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      • Nepean, Ontario
      • Permanent
      Our Industry Leading, International client seeks to hire a Tier-3 Software Support Manager.This Manager will lead a team of 5 to 7 software support engineers (developers) who are responsible for supporting our client's software coast to coast in Canada. The team is the third level support, responsible for software related issues.: development, debugging, and troubleshooting. You must be passionate, driven, willing to work extended hours to get the job done, and have a sense of urgency.You must also posses:- Great organizational skills- Ability to understand technical issues at a high level for purposes of identifying root cause/trends and communicating with the client- Good client relationship skills- 3+ years of experience as a lead/manager in support type environment- Located in Ottawa Monday through Friday - Comfortable with working later hours/weekends as needed to support clientLastly, you must be eligible for a Government of Canada Security Clearance (having lived in Canada for the past 5 years).AdvantagesCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.ResponsibilitiesThe Software Support Manager will work with other management staff to determine and implement technical needs and priorities. The Support Manager will be responsible for maintaining a dynamic knowledge base of technical solution to ensure that the project is efficient and productive. The Support Manager position will assume managing people, processes, and customer escalations. Due to the nature of our business and managing a geographically distributed team and supporting our clients 24x7x365, this position will require some after hours and weekend work. As the Software Support Manager within the organization you will be required to provide ongoing support to our customers while ensuring all production defects are addressed, evaluated and fixed within established SLAs and to client satisfactory. Your roles and responsibilities will include but are no limited to: •Managing support team’s day-to-day functions•Responding to escalated customer support issues•Implementing customer support processes to enhance customer satisfaction•Formulating and revising customer support policies and promote their implementation•Informing the team of all new information related to products, procedures, and trends•Assessing support statistics and preparing detailed reports on the findings•Interviewing and hiring new employees•Overseeing and evaluating the team's ongoing training efforts•Delivering performance evaluations and following the disciplinary process according to company policy•Training subordinate and management staff•Providing guidance for problems and questions•Participating in business meetingsQualificationsThe ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. •General Requirements oThe ideal candidate will have to lead and manage the support team to build and promote a culture of service excellence. oDetail-oriented with effective time management, organizational and problem-solving skillsoAbility to work independently (self-starter) and as a member of various teams or committeesoAlignment with our company's values•Technical RequirementsoTechnical experience and ability to write code oUnderstanding the products and troubleshoot problems reported by customers and partners to identify technical issues•Communication Requirements oMust have the ability to work collaboratively with a variety of people at all levels within the organization to ensure effective communication and success of key initiatives. oAct as a customer advocate while representing their needs within internal product/R&D teamsoAct as liaison between technical support team, cross functional departments and engineering staffoWorks directly with the customer to suggest improvements to the environment of the installed products•Management RequirementsoMust have excellent leadership and communication skills with an ability to manage a team and the ability to lead and influence othersoWhere necessary, lead and engage cross-functional teams, domestically and/or regionally, to share and engage technical expertise and experience, to support the timely delivery of business and customer needsoManage your team’s performance to ensure all KPIs and Service Level Agreements are metoBuild strong technical experience and capability within the teamoWork with offsite team management to ensure proper handovers at the end of the shiftoEstablish productivity and performance metrics and ensure that they are achieved•KPI RequirementsoDevelop and deliver key initiatives to improve business processes and customer service delivery oIdentify, implement, and measure support and business-related metricsoAdherence to established SLAsoDesign, develop and implement processes to support and enhance the technical support function•Status Reporting and Training Requirements oRecord and document all issues related to customers within established process guidelines oAwareness of Customer business priorities & key events will be key to successoProvides proactive Issue Status updates to required stakeholderSummaryCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Industry Leading, International client seeks to hire a Tier-3 Software Support Manager.This Manager will lead a team of 5 to 7 software support engineers (developers) who are responsible for supporting our client's software coast to coast in Canada. The team is the third level support, responsible for software related issues.: development, debugging, and troubleshooting. You must be passionate, driven, willing to work extended hours to get the job done, and have a sense of urgency.You must also posses:- Great organizational skills- Ability to understand technical issues at a high level for purposes of identifying root cause/trends and communicating with the client- Good client relationship skills- 3+ years of experience as a lead/manager in support type environment- Located in Ottawa Monday through Friday - Comfortable with working later hours/weekends as needed to support clientLastly, you must be eligible for a Government of Canada Security Clearance (having lived in Canada for the past 5 years).AdvantagesCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.ResponsibilitiesThe Software Support Manager will work with other management staff to determine and implement technical needs and priorities. The Support Manager will be responsible for maintaining a dynamic knowledge base of technical solution to ensure that the project is efficient and productive. The Support Manager position will assume managing people, processes, and customer escalations. Due to the nature of our business and managing a geographically distributed team and supporting our clients 24x7x365, this position will require some after hours and weekend work. As the Software Support Manager within the organization you will be required to provide ongoing support to our customers while ensuring all production defects are addressed, evaluated and fixed within established SLAs and to client satisfactory. Your roles and responsibilities will include but are no limited to: •Managing support team’s day-to-day functions•Responding to escalated customer support issues•Implementing customer support processes to enhance customer satisfaction•Formulating and revising customer support policies and promote their implementation•Informing the team of all new information related to products, procedures, and trends•Assessing support statistics and preparing detailed reports on the findings•Interviewing and hiring new employees•Overseeing and evaluating the team's ongoing training efforts•Delivering performance evaluations and following the disciplinary process according to company policy•Training subordinate and management staff•Providing guidance for problems and questions•Participating in business meetingsQualificationsThe ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. •General Requirements oThe ideal candidate will have to lead and manage the support team to build and promote a culture of service excellence. oDetail-oriented with effective time management, organizational and problem-solving skillsoAbility to work independently (self-starter) and as a member of various teams or committeesoAlignment with our company's values•Technical RequirementsoTechnical experience and ability to write code oUnderstanding the products and troubleshoot problems reported by customers and partners to identify technical issues•Communication Requirements oMust have the ability to work collaboratively with a variety of people at all levels within the organization to ensure effective communication and success of key initiatives. oAct as a customer advocate while representing their needs within internal product/R&D teamsoAct as liaison between technical support team, cross functional departments and engineering staffoWorks directly with the customer to suggest improvements to the environment of the installed products•Management RequirementsoMust have excellent leadership and communication skills with an ability to manage a team and the ability to lead and influence othersoWhere necessary, lead and engage cross-functional teams, domestically and/or regionally, to share and engage technical expertise and experience, to support the timely delivery of business and customer needsoManage your team’s performance to ensure all KPIs and Service Level Agreements are metoBuild strong technical experience and capability within the teamoWork with offsite team management to ensure proper handovers at the end of the shiftoEstablish productivity and performance metrics and ensure that they are achieved•KPI RequirementsoDevelop and deliver key initiatives to improve business processes and customer service delivery oIdentify, implement, and measure support and business-related metricsoAdherence to established SLAsoDesign, develop and implement processes to support and enhance the technical support function•Status Reporting and Training Requirements oRecord and document all issues related to customers within established process guidelines oAwareness of Customer business priorities & key events will be key to successoProvides proactive Issue Status updates to required stakeholderSummaryCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1st, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts November 1st, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1st, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of November 1st, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts November 1st, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour November 1st, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      • $18.00 - $19.00 per hour
      Are you looking for a job where you can feel like a valued part of the team?Do you have a passion for achieving customer satisfaction and problem solving in a call center environment?Are you perfectly bilingual in English and French?Then we may have just the job for you!!We are looking for superstar Bilingual Customer Service Representatives to work for a great Canadian company! You would be working remotely for a great team!!! This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You'll really enjoy everything this place has to offer!AdvantagesWhat’s in it for you?-Competitive starting wage (18+/hr)-Great Monday-Friday work week (hours would be 10:30-7 as the team is based in MST)-Working alongside like minded team members and passionate leaders -Being part of a growing, dynamic team! ResponsibilitiesWhat you'll do here-Receive calls and emails from clients and assist them with various inquiries-Troubleshoot/diagnose and problem solve potential issues remotely -Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support -Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualificationsWhat will make you successful:- Fluently Bilingual in English and French is a must-1-3 years of call centre or customer service experience-Capable of working in a fast paced environment-Self starter, takes initiative -Professional demeanor -Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team playerSummaryIf this sounds like you, we want to hear from you! Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please put "CXR - Bilingual" as the subject)Calling us at: 613.726.0220 ext 4 and ask for Erin or RikkiWe appreciate all applications, however, only those that meet the requirements for customer service representative will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job where you can feel like a valued part of the team?Do you have a passion for achieving customer satisfaction and problem solving in a call center environment?Are you perfectly bilingual in English and French?Then we may have just the job for you!!We are looking for superstar Bilingual Customer Service Representatives to work for a great Canadian company! You would be working remotely for a great team!!! This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You'll really enjoy everything this place has to offer!AdvantagesWhat’s in it for you?-Competitive starting wage (18+/hr)-Great Monday-Friday work week (hours would be 10:30-7 as the team is based in MST)-Working alongside like minded team members and passionate leaders -Being part of a growing, dynamic team! ResponsibilitiesWhat you'll do here-Receive calls and emails from clients and assist them with various inquiries-Troubleshoot/diagnose and problem solve potential issues remotely -Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support -Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualificationsWhat will make you successful:- Fluently Bilingual in English and French is a must-1-3 years of call centre or customer service experience-Capable of working in a fast paced environment-Self starter, takes initiative -Professional demeanor -Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team playerSummaryIf this sounds like you, we want to hear from you! Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please put "CXR - Bilingual" as the subject)Calling us at: 613.726.0220 ext 4 and ask for Erin or RikkiWe appreciate all applications, however, only those that meet the requirements for customer service representative will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      • $20.00 - $22.00 per hour
      Are you looking to start your career working as a mechanic? Do you have experience working on cars, dirt bikes, 4 wheelers, or farm equipment? Are you looking for an opportunity to start a career? If this sounds like you, then read on!We are currently looking to add someone to a well established local team. The ideal candidate is someone who has personal or professional experience working as a mechanic. Within this role is the opportunity learn more about working on larger equipment including earth movers and aerial equipment. Advantages•Competitive wage starting at $20-$22/hr based on experience•Monday – Friday day shift•Weekly overtime available•Health/Vision/Dental/RRSP matching•All specialty tools are providedResponsibilities•Inspecting and certifying incoming equipment•Work with other departments to ensure that parts required are ordered•Performing regularly scheduled maintenance•Properly recording all maintenance and repairs done•Feel confident reaching out to the team for assistance Qualifications•Previous experience working on small engines, cars, or other equipment•Training or schooling as a mechanic is an asset•Have a basic set of tools an willing to build your tool collection•A desire to learn and grow within the tradeSummaryAre you ready to start a long lasting career? If you read this and you are ready to take the next step, then reach out! We want to talk to you! You can apply to the position of Small Engine Mechanic by:Visiting www.randstad.ca and apply through the postingApplying by e-mail at: stimottawa@randstad.caCalling us at: 613.726.0220 ext 3 and ask for Tommy or NatachaWe appreciate all applications, however, only those who meet the requirements for the position of Small Engine Mechanic will be contacted.Did you know that Randstad Skilled Trades has a Facebook page? Check it out and like it for first dibs on new jobs, great interview tips and more!Facebook.com/SkilledTradesOttawaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to start your career working as a mechanic? Do you have experience working on cars, dirt bikes, 4 wheelers, or farm equipment? Are you looking for an opportunity to start a career? If this sounds like you, then read on!We are currently looking to add someone to a well established local team. The ideal candidate is someone who has personal or professional experience working as a mechanic. Within this role is the opportunity learn more about working on larger equipment including earth movers and aerial equipment. Advantages•Competitive wage starting at $20-$22/hr based on experience•Monday – Friday day shift•Weekly overtime available•Health/Vision/Dental/RRSP matching•All specialty tools are providedResponsibilities•Inspecting and certifying incoming equipment•Work with other departments to ensure that parts required are ordered•Performing regularly scheduled maintenance•Properly recording all maintenance and repairs done•Feel confident reaching out to the team for assistance Qualifications•Previous experience working on small engines, cars, or other equipment•Training or schooling as a mechanic is an asset•Have a basic set of tools an willing to build your tool collection•A desire to learn and grow within the tradeSummaryAre you ready to start a long lasting career? If you read this and you are ready to take the next step, then reach out! We want to talk to you! You can apply to the position of Small Engine Mechanic by:Visiting www.randstad.ca and apply through the postingApplying by e-mail at: stimottawa@randstad.caCalling us at: 613.726.0220 ext 3 and ask for Tommy or NatachaWe appreciate all applications, however, only those who meet the requirements for the position of Small Engine Mechanic will be contacted.Did you know that Randstad Skilled Trades has a Facebook page? Check it out and like it for first dibs on new jobs, great interview tips and more!Facebook.com/SkilledTradesOttawaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      • $19.50 per hour
      Are you looking for a job where you can feel like a valued part of the team?Do you have a passion for achieving customer satisfaction and problem solving in a call center environment?Then we may have just the job for you!!We are looking for superstar Customer Service Representatives to work for a great Canadian company! You would be working from a centrally located office that has been newly renovated, and that is super transit accessible and has on site parking!! This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You'll really enjoy everything this place has to offer!AdvantagesWhat’s in it for you?-Competitive starting wage (19.50/hr)-Great Monday-Friday work week-Working alongside like minded team members and passionate leaders -Being part of a growing, dynamic team! ResponsibilitiesWhat you'll do here-Receive calls and emails from clients and assist them with various inquiries-Troubleshoot/diagnose and problem solve potential issues remotely -Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support -Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualificationsWhat will make you successful:-1-3 years of call centre or customer service experience-Capable of working in a fast paced environment-Self starter, takes initiative -Professional demeanor -Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team playerSummaryIf this sounds like you, we want to hear from you! Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please put "CXR - Ottawa" as the subject)Calling us at: 613.726.0220 ext 4 and ask for Erin or RikkiWe appreciate all applications, however, only those that meet the requirements for customer service representative will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job where you can feel like a valued part of the team?Do you have a passion for achieving customer satisfaction and problem solving in a call center environment?Then we may have just the job for you!!We are looking for superstar Customer Service Representatives to work for a great Canadian company! You would be working from a centrally located office that has been newly renovated, and that is super transit accessible and has on site parking!! This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You'll really enjoy everything this place has to offer!AdvantagesWhat’s in it for you?-Competitive starting wage (19.50/hr)-Great Monday-Friday work week-Working alongside like minded team members and passionate leaders -Being part of a growing, dynamic team! ResponsibilitiesWhat you'll do here-Receive calls and emails from clients and assist them with various inquiries-Troubleshoot/diagnose and problem solve potential issues remotely -Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support -Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualificationsWhat will make you successful:-1-3 years of call centre or customer service experience-Capable of working in a fast paced environment-Self starter, takes initiative -Professional demeanor -Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team playerSummaryIf this sounds like you, we want to hear from you! Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please put "CXR - Ottawa" as the subject)Calling us at: 613.726.0220 ext 4 and ask for Erin or RikkiWe appreciate all applications, however, only those that meet the requirements for customer service representative will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Service Technician/Order entry TechnicianPermanent roleNepeanTo start immediately!Don't hesitate and read below....Our client in Ottawa has an opening for a service technician to join their team on a full-time basis. They are a well-known rental company – with locations across Ottawa and Montreal ! This is a Monday to Friday, 7:00 AM to 5:00PM (flexibility with shifts as long at 8.5 hours are completed) .AdvantagesAdvantages• 19$/h-22$/h• Great benefits (Medical and Dental paid at 80%) + RRSP contribution plan• No weekend work• Small team environment!• Casual dress code• Awesome work environmentResponsibilitiesWhat you will be doing as the Service Technician:• Answering all phone calls and emails from interested buyers looking to make an order• Processing the order in the company’s system• Preparing invoices to be submitted to the Accounting department to process• Answer questions about the products in person as well (covid-19 measures in place)• Follow up with Clients if they have any questions and assist them with answering questions about the products• Inventory ControlQualificationsQualifications+++ General knowledge of maintenance equipment (chainsaws, wiper snippers, ect.)• 2+ years providing face to face customer service/administrative support• Computer savvy – MS Office Outlook, Word, Excel• Organized and have extreme attention to detail• Willingness to learn about the products and pitch in to help the team when tight deadlines arise• Comfortable to multi task – answer multiple phone calls, manager in person client requests, etc• Attitude! Attitude! Attitude! If you are willing to learn and be part of a dynamic team environment, this can be a long-term opportunity for you!SummaryDoes this sound like something you are interested in? If not, share this with your family and friends if you think this is something they would be interested in!Get in touch with us ASAP! lisa.haddow@randstad.ca and CC shannon.lever@randstad.ca. Apply directly to the posting as wellCall us right away at 613-726-0220 option 1We are looking forward to placing you for this fantastic opportunity!!! All applications will be reviewed but only qualified candidates will be contacted. Thank you so much for your interest and we look forward to meeting you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Service Technician/Order entry TechnicianPermanent roleNepeanTo start immediately!Don't hesitate and read below....Our client in Ottawa has an opening for a service technician to join their team on a full-time basis. They are a well-known rental company – with locations across Ottawa and Montreal ! This is a Monday to Friday, 7:00 AM to 5:00PM (flexibility with shifts as long at 8.5 hours are completed) .AdvantagesAdvantages• 19$/h-22$/h• Great benefits (Medical and Dental paid at 80%) + RRSP contribution plan• No weekend work• Small team environment!• Casual dress code• Awesome work environmentResponsibilitiesWhat you will be doing as the Service Technician:• Answering all phone calls and emails from interested buyers looking to make an order• Processing the order in the company’s system• Preparing invoices to be submitted to the Accounting department to process• Answer questions about the products in person as well (covid-19 measures in place)• Follow up with Clients if they have any questions and assist them with answering questions about the products• Inventory ControlQualificationsQualifications+++ General knowledge of maintenance equipment (chainsaws, wiper snippers, ect.)• 2+ years providing face to face customer service/administrative support• Computer savvy – MS Office Outlook, Word, Excel• Organized and have extreme attention to detail• Willingness to learn about the products and pitch in to help the team when tight deadlines arise• Comfortable to multi task – answer multiple phone calls, manager in person client requests, etc• Attitude! Attitude! Attitude! If you are willing to learn and be part of a dynamic team environment, this can be a long-term opportunity for you!SummaryDoes this sound like something you are interested in? If not, share this with your family and friends if you think this is something they would be interested in!Get in touch with us ASAP! lisa.haddow@randstad.ca and CC shannon.lever@randstad.ca. Apply directly to the posting as wellCall us right away at 613-726-0220 option 1We are looking forward to placing you for this fantastic opportunity!!! All applications will be reviewed but only qualified candidates will be contacted. Thank you so much for your interest and we look forward to meeting you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      Our client is looking for a talented C# .Net Programmer on a contractual basis (with the option to go permanent).The initial contract will run from *whenever-you-can-start* until December 23rd, for now. It's then very likely the contract will renewed for an additional 12 months or, if you desire, may turn into a full-time permanent position.Work will be remote from home until further notice. Once the pandemic is "over" and the client deems it safe to work back onsite, the work location will be in Ottawa Monday through Friday.AdvantagesWorking for a growing global organization who are a niche in their industryResponsibilitiesWork in conjunction with stakeholders, research and development team members, and support our technology business decisions by assisting in product development and research concepts and initiativesTake ownership of deliverables and provide leadership as a senior member of the team, resolving impediments and executing technical direction throughoutIdentify & analyze system issues, estimate time, recommend enhancements and commit to a development planParticipate in all phases of the development cycle, including planning, daily standups, demos and retrospectivesInterface with other technology teams to ensure issue-free deploymentsImplement best practices for testing, deploying, and developing codeImprove the quality of all solutions by actively participating in the testing process through unit testing and bug fixesContinuously engage with other development teams to identify and resolve cross-team dependencies/issues, always looking for ways to improveSet and showcase high standards and act as a mentor by demonstrating and enforcing the right developer behaviours to ensure both quality and efficiencyQualificationsCandidates must possess Government of Canada Enhanced security clearance (or be eligible for it – having lived and worked in Canada for the past 5 years consecutively).Candidates must also possess:- 2+ years of software development- Strong Microsoft C#/.NET- Experience with Windows Presentation Foundation (WPF)- Experience through the full project life cycle- Good problem solving and English communication skills- Well versed in Quality and QA process- Experience working on an Agile/Scrum team- XML- JSONSummaryIf you're interested in learning more about this role or have any questions please apply todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for a talented C# .Net Programmer on a contractual basis (with the option to go permanent).The initial contract will run from *whenever-you-can-start* until December 23rd, for now. It's then very likely the contract will renewed for an additional 12 months or, if you desire, may turn into a full-time permanent position.Work will be remote from home until further notice. Once the pandemic is "over" and the client deems it safe to work back onsite, the work location will be in Ottawa Monday through Friday.AdvantagesWorking for a growing global organization who are a niche in their industryResponsibilitiesWork in conjunction with stakeholders, research and development team members, and support our technology business decisions by assisting in product development and research concepts and initiativesTake ownership of deliverables and provide leadership as a senior member of the team, resolving impediments and executing technical direction throughoutIdentify & analyze system issues, estimate time, recommend enhancements and commit to a development planParticipate in all phases of the development cycle, including planning, daily standups, demos and retrospectivesInterface with other technology teams to ensure issue-free deploymentsImplement best practices for testing, deploying, and developing codeImprove the quality of all solutions by actively participating in the testing process through unit testing and bug fixesContinuously engage with other development teams to identify and resolve cross-team dependencies/issues, always looking for ways to improveSet and showcase high standards and act as a mentor by demonstrating and enforcing the right developer behaviours to ensure both quality and efficiencyQualificationsCandidates must possess Government of Canada Enhanced security clearance (or be eligible for it – having lived and worked in Canada for the past 5 years consecutively).Candidates must also possess:- 2+ years of software development- Strong Microsoft C#/.NET- Experience with Windows Presentation Foundation (WPF)- Experience through the full project life cycle- Good problem solving and English communication skills- Well versed in Quality and QA process- Experience working on an Agile/Scrum team- XML- JSONSummaryIf you're interested in learning more about this role or have any questions please apply todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      Job overview: Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently looking for a Part-Time Stock Specialist for the boutique located in The Bayshore shopping center! You will act as an ambassador of the Nespresso brand in the boutique and be the main and privileged contact point with the customer with whom he/she is in direct contact. This position involves retail mall hours and training will be provided.• Strong interest in our product and in coffee in particularRandstad Sourceright: Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible. Randstad was founded in 1960, Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Advantages- Competitive wage- Quarterly bonus program- Machine and monthly club credit- Access to reduced rate for benefits program: Randstad AdvantageResponsibilities- Receive merchandise;- Verify accuracy of incoming shipments;- Ensure stock rotation following FIFO concept;- Give good customer service.Qualifications• Experience in a similar role;• Being comfortable in a fast-pace and team oriented environment;• Being versatile, autonomous, available, open to change and flexible;• Health and Safety oriented;SummaryEEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job overview: Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently looking for a Part-Time Stock Specialist for the boutique located in The Bayshore shopping center! You will act as an ambassador of the Nespresso brand in the boutique and be the main and privileged contact point with the customer with whom he/she is in direct contact. This position involves retail mall hours and training will be provided.• Strong interest in our product and in coffee in particularRandstad Sourceright: Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible. Randstad was founded in 1960, Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Advantages- Competitive wage- Quarterly bonus program- Machine and monthly club credit- Access to reduced rate for benefits program: Randstad AdvantageResponsibilities- Receive merchandise;- Verify accuracy of incoming shipments;- Ensure stock rotation following FIFO concept;- Give good customer service.Qualifications• Experience in a similar role;• Being comfortable in a fast-pace and team oriented environment;• Being versatile, autonomous, available, open to change and flexible;• Health and Safety oriented;SummaryEEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Are you a great problem solver and unafraid to face challenges head on? Do you love providing world class customer service, and love sales even more? Are you looking for a new career that will help you connect with people and help you hone your salesmanship? If you answered yes to any of these questions, we may have the role for you!We are looking for Inside Sales Representatives in the Ottawa area who have experience in sales and customer service. If you have worked in a sales role previously, we want to hear from you! Experience in electrical would be considered a strong asset!AdvantagesWhy you’ll love it:- Yearly vacation allowance- Permanent opportunity with a great salary + potential to earn bonus- Great career development and opportunities to advance- Work with a great team in a friendly environment- M-F Work week (7:30am-4:30pm) (2 weekends a year required for inventory)ResponsibilitiesWhat you’ll do here:- Maintain regular communication (via phone and email) with existing and new clients- Maintain pricing and cost books so as to provide accurate and efficient information to customers.- Processing orders and verifying stock levels. - Offer product knowledge and information to customers and confirm details of delivery according to scheduled times and commitment dates.- Prepares quotations on urgent contracting jobs offering pricing, delivery and availability of non-stock items.QualificationsWhat you’ll bring to the table:- At least three year of customer service, phone sales or equivalent sales experience- Must be comfortable making outbound calls- Excellent communication and interpersonal skills- Self-motivated and driven, and able to work with minimal supervision- Adaptable to change and able to work in a fast paced environment- Bilingualism (in English and French) is a strong asset but not requiredSummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Inside Sales".We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Rikki, ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a great problem solver and unafraid to face challenges head on? Do you love providing world class customer service, and love sales even more? Are you looking for a new career that will help you connect with people and help you hone your salesmanship? If you answered yes to any of these questions, we may have the role for you!We are looking for Inside Sales Representatives in the Ottawa area who have experience in sales and customer service. If you have worked in a sales role previously, we want to hear from you! Experience in electrical would be considered a strong asset!AdvantagesWhy you’ll love it:- Yearly vacation allowance- Permanent opportunity with a great salary + potential to earn bonus- Great career development and opportunities to advance- Work with a great team in a friendly environment- M-F Work week (7:30am-4:30pm) (2 weekends a year required for inventory)ResponsibilitiesWhat you’ll do here:- Maintain regular communication (via phone and email) with existing and new clients- Maintain pricing and cost books so as to provide accurate and efficient information to customers.- Processing orders and verifying stock levels. - Offer product knowledge and information to customers and confirm details of delivery according to scheduled times and commitment dates.- Prepares quotations on urgent contracting jobs offering pricing, delivery and availability of non-stock items.QualificationsWhat you’ll bring to the table:- At least three year of customer service, phone sales or equivalent sales experience- Must be comfortable making outbound calls- Excellent communication and interpersonal skills- Self-motivated and driven, and able to work with minimal supervision- Adaptable to change and able to work in a fast paced environment- Bilingualism (in English and French) is a strong asset but not requiredSummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Inside Sales".We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Rikki, ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 13th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 13th, 2021Hours of Operation:Monday - Sunday8 AM - 12 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 13th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 13th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 13th, 2021Hours of Operation:Monday - Sunday8 AM - 12 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 13th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 15th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 15th, 2021Hours of Operation:Monday - Sunday7 AM - 8:30 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Retail Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 15th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 15th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 15th, 2021Hours of Operation:Monday - Sunday7 AM - 8:30 PM (rotational shifts)Pay rate:$16.25/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryAs a Retail Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$16.25 per hour September 15th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Office manager/receptionistGatineau45,000K-50,000K annually To start immediately! Do you have previous experience working as a receptionist/front desk agent or similar?Do you enjoy being the first point of contact for clients and customers?Are you fluent in French and English?If the answer to the above is YES, then we have the position for you!Our client in the heart Gatineau is looking for a bilingual Office Coordinator for a permanent full-time opportunity. Our client, a well-known property management company across Canada, is actively searching for a professional and team oriented administrative professional to be the face of the company when their clients come into their office.AdvantagesADVANTAGESWhy you’ll want to work here:- Monday to Friday work, no weekends- Free parking and bus accessible- $45K-50K- Fitness Credit- Full Benefits package- Great step in the door if you want to advance your career!- 15 days of paid vacationResponsibilities- Basic office work- Coordinating the Catering for employee meetings- Stock and inventory for office supplies- Ensuring the office is tidy (Boardrooms & Kitchen)- Booking of meeting roomsQUALIFICATIONS- Fluently bilingual- Good knowledge of MS Office- High attention to detail- Highly organizedQualifications- Fluently bilingual- Good knowledge of MS Office- High attention to detail- Highly organizedSummaryThis interviews for this role next week!Get in touch with us ASAP! email your resume to lisa.haddow@randstad.ca and shannon.lever@randstad.ca and call us at 613-726-0220 option 1We are looking forward in placing you for this fantastic opportunity!!! All applications will be reviewed but only qualified candidates will be contacted. Thank you so much for your interest and we look forward to meeting you!randstad canada is the canadian leader for staffing, recruitment and hr services. as the only fully integrated staffing company in the country, we understand the recruitment needs and demands of employers and job seekers across all levels and industries. through our insightful knowledge of local markets, employment trends and global network of recruitment experts, we are shaping the Canadian world of work. our national network includes 55 offices in 7 Canadian provinces, from British Columbia to nova scotia.Lisa,Phone Number:613.688.5560Fax Number:Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Office manager/receptionistGatineau45,000K-50,000K annually To start immediately! Do you have previous experience working as a receptionist/front desk agent or similar?Do you enjoy being the first point of contact for clients and customers?Are you fluent in French and English?If the answer to the above is YES, then we have the position for you!Our client in the heart Gatineau is looking for a bilingual Office Coordinator for a permanent full-time opportunity. Our client, a well-known property management company across Canada, is actively searching for a professional and team oriented administrative professional to be the face of the company when their clients come into their office.AdvantagesADVANTAGESWhy you’ll want to work here:- Monday to Friday work, no weekends- Free parking and bus accessible- $45K-50K- Fitness Credit- Full Benefits package- Great step in the door if you want to advance your career!- 15 days of paid vacationResponsibilities- Basic office work- Coordinating the Catering for employee meetings- Stock and inventory for office supplies- Ensuring the office is tidy (Boardrooms & Kitchen)- Booking of meeting roomsQUALIFICATIONS- Fluently bilingual- Good knowledge of MS Office- High attention to detail- Highly organizedQualifications- Fluently bilingual- Good knowledge of MS Office- High attention to detail- Highly organizedSummaryThis interviews for this role next week!Get in touch with us ASAP! email your resume to lisa.haddow@randstad.ca and shannon.lever@randstad.ca and call us at 613-726-0220 option 1We are looking forward in placing you for this fantastic opportunity!!! All applications will be reviewed but only qualified candidates will be contacted. Thank you so much for your interest and we look forward to meeting you!randstad canada is the canadian leader for staffing, recruitment and hr services. as the only fully integrated staffing company in the country, we understand the recruitment needs and demands of employers and job seekers across all levels and industries. through our insightful knowledge of local markets, employment trends and global network of recruitment experts, we are shaping the Canadian world of work. our national network includes 55 offices in 7 Canadian provinces, from British Columbia to nova scotia.Lisa,Phone Number:613.688.5560Fax Number:Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17 per hour September 7th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Ottawa)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17 per hour September 7th, 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Our client who is one of the biggest suppliers for heavy equipment in the industry is looking for a general labourer/ helper who has knowledge and experience with hand tools and equipment, some building knowledge, has good attention to detail and is physically able to work in a fast-paced environmentLocation: Kanata areaThis is a permanent roleSalary is 20-21/hrShift: 7 am – 5:00 pm Monday – Friday, weekly hours between – 46 – 50 hour work weeks (overtime will be paid) Advantages•All skill-related training will be provided onsite•Opportunity to work with one of the leaders in the industry•Clean, safe, and organized work environment•Permanent work opportunity •Free parkingResponsibilities•Repair smaller equipment on site•Install needed parts on small machines as they come in•Assisting the heavy equipment technicians with their repairs when needed•Picking material needed for repairs based on the job order•Perform Quality check of the equipment and parts•Report any •Cleaning their workspace •Other general labour tasks as needed onsiteQualifications•Must own his own set of tools which will be used for the role•Must have experience and comfort level using power tools and equipment•Experience in installation and assembly loves building things.•Experience in physical work and general labor•Able to work with measurements, drawings, and instructions•Able to work with a team•Must have a valid driver’s license•Experience in a machine or fabrication shop is a huge asset•Is comfortable lifting 50 – 70lbsSummaryIf this is a role you feel you will be qualified for, please apply asapHere are different ways to apply1. Visit www.randstad.ca and apply through the posting2. Apply by e-mail at: indus.gl@randstad.ca3. Call 613.726.0220 ext 2 and ask for Amantha, Josée or LGWe appreciate all applications, however, only those who meet the requirements for the position will be contacted.https://www.facebook.com/IndustrialSupportOttawaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client who is one of the biggest suppliers for heavy equipment in the industry is looking for a general labourer/ helper who has knowledge and experience with hand tools and equipment, some building knowledge, has good attention to detail and is physically able to work in a fast-paced environmentLocation: Kanata areaThis is a permanent roleSalary is 20-21/hrShift: 7 am – 5:00 pm Monday – Friday, weekly hours between – 46 – 50 hour work weeks (overtime will be paid) Advantages•All skill-related training will be provided onsite•Opportunity to work with one of the leaders in the industry•Clean, safe, and organized work environment•Permanent work opportunity •Free parkingResponsibilities•Repair smaller equipment on site•Install needed parts on small machines as they come in•Assisting the heavy equipment technicians with their repairs when needed•Picking material needed for repairs based on the job order•Perform Quality check of the equipment and parts•Report any •Cleaning their workspace •Other general labour tasks as needed onsiteQualifications•Must own his own set of tools which will be used for the role•Must have experience and comfort level using power tools and equipment•Experience in installation and assembly loves building things.•Experience in physical work and general labor•Able to work with measurements, drawings, and instructions•Able to work with a team•Must have a valid driver’s license•Experience in a machine or fabrication shop is a huge asset•Is comfortable lifting 50 – 70lbsSummaryIf this is a role you feel you will be qualified for, please apply asapHere are different ways to apply1. Visit www.randstad.ca and apply through the posting2. Apply by e-mail at: indus.gl@randstad.ca3. Call 613.726.0220 ext 2 and ask for Amantha, Josée or LGWe appreciate all applications, however, only those who meet the requirements for the position will be contacted.https://www.facebook.com/IndustrialSupportOttawaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      • $140,000 - $175,000 per year
      Our client is currently looking for an experienced Program Manager on a full-time permanent basis to be responsible for organizing key software development programs and specific projects. This position will be responsible for flawless execution, ensuring all is delivered on-time and within budget. To do so, the Program Manager will develop and adhere to project scopes and objectives, while first ensuring technical and business feasibility, and will coordinate internal resources, partners, suppliers and all relevant stakeholders.AdvantagesPost-pandemic, this role will be on-site in Ottawa, Ontario, Monday through Friday. ResponsibilitiesImplement a gating process where all programs / projects under consideration are thoroughly vetted from a technical as well as business perspectiveAnalyze program / project risksMaintain master project listWork on strategy with the marketing teamDevelop a budget and operating plan for relevant program(s)Produce Project Charters, WBS (Work Breakdown Structure) and Project PlansLead project teams with a diverse array of talents and responsibilitiesManage supplier relationships and those with relevant third partiesImplement and manage changes and interventions to ensure project goals are achievedEnsure resource availability and allocationMeet with stakeholders to make communication, regarding project issues and decisions on services, easy and transparentProduce accurate and timely reporting of program status throughout its life cycleOther duties that interest you!QualificationsYou’re a Natural Fit Because You Have:Proven stakeholder management skillsProven experience managing a teamA solid technical background, with understanding or hands-on experience in the software development industryThe ability to manage timelines, dependencies, project expectations, milestones and resource allocationExcellent English written and verbal communication skillsSolid organizational skills with exceptional attention to detailSummaryPlease submit your profile if you're interested in discussing this position further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is currently looking for an experienced Program Manager on a full-time permanent basis to be responsible for organizing key software development programs and specific projects. This position will be responsible for flawless execution, ensuring all is delivered on-time and within budget. To do so, the Program Manager will develop and adhere to project scopes and objectives, while first ensuring technical and business feasibility, and will coordinate internal resources, partners, suppliers and all relevant stakeholders.AdvantagesPost-pandemic, this role will be on-site in Ottawa, Ontario, Monday through Friday. ResponsibilitiesImplement a gating process where all programs / projects under consideration are thoroughly vetted from a technical as well as business perspectiveAnalyze program / project risksMaintain master project listWork on strategy with the marketing teamDevelop a budget and operating plan for relevant program(s)Produce Project Charters, WBS (Work Breakdown Structure) and Project PlansLead project teams with a diverse array of talents and responsibilitiesManage supplier relationships and those with relevant third partiesImplement and manage changes and interventions to ensure project goals are achievedEnsure resource availability and allocationMeet with stakeholders to make communication, regarding project issues and decisions on services, easy and transparentProduce accurate and timely reporting of program status throughout its life cycleOther duties that interest you!QualificationsYou’re a Natural Fit Because You Have:Proven stakeholder management skillsProven experience managing a teamA solid technical background, with understanding or hands-on experience in the software development industryThe ability to manage timelines, dependencies, project expectations, milestones and resource allocationExcellent English written and verbal communication skillsSolid organizational skills with exceptional attention to detailSummaryPlease submit your profile if you're interested in discussing this position further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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