We are seeking a detail-oriented, accountable, and tech-savvy Operations Officer II to join a dynamic financial operations team. In this 100% back-office role, you will be responsible for processing high volumes of financial transactions (such as bank wires), managing shared inbox requests, fetching data, and executing accurate data entry to support Corporate, Commercial, and Small Business Banking partners. You will play a critical role in maintaining service quality, managing money movement operations, and meeting strict Service Level Agreements (SLAs) within a compliance-regulated environment.
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Job Title: Operations Officer II
Location: Mississauga, ON (Hybrid: 4 days on-site, Fridays remote)
Position Type: 6-Month Contract (Potential for extension and permanent conversion)
Schedule: Monday – Friday, 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM (Training schedule) Overtime & Rotations possible
Pay Rate $25.56
Advantages
Growth Opportunities: Strong likelihood of contract extension or conversion to a permanent role based on performance and business needs.
Inclusive Environment: Work within a collaborative, highly supportive, diverse, and helpful team of 12 professionals.
Structured Onboarding: Includes a comprehensive 2-week paid training program to set you up for success.
Work-Life Flexibility: Enjoy a hybrid schedule with Fridays working from home.
Responsibilities
Transaction & Wire Processing: Accurately process high volumes of financial transactions, bank wires, and data entry requests in accordance with established guidelines and procedures.
SLA & Inbox Management: Manage incoming requests from shared inboxes, provincial/government agencies, and internal partners, ensuring timely delivery to satisfy strict SLAs.
Operational & Escalation Support: Identify non-standard activities, process issues, or high-risk items and escalate them to appropriate internal/external partners to ensure swift resolution.
Compliance & Due Diligence: Adhere strictly to internal bank policies, Anti-Money Laundering (AML) frameworks, Business Continuity Management, and industry regulatory standards.
Data Management: Read complex documents, fetch required information, update databases, and handle sensitive customer data with utmost confidentiality.
Continuous Improvement: Participate in daily team touchpoints and identify opportunities to streamline processes, mitigate risk, and enhance service delivery.
Qualifications
Education: Post-secondary degree or diploma in Business, Finance, or a related field.
Experience: 2 to 4 years of experience within a banking, financial institution, or trade/wire processing environment.
SLA Experience: Proven track record of working within SLA-driven, high-volume, and compliance-regulated environments.
Technical Skills: Tech-savvy with proficiency in Microsoft 365 (Word, Outlook, and advanced Excel skills) and the ability to quickly learn proprietary banking software.
Soft Skills: Exceptional accuracy, high attention to detail, strong analytical/quantitative capabilities, solid communication skills, and a demonstrated ability to work independently or in a team.
Nice-to-Have Skills:
Direct experience with bank wire processing, Global, or WSS platforms.
Understanding of Money Market and Foreign Exchange (FX) products (e.g., spots, forwards, options, deposits, and loans).
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a detail-oriented, accountable, and tech-savvy Operations Officer II to join a dynamic financial operations team. In this 100% back-office role, you will be responsible for processing high volumes of financial transactions (such as bank wires), managing shared inbox requests, fetching data, and executing accurate data entry to support Corporate, Commercial, and Small Business Banking partners. You will play a critical role in maintaining service quality, managing money movement operations, and meeting strict Service Level Agreements (SLAs) within a compliance-regulated environment.
Job Title: Operations Officer II
Location: Mississauga, ON (Hybrid: 4 days on-site, Fridays remote)
Position Type: 6-Month Contract (Potential for extension and permanent conversion)
Schedule: Monday – Friday, 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM (Training schedule) Overtime & Rotations possible
Pay Rate $25.56
Advantages
Growth Opportunities: Strong likelihood of contract extension or conversion to a permanent role based on performance and business needs.
Inclusive Environment: Work within a collaborative, highly supportive, diverse, and helpful team of 12 professionals.
...
Structured Onboarding: Includes a comprehensive 2-week paid training program to set you up for success.
Work-Life Flexibility: Enjoy a hybrid schedule with Fridays working from home.
Responsibilities
Transaction & Wire Processing: Accurately process high volumes of financial transactions, bank wires, and data entry requests in accordance with established guidelines and procedures.
SLA & Inbox Management: Manage incoming requests from shared inboxes, provincial/government agencies, and internal partners, ensuring timely delivery to satisfy strict SLAs.
Operational & Escalation Support: Identify non-standard activities, process issues, or high-risk items and escalate them to appropriate internal/external partners to ensure swift resolution.
Compliance & Due Diligence: Adhere strictly to internal bank policies, Anti-Money Laundering (AML) frameworks, Business Continuity Management, and industry regulatory standards.
Data Management: Read complex documents, fetch required information, update databases, and handle sensitive customer data with utmost confidentiality.
Continuous Improvement: Participate in daily team touchpoints and identify opportunities to streamline processes, mitigate risk, and enhance service delivery.
Qualifications
Education: Post-secondary degree or diploma in Business, Finance, or a related field.
Experience: 2 to 4 years of experience within a banking, financial institution, or trade/wire processing environment.
SLA Experience: Proven track record of working within SLA-driven, high-volume, and compliance-regulated environments.
Technical Skills: Tech-savvy with proficiency in Microsoft 365 (Word, Outlook, and advanced Excel skills) and the ability to quickly learn proprietary banking software.
Soft Skills: Exceptional accuracy, high attention to detail, strong analytical/quantitative capabilities, solid communication skills, and a demonstrated ability to work independently or in a team.
Nice-to-Have Skills:
Direct experience with bank wire processing, Global, or WSS platforms.
Understanding of Money Market and Foreign Exchange (FX) products (e.g., spots, forwards, options, deposits, and loans).
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
