving.
○ Creative and Innovative.
○ Ability to multitask and deal with concurrent and/or conflicting priorities.

Summary
● Experience level: At least 7 years + of experience in this role
● Linguistic requirements: Fully Bilingual (English and French)
● Location: Montreal
* On-site presence: Hybrid, onsite
* On-site frequency: 1 jday or more
● Estimated duration: 6 months
● Renewal options: 2 renewal options of 6 months each
● Schedule: Full time, Mon-Fri, 8h/day (eastern time zone)
● Desired start date: ASAP

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.