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        • Ottawa, Ontario
        • Contract
        • $15.64 - $17.18 per hour
        Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!What’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniRESPONSIBILITIESQUALIFICATIONS
        Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!What’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniRESPONSIBILITIESQUALIFICATIONS
        • Ottawa, Ontario
        • Contract
        Are you a motivated and dynamic individual with a passion for connecting with people? Do you love talking to people and helping them to resolve their inquiries? We're looking for fluently bilingual customer service reps who have a desire to build lasting customer relationships. This will be a Work-From-Home opportunity for the time being, but you may be required to work from the downtown office at some point!Job Description:- Outbound calling to the local populous- Completing Surveys in a timely manner- Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 14.25$ as a base + 2.10$ per hour for French interactions + additional amounts for incentivesAdvantages- $14.25 - 16.10$/hour - Flexible Schedule - You have the ability to Pick the days you can work! (Must be available to work a minimum of 3 shifts per week)- Additional incentives for achieving targets (therefore you can potentially earn over 16.10$ per hour)- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyQualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM (Schedule flexible)- Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 (option 1) for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!Erin,ToniADVANTAGES- $14.25 - 16.10$/hour - Flexible Schedule - You have the ability to Pick the days you can work! (Must be available to work a minimum of 3 shifts per week)- Additional incentives for achieving targets (therefore you can potentially earn over 16.10$ per hour)- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyRESPONSIBILITIESQUALIFICATIONS- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM (Schedule flexible)- Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 (option 1) for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!
        Are you a motivated and dynamic individual with a passion for connecting with people? Do you love talking to people and helping them to resolve their inquiries? We're looking for fluently bilingual customer service reps who have a desire to build lasting customer relationships. This will be a Work-From-Home opportunity for the time being, but you may be required to work from the downtown office at some point!Job Description:- Outbound calling to the local populous- Completing Surveys in a timely manner- Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 14.25$ as a base + 2.10$ per hour for French interactions + additional amounts for incentivesAdvantages- $14.25 - 16.10$/hour - Flexible Schedule - You have the ability to Pick the days you can work! (Must be available to work a minimum of 3 shifts per week)- Additional incentives for achieving targets (therefore you can potentially earn over 16.10$ per hour)- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyQualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM (Schedule flexible)- Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 (option 1) for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!Erin,ToniADVANTAGES- $14.25 - 16.10$/hour - Flexible Schedule - You have the ability to Pick the days you can work! (Must be available to work a minimum of 3 shifts per week)- Additional incentives for achieving targets (therefore you can potentially earn over 16.10$ per hour)- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyRESPONSIBILITIESQUALIFICATIONS- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM (Schedule flexible)- Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 (option 1) for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!
        • Ottawa, Ontario
        • Contract
        Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!ADVANTAGESWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm- Hourly wages between $15- $17-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsRESPONSIBILITIESWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQUALIFICATIONSWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSUMMARYVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!ADVANTAGESWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm- Hourly wages between $15- $17-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsRESPONSIBILITIESWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQUALIFICATIONSWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSUMMARYVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        • Ottawa, Ontario
        • Permanent
        Are you looking for a new job that will let you exercise your customer service muscles? Do you have a passion for leading people towards common goals? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Team Leader to work out of a central Ottawa office. You’ll be responsible for ensuring world class service is being provided by the customer service and sales representatives to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Ottawa office is a great space to work and we know you’ll love it here!ADVANTAGESWhat’s in it for you as a Team Leader:- Hourly rate of $18- Work from home opportunity- Convenient location right in the heart of Ottawa (when not from home)- Easy access by public transit- Benefits & Vacation - Monday-Friday work week with occasional weekends requiredRESPONSIBILITIESWhat You’ll do here as a Team Leader:- You’ll perform quality monitoring of inbound and outbound calls taken by team members- You will review & monitor daily tasks of team member to ensure accuracy & completion- Provide floor support & coaching to team members- Other tasks as requiredQUALIFICATIONSWhat will make you successful as a customer service representative:- At least 3 years of experience in a call center environment- Experience leading, directing and coaching of others- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSUMMARYIf all of the above sounds like you, please apply directly to this posting!Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        Are you looking for a new job that will let you exercise your customer service muscles? Do you have a passion for leading people towards common goals? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Team Leader to work out of a central Ottawa office. You’ll be responsible for ensuring world class service is being provided by the customer service and sales representatives to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Ottawa office is a great space to work and we know you’ll love it here!ADVANTAGESWhat’s in it for you as a Team Leader:- Hourly rate of $18- Work from home opportunity- Convenient location right in the heart of Ottawa (when not from home)- Easy access by public transit- Benefits & Vacation - Monday-Friday work week with occasional weekends requiredRESPONSIBILITIESWhat You’ll do here as a Team Leader:- You’ll perform quality monitoring of inbound and outbound calls taken by team members- You will review & monitor daily tasks of team member to ensure accuracy & completion- Provide floor support & coaching to team members- Other tasks as requiredQUALIFICATIONSWhat will make you successful as a customer service representative:- At least 3 years of experience in a call center environment- Experience leading, directing and coaching of others- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSUMMARYIf all of the above sounds like you, please apply directly to this posting!Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        • Ottawa, Ontario
        • Permanent
        • $50,000 - $55,000 per year
        Have you been looking for a new job with a company that is family-owned? Do you have experience working in the heavy truck industry or in the commercial automotive industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you!We are looking for an experienced Parts Counter Clerk to join our team in Ottawa East. In this permanent role, you will need to be adaptable, handle pressure well, and have a great can-do attitude! Working as part of a team of 6, you’ll be front and centre or anyone calling or visiting the location for parts!If this sounds like you, we want to hear from you!What’s in it for you as a Parts Counter Clerk:Annual Salary starting from 50K (depending on experience)Monday-Friday work weekHours of work between 7am and 5pm (no evenings!)2 weeks vacation to startRSP matching, benefits, sick daysAccessible to transitPromotes from withinWhat you’ll do here as a Parts Counter Clerk:take incoming parts sales requests via phone or in personFollow up on pending orders and expedite issuesProvide exemplary customer service to all clientsmanage inventory and ensure timely record keepingassist other departments as necessaryWhat you’ll need to be successful as a Parts Counter Clerk:experience in the Heavy Truck industry is essential - other automotive experience will also be considered2-3 years of parts counter or equivalent experienceBilingualism in English and French would be a strong assetwillingness to learn, and grow with this companyknowledge of CDK(ADP) would be a strong assetself-motivated, reliable, and punctualPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also...Applying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniRESPONSIBILITIESQUALIFICATIONS
        Have you been looking for a new job with a company that is family-owned? Do you have experience working in the heavy truck industry or in the commercial automotive industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you!We are looking for an experienced Parts Counter Clerk to join our team in Ottawa East. In this permanent role, you will need to be adaptable, handle pressure well, and have a great can-do attitude! Working as part of a team of 6, you’ll be front and centre or anyone calling or visiting the location for parts!If this sounds like you, we want to hear from you!What’s in it for you as a Parts Counter Clerk:Annual Salary starting from 50K (depending on experience)Monday-Friday work weekHours of work between 7am and 5pm (no evenings!)2 weeks vacation to startRSP matching, benefits, sick daysAccessible to transitPromotes from withinWhat you’ll do here as a Parts Counter Clerk:take incoming parts sales requests via phone or in personFollow up on pending orders and expedite issuesProvide exemplary customer service to all clientsmanage inventory and ensure timely record keepingassist other departments as necessaryWhat you’ll need to be successful as a Parts Counter Clerk:experience in the Heavy Truck industry is essential - other automotive experience will also be considered2-3 years of parts counter or equivalent experienceBilingualism in English and French would be a strong assetwillingness to learn, and grow with this companyknowledge of CDK(ADP) would be a strong assetself-motivated, reliable, and punctualPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also...Applying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniRESPONSIBILITIESQUALIFICATIONS
        • Ottawa, Ontario
        • Contract
        Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm- Hourly wages between $15- $17-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniADVANTAGESWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm- Hourly wages between $15- $17-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceRESPONSIBILITIESQUALIFICATIONSWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm- Hourly wages between $15- $17-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniADVANTAGESWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 8pm- Hourly wages between $15- $17-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsWhat you’ll do here?-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceRESPONSIBILITIESQUALIFICATIONSWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.
        • Ottawa, Ontario
        • Contract
        Are you a motivated and dynamic individual with a passion for connecting with people? Do you love talking to people and making a difference? We're looking for fluently bilingual fundraising agents who have a desire to raise funds for great causes. This will be a Work-From-Home opportunity for the time being, but you may be required to work from the downtown office at some point!Interview today, start next week!ADVANTAGES- $14.25 - 16.10$/hour - Flexible Schedule - You have the ability to Pick the days you can work! (Must be available to work a minimum of 3 shifts per week)- Additional incentives for achieving targets (therefore you can potentially earn over 16.10$ per hour)- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyRESPONSIBILITIES- Outbound calling to the local populous- Completing Surveys in a timely manner- Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 14.25$ as a base + 2.10$ per hour for French interactions + additional amounts for incentivesQUALIFICATIONS- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM (Schedule flexible)- Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSUMMARYTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 (option 1) for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!
        Are you a motivated and dynamic individual with a passion for connecting with people? Do you love talking to people and making a difference? We're looking for fluently bilingual fundraising agents who have a desire to raise funds for great causes. This will be a Work-From-Home opportunity for the time being, but you may be required to work from the downtown office at some point!Interview today, start next week!ADVANTAGES- $14.25 - 16.10$/hour - Flexible Schedule - You have the ability to Pick the days you can work! (Must be available to work a minimum of 3 shifts per week)- Additional incentives for achieving targets (therefore you can potentially earn over 16.10$ per hour)- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyRESPONSIBILITIES- Outbound calling to the local populous- Completing Surveys in a timely manner- Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 14.25$ as a base + 2.10$ per hour for French interactions + additional amounts for incentivesQUALIFICATIONS- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM (Schedule flexible)- Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSUMMARYTo apply, respond directly to this posting, or call Erin or Toni at 613-726-0220 (option 1) for more information.We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!
        • Ottawa, Ontario
        • Contract
        • $16.56 per hour
        Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts.Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in the Ottawa areaStart Date:February 2021Contract Details:2-3 month contract (possibility of extension)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)Pay Rate:$16.56ADVANTAGES - Great opportunity to start the new year with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 3 months contract is completed- Great work culture and work life balance- Weekly payRESPONSIBILITIES- Call centre, taking inbound customer service inquiries regarding clients online insurance and benefits accounts- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQUALIFICATIONS- Excellent communication skills in English- Minimum 2 years previous experience in Customer service or Call Centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SUMMARYHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to carrie.nie@randstad.ca Please add Email Subject Line: Customer Service and Technical Support Representative - Ottawahuman forward.
        Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts.Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in the Ottawa areaStart Date:February 2021Contract Details:2-3 month contract (possibility of extension)Intervie