Senior Program Manager

As a principal program authority, you will bridge the gap between strategic business objectives, complex data engineering, analytics frameworks, and executive stakeholder networks. Operating entirely onsite, you will manage large program budgets with high fiscal accountability, direct multidisciplinary matrixed teams, and establish robust governance models. This role demands an expert who can confidently cultivate consensus among diverse stakeholder networks, navigate formal public sector approval channels, and implement structured change management strategies to drive platform adoption and continuous process optimization.

Location: Toronto, ON

Assignment Type: Onsite (5 days/week, 7.25 hours/day)

Contract Duration: 12 months (with potential for extension)

Advantages
High-Impact Healthcare Scope: Lead high-visibility, complex public healthcare technology programs, driving modern platform adoption, analytics enablement, and data pipeline delivery.

Strategic Autonomy: Direct full-lifecycle initiatives spanning strategy formulation, benefits identification, funding alignment, and long-term knowledge transfer frameworks.

Executive Advisory Influence: Drive program governance by facilitating steering committees and providing portfolio-level risk, dependency, and escalation insights to senior executives.

Predictable Full-Time Structure: Benefit from a structured, stable onsite contract path operating out of a centralized enterprise landscape.

Responsibilities
Strategic Planning & Delivery Governance
Document, manage, and maintain comprehensive, integrated program plans outlining objectives, delivery milestones, multi-layered dependencies, scope boundaries, budget assumptions, and operational readiness activities.

Manage day-to-day delivery coordination across cross-functional business, data engineering, analytics, architecture, privacy, security, vendor, and operational teams to achieve targeted data outcomes.

Establish and execute formal stakeholder engagement frameworks, integrated communication paths, and corporate governance plans.

Develop, monitor, and maintain delivery performance measures and KPIs to track platform adoption progress and capture continuous improvement opportunities.

Direct program strategy from inception through delivery, operational transition, benefits identification, funding alignment, and knowledge transfer.

Risk Management & Operations Leadership
Document, manage, and track integrated program risks, issues, assumptions, decisions, and internal/external dependencies across component projects.

Facilitate regular risk and dependency reviews alongside project squads to isolate environment blockers, formulate mitigation strategies, and prepare executive status reports.

Ensure program delivery is cost-effective, efficient, and fully compliant with established public sector I&IT project methodologies, standards, and gating frameworks.

Direct, manage, and coordinate multidisciplinary teams and matrixed resources across platform adoption, data pipeline delivery, analytics enablement, and operational readiness.

Support budget planning, forecasting, and detailed reporting across multiple funding channels, workstreams, and organizational dependencies.

Supervise the development and communication of program-related updates, governance materials, briefing notes, and executive presentations.

Change Management & Enablement
Lead tailored communication and change management strategies to manage operational impacts, overcome resistance, and support the adoption of new delivery practices.

Provide leadership, coaching, and structured knowledge transfer to strengthen internal program delivery capabilities.

Resolve resource constraints and interpersonal conflicts, negotiating changes to resourcing to ensure project objectives are met in a timely manner.

Promote information technology standards and best practices for program management to facilitate control of system quality and optimize resource utilization.

Qualifications
Core Requirements & Public Sector Experience
Professional Program Tenure: 10+ years of progressive experience successfully managing complex I&IT programs within the public sector or Broader Public Sector (BPS) environment.

Healthcare Domain Expertise: In-depth knowledge and hands-on experience delivering large, complex public sector health-related IT projects and programs.

Methodology Mastery: Deep theoretical and practical handling of project and program management methodology, standards, and techniques (PMI, PMBOK, and public sector I&IT methodologies).

Governance & Approvals Acumen: Clear understanding of public sector policy, IT project approval processes, enterprise architecture standards, and formal gating requirements.

Evaluation Concepts: Superior knowledge of current and emerging concepts in evaluation, including project design, data collection, data profiling analysis, interpretation, and executive reporting.

Compliance Awareness: Solid working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulatory design standards.

Technical & General Program Management Capabilities
Integrated Plan Formulation: Proven background gathering business and technical requirements to create and maintain highly detailed, integrated program schedules.

Advanced Fiscal Control: Extensive experience effectively managing large project budgets, demonstrating high fiscal control and accountability covering estimates, cost forecasting, and financial reconciliation.

Strategic Stakeholder Synthesis: Outstanding background directing stakeholder consultation, consensus building, and facilitating formal steering committees and executive forums.

Risk & Change Governance: Exceptional capability to proactively identify potential risk events before they occur, articulate escalations at the senior executive level, and deploy change management models through all project phases.

Information Management: Foundational understanding of Information Management principles, concepts, policies, and practices.

Leadership & Soft Skills
Consultative Facilitation: Excellent written and verbal communication skills, demonstrating absolute confidence when presenting complex data trends and strategic alignments across all levels of the organization.

Analytical Problem Solving: Superior critical thinking, analytical reasoning, and strategic planning skills to find innovative ways to resolve unique program roadblocks.

Collaborative Leadership: A highly motivated, professional leader who works positively with a wide range of individuals involved in program management.

Summary
If you're interested in the Senior Program Manager role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.