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      • Vaudreuil-Dorion, Québec
      • Permanent
      Are you looking for a new challenge and a permanent and rewarding position near you? Do you have a minimum of 2-3 years of experience in a manufacturing environment? Do you want to work for a large company, a leader in its industry, while working within a diversified and dynamic team? If so, we have the ideal administrative assistant position for you in Vaudreuil-Dorion and we look forward to meeting you! Advantages- Permanent position- Competitive salary - Daytime schedule: Monday to Friday- Closed 6 days during the holidays- Free parking;- Company events- Dental care- Disability insurance- Employee assistance program- Extended health care- On-site parking- Pension plan with contribution by employer - Dynamic and modern working environment.ResponsibilitiesORDERS1.Receive and process orders.2.Process orders into the system 3.Verify orders to assure accuracy (qty, pricing etc.…)4.Submit orders to the planning team for scheduling.5.Confirm customer orders, prices & availability to the customer.6.Follow up on orders through a different channel, (credit, planning, shipping)7.Inform customers of any delays or partial shipments.8.Work with the shipping dept to assure orders are shipped in a timely manner. 9.Inform the customers of any shipment delays. 10.Work with planning on order changes or order cancellations.11.Update Movex to reflect any order changes. 12.Follow-up on customer inventories and work with customers to deplete any aged inventories.14.Invoice shipped orders and process any credit notes required. 15.Provide the customer with any technical information or pricing.16.Provide excellent customer service and after-sales service of quality in English and in French. ADMINISTRATIVE1.Update customer master pricing list (PA)2.Maintain customer information file.3.Creation of new customers in the system.4.Set up customer parameters and special requests.(ie: Certificates, shipping instructions, palletization, etc…).5.Related filling.6.Produce various customer-related complaints.CUSTOMER COMPLAINTS1.Initiate internal and external complaints through the system.2.Manage and monitor to assure complaint is processed in a timely manner.3.Customer returns4.Issue credit and debit notes.5.Update customers and sales on complaint resolution.6.Execution of all other duties as required by the superior.Qualifications1.Partial College or equivalent.2.2 to 3 years customer service in a manufacturing environment. .3.Bilingualism essential.4.Ability to prioritize and deal with urgencies.5.Ability to work independently and support team members. 6.Ability to work under pressure.7.Well organized, energetic, and resourceful. 8.Proficient in Microsoft Office (Excel, Word, Outlook 365, etc);9.Interpersonal and communications skills to work cross-functionally.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge and a permanent and rewarding position near you? Do you have a minimum of 2-3 years of experience in a manufacturing environment? Do you want to work for a large company, a leader in its industry, while working within a diversified and dynamic team? If so, we have the ideal administrative assistant position for you in Vaudreuil-Dorion and we look forward to meeting you! Advantages- Permanent position- Competitive salary - Daytime schedule: Monday to Friday- Closed 6 days during the holidays- Free parking;- Company events- Dental care- Disability insurance- Employee assistance program- Extended health care- On-site parking- Pension plan with contribution by employer - Dynamic and modern working environment.ResponsibilitiesORDERS1.Receive and process orders.2.Process orders into the system 3.Verify orders to assure accuracy (qty, pricing etc.…)4.Submit orders to the planning team for scheduling.5.Confirm customer orders, prices & availability to the customer.6.Follow up on orders through a different channel, (credit, planning, shipping)7.Inform customers of any delays or partial shipments.8.Work with the shipping dept to assure orders are shipped in a timely manner. 9.Inform the customers of any shipment delays. 10.Work with planning on order changes or order cancellations.11.Update Movex to reflect any order changes. 12.Follow-up on customer inventories and work with customers to deplete any aged inventories.14.Invoice shipped orders and process any credit notes required. 15.Provide the customer with any technical information or pricing.16.Provide excellent customer service and after-sales service of quality in English and in French. ADMINISTRATIVE1.Update customer master pricing list (PA)2.Maintain customer information file.3.Creation of new customers in the system.4.Set up customer parameters and special requests.(ie: Certificates, shipping instructions, palletization, etc…).5.Related filling.6.Produce various customer-related complaints.CUSTOMER COMPLAINTS1.Initiate internal and external complaints through the system.2.Manage and monitor to assure complaint is processed in a timely manner.3.Customer returns4.Issue credit and debit notes.5.Update customers and sales on complaint resolution.6.Execution of all other duties as required by the superior.Qualifications1.Partial College or equivalent.2.2 to 3 years customer service in a manufacturing environment. .3.Bilingualism essential.4.Ability to prioritize and deal with urgencies.5.Ability to work independently and support team members. 6.Ability to work under pressure.7.Well organized, energetic, and resourceful. 8.Proficient in Microsoft Office (Excel, Word, Outlook 365, etc);9.Interpersonal and communications skills to work cross-functionally.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal-Est, Québec
      • Permanent
      • $18 - $19 per year
      Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service?You want to join a company where collaboration and respect are key values and whose mission is to offer the best service to their customers.Do you have experience in manufacturing, industry or even in the automotive industry?We have a great Customer Service Technician position for you!In this permanent position of customer service representative in the field of natural gas in the East of Montreal, you will work in collaboration with the sales and shipping team, in order to support customers in their needs. gas, oil or fuel oil.Your daily tasks will include completing quotes, researching products and responding to price requests, completing customer orders and confirming scheduled delivery dates. This small dynamic team and this relaxed environment will please you!AdvantagesPermanent position37.5h daytime scheduleLocated in Anjou in the east of MontrealFamily environment, safe and relaxedRespectful and collaborative teamGroup InsuranceSalary between $ 17 and $ 18.50 / hSeveral other corporate advantagesResponsibilities-Respond to customer calls;-Order taking;-Billing;-Presentation of protection plan;-Ensure a follow-up of orders and files;-Solicitation from known customers on promotions and interest in products-Other related tasks.Qualifications-1 to 2 years of experience in a customer service position;- Experience in manufacturing or industry-Advanced English;- Perfect command of French;-Autonomy;- Resourcefulness;-Developed communication skills.SummaryContact Kim or Léa at 514.252.0099 or at kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caThis position is not exactly what you are looking for, do not hesitate to contact us to discuss your career aspirations, it will be our pleasure to find you a job tailored to you!Are you interested in this position? Quickly send us a copy of your up-to-date CV to: kim.guertin@randstad.ca and lea.murray-montmorency@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking for a short term assignment? Our client, a leader in the benefits/insurance industry, is looking for a customer service agent for their call center team in Montreal.You will be responsible for:- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededAdvantagesWork from home for nowSchedule: Monday to Friday2 month assignmentStart date: July 12th, 2021rolling shifts from 8am to 8pmHours : 37.5 hours per weekSalary : 19$/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities- Answering calls from clients, resolving issues, and responding to inquiries related to retirement plans- Building and maintaining a professional relationship with all participants- Navigating in different systems and providing clients with appropriate information as neededQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $17.50 per hour- Monday to Friday- No weekends- Rotating shifts between 7am to 5pm- Work in St Laurent, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: June 21st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySpécialiste Centre des relations avec la clientèle (CRS)SummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $17.50 per hour- Monday to Friday- No weekends- Rotating shifts between 7am to 5pm- Work in St Laurent, QC- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: June 21st, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySpécialiste Centre des relations avec la clientèle (CRS)SummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $42,000 - $45,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Montreal Client Services team is responsible for providing bilingual services for the Quebec region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 42K to 45K per year- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Apply now by email or online; amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $43,000 - $44,000 per year
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 44KBenefits: full benefits as soon as Day 1Telecommuting and then located in Montreal at Metro CrémazieSchedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you always been interested in the insurance field? Would you like to get your AMF license? Do you want financial security and an above-average salary? Are you passionate about customer service and not afraid of goals? I have a permanent position for you as an insurance customer service advisor, working for a very reputable firm across Canada. Using your outstanding customer service skills, as an insurance customer service advisor, your role will consist of: Position: Insurance Customer Service AdvisorSalary: 44KBenefits: full benefits as soon as Day 1Telecommuting and then located in Montreal at Metro CrémazieSchedule: Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm Offering to obtain a permit from the ''Autorité des marchés financiers du Québec''AdvantagesHere is a list of the advantages you can benefit from for this position as an insurance client advisor in Montreal -Work from home in times of pandemic (working at the Laval branch afterward) -Equipment provided by the company: computer, keyboard, mouse, headset -Full benefits as soon as Day 1-Great opportunity for advancement within the company-Have a salary of $44,000 / year and the possibility of having a salary review every year. -Annual Bonus-Work 35 hours a week -Have a rotation schedule that you always know 2 to 3 weeks ahead of time.-Permanent position -A complete paid training course for several weeks (distance learning from 9 am to 5 pm Monday to Friday)-Review of the “Autorité des marchés financiers” offered by the companyResponsibilities-Answering incoming customer calls and delivering a great customer experience. -Being able to advise clients on the various digital solutions offered by the company and inform them of the personal property and casualty insurance component. -Focus on problem-solving and finding solutions for customers.-Being able to achieve the objectives set by offering services and acting as a brand ambassador.-Work closely with the customer service team -All other related customer service tasks QualificationsYou have what it takes to shine as an insurance client advisor: -Be fluently bilingual in both English and French. -Be able to work efficiently from home -Have a good internet network + a landline phone or a cell phone with a national plan-Be able to work from home in times of pandemic but be available to work from the office when the situation permits (within a very short distance of the Crémazie metro station). -Be available for a rotational schedule that can vary from Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 4 pm (rotational schedule of 35 hours/week, which is known 2 to 3 weeks in advance) -3 to 5 years of experience in customer service, sales is a strong asset. -Be comfortable with the objectives and not afraid to cross-sell on inbound calls-Hold a DEC or BAC or an AMF attestation -Having the AMF permit is an asset, if not, the exam is paid for by the company after the 5ᵉ week of training. -A criminal record and credit check will be conducted during the process. -You will be required to pass 3 exams during your training to obtain the required insurance license. SummaryDo you have everything you need to meet the company's criteria? Are you a committed person looking for a career? Send us your CV quickly at amelie.laprise@randstad.ca or apply directly online.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to build relationships? Do you want to work for a dynamic and motivating company?IF you answered "yes", then we have the position just for you!Randstad's national branch is currently looking for a recruitment advisor for a temporary mandate.Position Title: High volume Recruitment SpecialistLocation: work from home (remote)Salary: $20/hourDuration: Temporary 3 to 4 months with possibility of extension or permanent hireHours of work: 8:30 am to 5:00 pm Monday to Friday (flexible schedule) AdvantagesAdvantages of working at Randstad:- One of Canada's top 50 workplaces since 2006- Dynamic and friendly environment - Monday to Friday, office hours- Flexible schedule- Competitive compensation- Benefits program available from day 1 for temporary workersResponsibilitiesWhat will be your challenges and responsibilities as a recruitment advisor?- Complete 15+ interviews per week (telephone or virtual)- Search for candidates through various job sites and internal search tools (Indeed, LinkedIn, Facebook, Monster) - Match talent with clients - Assistance with compliance requirements- Work with the account manager to present candidates for positions- Other related tasksQualifications- 1 to 2 years of experience in the field of recruitment or in a call center- Must be bilingual (French and English) - Strong computer skills-Ability to work alone and well with a teamSummaryAre you interested in this position?Contact Carrie Nie now at carrie.nie@randstad.caLooking forward to chatting with you!human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $24.50 - $27.50 per hour
      Is the field of logistics something that interests you? Work for the world's largest owner and operator of self-unloading vessels. call you? Are you a dynamic person who likes to take up challenges? Is providing excellent customer service something that you are passionate about? Well we have the job for you!Randstad is looking for a BILINGUAL Logistics Coordinator who will work from home!Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday 8:30 am to 5:00 pm (full time 35h) as well as one weekend per monthStart Date: As soon as possibleTerm of office: 6 months with possibility of extensionAdvantages- Work from home- Work equipment provided- Day and week schedule- Competitive salary- Possibility of contract extension- Be part of a dynamic team- Fast hiring processResponsibilitiesHere are the tasks you will have to accomplish as a home logistics coordinator:- Plan and implement the ship's rotation schedules- Provide assistance to crew members and executives- Be able to respect the established budgetary conditionsQualifications- Bilingualism or advanced English (written and oral)- Dynamism and autonomy- Have a great team spirit- Ability to work under pressureSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday and one weekend out of 4 (full time)Start Date: As soon as possibleTerm of office: 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Logistics coordinator"We look forward to discussing this opportunity with you,Hakeem, Florence, Karen hakeem.caron@randstad.caflorence.lefebvre@randstad.cakaren.leiton@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Is the field of logistics something that interests you? Work for the world's largest owner and operator of self-unloading vessels. call you? Are you a dynamic person who likes to take up challenges? Is providing excellent customer service something that you are passionate about? Well we have the job for you!Randstad is looking for a BILINGUAL Logistics Coordinator who will work from home!Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday 8:30 am to 5:00 pm (full time 35h) as well as one weekend per monthStart Date: As soon as possibleTerm of office: 6 months with possibility of extensionAdvantages- Work from home- Work equipment provided- Day and week schedule- Competitive salary- Possibility of contract extension- Be part of a dynamic team- Fast hiring processResponsibilitiesHere are the tasks you will have to accomplish as a home logistics coordinator:- Plan and implement the ship's rotation schedules- Provide assistance to crew members and executives- Be able to respect the established budgetary conditionsQualifications- Bilingualism or advanced English (written and oral)- Dynamism and autonomy- Have a great team spirit- Ability to work under pressureSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24.00 to $ 27.00 per hour depending on experienceSchedule: Be available Monday to Friday and one weekend out of 4 (full time)Start Date: As soon as possibleTerm of office: 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Logistics coordinator"We look forward to discussing this opportunity with you,Hakeem, Florence, Karen hakeem.caron@randstad.caflorence.lefebvre@randstad.cakaren.leiton@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Varennes, Québec
      • Contract
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a dynamic, motivated and meticulous person who loves giving exceptional customer service and looking for competitive compensation? If so, we have the dream opportunity just for you.We are working with a Quebec company, based in Varennes, to fill a customer service position for a period of 6 months.Position: Customer Service RepresentativeTerm of office: 6 monthsLocation: VarennesTeleworking: Yes, after successful completion of the trainingSchedule: 8 a.m. to 4:30 p.m., Monday to FridaySalary: $ 19 to $ 23 depending on your experienceAdvantagesYou will have several benefits working this position:- Group insurance offered by Randstad from day 1- Free parking- Easy access to the company- Competitive salary- Schedule from Monday to Friday, no evenings or weekends- Paid training- Possibility of working from home after completion of the trainingResponsibilitiesHere are the tasks you will have to accomplish as a customer service agent:- Take orders and enter them on the SAP platform- Contact customers for any reminders, changes or unforeseen events concerning the order- Prepare documentation to ensure product availability- Any other related taskQualificationsTo provide exceptional service, here is what you will need as a customer service agent:- Have at least 1 year of experience in a similar position- Have an intermediate to advanced level of English.- Be comfortable in IT (Knowledge of the SAP platform will be considered an asset)- Be versatile, organized and have good priority managementSummaryContact us by email at ali.abouzeid@randstad.ca, karen.leiton@randstad.ca. Please write in the subject, the name of the position "Customer Service Representative - Varennes"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Ali, Florence, and Karen*The use of the masculine gender is intended to lighten the text and make it easier to read*Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Contract
      • $20.00 - $25.00 per hour
      Are you looking for a position in customer service - logistic?Do you want to work in St-Léonard?Are you available quickly for a contractual position of a minimum of 6 months with a strong possibility of extension?We have the perfect job for you!We are looking for a Reward Order customer service - logistic for a food company. You will have the chance to be part of a dynamic team and a pleasant atmosphere. The ideal person will have good people skills, a good sense of organization and be versatile.Under the supervision of the Coordinator in the Customer Service Department, the incumbent of this position is responsible for performing various tasks related to customer service.AdvantagesContractual position for a minimum of 6 monthsLocated in St-LéonardSalary between $ 20 and $ 25 / hSchedule from 8 a.m. to 5 p.m.Must work at the office. Health Canada standards are very well appliedAccessible by public transport and on-site parkingResponsibilities-Take customer orders (by phone or fax) and enter them into the system-Invoice orders shipped to customers.-Manage specific customer needs in collaboration with the customer service coordinator.-Follow up to ensure orders are prepared and products available for next day shipment.-At the customer's request and needs, request quality control for COAs (certificates of analysis), product specification sheets, etc.-"Make sure to keep B / O products if the customer requests it and follow up to notify the customer when the product will be available.-Make the list of deliveries for our trucks.-Complete the appropriate form when returning merchandise and hand it in for shipment.-Make inventory corrections.-Contact customers to report order delays or other specific issues.-Filing the shipping slips, order intake sheets and invoices.-"Make sure to classify all customer information in their respective files.-Clerical and administrative support.-All other duties related to the position.Qualifications-DEC in Administration.-Relevant experience of at least 2 to 3 years.-Bilingualism -Good knowledge of current computer software.SummaryIf this position customer service - logistic located in St-Léonard interests you and you have the required experience, contact us quickly at 514.252.0099 ext 2 and ask for Kim or Mag. You can also reach us by email at mageetharan.pagavatheswara@randstad.ca and kim.guertin@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a position in customer service - logistic?Do you want to work in St-Léonard?Are you available quickly for a contractual position of a minimum of 6 months with a strong possibility of extension?We have the perfect job for you!We are looking for a Reward Order customer service - logistic for a food company. You will have the chance to be part of a dynamic team and a pleasant atmosphere. The ideal person will have good people skills, a good sense of organization and be versatile.Under the supervision of the Coordinator in the Customer Service Department, the incumbent of this position is responsible for performing various tasks related to customer service.AdvantagesContractual position for a minimum of 6 monthsLocated in St-LéonardSalary between $ 20 and $ 25 / hSchedule from 8 a.m. to 5 p.m.Must work at the office. Health Canada standards are very well appliedAccessible by public transport and on-site parkingResponsibilities-Take customer orders (by phone or fax) and enter them into the system-Invoice orders shipped to customers.-Manage specific customer needs in collaboration with the customer service coordinator.-Follow up to ensure orders are prepared and products available for next day shipment.-At the customer's request and needs, request quality control for COAs (certificates of analysis), product specification sheets, etc.-"Make sure to keep B / O products if the customer requests it and follow up to notify the customer when the product will be available.-Make the list of deliveries for our trucks.-Complete the appropriate form when returning merchandise and hand it in for shipment.-Make inventory corrections.-Contact customers to report order delays or other specific issues.-Filing the shipping slips, order intake sheets and invoices.-"Make sure to classify all customer information in their respective files.-Clerical and administrative support.-All other duties related to the position.Qualifications-DEC in Administration.-Relevant experience of at least 2 to 3 years.-Bilingualism -Good knowledge of current computer software.SummaryIf this position customer service - logistic located in St-Léonard interests you and you have the required experience, contact us quickly at 514.252.0099 ext 2 and ask for Kim or Mag. You can also reach us by email at mageetharan.pagavatheswara@randstad.ca and kim.guertin@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you currently a student looking for a full-time position for the summer and part-time in the fall? You would like to work for a reputable insurance firm at home during Covid? You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position in downtown Montreal. Here are the tasks you will have to perform for this position:Advantages- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule- Know your schedule up to 4 weeks in advance- Discounts on public transit passesResponsibilities- Answer customer calls related to insurance claims- Ensuring good customer service on different platforms- Follow up via email- Be available for a schedule that may vary: MON to FRI 08:30 - 20:00QualificationsYou have what it takes for this BILINGUAL customer service job?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.- Ability to work flexible hours (shifts) between 8 a.m. and 8 p.m. weekdays.SummaryCan you imagine working for this company in the insurance industry? Apply directly here or write to me at amelie.laprise@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you currently a student looking for a full-time position for the summer and part-time in the fall? You would like to work for a reputable insurance firm at home during Covid? You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position in downtown Montreal. Here are the tasks you will have to perform for this position:Advantages- Large company recognized in the insurance industry- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary : 21$ - Working in a dynamic environment and where relationships with colleagues are strong- A week schedule- Know your schedule up to 4 weeks in advance- Discounts on public transit passesResponsibilities- Answer customer calls related to insurance claims- Ensuring good customer service on different platforms- Follow up via email- Be available for a schedule that may vary: MON to FRI 08:30 - 20:00QualificationsYou have what it takes for this BILINGUAL customer service job?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.- Ability to work flexible hours (shifts) between 8 a.m. and 8 p.m. weekdays.SummaryCan you imagine working for this company in the insurance industry? Apply directly here or write to me at amelie.laprise@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Does working in the health sector appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 24 per hourSchedule: Monday to Friday 8:30 a.m. to 5:00 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 3 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Inform customers about the processes, regulations, procedures in force in the activities of the Service- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the order- Write and validate communications intended for members and candidates as part of the follow-up of their requestsQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24 per hourSchedule: Monday to Friday 8:30 a.m. to 5:00 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 3 months with possibility of extensionTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Does working in the health sector appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 24 per hourSchedule: Monday to Friday 8:30 a.m. to 5:00 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 3 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Inform customers about the processes, regulations, procedures in force in the activities of the Service- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the order- Write and validate communications intended for members and candidates as part of the follow-up of their requestsQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 24 per hourSchedule: Monday to Friday 8:30 a.m. to 5:00 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 3 months with possibility of extensionTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Pointe-aux-Trembles, Québec
      • Permanent
      • $50,000 - $55,000 per year
      Are you a customer service specialist?Do you have experience in the manufacturing sector?We are looking for a bilingual Customer Service Representative for an intercontinental company specializing in flexible packaging. The position is located in Pointe-Aux-Trembles, and a possibility of partial teleworking is possible after the training.The customer service representative will ensure the start of production and customer follow-up. You will be the junction point between the customer, sales and production.AdvantagesThe company stands out, and offers these advantages:- Competitive salary between $50-55K.- Pension plan.- Group insurance, after 3 months.- Profit sharing.- Parking on site at Pointe-Aux-Trembles.- Free coffee and gym on site.- Join a leading company in North America, and a growing industry.ResponsibilitiesYour tasks as a bilingual customer service representative will be:• Validate the information required for production.• Monitoring and management of internal customers and production departments.• Follow-up of external customers on orders and answer their questions.• Management of orders and deliveries.• Build customer loyalty and help improve the service offered to customers.• Provide support to the estimation and invoicing department.QualificationsThe required qualifications for the bilingual customer service representative position are:• 1 to 3 years of experience in customer service in a manufacturing environment.• Compulsory bilingualism (French and English).• Proficiency in the MS Office suite.• Knowledge of the flexible packaging market, an asset.• Excels in oral and written communication.• Organized and rigorous.SummaryIf you are fully bilingual in French and English, customer service is your strength, and you aspire to join an international company located in Point-Aux-Trembles, we are awaiting your application.Contact Kim or Jean at 514-252-0099 ext 2 or by email at kim.guertin@randstad.ca or jean.amirault@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service specialist?Do you have experience in the manufacturing sector?We are looking for a bilingual Customer Service Representative for an intercontinental company specializing in flexible packaging. The position is located in Pointe-Aux-Trembles, and a possibility of partial teleworking is possible after the training.The customer service representative will ensure the start of production and customer follow-up. You will be the junction point between the customer, sales and production.AdvantagesThe company stands out, and offers these advantages:- Competitive salary between $50-55K.- Pension plan.- Group insurance, after 3 months.- Profit sharing.- Parking on site at Pointe-Aux-Trembles.- Free coffee and gym on site.- Join a leading company in North America, and a growing industry.ResponsibilitiesYour tasks as a bilingual customer service representative will be:• Validate the information required for production.• Monitoring and management of internal customers and production departments.• Follow-up of external customers on orders and answer their questions.• Management of orders and deliveries.• Build customer loyalty and help improve the service offered to customers.• Provide support to the estimation and invoicing department.QualificationsThe required qualifications for the bilingual customer service representative position are:• 1 to 3 years of experience in customer service in a manufacturing environment.• Compulsory bilingualism (French and English).• Proficiency in the MS Office suite.• Knowledge of the flexible packaging market, an asset.• Excels in oral and written communication.• Organized and rigorous.SummaryIf you are fully bilingual in French and English, customer service is your strength, and you aspire to join an international company located in Point-Aux-Trembles, we are awaiting your application.Contact Kim or Jean at 514-252-0099 ext 2 or by email at kim.guertin@randstad.ca or jean.amirault@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $38,000 - $42,000 per year
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and love to solve problems? Are you bilingual and would like to start a new position soon? Are you passionate about the automotive industry? We have the perfect position for you. This automotive company has operations across Canada and is constantly expanding. We are looking for a customer service advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: Position: Customer service and sales consultantSalary: 40K to 42K / year Schedule: Monday to Friday (weekday schedule)Location: Ville Saint-Laurent AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Ability to work from the branch- Full benefits- Vacation time in your first year- Be part of a stable and growing company- Activities not paid by the company (BBQ, Pizza) - To serve a nice clientele- Have a dynamic and friendly team - 5 minutes drive from a shopping center, grocery store and restaurants- Flexible and weekday schedule- Have discounts on all products - Work in Pointe-ClaireResponsibilitiesWe are looking for a Customer Service Advisor to meet the high demand. Reporting to the department manager, here are some of the tasks you will have to do for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada is answered- Be in charge of providing answers to members' questions - Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate possible business opportunities - Work closely with the manager and team members - Other related customer service tasks QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be fully bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $20.00 - $22.00 per hour
      Do you want to support a dynamic team that loves to work together?You have experience in the manufacturing field, but would like to be in contact with customers and suppliers to support them in their purchasing process?If so, the position of customer service representative in a company located in Laval will meet your expectations!Why do business with us?Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your employment conditions for you.We have been working in the Laval area for several years, we know the companies well and we choose our clients well.You have nothing to lose, our service is completely free!AdvantagesThis Laval company offers you :- Job stability- A competitive salary- A 37.5 hour work week- Quick entry into the job- A friendly work environment- The opportunity to work with an outstanding team!ResponsibilitiesAs a Customer Service Representative, your job will be to: - Performing data entry- Manage prices in the existing system- Take charge of order entry- Take charge of the management of customer accounts- Follow up on orders- Manage complaints- Administrative support for the sales teamQualificationsThe Customer Service Representative position requires:- Bilingualism- Relevant experience in customer service in the manufacturing field- Experience in taking orders by phone- Good knowledge of Word and Excel- Good interpersonal skills- Good stress management skills- Dynamic and enjoy working in a team!SummaryIf you are interested in this position, please call us at 450 682-0505 or send your resume to laurence.lafreniere@randstad.ca or caroline.riouxcloutier@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to support a dynamic team that loves to work together?You have experience in the manufacturing field, but would like to be in contact with customers and suppliers to support them in their purchasing process?If so, the position of customer service representative in a company located in Laval will meet your expectations!Why do business with us?Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your employment conditions for you.We have been working in the Laval area for several years, we know the companies well and we choose our clients well.You have nothing to lose, our service is completely free!AdvantagesThis Laval company offers you :- Job stability- A competitive salary- A 37.5 hour work week- Quick entry into the job- A friendly work environment- The opportunity to work with an outstanding team!ResponsibilitiesAs a Customer Service Representative, your job will be to: - Performing data entry- Manage prices in the existing system- Take charge of order entry- Take charge of the management of customer accounts- Follow up on orders- Manage complaints- Administrative support for the sales teamQualificationsThe Customer Service Representative position requires:- Bilingualism- Relevant experience in customer service in the manufacturing field- Experience in taking orders by phone- Good knowledge of Word and Excel- Good interpersonal skills- Good stress management skills- Dynamic and enjoy working in a team!SummaryIf you are interested in this position, please call us at 450 682-0505 or send your resume to laurence.lafreniere@randstad.ca or caroline.riouxcloutier@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $45,000 - $50,000 per year
      You are a customer service whiz?Are customer relations no longer a secret for you?You have experience with major accounts?Would you like to work in the comfort of your own home?You are looking for a permanent position in Laval?We've got the perfect job for you to get started quickly. We are currently looking for a Customer Service Coordinator - Major Accounts.Does this post interest you? Keep reading on!Why do business with us:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of Customer Service Coordinator - Major Accounts:- A balanced work / personal life balance with the possibility of working remotly- Permanent position at 37.5 hours per week- Group Insurance- Group RRSP with employer contribution- Office located in LavalResponsibilitiesThe duties of the customer service coordinator - major accounts:- Maintain excellent relationships with major accounts- Be the resource person between the client, sales and internal departments for all operational requests- Manage EDI orders and follow-ups- Coordinate transport plans with the shipping departmentQualifications- Bilingualism required- Experience in customer service in a manufacturing or operational environment- Knowledge of an integrated management system (ERP), Office Suite (Outlook, Excel, Word,) and EDI an asset- Demonstrate resourcefulness- Have an excellent customer approach- Be dynamic and motivatedSummaryDoes this post interest you?Send us your CV now at the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are a customer service whiz?Are customer relations no longer a secret for you?You have experience with major accounts?Would you like to work in the comfort of your own home?You are looking for a permanent position in Laval?We've got the perfect job for you to get started quickly. We are currently looking for a Customer Service Coordinator - Major Accounts.Does this post interest you? Keep reading on!Why do business with us:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of Customer Service Coordinator - Major Accounts:- A balanced work / personal life balance with the possibility of working remotly- Permanent position at 37.5 hours per week- Group Insurance- Group RRSP with employer contribution- Office located in LavalResponsibilitiesThe duties of the customer service coordinator - major accounts:- Maintain excellent relationships with major accounts- Be the resource person between the client, sales and internal departments for all operational requests- Manage EDI orders and follow-ups- Coordinate transport plans with the shipping departmentQualifications- Bilingualism required- Experience in customer service in a manufacturing or operational environment- Knowledge of an integrated management system (ERP), Office Suite (Outlook, Excel, Word,) and EDI an asset- Demonstrate resourcefulness- Have an excellent customer approach- Be dynamic and motivatedSummaryDoes this post interest you?Send us your CV now at the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Does working for a company that aims to ensure the protection of the public appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Quick hiring process- Competitive salaryResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Acceptance of incoming calls regarding license revocations- Explain to members the nature and cost of the services offered- Respond to requests for information- Proceed with the registration process for members of the orderQualificationsTo deliver exceptional service, here's what you'll need as a Home Customer Service Agent : - Use good judgment- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 21 to $ 23 per hour depending on experienceSchedule: Monday to Friday 8 a.m. to 4:30 p.m. (full time - 35 hours a week)Start of employment: as quickly as possibleTemporary principal of 6 months with possibility of extensionAre you interested in the position? Send us your CV directly to hakeem.caron@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Hakeemhakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $38,000 - $40,000 per year
      Are you tired of Montreal traffic and looking for a job in the Laval region?Are you dynamic and have no secrets from customer service?Is teamwork an important value in your work environment?Do you have any knowledge of the office suite?We have THE customer service clerk position in Laval for you!We are currently looking for a dynamic person for a superb company located in Laval.Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesAnd what about the advantages!-This is a permanent position-9 to 6PM, Monday to Friday-Super nice working atmosphere-Beautiful customer service team-A comprehensive benefits plan-There are opportunities for advancement within the company-Salary $ 38-40,000-It's in Laval so we save the traffic!ResponsibilitiesYour daily tasks for this wonderful position of customer service clerk in Laval will be, among others:-Receive calls-Offer good customer service-Respond to questions from customers and suppliers-Prepare quotes for clients-Complete data entries in the system.QualificationsThe qualifications required?-Be bilingual (The entire interview process will be done in English)-Dynamic-Team spirit-Knowledge of the Office suite-Experience in customer serviceSummaryDoes this post interest you?Send us your CV now at caroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tired of Montreal traffic and looking for a job in the Laval region?Are you dynamic and have no secrets from customer service?Is teamwork an important value in your work environment?Do you have any knowledge of the office suite?We have THE customer service clerk position in Laval for you!We are currently looking for a dynamic person for a superb company located in Laval.Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesAnd what about the advantages!-This is a permanent position-9 to 6PM, Monday to Friday-Super nice working atmosphere-Beautiful customer service team-A comprehensive benefits plan-There are opportunities for advancement within the company-Salary $ 38-40,000-It's in Laval so we save the traffic!ResponsibilitiesYour daily tasks for this wonderful position of customer service clerk in Laval will be, among others:-Receive calls-Offer good customer service-Respond to questions from customers and suppliers-Prepare quotes for clients-Complete data entries in the system.QualificationsThe qualifications required?-Be bilingual (The entire interview process will be done in English)-Dynamic-Team spirit-Knowledge of the Office suite-Experience in customer serviceSummaryDoes this post interest you?Send us your CV now at caroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $40,000 - $42,000 per year
      Are you looking for a job in a highly recognized company that takes its employees at heart across Canada? Do you want a telecommuting job that can start as quickly as possible?Are you passionate about customer service and familiar with insurance claims?Here is an opportunity not to be missed!Position: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekYou will have the chance to work for a company that is a leader in making road trips easier and more enjoyable.As a customer service representative, you will act as the first point of contact for operators and customersfor everything related to insurance claims. You will deal with claims resulting from bodily injury, breakage ordamage to company property / building or third party property as well as fleet claims.AdvantagesBy working for this company, you will have:A full range of social benefits (medical and dental care);• Possibility of joining a pension plan with employer contributions or a stock purchase plan;• Discounts for employees in stores and at many of our partners;• Paid leave including vacation, sick days and personal leave;• Work within a collaborative, dynamic and efficient team;• Learning opportunities to develop new skills and growprofessionally in a growing company;• Work from home - Temporarily due to COVID-19.ResponsibilitiesAs an advisor, you will have to:• Act as a resource person for operators in the event of a claim following an injurybodily injury, breakage or damage to property / company building or to third party property as wellas complaints from the vehicle fleet;• Coordinate complaint files by following established protocols (ex: invoicing and / orrefund);• Follow up with operations, customers and insurer and / or claims adjuster;• Handle telephone complaints related to customer service complaints;• Make accounting adjustments during payment;• Transfer loss reports related to theft;• Establish the amounts to be received when applicable and prepare requests for reimbursements oftobacco and lottery taxes and submit them to the various stakeholders;• Synthesize the documents necessary for the production of various statistical reports;• Respond to calls and emails;• Provide administrative support for the Insurance and Claims department;• Intervene and deal with the various stakeholders.QualificationsFor this position you must:• Have 2 to 3 years of experience in call center and customer service• Be perfectly bilingual (English and French) because you will have to take calls in both languages• Experience in the insurance industry and in claims file management and knowledge of Report Excel will be considered an asset.SummaryPosition: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekIf you are interested in this position, you must send us your updated CV to the following address and indicated as the title `` Customer Service Representative - Claims ''karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job in a highly recognized company that takes its employees at heart across Canada? Do you want a telecommuting job that can start as quickly as possible?Are you passionate about customer service and familiar with insurance claims?Here is an opportunity not to be missed!Position: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekYou will have the chance to work for a company that is a leader in making road trips easier and more enjoyable.As a customer service representative, you will act as the first point of contact for operators and customersfor everything related to insurance claims. You will deal with claims resulting from bodily injury, breakage ordamage to company property / building or third party property as well as fleet claims.AdvantagesBy working for this company, you will have:A full range of social benefits (medical and dental care);• Possibility of joining a pension plan with employer contributions or a stock purchase plan;• Discounts for employees in stores and at many of our partners;• Paid leave including vacation, sick days and personal leave;• Work within a collaborative, dynamic and efficient team;• Learning opportunities to develop new skills and growprofessionally in a growing company;• Work from home - Temporarily due to COVID-19.ResponsibilitiesAs an advisor, you will have to:• Act as a resource person for operators in the event of a claim following an injurybodily injury, breakage or damage to property / company building or to third party property as wellas complaints from the vehicle fleet;• Coordinate complaint files by following established protocols (ex: invoicing and / orrefund);• Follow up with operations, customers and insurer and / or claims adjuster;• Handle telephone complaints related to customer service complaints;• Make accounting adjustments during payment;• Transfer loss reports related to theft;• Establish the amounts to be received when applicable and prepare requests for reimbursements oftobacco and lottery taxes and submit them to the various stakeholders;• Synthesize the documents necessary for the production of various statistical reports;• Respond to calls and emails;• Provide administrative support for the Insurance and Claims department;• Intervene and deal with the various stakeholders.QualificationsFor this position you must:• Have 2 to 3 years of experience in call center and customer service• Be perfectly bilingual (English and French) because you will have to take calls in both languages• Experience in the insurance industry and in claims file management and knowledge of Report Excel will be considered an asset.SummaryPosition: Customer Service RepresentativeSalary: 40 to 42k per yearDuration: Permanent employment with benefitsLocation: Office located in Laval, but teleworking is requested until further noticeSchedule: Monday to Friday 8:30 a.m. to 5 p.m. for a total of 37.5 hours / weekIf you are interested in this position, you must send us your updated CV to the following address and indicated as the title `` Customer Service Representative - Claims ''karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Permanent
      • $17.50 - $18.00 per hour
      Customer Service Representative - $17.5 to $18 per hour - Saint-LeonardOur partner, a global company that produces and sells printing materials, is looking for a Customer Service Representative to join their team in Saint-Léonard.This permanent position is open to even the most junior candidates among you. A sense of customer service, and being fluent in French will be required, in order to support the team (2 people) in its expansion.AdvantagesThe company will offer to the successful candidate for the customer service representative position:- Hours from Monday to Friday, 7 a.m. to 3:30 p.m.- On-site parking in Saint-Léonard.- Insurance after 3 months.- Salary of $ 17.50 to $ 18 per hour.ResponsibilitiesThe mission of the customer service representative will be:- Be the junction between production and customers.- Data input.- Billing.- Follow-up of orders and customers.QualificationsThe ideal candidate for the customer service representative position, will have these skills:- Junior profiles are accepted, but a real sense of customer service will have to be demonstrated.- Must be fluent in French.- Good knowledge of MS Office.- Knowledge of SAP, or any accounting softwares, an asset.SummaryWe are awaiting your application for this Customer Service Representative position.This is offered to all types of candidates, from the most junior to the most experienced.It is above all a personality that we are looking for, so if you think you match it, we are eager to read your application.For any questions, please contact Jean or Kim at 514-252-0099 ext 2, or by email at jean.amirault@randstad.ca or kim.guertin@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative - $17.5 to $18 per hour - Saint-LeonardOur partner, a global company that produces and sells printing materials, is looking for a Customer Service Representative to join their team in Saint-Léonard.This permanent position is open to even the most junior candidates among you. A sense of customer service, and being fluent in French will be required, in order to support the team (2 people) in its expansion.AdvantagesThe company will offer to the successful candidate for the customer service representative position:- Hours from Monday to Friday, 7 a.m. to 3:30 p.m.- On-site parking in Saint-Léonard.- Insurance after 3 months.- Salary of $ 17.50 to $ 18 per hour.ResponsibilitiesThe mission of the customer service representative will be:- Be the junction between production and customers.- Data input.- Billing.- Follow-up of orders and customers.QualificationsThe ideal candidate for the customer service representative position, will have these skills:- Junior profiles are accepted, but a real sense of customer service will have to be demonstrated.- Must be fluent in French.- Good knowledge of MS Office.- Knowledge of SAP, or any accounting softwares, an asset.SummaryWe are awaiting your application for this Customer Service Representative position.This is offered to all types of candidates, from the most junior to the most experienced.It is above all a personality that we are looking for, so if you think you match it, we are eager to read your application.For any questions, please contact Jean or Kim at 514-252-0099 ext 2, or by email at jean.amirault@randstad.ca or kim.guertin@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)June 28th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Does working for one of the largest companies that sell eco-responsible plumbing products appeal to you? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for 2 Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 17 per hourHours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. and Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Start of employment: as quickly as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Possibility of obtaining bonuses related to the quality of calls ResponsibilitiesHere are the tasks you will have to accomplish as a Home Customer Service Agent:- Acceptance of incoming calls concerning the company's kitchen, falsetto and vanity products- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Comfortable with computers- Experience in customer service in a call center- Dynamism and initiative- Be independentSummaryLocation: Temporary work at home due to Covid-19.Opening hours: Monday to Friday from 11 a.m. to 7 p.m. or from 12 p.m. to 8 p.m. as well as Saturday from 9 a.m. to 6 p.m. (full time - 40H per week)Temporary to permanent positionSalary: $ 17 per hourAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject line "Customer service agent"We look forward to discussing this opportunity with you,Karen, Charles, Hakeemkaren.leiton@randstad.cacharles-etienne.meloche@randstad.cahakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      You would like to work for a reputable insurance firm at home during Covid? You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position in downtown Montreal. Here are the tasks you will have to perform for this position:Advantages- Large company recognized in the insurance industry- Permanent position- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary can vary from 42K to 45K depending on your experience. ( min 21 $ / hour )- Working in a dynamic environment and where relationships with colleagues are strong- A week schedule- Know your schedule up to 4 weeks in advance- Discounts on public transit passesResponsibilities- Answer customer calls related to insurance claims- Ensuring good customer service on different platforms- Follow up via email- Be available for a schedule that may vary: MON to FRI 08:30 - 20:00QualificationsYou have what it takes for this BILINGUAL customer service job?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.- Ability to work flexible hours (shifts) between 8 a.m. and 8 p.m. weekdays.SummaryCan you imagine working for this company in the insurance industry? Apply directly here or write to me at amelie.laprise@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You would like to work for a reputable insurance firm at home during Covid? You are fully bilingual and you love customer service? You are an ace at customer relations? We are looking for someone exactly like you for a customer service representative position in downtown Montreal. Here are the tasks you will have to perform for this position:Advantages- Large company recognized in the insurance industry- Permanent position- Work from home during Covid- Great opportunity to integrate solid knowledge in the insurance field.- Downtown location (McGill station) (After Covid)- Salary can vary from 42K to 45K depending on your experience. ( min 21 $ / hour )- Working in a dynamic environment and where relationships with colleagues are strong- A week schedule- Know your schedule up to 4 weeks in advance- Discounts on public transit passesResponsibilities- Answer customer calls related to insurance claims- Ensuring good customer service on different platforms- Follow up via email- Be available for a schedule that may vary: MON to FRI 08:30 - 20:00QualificationsYou have what it takes for this BILINGUAL customer service job?- Customer service / call center experience- Good computer skills (MS Windows, Excel, Word and Outlook);- Customer service skills in financial services would be an asset;- Excellent communication skills in both English and French, both written and oral.- Ability to work flexible hours (shifts) between 8 a.m. and 8 p.m. weekdays.SummaryCan you imagine working for this company in the insurance industry? Apply directly here or write to me at amelie.laprise@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      • $20 per year
      Position: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoAre you an organized, autonomous customer service representative and for your excellence in customer service is a priority? Do you want to invest for the long term in a growing company with interesting advancement opportunities? This company, located in Boucherville and working in the manufacturing sector, is booming. We are looking for a Customer Service Representative to complete the permanent team.AdvantagesYou will see that by working for this team, several advantages will be offered to you:- Flexible daytime schedule from Monday to Friday- Group insurance contributions paid by the employer after 3 months of service- Access to a collective RRSP with employer contribution - Free parking and easy access to the business- Growing company offering several advancement opportunitiesResponsibilitiesUnder the responsibility of the director, you will have the following tasks:- Take customer orders by email, phone, and create quotes - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to various departments as well as to customers- Follow up with the departments involved to ensure the proper functioning of the order- All other related tasksQualificationsTo apply, you must have the following qualifications:- At least 1 year of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Be skilled with computers in general- Be versatile, dynamic and have excellent time and stress managementSummaryPosition: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoSubmit your application now to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Position: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoAre you an organized, autonomous customer service representative and for your excellence in customer service is a priority? Do you want to invest for the long term in a growing company with interesting advancement opportunities? This company, located in Boucherville and working in the manufacturing sector, is booming. We are looking for a Customer Service Representative to complete the permanent team.AdvantagesYou will see that by working for this team, several advantages will be offered to you:- Flexible daytime schedule from Monday to Friday- Group insurance contributions paid by the employer after 3 months of service- Access to a collective RRSP with employer contribution - Free parking and easy access to the business- Growing company offering several advancement opportunitiesResponsibilitiesUnder the responsibility of the director, you will have the following tasks:- Take customer orders by email, phone, and create quotes - Carry out the necessary research for the order (products, availability, price, etc.)- Provide the necessary information to various departments as well as to customers- Follow up with the departments involved to ensure the proper functioning of the order- All other related tasksQualificationsTo apply, you must have the following qualifications:- At least 1 year of customer service experience- Have experience in a fast-paced environment- Have an advanced level of English- Be skilled with computers in general- Be versatile, dynamic and have excellent time and stress managementSummaryPosition: Customer Service Representative - PERMANENT POSITION Location: BouchervilleDomain: Manufacturer Schedule: 8 a.m. to 5 p.m., flexible Monday to Friday for a total of 40 hoursSalary: $20 per hourTelework: NoSubmit your application now to karell.fucile@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $19.00 - $22.00 per hour
      Do you want to be part of a growing company specialising in the consumer packaged goods sector that is at the leading edge of new technology? Are you a dynamic and versatile team player? Are you experienced with the world of technology, and you are passionate to finds solutions to technical problems? Then you could be the perfect person for this Technical Support - Level 1 position!The successful applicant will provide support to all Canadian users through the ERP system. You will be responsible for managing the ticketing through inbound calls and emails in order to create and maintain ERP user access in a timely manner. Salary: between $19/hour - $21/hour, depending on experience Work schedule: Monday to Friday from 8:30 am to 5:00 pm (total of 37. 5 hours/week)Contract ends December 2021 - possibility of extension Work from home during the pandemic Advantages- Very competitive salary in the market- Day job - no weekends- Internationally known company- Opportunity for internal advancement - Work from home during the pandemic - Equipment provided by employerResponsibilitiesDans ce rôle, agent support technique niveau 1, vous serez responsable de:-Fournir un support via notre système de billetterie de support informatique (par téléphone et courriel)-Enregistrer, suivre et remonter les incidents via notre système de billetterie Service Now-Coordonner avec l’équipe informatique sur les problèmes nécessitant une escalade- Création, modification et suppression des accès utilisateurs à ERP - Autres taches connexes QualificationsThe skills required for the position are: - Minimum of 2 years experience in customer service, ideally in call dispatch- Good time management and organizational skills- Post-secondary degree or equivalent required (preferably in computer science)- Knowledge of the Office suite (and ERP application considered an asset)- Minimum of one year of relevant and recent experience- Bilingualism required (English / French)- Knowledge of PL/SQL (considered an asset)- Wired high-speed Internet connection (Ethernet cable)SummarySend us your CV directly with the subject "technical support - Level 1".We look forward to discussing this opportunity with you,Karen, Florencekaren.leiton@randstad.caflorence.lefebvre@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to be part of a growing company specialising in the consumer packaged goods sector that is at the leading edge of new technology? Are you a dynamic and versatile team player? Are you experienced with the world of technology, and you are passionate to finds solutions to technical problems? Then you could be the perfect person for this Technical Support - Level 1 position!The successful applicant will provide support to all Canadian users through the ERP system. You will be responsible for managing the ticketing through inbound calls and emails in order to create and maintain ERP user access in a timely manner. Salary: between $19/hour - $21/hour, depending on experience Work schedule: Monday to Friday from 8:30 am to 5:00 pm (total of 37. 5 hours/week)Contract ends December 2021 - possibility of extension Work from home during the pandemic Advantages- Very competitive salary in the market- Day job - no weekends- Internationally known company- Opportunity for internal advancement - Work from home during the pandemic - Equipment provided by employerResponsibilitiesDans ce rôle, agent support technique niveau 1, vous serez responsable de:-Fournir un support via notre système de billetterie de support informatique (par téléphone et courriel)-Enregistrer, suivre et remonter les incidents via notre système de billetterie Service Now-Coordonner avec l’équipe informatique sur les problèmes nécessitant une escalade- Création, modification et suppression des accès utilisateurs à ERP - Autres taches connexes QualificationsThe skills required for the position are: - Minimum of 2 years experience in customer service, ideally in call dispatch- Good time management and organizational skills- Post-secondary degree or equivalent required (preferably in computer science)- Knowledge of the Office suite (and ERP application considered an asset)- Minimum of one year of relevant and recent experience- Bilingualism required (English / French)- Knowledge of PL/SQL (considered an asset)- Wired high-speed Internet connection (Ethernet cable)SummarySend us your CV directly with the subject "technical support - Level 1".We look forward to discussing this opportunity with you,Karen, Florencekaren.leiton@randstad.caflorence.lefebvre@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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