We are seeking detail-oriented and tech-savvy Operations Officers to join a highly collaborative, back-office Wealth Operations team during the busy RSP peak season. In this role, you will be responsible for the timely and accurate processing of high-risk financial and non-financial transactions, including client deposits, withdrawals, and account servicing. You will support internal business partners to ensure service level commitments are consistently met while maintaining a seamless operational environment.
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Job Title: Operations Officer II
Location: Toronto, ON (Onsite – 77 Bloor Street West)
Position Type: 5-Month Contract (Full-Time: 37.5 hours/week, Mon–Fri 8:30 AM – 5:00 PM)
Contract Details: High potential for extension or permanent conversion
Pay Rate $25.56
Advantages
Top-Tier Financial Experience: Gain valuable corporate experience within a major Canadian financial institution.
Growth Opportunity: Potential for contract extension or permanent conversion based on performance and business needs.
Comprehensive Onboarding: Dedicated 1-on-1 training with a Team Lead to set you up for success.
100% Back-Office Focus: Pure operational role with zero direct phone calls, allowing you to focus on high-volume task execution.
Responsibilities
Transaction Processing: Execute financial and non-financial transactions accurately and within established Service Level Agreements (SLAs).
Risk & Compliance Management: Identify, escalate, and resolve non-standard or high-risk processing issues, ensuring strict compliance with enterprise and industry regulations.
System & Data Management: Utilize multiple internal applications and Microsoft Excel to process, track, and upload/download data efficiently.
Process Improvement: Participate in continuous improvement initiatives by analyzing workflows, identifying process gaps, and assisting with testing or system capability enhancements.
Team Collaboration: Actively participate in daily operational huddles and work closely with a close-knit team to manage peak volumes effectively.
Qualifications
Education: Post-secondary degree or diploma (coursework in finance, business, or economics is strongly preferred).
Technical Skills: Strong proficiency in Microsoft Excel, including working knowledge or familiarity with Macros and End User Computing (EUC) tools.
Communication: Excellent written and verbal communication skills for internal team collaboration and documentation.
Adaptability: Ability to thrive under pressure, prioritize workloads, and multi-task across complex software applications in a fast-paced environment.
Nice-to-Have Skills:
Prior operational or processing experience within a bank or financial institution.
Product knowledge of Registered Plans (RSPs, TFSAs, etc.).
Background in customer service or corporate operations.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking detail-oriented and tech-savvy Operations Officers to join a highly collaborative, back-office Wealth Operations team during the busy RSP peak season. In this role, you will be responsible for the timely and accurate processing of high-risk financial and non-financial transactions, including client deposits, withdrawals, and account servicing. You will support internal business partners to ensure service level commitments are consistently met while maintaining a seamless operational environment.
Job Title: Operations Officer II
Location: Toronto, ON (Onsite – 77 Bloor Street West)
Position Type: 5-Month Contract (Full-Time: 37.5 hours/week, Mon–Fri 8:30 AM – 5:00 PM)
Contract Details: High potential for extension or permanent conversion
Pay Rate $25.56
Advantages
Top-Tier Financial Experience: Gain valuable corporate experience within a major Canadian financial institution.
Growth Opportunity: Potential for contract extension or permanent conversion based on performance and business needs.
Comprehensive Onboarding: Dedicated 1-on-1 training with a Team Lead to set you up for success.
...
100% Back-Office Focus: Pure operational role with zero direct phone calls, allowing you to focus on high-volume task execution.
Responsibilities
Transaction Processing: Execute financial and non-financial transactions accurately and within established Service Level Agreements (SLAs).
Risk & Compliance Management: Identify, escalate, and resolve non-standard or high-risk processing issues, ensuring strict compliance with enterprise and industry regulations.
System & Data Management: Utilize multiple internal applications and Microsoft Excel to process, track, and upload/download data efficiently.
Process Improvement: Participate in continuous improvement initiatives by analyzing workflows, identifying process gaps, and assisting with testing or system capability enhancements.
Team Collaboration: Actively participate in daily operational huddles and work closely with a close-knit team to manage peak volumes effectively.
Qualifications
Education: Post-secondary degree or diploma (coursework in finance, business, or economics is strongly preferred).
Technical Skills: Strong proficiency in Microsoft Excel, including working knowledge or familiarity with Macros and End User Computing (EUC) tools.
Communication: Excellent written and verbal communication skills for internal team collaboration and documentation.
Adaptability: Ability to thrive under pressure, prioritize workloads, and multi-task across complex software applications in a fast-paced environment.
Nice-to-Have Skills:
Prior operational or processing experience within a bank or financial institution.
Product knowledge of Registered Plans (RSPs, TFSAs, etc.).
Background in customer service or corporate operations.
Summary
If you are interested in the operations officer role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
