Do you take pride in providing excellent customer service, and are you organized and detail-oriented? I would love to speak with you! A leading manufacturing company in security system design is looking for a Service Coordinator to join its team in Brossard. In this pivotal role, you will partner with a technical expert to ensure the smooth and accurate processing of orders for a prestigious clientele across North America.
...
Advantages
Competitive salary
Variable annual bonus of 4% based on the achievement of company objectives.
Highly advantageous group insurance paid at 85% by the employer.
RRSP program with employer contribution.
37.5-hour workweek with flexible hours.
Hybrid model permitted, although team synergy encourages presence at the Brossard office.
Collaborative work environment free of micromanagement.
Responsibilities
As a Coordinator, you will be the orchestrator of the service department:
Receive and accurately process orders in the ERP system (IFS).
Collaborate with the supply chain department to confirm shipping dates.
Perform logistical follow-ups, send tracking numbers, and keep clients informed of delivery times.
Prepare preliminary billing by validating the accuracy of parts and pricing.
Manage daily communications, primarily via email, with clients and various internal departments.
Qualifications
Relevant experience in B2B customer service.
The use of English (spoken and written) is required for this position, as over 60% of communications, order follow-ups, and customer interactions are conducted with partners and clients located in the United States.
Impeccable attention to detail and strong organizational skills.
Proactive, curious, and solution-oriented attitude.
Proficiency in the Microsoft Office suite (Word, Excel, Outlook).
Previous experience in a manufacturing or industrial environment is an asset.
Summary
Ready to take the leap? Send your resume directly to andre.perron@randstad.ca.
Referral Program
Do you know the perfect candidate? Refer someone you know! An attractive referral bonus will be offered for any recommendation that leads to a permanent hire.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you take pride in providing excellent customer service, and are you organized and detail-oriented? I would love to speak with you! A leading manufacturing company in security system design is looking for a Service Coordinator to join its team in Brossard. In this pivotal role, you will partner with a technical expert to ensure the smooth and accurate processing of orders for a prestigious clientele across North America.
Advantages
Competitive salary
Variable annual bonus of 4% based on the achievement of company objectives.
Highly advantageous group insurance paid at 85% by the employer.
RRSP program with employer contribution.
37.5-hour workweek with flexible hours.
Hybrid model permitted, although team synergy encourages presence at the Brossard office.
Collaborative work environment free of micromanagement.
Responsibilities
As a Coordinator, you will be the orchestrator of the service department:
Receive and accurately process orders in the ERP system (IFS).
Collaborate with the supply chain department to confirm shipping dates.
Perform logistical follow-ups, send tracking numbers, and keep clients informed of delivery times.
...
Prepare preliminary billing by validating the accuracy of parts and pricing.
Manage daily communications, primarily via email, with clients and various internal departments.
Qualifications
Relevant experience in B2B customer service.
The use of English (spoken and written) is required for this position, as over 60% of communications, order follow-ups, and customer interactions are conducted with partners and clients located in the United States.
Impeccable attention to detail and strong organizational skills.
Proactive, curious, and solution-oriented attitude.
Proficiency in the Microsoft Office suite (Word, Excel, Outlook).
Previous experience in a manufacturing or industrial environment is an asset.
Summary
Ready to take the leap? Send your resume directly to andre.perron@randstad.ca.
Referral Program
Do you know the perfect candidate? Refer someone you know! An attractive referral bonus will be offered for any recommendation that leads to a permanent hire.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
