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    5 jobs found for Technical support in Montreal

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      • Montréal, Québec
      • Permanent
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting April 22nd, 2022Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting April 22nd, 2022Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting April 22nd, 2022Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting April 22nd, 2022Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Isabelle Gauthier to discuss this role: isabelle.gauthier@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Isabelle Gauthier to discuss this role: isabelle.gauthier@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montreal, Québec
      • Contract
      ·Understand and validate the needs expressed by the team, in close collaboration with the Product Owner (PO) and/or users.·Assist in designing, programming, configuring and integrating the solution in a “just enough—just in time” mentality: - using development best practices supported by the Centres of Excellence (CoE) and applying the proper design, breakdown and modelling patterns for processing, data and hosting infrastructure, etc. - Guide the team’s technical choices based on the best practices and the corporate standards to which he/she will be called on to contribute- showing constant concern for guaranteeing the security and preserving the confidentiality of digital information- preparing his/her development work for the execution of automated tests- performing the required tests throughout the development process until production, avoiding service interruptions- measuring the qualities of the developed solution (performance, robustness, functional coverage of the tests, etc.)- implementing or using a continuous integration and deployment pipeline·Communicate and discuss technical choices with peers. Actively participate and initiate discussions between team members regarding design choices related to best practices and corporate standards.·Assist in validating the code produced by his/her peers. Promote the validation of the code produced by the team and help implement best practices·Provide technical support for the software solution once put into production (anomalies, maintenance, oversight, etc.).·Actively contribute to make sure the documentation required for the sustainability of the designed elements exists, is valid and kept up to date. Support the team for the documentation strategy and promote best practices·Take responsibility for complex tasks and set the standard in his/her area of technical expertise.·Manage our servers and database admin and help to streamline and upgrade processes·Actively collaborate in all the team’s activities (ceremony planning, definition of done, etc.)Advantages35 hours per weekpossibility of 100% remote mandateAdvanced Agile/DevOps environment Latest technologiesComputer equipment providedSemi-flexible scheduleSummer schedule possible (Friday pm off)Responsibilities---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Qualifications·College diploma or bachelor’s degree in computer science or other relevant fields.·Minimum seven [7] years) of experience in IT.·Knowledge of Agile and DevOps (Scrum/Lean) principles and an ability to apply them in a teamwork context.·Knowledge of cloud, container and virtualization technologies (e.g. Azure DevOps, Docker, Kubernetes).·Knowledge of design/architecture patterns, breakdown patterns.·Experience with programming languages, and specifically JAVA, databases or other technologies and approaches (see application development below)·Strong ability to identify and resolve issues.·Knowledge of the financial services and insurance industry (asset).·Very good knowledge of French, both orally and in writing; English an assetApplication development:·Development experience in some of the following languages and tools ·Development languages and tools:- Excellent experience and knowledge with Java- Experience and knowledge with Linux command and Shell script- Experience and knowledge with MySQL databases or SQL language - Knowledge with PHP- Experience in any of the following languages considered an asset:- Bash, PearlMaven, Sprint Boot, JunitJavascript, JQuery, React,GIT, Jenkins, AnsibleTomcat, Apache, HAProxyMicrosoft GraphMSSQL or MongoOther experience, language and tools an asset·Experience in object-oriented programming and SOLID principles.·Experience with unit testing and test-driven development (TDD).·Knowledge of Behaviour-driven Development (BDD) practices.·Knowledge of Domain-driven Design (DDD) required·Excellent communication and collaboration skills.SummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly at our office at 514-775-9196, by email at daniel.zapata@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/quebec/quebec/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      ·Understand and validate the needs expressed by the team, in close collaboration with the Product Owner (PO) and/or users.·Assist in designing, programming, configuring and integrating the solution in a “just enough—just in time” mentality: - using development best practices supported by the Centres of Excellence (CoE) and applying the proper design, breakdown and modelling patterns for processing, data and hosting infrastructure, etc. - Guide the team’s technical choices based on the best practices and the corporate standards to which he/she will be called on to contribute- showing constant concern for guaranteeing the security and preserving the confidentiality of digital information- preparing his/her development work for the execution of automated tests- performing the required tests throughout the development process until production, avoiding service interruptions- measuring the qualities of the developed solution (performance, robustness, functional coverage of the tests, etc.)- implementing or using a continuous integration and deployment pipeline·Communicate and discuss technical choices with peers. Actively participate and initiate discussions between team members regarding design choices related to best practices and corporate standards.·Assist in validating the code produced by his/her peers. Promote the validation of the code produced by the team and help implement best practices·Provide technical support for the software solution once put into production (anomalies, maintenance, oversight, etc.).·Actively contribute to make sure the documentation required for the sustainability of the designed elements exists, is valid and kept up to date. Support the team for the documentation strategy and promote best practices·Take responsibility for complex tasks and set the standard in his/her area of technical expertise.·Manage our servers and database admin and help to streamline and upgrade processes·Actively collaborate in all the team’s activities (ceremony planning, definition of done, etc.)Advantages35 hours per weekpossibility of 100% remote mandateAdvanced Agile/DevOps environment Latest technologiesComputer equipment providedSemi-flexible scheduleSummer schedule possible (Friday pm off)Responsibilities---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Qualifications·College diploma or bachelor’s degree in computer science or other relevant fields.·Minimum seven [7] years) of experience in IT.·Knowledge of Agile and DevOps (Scrum/Lean) principles and an ability to apply them in a teamwork context.·Knowledge of cloud, container and virtualization technologies (e.g. Azure DevOps, Docker, Kubernetes).·Knowledge of design/architecture patterns, breakdown patterns.·Experience with programming languages, and specifically JAVA, databases or other technologies and approaches (see application development below)·Strong ability to identify and resolve issues.·Knowledge of the financial services and insurance industry (asset).·Very good knowledge of French, both orally and in writing; English an assetApplication development:·Development experience in some of the following languages and tools ·Development languages and tools:- Excellent experience and knowledge with Java- Experience and knowledge with Linux command and Shell script- Experience and knowledge with MySQL databases or SQL language - Knowledge with PHP- Experience in any of the following languages considered an asset:- Bash, PearlMaven, Sprint Boot, JunitJavascript, JQuery, React,GIT, Jenkins, AnsibleTomcat, Apache, HAProxyMicrosoft GraphMSSQL or MongoOther experience, language and tools an asset·Experience in object-oriented programming and SOLID principles.·Experience with unit testing and test-driven development (TDD).·Knowledge of Behaviour-driven Development (BDD) practices.·Knowledge of Domain-driven Design (DDD) required·Excellent communication and collaboration skills.SummaryIf you have an interest or you want to know more, I invite you to apply! You can also contact us directly at our office at 514-775-9196, by email at daniel.zapata@randstad.ca or visit all our IT job offers on our website: https://www.randstad.ca/fr/jobs/s-technologies/quebec/quebec/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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