3 jobs found for Technical support in Montreal, Québec

Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.