talent advisor - msp, Calgary

randstad canada
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job details

calgary, alberta
sales and marketing
job type
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randstad canada
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job description

The Managed Service Provider (MSP) Talent Advisor is responsible for implementing and delivering a successful managed services program strategy to meet/exceed delivery targets within the Program Management Office. The MSP Talent Advisor is responsible for servicing the talent needs of our customers by managing suppliers to ensure successful delivery of a contingent workforce.

Why Randstad Sourceright:

• Randstad Sourceright has established itself as one of the world’s top Managed Services Providers (MSP);
• We are the Canadian leader in staffing services;
• We are one of the 50 Best working places in Canada since 2006;
• You will be reporting to visionary leaders who are open to innovation and to new ideas;
• We provide many continuous training opportunities that will allow you to increase your qualifications;
• Work/life balance is a priority for us;
• You will enjoy tons of opportunities to develop your career.

Responsibilities of the MSP Talent Advisor

• Work with contracted suppliers to develop and implement an effective recruiting strategy to ensure the availability of qualified flexible talent to meet current and anticipated needs of clients;
• Maintain communication with established client(s) to ensure successful business development and to promote client and associate retention through exemplary customer service;
• Execute against the assigned service level metrics. Assume full responsibility for delivering a positive customer service experience to suppliers and clients end users;
• Make decisions that benefit the interests of the client and the organization;
• Implement, monitor and comply with company programs and initiatives;
• Maintain complete and accurate documentation of all defined policies and procedures as required by client.

Requirements of the MSP Talent Advisor

• High school diploma/College certificate or equivalent required; Bachelor’s degree preferred;
• 2-3 years of related experience in staffing, recruiting, MSP account management or customer service experience;
• Strong customer focus and customer service skills;
• Strong communication skills to successfully interface with clients (internal and external at all levels);
• Experience with Vendor Management Systems (VMS) such as Fieldglass, Flextrack or Beeline;
• Proactive with the ability to mitigate risks/issue minimizing the impact to client deliverable;
• Ability to multitask in a fast-paced and process driven environment;
• Ability to adapt priorities in line with changing business needs.

Great people, great opportunities. That's Randstad’s promise to you. We make it a priority to maintain a fast-paced and dynamic workplace where talented Sales recruiters and other professionals can grow and take on new challenges. If our mission and values fit yours, don't hesitate to apply to join our team!

Randstad Canada is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Randstad Canada will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact your Randstad Recruiter/Consultant about your needs, and we will consult with you to ensure suitable accommodation is provided.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
Randstad Canada