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    10 jobs found for technical support in montreal, quebec

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        • Montreal, Québec
        • Contract
        Technical Support Technician Contract,The position could develop towards a permanent position after 6 months or 1 year5 years of experienceMac, Win and Linux environment.We are looking for a bilingual candidate capable of working from home but also be physically in the Montreal office from time to time.Resume and infos: phil.ross@randstad.caRESPONSIBILITIESQUALIFICATIONS
        Technical Support Technician Contract,The position could develop towards a permanent position after 6 months or 1 year5 years of experienceMac, Win and Linux environment.We are looking for a bilingual candidate capable of working from home but also be physically in the Montreal office from time to time.Resume and infos: phil.ross@randstad.caRESPONSIBILITIESQUALIFICATIONS
        • Montreal, Québec
        • Permanent
        ERP DeveloperMontreal West-IslandSalary : 60 000 to 75 000$ annuallyAre you looking for an ERP Developer position? Do you want to make a difference and join a professional team in a constantly growing organisation that thrive to make a difference in warehouse management in Montreal?If so, this ERP developer position located in Montreal West-Island may be for you!Our client needs a permanent ressource and offer competitive benefits like :Medical and dental insurance after 3 monthsThe possibility of working from home or from the office, as you wish! (equipments provided upon request)Are you interested by these activities?•API and EDI integration for new client onboarding•Writing documentations for integration and ERP use•Provide basic technical support internally•Communication with their IT vendors when necessary•Work from home or the office•Possibility of advancement Do you have these competences?•Have a diploma in IT or equivalent experience •Have experience with ERP system integration•Basic knowledge of 3PL Central ERP (an asset)•Knowledge of Shopify integration (an asset)•Being able to do basic technical support (internally and externally)•Automous and pro-active individual•Good customer service aptitudes•Being fully bilingual (French and English)•Integrity and professionalism, always using best practicesDo you want to know more?Send me your resume and coordinates at my email address:Olivier.sincennes@randstad.caTalk to you soon!RESPONSIBILITIESQUALIFICATIONS
        ERP DeveloperMontreal West-IslandSalary : 60 000 to 75 000$ annuallyAre you looking for an ERP Developer position? Do you want to make a difference and join a professional team in a constantly growing organisation that thrive to make a difference in warehouse management in Montreal?If so, this ERP developer position located in Montreal West-Island may be for you!Our client needs a permanent ressource and offer competitive benefits like :Medical and dental insurance after 3 monthsThe possibility of working from home or from the office, as you wish! (equipments provided upon request)Are you interested by these activities?•API and EDI integration for new client onboarding•Writing documentations for integration and ERP use•Provide basic technical support internally•Communication with their IT vendors when necessary•Work from home or the office•Possibility of advancement Do you have these competences?•Have a diploma in IT or equivalent experience •Have experience with ERP system integration•Basic knowledge of 3PL Central ERP (an asset)•Knowledge of Shopify integration (an asset)•Being able to do basic technical support (internally and externally)•Automous and pro-active individual•Good customer service aptitudes•Being fully bilingual (French and English)•Integrity and professionalism, always using best practicesDo you want to know more?Send me your resume and coordinates at my email address:Olivier.sincennes@randstad.caTalk to you soon!RESPONSIBILITIESQUALIFICATIONS
        • Montreal, Québec
        • Permanent
        You are looking for a full-time level 1 technical support position in downtown Montreal. You would like to be part of a young and dynamic company. You are a young professional looking for new challenges in the IT field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.You meet the following requirements:• 2-3 years of IT experience as an IT technician• DEC in Computer Science or BAC in a related field• Microsoft certification recommended• Thorough knowledge of Windows XP / 7/8, Windows 2003/2008 server, IIS, DNS, DHCP, TCP / IP• Active Directory management• Firewall and VPN configuration• Mastery of the Mac and Linux / Unix environment an assetAmong other things, you have the following skills:• Experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by motivation to evolve in the technology environment?• Ability to work in a team• Excellent ability to solve technical problems• Easily adapts to change and manages stress well• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)• Dynamic, resourceful and autonomous personality• Excellent customer service skills: active, courteous, sensitive listening• Cooperative, flexibleYou are looking for a work environment offering:• Stable work schedule; All of the work will be done at the downtown offices from Monday to Friday, for 8.5-hour shifts between 7:00 a.m. and 7:00 p.m. (start and end times may vary).• Work in downtown Montreal• Competitive advantages• Discount for public transportation• Activities offered by the company•And others …This opportunity is for you!This is definitely an incredible chance to enter the IT market with a recognized employer in the field as a computer technician in the Montreal region.You can submit your application to the following address: isabelle.gauthier@randstad.caRESPONSIBILITIESQUALIFICATIONS
        You are looking for a full-time level 1 technical support position in downtown Montreal. You would like to be part of a young and dynamic company. You are a young professional looking for new challenges in the IT field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.You meet the following requirements:• 2-3 years of IT experience as an IT technician• DEC in Computer Science or BAC in a related field• Microsoft certification recommended• Thorough knowledge of Windows XP / 7/8, Windows 2003/2008 server, IIS, DNS, DHCP, TCP / IP• Active Directory management• Firewall and VPN configuration• Mastery of the Mac and Linux / Unix environment an assetAmong other things, you have the following skills:• Experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by motivation to evolve in the technology environment?• Ability to work in a team• Excellent ability to solve technical problems• Easily adapts to change and manages stress well• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)• Dynamic, resourceful and autonomous personality• Excellent customer service skills: active, courteous, sensitive listening• Cooperative, flexibleYou are looking for a work environment offering:• Stable work schedule; All of the work will be done at the downtown offices from Monday to Friday, for 8.5-hour shifts between 7:00 a.m. and 7:00 p.m. (start and end times may vary).• Work in downtown Montreal• Competitive advantages• Discount for public transportation• Activities offered by the company•And others …This opportunity is for you!This is definitely an incredible chance to enter the IT market with a recognized employer in the field as a computer technician in the Montreal region.You can submit your application to the following address: isabelle.gauthier@randstad.caRESPONSIBILITIESQUALIFICATIONS
        • Montreal, Québec
        • Permanent
        Are you looking for a position in Montreal as a Trilingual Level 1 Support Technician for an International company?Do you speak Spanish and have experience as a Level 1 Support Technician?Then this permanent position of Trilingual Support Technician Level 1 in the Montreal area for one of our clients might interest you!If what you are looking for is a Trilingual Support Technician Level 1 position located in the Montreal area with a solid company that has been present in the International market for several years, this position could be for you.Our client hires you as a permanent employee with a range of competitive benefits. In addition to your annual salary, you will have access to large company benefits such as group insurance and more.You will have the chance to join a leading company in its market.Are you interested in the following activities?• Interact with customers to provide and process information by responding to requests, concerns and requests about products and services• Take note of the information and determine the problem by evaluating and analyzing the symptoms• Maintain up-to-date knowledge of products, processes, etc.• Promote online services, online store and Support• Be part of the rotating call-taking team (outside of business hours - emergency support)• Participate and support continuous improvement programs.Do you have the following skills?• DEC in electronics, computer science or relevant experience in a similar field• Minimum of 2 years of experience in customer service and technical support• Excellent communication in French and English, Spanish an asset• Proficiency in the MS Office suite• Good knowledge of TCP / IP networks including firewalls, IIS, DNS, SQL• Organized, autonomous, responsible• Very strong customer orientationWant to know more?Do not hesitate to send me your CV with your contact details in the email:Robert.andrade@randstad.caso that we can exchange!RESPONSIBILITIESQUALIFICATIONS
        Are you looking for a position in Montreal as a Trilingual Level 1 Support Technician for an International company?Do you speak Spanish and have experience as a Level 1 Support Technician?Then this permanent position of Trilingual Support Technician Level 1 in the Montreal area for one of our clients might interest you!If what you are looking for is a Trilingual Support Technician Level 1 position located in the Montreal area with a solid company that has been present in the International market for several years, this position could be for you.Our client hires you as a permanent employee with a range of competitive benefits. In addition to your annual salary, you will have access to large company benefits such as group insurance and more.You will have the chance to join a leading company in its market.Are you interested in the following activities?• Interact with customers to provide and process information by responding to requests, concerns and requests about products and services• Take note of the information and determine the problem by evaluating and analyzing the symptoms• Maintain up-to-date knowledge of products, processes, etc.• Promote online services, online store and Support• Be part of the rotating call-taking team (outside of business hours - emergency support)• Participate and support continuous improvement programs.Do you have the following skills?• DEC in electronics, computer science or relevant experience in a similar field• Minimum of 2 years of experience in customer service and technical support• Excellent communication in French and English, Spanish an asset• Proficiency in the MS Office suite• Good knowledge of TCP / IP networks including firewalls, IIS, DNS, SQL• Organized, autonomous, responsible• Very strong customer orientationWant to know more?Do not hesitate to send me your CV with your contact details in the email:Robert.andrade@randstad.caso that we can exchange!RESPONSIBILITIESQUALIFICATIONS
        • Montréal, Québec
        • Contract
        The incumbent analyzes client or project needs in order to identify the required information systems. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes.Main responsibilities: Analyze client or project needs and identify appropriate technological solutions taking into account budgetary commitments and deadlines delivery. Coordinate the project between the production teams as well as the implementation, offer technical support to operations, ensure follow-up to problems and follow up with project managers. Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications. Install and test software packages or implement applications with assigned customers. Act as a resource person for programmers Ensure the harmonious integration of the technical components of the solutions and resolve any problemsDesired skills:- Demonstrate at least 5 years of experience in a similar role (desired levels: intermediate and senior)- Significant experience in Java web programming (J2EE, Javascript, HTML5, CSS3, Angular)- Significant experience with the Weblogic platform and databases (Oracles),- Working knowledge of various development frameworks (JQuery, Spring MVC, Struts, Hibernate, BootStrap, etc.)- Working knowledge of SOA architecture and associated technologies (WSDL, XSD, SAML, etc.) and / or RestAPI- Working knowledge of development support tools (GIT, ANT, MAVEN, JENKIN, JIRA, Artifactory, Gradle etc.)- Experience of development projects in agile modeRequired profile :- Demonstrate autonomy and determination- Demonstrate technological leadership- Possess technical and functional skills- Master problem solving- Be customer oriented- Have very good intellectual capacities- Demonstrate professional rigor and thoroughnessADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
        The incumbent analyzes client or project needs in order to identify the required information systems. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes.Main responsibilities: Analyze client or project needs and identify appropriate technological solutions taking into account budgetary commitments and deadlines delivery. Coordinate the project between the production teams as well as the implementation, offer technical support to operations, ensure follow-up to problems and follow up with project managers. Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications. Install and test software packages or implement applications with assigned customers. Act as a resource person for programmers Ensure the harmonious integration of the technical components of the solutions and resolve any problemsDesired skills:- Demonstrate at least 5 years of experience in a similar role (desired levels: intermediate and senior)- Significant experience in Java web programming (J2EE, Javascript, HTML5, CSS3, Angular)- Significant experience with the Weblogic platform and databases (Oracles),- Working knowledge of various development frameworks (JQuery, Spring MVC, Struts, Hibernate, BootStrap, etc.)- Working knowledge of SOA architecture and associated technologies (WSDL, XSD, SAML, etc.) and / or RestAPI- Working knowledge of development support tools (GIT, ANT, MAVEN, JENKIN, JIRA, Artifactory, Gradle etc.)- Experience of development projects in agile modeRequired profile :- Demonstrate autonomy and determination- Demonstrate technological leadership- Possess technical and functional skills- Master problem solving- Be customer oriented- Have very good intellectual capacities- Demonstrate professional rigor and thoroughnessADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
        • Montréal, Québec
        • Contract
        We are currently looking for an analyst-programmer - LifeRay, to work in a project related to the field of risk management.Main responsibilities: Analyze and master the technological field. Design optimal solutions. Master the components and interrelationships of systems Analyze and anticipate the needs of business managers and support colleagues in choosing solutions, applications or systems. Perform analysis and carry out development and evolution activities for complex systems Estimate the activities of high complexity projects as well as the sequencing Be recognized for their expertise in the business or technological field, and for their transversal knowledge of the company's systems Represent Desjardins with partners or external organizations Develop and recommend ways of doing and development methods for his field Research, recommend and apply best practices in software / firmware development and configuration. Define and validate the delivery strategy implantation. She is responsible for the quality of the development and its implementation Perform quality checks and tests. Ensure the performance of the solutions. Master the operational functioning of applications and systems. Provide guidance and knowledge to working groups Develop ETL solutions and conduct the appropriate tests, making sure to comply with good practices and architectural targets Provide technical support to operations, follow up on issues and follow up with project managers Write functional specifications and operating guides, as neededRequired profile:- Bachelor's degree in an appropriate discipline- Four (4) years of relevant experience in LifeRay development- Good ability to design- Knowledge of Java- Knowledge of data warehouses- Fluency in oral and written French at an advanced level- Be customer oriented- Master problem solving- Have the ability to train in technical aspects- Mastering written communication- Demonstrate professional rigor and thoroughness- AutonomyADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
        We are currently looking for an analyst-programmer - LifeRay, to work in a project related to the field of risk management.Main responsibilities: Analyze and master the technological field. Design optimal solutions. Master the components and interrelationships of systems Analyze and anticipate the needs of business managers and support colleagues in choosing solutions, applications or systems. Perform analysis and carry out development and evolution activities for complex systems Estimate the activities of high complexity projects as well as the sequencing Be recognized for their expertise in the business or technological field, and for their transversal knowledge of the company's systems Represent Desjardins with partners or external organizations Develop and recommend ways of doing and development methods for his field Research, recommend and apply best practices in software / firmware development and configuration. Define and validate the delivery strategy implantation. She is responsible for the quality of the development and its implementation Perform quality checks and tests. Ensure the performance of the solutions. Master the operational functioning of applications and systems. Provide guidance and knowledge to working groups Develop ETL solutions and conduct the appropriate tests, making sure to comply with good practices and architectural targets Provide technical support to operations, follow up on issues and follow up with project managers Write functional specifications and operating guides, as neededRequired profile:- Bachelor's degree in an appropriate discipline- Four (4) years of relevant experience in LifeRay development- Good ability to design- Knowledge of Java- Knowledge of data warehouses- Fluency in oral and written French at an advanced level- Be customer oriented- Master problem solving- Have the ability to train in technical aspects- Mastering written communication- Demonstrate professional rigor and thoroughness- AutonomyADVANTAGES________________________________________________________________________________RESPONSIBILITIES________________________________________________________________________________QUALIFICATIONS___________________________________________________________________________SUMMARY________________________________________________________________________________
        • Montreal, Québec
        • Contract
        The Office Performance Department acts in a transversal manner in the main direction and with this in mind, a department dedicated to the proactive, rapid and efficient handling of problems and irritants in the business sectors has been set up. Our goal is to make the user experience a priority in the delivery of office automation services (Office workstation, Messaging, EspaceV). Our team is therefore looking for an analysis - programmer with the ambition of making our teams more efficient by automating recurring tasks and by proposing innovative solutions in order to make our processes simple and efficient for our users, while respecting information security rules. More specifically, the incumbent will work on the development of web solutions such as monitoring tools, the automation of dashboards, the evolution of our data lake as well as various reports produced by our teams in the opting to enable us to quickly detect variations in our indicators via automatic mechanisms and thus enable our teams to take action.Main responsibilities· Participate in the analysis, design and documentation of programs or applications.Collaborate in the development, codification and required testsProvide technical support to IT operations or by ensuring various follow-upsParticipate in the development of documentation, preparation and dissemination of training for users· Perform problem analysis, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolution· Participate in the installation and testing of software packages or the implementation of applications.Required profileBachelor's degree in an appropriate disciplineA minimum of two years of relevant experienceSpecific knowledgeKnowledge of Microsoft .Net 4.0 / C # .NET / ASP.NET / MVC; HTML, CSS, JavaScript, JQuery, SQL queries; BD SQL Server; Visual Studio 2019, PowerShellKnowledge of development via Cloud, SAAS, PAAS tools (an asset)SQL database management and maintenanceKnowledge of English at beginner level (score 1)Transversal skillsCooperate, Be customer-oriented, Be action-oriented, Stimulate innovationKey skills with the desired profileManage complexity, Master technology, Master interpersonal relationships, Plan and coordinateRESPONSIBILITIESQUALIFICATIONS
        The Office Performance Department acts in a transversal manner in the main direction and with this in mind, a department dedicated to the proactive, rapid and efficient handling of problems and irritants in the business sectors has been set up. Our goal is to make the user experience a priority in the delivery of office automation services (Office workstation, Messaging, EspaceV). Our team is therefore looking for an analysis - programmer with the ambition of making our teams more efficient by automating recurring tasks and by proposing innovative solutions in order to make our processes simple and efficient for our users, while respecting information security rules. More specifically, the incumbent will work on the development of web solutions such as monitoring tools, the automation of dashboards, the evolution of our data lake as well as various reports produced by our teams in the opting to enable us to quickly detect variations in our indicators via automatic mechanisms and thus enable our teams to take action.Main responsibilities· Participate in the analysis, design and documentation of programs or applications.Collaborate in the development, codification and required testsProvide technical support to IT operations or by ensuring various follow-upsParticipate in the development of documentation, preparation and dissemination of training for users· Perform problem analysis, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolution· Participate in the installation and testing of software packages or the implementation of applications.Required profileBachelor's degree in an appropriate disciplineA minimum of two years of relevant experienceSpecific knowledgeKnowledge of Microsoft .Net 4.0 / C # .NET / ASP.NET / MVC; HTML, CSS, JavaScript, JQuery, SQL queries; BD SQL Server; Visual Studio 2019, PowerShellKnowledge of development via Cloud, SAAS, PAAS tools (an asset)SQL database management and maintenanceKnowledge of English at beginner level (score 1)Transversal skillsCooperate, Be customer-oriented, Be action-oriented, Stimulate innovationKey skills with the desired profileManage complexity, Master technology, Master interpersonal relationships, Plan and coordinateRESPONSIBILITIESQUALIFICATIONS
        • Montreal, Québec
        • Contract
        The incumbent analyzes customer needs, identifies the required information systems and develops medium to high complexity computer systems, programs and applications. It plays an integrating role through the stages of the development process. More specifically, in the field of business intelligence, the incumbent plays the role of analyst and developer. It operates in complex, multiplatform environments and uses a variety of tools. She works with multiple teams and is responsible for our unit to handle multiple files simultaneously from end to end.Main responsibilities:· Analyze the customer's needs and support him in defining his needs, orient him in the appropriate functional solutions taking into account budgetary commitments and delivery deadlines.· Ensure the alignment of the project with other projects by analyzing the components involved.· Provide technical support to operations, follow up on issues and follow up with project managers.· Develop implementation strategies, analyze, design and document programs or applications. Carry out or coordinate the development, codification and testing of programs or applications.· Write functional quotes and operating procedures.· Carry out design, testing and implementation strategies and support those involved during the implementation period.· Identify opportunities for optimizing systems, follow the evolution of IT systems and advise users on the computerization of operations, the development of management and analysis tools and the management of systems.RequirementsFive (5) years of relevant experience in Java (required) Experience in analysis, design, development and maintenance of computerized systems, functional architecture and systems design, testing and customer consultingExcellent design skills (required) · In-depth knowledge of Java (required) & In-depth knowledge of the Spring framework (required) · In-depth knowledge of JPA (required) · Knowledge of SQL (required) · Development experience in a Linux / Tomcat world (asset) · Knowledge of REST APIs (asset) · Basic notion in PaaS, CaaS, IaaS and Microservices (asset) · Knowledge of GIT, Jenkins or other CI (asset) · Knowledge of data integration (an asset) · Knowledge of the business intelligence field (an asset) Mastery of problem solving Mastery of written communication Be customer-oriented Make quality decisions Be good at interpersonal communication Demonstrate professional rigor nal and meticulous Be results-oriented Maintain good relations with colleagues Demonstrate autonomyRESPONSIBILITIESQUALIFICATIONS
        The incumbent analyzes customer needs, identifies the required information systems and develops medium to high complexity computer systems, programs and applications. It plays an integrating role through the stages of the development process. More specifically, in the field of business intelligence, the incumbent plays the role of analyst and developer. It operates in complex, multiplatform environments and uses a variety of tools. She works with multiple teams and is responsible for our unit to handle multiple files simultaneously from end to end.Main responsibilities:· Analyze the customer's needs and support him in defining his needs, orient him in the appropriate functional solutions taking into account budgetary commitments and delivery deadlines.· Ensure the alignment of the project with other projects by analyzing the components involved.· Provide technical support to operations, follow up on issues and follow up with project managers.· Develop implementation strategies, analyze, design and document programs or applications. Carry out or coordinate the development, codification and testing of programs or applications.· Write functional quotes and operating procedures.· Carry out design, testing and implementation strategies and support those involved during the implementation period.· Identify opportunities for optimizing systems, follow the evolution of IT systems and advise users on the computerization of operations, the development of management and analysis tools and the management of systems.RequirementsFive (5) years of relevant experience in Java (required) Experience in analysis, design, development and maintenance of computerized systems, functional architecture and systems design, testing and customer consultingExcellent design skills (required) · In-depth knowledge of Java (required) & In-depth knowledge of the Spring framework (required) · In-depth knowledge of JPA (required) · Knowledge of SQL (required) · Development experience in a Linux / Tomcat world (asset) · Knowledge of REST APIs (asset) · Basic notion in PaaS, CaaS, IaaS and Microservices (asset) · Knowledge of GIT, Jenkins or other CI (asset) · Knowledge of data integration (an asset) · Knowledge of the business intelligence field (an asset) Mastery of problem solving Mastery of written communication Be customer-oriented Make quality decisions Be good at interpersonal communication Demonstrate professional rigor nal and meticulous Be results-oriented Maintain good relations with colleagues Demonstrate autonomyRESPONSIBILITIESQUALIFICATIONS
        • Montreal, Québec
        • Contract
        As a functional analyst, you contribute to IT efficiency. You design, configure, administer, maintain and evolve computer networks, management systems and database servers to meet the needs of the organization.Your role is to analyze and diagnose complex problems or situations related to your field. You act as a coordinator in the planning, design and execution of mandates, projects and activities. You contribute to the resolution of complex problems requiring detailed analysis and knowledge of the business domain. Lashings are frequent. You are called upon to interact with various stakeholders working in complementary areas of expertise related to technologies. The nature of the files and projects requires extensive knowledge in your field.Main responsibilities: Actively participate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and testing of these Provide technical support to IT operations or by ensuring various follow-ups. Write functional quotes, operating procedures and methods. Develop documentation, prepare and distribute training for users Analyze complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolution Be responsible for installing and testing software packages or implementing applications. Support the squad in defining its needs and preparing stories, guiding it in choosing appropriate functional solutions, taking into account priorities and delivery times Analyze and document requests. Identify alternatives, make recommendations and produce or update a production or production file Participate and contribute to Scrum ceremonies Guide the squad in their efforts and resolve functional problems so that the proposed solutions are consistent and take into account both needs users as constraints and security elements to be observed Coordinate the project between the production teams by analyzing the components and coordinating the contribution of employees Write organic analysis files and participate in writing operating or user guides If necessary, participate in the resolution of production incidents.Required profile:- Bachelor's degree in an appropriate discipline- Knowledge of the Treasury environment of a large financial institution (Front Office, Back Office, Middle Office)- Knowledge of the business sector: negotiation of rates and currencies (FX)- Knowledge of Agile / Scrum mode- Leadership ability- Proficiency in written French at advanced level- A minimum of four years of relevant experienceRESPONSIBILITIESQUALIFICATIONS
        As a functional analyst, you contribute to IT efficiency. You design, configure, administer, maintain and evolve computer networks, management systems and database servers to meet the needs of the organization.Your role is to analyze and diagnose complex problems or situations related to your field. You act as a coordinator in the planning, design and execution of mandates, projects and activities. You contribute to the resolution of complex problems requiring detailed analysis and knowledge of the business domain. Lashings are frequent. You are called upon to interact with various stakeholders working in complementary areas of expertise related to technologies. The nature of the files and projects requires extensive knowledge in your field.Main responsibilities: Actively participate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and testing of these Provide technical support to IT operations or by ensuring various follow-ups. Write functional quotes, operating procedures and methods. Develop documentation, prepare and distribute training for users Analyze complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolution Be responsible for installing and testing software packages or implementing applications. Support the squad in defining its needs and preparing stories, guiding it in choosing appropriate functional solutions, taking into account priorities and delivery times Analyze and document requests. Identify alternatives, make recommendations and produce or update a production or production file Participate and contribute to Scrum ceremonies Guide the squad in their efforts and resolve functional problems so that the proposed solutions are consistent and take into account both needs users as constraints and security elements to be observed Coordinate the project between the production teams by analyzing the components and coordinating the contribution of employees Write organic analysis files and participate in writing operating or user guides If necessary, participate in the resolution of production incidents.Required profile:- Bachelor's degree in an appropriate discipline- Knowledge of the Treasury environment of a large financial institution (Front Office, Back Office, Middle Office)- Knowledge of the business sector: negotiation of rates and currencies (FX)- Knowledge of Agile / Scrum mode- Leadership ability- Proficiency in written French at advanced level- A minimum of four years of relevant experienceRESPONSIBILITIESQUALIFICATIONS
        • Montreal, Québec
        • Contract
        As an analyst-programmer in systems maintenance and development, you contribute to IT efficiency. You design, configure, administer, maintain and evolve management systems to meet the needs of the organization.Your role is to actively contribute to the development of large-scale IT systems, programs and applications by docking and implementing, while leveraging your skill in mastering technology and anticipating innovations. You analyze the needs of clients and partners and recommend appropriate technological solutions or information systems required within a project. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and projects requires a broad and in-depth knowledge of your field.You contribute to the resolution of problems with a high level of complexity, requiring a comprehensive and detailed analysis and understanding of the business domain and the organization. The tie-downs are numerous. You are called upon to interact with a large number of stakeholders working in various fields of expertise.You exercise a leadership role and act as a systems specialist with your unit, clients and various stakeholders.Job responsibilities- Actively participate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and testing of these- Actively participate in the functioning of a squad in agile mode- Provide technical support for IT operations or by ensuring various follow-ups- Write functional quotes, operating procedures and methods. Develop documentation, prepare and distribute training for users- Analyze complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolution - Be responsible for the installation and testing of software packages or the implementation of applications.Required profile- Bachelor's degree in an appropriate discipline- A minimum of eight years of relevant experience Please note that other combinations of relevant education and experience may be considered- Be customer oriented- Develop the skills of its direct collaborators and others- Be good at interpersonal communication- Demonstrate organizational agility- Know how to organize- Master problem solving- Open to providing 24/7 support in rotationSpecific knowledge- In-depth knowledge of RPG ILE, CLLE, RPG-FREE- In-depth knowledge of DB2 SQL (SQL, Query400, etc.)- Knowledge of OS400 operating system- Autonomy- Fluency in French and English both oral and written- Strong interpersonal skills- Assets: Knowledge of the CONTROL-M tool,- Knowledge of agile methodology- Asset: Knowledge of the brokerage field- Asset: AS / Trade and IBM-SIS- Asset: Knowledge of the GEAC accounting application- Asset: Knowledge of the Implementer toolRESPONSIBILITIESQUALIFICATIONS
        As an analyst-programmer in systems maintenance and development, you contribute to IT efficiency. You design, configure, administer, maintain and evolve management systems to meet the needs of the organization.Your role is to actively contribute to the development of large-scale IT systems, programs and applications by docking and implementing, while leveraging your skill in mastering technology and anticipating innovations. You analyze the needs of clients and partners and recommend appropriate technological solutions or information systems required within a project. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and projects requires a broad and in-depth knowledge of your field.You contribute to the resolution of problems with a high level of complexity, requiring a comprehensive and detailed analysis and understanding of the business domain and the organization. The tie-downs are numerous. You are called upon to interact with a large number of stakeholders working in various fields of expertise.You exercise a leadership role and act as a systems specialist with your unit, clients and various stakeholders.Job responsibilities- Actively participate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and testing of these- Actively participate in the functioning of a squad in agile mode- Provide technical support for IT operations or by ensuring various follow-ups- Write functional quotes, operating procedures and methods. Develop documentation, prepare and distribute training for users- Analyze complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolution - Be responsible for the installation and testing of software packages or the implementation of applications.Required profile- Bachelor's degree in an appropriate discipline- A minimum of eight years of relevant experience Please note that other combinations of relevant education and experience may be considered- Be customer oriented- Develop the skills of its direct collaborators and others- Be good at interpersonal communication- Demonstrate organizational agility- Know how to organize- Master problem solving- Open to providing 24/7 support in rotationSpecific knowledge- In-depth knowledge of RPG ILE, CLLE, RPG-FREE- In-depth knowledge of DB2 SQL (SQL, Query400, etc.)- Knowledge of OS400 operating system- Autonomy- Fluency in French and English both oral and written- Strong interpersonal skills- Assets: Knowledge of the CONTROL-M tool,- Knowledge of agile methodology- Asset: Knowledge of the brokerage field- Asset: AS / Trade and IBM-SIS- Asset: Knowledge of the GEAC accounting application- Asset: Knowledge of the Implementer toolRESPONSIBILITIESQUALIFICATIONS

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