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      • Montréal, Québec
      • Permanent
      • $20.00 per hour
      Do you want a job in the travel and tourism industry and love to assist clients with their various requests?If you are looking for a stimulating and non-routine position, this is a great opportunity for you !!Position: Travel counselor NIGHTSchedule: you must be available from 10pm to 8am - Monday to Sunday for a total of 40 hours / weekSalary: 20 $ / hrs with full benefits after 6 months paid by the employeeLocation: Downtown Montreal (mcgill metro)We are looking for someone who is expert in customer service and who has already worked in a call center in the tourism, travel or hotel industry.The company you will be working for specializes in providing international assistance services to Canadian financial institutions. The company specializes in emergency services in its various lines of business, including travel, medical, janitorial, legal, home and road assistance.We are looking for a versatile Customer Service Agent who will be able to answer a wide variety of inquiries from tourists around the world (example requests may include:- suggest places to visit in Paris,- recommend a restaurant to a client traveling to Italy- make reservations on site to book flights or tickets for shows- to rent a luxury vehicle- for the organizer the delivery of flowers,- to acquire several rare items at the customer's request, etc.).Advantages- Flexible shift: shifts take place between 9:30 pm to 8am - Monday to Sunday for a total of 40 hours / week- Employment status: Full time (37.5h), permanent position- Vacation: 3 weeks vacation- Insurance: group insurance premium fully paid by the employer after 6 months of employment- Training: Full training provided- Location: teleworking until further notice thereafter it will be in the heart of downtown Montreal, next to the McGill metro- Environment: dynamic and stimulatingResponsibilitiesThe job is to offer tourists quality customer service by phone and email (50% ratio) but also to conduct research (50%) to meet customer requests.Also, another dimension of the job is to provide clients with a fraud and identity theft helpline by guiding them through several stages from risk assessment to prevention and remediation.Qualifications- A minimum of 3 years of customer service experience in a call center (hotel or tourism service is an asset);- Bilingual French / English; another spoken language is a plus;- Diploma in tourism (a plus);- Proven skills in customer service;- Positive attitude, very strong customer service skills;- Excellent communication skills;- Very good computer skills, including Microsoft Office;- Flexibility and ability to work with minimal supervision;- Team spirit and resourcefulness;- Strong organizational skills.SummaryIf you are interested in this position, simply send us your updated CV to amelie.laprise@randstad.ca with the title '' travel advisor ''. We will contact you afterwards!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want a job in the travel and tourism industry and love to assist clients with their various requests?If you are looking for a stimulating and non-routine position, this is a great opportunity for you !!Position: Travel counselor NIGHTSchedule: you must be available from 10pm to 8am - Monday to Sunday for a total of 40 hours / weekSalary: 20 $ / hrs with full benefits after 6 months paid by the employeeLocation: Downtown Montreal (mcgill metro)We are looking for someone who is expert in customer service and who has already worked in a call center in the tourism, travel or hotel industry.The company you will be working for specializes in providing international assistance services to Canadian financial institutions. The company specializes in emergency services in its various lines of business, including travel, medical, janitorial, legal, home and road assistance.We are looking for a versatile Customer Service Agent who will be able to answer a wide variety of inquiries from tourists around the world (example requests may include:- suggest places to visit in Paris,- recommend a restaurant to a client traveling to Italy- make reservations on site to book flights or tickets for shows- to rent a luxury vehicle- for the organizer the delivery of flowers,- to acquire several rare items at the customer's request, etc.).Advantages- Flexible shift: shifts take place between 9:30 pm to 8am - Monday to Sunday for a total of 40 hours / week- Employment status: Full time (37.5h), permanent position- Vacation: 3 weeks vacation- Insurance: group insurance premium fully paid by the employer after 6 months of employment- Training: Full training provided- Location: teleworking until further notice thereafter it will be in the heart of downtown Montreal, next to the McGill metro- Environment: dynamic and stimulatingResponsibilitiesThe job is to offer tourists quality customer service by phone and email (50% ratio) but also to conduct research (50%) to meet customer requests.Also, another dimension of the job is to provide clients with a fraud and identity theft helpline by guiding them through several stages from risk assessment to prevention and remediation.Qualifications- A minimum of 3 years of customer service experience in a call center (hotel or tourism service is an asset);- Bilingual French / English; another spoken language is a plus;- Diploma in tourism (a plus);- Proven skills in customer service;- Positive attitude, very strong customer service skills;- Excellent communication skills;- Very good computer skills, including Microsoft Office;- Flexibility and ability to work with minimal supervision;- Team spirit and resourcefulness;- Strong organizational skills.SummaryIf you are interested in this position, simply send us your updated CV to amelie.laprise@randstad.ca with the title '' travel advisor ''. We will contact you afterwards!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? Are you located in Montreal?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Permanent position starting as of June 18th 2021 What(Job title)?- Outbound Customer Service Representative (Outbound Solutions Specialist)- Telecom IndustryWhere?- Work from home in Montreal, QuebecWhen?- Training starts June 18th 2021 Hours of Operation:Monday - Sunday11 am to 9 pm (rotational shifts)Pay rate: $15 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Telecom Industry- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Work from home - Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Montreal Telecom"- Apply directly on www.randstad.cahuman forward.SummaryOutbound Solutions SpecialistStart Date June 18th 2021 Pay Rate $15 per hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? Are you located in Montreal?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Permanent position starting as of June 18th 2021 What(Job title)?- Outbound Customer Service Representative (Outbound Solutions Specialist)- Telecom IndustryWhere?- Work from home in Montreal, QuebecWhen?- Training starts June 18th 2021 Hours of Operation:Monday - Sunday11 am to 9 pm (rotational shifts)Pay rate: $15 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Telecom Industry- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Work from home - Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Montreal Telecom"- Apply directly on www.randstad.cahuman forward.SummaryOutbound Solutions SpecialistStart Date June 18th 2021 Pay Rate $15 per hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday 8 AM - 11 PM (rotational shifts)Pay rate:$16/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$16/hourMedical and Dental benefits from day 1!Please apply through this posting, or by emailing your resume to christopher.chevrier@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Full benefits from day one!- RRSP, Short and Long Term Disability options available- Paid vacation, training & career progression- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of June 28th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts June 28th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$16/hourMedical and Dental benefits from day 1!Please apply through this posting, or by emailing your resume to christopher.chevrier@randstad.ca with the subject line "Quebec - Bilingual CSR"Advantages- One of the fastest growing call centres in Canada- Full benefits from day one!- RRSP, Short and Long Term Disability options available- Paid vacation, training & career progression- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Internet subsidy- Car & Home insurance discounts- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Quebec)Permanent and full time opportunity starting as of June 28th 2021Monday - Sunday8 AM - 11 PM (rotational shifts)$16/hourMedical and Dental benefits from day 1!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $17 per year
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a job that can start next Monday?Are you interested in the automotive industry and want to enter this industry in customer service?Do you perform in a work environment where the pace is high and you love to provide quality service to your customers?If so… we have the perfect job for you!We are looking for a bilingual call center agent who wishes to work from home until further notice. When the situation is restored, you will be able to work from the office with the large customer service team.You will have the chance to work for a company that itself develops and manages its automotive glass distribution centers, technology platforms and retail networks.As an automotive glass expert, the call center agents take charge of the complaints process and provide quality bilingual customer service. They will have to manage the accounts payable and receivable service as well.AdvantagesThe advantages are:- Permanent position-Offers the complete equipment for teleworking- Salary of $ 17 / hrs- Be part of a team of 20 hardworking and motivated people- Schedule from Monday to Friday (sometimes Saturday) for a total of 37.5 hours / weekResponsibilitiesThe tasks related to the call center agent position are:-Respond to incoming calls and emails from customers with questions regarding their broken auto glass- Go through the complaints process with customers over the phone-Advise clients throughout the claims process and manage issues related to glass breakage claims-Offer a quality and professional service-Verification of invoices related to broken glass repairs- Select the service center according to the customer's locationQualificationsInterested in this position? The ideal candidate for this position should possess the following skills:-Be perfectly bilingual (most calls will be in English)-Have relevant experience in customer service and call center- Have a strong interest in the automotive and insurance industry-Knowledge of Word, Excel, Outlook and Internet software-Management of a high rate of incoming calls-Wants to acquire new knowledge quickly-Be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.SummaryPosition: Call center customer service advisorSalary: $ 17 / hrsLocation: telecommuting, later in LavalDuration: permanent jobSchedule: you must be available Monday to Friday from 7 a.m. to 9 p.m. and sometimes Saturday from 8 a.m. to 5 p.m.Do you think you are the ideal candidate? Are you available to start next Monday?If so, you can send me your updated CV to the following address: karell.fucile@randstad.ca or apply directly on the Randstad website. See you soon!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaudreuil-Dorion, Québec
      • Contract
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Ali, Hakeemkaren.leiton@randstad.caali.abouzeid@randstad.ca hakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person? Are you passionate about customer service? Well this job is for you!Randstad is looking for Bilingual Customer Service Agents to work from home for a company located in Montreal.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAdvantages-Working from home during the covid-19 crisis-Be part of a dynamic team-Fast hiring process- Commissions on appeals- Possibility of obtaining bonuses related to the quality of the callsResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:- Determine customer needs.- Provide high quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chatsQualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent in Montreal:- Bilingualism or advanced English (written and oral)- Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummaryLocation: Temporary work at home due to Covid-19.Salary: $ 14 to $ 16 per hour depending on experienceHours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week)Start of employment: as soon as possibleTemporary to permanent principalAre you interested in the position? Send us your CV directly to hakee.caron@randstad.ca with the subject"Customer service agent"We look forward to discussing this opportunity with you,Karen, Ali, Hakeemkaren.leiton@randstad.caali.abouzeid@randstad.ca hakeem.caron@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $18.00 - $20.00 per hour
      Are you looking for an exciting new opportunity to show off your customer service and stakeholder management skills? Do you enjoy helping people in a timely manner; you are organized and passionate about the numbers? If yes, here’s the perfect opportunity for you!Our client in the international transport industry is seeking a motivated, dynamic candidate, who is passionate about the aviation industry and holds experience as a bilingual billing agent.The ideal bilingual billing agent will provide outstanding service, answering questions from clients with the invoicing and billing while giving a seamless and friendly experience to all customers. Apart from skills in accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with the Settlement team and regional offices.Salary: between $18/hour - $20/hour, depending on experienceAvailability to work: Monday to Friday, 40 hours per week from 8am to 5pm or 9am to 6pm 6-month contract Work from home during the pandemicIndustry: aviationRole: bilingual billing agentLanguages: English, Spanish (French is an asset) AdvantagesWhy would you like to work as a bilingual billing agent: - salary 18$ - 20$/h; full time: 40 hours per week- Professional environment- Work for an international company- working at the comfort from home- contract of 6 months - Schedule Monday to Friday - no weekends or overnight- A stimulating, supportive and inclusive work environmentResponsibilitiesWhat are the main responsibilities of a bilingual billing agent: working from home in Montreal looks like::- Interact with customers in order to advise and offer solutions adapted to their needs- Provide a unique experience through the quality of your service delivery- Analyze customer needs based on account and billing information (financial transactions, incoming / outgoing transactions)- Assure high quality support to clients and ensure timely and accurate response to their business needs- Report to and support the Manager with various operational related matters to achieve the operational and financial objectivesQualificationsWhat are we looking for in this role as a bilingual billing agent: - Excellent oral and written communication skills (English, Spanish (French is an asset) )- Customer focused, positive attitude, empathy and good listening skills- Ability to work in a computer environment- Ability to multi-task- Good time management- Organized and autonomous- Team player- Experience with Excel, Salesforce or SAP, is an asset (you will be trained) - Previous experience in banking, treasury or billing.SummarySalary: between $18/hour - $20/hour, depending on experienceAvailability to work: Monday to Friday, 40 hours per week from 8am to 5pm or 9am to 6pm 6-month contract Work from home during the pandemicIndustry: aviationRole: bilingual billing agentLanguages: English, Spanish (French is an asset) Are you interested in this position? Email us anytime at karen.leiton@randstad.ca or florence.lefebvre@randstad.caPlease quote job position “bilingual billing agent ” If you know anyone interested in customer service positions, please feel free to provide them with our contact information. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Karen and FlorenceGood to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an exciting new opportunity to show off your customer service and stakeholder management skills? Do you enjoy helping people in a timely manner; you are organized and passionate about the numbers? If yes, here’s the perfect opportunity for you!Our client in the international transport industry is seeking a motivated, dynamic candidate, who is passionate about the aviation industry and holds experience as a bilingual billing agent.The ideal bilingual billing agent will provide outstanding service, answering questions from clients with the invoicing and billing while giving a seamless and friendly experience to all customers. Apart from skills in accounting, the candidate needs to be organized and customer focused, with skills in stakeholder management given the frequent interaction with the Settlement team and regional offices.Salary: between $18/hour - $20/hour, depending on experienceAvailability to work: Monday to Friday, 40 hours per week from 8am to 5pm or 9am to 6pm 6-month contract Work from home during the pandemicIndustry: aviationRole: bilingual billing agentLanguages: English, Spanish (French is an asset) AdvantagesWhy would you like to work as a bilingual billing agent: - salary 18$ - 20$/h; full time: 40 hours per week- Professional environment- Work for an international company- working at the comfort from home- contract of 6 months - Schedule Monday to Friday - no weekends or overnight- A stimulating, supportive and inclusive work environmentResponsibilitiesWhat are the main responsibilities of a bilingual billing agent: working from home in Montreal looks like::- Interact with customers in order to advise and offer solutions adapted to their needs- Provide a unique experience through the quality of your service delivery- Analyze customer needs based on account and billing information (financial transactions, incoming / outgoing transactions)- Assure high quality support to clients and ensure timely and accurate response to their business needs- Report to and support the Manager with various operational related matters to achieve the operational and financial objectivesQualificationsWhat are we looking for in this role as a bilingual billing agent: - Excellent oral and written communication skills (English, Spanish (French is an asset) )- Customer focused, positive attitude, empathy and good listening skills- Ability to work in a computer environment- Ability to multi-task- Good time management- Organized and autonomous- Team player- Experience with Excel, Salesforce or SAP, is an asset (you will be trained) - Previous experience in banking, treasury or billing.SummarySalary: between $18/hour - $20/hour, depending on experienceAvailability to work: Monday to Friday, 40 hours per week from 8am to 5pm or 9am to 6pm 6-month contract Work from home during the pandemicIndustry: aviationRole: bilingual billing agentLanguages: English, Spanish (French is an asset) Are you interested in this position? Email us anytime at karen.leiton@randstad.ca or florence.lefebvre@randstad.caPlease quote job position “bilingual billing agent ” If you know anyone interested in customer service positions, please feel free to provide them with our contact information. We will be happy to help them!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you.Karen and FlorenceGood to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      • $21.42 per hour
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Work from home (for now)- 6-month contract- Strong potential for extension/full-time hire- Monday to Friday- Shift hours between 8:30am to 6pm- $21.42/hour- Start date: June 7th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Responding to customers over the phone, email, or chat• Answering inquiries and providing superior customer service• Ensuring records are maintained and tracking interactions using online systems• Communicating with customers to solve inquiries in a timely mannerQualifications• Bilingual in French and English • Excellent customer service• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals who are interested in developing their professional experience further.This is a great opportunity for those looking to gain more experience in the financial services industry while using your experience and skills in customer service.Advantages- Work for one of Canada's largest insurance and financial services companies- Work from home (for now)- 6-month contract- Strong potential for extension/full-time hire- Monday to Friday- Shift hours between 8:30am to 6pm- $21.42/hour- Start date: June 7th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for:• Responding to customers over the phone, email, or chat• Answering inquiries and providing superior customer service• Ensuring records are maintained and tracking interactions using online systems• Communicating with customers to solve inquiries in a timely mannerQualifications• Bilingual in French and English • Excellent customer service• Excellent communication skills (verbal and written)• Attention to detail• Ability to adapt quickly and comfortably to change• Professional telephone etiquette• Strong team player• Exhibit professionalism within the workplace• Solid analytical and problem solving skills with the ability to multitask proficiently in a fast-paced performance driven environment• Computer proficiency• Handle stressful situations in a calm and professional manner• Experience in the financial industry an assetSummaryIf you're interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $40,000 - $43,000 per year
      One of Quebec's largest wholesaler of plumbing fixtures is looking for a customer service representative/order management representative to join their team at their office in NDG. The company in questions has been around for 20 years plus.The proposed salary is between $40,000 to $43,000 per year, benefits after 3 months, Monday to Friday schedule from 8:00 am to 5:00 pm, full-time/permanent position, 2 weeks’ vacation, Pension Plan accessible by public transport, parking on site. Advantages- Great work environment- 2 weeks vacation- Permanent position- RSP plan- Accessible by public transport- Parking on siteResponsibilities- Enter orders- Follow up on customers requests- Ensure follows up are done systematically- Answer clients inquiries over the phone & through emails- Process customer orders- Close follow-up on orders- Maintain Relationships with clientsQualifications- 2-3 years of Experience in Customer Service- Bilingual (French & English)- Someone who is adaptable, driven and autonomous- Ability to work in a fast and multitasking environment- Extremely well organizedSummaryClick on "Apply Now" or send us your resume directly to:jessica.macchiagodena@randstad.caQuestions? Call us at 514-332-1055 to speak directly to our resource manager, JessicaWe are always happy to talk to you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      One of Quebec's largest wholesaler of plumbing fixtures is looking for a customer service representative/order management representative to join their team at their office in NDG. The company in questions has been around for 20 years plus.The proposed salary is between $40,000 to $43,000 per year, benefits after 3 months, Monday to Friday schedule from 8:00 am to 5:00 pm, full-time/permanent position, 2 weeks’ vacation, Pension Plan accessible by public transport, parking on site. Advantages- Great work environment- 2 weeks vacation- Permanent position- RSP plan- Accessible by public transport- Parking on siteResponsibilities- Enter orders- Follow up on customers requests- Ensure follows up are done systematically- Answer clients inquiries over the phone & through emails- Process customer orders- Close follow-up on orders- Maintain Relationships with clientsQualifications- 2-3 years of Experience in Customer Service- Bilingual (French & English)- Someone who is adaptable, driven and autonomous- Ability to work in a fast and multitasking environment- Extremely well organizedSummaryClick on "Apply Now" or send us your resume directly to:jessica.macchiagodena@randstad.caQuestions? Call us at 514-332-1055 to speak directly to our resource manager, JessicaWe are always happy to talk to you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      • $55,000 per year
      A well-known company that was found in Canada is looking for a Customer Service Representative to join them at their office in Lasalle. The company in question has been around since the 1900s and continues to flourish. They specialize in offering innovative specialty paper, along with but not limited to eco-friendly packaging, paper and paperboard recycling.The proposed salary is $55,000 + annual bonus, with a schedule of either 8:30 am - 5:00 pm or 8:00 am - 4:30 pm a total of 37.5 hours a week, benefits, REER, pension plan, 3 weeks vacation.Advantages- Work for a well-known and reputable company- Permanent Position- 3 weeks vacation- Benefits- REER's- Pension Plan- Annual Bonus- Parking available (free) ResponsibilitiesReceive and process orders.Work closely with account managers as well as with other internal departments.Track orders from production to shipping.Control inventories according to customer specifications.Receive customer complaints and ensure customer satisfaction on time.Place orders with our subcontractors and do the necessary follow-up for delivery.Respond to various other requests from internal and external customers.Classify customer orders.Any other task (s) assigned by his supervisor.Qualifications- DEC in administration / relevant experience- Bilingual (ability to speak and write in both French & English)- 1-3 years of experience in a similar role- Customer Service Training or Sales-Consulting an assetSummaryIf you are interested in this role, without further hesitation, please send your resume to jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well-known company that was found in Canada is looking for a Customer Service Representative to join them at their office in Lasalle. The company in question has been around since the 1900s and continues to flourish. They specialize in offering innovative specialty paper, along with but not limited to eco-friendly packaging, paper and paperboard recycling.The proposed salary is $55,000 + annual bonus, with a schedule of either 8:30 am - 5:00 pm or 8:00 am - 4:30 pm a total of 37.5 hours a week, benefits, REER, pension plan, 3 weeks vacation.Advantages- Work for a well-known and reputable company- Permanent Position- 3 weeks vacation- Benefits- REER's- Pension Plan- Annual Bonus- Parking available (free) ResponsibilitiesReceive and process orders.Work closely with account managers as well as with other internal departments.Track orders from production to shipping.Control inventories according to customer specifications.Receive customer complaints and ensure customer satisfaction on time.Place orders with our subcontractors and do the necessary follow-up for delivery.Respond to various other requests from internal and external customers.Classify customer orders.Any other task (s) assigned by his supervisor.Qualifications- DEC in administration / relevant experience- Bilingual (ability to speak and write in both French & English)- 1-3 years of experience in a similar role- Customer Service Training or Sales-Consulting an assetSummaryIf you are interested in this role, without further hesitation, please send your resume to jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $19.00 - $21.00 per hour
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19-21 $/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19-21 $/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $19.00 per hour
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19-21 $/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19-21 $/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Quebec Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts. Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Quebec Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 8am-8pm EST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages- Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.human forward. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your experience with one of Canada's largest insurance and financial services companies? Do you have strong customer service skills? We're looking for individuals with financial industry experience who would be interested in developing their professional experience further.Advantages• Work for one of Canada's largest insurance and financial companies• 12-month contract• Montreal location• Work from home for now• $20.50/hour• Monday to Friday• 8:30 am to 4:30 pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you would be responsible for providing service to agents and customers by the daily processing and administration of transactions.Duties include:• Daily processing of transactions related to our Life insurance• Managing new claim queues• Managing incoming volumes in group inboxes - Manage departmental voice mails• Cheque matching• Reviewing documents to ensure data is correct and within specified terms and obtaining and verifying missing or incomplete data• Providing phone support as neededQualifications• Bilingual in French and English• 2+ years experience in Call Centre Customer Service• Excellent communication skills• Strong attention to detail• AdaptableSummaryIf you're interested in the Bilingual Customer Service Representative, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Customer Representative for our client in the printing and telecommunications industry. If you have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Customer Service Representative, you will be responsible for assisting customers with their inquiries and complaints.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $19.90 per hour- Monday to Friday- No weekends- Rotating shifts between 8:30 to 5pm- Montreal area- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: May 17, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Effectively manage and take ownership of customer inquiries (phone, email, online via xerox.ca) through to resolution• Research and analyze customer issues and recommend solutions within empowerment guidelines• Process billing adjustments with a high level of accuracy• Effectively communicating with other internal clients and partners• Escalate issues to resolve inquiries within pre-defined service levels• Ensure excellent customer experienceQualifications• Bilingual (French and English)• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Customer Service Representative role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Do you want to pursue a career in call center? Are you Bilingual in English/French? Do you enjoy interacting with customers? Are you full-time available? Are you located in Montreal?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Contract to permanent position starting as of May 25th 2021 What(Job title)?- Bilingual Outbound Customer Service Representative (Outbound Solutions Specialist)- Telecom Industry- Bilingual (French and English)Where?- Work from home in Montreal, QuebecWhen?- Training starts May 25th 2021 Hours of Operation:Monday - Sunday11 am to 9 pm (rotational shifts)Pay rate: $16.5 per hour (plus additional sales incentives)AdvantagesOne of the fastest growing call centers in Canada- Telecom Industry- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Work from home - Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English and French- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Montreal Telecom"- Apply directly on www.randstad.cahuman forward.SummaryBilingual Outbound Solutions SpecialistMay 25th 2021 Pay: $16.5 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to pursue a career in call center? Are you Bilingual in English/French? Do you enjoy interacting with customers? Are you full-time available? Are you located in Montreal?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!Contract to permanent position starting as of May 25th 2021 What(Job title)?- Bilingual Outbound Customer Service Representative (Outbound Solutions Specialist)- Telecom Industry- Bilingual (French and English)Where?- Work from home in Montreal, QuebecWhen?- Training starts May 25th 2021 Hours of Operation:Monday - Sunday11 am to 9 pm (rotational shifts)Pay rate: $16.5 per hour (plus additional sales incentives)AdvantagesOne of the fastest growing call centers in Canada- Telecom Industry- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Work from home - Entry level opportunity - All welcome to apply!- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English and French- Detail oriented & organized- Strong computer skills- Full time availability including weekendsHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Montreal Telecom"- Apply directly on www.randstad.cahuman forward.SummaryBilingual Outbound Solutions SpecialistMay 25th 2021 Pay: $16.5 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $44,000 - $48,000 per year
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! ☝Let me tell you a little bit more about this amazing opportunity. 😃We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! 💯✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity 🔥 :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new challenge? Would you like to take an exciting new step in your career? Are you someone for whom quality customer service is a priority? If you answer YES to all of these questions, look no further. We currently have a new insurance job opportunity for YOU! ☝Let me tell you a little bit more about this amazing opportunity. 😃We are currently looking for an Insurance Advisor for one of the most reputable firms across Canada! 💯✅ Permanent employment;✅ 100% work from home;✅ Competitive base salary with the possibility of an annual bonus;✅ Full insurance from day one;✅ Training and certification paid by the company;Have I managed to get your attention? If the answer is YES, I encourage you to continue reading right HERE! ⬇AdvantagesInterested? Wait until you see the benefits of this opportunity 🔥 :➡ Work from home during the pandemic;➡ Great possibility of advancement;➡ Comprehensive benefits from day one;➡ Annual bonus;➡ Paid training;➡ Equipment provided by the company;➡ Rotary schedule;➡ AMF permit paid by the employer;ResponsibilitiesWhat does a typical day look like at a job like this? Look no further, I have the answer for you HERE ☎:➡ Answer incoming calls;➡ Provide an exceptional customer experience;➡ Find adequate solutions for clients;➡ Achieve the targeted objectives;➡ Advise clients on personal damage insurance;QualificationsSurely you have to tell yourself that this is too good to be true? No, it is indeed true! On the other hand, at the risk of seeming boring, here are the criteria we are looking for our perfect fit ✨ :➡ Bilingual [French and English];➡ Minimum 3 years of relevant experience in customer service➡ Have a quiet place in order to work efficiently from home;➡ Be available from Monday to Friday between 8 a.m. and 8 p.m. + Saturday from 9 a.m. to 4 p.m. (yes you read that right, even on Saturday! No exceptions will be made);➡ Have a DEC, or a Bachelor Degree;Wait, that's not all! Here is a list of optional criteria that make you a LEGENDARY candidate 🔥 :➡ Experience in a call center;➡ Experience in the field of sales (direct and / or indirect);➡ Hold the AMF license;SummaryDo you have everything you need to meet business requirements? Are you ready to take on a stimulating professional challenge? If not, do you know someone who would be interested in this job?Don't wait any longer!Send me your resume as soon as possible by email to the following address: florence.lefebvre@randstad.ca or go apply directly online.Looking forward to having the chance to chat with you soon! :)FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $17.00 - $18.00 per hour
      Do you want a job in the travel and tourism industry and love to assist clients with their various requests?If you are looking for a stimulating and non-routine position, this is a great opportunity for you !!Position: Travel counselorSchedule: you must be available from 8 a.m. to 10 p.m. Monday to Sunday for a total of 37.5 hours / weekSalary: 18 $ / hrs with full benefits after 6 months paid by the employeeLocation: Downtown Montreal (mcgill metro)We are looking for someone who is expert in customer service and who has already worked in a call center in the tourism, travel or hotel industry.The company you will be working for specializes in providing international assistance services to Canadian financial institutions. The company specializes in emergency services in its various lines of business, including travel, medical, janitorial, legal, home and road assistance.We are looking for a versatile Customer Service Agent who will be able to answer a wide variety of inquiries from tourists around the world (example requests may include:- suggest places to visit in Paris,- recommend a restaurant to a client traveling to Italy- make reservations on site to book flights or tickets for shows- to rent a luxury vehicle- for the organizer the delivery of flowers,- to acquire several rare items at the customer's request, etc.).Advantages- Flexible shift: shifts take place between 8:00 a.m. and 10:00 p.m. on weekdays and weekends- Employment status: Full time (37.5h), permanent position- Vacation: 3 weeks vacation- Insurance: group insurance premium fully paid by the employer after 6 months of employment- Training: Full training provided- Location: teleworking until further notice thereafter it will be in the heart of downtown Montreal, next to the McGill metro- Environment: dynamic and stimulatingResponsibilitiesThe job is to offer tourists quality customer service by phone and email (50% ratio) but also to conduct research (50%) to meet customer requests.Also, another dimension of the job is to provide clients with a fraud and identity theft helpline by guiding them through several stages from risk assessment to prevention and remediation.Qualifications- A minimum of 3 years of customer service experience in a call center (hotel or tourism service is an asset);- Bilingual French / English; another spoken language is a plus;- Diploma in tourism (a plus);- Proven skills in customer service;- Positive attitude, very strong customer service skills;- Excellent communication skills;- Very good computer skills, including Microsoft Office;- Flexibility and ability to work with minimal supervision;- Team spirit and resourcefulness;- Strong organizational skills.SummaryPosition: Travel counselorSchedule: You must be available from 8am to 10pm Monday to Sunday for a total of 37.5 hours / weekSalary: 18 to 19 $ / hrs with full benefits after 6 months paid by the employerLocation: tele-work until further notice and thereafter in downtown Montreal (mcgill metro)If you are interested in this position, simply send us your updated CV to amelie.laprise@randstad.ca with the title '' travel advisor ''. We will contact you afterwards!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want a job in the travel and tourism industry and love to assist clients with their various requests?If you are looking for a stimulating and non-routine position, this is a great opportunity for you !!Position: Travel counselorSchedule: you must be available from 8 a.m. to 10 p.m. Monday to Sunday for a total of 37.5 hours / weekSalary: 18 $ / hrs with full benefits after 6 months paid by the employeeLocation: Downtown Montreal (mcgill metro)We are looking for someone who is expert in customer service and who has already worked in a call center in the tourism, travel or hotel industry.The company you will be working for specializes in providing international assistance services to Canadian financial institutions. The company specializes in emergency services in its various lines of business, including travel, medical, janitorial, legal, home and road assistance.We are looking for a versatile Customer Service Agent who will be able to answer a wide variety of inquiries from tourists around the world (example requests may include:- suggest places to visit in Paris,- recommend a restaurant to a client traveling to Italy- make reservations on site to book flights or tickets for shows- to rent a luxury vehicle- for the organizer the delivery of flowers,- to acquire several rare items at the customer's request, etc.).Advantages- Flexible shift: shifts take place between 8:00 a.m. and 10:00 p.m. on weekdays and weekends- Employment status: Full time (37.5h), permanent position- Vacation: 3 weeks vacation- Insurance: group insurance premium fully paid by the employer after 6 months of employment- Training: Full training provided- Location: teleworking until further notice thereafter it will be in the heart of downtown Montreal, next to the McGill metro- Environment: dynamic and stimulatingResponsibilitiesThe job is to offer tourists quality customer service by phone and email (50% ratio) but also to conduct research (50%) to meet customer requests.Also, another dimension of the job is to provide clients with a fraud and identity theft helpline by guiding them through several stages from risk assessment to prevention and remediation.Qualifications- A minimum of 3 years of customer service experience in a call center (hotel or tourism service is an asset);- Bilingual French / English; another spoken language is a plus;- Diploma in tourism (a plus);- Proven skills in customer service;- Positive attitude, very strong customer service skills;- Excellent communication skills;- Very good computer skills, including Microsoft Office;- Flexibility and ability to work with minimal supervision;- Team spirit and resourcefulness;- Strong organizational skills.SummaryPosition: Travel counselorSchedule: You must be available from 8am to 10pm Monday to Sunday for a total of 37.5 hours / weekSalary: 18 to 19 $ / hrs with full benefits after 6 months paid by the employerLocation: tele-work until further notice and thereafter in downtown Montreal (mcgill metro)If you are interested in this position, simply send us your updated CV to amelie.laprise@randstad.ca with the title '' travel advisor ''. We will contact you afterwards!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Do you have customer service experience in transportation? Our client is looking for a Customer Service Representative in the transportation industry.You would have the chance to work for a growing company, a large distribution center, that cares about its employees and customers, gives excellent customer service and makes sure that the atmosphere in the offices is right. to his favorite! They are located in Rivière-des-Prairies.AdvantagesBenefits await you:-Daytime from Monday to Friday from 8 a.m. to 5 p.m.-Salary between 40k and 45k;-Social benefits paid 100% by the employer-Parking spot;-Warm work environment;- Quick entry into post.-Possibility of advancement- Located in Rivière-des-PrairiesResponsibilities- Respond to customers- Follow-up of orders and deliveries- Balance the inventory- Management of entries and exits of the truck fleet -Other related tasksQualificationsThis is what our client expects from the Customer Service Representative :- Intermediate English is sufficient;-Have experience in a similar position in a transport company or in logistics;- Mastery of the Office suite and resourcefulness with compulsory IT;-Ability to adapt quickly; -Autonomy; - Attention to detail - DynamicSummaryIf this position Customer Service Representative in the transportation industry located in Rivière-des-Prairies interests you, send us your updated CV to kim.guertin@randstad.ca and mageetharan.pagavatheswara@randstad.ca and you can contact us at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have customer service experience in transportation? Our client is looking for a Customer Service Representative in the transportation industry.You would have the chance to work for a growing company, a large distribution center, that cares about its employees and customers, gives excellent customer service and makes sure that the atmosphere in the offices is right. to his favorite! They are located in Rivière-des-Prairies.AdvantagesBenefits await you:-Daytime from Monday to Friday from 8 a.m. to 5 p.m.-Salary between 40k and 45k;-Social benefits paid 100% by the employer-Parking spot;-Warm work environment;- Quick entry into post.-Possibility of advancement- Located in Rivière-des-PrairiesResponsibilities- Respond to customers- Follow-up of orders and deliveries- Balance the inventory- Management of entries and exits of the truck fleet -Other related tasksQualificationsThis is what our client expects from the Customer Service Representative :- Intermediate English is sufficient;-Have experience in a similar position in a transport company or in logistics;- Mastery of the Office suite and resourcefulness with compulsory IT;-Ability to adapt quickly; -Autonomy; - Attention to detail - DynamicSummaryIf this position Customer Service Representative in the transportation industry located in Rivière-des-Prairies interests you, send us your updated CV to kim.guertin@randstad.ca and mageetharan.pagavatheswara@randstad.ca and you can contact us at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Job title: Customer Service Support (Lvl.1 support)Duration: 12 months (renewable)Openings: 1 General position summary:Course Support receives, maintains and distributes courseware material and iPads in support of in-house and on-site training events and customer sales. Performs all classroom set-up in preparation for customer training. Provides back up support to customer service front reception and customer service team. Provide excellent customer service and assistance to Records team as required.Competencies required:•Intermediate computer skills with knowledge of MS Office.•Experience with an inventory management system.•Appreciation of flight and maintenance training program environment, an asset.•Education: CEGEP DEC or equivalentKey outputs/deliverables and tasks:•Class setup•iPad preparation for courses; tracking electronic equipment for classrooms.•Preparation of training facilities and courseware packages for in-house Flight and Technical training programs.•Create and maintain inventory levels through forecasting and ordering of courseware publications and promotional item.•Activities dealing with but not limited to fixtures, furnishings and event needs.•Monitor classroom cleaning services and assist in coordination of cleaning of facility furnishings•Assist in coordination of the shipping and receiving of courseware products.•Create and maintain scheduling/reservation booking of classroom facilities.•Ordering, printing and maintaining an inventory of courseware products for on/off-site training programs and customer sales.•Coordination of training publications in accordance with current revision list.•Preparation and shipping courseware packages for on-site training programs.•Preparation and shipping student course material in advance of and following course.•Process training materials returned to inventory following course completion.•Respond to customer and instructor requests for assistance.•Provide back up assistance as required to Customer Service teamAdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesKey outputs/deliverables and tasks:•Class setup•iPad preparation for courses; tracking electronic equipment for classrooms.•Preparation of training facilities and courseware packages for in-house Flight and Technical training programs.•Create and maintain inventory levels through forecasting and ordering of courseware publications and promotional item.•Activities dealing with but not limited to fixtures, furnishings and event needs.•Monitor classroom cleaning services and assist in coordination of cleaning of facility furnishings•Assist in coordination of the shipping and receiving of courseware products.•Create and maintain scheduling/reservation booking of classroom facilities.•Ordering, printing and maintaining an inventory of courseware products for on/off-site training programs and customer sales.•Coordination of training publications in accordance with current revision list.•Preparation and shipping courseware packages for on-site training programs.•Preparation and shipping student course material in advance of and following course.•Process training materials returned to inventory following course completion.•Respond to customer and instructor requests for assistance.•Provide back up assistance as required to Customer Service teamQualificationsCompetencies required:•Intermediate computer skills with knowledge of MS Office.•Experience with an inventory management system.•Appreciation of flight and maintenance training program environment, an asset.•Education: CEGEP DEC or equivalentSummaryJob title: Customer Service Support (Lvl.1 support)Duration: 12 months (renewable)Openings: 1Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job title: Customer Service Support (Lvl.1 support)Duration: 12 months (renewable)Openings: 1 General position summary:Course Support receives, maintains and distributes courseware material and iPads in support of in-house and on-site training events and customer sales. Performs all classroom set-up in preparation for customer training. Provides back up support to customer service front reception and customer service team. Provide excellent customer service and assistance to Records team as required.Competencies required:•Intermediate computer skills with knowledge of MS Office.•Experience with an inventory management system.•Appreciation of flight and maintenance training program environment, an asset.•Education: CEGEP DEC or equivalentKey outputs/deliverables and tasks:•Class setup•iPad preparation for courses; tracking electronic equipment for classrooms.•Preparation of training facilities and courseware packages for in-house Flight and Technical training programs.•Create and maintain inventory levels through forecasting and ordering of courseware publications and promotional item.•Activities dealing with but not limited to fixtures, furnishings and event needs.•Monitor classroom cleaning services and assist in coordination of cleaning of facility furnishings•Assist in coordination of the shipping and receiving of courseware products.•Create and maintain scheduling/reservation booking of classroom facilities.•Ordering, printing and maintaining an inventory of courseware products for on/off-site training programs and customer sales.•Coordination of training publications in accordance with current revision list.•Preparation and shipping courseware packages for on-site training programs.•Preparation and shipping student course material in advance of and following course.•Process training materials returned to inventory following course completion.•Respond to customer and instructor requests for assistance.•Provide back up assistance as required to Customer Service teamAdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesKey outputs/deliverables and tasks:•Class setup•iPad preparation for courses; tracking electronic equipment for classrooms.•Preparation of training facilities and courseware packages for in-house Flight and Technical training programs.•Create and maintain inventory levels through forecasting and ordering of courseware publications and promotional item.•Activities dealing with but not limited to fixtures, furnishings and event needs.•Monitor classroom cleaning services and assist in coordination of cleaning of facility furnishings•Assist in coordination of the shipping and receiving of courseware products.•Create and maintain scheduling/reservation booking of classroom facilities.•Ordering, printing and maintaining an inventory of courseware products for on/off-site training programs and customer sales.•Coordination of training publications in accordance with current revision list.•Preparation and shipping courseware packages for on-site training programs.•Preparation and shipping student course material in advance of and following course.•Process training materials returned to inventory following course completion.•Respond to customer and instructor requests for assistance.•Provide back up assistance as required to Customer Service teamQualificationsCompetencies required:•Intermediate computer skills with knowledge of MS Office.•Experience with an inventory management system.•Appreciation of flight and maintenance training program environment, an asset.•Education: CEGEP DEC or equivalentSummaryJob title: Customer Service Support (Lvl.1 support)Duration: 12 months (renewable)Openings: 1Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $15.00 - $16.00 per hour
      Are you a student looking for a job to fill your vacation time while still having the chance to enjoy the good times on the weekends?Do you also want to gain experience in the field of customer service from an administrative point of view?If so, we have the ideal opportunity that will meet your expectations! A company located in Laval is looking for a student to fill a one-month position as a customer service clerk for professionals within a young and dynamic team!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your employment conditions for you.We have been working in the Laval area for several years, we know the companies well and we choose our clients well.You have nothing to lose, our service is completely free!AdvantagesThis company in Laval offers : - A salary between 15$/h and 16$/h- A schedule from 10am to 6pm from Monday to Thursday - Flexibility to finish early on Friday to enjoy the weekend!- A friendly environment - Freshly designed offices - The opportunity to gain experience in the administrative field!ResponsibilitiesAs a Customer Service Clerk, your work will consist of: - Making calls to professionals according to a list provided in advance- Follow up with customers regarding products- Take notes of predefined questions in order to compile dataQualificationsThe Customer Service Clerk position requires:- Exceptional bilingualism (work only in English)- Comfortable communicating by phone- Be motivated and curious to learn more!SummaryTake advantage of this opportunity by applying directly here or by sending your CV now to the following addresses :laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a student looking for a job to fill your vacation time while still having the chance to enjoy the good times on the weekends?Do you also want to gain experience in the field of customer service from an administrative point of view?If so, we have the ideal opportunity that will meet your expectations! A company located in Laval is looking for a student to fill a one-month position as a customer service clerk for professionals within a young and dynamic team!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your employment conditions for you.We have been working in the Laval area for several years, we know the companies well and we choose our clients well.You have nothing to lose, our service is completely free!AdvantagesThis company in Laval offers : - A salary between 15$/h and 16$/h- A schedule from 10am to 6pm from Monday to Thursday - Flexibility to finish early on Friday to enjoy the weekend!- A friendly environment - Freshly designed offices - The opportunity to gain experience in the administrative field!ResponsibilitiesAs a Customer Service Clerk, your work will consist of: - Making calls to professionals according to a list provided in advance- Follow up with customers regarding products- Take notes of predefined questions in order to compile dataQualificationsThe Customer Service Clerk position requires:- Exceptional bilingualism (work only in English)- Comfortable communicating by phone- Be motivated and curious to learn more!SummaryTake advantage of this opportunity by applying directly here or by sending your CV now to the following addresses :laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $21.00 - $24.00 per hour
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Longueuil, Québec
      • Contract
      • $18.00 per hour
      Are you looking to gain some work experience with a large multinational Logistics Company? Our client, located in Longueuil, is seeking a General Labourer / Warehouse Help, for a contract to permanent hire role. They offer a fun, friendly and safe work environment with supportive management. The environment is laid back and fun, with a small close knit team with supportive and friendly management team.Position: Warehouse Customer Service AssociateHours: 8 AM to 4 PM, weekdaysLocation: Longueuil, QCPay: $18.00/hourIf you are interested in this opportunity, please apply below.Thank you and happy job hunting! AdvantagesDay Shift (8AM - 4AM)Full-Time WorkPositive Team Atmosphere$18 per hourBenefits Available through SunlifePaid Every Friday!Friendly teamSupportive ManagementPermanent Hire Upon Completion of ContractResponsibilitiesUsing a non-motorized pump truck to move products around the warehouse.Unloading and loading products.Using hand tools such as power and impact drillsProviding customer service as required. Recording information using Microsoft Office and Google applications.QualificationsThis role requires decent English communication skills (reading and verbal).Must be able to clear a criminal background check.Must be available to work 8am to 4pm some weekdays.Must be comfortable lifting 10-20 lbs.Must have safety shoes.Must be comfortable with Microsoft Office and Google Docs/Sheets/etc.If you are interested in this opportunity, please apply below.Thank you and happy job hunting!SummaryIf you are interested in this opportunity, please apply below.Applicants with international experience welcome to apply!Thank you and happy job hunting! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to gain some work experience with a large multinational Logistics Company? Our client, located in Longueuil, is seeking a General Labourer / Warehouse Help, for a contract to permanent hire role. They offer a fun, friendly and safe work environment with supportive management. The environment is laid back and fun, with a small close knit team with supportive and friendly management team.Position: Warehouse Customer Service AssociateHours: 8 AM to 4 PM, weekdaysLocation: Longueuil, QCPay: $18.00/hourIf you are interested in this opportunity, please apply below.Thank you and happy job hunting! AdvantagesDay Shift (8AM - 4AM)Full-Time WorkPositive Team Atmosphere$18 per hourBenefits Available through SunlifePaid Every Friday!Friendly teamSupportive ManagementPermanent Hire Upon Completion of ContractResponsibilitiesUsing a non-motorized pump truck to move products around the warehouse.Unloading and loading products.Using hand tools such as power and impact drillsProviding customer service as required. Recording information using Microsoft Office and Google applications.QualificationsThis role requires decent English communication skills (reading and verbal).Must be able to clear a criminal background check.Must be available to work 8am to 4pm some weekdays.Must be comfortable lifting 10-20 lbs.Must have safety shoes.Must be comfortable with Microsoft Office and Google Docs/Sheets/etc.If you are interested in this opportunity, please apply below.Thank you and happy job hunting!SummaryIf you are interested in this opportunity, please apply below.Applicants with international experience welcome to apply!Thank you and happy job hunting! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $21.00 - $24.00 per hour
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Permanent
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales Team LeaderTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary of $50,000 and uncapped commission - Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do:- Oversee a team of 4 Inside Sales representatives- Hold one-on-ones with team members- Provide ongoing coaching and support for team. Being able to work with different personalities and mentor accordingly.- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Sales, help expand the companies reach- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Experience leading a team is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales Team Leader - Toronto".human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales Team LeaderTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary of $50,000 and uncapped commission - Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do:- Oversee a team of 4 Inside Sales representatives- Hold one-on-ones with team members- Provide ongoing coaching and support for team. Being able to work with different personalities and mentor accordingly.- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Sales, help expand the companies reach- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Experience leading a team is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales Team Leader - Toronto".human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside SalesTerm: Permanent full timeLocation: Remote - work from home anywhere in QuebecHours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality (restaurant) industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as a Bilingual Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach with new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales or Call Centre is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales- Quebec".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside SalesTerm: Permanent full timeLocation: Remote - work from home anywhere in QuebecHours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this June 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality (restaurant) industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as a Bilingual Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach with new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales or Call Centre is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales- Quebec".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Bilingual Collections Agent for our client in the printing and telecommunications industry. If you have strong problem-solving and negotiation skills with a passion for customer service, this role will be a great opportunity for you!This is a work-from-home opportunity until the company is ready to open the offices again.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $18.65 to 20 per hour- Monday to Friday- No weekends- Rotating shifts between 9am to 5pm- Montreal area- Remote work at the moment- 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Evaluate if credit or debits need to be issued• Rationalize payment plans with customers• Identify root cause and implement process improvement procedures• Cash collections forecasting for themanager• Owning the customer file end to end for resolution• Recommend alternatives for problem resolution• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining resultsQualifications• Bilingual (French and English)• Minimum 1 year of collections experience• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Collections Agent role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Collections Agent for our client in the printing and telecommunications industry. If you have strong problem-solving and negotiation skills with a passion for customer service, this role will be a great opportunity for you!This is a work-from-home opportunity until the company is ready to open the offices again.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of $18.65 to 20 per hour- Monday to Friday- No weekends- Rotating shifts between 9am to 5pm- Montreal area- Remote work at the moment- 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Evaluate if credit or debits need to be issued• Rationalize payment plans with customers• Identify root cause and implement process improvement procedures• Cash collections forecasting for themanager• Owning the customer file end to end for resolution• Recommend alternatives for problem resolution• Exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining resultsQualifications• Bilingual (French and English)• Minimum 1 year of collections experience• College / University degree or business equivalent• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Collections Agent role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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