The combination of new technologies and pandemic-related workplace shifts has significantly changed the customer experience industry. Many employers are making remote or hybrid work a permanent option. 

Advancements in technology — artificial intelligence (AI), customer relationship management (CRM) systems and multi-channel communication — have altered operations and created a shift in the top in-demand skills for customer experience professionals. 

The best customer experience jobs for 2023 require professionals who are tech-savvy and comfortable working independently; employers are also in need of bilingual candidates. 

Job seekers with in-demand skills have the potential to earn the highest customer experience salaries for 2023. Learn more by browsing all the details on:


the most in-demand customer experience jobs in Canada for 2023

Customer experience representatives continue to top the list of best jobs in customer experience for 2023, as they did in 2022. There are two notable additions: employers are hiring technical support specialists and order management specialists. Candidates with retail or customer experience and strong communication skills will find plenty of job opportunities in 2023.

average salary expectations for customer experience jobs

The salary for intermediate customer experience professionals in 2023 is $59,500 per year. Entry-level positions earn an average annual salary of $43,500. Whereas senior positions in customer experience have an average salary of $85,000 annually.

Curious to see what’s the average salary per region and level of experience? Download our salary guide.

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