- CCaaS Solutions SpecialistOur client, a major and recognized organization in its industry, is undertaking a significant modernization by migrating its CCaaS systems to a next-generation solution focused on automation and artificial intelligence.Working alongside our experts, you will be a key technical player, designing agent interfaces (API/CRM), managing level 2 and 3 support after our migrations, and ensuring the platform's long-term viability.AdvantageCCaaS Solutions SpecialistOur client, a major and recognized organization in its industry, is undertaking a significant modernization by migrating its CCaaS systems to a next-generation solution focused on automation and artificial intelligence.Working alongside our experts, you will be a key technical player, designing agent interfaces (API/CRM), managing level 2 and 3 support after our migrations, and ensuring the platform's long-term viability.Advantage
- Principal Systems and Network TechnicianOur client is a private educational institution based in East Montreal. Driven by significant growth, the IT team is opening a brand-new position for an autonomous and versatile professional.As a Senior Systems and Network Technician, your daily work will combine resolving complex Level 2 incidents with the proactive management, optimization, and monitoring of the institution's technology infrastructure.AdvantagesHerPrincipal Systems and Network TechnicianOur client is a private educational institution based in East Montreal. Driven by significant growth, the IT team is opening a brand-new position for an autonomous and versatile professional.As a Senior Systems and Network Technician, your daily work will combine resolving complex Level 2 incidents with the proactive management, optimization, and monitoring of the institution's technology infrastructure.AdvantagesHer
