You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalised job alerts.

    29 jobs found for Technical support in Lachine, Québec

    filter2
    clear all
      • Lachine, Québec
      • Permanent
      Are you an electromechanical technician or a mechanical technician with experience in the hygiene & cleaning industry and want to showcase your skills? Are you looking for a new career opportunity?You can have the chance to be part of a great maintenance team for a company recognized in its field!Position: Service technicianSchedule: DaySalary: $26 to $32 depending on experienceLocation: LachineField of employment: Hygiene AdvantagesComplete insuranceRRSP programAdvancement in the companyVehicle and materials provided.ResponsibilitiesPerform planned and preventative maintenance on company product lines and competitive equipment.Complete customer service break down calls and repairs as scheduledPrepare new equipment for installation and in-serviceMaintain customer records and profilesPrepare and complete customer work orders, warranty claims and parts ordersBuild and maintain our good relationship with our customers, sales staff and managementSolve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnelActively foster key customer relationships and realize future growth potentialQualificationsElectromechanical or industrial mechanic certification or other experience2 to 5 years’ experience minimumSelf-starter who takes initiative and maintains excellent follow-through and follow-upStrong organizational, communication & computer skillsAbility to work effectively in situations that involve change and/or competing demandsPerform well in a fast-paced environmentProficient handling of all confidential and time-sensitive materialAbility to stay within budget on expendituresPerforms other related duties as required and assignedPossess a valid driver's license and clean driving recordSome travel requiredSummaryIf the position interests you, do not hesitate to contact me immediately at georges.azouri@randstad.caAre you already working and looking to improve your working conditions? Apply without fear! Our privacy policies are very clear: we will not communicate with your current employer without your consent.Looking forward to meet youGeorgesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an electromechanical technician or a mechanical technician with experience in the hygiene & cleaning industry and want to showcase your skills? Are you looking for a new career opportunity?You can have the chance to be part of a great maintenance team for a company recognized in its field!Position: Service technicianSchedule: DaySalary: $26 to $32 depending on experienceLocation: LachineField of employment: Hygiene AdvantagesComplete insuranceRRSP programAdvancement in the companyVehicle and materials provided.ResponsibilitiesPerform planned and preventative maintenance on company product lines and competitive equipment.Complete customer service break down calls and repairs as scheduledPrepare new equipment for installation and in-serviceMaintain customer records and profilesPrepare and complete customer work orders, warranty claims and parts ordersBuild and maintain our good relationship with our customers, sales staff and managementSolve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnelActively foster key customer relationships and realize future growth potentialQualificationsElectromechanical or industrial mechanic certification or other experience2 to 5 years’ experience minimumSelf-starter who takes initiative and maintains excellent follow-through and follow-upStrong organizational, communication & computer skillsAbility to work effectively in situations that involve change and/or competing demandsPerform well in a fast-paced environmentProficient handling of all confidential and time-sensitive materialAbility to stay within budget on expendituresPerforms other related duties as required and assignedPossess a valid driver's license and clean driving recordSome travel requiredSummaryIf the position interests you, do not hesitate to contact me immediately at georges.azouri@randstad.caAre you already working and looking to improve your working conditions? Apply without fear! Our privacy policies are very clear: we will not communicate with your current employer without your consent.Looking forward to meet youGeorgesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kingsey Falls, Québec
      • Permanent
      Your challenge is here! Reporting to the Director of Human Resources, the Payroll Technician's mission is to provide technical support in the administration and production of payroll in accordance with the policies, benefits, mutual agreements and collective agreements in effect within the business units. You will perform the weekly processing of payroll data in the systems as well as the required validations to ensure the completeness of the information produced and the satisfaction of the business partners. In short, you participate in each step of the payroll cycle with the intention of guaranteeing a high quality payroll processing service within the company.Why work at Cascades Work-life balance (telecommuting, flexible hours);Group insurance & pension plan with company contributions, after 3 months of service; Internal and external training available;Accessible gym space and/or financially covered sports activities;Profit sharing plan, available after 1 year of service;Employee Assistance Program (EAP);Training center;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team success;Contribute to the success of a Quebec-based, multinational, environmentally responsible company.Your responsibilities The Payroll Technician will have the following responsibilities: Ensure the entire payroll process;Validate truck driver payroll on Mondays and follow up in UTA for payroll;Calculate the US premium;Send paid hours to supervisors and enter them into KPIs;Request new employee cards and activate them in the system (hiring and employee departure);Make payroll entries;Be responsible for the truck drivers' KPIs;Assume an advisory role with employees and supervisors;Carry out the administration of benefits and vacations;Perform month-end activities required for payroll;Perform taxable and non-taxable deduction audits;Recommend improvement opportunities that will contribute to the quality of services offered and the efficiency of processes/procedures.Your baggage and your strengths The Payroll Technician will possess several of the following qualifications and skills: DEC in administration or accounting;2 to 5 years of experience in payroll;Knowledge of UTA (time and attendance), UltiPro and SuccessFactors Employee Central solutions are assets;Excellent knowledge of the Microsoft Suite (Excel, Word, PowerPoint, Visio);Bilingualism is an asset;Attention to detail and strong problem solving skills. #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities. Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      Your challenge is here! Reporting to the Director of Human Resources, the Payroll Technician's mission is to provide technical support in the administration and production of payroll in accordance with the policies, benefits, mutual agreements and collective agreements in effect within the business units. You will perform the weekly processing of payroll data in the systems as well as the required validations to ensure the completeness of the information produced and the satisfaction of the business partners. In short, you participate in each step of the payroll cycle with the intention of guaranteeing a high quality payroll processing service within the company.Why work at Cascades Work-life balance (telecommuting, flexible hours);Group insurance & pension plan with company contributions, after 3 months of service; Internal and external training available;Accessible gym space and/or financially covered sports activities;Profit sharing plan, available after 1 year of service;Employee Assistance Program (EAP);Training center;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team success;Contribute to the success of a Quebec-based, multinational, environmentally responsible company.Your responsibilities The Payroll Technician will have the following responsibilities: Ensure the entire payroll process;Validate truck driver payroll on Mondays and follow up in UTA for payroll;Calculate the US premium;Send paid hours to supervisors and enter them into KPIs;Request new employee cards and activate them in the system (hiring and employee departure);Make payroll entries;Be responsible for the truck drivers' KPIs;Assume an advisory role with employees and supervisors;Carry out the administration of benefits and vacations;Perform month-end activities required for payroll;Perform taxable and non-taxable deduction audits;Recommend improvement opportunities that will contribute to the quality of services offered and the efficiency of processes/procedures.Your baggage and your strengths The Payroll Technician will possess several of the following qualifications and skills: DEC in administration or accounting;2 to 5 years of experience in payroll;Knowledge of UTA (time and attendance), UltiPro and SuccessFactors Employee Central solutions are assets;Excellent knowledge of the Microsoft Suite (Excel, Word, PowerPoint, Visio);Bilingualism is an asset;Attention to detail and strong problem solving skills. #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities. Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      • Coteau-du-Lac, Québec
      • Permanent
      • $55,000 - $60,000 per year
      Our client located in Coteau-du-Lac is looking for an Inside Sales Representative to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Inside Sales Representative;- Competitive salary- work from home- Schedule: Monday to Friday (8:00 to 16:30 or 9:00 to 17:30);- Job Location: Coteau-du-Lac, QC;- Free parking;- Modern and dynamic company;- Social benefits.Responsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client located in Coteau-du-Lac is looking for an Inside Sales Representative to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Inside Sales Representative;- Competitive salary- work from home- Schedule: Monday to Friday (8:00 to 16:30 or 9:00 to 17:30);- Job Location: Coteau-du-Lac, QC;- Free parking;- Modern and dynamic company;- Social benefits.Responsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Air Canada Cabin Engineering team is presently searching for Engineers with Aircraft Interiors Cabin or Structure or Systems background. Job Description:Support the maintenance teams for daily operational requirements.Define, review and action engineering reliability initiatives to improve cabin products and passengers’ experience.Provide cost effective solutions to resolve issue in a timely manner.Develop, prepare and support engineering projects as requested by our internal customers related to the passenger environment.Liaise with various groups such as but not limited to OEM, subcontractors, engineering, production, MRO.Provide technical support to aircraft, hangar and shop maintenance in assigned areas and act as technical interface with component manufacturers.Prepare cost estimate, technical instructions and project evaluations on corporate initiatives, repair, improvements and new product design.Review aircraft and component reliability data and identify root cause of failure.Represent Engineering during multidiscipline meeting and provide input in area of expertise.Qualifications Bachelor’s degree in Engineering such as but not limited to Aerospace Engineering, Mechanical Engineering and qualified for membership in the Order of Engineers of Quebec (for Montreal’s position) or PEO (for Toronto’s position) or equivalent for other provinces. Minimum of 3 years aviation engineering experience, preference in cabin interior. Team player with effective communication skills and strong customer focus.Work well under pressure and time constraint.Ability to develop and write clear, concise technical descriptions, instructions, information sheets and reports.Ability to create engineering drawings.Pride in accuracy and good work presentation to the satisfaction of internal customers.Self-starter requiring minimum supervision with good decision-making ability.Strong analytical skills and ability to co-ordinate details to successful conclusion. Willingness to be on call and to work overtime, as required by day-to-day needs.Solid knowledge of most commonly used PC software as well as AutoCAD.Must be clear of any restrictions which will prevent entry into other countries.Assets:Knowledge of Regulatory design certification standards for both Transport Canada and FAA specifications. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Air Canada Cabin Engineering team is presently searching for Engineers with Aircraft Interiors Cabin or Structure or Systems background. Job Description:Support the maintenance teams for daily operational requirements.Define, review and action engineering reliability initiatives to improve cabin products and passengers’ experience.Provide cost effective solutions to resolve issue in a timely manner.Develop, prepare and support engineering projects as requested by our internal customers related to the passenger environment.Liaise with various groups such as but not limited to OEM, subcontractors, engineering, production, MRO.Provide technical support to aircraft, hangar and shop maintenance in assigned areas and act as technical interface with component manufacturers.Prepare cost estimate, technical instructions and project evaluations on corporate initiatives, repair, improvements and new product design.Review aircraft and component reliability data and identify root cause of failure.Represent Engineering during multidiscipline meeting and provide input in area of expertise.Qualifications Bachelor’s degree in Engineering such as but not limited to Aerospace Engineering, Mechanical Engineering and qualified for membership in the Order of Engineers of Quebec (for Montreal’s position) or PEO (for Toronto’s position) or equivalent for other provinces. Minimum of 3 years aviation engineering experience, preference in cabin interior. Team player with effective communication skills and strong customer focus.Work well under pressure and time constraint.Ability to develop and write clear, concise technical descriptions, instructions, information sheets and reports.Ability to create engineering drawings.Pride in accuracy and good work presentation to the satisfaction of internal customers.Self-starter requiring minimum supervision with good decision-making ability.Strong analytical skills and ability to co-ordinate details to successful conclusion. Willingness to be on call and to work overtime, as required by day-to-day needs.Solid knowledge of most commonly used PC software as well as AutoCAD.Must be clear of any restrictions which will prevent entry into other countries.Assets:Knowledge of Regulatory design certification standards for both Transport Canada and FAA specifications. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Verdun, Québec
      • Contract
      The incumbent provides technical support to users of computer systems for microcomputer equipment (workstations and printers), mobile devices, and the RF network for our institutions in Quebec and the Ottawa region. He provides assistance and collaborates with the various information systems teams. In addition, he actively participates in the implementation of technology deployment projects. He coordinates the activities of service and maintenance providers in order to deploy and maintain functional equipment and infrastructure. SPECIFIC RESPONSIBILITIES:- Perform technical support for the office, network, and cellular equipment.- Provide technical and functional support for audio and video equipment (e.g. video conferences).- Perform installation and technical support for telephone sets, both physical and configuration, as well as hardware and software support for iPad, iPhone, and Windows tablets.- Assist users in the Quebec and Ottawa divisions in the use of computerized systems and equipment.- Maintain a high level of technical knowledge related to the computer environment of the divisions.- Configure and install various computer equipment including network switches installed in the divisions according to information systems standards.- Write letters, reports, procedures, and documentation required for departmental activities.- Support various stakeholders and Metro resources during corporate events such as shareholder meetings, executive presentations, etc.).- Participate and/or coordinate the deployment of new products or technological changes in divisions.- Implement new computer technologies and/or perform software upgrades.- Participate with the various stakeholders in the identification and resolution of office automation, network, mobile equipment, or network infrastructure problems.- Refer organizational and methodological problems to his/her superior. ELIGIBILITY CRITERIA:- 3 years experience in an IT environment (general support).- Technical knowledge of Microsoft Office, Windows, Ethernet, Wifi, iPad, iPhone- Ability to document procedures, write reports, and communicate with clients- Methodical and able to popularize the technique to users- Knowledge of ServiceNow an asset- Bilingualism essential (French and English, spoken and written) SKILLS:- Orientation towards quality work/service- Learning of technical aspects- Time management- Resourcefulness- Fast and sustained learning- Problem-solvingAdvantages________________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________________Qualifications________________________________________________________________________________________________________Summary________________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The incumbent provides technical support to users of computer systems for microcomputer equipment (workstations and printers), mobile devices, and the RF network for our institutions in Quebec and the Ottawa region. He provides assistance and collaborates with the various information systems teams. In addition, he actively participates in the implementation of technology deployment projects. He coordinates the activities of service and maintenance providers in order to deploy and maintain functional equipment and infrastructure. SPECIFIC RESPONSIBILITIES:- Perform technical support for the office, network, and cellular equipment.- Provide technical and functional support for audio and video equipment (e.g. video conferences).- Perform installation and technical support for telephone sets, both physical and configuration, as well as hardware and software support for iPad, iPhone, and Windows tablets.- Assist users in the Quebec and Ottawa divisions in the use of computerized systems and equipment.- Maintain a high level of technical knowledge related to the computer environment of the divisions.- Configure and install various computer equipment including network switches installed in the divisions according to information systems standards.- Write letters, reports, procedures, and documentation required for departmental activities.- Support various stakeholders and Metro resources during corporate events such as shareholder meetings, executive presentations, etc.).- Participate and/or coordinate the deployment of new products or technological changes in divisions.- Implement new computer technologies and/or perform software upgrades.- Participate with the various stakeholders in the identification and resolution of office automation, network, mobile equipment, or network infrastructure problems.- Refer organizational and methodological problems to his/her superior. ELIGIBILITY CRITERIA:- 3 years experience in an IT environment (general support).- Technical knowledge of Microsoft Office, Windows, Ethernet, Wifi, iPad, iPhone- Ability to document procedures, write reports, and communicate with clients- Methodical and able to popularize the technique to users- Knowledge of ServiceNow an asset- Bilingualism essential (French and English, spoken and written) SKILLS:- Orientation towards quality work/service- Learning of technical aspects- Time management- Resourcefulness- Fast and sustained learning- Problem-solvingAdvantages________________________________________________________________________________________________________Responsibilities________________________________________________________________________________________________________Qualifications________________________________________________________________________________________________________Summary________________________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Integration SpecialistLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetAre you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world class company and industry leader with projects to which you would be proud to contribute? AdvantagesPlease consult with your Randstad representative to learn more about the advantages and benefits attached to this mandate.ResponsibilitiesThe role our client offers you:• Part of a team responsible for updating computers, avionic systems, visual and various other systems on flight simulators.• Involved in the development, integration and test phase of the communication between aircraft simulation software and interface instruments.• Integration Specialist on update projects, customer and engineer’s main point of contact for software related issues.• Lead and offer technical support to software engineers during integration of their systems.• Asked to travel around the world at customer sites and integrate the software solutions developed in house.QualificationsOur ideal candidate has: • Bachelor Degree in Engineering or Computer Sciences.• Knowledge of C, C++ and FORTRAN programming languages and scripting languages• Knowledge of AIX / LINUX / Windows operating systems.• Understanding of operating system concepts, computer architectures, aircraft simulation software and the interface with aircraft instruments.• Software integration experience• Ability to troubleshoot problems• Knowledge of techniques and tools used for software debugging (.NET and/or Windbg, DBX, GDB).• Knowledge of simulated systems and instruments/avionics interface an asset.• Knowledge of at least one source code revision software (e.g. Starteam, Github Enterprise)• Strong planning and organizational skill. Ability to adapt quickly to changes in technology.• Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.• Excellent communication skills.• Result-oriented.• Self-motivated, independent, dynamic, team player, like challenges.• Dealing with customer experience is considered an asset.• Bilingualism in both French and English is required.SummaryIntegration SpecialistLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Integration SpecialistLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetAre you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world class company and industry leader with projects to which you would be proud to contribute? AdvantagesPlease consult with your Randstad representative to learn more about the advantages and benefits attached to this mandate.ResponsibilitiesThe role our client offers you:• Part of a team responsible for updating computers, avionic systems, visual and various other systems on flight simulators.• Involved in the development, integration and test phase of the communication between aircraft simulation software and interface instruments.• Integration Specialist on update projects, customer and engineer’s main point of contact for software related issues.• Lead and offer technical support to software engineers during integration of their systems.• Asked to travel around the world at customer sites and integrate the software solutions developed in house.QualificationsOur ideal candidate has: • Bachelor Degree in Engineering or Computer Sciences.• Knowledge of C, C++ and FORTRAN programming languages and scripting languages• Knowledge of AIX / LINUX / Windows operating systems.• Understanding of operating system concepts, computer architectures, aircraft simulation software and the interface with aircraft instruments.• Software integration experience• Ability to troubleshoot problems• Knowledge of techniques and tools used for software debugging (.NET and/or Windbg, DBX, GDB).• Knowledge of simulated systems and instruments/avionics interface an asset.• Knowledge of at least one source code revision software (e.g. Starteam, Github Enterprise)• Strong planning and organizational skill. Ability to adapt quickly to changes in technology.• Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.• Excellent communication skills.• Result-oriented.• Self-motivated, independent, dynamic, team player, like challenges.• Dealing with customer experience is considered an asset.• Bilingualism in both French and English is required.SummaryIntegration SpecialistLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      You will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization AdvantagesYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization ResponsibilitiesYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization QualificationsYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization SummaryYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization AdvantagesYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization ResponsibilitiesYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization QualificationsYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization SummaryYou will be responsible for resolving customer issues reported to our client via phone, web, online forums, and other channels all the while documenting these for future use in the Knowledge Base. What’s your role?• Provide timely, friendly and efficient assistance to our client’s customers on a variety of issues and questions • Document problems and solutions in concise and clear articles for the knowledgebase • Research, verify, and document product issues • Manage customer expectations by providing timely updates on progress Required skills: • 1-3 years’ applicable IT experience • Excellent written and verbal English communication skills. (Additional language skills are a plus.) • A passion for helping people • Aptitude for problem-solving • Ability to thrive in a fast-changing environment Desirable Skills (but not essential): • Familiarity using Vault or competitive PDM/PLM products • Interest in learning introductory CAD skills • Customer service experience • Associates or BS degree in Information Technology, Computer Science, or equivalent work experience • Acceptable certifications: MCSE, MCSA or other industry standard certification • Functional Knowledge of Web Architecture (.NET, IIS) • Windows Server (2008R2 - 2016) • Windows (7-10) • Microsoft SQL (2008R2-2017) • Ability to write administration scripts • Experience installing, configuring, maintaining, and troubleshooting workstation and server operating systems from Microsoft. • Solid understanding of routers, firewalls, web servers, web proxy servers, Active Directory, Group Policies, Windows security, DHCP, DNS, and WINS • Knowledge of structured programming languages including LISP, VB, VBA, C, and C++ How will you help ?• Customer-focused Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail • Decisive Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner • Accountable Holding yourself and others accountable to meet commitments • Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm • A Nimble Learner Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities • A Team Player Building partnerships and working collaboratively with others to meet shared objectives • Valuing Differences Recognizing the value that different perspectives and cultures bring to an organization Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Description:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingAdvantagesDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingResponsibilitiesDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingQualificationsDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingSummaryDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingAdvantagesDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingResponsibilitiesDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingQualificationsDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingSummaryDescription:Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected Location: remote from anywhere. Agent technical support Level 1 (a)Skills: ◦ Bilingual – French and English (b)◦ Basic diagnostic and troubleshooting abilities (c)◦ Familiar with store system environment (Sobeys will provide training) (d)◦ Good communicator (b) Responsibilities: ◦ Provide project communications as defined by each project (i.e. confirm readiness, scheduled deployments, post deployment status, etc.) ◦ Provide Level 1 support during project deployment and warranty period ◦ Conduit with Level 2 support to ensure issues are picked up and resolved as soon as possible ◦ Daily reporting on issue status ◦ Daily calls with stakeholders ◦ Log in tickets in Sobeys ITSM system ◦ Diagnostic and basic trouble shootingRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual ENGLISH and FRENCH? Are you available and eligible to work FULL TIME? If you answered yes to all these questions, then we are looking for you to join a dynamic team.This is permanent FULL TIME position working as a Bilingual ENGLISH and FRENCH Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : January 24th, 2022As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (ENGLISH and FRENCH)Start date: January 24th, 2022Pay Rate: $$18.50/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) MUST BE AVAILABLE TO WORK FULL TIME Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual ENGLISH and FRENCH? Are you available and eligible to work FULL TIME? If you answered yes to all these questions, then we are looking for you to join a dynamic team.This is permanent FULL TIME position working as a Bilingual ENGLISH and FRENCH Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : January 24th, 2022As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (ENGLISH and FRENCH)Start date: January 24th, 2022Pay Rate: $$18.50/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) MUST BE AVAILABLE TO WORK FULL TIME Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : January 16th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: January 16th, 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 8 am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : January 16th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: January 16th, 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 8 am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Job DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactAdvantagesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactResponsibilitiesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactQualificationsJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactSummaryJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactAdvantagesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactResponsibilitiesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactQualificationsJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactSummaryJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual ENGLISH and FRENCH? Are you available and eligible to work FULL TIME? If you answered yes to all these questions, then we are looking for you to join a dynamic team.This is permanent FULL TIME position working as a Bilingual ENGLISH and FRENCH Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : February 7th, 2022As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (ENGLISH and FRENCH)Start date: February 7th, 2022Pay Rate: $$18.50/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) MUST BE AVAILABLE TO WORK FULL TIME Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual ENGLISH and FRENCH? Are you available and eligible to work FULL TIME? If you answered yes to all these questions, then we are looking for you to join a dynamic team.This is permanent FULL TIME position working as a Bilingual ENGLISH and FRENCH Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : February 7th, 2022As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (ENGLISH and FRENCH)Start date: February 7th, 2022Pay Rate: $$18.50/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) MUST BE AVAILABLE TO WORK FULL TIME Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      IT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As an analyst programmer in the development, operation and maintenance of software products, you contribute to IT efficiency. You analyze, design, configure, develop, maintain and evolve software products to meet the needs of the organization. You share the responsibility for the quality of the coded solutions. Your role is to assist in the development of small to medium-sized computer systems, programs and applications and to provide the required support, while leveraging your proficiency in technology. You participate in the analysis of customer needs and the development of directions in development activities. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and the projects requires global knowledge in your field.You collaborate on the implementation of solutions, development or fixes, where the ability to manage complexity is essential. You are called upon to interact with stakeholders working in complementary fields of activity related to technologies. You play an advisory and support role with clients and various stakeholders relating to the systems. Job Description Main responsibilitiesParticipate in software development in agile and DevOps modeAutomate tests and deploymentsManage the source code (Git) and follow-up of tasks taken in the sprint (Jira)Participate in the development of implementation strategies, perform the analysis and development of software products, including design, code, test automation and operation by applying good development practices, data and security.· Document technical solutions and practices to ensure the sustainability of products and participate in the development of documentation, preparation and dissemination of training for peers and consumers.· Provide technical support to IT operations. Perform problem analysis, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolution· Work in co-creation with business partners and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectives.· Participate in the installation and testing of software packages or the implementation of applications. Required profileBachelor's degree in computer science or an appropriate disciplineA minimum of three years of relevant experienceGood knowledge of Languages ​​and Framework: Java, Spring Boot, .NET (C #), C ++Good knowledge of complementary technologies: Git, ConcourseAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As an analyst programmer in the development, operation and maintenance of software products, you contribute to IT efficiency. You analyze, design, configure, develop, maintain and evolve software products to meet the needs of the organization. You share the responsibility for the quality of the coded solutions. Your role is to assist in the development of small to medium-sized computer systems, programs and applications and to provide the required support, while leveraging your proficiency in technology. You participate in the analysis of customer needs and the development of directions in development activities. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and the projects requires global knowledge in your field.You collaborate on the implementation of solutions, development or fixes, where the ability to manage complexity is essential. You are called upon to interact with stakeholders working in complementary fields of activity related to technologies. You play an advisory and support role with clients and various stakeholders relating to the systems. Job Description Main responsibilitiesParticipate in software development in agile and DevOps modeAutomate tests and deploymentsManage the source code (Git) and follow-up of tasks taken in the sprint (Jira)Participate in the development of implementation strategies, perform the analysis and development of software products, including design, code, test automation and operation by applying good development practices, data and security.· Document technical solutions and practices to ensure the sustainability of products and participate in the development of documentation, preparation and dissemination of training for peers and consumers.· Provide technical support to IT operations. Perform problem analysis, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolution· Work in co-creation with business partners and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectives.· Participate in the installation and testing of software packages or the implementation of applications. Required profileBachelor's degree in computer science or an appropriate disciplineA minimum of three years of relevant experienceGood knowledge of Languages ​​and Framework: Java, Spring Boot, .NET (C #), C ++Good knowledge of complementary technologies: Git, ConcourseAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting January 20th 2021Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting January 20th 2021Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a programmer analyst, your role consists in contributing to the development of medium to large-scale computer systems, programs and applications by carrying out the docking and implementation, while making the most of your competence in mastering technology and to anticipate innovations. You analyze the needs of customers and partners and influence directions regarding technological solutions or information systems required within a project. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and the projects requires global knowledge in your field.You formulate proposals relating to the realization of projects and contribute to the resolution of complex problems through analyzes and your overall knowledge of the business domain. Lashings are frequent. You are called upon to interact with various stakeholders working in complementary areas of expertise. You act as a reference and resource person for the systems with your unit, clients and various stakeholdersYou are integrated into a new Company Regulatory Squad for the delivery of several projects in 2020 and 2021. Our wish is to work in Agile / DevOps and to strengthen our team with resources in control of this mode, including JUnit, automation of tests and development of services in PaaS.Additional responsibilitiesParticipate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and required testsProvide technical support for IT operations or by ensuring various follow-ups Participate in the drafting of functional quotes and operating proceduresParticipate in the development of documentation, preparation and dissemination of training for usersPerform problem analysis, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolutionParticipate in the installation and testing of applicationsRequired profile:- Bachelor's degree in an appropriate discipline- A minimum of four years of relevant experience- Knowledge of Java 8 and above, Maven, Struts, JSP, JPA / Hibernate, JDBC, HTML, CSS, EJB, API Rest, Spring Core / Spring framework, Spring Boot, Spring Cloud, Spring Data, SonarQube, JUnit, Owasp Dependecy Check and SQL language)- Knowledge of Pivotal Cloud Foundry, Concourse, Spring Batch, Spring Security, Ouath2, Rabbit MQ, Load testing tools: JMeter or Gatling, PostgreSQL, Flyway and Splunk (an asset)- Knowledge of Agile and DevOps mode (an asset)Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a programmer analyst, your role consists in contributing to the development of medium to large-scale computer systems, programs and applications by carrying out the docking and implementation, while making the most of your competence in mastering technology and to anticipate innovations. You analyze the needs of customers and partners and influence directions regarding technological solutions or information systems required within a project. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and the projects requires global knowledge in your field.You formulate proposals relating to the realization of projects and contribute to the resolution of complex problems through analyzes and your overall knowledge of the business domain. Lashings are frequent. You are called upon to interact with various stakeholders working in complementary areas of expertise. You act as a reference and resource person for the systems with your unit, clients and various stakeholdersYou are integrated into a new Company Regulatory Squad for the delivery of several projects in 2020 and 2021. Our wish is to work in Agile / DevOps and to strengthen our team with resources in control of this mode, including JUnit, automation of tests and development of services in PaaS.Additional responsibilitiesParticipate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and required testsProvide technical support for IT operations or by ensuring various follow-ups Participate in the drafting of functional quotes and operating proceduresParticipate in the development of documentation, preparation and dissemination of training for usersPerform problem analysis, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolutionParticipate in the installation and testing of applicationsRequired profile:- Bachelor's degree in an appropriate discipline- A minimum of four years of relevant experience- Knowledge of Java 8 and above, Maven, Struts, JSP, JPA / Hibernate, JDBC, HTML, CSS, EJB, API Rest, Spring Core / Spring framework, Spring Boot, Spring Cloud, Spring Data, SonarQube, JUnit, Owasp Dependecy Check and SQL language)- Knowledge of Pivotal Cloud Foundry, Concourse, Spring Batch, Spring Security, Ouath2, Rabbit MQ, Load testing tools: JMeter or Gatling, PostgreSQL, Flyway and Splunk (an asset)- Knowledge of Agile and DevOps mode (an asset)Advantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The Financing Solutions, Individuals department is primarily responsible for setting up and maintaining consumer loan solutions (for example, personal loans) and mortgage loans for our members and clients. Our application portfolio includes more than 35 applications supporting our financing solutions. It contains applications for lending, risk management and loan management. The vast majority of these applications have been developed in Java. We are a team where human values, mutual aid and collaboration are very important.You join a department assuming the role of IT officer with our business partners. You can see that we have a very close relationship with our business partners, with whom we work as a team and are in action in the digital transformation. You are called upon to promote our group's strategies with respect to the digital shift and the transformation of our operating methods towards Agile, SAFe (Scaled Agile Framework) approaches and the organization of solution delivery teams. in squad mode.Main responsibilitiesActively participate in the development of implementation strategies, analyses, design and documentation of programs or applications. Actively participate in the development, codification and testing of these.Align the project between the production teams by analyzing the components, providing technical support for IT operations or ensuring various follow-upsEnsure an analysis of complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolutionBe responsible for the installation and testing of software packages or the implementation of applications.Required profileBachelor's degree in an appropriate disciplineA minimum of six years of relevant experienceExperience with Java JEE, JSP, Spring Framework and StrutsExperience with the Weblogic environment, with JMS (ex. MQ)Experience with Git, Jenkins and Sonarqube toolsExperience with collaboration tools: Jira, confluence.Please note that other combinations of relevant education and experience may be considered.Cooperate, Be customer-oriented, Be action-oriented, Stimulate innovationKey skills with the desired profileManaging complexity, Mastering technology, Planning and coordinating, Mastering interpersonal relationships.Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Financing Solutions, Individuals department is primarily responsible for setting up and maintaining consumer loan solutions (for example, personal loans) and mortgage loans for our members and clients. Our application portfolio includes more than 35 applications supporting our financing solutions. It contains applications for lending, risk management and loan management. The vast majority of these applications have been developed in Java. We are a team where human values, mutual aid and collaboration are very important.You join a department assuming the role of IT officer with our business partners. You can see that we have a very close relationship with our business partners, with whom we work as a team and are in action in the digital transformation. You are called upon to promote our group's strategies with respect to the digital shift and the transformation of our operating methods towards Agile, SAFe (Scaled Agile Framework) approaches and the organization of solution delivery teams. in squad mode.Main responsibilitiesActively participate in the development of implementation strategies, analyses, design and documentation of programs or applications. Actively participate in the development, codification and testing of these.Align the project between the production teams by analyzing the components, providing technical support for IT operations or ensuring various follow-upsEnsure an analysis of complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolutionBe responsible for the installation and testing of software packages or the implementation of applications.Required profileBachelor's degree in an appropriate disciplineA minimum of six years of relevant experienceExperience with Java JEE, JSP, Spring Framework and StrutsExperience with the Weblogic environment, with JMS (ex. MQ)Experience with Git, Jenkins and Sonarqube toolsExperience with collaboration tools: Jira, confluence.Please note that other combinations of relevant education and experience may be considered.Cooperate, Be customer-oriented, Be action-oriented, Stimulate innovationKey skills with the desired profileManaging complexity, Mastering technology, Planning and coordinating, Mastering interpersonal relationships.Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 37, 5 h (8h30 à 16h30);- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 37, 5 h (8h30 à 16h30);- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 35h weekly;- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 35h weekly;- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you a designated accounting professional with experience in the insurance industry? Are you fluent in French and English?If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Financial Analyst to support our client, a leading Canadian insurance company, in Montreal.You will be responsible for for the administrative and technical support of a small group of reinsurance analysts and more complex Reinsurance arrangements. Advantages Continue developing your experience in one of Canada's leading insurance organizations• Work full-time hours on a 12-month assignment• Earn a pay rate competitive within the industry• Working remotely until further notice, supporting the Montreal officeWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Senior Bilingual Financial Analyst, you will be responsible for: • Working with stakeholders to properly interpret signed reinsurance treaties and amendments.• Determining administrative and accounting requirements of the new or amended arrangement and work with team members to implement the required processes.• Ensuring strong controls are built and implemented to accommodate the arrangement.• Processing complex settlements and related accounting• Reviewing settlements prepared by staff.• Preparing monthly, quarterly, and annual financial reports• Coordinating and/or supporting internal and external audits• Supporting the implementation and solutions of IFRS 17 needs• Developing, documenting, and maintaining team policies, practices and procedures• Developing and delivering training to Reinsurance Operations team members • Reviewing and approving settlementsQualifications• Bilingual in French and English• University degree in Accounting, Economics, Mathematics or related area of study with minimum two years work experience.• Accounting/Finance designation or working toward (CPA/CFA).• Advanced financial modeling and analytical skills, including expert knowledge of Excel.• Knowledge of reinsurance treaties and administration and/or knowledge of underwriting principles and policies.• Strong organizational and leadership skillsMust be able to obtain an Enhanced Reliability ClearanceSummaryIf you're interested in the Senior Bilingual Financial Analyst, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a designated accounting professional with experience in the insurance industry? Are you fluent in French and English?If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Financial Analyst to support our client, a leading Canadian insurance company, in Montreal.You will be responsible for for the administrative and technical support of a small group of reinsurance analysts and more complex Reinsurance arrangements. Advantages Continue developing your experience in one of Canada's leading insurance organizations• Work full-time hours on a 12-month assignment• Earn a pay rate competitive within the industry• Working remotely until further notice, supporting the Montreal officeWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Senior Bilingual Financial Analyst, you will be responsible for: • Working with stakeholders to properly interpret signed reinsurance treaties and amendments.• Determining administrative and accounting requirements of the new or amended arrangement and work with team members to implement the required processes.• Ensuring strong controls are built and implemented to accommodate the arrangement.• Processing complex settlements and related accounting• Reviewing settlements prepared by staff.• Preparing monthly, quarterly, and annual financial reports• Coordinating and/or supporting internal and external audits• Supporting the implementation and solutions of IFRS 17 needs• Developing, documenting, and maintaining team policies, practices and procedures• Developing and delivering training to Reinsurance Operations team members • Reviewing and approving settlementsQualifications• Bilingual in French and English• University degree in Accounting, Economics, Mathematics or related area of study with minimum two years work experience.• Accounting/Finance designation or working toward (CPA/CFA).• Advanced financial modeling and analytical skills, including expert knowledge of Excel.• Knowledge of reinsurance treaties and administration and/or knowledge of underwriting principles and policies.• Strong organizational and leadership skillsMust be able to obtain an Enhanced Reliability ClearanceSummaryIf you're interested in the Senior Bilingual Financial Analyst, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you a designated accounting professional with experience in the insurance industry? Are you fluent in French and English?If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Financial Analyst to support our client, a leading Canadian insurance company, where you will be responsible for financial reporting & regulatory processes for the Individual Insurance portfolio.As part of the Group Benefits Finance team, you will be responsible for developing and maintaining effective financial controls through monthly financial reconciliations and monitoring processes. Advantages• Continue developing your experience in one of Canada's leading insurance organizations• Work full-time hours on a 12-month assignment• Earn a pay rate competitive within the industry• Working remotely until further notice, supporting the Montreal officeWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Financial Analyst, you will be responsible for:• Reviewing reconciliations prepared by Sr. Accounting Specialists to ensure accuracy and standards• Preparing reconciliations when required• Preparing monthly Account Reconciliation reporting• Making recommendation to management to influence decisions and support policy/process development;• Identifying appropriate control gaps and works with management to resolve gaps• Performing and/or reviewing aging of Balance Sheet accounts to ensure payables/receivables are effectively managed and controlled• Providing training and technical support to Senior Accounting Specialists • Coordinating and/or supports internal and external audits;• Managing and/or participating in small projects and provide subject matter expertise.• Identifying and implementing process enhancements• Validating, improving, and documenting business processes.Qualifications• Bilingual in French and English• 3-5 years of accounting experience;• B. Comm. in Accounting or Finance or equivalent;• Accounting designation or actively working towards accounting designation (CMA, CGA, CA)• Strong analytical and problem-solving skills• Excellent Excel and computer skills • Strong organizational skillsMust be able to obtain an Enhanced Reliability ClearanceSummaryIf you're interested in the Bilingual Financial Analyst, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a designated accounting professional with experience in the insurance industry? Are you fluent in French and English?If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Financial Analyst to support our client, a leading Canadian insurance company, where you will be responsible for financial reporting & regulatory processes for the Individual Insurance portfolio.As part of the Group Benefits Finance team, you will be responsible for developing and maintaining effective financial controls through monthly financial reconciliations and monitoring processes. Advantages• Continue developing your experience in one of Canada's leading insurance organizations• Work full-time hours on a 12-month assignment• Earn a pay rate competitive within the industry• Working remotely until further notice, supporting the Montreal officeWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Financial Analyst, you will be responsible for:• Reviewing reconciliations prepared by Sr. Accounting Specialists to ensure accuracy and standards• Preparing reconciliations when required• Preparing monthly Account Reconciliation reporting• Making recommendation to management to influence decisions and support policy/process development;• Identifying appropriate control gaps and works with management to resolve gaps• Performing and/or reviewing aging of Balance Sheet accounts to ensure payables/receivables are effectively managed and controlled• Providing training and technical support to Senior Accounting Specialists • Coordinating and/or supports internal and external audits;• Managing and/or participating in small projects and provide subject matter expertise.• Identifying and implementing process enhancements• Validating, improving, and documenting business processes.Qualifications• Bilingual in French and English• 3-5 years of accounting experience;• B. Comm. in Accounting or Finance or equivalent;• Accounting designation or actively working towards accounting designation (CMA, CGA, CA)• Strong analytical and problem-solving skills• Excellent Excel and computer skills • Strong organizational skillsMust be able to obtain an Enhanced Reliability ClearanceSummaryIf you're interested in the Bilingual Financial Analyst, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a Java-Data Foundations analyst-programmer, you contribute to IT efficiency. You design, configure, administer, maintain and upgrade computer networks, management systems and database servers to meet the needs of the organization. Your role is to contribute to the development of medium to large-scale computer systems, programs and applications by carrying out the alignment and implementation, while using your skills to master technology and anticipate innovations. You analyze the needs of customers and partners and influence the orientations relating to the technological solutions or information systems required within a project. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and projects requires comprehensive knowledge in your field.You formulate proposals relating to the realization of projects and contribute to the resolution of complex problems through analyzes and your overall knowledge of the business field. Lashings are frequent. You are called upon to interact with various stakeholders working in complementary areas of expertise.You act as a reference and resource person for systems with your unit, customers and various stakeholders.More specifically, you work within the "Data Management Foundations" team, which is part of the Data and Analytics Center of Expertise and which is dedicated to designing and delivering solutions in the field of master data and data management.Within this dynamic team, you assume the role of designer/developer of master data and reference data management solutions, mainly on the EBX platform. You learn to demonstrate the potential of your ideas in the very diverse professions of a cooperative financial group.You will have to work with diverse business and IT teams and will have to propose and defend innovative and modern solutions to help accelerate the digitization of business. You work in an "agile at scale" dynamic, following the SAFE methodology.Additional Responsibilities· Actively participate in the development of implementation strategies, perform the analysis and development of software products, i.e. design, code, test automation and operation by applying good development, data and of security· Document technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and distribute training for peers and consumers· Provide technical support to IT operations. Ensure an analysis of complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolutionWork in co-creation with technology contributors and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectivesBe responsible for the installation and testing of software packages or the implementation of applicationsRequired profile· Bachelor's degree in computer science, software engineering or an appropriate discipline· A minimum of four years of relevant experience in the design and development of computer systemsExperience with master data and reference data management solutionsSpecific knowledgeKnowledge of Java programmingKnowledge of databases (Oracle, DB2) and SQL languageKnowledge of REST service conceptsKnowledge of development projects in Agile modeKnowledge of various development frameworks (Spring MVC, Spring Security, etc.)Knowledge of development support tools (GIT, MAVEN, JENKINS, JIRA, etc.)· Knowledge of the cloud computing concept (an asset)Knowledge of PAAS (an asset)Knowledge of Cucumber (an asset)Knowledge of relational and/or semantic data modeling· Knowledge of the EBX TIBCO data management platform (an asset)Thank youAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a Java-Data Foundations analyst-programmer, you contribute to IT efficiency. You design, configure, administer, maintain and upgrade computer networks, management systems and database servers to meet the needs of the organization. Your role is to contribute to the development of medium to large-scale computer systems, programs and applications by carrying out the alignment and implementation, while using your skills to master technology and anticipate innovations. You analyze the needs of customers and partners and influence the orientations relating to the technological solutions or information systems required within a project. In this regard, you plan, prioritize and coordinate the work in order to keep the commitments made in line with the objectives to be achieved. The nature of the files and projects requires comprehensive knowledge in your field.You formulate proposals relating to the realization of projects and contribute to the resolution of complex problems through analyzes and your overall knowledge of the business field. Lashings are frequent. You are called upon to interact with various stakeholders working in complementary areas of expertise.You act as a reference and resource person for systems with your unit, customers and various stakeholders.More specifically, you work within the "Data Management Foundations" team, which is part of the Data and Analytics Center of Expertise and which is dedicated to designing and delivering solutions in the field of master data and data management.Within this dynamic team, you assume the role of designer/developer of master data and reference data management solutions, mainly on the EBX platform. You learn to demonstrate the potential of your ideas in the very diverse professions of a cooperative financial group.You will have to work with diverse business and IT teams and will have to propose and defend innovative and modern solutions to help accelerate the digitization of business. You work in an "agile at scale" dynamic, following the SAFE methodology.Additional Responsibilities· Actively participate in the development of implementation strategies, perform the analysis and development of software products, i.e. design, code, test automation and operation by applying good development, data and of security· Document technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and distribute training for peers and consumers· Provide technical support to IT operations. Ensure an analysis of complex problems, determine the causes and follow up on system problems during critical incidents and ensure their resolutionWork in co-creation with technology contributors and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectivesBe responsible for the installation and testing of software packages or the implementation of applicationsRequired profile· Bachelor's degree in computer science, software engineering or an appropriate discipline· A minimum of four years of relevant experience in the design and development of computer systemsExperience with master data and reference data management solutionsSpecific knowledgeKnowledge of Java programmingKnowledge of databases (Oracle, DB2) and SQL languageKnowledge of REST service conceptsKnowledge of development projects in Agile modeKnowledge of various development frameworks (Spring MVC, Spring Security, etc.)Knowledge of development support tools (GIT, MAVEN, JENKINS, JIRA, etc.)· Knowledge of the cloud computing concept (an asset)Knowledge of PAAS (an asset)Knowledge of Cucumber (an asset)Knowledge of relational and/or semantic data modeling· Knowledge of the EBX TIBCO data management platform (an asset)Thank youAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The mandate of the Members and Customers Transversal Solutions Department (DSTMC) consists of the development and integration of large-scale solutions - major projects - movement for client members (MC). More specifically, under the responsibility of the VP Member and Client Analytics and the Data Manager (CDO), our two projects: Unicité and Consent ™ are part of the Data and Movement Analytics program. As part of the Consent project, under the responsibility of Data Governance MC, our management must set up a solution to capture the consent given by members and clients and to integrate the use of this consent into the systems of the Movement concerned. All business areas and distribution channels are involved. The mandate therefore requires constant adaptations of the solution and interactions with a large number of teams, both Business and IT.The incumbent will join an Agile team in squad mode. Since this is a new application, it will integrate all of our recent technologies and perform JAVA programming according to the functional specifications and technical designs provided.Roles and responsibilitiesActively participate in the development of implementation strategies, perform the analysis and development of software products, including design, code, test automation and operation by applying good development practices, data and of security.· Work in co-creation with technological contributors and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectivesDocument the technical solutions (deliverables and programs) to ensure the sustainability of products, prepare and distribute training for peers and consumers· Provide technical support to IT operations. Analyze complex issues, determine the causes and follow up on system problems during critical incidents and ensure their resolution· Validate and / or carry out test cases to ensure complete coverage of changes made by the project.Be responsible for installing and testing software packages or implementing applications Required profile3-5 years experience in web development specifically required (essential)Knowledge of Java web environments (JSP, J2EE, JavaScript, HTML5, CSS3, etc.) (essential)Knowledge of databases (Oracle, DB2) and SQL language (essential)Knowledge of REST service concepts (essential)Knowledge of various development frameworks (Spring MVC, Spring Security, etc.)Knowledge of development support tools (GIT, MAVEN, JENKINS, JIRA, etc.)Technical knowledge of the Portal, AccèsD applications (Personal and Business), and the technological environmentKnowledge of the cloud computing conceptKnowledge of PAASKnowledge of CucumberKnowledge of development projects in Agile modeExperience in banking and (important asset)Teamwork is essential, analytical skills, autonomy, resourcefulAbility to learn and integrate quicklyAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The mandate of the Members and Customers Transversal Solutions Department (DSTMC) consists of the development and integration of large-scale solutions - major projects - movement for client members (MC). More specifically, under the responsibility of the VP Member and Client Analytics and the Data Manager (CDO), our two projects: Unicité and Consent ™ are part of the Data and Movement Analytics program. As part of the Consent project, under the responsibility of Data Governance MC, our management must set up a solution to capture the consent given by members and clients and to integrate the use of this consent into the systems of the Movement concerned. All business areas and distribution channels are involved. The mandate therefore requires constant adaptations of the solution and interactions with a large number of teams, both Business and IT.The incumbent will join an Agile team in squad mode. Since this is a new application, it will integrate all of our recent technologies and perform JAVA programming according to the functional specifications and technical designs provided.Roles and responsibilitiesActively participate in the development of implementation strategies, perform the analysis and development of software products, including design, code, test automation and operation by applying good development practices, data and of security.· Work in co-creation with technological contributors and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectivesDocument the technical solutions (deliverables and programs) to ensure the sustainability of products, prepare and distribute training for peers and consumers· Provide technical support to IT operations. Analyze complex issues, determine the causes and follow up on system problems during critical incidents and ensure their resolution· Validate and / or carry out test cases to ensure complete coverage of changes made by the project.Be responsible for installing and testing software packages or implementing applications Required profile3-5 years experience in web development specifically required (essential)Knowledge of Java web environments (JSP, J2EE, JavaScript, HTML5, CSS3, etc.) (essential)Knowledge of databases (Oracle, DB2) and SQL language (essential)Knowledge of REST service concepts (essential)Knowledge of various development frameworks (Spring MVC, Spring Security, etc.)Knowledge of development support tools (GIT, MAVEN, JENKINS, JIRA, etc.)Technical knowledge of the Portal, AccèsD applications (Personal and Business), and the technological environmentKnowledge of the cloud computing conceptKnowledge of PAASKnowledge of CucumberKnowledge of development projects in Agile modeExperience in banking and (important asset)Teamwork is essential, analytical skills, autonomy, resourcefulAbility to learn and integrate quicklyAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Baie-d'Urfé, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.