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      • Montréal, Québec
      • Contract
      Are you tech savvy? Do you have strong analytical and problem-solving skills? If so, you can join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Support Representative.This is a work-from-home role for now but open to candidates who can work in Montreal, Halifax, Kitchener/Waterloo, or Toronto (where their offices are located).As a Bilingual Technical Support Representative, you will be responsible for delivering technology support and solutions to company's Canadian sales force. You will be assisting Financial Advisors with varying PC based hardware and software platforms operating from Manulife and other offices across the country.AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Montreal, Halifax, Kitchener/Waterloo, or Toronto location when offices reopen- $25/hour- 6-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: September 28th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Assisting advisors in resolving hardware and software related problems• Being pro-active in the Advisor’s experience when it comes to technology support.• Troubleshooting to resolving technical incoming telephone and email inquiries• Supporting the Diamond View Suite, Manulife Advisor web portal (Repsource, Advisor Portal) and other proprietary or sponsored software• Documenting of procedures• Communicating technical issues to a non-technical audienceQualifications• Bilingual in French and English• 3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• B.Sc. in Computing or Technical training• Previous experience supporting Business Applications or Portals for business clients• Previous experience in a customer service role• Previous call centre experience• Ability to work in a customer service, team-oriented environment• Ability to learn new technologies and tools• Ability to work both independently and in a team settingSummaryIf you are interested in the Bilingual Technical Support Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy? Do you have strong analytical and problem-solving skills? If so, you can join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Support Representative.This is a work-from-home role for now but open to candidates who can work in Montreal, Halifax, Kitchener/Waterloo, or Toronto (where their offices are located).As a Bilingual Technical Support Representative, you will be responsible for delivering technology support and solutions to company's Canadian sales force. You will be assisting Financial Advisors with varying PC based hardware and software platforms operating from Manulife and other offices across the country.AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Montreal, Halifax, Kitchener/Waterloo, or Toronto location when offices reopen- $25/hour- 6-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: September 28th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Assisting advisors in resolving hardware and software related problems• Being pro-active in the Advisor’s experience when it comes to technology support.• Troubleshooting to resolving technical incoming telephone and email inquiries• Supporting the Diamond View Suite, Manulife Advisor web portal (Repsource, Advisor Portal) and other proprietary or sponsored software• Documenting of procedures• Communicating technical issues to a non-technical audienceQualifications• Bilingual in French and English• 3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• B.Sc. in Computing or Technical training• Previous experience supporting Business Applications or Portals for business clients• Previous experience in a customer service role• Previous call centre experience• Ability to work in a customer service, team-oriented environment• Ability to learn new technologies and tools• Ability to work both independently and in a team settingSummaryIf you are interested in the Bilingual Technical Support Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      • Create, manage, and maintain integrity assessment programs and plans to ensure Enbridge Gas’ storage wells remain safe, environmentally responsible, reliable, and in compliance with the requirements of applicable standards and regulations.• Provides technical support on integrity matters, including consultation on designs and procedures.• Development of engineering standards and procedures related to underground storage assets.• Provides analysis and recommendations for asset management related to storage assets.• Completes engineering evaluations of storage assets and provides recommendations for enhancement through maintenance and expansion projects.• Maintenance of asset records for underground storage wells.Education:A degree in Mechanical or Chemical Engineering Registered as an EIT Please send your resume in confidence to paul.dusome@randstad.caAdvantagesCurrent or previous experience in gas distribution or oil & gas Registered as an EIT Responsibilities• Create, manage, and maintain integrity assessment programs and plans to ensure Enbridge Gas’ storage wells remain safe, environmentally responsible, reliable, and in compliance with the requirements of applicable standards and regulations.• Provides technical support on integrity matters, including consultation on designs and procedures.• Development of engineering standards and procedures related to underground storage assets.• Provides analysis and recommendations for asset management related to storage assets.• Completes engineering evaluations of storage assets and provides recommendations for enhancement through maintenance and expansion projects.• Maintenance of asset records for underground storage wells.Education:A degree in Mechanical or Chemical Engineering Registered as an EIT Please send your resume in confidence to paul.dusome@randstad.caQualificationsEducation:A degree in Mechanical or Chemical Engineering Registered as an EIT Summary• Create, manage, and maintain integrity assessment programs and plans to ensure Enbridge Gas’ storage wells remain safe, environmentally responsible, reliable, and in compliance with the requirements of applicable standards and regulations.• Provides technical support on integrity matters, including consultation on designs and procedures.• Development of engineering standards and procedures related to underground storage assets.• Provides analysis and recommendations for asset management related to storage assets.• Completes engineering evaluations of storage assets and provides recommendations for enhancement through maintenance and expansion projects.• Maintenance of asset records for underground storage wells.Education:A degree in Mechanical or Chemical Engineering Registered as an EIT Please send your resume in confidence to paul.dusome@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Create, manage, and maintain integrity assessment programs and plans to ensure Enbridge Gas’ storage wells remain safe, environmentally responsible, reliable, and in compliance with the requirements of applicable standards and regulations.• Provides technical support on integrity matters, including consultation on designs and procedures.• Development of engineering standards and procedures related to underground storage assets.• Provides analysis and recommendations for asset management related to storage assets.• Completes engineering evaluations of storage assets and provides recommendations for enhancement through maintenance and expansion projects.• Maintenance of asset records for underground storage wells.Education:A degree in Mechanical or Chemical Engineering Registered as an EIT Please send your resume in confidence to paul.dusome@randstad.caAdvantagesCurrent or previous experience in gas distribution or oil & gas Registered as an EIT Responsibilities• Create, manage, and maintain integrity assessment programs and plans to ensure Enbridge Gas’ storage wells remain safe, environmentally responsible, reliable, and in compliance with the requirements of applicable standards and regulations.• Provides technical support on integrity matters, including consultation on designs and procedures.• Development of engineering standards and procedures related to underground storage assets.• Provides analysis and recommendations for asset management related to storage assets.• Completes engineering evaluations of storage assets and provides recommendations for enhancement through maintenance and expansion projects.• Maintenance of asset records for underground storage wells.Education:A degree in Mechanical or Chemical Engineering Registered as an EIT Please send your resume in confidence to paul.dusome@randstad.caQualificationsEducation:A degree in Mechanical or Chemical Engineering Registered as an EIT Summary• Create, manage, and maintain integrity assessment programs and plans to ensure Enbridge Gas’ storage wells remain safe, environmentally responsible, reliable, and in compliance with the requirements of applicable standards and regulations.• Provides technical support on integrity matters, including consultation on designs and procedures.• Development of engineering standards and procedures related to underground storage assets.• Provides analysis and recommendations for asset management related to storage assets.• Completes engineering evaluations of storage assets and provides recommendations for enhancement through maintenance and expansion projects.• Maintenance of asset records for underground storage wells.Education:A degree in Mechanical or Chemical Engineering Registered as an EIT Please send your resume in confidence to paul.dusome@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Main Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Main Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Main Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Main Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - Work from homeMust be local to Toronto area, as potential to move back in office.Contract Details:4 month contract (possibility of extension or permanent hire)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate: $17.09+Advantages- Great opportunity with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 4 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English- Minimum 2 years previous experience in Customer service or Call Centre is required- Financial, Insurance or Technical experience is an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to aditi.gandhi@randstad.ca Please add Email Subject Line: Customer Service and Technical Support Representative - Torontohuman forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - Work from homeMust be local to Toronto area, as potential to move back in office.Contract Details:4 month contract (possibility of extension or permanent hire)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate: $17.09+Advantages- Great opportunity with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 4 months contract is completed- Great work culture and work life balance- Weekly payResponsibilities- Call centre, taking inbound customer service inquiries- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English- Minimum 2 years previous experience in Customer service or Call Centre is required- Financial, Insurance or Technical experience is an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to aditi.gandhi@randstad.ca Please add Email Subject Line: Customer Service and Technical Support Representative - Torontohuman forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oshawa, Ontario
      • Contract
      Our client, an Oshawa based leader in the educational industry , is looking for 2 Service Desk Analysts to work on-site for a 1 month period from Aug 12 - through Sept 23 to help students who are returning for the fall semester. The incumbent will be responsible for providing password support assistance to students. In addition, the incumbent may be required to provide:1st level services and support of laptops, PC’s, printers, peripherals, software and Provide escalation for all calls to their respective support analysts via call ticketing system and phone.Advantages- Gain additional work experience within the educational industry.- opportunity for contact extensionResponsibilitiesThe incumbent will be responsible for providing password support assistance to students.In addition, the incumbent may be required to provide:1st level services and support of laptops, PC’s, printers, peripherals, software for College and University students, faculty and admin staff. Working with other 1st level support staff, key responsibilities will be incident resolution for issues related to student laptops, academic workstations, computer lab workstations, managing requests and trouble tickets issues. Provide first line support for the DC and ON Tech user community, providing thorough and concise technical support with immediate resolution where possible to clients.Provide escalation for all calls to their respective support analysts via call ticketing system and phone.Provide initial incident call logging and any necessary follow up with customers via telephone, email and/or walk-up support ensuring quality of service.Required to document technical information, notes, user guides for internal or customer use if required. QualificationsQUALIFICATIONS: Two-year diploma or degree in related field Information Technology or Business Administration.ITIL v3 and MCP certification an asset.Related work experience in Information Technology and dealing with the public.A minimum of two years 1st level support in a network environment.Well-developed problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.Able to cope under high pressure and constant changes in priorities.Excellent interpersonal skills and proven ability to work well with users.Strong critical thinking, analytical, organizational and decision-making skills.Familiarity with Banner, MyCampus would be an asset. SummaryMUST HAVE QUALIFICATIONSExperience providing 1st level technical support in a network environment 2-3 yearsExcellent verbal communication skills in EnglishTwo-year diploma/degree in Information Technology or Business AdministrationNICE TO HAVE QUALIFICATIONSITIL v3 and MCP certification an asset.Familiarity with Banner, MyCampus would be an asset. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client, an Oshawa based leader in the educational industry , is looking for 2 Service Desk Analysts to work on-site for a 1 month period from Aug 12 - through Sept 23 to help students who are returning for the fall semester. The incumbent will be responsible for providing password support assistance to students. In addition, the incumbent may be required to provide:1st level services and support of laptops, PC’s, printers, peripherals, software and Provide escalation for all calls to their respective support analysts via call ticketing system and phone.Advantages- Gain additional work experience within the educational industry.- opportunity for contact extensionResponsibilitiesThe incumbent will be responsible for providing password support assistance to students.In addition, the incumbent may be required to provide:1st level services and support of laptops, PC’s, printers, peripherals, software for College and University students, faculty and admin staff. Working with other 1st level support staff, key responsibilities will be incident resolution for issues related to student laptops, academic workstations, computer lab workstations, managing requests and trouble tickets issues. Provide first line support for the DC and ON Tech user community, providing thorough and concise technical support with immediate resolution where possible to clients.Provide escalation for all calls to their respective support analysts via call ticketing system and phone.Provide initial incident call logging and any necessary follow up with customers via telephone, email and/or walk-up support ensuring quality of service.Required to document technical information, notes, user guides for internal or customer use if required. QualificationsQUALIFICATIONS: Two-year diploma or degree in related field Information Technology or Business Administration.ITIL v3 and MCP certification an asset.Related work experience in Information Technology and dealing with the public.A minimum of two years 1st level support in a network environment.Well-developed problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.Able to cope under high pressure and constant changes in priorities.Excellent interpersonal skills and proven ability to work well with users.Strong critical thinking, analytical, organizational and decision-making skills.Familiarity with Banner, MyCampus would be an asset. SummaryMUST HAVE QUALIFICATIONSExperience providing 1st level technical support in a network environment 2-3 yearsExcellent verbal communication skills in EnglishTwo-year diploma/degree in Information Technology or Business AdministrationNICE TO HAVE QUALIFICATIONSITIL v3 and MCP certification an asset.Familiarity with Banner, MyCampus would be an asset. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Oracle EBS Developer Profile:The Oracle E-Business developer provides application technical support within the Oracle E-Business Suite of applications. Responsibilities include code modifications, testing, deployment and production support in Oracle e-Business Suite. Work involves documenting program specifications, developing, maintaining, and testing custom programs, reports and forms that interface with Oracle E-Business Suite in order to provide an integrated information system solution to meet the business needs.AdvantagesWork from home until 2022. And IN Q1 a partial return to the office with flex plan to returnResponsibilities 10 plus years of developer experience with Oracle E-Business suite Ability to design, develop, unit test, and deploy Reports, Interfaces, Customizations, Extensions objects in EBS. Strong technical knowledge in developing objects in Oracle applications using SQL and PL/SQL. Shell Scripting is a plus. Strong knowledge in developing reports using XML Publisher. Strong knowledge of Application Object Library (AOL). Knowledge/understanding of Oracle EBS Financial modules such as General Ledger, Accounts Payables, Cash Management. Familiarity with Oracle suggested standards and approach for delivering EBS work products. Ability to understand and capture the requirements accurately, demonstrate analytical thinking, conceptualize technical design options, identify the best option and complete the technical design specifications. Highly self-motivated and directed and an ability to prioritize and execute multiple tasks simultaneously in a fast-paced environment. Solution-focused and flexible to adapt to the needs of the business. Provides technical documentation updated to latest enhancements and releases. Registers developed programs with the Oracle application software to provide and easily accessible system for users. Works with Oracle support services to resolve customer open issues.Qualifications 10 plus years of developer experience with Oracle E-Business suite Ability to design, develop, unit test, and deploy Reports, Interfaces, Customizations, Extensions objects in EBS. Strong technical knowledge in developing objects in Oracle applications using SQL and PL/SQL. Shell Scripting is a plus. Strong knowledge in developing reports using XML Publisher. Strong knowledge of Application Object Library (AOL). Knowledge/understanding of Oracle EBS Financial modules such as General Ledger, Accounts Payables, Cash Management. Familiarity with Oracle suggested standards and approach for delivering EBS work products. Ability to understand and capture the requirements accurately, demonstrate analytical thinking, conceptualize technical design options, identify the best option and complete the technical design specifications. Highly self-motivated and directed and an ability to prioritize and execute multiple tasks simultaneously in a fast-paced environment. Solution-focused and flexible to adapt to the needs of the business. Provides technical documentation updated to latest enhancements and releases. Registers developed programs with the Oracle application software to provide and easily accessible system for users. Works with Oracle support services to resolve customer open issues.SummaryThe Oracle E-Business developer provides application technical support within the Oracle E-Business Suite of applications. Responsibilities include code modifications, testing, deployment and production support in Oracle e-Business Suite. Work involves documenting program specifications, developing, maintaining, and testing custom programs, reports and forms that interface with Oracle E-Business Suite in order to provide an integrated information system solution to meet the business needs.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Oracle EBS Developer Profile:The Oracle E-Business developer provides application technical support within the Oracle E-Business Suite of applications. Responsibilities include code modifications, testing, deployment and production support in Oracle e-Business Suite. Work involves documenting program specifications, developing, maintaining, and testing custom programs, reports and forms that interface with Oracle E-Business Suite in order to provide an integrated information system solution to meet the business needs.AdvantagesWork from home until 2022. And IN Q1 a partial return to the office with flex plan to returnResponsibilities 10 plus years of developer experience with Oracle E-Business suite Ability to design, develop, unit test, and deploy Reports, Interfaces, Customizations, Extensions objects in EBS. Strong technical knowledge in developing objects in Oracle applications using SQL and PL/SQL. Shell Scripting is a plus. Strong knowledge in developing reports using XML Publisher. Strong knowledge of Application Object Library (AOL). Knowledge/understanding of Oracle EBS Financial modules such as General Ledger, Accounts Payables, Cash Management. Familiarity with Oracle suggested standards and approach for delivering EBS work products. Ability to understand and capture the requirements accurately, demonstrate analytical thinking, conceptualize technical design options, identify the best option and complete the technical design specifications. Highly self-motivated and directed and an ability to prioritize and execute multiple tasks simultaneously in a fast-paced environment. Solution-focused and flexible to adapt to the needs of the business. Provides technical documentation updated to latest enhancements and releases. Registers developed programs with the Oracle application software to provide and easily accessible system for users. Works with Oracle support services to resolve customer open issues.Qualifications 10 plus years of developer experience with Oracle E-Business suite Ability to design, develop, unit test, and deploy Reports, Interfaces, Customizations, Extensions objects in EBS. Strong technical knowledge in developing objects in Oracle applications using SQL and PL/SQL. Shell Scripting is a plus. Strong knowledge in developing reports using XML Publisher. Strong knowledge of Application Object Library (AOL). Knowledge/understanding of Oracle EBS Financial modules such as General Ledger, Accounts Payables, Cash Management. Familiarity with Oracle suggested standards and approach for delivering EBS work products. Ability to understand and capture the requirements accurately, demonstrate analytical thinking, conceptualize technical design options, identify the best option and complete the technical design specifications. Highly self-motivated and directed and an ability to prioritize and execute multiple tasks simultaneously in a fast-paced environment. Solution-focused and flexible to adapt to the needs of the business. Provides technical documentation updated to latest enhancements and releases. Registers developed programs with the Oracle application software to provide and easily accessible system for users. Works with Oracle support services to resolve customer open issues.SummaryThe Oracle E-Business developer provides application technical support within the Oracle E-Business Suite of applications. Responsibilities include code modifications, testing, deployment and production support in Oracle e-Business Suite. Work involves documenting program specifications, developing, maintaining, and testing custom programs, reports and forms that interface with Oracle E-Business Suite in order to provide an integrated information system solution to meet the business needs.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      • $30.00 per hour
      Are you a customer service professional with previous experience in the insurance/finance industry? Do you have a mix of customer support and technical support experience? Are you fluently bilingual in French and English? If so we have an excellent opportunity for you! We are currently looking for a Bilingual Customer Analyst to work a 6 month assignment with our client in the Home and Auto Insurance Industry. If successful you will work full time hours on a 6 month assignment, supporting their Markham office (working remotely until further notice).Advantages• Gain experience working for an industry leading insurance organization• Earn a competitive rate within the industry• Work full time hours on a 6 month assignment• Markham Location (working remotely until further notice)Responsibilities1. Handle all telephone demand & email inquiries from brokerages, LIAs & internal stakeholders for system access inquiries, support requests, and guidance inquiries2. Deliver a high standard of customer service based on communication, professionalism, timeliness and accuracy of technical information provided3. Accountable to ensure ticket lifecycle does not exceed defined standard4. Log requests, follow up on outstanding items, and provide instructions and status updates to users in a clear, professional manner (written and verbal)5. Create/modify/remove system access as requested – aligned to defined standard6. Can provide support on systems when called on by peers (junior)7. Maintain knowledge of supporting systems, provide cross-training (as needed)8. Prioritize and manage multiple requests based on urgency/impact of request9. Identify trends with brokers, taking the lead to work with BD team on training10. Ability to effectively handle all Broker & customer requests end to end11. Keep abreast of all Broker communication and changes in guidelines & technology12. Ability to act as SME to represent the team on initiatives13. Trouble-shoot & identify root cause of technical issues where applicable14. Triage complex issues effectively for further investigationQualifications• 3+ years of previous client service experience, preferably in the insurance industry• Bilingual in French and English• Strong written and verbal communication skills• Excellent problem solving skills• Basic appreciation of broker operating environments, and that of insurance• Basic understanding of Underwriting principles• Intermediate technical skills on MS Office suite of products• Basic knowledge of broker applications• Ability to manage client expectations by actively listening• Can communicate in a friendly, professional manner• Able to make sound judgments/decisions after thorough investigation• Can be resourceful when investigating and resolving issuesSummaryAre you a customer service professional with previous experience in the insurance/finance industry? Do you have a mix of customer support and technical support experience? Are you fluently bilingual in French and English? If so we have an excellent opportunity for you! We are currently looking for a Bilingual Customer Analyst to work a 6 month assignment with our client in the Home and Auto Insurance Industry. If successful you will work full time hours on a 6 month assignment, supporting their Markham office (working remotely until further notice).Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service professional with previous experience in the insurance/finance industry? Do you have a mix of customer support and technical support experience? Are you fluently bilingual in French and English? If so we have an excellent opportunity for you! We are currently looking for a Bilingual Customer Analyst to work a 6 month assignment with our client in the Home and Auto Insurance Industry. If successful you will work full time hours on a 6 month assignment, supporting their Markham office (working remotely until further notice).Advantages• Gain experience working for an industry leading insurance organization• Earn a competitive rate within the industry• Work full time hours on a 6 month assignment• Markham Location (working remotely until further notice)Responsibilities1. Handle all telephone demand & email inquiries from brokerages, LIAs & internal stakeholders for system access inquiries, support requests, and guidance inquiries2. Deliver a high standard of customer service based on communication, professionalism, timeliness and accuracy of technical information provided3. Accountable to ensure ticket lifecycle does not exceed defined standard4. Log requests, follow up on outstanding items, and provide instructions and status updates to users in a clear, professional manner (written and verbal)5. Create/modify/remove system access as requested – aligned to defined standard6. Can provide support on systems when called on by peers (junior)7. Maintain knowledge of supporting systems, provide cross-training (as needed)8. Prioritize and manage multiple requests based on urgency/impact of request9. Identify trends with brokers, taking the lead to work with BD team on training10. Ability to effectively handle all Broker & customer requests end to end11. Keep abreast of all Broker communication and changes in guidelines & technology12. Ability to act as SME to represent the team on initiatives13. Trouble-shoot & identify root cause of technical issues where applicable14. Triage complex issues effectively for further investigationQualifications• 3+ years of previous client service experience, preferably in the insurance industry• Bilingual in French and English• Strong written and verbal communication skills• Excellent problem solving skills• Basic appreciation of broker operating environments, and that of insurance• Basic understanding of Underwriting principles• Intermediate technical skills on MS Office suite of products• Basic knowledge of broker applications• Ability to manage client expectations by actively listening• Can communicate in a friendly, professional manner• Able to make sound judgments/decisions after thorough investigation• Can be resourceful when investigating and resolving issuesSummaryAre you a customer service professional with previous experience in the insurance/finance industry? Do you have a mix of customer support and technical support experience? Are you fluently bilingual in French and English? If so we have an excellent opportunity for you! We are currently looking for a Bilingual Customer Analyst to work a 6 month assignment with our client in the Home and Auto Insurance Industry. If successful you will work full time hours on a 6 month assignment, supporting their Markham office (working remotely until further notice).Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you a graduate of a Mechanical Engineering program?Do you have knowledge of Pumps and Rotating EquipmentAre you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.French is a plus, but not essentialKnowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a graduate of a Mechanical Engineering program?Do you have knowledge of Pumps and Rotating EquipmentAre you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.French is a plus, but not essentialKnowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you a graduate of a Mechanical Engineering program?Are you fluent in English and French?Are you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.Bilingual French and English is an asset in this position.Knowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a graduate of a Mechanical Engineering program?Are you fluent in English and French?Are you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.Bilingual French and English is an asset in this position.Knowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a reference and resource person, you contribute to the resolution of complex problems through analyzes and your global knowledgeof the business domain.Main responsibilitiesActively participate in the development of implementation strategies, carry out the development of software products, including design, code, test automation and operation by applying good development, data and security practicesDocument technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and distribute training for peers and consumersProvide technical support and analyze complex issues, determine the causes and follow up on problems during critical incidents and ensure their resolutionRequired profileCollege diploma (technical DEC) in an appropriate disciplineA minimum of four years of relevant experienceProficiency in English at an advanced level• Java knowledge essential• Knowledge of Web, GIT, Maven and Jenkins (an asset)• Knowledge of cloud computing (an asset)• Knowledge of Angular / TypeScript / NodeJS (an asset)• Knowledge and interest in automated unit testing• Knowledge of the Genesys platform (an asset)• Knowledge of Text-to-speech (TTS) and Speech-to-text (STT) TTS APIs (an asset)• Knowledge of natural language processing (NLP) (an asset)Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a reference and resource person, you contribute to the resolution of complex problems through analyzes and your global knowledgeof the business domain.Main responsibilitiesActively participate in the development of implementation strategies, carry out the development of software products, including design, code, test automation and operation by applying good development, data and security practicesDocument technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and distribute training for peers and consumersProvide technical support and analyze complex issues, determine the causes and follow up on problems during critical incidents and ensure their resolutionRequired profileCollege diploma (technical DEC) in an appropriate disciplineA minimum of four years of relevant experienceProficiency in English at an advanced level• Java knowledge essential• Knowledge of Web, GIT, Maven and Jenkins (an asset)• Knowledge of cloud computing (an asset)• Knowledge of Angular / TypeScript / NodeJS (an asset)• Knowledge and interest in automated unit testing• Knowledge of the Genesys platform (an asset)• Knowledge of Text-to-speech (TTS) and Speech-to-text (STT) TTS APIs (an asset)• Knowledge of natural language processing (NLP) (an asset)Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes.Main responsibilities:Analyze client or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlinesCoordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managersDevelop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applicationsInstall and test software packages or implement applications with assigned customersAct as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsSkills sought:- Significant experience in Angular 12.2 web programming- Demonstrate at least 5 years of experience in a similar role (desired levels: intermediate and senior)- Significant experience in Java web programming (J2EE, Javascript, HTML5, CSS3, etc.)- Significant experience with the Pivotal Paas platform and databases (Oracles),- Working knowledge of various development frameworks (JQuery, Springboot, Hibernate, BootStrap, etc.)- Practical knowledge of RestAPI- Working knowledge of development support tools (GIT, ANT, MAVEN, JENKIN, JIRA, Artifactory, etc.)- Experience of development projects in agile modeAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes.Main responsibilities:Analyze client or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlinesCoordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managersDevelop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applicationsInstall and test software packages or implement applications with assigned customersAct as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsSkills sought:- Significant experience in Angular 12.2 web programming- Demonstrate at least 5 years of experience in a similar role (desired levels: intermediate and senior)- Significant experience in Java web programming (J2EE, Javascript, HTML5, CSS3, etc.)- Significant experience with the Pivotal Paas platform and databases (Oracles),- Working knowledge of various development frameworks (JQuery, Springboot, Hibernate, BootStrap, etc.)- Practical knowledge of RestAPI- Working knowledge of development support tools (GIT, ANT, MAVEN, JENKIN, JIRA, Artifactory, etc.)- Experience of development projects in agile modeAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Interesting opportunity!Our client is looking to hire a deskside support person to assist them. Ideally, 3 days a week would be ideal, but if 5 days is what it takes, we can work it out. For now, support is still remote but the expectation is for fully vaccinated employees to return to the office under a new Hybrid model in the coming months.The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.Consultant will also be required to have strong experience in supporting all areas of Office 365, Microsoft Office and executive support..Essential Job Functions:Provide quality Tier 2 support to end-users as well as deployment projects.Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory, Office 365. Equipment setup for new hires/terms/transfers.Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.Provision mobile computing devices and resolve connectivity issues.Ability to adapt and learn new technologies. Excellent written and oral communication skills.Ability to work in a fast paced environment.Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.ESSENTIAL FUNCTIONSAssists users with technical issues via telephone, e-mail, or in personEnsure software licenses are in compliance.Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.Provides written and verbal status of projects to all involved parties.Experience with standard software applications such as McAfee, MS Office, and Citrix.Must be able to document problem resolutions within trouble tickets and maintain written documentation.Education/Experience:BS Degree or Associates in Computer Science or relevant experienceExcellent planning, organization and time management skills.AdvantagesAll hiring managers for this role are located in the US (New Jersey to be exact)This is to support their Toronto office - 2 floors located withing the First Canadian Plaza in downtown TorontoHybrid model for returning to work but candidates must prove vaccination in order to work here.Ideally 3 days a week but if we need 5, let me know. Pushing for 3 days per week. Candidates can choose which days but the client prefers them in the office on Mondays.Also ideally 730-330 hours but again, we will have flex with this. The earlier they can start, the better as they can be there to assist users with their issues first thing in the morning.ResponsibilitiesProvide quality Tier 2 support to end-users as well as deployment projects.Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory, Office 365. Equipment setup for new hires/terms/transfers.Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.Provision mobile computing devices and resolve connectivity issues.Ability to adapt and learn new technologies. Excellent written and oral communication skills.Ability to work in a fast paced environment.Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.ESSENTIAL FUNCTIONSAssists users with technical issues via telephone, e-mail, or in personEnsure software licenses are in compliance.Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.Provides written and verbal status of projects to all involved parties.Experience with standard software applications such as McAfee, MS Office, and Citrix.Must be able to document problem resolutions within trouble tickets and maintain written documentation.Education/Experience:BS Degree or Associates in Computer Science or relevant experienceExcellent planning, organization and time management skills.QualificationsProvide quality Tier 2 support to end-users as well as deployment projects.Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory, Office 365. Equipment setup for new hires/terms/transfers.Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.Provision mobile computing devices and resolve connectivity issues.Ability to adapt and learn new technologies. Excellent written and oral communication skills.Ability to work in a fast paced environment.Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.ESSENTIAL FUNCTIONSAssists users with technical issues via telephone, e-mail, or in personEnsure software licenses are in compliance.Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.Provides written and verbal status of projects to all involved parties.Experience with standard software applications such as McAfee, MS Office, and Citrix.Must be able to document problem resolutions within trouble tickets and maintain written documentation.Education/Experience:BS Degree or Associates in Computer Science or relevant experienceExcellent planning, organization and time management skills.SummaryThe Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interesting opportunity!Our client is looking to hire a deskside support person to assist them. Ideally, 3 days a week would be ideal, but if 5 days is what it takes, we can work it out. For now, support is still remote but the expectation is for fully vaccinated employees to return to the office under a new Hybrid model in the coming months.The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.Consultant will also be required to have strong experience in supporting all areas of Office 365, Microsoft Office and executive support..Essential Job Functions:Provide quality Tier 2 support to end-users as well as deployment projects.Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory, Office 365. Equipment setup for new hires/terms/transfers.Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.Provision mobile computing devices and resolve connectivity issues.Ability to adapt and learn new technologies. Excellent written and oral communication skills.Ability to work in a fast paced environment.Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.ESSENTIAL FUNCTIONSAssists users with technical issues via telephone, e-mail, or in personEnsure software licenses are in compliance.Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.Provides written and verbal status of projects to all involved parties.Experience with standard software applications such as McAfee, MS Office, and Citrix.Must be able to document problem resolutions within trouble tickets and maintain written documentation.Education/Experience:BS Degree or Associates in Computer Science or relevant experienceExcellent planning, organization and time management skills.AdvantagesAll hiring managers for this role are located in the US (New Jersey to be exact)This is to support their Toronto office - 2 floors located withing the First Canadian Plaza in downtown TorontoHybrid model for returning to work but candidates must prove vaccination in order to work here.Ideally 3 days a week but if we need 5, let me know. Pushing for 3 days per week. Candidates can choose which days but the client prefers them in the office on Mondays.Also ideally 730-330 hours but again, we will have flex with this. The earlier they can start, the better as they can be there to assist users with their issues first thing in the morning.ResponsibilitiesProvide quality Tier 2 support to end-users as well as deployment projects.Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory, Office 365. Equipment setup for new hires/terms/transfers.Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.Provision mobile computing devices and resolve connectivity issues.Ability to adapt and learn new technologies. Excellent written and oral communication skills.Ability to work in a fast paced environment.Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.ESSENTIAL FUNCTIONSAssists users with technical issues via telephone, e-mail, or in personEnsure software licenses are in compliance.Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.Provides written and verbal status of projects to all involved parties.Experience with standard software applications such as McAfee, MS Office, and Citrix.Must be able to document problem resolutions within trouble tickets and maintain written documentation.Education/Experience:BS Degree or Associates in Computer Science or relevant experienceExcellent planning, organization and time management skills.QualificationsProvide quality Tier 2 support to end-users as well as deployment projects.Microsoft Office 2010 and 2016 Windows 10 environment. Active Directory, Office 365. Equipment setup for new hires/terms/transfers.Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.Provision mobile computing devices and resolve connectivity issues.Ability to adapt and learn new technologies. Excellent written and oral communication skills.Ability to work in a fast paced environment.Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.ESSENTIAL FUNCTIONSAssists users with technical issues via telephone, e-mail, or in personEnsure software licenses are in compliance.Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.Provides written and verbal status of projects to all involved parties.Experience with standard software applications such as McAfee, MS Office, and Citrix.Must be able to document problem resolutions within trouble tickets and maintain written documentation.Education/Experience:BS Degree or Associates in Computer Science or relevant experienceExcellent planning, organization and time management skills.SummaryThe Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes for software products that are part of medium to high complexity business and security solutions, to meet the needs of the organization and more particularly of sectors of the Bureau de la Sécurité.Main responsibilities:Analyze customer or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlines.Coordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managers.Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications.Install and test software packages or implement applications with assigned customers.Act as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsDesired skills:- Demonstrate at least 5 years of experience in a similar role (desired level: senior, tech lead)- Angular 2+- Java Spring, SpringBoot- CI / CD cloud technologies- Clean Code methodology- Knowledge of the security sector (asset)- Experience of development projects in agile modeRequired profile :- Demonstrate autonomy and determination- Demonstrate technological leadership- Possess technical and functional skills- Master problem solving- Be customer-oriented- Have very good intellectual capacities- Demonstrate professional rigor and thoroughnessAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes for software products that are part of medium to high complexity business and security solutions, to meet the needs of the organization and more particularly of sectors of the Bureau de la Sécurité.Main responsibilities:Analyze customer or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlines.Coordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managers.Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications.Install and test software packages or implement applications with assigned customers.Act as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsDesired skills:- Demonstrate at least 5 years of experience in a similar role (desired level: senior, tech lead)- Angular 2+- Java Spring, SpringBoot- CI / CD cloud technologies- Clean Code methodology- Knowledge of the security sector (asset)- Experience of development projects in agile modeRequired profile :- Demonstrate autonomy and determination- Demonstrate technological leadership- Possess technical and functional skills- Master problem solving- Be customer-oriented- Have very good intellectual capacities- Demonstrate professional rigor and thoroughnessAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Contract
      Bilingual Customer Service Representative - Spanish/English in Burlington!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - Spanish/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team.If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off-Week days 8:00 am - 4:30 pm/Weekends 11-730- Hourly Pay: $21- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known companyResponsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative - Spanish/English in Burlington!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - Spanish/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team.If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off-Week days 8:00 am - 4:30 pm/Weekends 11-730- Hourly Pay: $21- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known companyResponsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Contract
      Customer Service Representative in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Customer Service Representative for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in applying, please send your resume to patricia.van@randstad.ca! Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $20- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryIf you are interested in applying, please send your resume to patricia.van@randstad.ca! Heather,ChanelRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Customer Service Representative for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in applying, please send your resume to patricia.van@randstad.ca! Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $20- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryIf you are interested in applying, please send your resume to patricia.van@randstad.ca! Heather,ChanelRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Contract
      Bilingual Customer Service Representative - French/English in Burlington!Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Would you love the opportunity to work for a market leader in power generation equipment? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representatives - French/English for a temporary to a permanent position in Burlington. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca!Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative - French/English in Burlington!Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Would you love the opportunity to work for a market leader in power generation equipment? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representatives - French/English for a temporary to a permanent position in Burlington. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca!Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Contract
      Bilingual Customer Service Representative - Spanish/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and Spanish and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - Spanish/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $21- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative - Spanish/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and Spanish and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - Spanish/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $21- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Contract
      Bilingual Customer Service Representative - French/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative - French/English in Burlington!Would you love the opportunity to work for a market leader in power generation equipment? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French and interested in speaking with customers around all of North America? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Burlington. The successful candidate will be working with an established, well-known power generating equipment company.The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off - 8:00 am - 4:30 pm- Hourly Pay: $22- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing bilingual customer service over the phone and email (English and French)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 1-2+ years of experience working within a customer service position- Must be Bilingual - French/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.