We are seeking an experienced Senior Business Analyst to provide comprehensive business analysis, data modeling, process re-engineering, and technical requirements management for enterprise IT initiatives. In this role, you will serve as the primary liaison between business stakeholders, technical delivery teams, and external vendors. Working across Agile and Waterfall methodologies, you will lead interactive workshops, model complex workflows using swimlane diagrams, define detailed user stories with acceptance criteria, and leverage database/SQL analysis to drive systems optimization and digital transformation.
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Location: Toronto, ON (Fully Onsite – 5 days/week required)
Duration: 6-month contract.
Advantages
End-to-End Business Transformation: Lead high-impact systems re-engineering, workflow automation, and process optimization initiatives.
Diverse Visual & Agile Tooling: Utilize industry-standard platforms including Visio, Lucidchart, Miro, Figma, Azure DevOps, Jira, and Confluence.
Dual BA & Data Scope: Combine traditional business process mapping with hands-on SQL data analysis and database modeling.
Dedicated Onsite Collaboration: Work directly alongside senior technical leads, architects, and business stakeholders in a focused 5-day per week workspace.
Responsibilities
Requirements Elicitation & Workshop Leadership: Lead and facilitate requirements workshops, JAD sessions, and stakeholder interviews to gather, analyze, and document complex data, system, and business requirements.
Process Modeling & Swimlane Diagrams: Create detailed visual workflows, process maps, context diagrams, and swimlane diagrams using Visio, Lucidchart, Miro, and Figma to identify automation opportunities and optimize business processes.
Agile Deliverable & Story Definition: Author well-defined use cases, user stories, and clear acceptance criteria; manage and track requirements within Azure DevOps, Jira, and Confluence across iterative development cycles.
Stakeholder & Vendor Liaison: Act as a central bridge between business subject matter experts, software engineering teams, QA leads, and external vendors to build consensus and align project goals.
Data Analysis & SQL Querying: Perform database analysis and utilize SQL queries, advanced Excel, and data visualization tools to support data-driven decision-making and data modeling.
Systems Re-Engineering & Optimization: Analyze current-state systems to propose re-engineering solutions, workflow enhancements, and business process improvements.
Quality Assurance & UAT Validation: Collaborate with QA specialists to build traceability matrices and support User Acceptance Testing (UAT) to validate system functionality against documented business rules.
Business Documentation & Governance: Prepare comprehensive business cases, feasibility studies, options analyses, and executive briefing notes adhering to organizational governance standards.
Qualifications
Data & Business Requirements Management: Proven experience gathering, analyzing, and documenting complex data, system, and business requirements (Strictly Required).
Process Modeling & Swimlane Diagrams: Demonstrated expertise in process modeling using Visio diagrams, swimlane workflows, and process mapping tools (Strictly Required).
Use Cases, User Stories & Acceptance Criteria: Strong ability to define detailed use cases, user stories, and acceptance criteria for IT solutions (Strictly Required).
Stakeholder Facilitation & Vendor Liaison: Proven ability to effectively liaise between business users, IT teams, and external vendors, including leading workshops and JAD sessions (Strictly Required).
Collaboration & Visual Tooling: Hands-on experience with requirements tracking tools (Jira, Confluence, Azure DevOps) and workflow visualization platforms (Visio, Lucidchart, Miro, Figma) (Strictly Required).
Nice-to-Have Assets:
Prior business analysis experience within a public sector or broader public sector environment.
Proficiency in SQL querying, database analysis, or data visualization tools (Power BI, Advanced Excel).
Familiarity with ERP, CRM, cloud-based business solutions, or web accessibility standards (AODA/WCAG).
Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking an experienced Senior Business Analyst to provide comprehensive business analysis, data modeling, process re-engineering, and technical requirements management for enterprise IT initiatives. In this role, you will serve as the primary liaison between business stakeholders, technical delivery teams, and external vendors. Working across Agile and Waterfall methodologies, you will lead interactive workshops, model complex workflows using swimlane diagrams, define detailed user stories with acceptance criteria, and leverage database/SQL analysis to drive systems optimization and digital transformation.
Location: Toronto, ON (Fully Onsite – 5 days/week required)
Duration: 6-month contract.
Advantages
End-to-End Business Transformation: Lead high-impact systems re-engineering, workflow automation, and process optimization initiatives.
Diverse Visual & Agile Tooling: Utilize industry-standard platforms including Visio, Lucidchart, Miro, Figma, Azure DevOps, Jira, and Confluence.
Dual BA & Data Scope: Combine traditional business process mapping with hands-on SQL data analysis and database modeling.
...
Dedicated Onsite Collaboration: Work directly alongside senior technical leads, architects, and business stakeholders in a focused 5-day per week workspace.
Responsibilities
Requirements Elicitation & Workshop Leadership: Lead and facilitate requirements workshops, JAD sessions, and stakeholder interviews to gather, analyze, and document complex data, system, and business requirements.
Process Modeling & Swimlane Diagrams: Create detailed visual workflows, process maps, context diagrams, and swimlane diagrams using Visio, Lucidchart, Miro, and Figma to identify automation opportunities and optimize business processes.
Agile Deliverable & Story Definition: Author well-defined use cases, user stories, and clear acceptance criteria; manage and track requirements within Azure DevOps, Jira, and Confluence across iterative development cycles.
Stakeholder & Vendor Liaison: Act as a central bridge between business subject matter experts, software engineering teams, QA leads, and external vendors to build consensus and align project goals.
Data Analysis & SQL Querying: Perform database analysis and utilize SQL queries, advanced Excel, and data visualization tools to support data-driven decision-making and data modeling.
Systems Re-Engineering & Optimization: Analyze current-state systems to propose re-engineering solutions, workflow enhancements, and business process improvements.
Quality Assurance & UAT Validation: Collaborate with QA specialists to build traceability matrices and support User Acceptance Testing (UAT) to validate system functionality against documented business rules.
Business Documentation & Governance: Prepare comprehensive business cases, feasibility studies, options analyses, and executive briefing notes adhering to organizational governance standards.
Qualifications
Data & Business Requirements Management: Proven experience gathering, analyzing, and documenting complex data, system, and business requirements (Strictly Required).
Process Modeling & Swimlane Diagrams: Demonstrated expertise in process modeling using Visio diagrams, swimlane workflows, and process mapping tools (Strictly Required).
Use Cases, User Stories & Acceptance Criteria: Strong ability to define detailed use cases, user stories, and acceptance criteria for IT solutions (Strictly Required).
Stakeholder Facilitation & Vendor Liaison: Proven ability to effectively liaise between business users, IT teams, and external vendors, including leading workshops and JAD sessions (Strictly Required).
Collaboration & Visual Tooling: Hands-on experience with requirements tracking tools (Jira, Confluence, Azure DevOps) and workflow visualization platforms (Visio, Lucidchart, Miro, Figma) (Strictly Required).
Nice-to-Have Assets:
Prior business analysis experience within a public sector or broader public sector environment.
Proficiency in SQL querying, database analysis, or data visualization tools (Power BI, Advanced Excel).
Familiarity with ERP, CRM, cloud-based business solutions, or web accessibility standards (AODA/WCAG).
Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
