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        • Mississauga, Ontario
        • Contract
        Do you have exceptional customer service skills and are computer savvy with a tech background? Are you eager to gain experience in the banking sector and are adaptable to change? If so, we have the perfect opportunity for you!We are currently recruiting for a Service Availability Representative for a 6 month contract with a top 5 bank in Mississauga. (This job is on site)Pay rate: $18.33/ hourHours: 37.5 hours a week, M to F 8 to 4 (3 weeks in a month) 10 to 6 (1 week in a month)As a Service Availability Representative, your responsibilities will include, but are not limited to:• Diagnose and resolve hardware/software problems.• Install/upgrade PC hardware/software when required.• Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally when applicable• Create and/or recognize exceptional service through established programs• Provide subject matter expertise for internal and external partners within defined area• Adopt new process and technology improvements• Coordinate the delivery, installation, implementation and repairs of equipment and technology• Ensure premises issues are dealt with in a timely manner escalating as required• Identify equipment needs to streamline procedures/processes and enhance service• Builds and maintains databases and various programs as required• Back office with some on call Advantages- Work for a leading bank in Canada- Long term contract- Potential for extension - Work in a fast-paced environment - Easy going department Qualifications- 1 year call centre- 1 year technical background- 1 year customer service - Vast experience with troubleshooting for operating systems (Windows) and application issues * Clear credit and criminal check required *Interested in this Service Availability Representative position in Mississauga? Apply online today!Qualified candidates will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a leading bank in Canada- Long term contract- Potential for extension - Work in a fast-paced environment - Easy going departmentRESPONSIBILITIESQUALIFICATIONS- 1 year call centre- 1 year technical background- 1 year customer service - Vast experience with troubleshooting for operating systems (Windows) and application issues * Clear credit and criminal check required *Interested in this Service Availability Representative position in Mississauga? Apply online today!Qualified candidates will be contacted.
        Do you have exceptional customer service skills and are computer savvy with a tech background? Are you eager to gain experience in the banking sector and are adaptable to change? If so, we have the perfect opportunity for you!We are currently recruiting for a Service Availability Representative for a 6 month contract with a top 5 bank in Mississauga. (This job is on site)Pay rate: $18.33/ hourHours: 37.5 hours a week, M to F 8 to 4 (3 weeks in a month) 10 to 6 (1 week in a month)As a Service Availability Representative, your responsibilities will include, but are not limited to:• Diagnose and resolve hardware/software problems.• Install/upgrade PC hardware/software when required.• Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally when applicable• Create and/or recognize exceptional service through established programs• Provide subject matter expertise for internal and external partners within defined area• Adopt new process and technology improvements• Coordinate the delivery, installation, implementation and repairs of equipment and technology• Ensure premises issues are dealt with in a timely manner escalating as required• Identify equipment needs to streamline procedures/processes and enhance service• Builds and maintains databases and various programs as required• Back office with some on call Advantages- Work for a leading bank in Canada- Long term contract- Potential for extension - Work in a fast-paced environment - Easy going department Qualifications- 1 year call centre- 1 year technical background- 1 year customer service - Vast experience with troubleshooting for operating systems (Windows) and application issues * Clear credit and criminal check required *Interested in this Service Availability Representative position in Mississauga? Apply online today!Qualified candidates will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a leading bank in Canada- Long term contract- Potential for extension - Work in a fast-paced environment - Easy going departmentRESPONSIBILITIESQUALIFICATIONS- 1 year call centre- 1 year technical background- 1 year customer service - Vast experience with troubleshooting for operating systems (Windows) and application issues * Clear credit and criminal check required *Interested in this Service Availability Representative position in Mississauga? Apply online today!Qualified candidates will be contacted.
        • Mississauga, Ontario
        • Permanent
        • $45,000 - $50,000 per year
        Do you have a passion for customer service? Do you enjoy working in a fast-paced environment? Do you enjoy problem-solving? Do you like working with Clients? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known automotive manufacturing company in the Mississauga area. This is a permanent, full-time job, with room for growth and development. To find out more, read below.Type: PermanentHours: Monday – Friday 8am – 5pm (No evenings or weekends!)Salary: 45k-47k (competitive)Location: Mississauga (Winston Churchill & Burnhamthrope)Highway and transit-accessible Free parking!3 weeks vacation to startHealth Care spending accountMonthly bonusRoom for growth and developmentJob duties of a Bilingual Customer Service representative are, but not limited to:- Taking incoming calls from clients - Enter orders for 3 main warehouses in Canada- Provide first level technical support if needed- Provide product knowledge and pricing for clients over the phone- Dealing with any returns or refunds - Answer any incoming emails from clients as well- Ensure orders are sent out in a timely manner- Provide top not service on every callAdvantages-Permanent opportunity- Competitive pay (45k-47k)- Full time hours, no evenings or weekends!- Mississauga location- Work in an office setting - 3 weeks Vacation to start!- Monthly Health care spending account- Potential to bonus monthly!- Career growth and development Qualifications-Bilingual in French and English is MANDATORY- Min 3 years Order Entry experience- Experience in a fast paced environment (roughly 200-300 orders a day)- ERP experience - Strong phone etiquette and communication skills - Team Player- Organized and detail oriented- Quick learner who takes initiative If this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative – Mississauga”Looking forward to hearing from you.Ashley,Anastasia,NatalieADVANTAGES-Permanent opportunity- Competitive pay (45k-47k)- Full time hours, no evenings or weekends!- Mississauga location- Work in an office setting - 3 weeks Vacation to start!- Monthly Health care spending account- Potential to bonus monthly!- Career growth and developmentRESPONSIBILITIESQUALIFICATIONS-Bilingual in French and English is MANDATORY- Min 3 years Order Entry experience- Experience in a fast paced environment (roughly 200-300 orders a day)- ERP experience - Strong phone etiquette and communication skills - Team Player- Organized and detail oriented- Quick learner who takes initiative If this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative – Mississauga”Looking forward to hearing from you.
        Do you have a passion for customer service? Do you enjoy working in a fast-paced environment? Do you enjoy problem-solving? Do you like working with Clients? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known automotive manufacturing company in the Mississauga area. This is a permanent, full-time job, with room for growth and development. To find out more, read below.Type: PermanentHours: Monday – Friday 8am – 5pm (No evenings or weekends!)Salary: 45k-47k (competitive)Location: Mississauga (Winston Churchill & Burnhamthrope)Highway and transit-accessible Free parking!3 weeks vacation to startHealth Care spending accountMonthly bonusRoom for growth and developmentJob duties of a Bilingual Customer Service representative are, but not limited to:- Taking incoming calls from clients - Enter orders for 3 main warehouses in Canada- Provide first level technical support if needed- Provide product knowledge and pricing for clients over the phone- Dealing with any returns or refunds - Answer any incoming emails from clients as well- Ensure orders are sent out in a timely manner- Provide top not service on every callAdvantages-Permanent opportunity- Competitive pay (45k-47k)- Full time hours, no evenings or weekends!- Mississauga location- Work in an office setting - 3 weeks Vacation to start!- Monthly Health care spending account- Potential to bonus monthly!- Career growth and development Qualifications-Bilingual in French and English is MANDATORY- Min 3 years Order Entry experience- Experience in a fast paced environment (roughly 200-300 orders a day)- ERP experience - Strong phone etiquette and communication skills - Team Player- Organized and detail oriented- Quick learner who takes initiative If this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative – Mississauga”Looking forward to hearing from you.Ashley,Anastasia,NatalieADVANTAGES-Permanent opportunity- Competitive pay (45k-47k)- Full time hours, no evenings or weekends!- Mississauga location- Work in an office setting - 3 weeks Vacation to start!- Monthly Health care spending account- Potential to bonus monthly!- Career growth and developmentRESPONSIBILITIESQUALIFICATIONS-Bilingual in French and English is MANDATORY- Min 3 years Order Entry experience- Experience in a fast paced environment (roughly 200-300 orders a day)- ERP experience - Strong phone etiquette and communication skills - Team Player- Organized and detail oriented- Quick learner who takes initiative If this sounds like something that interests you, apply now!1) Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative – Mississauga”Looking forward to hearing from you.
        • Mississauga, Ontario
        • Permanent
        • $45,000 - $50,000 per year
        Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis! Job details:-PERMANENT employment-Monday-Friday, 8am-5pm-Mississauga – intersection of Derry and McLaughlin -$45-50k annually Why do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$45,000-$50,000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuADVANTAGESWhy do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$45,000-$50,000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationRESPONSIBILITIESWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QUALIFICATIONSAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSUMMARYThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.
        Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis! Job details:-PERMANENT employment-Monday-Friday, 8am-5pm-Mississauga – intersection of Derry and McLaughlin -$45-50k annually Why do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$45,000-$50,000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuADVANTAGESWhy do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$45,000-$50,000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationRESPONSIBILITIESWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QUALIFICATIONSAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSUMMARYThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.
        • Mississauga, Ontario
        • Contract
        • $15.15 per hour
        Do you have experience as a customer service representative? Are you looking to work for a good cause? Are you interested in working for a non – profit Christian organization?If you answered yes to the above questions, then this is the opportunity for you!Randstad is recruiting for a Customer Service Representative to join a non- profile Christian organization located in Mississauga. This is a great opportunity to maximize your skills and in a great environment. A successful candidate must be comfortable making outbound calls to follow up with existing donors regarding their payment method(s). Start date: Monday, January 25thTraining: Monday, January 25thHours of work:Monday – Thursday 8:00am- 11:00pm, Friday 8:00am - 8:00pm and Saturdays 10:00am – 6:00pmContract Length: 12 months Salary: $15.15/hourADVANTAGES- Positive, energetic and inclusive work environment - Full time hours- Competitive pay rate: $15.15/hour- Work From Home!- Access to Perkopolis discounts- Opportunity to make a real difference in the lives of disadvantaged peopleRESPONSIBILITIESJob duties of a customer service representative include, but are not limited to:- making outbound calls to existing customers - Delivery top notch customer service and answering any inquiries donors may have - Confirm payment information (from already existing donors)- Data entry: recording donor and client information into databaseQUALIFICATIONS- Excellent communication skills - Previous call center experience - Previous customer service experience - Great interpersonal skills - Able to work 25-29 hours a week - Ability to professionally communicate with people - Ability to multi – task - Team player - Data entry skills - Strong computer skills - Must be able to attend all of training SUMMARYIf this sounds like something that interest you, apply now!1) Apply Online!2) Send a copy of your up to date resume to Anastasia.kourniotis@randstad.ca and mention Call Center Mississauga
        Do you have experience as a customer service representative? Are you looking to work for a good cause? Are you interested in working for a non – profit Christian organization?If you answered yes to the above questions, then this is the opportunity for you!Randstad is recruiting for a Customer Service Representative to join a non- profile Christian organization located in Mississauga. This is a great opportunity to maximize your skills and in a great environment. A successful candidate must be comfortable making outbound calls to follow up with existing donors regarding their payment method(s). Start date: Monday, January 25thTraining: Monday, January 25thHours of work:Monday – Thursday 8:00am- 11:00pm, Friday 8:00am - 8:00pm and Saturdays 10:00am – 6:00pmContract Length: 12 months Salary: $15.15/hourADVANTAGES- Positive, energetic and inclusive work environment - Full time hours- Competitive pay rate: $15.15/hour- Work From Home!- Access to Perkopolis discounts- Opportunity to make a real difference in the lives of disadvantaged peopleRESPONSIBILITIESJob duties of a customer service representative include, but are not limited to:- making outbound calls to existing customers - Delivery top notch customer service and answering any inquiries donors may have - Confirm payment information (from already existing donors)- Data entry: recording donor and client information into databaseQUALIFICATIONS- Excellent communication skills - Previous call center experience - Previous customer service experience - Great interpersonal skills - Able to work 25-29 hours a week - Ability to professionally communicate with people - Ability to multi – task - Team player - Data entry skills - Strong computer skills - Must be able to attend all of training SUMMARYIf this sounds like something that interest you, apply now!1) Apply Online!2) Send a copy of your up to date resume to Anastasia.kourniotis@randstad.ca and mention Call Center Mississauga
        • Mississauga, Ontario
        • Permanent
        Are you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses. Why do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily Who are you?- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision What will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredTo apply:1. Send resume directly to navpreet.sandhu@randstad.ca2. Create a Randstad profile and apply online directly to the postingSara,Navpreet,NavpreetADVANTAGESWhy do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily RESPONSIBILITIESWhat will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredQUALIFICATIONS- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision SUMMARYAre you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses.
        Are you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses. Why do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily Who are you?- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision What will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredTo apply:1. Send resume directly to navpreet.sandhu@randstad.ca2. Create a Randstad profile and apply online directly to the postingSara,Navpreet,NavpreetADVANTAGESWhy do you want the job?- Competitive salary $40,000 to $45,000 annually- Permanent opportunity with set shifts during regular business hours - NO WEEKENDS- Monday to Friday from 8:00 am to 5:00 pm - Located in Mississauga, close to major highways (near Winston Churchill and 403)- Easily accessible by transit and major highways- Dental and medical benefits, discounts on lenses beginning after the probationary period- Group RSP matching up to 3% from 1-3 years of service, 3+ years of service is 5% match - 2 weeks vacation to start, vacation provided during first year - Join a close-knit team in a casual work environment that offers growth and development opportunities- Jeans allowed to be worn daily RESPONSIBILITIESWhat will you be doing?- Handling B2B inbound calls and emails from opticians- Order entry of various orders from opticians- Processing orders in client management system- Answer to client questions regarding shipping and other order details- Ensuring client receives orders in a timely manner- Problem solve issues when requiredQUALIFICATIONS- 1-2 years of customer service experience required preferably in a fast paced environment - Previous experience in the optical industry a strong asset- Strong accuracy and attention to detail- Strong written and verbal communication skills in both English and French- Positive and upbeat with excellent telephone demeanor- Computer savvy with an ability to learn new software quickly- A team player with the ability to think independently and work well with minimal supervision SUMMARYAre you BILINGUAL in English and French? Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the customer service and looking for the next challenge? A well known Vision Care company located in Mississauga is hiring a Bilingual Customer Service Representative to join their growing customer service team. The successful candidate will report directly to the Customer Service Manager and act as the first point of contact for all opticians calling in to place orders on lenses.
        • Mississauga, Ontario
        • Contract
        Are you Bilingual in English and French? Do you have a passion for customer service? Are you looking to start your career with leading company? Do you have a passion for problem solving? Then we have the role for you?Ranstad is looking for a Bilingual Customer Service Representative to work for a well-known, highly rated air control company in the Mississauga area in their call center. This is a permanent full time position working for a well-known company within their industry. To find out more, please read below.Job Title: Customer Service/ Order EntryJob Type: Temp to Permanent Hours of Operation: Monday – Friday 8:30am – 5:00pm (NO WEEKENDS)Salary: 46k-51k based on experienceLocation: Mississauga (Kennedy and Britannia)Benefits and RRSP MatchingFree onsite parking2 weeks’ vacation + personal days ADVANTAGES- Permanent opportunity- Full Time hours (Monday – Friday, NO WEEKENDS)- Competitive pay (46k-51k) + 7% annual bonus- Benefits and RRSP Matching- 2 weeks’ vacation plus personal days - Mississauga location (Kennedy and Britannia)- Great bonus structureRESPONSIBILITIESJob duties of a Bilingual Customer Service Representative are, but not limited to:-Taking inbound calls and emails from external customers/clients - Entering a customers order into the system in a timely manner - Provide order confirmations on the same day- Support customers and clients throughout the entire order (status, payments, questions ect…)- Expedite some requests - Provide top not customer service QUALIFICATIONS- SAP or ERP experience is a must- Bilingual in French and English- Min 2 years of Customer Service or Call center experience- Fast paced customer service- Team oriented (small team, so you work closely together)If this sounds like you or someone you know, apply now!1)Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from you.SUMMARYIf this sounds like you or someone you know, apply now!1)Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative Mississauga”Looking forward to hearing from you.
        Are you Bilingual in English and French? Do you have a passion for customer service? Are you looking to start your career with leading company? Do you have a passion for problem solving? Then we have the role for you?Ranstad is looking for a Bilingual Customer Service Representative to work for a well-known, highly rated air control company in the Mississauga area in their call center. This is a permanent full time position working for a well-known company within their industry. To find out more, please read below.Job Title: Customer Service/ Order EntryJob Type: Temp to Permanent Hours of Operation: Monday – Friday 8:30am – 5:00pm (NO WEEKENDS)Salary: 46k-51k based on experienceLocation: Mississauga (Kennedy and Britannia)Benefits and RRSP MatchingFree onsite parking2 weeks’ vacation + personal days ADVANTAGES- Permanent opportunity- Full Time hours (Monday – Friday, NO WEEKENDS)- Competitive pay (46k-51k) + 7% annual bonus- Benefits and RRSP Matching- 2 weeks’ vacation plus personal days - Mississauga location (Kennedy and Britannia)- Great bonus structureRESPONSIBILITIESJob duties of a Bilingual Customer Service Representative are, but not limited to:-Taking inbound calls and emails from external customers/clients - Entering a customers order into the system in a timely manner - Provide order confirmations on the same day- Support customers and clients throughout the entire order (status, payments, questions ect…)- Expedite some requests - Provide top not customer service QUALIFICATIONS- SAP or ERP experience is a must- Bilingual in French and English- Min 2 years of Customer Service or Call center experience- Fast paced customer service- Team oriented (small team, so you work closely together)If this sounds like you or someone you know, apply now!1)Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from you.SUMMARYIf this sounds like you or someone you know, apply now!1)Apply online2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Representative Mississauga”Looking forward to hearing from you.
        • Mississauga, Ontario
        • Contract
        • $18.00 - $23.00 per hour
        Are you looking for a career in Insurance? Do you enjoy working in customer service? Are you Bilingual in French and English? Do you have your LLQP Licence? Then this is the role for YOU!Randstad is looking for a Bilingual Insurance Representative to work for a well known financial and insurance institution located in the Mississauga area.This is a contract with lots of room for career growth and development. If you would like to find out more, read below!Job Type: Full TimeHours: Monday - Friday, Rotational shifts between 8:00am - 10:00pm (NO WEEKENDS!)Salary: $18 - $23/hr (Depending on experience)Location: Mississauga (Eglington and Dixie Road)TTC and Highway Accessible Free Parking Room for career growth and development Company compensation Temporary and flexible work from home and in-office environment optionsIf this sounds like you, apply now!1) Apply Online 2) Send a copy of your resume to natalie.digiovanni@randstad.ca and mention "Bilingual Insurance Representative"Ashley,Anastasia,NatalieADVANTAGES- Full-time hours (Monday - Friday, NO WEEKENDS)- Competitive Salary (21-13/hr)- Company compensated LLQP- Higher pay with LLQP- Mississauga location - TTC and highway accessible - Working for a well-known company - Room for career growth and developmentRESPONSIBILITIESJob Duties of a Bilingual Insurance Representative are, but not limited to:- Taking inbound calls from customer looking to inquire about insurance and financial services - Assisting both new and existing customers - Up-selling and Cross-selling existing customers on company promotions and packages - Educating customers on benefits and services - Document all customer information into the system - File documents to underwriting guidelines - Adhere to privacy and confidentiality on every call- Provide top-notch service on every callQUALIFICATIONS- Bilingual in French and English is required- LLQP Licence is preferred- 2+ Customer service experience - 1+ Call Center experience- Organization and time management skills - Post-secondary education - Experience in insurance is an asset - Experience with KPIs is an assetSUMMARYIf this sounds like you, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kournioti@randstad.ca and mention "Bilingual Insurance Representative"
        Are you looking for a career in Insurance? Do you enjoy working in customer service? Are you Bilingual in French and English? Do you have your LLQP Licence? Then this is the role for YOU!Randstad is looking for a Bilingual Insurance Representative to work for a well known financial and insurance institution located in the Mississauga area.This is a contract with lots of room for career growth and development. If you would like to find out more, read below!Job Type: Full TimeHours: Monday - Friday, Rotational shifts between 8:00am - 10:00pm (NO WEEKENDS!)Salary: $18 - $23/hr (Depending on experience)Location: Mississauga (Eglington and Dixie Road)TTC and Highway Accessible Free Parking Room for career growth and development Company compensation Temporary and flexible work from home and in-office environment optionsIf this sounds like you, apply now!1) Apply Online 2) Send a copy of your resume to natalie.digiovanni@randstad.ca and mention "Bilingual Insurance Representative"Ashley,Anastasia,NatalieADVANTAGES- Full-time hours (Monday - Friday, NO WEEKENDS)- Competitive Salary (21-13/hr)- Company compensated LLQP- Higher pay with LLQP- Mississauga location - TTC and highway accessible - Working for a well-known company - Room for career growth and developmentRESPONSIBILITIESJob Duties of a Bilingual Insurance Representative are, but not limited to:- Taking inbound calls from customer looking to inquire about insurance and financial services - Assisting both new and existing customers - Up-selling and Cross-selling existing customers on company promotions and packages - Educating customers on benefits and services - Document all customer information into the system - File documents to underwriting guidelines - Adhere to privacy and confidentiality on every call- Provide top-notch service on every callQUALIFICATIONS- Bilingual in French and English is required- LLQP Licence is preferred- 2+ Customer service experience - 1+ Call Center experience- Organization and time management skills - Post-secondary education - Experience in insurance is an asset - Experience with KPIs is an assetSUMMARYIf this sounds like you, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kournioti@randstad.ca and mention "Bilingual Insurance Representative"
        • Mississauga, Ontario
        • Contract
        Our client, a Telecommunications Company is looking for an Administrative Assistant to work on a 12-month assignment in Mississauga. The successful candidate will work 40 hours per week at a rate up to $30 per hour. Responsibilities:• Responsible to manage each Director’s calendar and itinerary; by planning, organizing and coordinating travel, meetings, conference calls and events (current travel and events significantly reduced due to Covid)• Responsible for the SAP HR transactions (hiring, onboarding of new hires, promotions, and staff movement)• Maintain employee records and files• Assist in the yearly bonus and salary review process• Provide guidance to employees related to HR inquiries (policies and procedures)• Efficiently manage all general correspondence• Coordinate with internal and external suppliers• Maintain strict confidentiality• Manage invoice payments, expense accounts, office supplies, courier as required (Ariba vacation schedule, running ad-hoc reports, etc.)• The finance team is analyzing financial figures, metrics and system and process issues to support major decisions within the business• The key groups within the Finance team include corporate and operational finance, internal teams support, the controllers group, internal audit and risk advisory services, taxation, treasury, corporate strategy, mergers, and acquisitions.Advantages• Gain experience working for a well recognized organization• Earn the competitive wage up to $30 per hour• Mississauga location• Work full time hours on a 12 month contract• Currently due to COVID working remotely from homeQualifications• Bilingual (French and English) is a huge asset • Postsecondary education is preferred (diploma or degree)• Experience in related field is an asset• Initiative and ability to work with minimum supervision (self-starter) and uphold a positive attitude• Discreet (carefully handles confidential employee and business information)• Strong PC skills – proficiency in MS Office applications; Excel, PowerPoint, comfortable with SAP and Ariba• Strong organizational and customer service skills• Strong interpersonal skills with the ability to interact with clients at all levels in a confident, courteous and professional manner• Strong written communication skills• Ability to deal with frequent interruptions, operate effectively under pressure and effectively manage competing demands• Flexibility in hours of work – occasional changes in work schedule with minimal notice• Team player and very proactive• Potential for this position to transition into a Full-Time roleLindsay,Sylvia,Carlo,Phone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Gain experience working for a well recognized organization• Earn the competitive wage up to $30 per hour• Mississauga location• Work full time hours on a 12 month contract• Currently due to COVID working remotely from homeRESPONSIBILITIES• Responsible to manage each Director’s calendar and itinerary; by planning, organizing and coordinating travel, meetings, conference calls and events (current travel and events significantly reduced due to Covid)• Responsible for the SAP HR transactions (hiring, onboarding of new hires, promotions, and staff movement)• Maintain employee records and files• Assist in the yearly bonus and salary review process• Provide guidance to employees related to HR inquiries (policies and procedures)• Efficiently manage all general correspondence• Coordinate with internal and external suppliers• Maintain strict confidentiality• Manage invoice payments, expense accounts, office supplies, courier as required (Ariba vacation schedule, running ad-hoc reports, etc.)• The finance team is analyzing financial figures, metrics and system and process issues to support major decisions within the business• The key groups within the Finance team include corporate and operational finance, internal teams support, the controllers group, internal audit and risk advisory services, taxation, treasury, corporate strategy, mergers, and acquisitions.QUALIFICATIONS• Bilingual (French and English) is a huge asset • Postsecondary education is preferred (diploma or degree)• Experience in related field is an asset• Initiative and ability to work with minimum supervision (self-starter) and uphold a positive attitude• Discreet (carefully handles confidential employee and business information)• Strong PC skills – proficiency in MS Office applications; Excel, PowerPoint, comfortable with SAP and Ariba• Strong organizational and customer service skills• Strong interpersonal skills with the ability to interact with clients at all levels in a confident, courteous and professional manner• Strong written communication skills• Ability to deal with frequent interruptions, operate effectively under pressure and effectively manage competing demands• Flexibility in hours of work – occasional changes in work schedule with minimal notice• Team player and very proactive• Potential for this position to transition into a Full-Time roleSUMMARYOur client, a Telecommunications Company is looking for an Administrative Assistant to work on a 12-month assignment in Mississauga. The successful candidate will work 40 hours per week at a rate up to $30 per hour.
        Our client, a Telecommunications Company is looking for an Administrative Assistant to work on a 12-month assignment in Mississauga. The successful candidate will work 40 hours per week at a rate up to $30 per hour. Responsibilities:• Responsible to manage each Director’s calendar and itinerary; by planning, organizing and coordinating travel, meetings, conference calls and events (current travel and events significantly reduced due to Covid)• Responsible for the SAP HR transactions (hiring, onboarding of new hires, promotions, and staff movement)• Maintain employee records and files• Assist in the yearly bonus and salary review process• Provide guidance to employees related to HR inquiries (policies and procedures)• Efficiently manage all general correspondence• Coordinate with internal and external suppliers• Maintain strict confidentiality• Manage invoice payments, expense accounts, office supplies, courier as required (Ariba vacation schedule, running ad-hoc reports, etc.)• The finance team is analyzing financial figures, metrics and system and process issues to support major decisions within the business• The key groups within the Finance team include corporate and operational finance, internal teams support, the controllers group, internal audit and risk advisory services, taxation, treasury, corporate strategy, mergers, and acquisitions.Advantages• Gain experience working for a well recognized organization• Earn the competitive wage up to $30 per hour• Mississauga location• Work full time hours on a 12 month contract• Currently due to COVID working remotely from homeQualifications• Bilingual (French and English) is a huge asset • Postsecondary education is preferred (diploma or degree)• Experience in related field is an asset• Initiative and ability to work with minimum supervision (self-starter) and uphold a positive attitude• Discreet (carefully handles confidential employee and business information)• Strong PC skills – proficiency in MS Office applications; Excel, PowerPoint, comfortable with SAP and Ariba• Strong organizational and customer service skills• Strong interpersonal skills with the ability to interact with clients at all levels in a confident, courteous and professional manner• Strong written communication skills• Ability to deal with frequent interruptions, operate effectively under pressure and effectively manage competing demands• Flexibility in hours of work – occasional changes in work schedule with minimal notice• Team player and very proactive• Potential for this position to transition into a Full-Time roleLindsay,Sylvia,Carlo,Phone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Gain experience working for a well recognized organization• Earn the competitive wage up to $30 per hour• Mississauga location• Work full time hours on a 12 month contract• Currently due to COVID working remotely from homeRESPONSIBILITIES• Responsible to manage each Director’s calendar and itinerary; by planning, organizing and coordinating travel, meetings, conference calls and events (current travel and events significantly reduced due to Covid)• Responsible for the SAP HR transactions (hiring, onboarding of new hires, promotions, and staff movement)• Maintain employee records and files• Assist in the yearly bonus and salary review process• Provide guidance to employees related to HR inquiries (policies and procedures)• Efficiently manage all general correspondence• Coordinate with internal and external suppliers• Maintain strict confidentiality• Manage invoice payments, expense accounts, office supplies, courier as required (Ariba vacation schedule, running ad-hoc reports, etc.)• The finance team is analyzing financial figures, metrics and system and process issues to support major decisions within the business• The key groups within the Finance team include corporate and operational finance, internal teams support, the controllers group, internal audit and risk advisory services, taxation, treasury, corporate strategy, mergers, and acquisitions.QUALIFICATIONS• Bilingual (French and English) is a huge asset • Postsecondary education is preferred (diploma or degree)• Experience in related field is an asset• Initiative and ability to work with minimum supervision (self-starter) and uphold a positive attitude• Discreet (carefully handles confidential employee and business information)• Strong PC skills – proficiency in MS Office applications; Excel, PowerPoint, comfortable with SAP and Ariba• Strong organizational and customer service skills• Strong interpersonal skills with the ability to interact with clients at all levels in a confident, courteous and professional manner• Strong written communication skills• Ability to deal with frequent interruptions, operate effectively under pressure and effectively manage competing demands• Flexibility in hours of work – occasional changes in work schedule with minimal notice• Team player and very proactive• Potential for this position to transition into a Full-Time roleSUMMARYOur client, a Telecommunications Company is looking for an Administrative Assistant to work on a 12-month assignment in Mississauga. The successful candidate will work 40 hours per week at a rate up to $30 per hour.
        • Mississauga, Ontario
        • Contract
        Our client, an IT company that provides a wide range of IT solutions, is looking for a Helpdesk Support Technician in their Mississauga office.You will be responsible for:• Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support.• Documents, tracks and monitors the problem to ensure a timely resolution• Password resetAdvantages•Duration: 2 months (with possibilities to perm or extension)•Location: Mississauga•Pay Rate: $17.32/hrQualifications• Associate's degree in a related area • Entry level to 3 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job.• May involve use of problem management databases and help desk system. • Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES•Duration: 2 months (with possibilities to perm or extension)•Location: Mississauga•Pay Rate: $17.32/hrRESPONSIBILITIESQUALIFICATIONS• Associate's degree in a related area • Entry level to 3 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job.• May involve use of problem management databases and help desk system. • Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment.
        Our client, an IT company that provides a wide range of IT solutions, is looking for a Helpdesk Support Technician in their Mississauga office.You will be responsible for:• Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support.• Documents, tracks and monitors the problem to ensure a timely resolution• Password resetAdvantages•Duration: 2 months (with possibilities to perm or extension)•Location: Mississauga•Pay Rate: $17.32/hrQualifications• Associate's degree in a related area • Entry level to 3 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job.• May involve use of problem management databases and help desk system. • Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES•Duration: 2 months (with possibilities to perm or extension)•Location: Mississauga•Pay Rate: $17.32/hrRESPONSIBILITIESQUALIFICATIONS• Associate's degree in a related area • Entry level to 3 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job.• May involve use of problem management databases and help desk system. • Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment.
        • Mississauga, Ontario
        • Contract
        Are you looking to kick start your career in Insurance? Are you customer-focused and always ready to provide top-notch customer service? Are you a highly motivated individual ready to take the next step? Then we have the role for YOU!Randstad is looking for Insurance Service Specialist to work for a well-known Insurance company in their customer care call center. This is a great opportunity to get your foot in the door and start your careers in insurance, with lots of growth opportunities.If you would like to learn more, please read on!ADVANTAGESAdvantages- Potential of career growth- Transit Accessible- Incentive Plan- Annual Bonus- Benefits - Vacation- Competitive Salary RESPONSIBILITIESJob duties of an Insurance Service Specialist are, but not limited to:- Taking inbound calls and emails from customers- Providing advice on both Home and Auto insurance to new and existing customers- Cross-selling and upselling different products to customers- Processing transactions following guidelines- Accepting and processing any changes in payments- Making sure all guidelines are met and meeting all expectationsQUALIFICATIONS- RIBO or OTL certified (If only OTL, company will assist with RIBO certificate)- Customer Service oriented- 1-3 years of experience- Customer Focused- Some sales experience- Solution-oriented- Team player- Computer savvy- Bilingual in French is an assetSUMMARYIf you or someone you know is interested in being an Insurance Service Specialist, apply now!1)Apply online2) Send an email with your up to date resume to Anastasia.kourniotis@randstad.ca and mention "Insurance Representative"Looking forward to hearing from you
        Are you looking to kick start your career in Insurance? Are you customer-focused and always ready to provide top-notch customer service? Are you a highly motivated individual ready to take the next step? Then we have the role for YOU!Randstad is looking for Insurance Service Specialist to work for a well-known Insurance company in their customer care call center. This is a great opportunity to get your foot in the door and start your careers in insurance, with lots of growth opportunities.If you would like to learn more, please read on!ADVANTAGESAdvantages- Potential of career growth- Transit Accessible- Incentive Plan- Annual Bonus- Benefits - Vacation- Competitive Salary RESPONSIBILITIESJob duties of an Insurance Service Specialist are, but not limited to:- Taking inbound calls and emails from customers- Providing advice on both Home and Auto insurance to new and existing customers- Cross-selling and upselling different products to customers- Processing transactions following guidelines- Accepting and processing any changes in payments- Making sure all guidelines are met and meeting all expectationsQUALIFICATIONS- RIBO or OTL certified (If only OTL, company will assist with RIBO certificate)- Customer Service oriented- 1-3 years of experience- Customer Focused- Some sales experience- Solution-oriented- Team player- Computer savvy- Bilingual in French is an assetSUMMARYIf you or someone you know is interested in being an Insurance Service Specialist, apply now!1)Apply online2) Send an email with your up to date resume to Anastasia.kourniotis@randstad.ca and mention "Insurance Representative"Looking forward to hearing from you
        • Mississauga, Ontario
        • Permanent
        • $50,000 - $55,000 per year
        Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-PERMANENT employment-Monday-Friday, 8am-5pm-Work from home- permanently-$45-50k annually Why do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$50,000-55 000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuADVANTAGESWhy do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$45,000-$50,000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationRESPONSIBILITIESWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QUALIFICATIONSAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSUMMARYThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.
        Are you tech savvy with strong problem-solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market-leader in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a French/English Technical Customer Support Representative to join their Mississauga team on a permanent basis WORK FROM HOME!Job details:-PERMANENT employment-Monday-Friday, 8am-5pm-Work from home- permanently-$45-50k annually Why do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$50,000-55 000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).Are you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferred.If you are passionate about customer service and technical support, apply now! If you are fully fluent in French, apply now! If you are seeking a permanent opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.caNav SandhuADVANTAGESWhy do you want to be the next French/English Technical Customer Support Representative?-Permanent opportunity! -$45,000-$50,000 annually -Regular business hours Monday-Friday-Conveniently located in Mississauga -Full benefits, RRSP Matching, and vacationRESPONSIBILITIESWhat you will be doing as a French/English Technical Customer Support Representative-Provide phone support for the distribution and installation team-Handle all consumer inquiries in regards company product-Utilize problem-solving skills to handle any issue in an efficient manner-Log all calls and complaints, escalate if necessary -Liaise between departments, and assist in additional tasks as needed  Travel occasionally to field to obtain firsthand knowledge of needs of customer, methods ofinstallation, and use of product. Maintain strong product knowledge and awareness of technical issues with products. Initiate product complaint notices in our quality system (CIF). Approve, to authorized level, warranty shipments and field work. Monitor marketing literature, installation, and specification sheets for accuracy. Update parts guide and online parts systems. Initiate engineering change orders for new service parts (ECR/ECO).QUALIFICATIONSAre you qualified to be the next French/English Technical Customer Support Representative?-Fluently bilingual in French and English-Strong oral and written skills in French and English-5+ years of experience in customer service or order desk-Experience in manufacturing or distribution and in a technical environment an asset- Minimum of three years’ experience dealing with electro-mechanical troubleshooting orconstruction/remodeling trades, performing installations, training, or service.-Heating and ventilating experience an asset-Strong organizational skills with the ability to multitask in a fast-paced environment -  Knowledge of electrical and mechanical codes and industry standards.- Proficient with Microsoft Office software (Word, Excel, Access).- Experience using a CRM system; SalesForce is preferred.- Experience with wireless technology, SMART phones and other emerging technology is preferredSUMMARYThe Product Expert will assist customers with a high degree of professionalism to resolve all of theirtechnical needs with our products. This role will use their strong product knowledge and expertise toaddress issues related to product suitability and performance, installation, warranty repair, andtroubleshooting.

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