data privacy policy.

randstad canada's data privacy policy

Randstad Interim Inc. (“Randstad Canada”) is committed to take all reasonable steps to preserve the confidentiality of all Personal Information it collects in a manner consistent with applicable law.

Purpose/Scope: The purpose of this Privacy Policy (“this Policy”) is to  set out the manner in which Randstad Canada collects, uses, discloses and otherwise manages the personal information of job seekers,  candidates and visitors to our website available at www.randstad.ca (the “Website”). This Policy does not apply to Randstad Canada’s internal employees, temporary workers, assigned resources, Coop students, interns, volunteers and independent contractors.

Owner:  Chief Privacy Officer

Review Period:  A minimum of every two year or earlier in the event of legislative reform or as otherwise required to ensure data privacy compliance.

Personal Information: "Personal Information" means information about an identifiable individual. An individual’s personal information includes his or her name, home address, resume, references, education and work experience and other job-related information. However, it excludes business contact information when used to contact an individual in his/her business capacity, such as contact information disclosed on a business card.

collection and use of personal information

In the course of its commercial activities, Randstad Canada ordinarily collects, uses and discloses Personal Information to facilitate the search for, selection and recruitment of candidates. Randstad Canada may use online services to help it search for and recruit candidates, and may disclose information that identifies its candidates and employees to such service providers for this purpose. 

Specifically, we may collect personal information when an individual:

  • Visits on our Website;
  • Applies for a Job;
  • Signs-up to receive job alerts;
  • Signs-up to receive job and career related emails;
  • Participate in a survey;
  • Share a job listing with a friend;
  • Contacts us with a comment, question or complaint.
     

visiting our website

Please see our Cookies and Interest-Based Advertising Policy for further information about how we use cookies and other tracking technologies on our Website and apps.

applying for a Job

You do not have to register or create an account to visit and browse certain features of the Website. However, in order to apply for a job, you are required to create an account. We collect your first and last name, email address, phone number and a password that you select in order to create your account, and contact you about your job application or other jobs that may be of interest to you. When you apply for a job, we also collect your resume that you upload as well as other employment-related materials you provide to us, including letters of reference, transcripts, awards, etc. We use this information to process your application, assess your qualifications and suitability for the job you applied for as well as for other current and future career opportunities. When you create your My Randstad profile, we can also collect your physical address. this is not mandatory.

creating a job alert

If you sign up to receive job alerts, we will collect your email address, postal code and keywords for your job search. We use this information in order to sent you email communications about new jobs in your area that match your interests.

signing up for communications

We may offer you the ability to sign-up to receive emails with job and career related information or other newsletters from us. When you sign-up, we collect information such as your name and email address which we use to send you the communications you requested to receive. You can opt-out of receiving these communications from us by following the opt-out or “unsubscribe” instructions provided in your email, or by contacting us as set out below. Please note that you may continue to receive job alerts you have signed up to receive as well as emails regarding jobs you have applied for.

surveys

From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, non-personally identifiable form. We use this information to help us better understand our applicants and improve our Website and services.

customer Service

When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, email address, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.

collection and use of personal information

In the course of its commercial activities, Randstad Canada ordinarily collects, uses and discloses Personal Information to facilitate the search for, selection and recruitment of candidates. Randstad Canada may use online services to help it search for and recruit candidates, and may disclose information that identifies its candidates and employees to such service providers for this purpose. 

Specifically, we may collect personal information when an individual:

  • Visits on our Website;
  • Applies for a Job;
  • Signs-up to receive job alerts;
  • Signs-up to receive job and career related emails;
  • Participate in a survey;
  • Share a job listing with a friend;
  • Contacts us with a comment, question or complaint.
     

visiting our website

Please see our Cookies and Interest-Based Advertising Policy for further information about how we use cookies and other tracking technologies on our Website and apps.

applying for a Job

You do not have to register or create an account to visit and browse certain features of the Website. However, in order to apply for a job, you are required to create an account. We collect your first and last name, email address, phone number and a password that you select in order to create your account, and contact you about your job application or other jobs that may be of interest to you. When you apply for a job, we also collect your resume that you upload as well as other employment-related materials you provide to us, including letters of reference, transcripts, awards, etc. We use this information to process your application, assess your qualifications and suitability for the job you applied for as well as for other current and future career opportunities. When you create your My Randstad profile, we can also collect your physical address. this is not mandatory.

creating a job alert

If you sign up to receive job alerts, we will collect your email address, postal code and keywords for your job search. We use this information in order to sent you email communications about new jobs in your area that match your interests.

signing up for communications

We may offer you the ability to sign-up to receive emails with job and career related information or other newsletters from us. When you sign-up, we collect information such as your name and email address which we use to send you the communications you requested to receive. You can opt-out of receiving these communications from us by following the opt-out or “unsubscribe” instructions provided in your email, or by contacting us as set out below. Please note that you may continue to receive job alerts you have signed up to receive as well as emails regarding jobs you have applied for.

surveys

From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, non-personally identifiable form. We use this information to help us better understand our applicants and improve our Website and services.

customer Service

When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, email address, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.

sharing and disclosure of personal information

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as set out herein.

prospective employers

When you apply for a job, certain information may be made available to the company with whom you have applied.

service providers

We may transfer (or otherwise make available) your personal information to Randstad Canada affiliates or third parties who provide services on our behalf.  For example, we may use service providers to send our emails, host our website and operate certain of its features. Your personal information may be maintained and processed by our affiliates and third party service providers in Europe and the US.  Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

business transactions

We may transfer any information we have about you as an asset in connection with a proposed or completed merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Randstad Canada or as part of a corporate reorganization or other change in corporate control. 

legal requirements

Randstad Canada, its US and foreign affiliates, and third party administrators/processors may disclose your personal information in response to a search warrant or other legally valid inquiry or order (which may include lawful access by Canadian, US, or other foreign governmental authorities, courts, or law enforcement agencies), to other organizations in the case of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable Canadian, US, or other law.  

We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, to detect, suppress or prevent fraud, and to investigate or prevent actual or suspected loss or harm to persons or property.

retention

Randstad Canada maintains record retention schedules to ensure that personal Information is retained only as long as reasonably necessary for the fulfillment of the purposes for which such data was collected or other otherwise meet valid legal or business requirements. 

accuracy

Randstad Canada employs reasonable measures to ensure that Personal Information is kept as accurate as required for its purposes.

Requests for correction of Personal Information are handled in accordance with rights granted under applicable legislation and good recordkeeping practices.

safeguards: data security & e-communication policy

Randstad Canada takes reasonable safeguards and security measures to protect Personal Information against unlawful or unauthorized access, disclosure, copying, use or modification. This also includes safeguarding information from loss, theft and damage. In particular, Randstad Canada maintains policies, procedures and technologies to maintain the security of Personal Information from the point of collection to the point of destruction.

individual access and correction

You have the right to access, update, and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. You may access certain Personal Information by logging in to your account on the website https://www.randstad.ca/my-randstad/. Otherwise, all requests to access, update or correct  of Personal Information must be made in writing and directed to the Randstad Canada Privacy Officer: privacyofficer@randstad.ca. We may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to their Personal Information.

recourses available

All complaints, questions or concerns about this Privacy Policy or the manner in which Randstad Canada or its service providers treats your Personal Information should be brought to the local Privacy Officer at privacyofficer@randstad.ca and shall be handled in an expeditious and timely manner. If your matter has not been resolved to your satisfaction, please see the above Accountability section of this policy above.

changes to the privacy policy

This Privacy Policy may be updated periodically to reflect changes to our personal information practices. The revised Privacy Policy will be posted on the Website. We strongly encourage you to please refer to this Privacy Policy often for the latest information about our personal information practices.

last updated: october 2018