- Senior Manager- NEWT Technical SupportResponsibilitiesTeam Management:•Liaise with channel managers and sales to handle escalated customer situations•Assign Product Development Support Specialist escalated tickets to address, new product documentation to complete and training sessions to conduct with staff & customers •Report on-call information to payroll •Coordinate and schedule support desk coverage for after hours and holidays •Handle customer complaiSenior Manager- NEWT Technical SupportResponsibilitiesTeam Management:•Liaise with channel managers and sales to handle escalated customer situations•Assign Product Development Support Specialist escalated tickets to address, new product documentation to complete and training sessions to conduct with staff & customers •Report on-call information to payroll •Coordinate and schedule support desk coverage for after hours and holidays •Handle customer complai
- We are seeking a dedicated and highly skilled Technical Product Specialist to join the team. This full-time, hybrid position (2 days in-office per week in Markham) is ideal for a motivated professional with a passion for customer support and a strong technical background. You will play a crucial role in directly supporting our clients' success by troubleshooting, resolving complex issues, and enhancing their experience with our products. The ideal candidatWe are seeking a dedicated and highly skilled Technical Product Specialist to join the team. This full-time, hybrid position (2 days in-office per week in Markham) is ideal for a motivated professional with a passion for customer support and a strong technical background. You will play a crucial role in directly supporting our clients' success by troubleshooting, resolving complex issues, and enhancing their experience with our products. The ideal candidat
- RoleThe Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting. Advantages DESIRED LEVEL OF EDUCATION1 to 2 years of study in higher education or equivalent by experience • TRAINING TOPICS IT – Security – SupportRoleThe Key User is a referent for the IT tools and systems used in the Amazon logistics center. He acts as a liaison between the operational teams and the IT teams, ensuring the proper use and optimization of the systems in place. This will essentially be an IT support type of position in a warehouse setting. Advantages DESIRED LEVEL OF EDUCATION1 to 2 years of study in higher education or equivalent by experience • TRAINING TOPICS IT – Security – Support
- Bilingual Sr. IT Production Support AnalystAre you passionate about technology, thrive on problem-solving, and want to make a meaningful impact? Our client is a leader in their insurance niche, and they are looking for a dynamic and Bilingual (French/English) Senior IT Production Support Analyst to keep their systems running smoothly!Advantages 13% annual bonus eligibilityThree weeks of vacation to start"Work From Anywhere" Days:If you live in the GTA, joiBilingual Sr. IT Production Support AnalystAre you passionate about technology, thrive on problem-solving, and want to make a meaningful impact? Our client is a leader in their insurance niche, and they are looking for a dynamic and Bilingual (French/English) Senior IT Production Support Analyst to keep their systems running smoothly!Advantages 13% annual bonus eligibilityThree weeks of vacation to start"Work From Anywhere" Days:If you live in the GTA, joi
- Our client is a dynamic and growing team dedicated to delivering exceptional parking experiences through solutions that seamlessly blend innovation, reliability, business intelligence, and user-friendly design.If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to andy.wettlaufer@randstaddigital.com & byron.poon@randstaddigital.comOur client is a dynamic and growing team dedicated to delivering exceptional parking experiences through solutions that seamlessly blend innovation, reliability, business intelligence, and user-friendly design.If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to andy.wettlaufer@randstaddigital.com & byron.poon@randstaddigital.com
- Our client is a dynamic and growing team dedicated to delivering exceptional parking experiences through solutions that seamlessly blend innovation, reliability, business intelligence, and user-friendly design.If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to andy.wettlaufer@randstaddigital.com & byron.poon@randstaddigital.comOur client is a dynamic and growing team dedicated to delivering exceptional parking experiences through solutions that seamlessly blend innovation, reliability, business intelligence, and user-friendly design.If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to andy.wettlaufer@randstaddigital.com & byron.poon@randstaddigital.com
