18 jobs found for technical support

Technical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsAdvantagesTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsResponsibilitiesTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsQualificationsTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsSummaryTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you looking for an entry level position in Technical Support?Are you located within Atlantic Canada? We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of:TECHNICAL SUPPORT - Entry Level REMOTE-Start: Immediately-Estimated length: 6+ months-Location: REMOTEAdvantagesYou will be working with our client who is a leading employer in the local market.Responsibilities•Communicating with customers via an inbound phone queue and self-service ticketing system, and performing follow-ups via phone, chat, and email.•Logging, triaging, troubleshooting, and resolving technical incidents and service requests in our service management system;•Escalating unresolved incidents and requests to next level support;•Installation and configuration of desktop software;•Basic security functions (password resets, multi-factor authentication administration, identification and reporting of potential cybersecurity events);•Research and document resolutions in an online IT knowledge database, as well as contributing to the creation and maintenance of end-user documentation;•Participate in a rotating 24/7 on-call technical support rotation; QualificationsREQUIREMENTS:-Education: post-secondary education in a computer technology related program, or equivalent experience.-The ability to work independently; -Strong written and spoken communication skills -Troubleshooting/problem-solving ability.NICE TO HAVE:Experience in a technical support role-Technical skills: Familiarity with Active Directory, Powershell, Windows 10 policies and administration, and IT Service Management system would be an asset.-Bilingual FrenchPLEASE NOTE:You will be required to obtain a Reliability Security Clearance which means you must have been in Canada for the last 5 years.Background check is requiredSummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Our large enterprise Edmonton client requires a Senior level Technical Support Analyst / Desktop Support contractor for 5 months with likely extension starting in early August.As the ideal candidate you will provide second level support over the phone, email and face to face computer support to all client employees on behalf of the Information Technology Division. The successful candidate will exercise an appropriate level of technical and customer service skills to perform the following duties:· Provide excellent end user support and problem resolution via telephone, email and in-person interactions.· Prioritize and effectively resolve IT call tracking tickets that have been assigned.· Accurately document all incidents and service requests and their resolutions.· Participate in moves, add and changes of physical IT assets.· Assist in providing Tier 1 support when request volumes are high.· Assist Tier 3 support analysts by troubleshooting software, hardware and network issues.· Provide technical guidance and support on IT Projects when required.· Able to support a variety of devices (PC, laptops, printers, scanners, mobile devices in the vehicles, etc) at client primary location and various others throughout the City.· Assist in PC and laptop lifecycle initiatives.· Working experience with Microsoft System Center Configuration Manager (SCCM) package creation, patch deployment and various other tasks· Assist with MS Teams implementation· Assist with Multi-Factor Authentication (MFA) implementation· Assist with Corp Wifi deployment and support of users in this initiative· Excellent working knowledge of Microsoft products including –Windows 10 and Office365.· Experience working in a team-oriented and collaborative environment.· Ability to present ideas in user-friendly language.· Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a fast-paced environment.· Other related duties as required.If you believe you are the right candidate for this position, please contact your local Randstad Technologies representative or email lak.padem@randstad.ca your resume for consideration.Advantages---------------------------------------------------------------------------Responsibilities---------------------------------------------------------------------------Qualifications---------------------------------------------------------------------------- Summary__________________________________________________________________________-Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

PDS – Integration Specialist IDuration: 12 monthsOpenings: 1The role we are offering you:• Part of a team responsible for updating computers, avionic systems, visual and various other systems on flight simulators.• Involved in the development, integration and test phase of the communication between aircraft simulation software and interface instruments.• Integration Specialist on update projects, customer and engineer’s main point of contact for software related issues.• Lead and offer technical support to software engineers during integration of their systems.• Asked to travel around the world at our client's customer sites and integrate the software solutions developed in house.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesThe role we are offering you:• Part of a team responsible for updating computers, avionic systems, visual and various other systems on flight simulators.• Involved in the development, integration and test phase of the communication between aircraft simulation software and interface instruments.• Integration Specialist on update projects, customer and engineer’s main point of contact for software related issues.• Lead and offer technical support to software engineers during integration of their systems.• Asked to travel around the world at our client's customer sites and integrate the software solutions developed in house.QualificationsOur ideal candidate has: • Bachelor Degree in Engineering or Computer Sciences.• Knowledge of C, C++ and FORTRAN programming languages and scripting languages• Knowledge of AIX / LINUX / Windows operating systems.• Understanding of operating system concepts, computer architectures, aircraft simulation software and the interface with aircraft instruments.• Software integration experience• Ability to troubleshoot problems• Knowledge of techniques and tools used for software debugging (.NET and/or Windbg, DBX, GDB).• Knowledge of simulated systems and instruments/avionics interface an asset.• Knowledge of at least one source code revision software (e.g. Starteam, Github Enterprise)• Strong planning and organizational skill. Ability to adapt quickly to changes in technology.• Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.• Excellent communication skills.• Result-oriented.• Self-motivated, independent, dynamic, team player, like challenges.• Dealing with customer experience is considered an asset.• Bilingualism in both French and English is required.SummaryPDS – Integration Specialist IDuration: 12 monthsOpenings: 1The role we are offering you:• Part of a team responsible for updating computers, avionic systems, visual and various other systems on flight simulators.• Involved in the development, integration and test phase of the communication between aircraft simulation software and interface instruments.• Integration Specialist on update projects, customer and engineer’s main point of contact for software related issues.• Lead and offer technical support to software engineers during integration of their systems.• Asked to travel around the world at our client's customer sites and integrate the software solutions developed in house.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Full time 37.5h/weekWindows system administratorSupport the local Service Runtime Manager and Backfill our current Windows system Admin for daily tasksQuebec ou Lévis, Canada. Can be remote with few onsite interventionsAssessing the stability, security, and scalability of installed Windows systems.Discussing system and server upgrades with IT managers.Installing or upgrading Windows systems and servers.Providing technical support for staff and back-end system users.Troubleshooting system and server errors.Reviewing system error logs and user-reported errors.Monitoring and updating the Windows codebase.Managing user access.Monitoring system performance.Maintaining server architecture security and creating system backups.Proven work experience as a Windows Administrator. Version 2012-2016Detailed knowledge of Windows server setup, deployment, and maintenance.Ability to create scripts in Perl, Python, and similar languages.Experience with databases, patch management, VMWARE (Virtualization) and networks including LAN and WAN (telecom).Familiarity with modern operating systems and server platforms.Knowledge of network security systems, intrusion detection systems, storage (SAN, Netapp) and data backup.Good problem-solving skills and continuous improvement.Good analytical and communication skills in English and FrenchAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Quebec city or Montreal ResponsibilitiesAssessing the stability, security, and scalability of installed Windows systems.Discussing system and server upgrades with IT managers.Installing or upgrading Windows systems and servers.Providing technical support for staff and back-end system users.Troubleshooting system and server errors.Reviewing system error logs and user-reported errors.Monitoring and updating the Windows codebase.Managing user access.Monitoring system performance.Maintaining server architecture security and creating system backups.QualificationsProven work experience as a Windows Administrator. Version 2012-2016Detailed knowledge of Windows server setup, deployment, and maintenance.Ability to create scripts in Perl, Python, and similar languages.Experience with databases, patch management, VMWARE (Virtualization) and networks including LAN and WAN (telecom).Familiarity with modern operating systems and server platforms.Knowledge of network security systems, intrusion detection systems, storage (SAN, Netapp) and data backup.Good problem-solving skills and continuous improvement.Good analytical and communication skills in English and FrenchSummaryProven work experience as a Windows Administrator. Version 2012-2016Detailed knowledge of Windows server setup, deployment, and maintenance.Ability to create scripts in Perl, Python, and similar languages.Experience with databases, patch management, VMWARE (Virtualization) and networks including LAN and WAN (telecom).Familiarity with modern operating systems and server platforms.Knowledge of network security systems, intrusion detection systems, storage (SAN, Netapp) and data backup.Good problem-solving skills and continuous improvement.Good analytical and communication skills in English and FrenchRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Network + security specialist6 month contract possibility of renewalSUMMARYAs an IT Network Specialist, member of the IT Infrastructure team, you will ensure the proper functioning of IT telecommunications networks at TC. You will be called upon to participate in the analysis and delivery of various projects, determine the root cause of recurring incidents as well as analyze and respond to service requests.TASKS & RESPONSIBILITIESMain tasks & responsibilities: Ensure the delivery of technological projects that meet business needs: 80%o Carry out the implementation of solutions in collaboration with the stakeholders involved;o Deliver technological solutions that respect security standards;o Carry out knowledge transfer to the service desk and to team members;o Inform and / or train users;o Monitor and produce network infrastructure performance reports. Ensure the proper functioning of telecommunications networks 10%o Take charge of the incidents and problems assigned to him;o Perform the necessary interventions during breakdowns: Analyze and diagnose the source of the problem;o Participate in the resolution of major incidents;o Ensure the proper functioning of telecommunications networks 10%o Take charge of the incidents and problems assigned to him;o Perform the necessary interventions during breakdowns: Analyze and diagnose the source of the problem;o Participate in the resolution of major incidents;o Document its interventions in the IT service management system (ITSM);o Support and advise service desk agents and colleagues; Develop and maintain technical documentation: 10%o Update the technical support documentation;o Update the technical documentation of the networks.Document its interventions in the IT service management system (ITSM);o Support and advise service desk agents and colleagues;Develop and maintain technical documentation: 10%o Update the technical support documentation;o Update the technical documentation of the networks.QUALIFICATIONS & SKILLSEducation• Have an undergraduate university degree with a specialization in computer science or information technologies combined with at least 7 years of experience in telecommunications / OR have a college diploma in Electronics Technology, Telecommunications or IT option combined with at least 10 years' experience in telecommunications.Professional experience Minimum 7 years in telecommunications: · Good knowledge of routing, switching, network, firewall and wireless network equipment;Professional designation, technical certification or professional cards (ex: Chartered Professional Accountant (CPA), card to drive a forklift)☐ None☒ Is an asset: Knowledge of CISCO equipment, Fortigate / FortiManager / FortiAnalyzer, CCNA certification☐ Is mandatory - please specify:Professional skills Good knowledge of WAN environments (Ethernet, MPLS and TCP / IP); Good knowledge of LAN environments; Knowledge of wireless network equipment; Knowledge of EIGRP, GRE, BGP and OSPF routing protocols;General skills Sense of autonomy and priorities; Sense of organization; Efficiency under pressure; Customer orientation; Teamwork; Leadership; Critical thinking.Language (check all that apply)Required level English FrenchAdequate knowledge of a second language, to read or understand simple and concise instructions or informationAdequate knowledge of a second language to read documents, write short texts or communicate technical or current information x xFully master a second language in order to conduct a conversation involving various subjects or write technical textsAdvantagesThe opportunity to benefit from a dynamic and highly stimulating work environment. Very good corporate environment. Work from home. Very exciting project.ResponsibilitiesTASKS & RESPONSIBILITIESMain tasks & responsibilities: Ensure the delivery of technological projects that meet business needs: 80%o Carry out the implementation of solutions in collaboration with the stakeholders involved;o Deliver technological solutions that respect security standards;o Carry out knowledge transfer to the service desk and to team members;o Inform and / or train users;o Monitor and produce network infrastructure performance reports. Ensure the proper functioning of telecommunications networks 10%o Take charge of the incidents and problems assigned to him;o Perform the necessary interventions during breakdowns: Analyze and diagnose the source of the problem;o Participate in the resolution of major incidents;o Ensure the proper functioning of telecommunications networks 10%o Take charge of the incidents and problems assigned to him;o Perform the necessary interventions during breakdowns: Analyze and diagnose the source of the problem;o Participate in the resolution of major incidents;o Document its interventions in the IT service management system (ITSM);o Support and advise service desk agents and colleagues; Develop and maintain technical documentation: 10%o Update the technical support documentation;o Update the technical documentation of the networks.Document its interventions in the IT service management system (ITSM);o Support and advise service desk agents and colleagues;Develop and maintain technical documentation: 10%o Update the technical support documentation;o Update the technical documentation of the networks.QualificationsQUALIFICATIONS & SKILLSEducation• Have an undergraduate university degree with a specialization in computer science or information technologies combined with at least 7 years of experience in telecommunications / OR have a college diploma in Electronics Technology, Telecommunications or IT option combined with at least 10 years' experience in telecommunications.Professional experience Minimum 7 years in telecommunications: · Good knowledge of routing, switching, network, firewall and wireless network equipment;Professional designation, technical certification or professional cards (ex: Chartered Professional Accountant (CPA), card to drive a forklift)☐ None☒ Is an asset: Knowledge of CISCO equipment, Fortigate / FortiManager / FortiAnalyzer, CCNA certification☐ Is mandatory - please specify:Professional skills Good knowledge of WAN environments (Ethernet, MPLS and TCP / IP); Good knowledge of LAN environments; Knowledge of wireless network equipment; Knowledge of EIGRP, GRE, BGP and OSPF routing protocols;General skills Sense of autonomy and priorities; Sense of organization; Efficiency under pressure; Customer orientation; Teamwork; Leadership; Critical thinking.Language (check all that apply)Required level English FrenchAdequate knowledge of a second language, to read or understand simple and concise instructions or informationAdequate knowledge of a second language to read documents, write short texts or communicate technical or current information x xFully master a second language in order to conduct a conversation involving various subjects or write technical textsSummaryQUALIFICATIONS & SKILLSEducation• Have an undergraduate university degree with a specialization in computer science or information technologies combined with at least 7 years of experience in telecommunications / OR have a college diploma in Electronics Technology, Telecommunications or IT option combined with at least 10 years' experience in telecommunications.Professional experience Minimum 7 years in telecommunications: · Good knowledge of routing, switching, network, firewall and wireless network equipment;Professional designation, technical certification or professional cards (ex: Chartered Professional Accountant (CPA), card to drive a forklift)☐ None☒ Is an asset: Knowledge of CISCO equipment, Fortigate / FortiManager / FortiAnalyzer, CCNA certification☐ Is mandatory - please specify:Professional skills Good knowledge of WAN environments (Ethernet, MPLS and TCP / IP); Good knowledge of LAN environments; Knowledge of wireless network equipment; Knowledge of EIGRP, GRE, BGP and OSPF routing protocols;General skills Sense of autonomy and priorities; Sense of organization; Efficiency under pressure; Customer orientation; Teamwork; Leadership; Critical thinking.Language (check all that apply)Required level English FrenchAdequate knowledge of a second language, to read or understand simple and concise instructions or informationAdequate knowledge of a second language to read documents, write short texts or communicate technical or current information x xFully master a second language in order to conduct a conversation involving various subjects or write technical textsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Reporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.AdvantagesReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.ResponsibilitiesReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.QualificationsReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.SummaryReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Data Analysts x 5 - 12 months (extendable) - Banking Client - TorontoOur client in the Financial Industry is looking for five Data Analysts with a strong background in designing, developing, and administering transactional/analytical data. Specifically, a candidate who has worked with AWS Python, SQL, OLAP, and AWS/Snowflake/Redshift or any other Cloud Data TechnologiesAdvantagesThis is a brand new program at a major banking client, these data analysts will be working with a cutting edge newly built application in a highly visible program. ResponsibilitiesResponsible for the design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the areas of data access and delivery technologies. Includes expertise in data quality, data organization, metadata, and data profiling. May provide technical support on data warehouse teams.Qualifications5+ years experience with Financial Services clientsExperience with major querying tools desiredCoordinating others work while involved with multiple work streamsDesired Common skill sets – Python, SQL, and UNIX5+ years experience OLAP/SQL Tools3+ yrs experience with AWS, Snowflake, Redshift or comparableAbility to communicate strategies and processes around data modeling and architecture to cross functional groups and senior levelsAbility to influence multiple levels on highly technical issues and challengesSummaryIf you are interested in hearing more, our client is setting up interviews immediately for qualified applicants, don't delay apply today! Our client is looking to fill these roles by the end of April 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you passionate about customer service and want to represent a globally recognized brand?Randstad Sourceright is currently looking for Digital Agents and Customer Service for Nespresso.Your main mission will be to assist customers with their requests on various digital channels or by phone.* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or via digital channels;• Provide technical support on the various ranges of products offered by Nespresso;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Main responsibilities· Develop software products including software architecture, design, code, testing and operation by applying good development, data and security practices.Understand the application of technologies in the development of business solutions and advance it in order to improve the speed of delivery· Work in co-creation with business partners to fully understand and thus achieve solutions representing business intentions and objectives.· Automate the trials (understand the associated methodologies; eg: pyramids of trials, TDD, BDD, etc.) and be responsible for quality.· Document technical solutions and practices to ensure product sustainability, by applying good development, data and security practices.· Monitor development technologies and practices, and share best practices and ways of doing things within your team.· Analyze system components, change requests or technical problems encountered.· Participate in the docking, implementation and implementation of software products.· Provide technical support for standard IT operations and follow up on issues with managers.Required profileBachelor's degree, Diploma of collegial studies (technical DEC) in an appropriate disciplineA minimum of two years of relevant experience with the ElasticSearch® solutionExperience with the implementation and configuration of software packagesA minimum of four years of relevant experience in researching corporate contentKey skills with the desired profile· Ability to identify and apply good software development practices (clean architecture, clean code, design pattern).· Ability to design efficient, modular, flexible and simple software architectures.Understand the programming languageUnderstand the Agile and DevOps mindsetTechnological environmentKnowledge of container technologies such as Docker (Asset)HTML, JavascriptPython, Java, Spring, Spring BootNode.js (asset)OpenShift / Kubernetes (asset)REST API / ASP.Net Web API 2, Nuget, SQL Server, GIT, SonarQube, OAuth2, JWT (asset)Advantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

As a programmer analyst - .Net / TDD, you contribute to IT efficiency. You design, configure, maintain and evolve management systems and database servers to meet the needs of the organization.As an operational expert, your role consists of setting up development environments with the appropriate tools. You coach the development team by providing them with the appropriate support and software. You stand out in the analysis, linking and implementation of various projects and IT solutions. You will also be responsible for developing applications, and developing and carrying out test scenarios. The mastery of technologies as well as your ability to learn with agility then become essential skills.You ensure the resolution of technically medium to complex problems, recommend the evolution of working methods and procedures from a technical point of view and participate in their development in order to optimize their quality and efficiency, while leveraging your ability to manage complexity.Additional responsibilitieso Analyze system components, functional and non-functional specifications, change requests or technical problems encountered.o Participate in the docking, implementation and implementation of programs or systems.o Provide technical support for specific IT operations and follow up on issues with project managers.o Develop applications, programs or IT tools of medium to high complexity and perform the necessary tests and fixes whose actions must be adapted according to the customer's need.o Ensure and update various databases and recommend any improvement aimed at optimizing their quality and efficiency.Required profile- Minimum 7 years of relevant experience- Have significant experience in VB.NET and C # developmentTDD, Unit tests, dotnet Core 3.1, Net5 (asset), Azure DevOps, PLSQL, MVC,SPA (asset), HTML5 and CSS3, Javascript, Angular (asset), Typescript (asset), DDD (asset)Micro Services (asset)- Have worked within Agile projects- Excellent knowledge of the approach with unit tests- Very good knowledge of object oriented clippingAdvantages_______________________________________________________________________________________Responsibilities_______________________________________________________________________________________Qualifications_______________________________________________________________________________________Summary_______________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

About us:As a purpose-driven company which uses its creative and technical talent to advance meaningful solutions for the entertainment industry. A crucial part of our purpose is to foster diversity and inclusion by celebrating individuality, as well as encouraging our teams to engage authentically with each other and our greater community.We provide Camera, Dailies and Post Production services and have locations throughout Canada and the United States.Position Summary:The Service Desk Technician II provides fast, friendly, efficient technical customer service supporting a wide selection of technologies for the Vancouver region and, as a member of the IT team, supports over 500 users in 5 locations across Canada and the US.Key responsibilities include application, hardware and technical support, with focus on responding to incoming requests from end-users and clients. This role will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.Primary Duties and Responsibilities:Strategy & PlanningEvaluate documented resolutions and analyze trends for ways to prevent recurring issuesAlert management to emerging trends in incidentsAcquisition & DeploymentDeploy pre-packaged software as needed using automated deployment toolsAssist in software releases and rollouts according to change management best practicesOperational ManagementMake a positive difference in the client experienceAssist in providing Level I and Level II support for users and clientsEducate and train end users on a variety of technologiesBuild rapport with business stakeholders & clientsAssist IT team on incidents, service requests, and projectsAct as an escalation point for advanced or difficult help requestsEscalate incidents with accurate documentation to suitable technician at all times to improve IT Incident ManagementRecord, track, and document the Service Desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolutionUse remote tools and diagnostic utilities to aid in troubleshootingResearch solutions through internal and external knowledgebase as neededPerform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determinedTest fixes to ensure problem has been adequately resolvedPerform post-resolution follow-ups with users to improve customer satisfactionDevelop help sheets and FAQ lists for end users as well as keeping the IT knowledgebase up to dateContribute to technician knowledgebase and training as neededReinforce SLAs to manage end-user expectationsProvide suggestions for continual improvement based on ITIL best practicesProvide operating system support on Windows & Mac OS X based systemsProvide hardware support for Windows & Mac desktops, printers, VoIP phones and peripheralsProvide client setup support (Wi-Fi, printer, phone, network & security access)Provide phone system managementQualifications:Formal Education & CertificationCollege diploma or university degree in the field of computer science and/or 3 years equivalent work experienceITIL certification is preferredKnowledge & ExperienceKnowledge of Apple computer hardware, including iMacs, MacBooks, iPhonesExperience with Mac OS X and Windows 10 Operating SystemsExperience with Microsoft 365 suite of applications supportExperience with tickets systems to record incidents and requestsExperience with Manage Engine products, such as, Service Desk Plus, Desktop Central, ADManager, is preferredExperience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.Strong documentation skillsKnowledge of networking, switches, and Wi-FiAbility to conduct research into a wide range of computing issuesMust have a vehicle and valid driver's licensePersonal AttributesExceptional customer service, experience in a previous customer service roleExceptional interpersonal skills, with a focus on rapport building, listening, and questioning skillsExceptional oral communication skills; Fluent English language skillsHighly self-motivated and directedAbility to establish and grow relationships with business stakeholdersAbility to absorb and retain information quicklyAbility to present ideas in user-friendly, business-friendly, and technical languageKeen attention to detailAnalytical and problem-solving abilitiesAbility to effectively prioritize and execute tasks in a fast-paced environmentAbility to work in a team-oriented, collaborative environmentWorking Conditions and Physical Effort:Work is normally performed in a typical interior/office work environment with some exposure to warehouse environmentSome physical effort required (i.e. some lifting of supplies and material)Sitting for extended periods of timeAfter hours support: occasional weekend, evening and ‘on call’ support may be requiredAbility to travel to support local facilities, owning a car is requiredTypical 40-hour work weekDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsPerks:Competitive wages in line with market standardsExposure to best-in-class motion picture technologiesFree parking with electric charging station(s) at most locationsCompany events including: food truck lunches, summer BBQ’s, technology workshops, and industry eventsThe opportunity to mentor new hires and internsA work environment where you can really make an impactGrowth opportunities and a career, not just a jobAdvantagesThe Service Desk Technician II provides fast, friendly, efficient technical customer service supporting a wide selection of technologies for the Vancouver region and, as a member of the IT team, supports over 500 users in 5 locations across Canada and the US.Key responsibilities include application, hardware and technical support, with focus on responding to incoming requests from end-users and clients. This role will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.ResponsibilitiesEvaluate documented resolutions and analyze trends for ways to prevent recurring issuesAlert management to emerging trends in incidentsAcquisition & DeploymentDeploy pre-packaged software as needed using automated deployment toolsAssist in software releases and rollouts according to change management best practicesOperational ManagementQualificationsCollege diploma or university degree in the field of computer science and/or 3 years equivalent work experienceITIL certification is preferredKnowledge & ExperienceKnowledge of Apple computer hardware, including iMacs, MacBooks, iPhonesExperience with Mac OS X and Windows 10 Operating SystemsExperience with Microsoft 365 suite of applications supportExperience with tickets systems to record incidents and requestsExperience with Manage Engine products, such as, Service Desk Plus, Desktop Central, ADManager, is preferredExperience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.Strong documentation skillsKnowledge of networking, switches, and Wi-FiSummaryWork is normally performed in a typical interior/office work environment with some exposure to warehouse environmentSome physical effort required (i.e. some lifting of supplies and material)Sitting for extended periods of timeAfter hours support: occasional weekend, evening and ‘on call’ support may be requiredAbility to travel to support local facilities, owning a car is requiredTypical 40-hour work weekDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you a Service Desk Analyst - Level 2 looking for a new opportunity?Are you looking for a contract opportunity?Are you local to NS?We are pleased to offer you a new contract opportunity for you to consider:Service Desk Analyst - Level 2-Start: ASAP-Estimated length: 3+ months-Location: Halifax NSPLEASE NOTE: You must be local to Nova ScotiaAdvantagesYou will be working with our client who is a leading employer in the local market.Responsibilities•Deliver technical service and support to users via incident management software.•Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues.•Diagnose and resolve technical issues adhering to established processes and procedures.•Accurately maintain end-user documentation and incident tickets.•Provide regular communication and follow up to customer’s and end users.•Manage service requests and incidents in accordance with Service Level Agreements.•Escalate or redirect incidents and service request as per established procedures.•Work as a contributing member in a team environment including other technical support teams and external vendors. QualificationsYou are a Service Desk Analyst - Level 2 with the following experience:•University degree in Computer Science or equivalent combination of formal training.•Minimum 4 years’ relevant experience supporting customer and their desktop environments in a technical service/help desk environment•Experience with Incident Management Software •Effectively gather, analyze, diagnose, and communicate information.•Independently resolve problems and proactively communicate solutions.•Ability to manage multiple incidents simultaneously in a fast-paced technical environmentPLEASE NOTE:Background check is requiredSummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Do you have experience with IT Support, performing general maintenance on printers? Our high-profile Downtown Vancouver client is seeking to hire a Hardware/System Specialist to join their team on a short-term contract with a strong probability of extension. Apply to this amazing Hardware/System Specialist opportunity today!AdvantagesWhat’s in it for you!As a Hardware/System Specialist with our Downtown Vancouver client, you’ll receive:- Highly competitive market hourly rates.- 3-month contract with a strong probability of extension.- Remote interview process.ResponsibilitiesWhat will you do?As a Hardware/System Specialist with our Downtown Vancouver client, you will:- Provide off-hours support (shift rotation mid-week and weekends)- Collect and document damaged/non-functional devices to be actioned by hardware team the next morning- Swap out printers (the hardware team will have a few set up in rotation and can further troubleshoot the next morning)- Perform Printer Calibration- Replace belts and print heads- Clean printer heads- Re-align printer brackets- Clear paper jams- Tighten paper rolls- Verify settings provided by hardware teamQualificationsHow do you qualify?To qualify for the Hardware/System Specialist role with our Downtown Vancouver client,you must have:- Experience in a Distribution Centre environment or similar- Experience in Technical Support- Experience with Hardware/Printer Setup- Possess a strong team-player attitude- Excellent Communication Skills- Be a dedicated, hard-working individual with an eagerness to learnExperience an asset?When being considered for the Hardware/System Specialist role with our DowntownVancouver client, it’s beneficial to have:- Experience supporting WMS or RFID type devicesSummaryIf you possess the skills and experience above, then the Hardware/System Specialist role with our Downtown Vancouver clientcould be the perfect opportunity for you!Please contact Apurva Shaw with your resume at:apurva.shaw@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you an experienced SDET in search of your next contract opportunity? Our high-profile Vancouver client is seeking to hire an SDET to join their talented team on a 6-month with a strong probability of extension. If this sounds like a good fit for you apply to this amazing SDET opportunity today!AdvantagesWhat’s in it for you!As a SDET with our client, you’ll receive:- Highly competitive market hourly rates- A 6-month contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?- Understanding the flow of code and how it interacts with different components.- Understanding project documents, customer demands, and product objectives to create and execute test cases.- Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Web, cloud, front-end, and back-end (integration), and building test scenarios and acceptance tests.- Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.- Handling technical communications and understanding the customers' systems.- Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.- Noting all testing actions you have performed in daily and weekly reports.- Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.- Researching test tools, methodologies, and trends and upgrading existing practices and processes.- Managing the final quality on production release.QualificationsQualifications - A Bachelor's degree in computer science, computer engineering, or a related field.- Excellent designing and programming skills.- Knowledge of programming languages and process management methodology.- Knowledge of test methodologies and their corresponding tools.- Exposure to Behaviour Driven Development and experience in programming and testing.- The ability to recognize risks and errors in an application.- Excellent verbal and written communication skills.- Good time management and organizational skills.- The ability to keep current with the constantly changing technology industry.- A passion for testing, development, and design.- The following coding languages are mandatory:Java/Spring bootSQLThe following technologies/practices are strongly preferred:Cloud (AWS, Azure, GCP)GitHubJenkinsAgile methodologyTDD, BDDSummaryIf you are an SDET and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Troy Peakman with your resume at:troy.peakman@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Our client, a leader in the education industry, is looking for a Virtualization and Network Specialist to join their team for an initial contract to the end of December that has a strong chance of extension.Current State and Project BackgroundThe Centre for Advanced Computing (CAC) team is looking for a Virtualization and Network Specialist that can:• Work closely with the Security Operations Team at CAC, determine the technological and resource requirements for network and security infrastructure. Analyze, install, configure, monitor, maintain, and perform upgrades on both hardware, network appliances, andoperating systems.• Implement, monitor, and manage virtualization platforms and Hyper converged technologies.• Create new virtual machines, assign resources, configure backups and snapshots.• Acts as one of the high-level diagnosticians for very difficult or complex network problems. Evaluates, programs, and ensures trustworthiness and reliability of network security policies. Assist in the development of standards and monitors adherence toestablished policies and procedures. Researcher information management tools for the networks and designs monitoring methods.Working with the Centre of Advanced Computing, you will bring strong business and technical knowledge of virtualized server, networks and operating models, to help enhances the OHDPQ environment to be a secure, best in class research and analytics platform. You will be responsible for ensuring the integrity, efficiency, and high reliability service delivery of ongoing system operation activities at the Centre for Advanced Computing. Reporting to the Security Manager, you will work with a of project resources to deliver in two areas:1. The design, engineering and development of the CAC’s network standards and IT security strategies, including new processes to manage the computer networking and system infrastructure, ensuring uninterrupted support to the CAC; and2. End to end diagnostician, the Specialist troubleshoots network issues, and audits systems and processes to enhance security and ensure recoverability of confidential client dataAdvantages- strong chance of renewal- combination of remote and onsite work (the CAC is located in Kingston, Ontario). Candidate must be willing to travel to and work from Kingston periodically.ResponsibilitiesDeliverables and Objectives• Establishes a network performance baseline; designs and oversees the audit of performance measurements against the quality standard baseline.• Research and support implementation of best practices and technological developments to ensure that systems are current and capable of supporting future evolving business requirements in all areas.• Develop network and security processes and policies to ensure that procedures are promoted and followed by clients. Adapt processes and services to respond to change, to increaseefficiency and effectiveness, and to ensure that administrative systems adhere to the CAC’s business plan and the University’s goals.• Provide maintenance and technical support for production systems. Ensure that system security, backup, and recovery mechanisms are operational. Provides high-level user supportin specific software areas for network systems.• Prepares work-ups on the feasibility of projects using knowledge of the department or unit’s policies, procedures and business operations. Assists in the definition of the functionalrequirements of projects, i.e., the scope, and the various system components both manual and automated. Creates supporting analysis for budget preparation.• Ensure that outstanding operational problems are addressed on a daily basis. Contribute to restoring networks in the event of failure at any time of the day by diagnosing problems, contributing to the resolution plan by recommending solutions, and taking corrective action.• One of the key members of the on-call staff to provide continuous, uninterrupted support for the networks at CAC.• Writes technical documentation on the design and implementation of the networks for other staff in CAC and end-user faculty researchers and departments. • Maintain a high degree of knowledge/expertise in the use of computer operating systems, security, networking, communication protocols such as TCP/IP networks, and other aspects of information technology.QualificationsExperience and QualificationsTo effectively address these deliverables, the following work experience and qualification arerequired:• University degree, with a technical concentration, such as Engineering, Computer Science or related field.• Minimum 5 years) relevant experience working within the information technology field.• Demonstrated experience in installing, and maintaining reliable, large-scale, multi-user computer and virtualized environments.• Proven Experience implementing and managing large and complex data networks, wireless networks, LAN/WAN/WLAN security, and network components such as switches andfirewalls. • Proven experience with vulnerability assessment techniques and technologies.• Demonstrated experience with enterprise level multi-application networks.• Proven experience supporting and maintaining VMware cosystem. VxRails, and vSAN is anasset.• VMware VCP/HCI certifications or equivalent.• Experience in delivering and supporting high availability networked systems.• CCNA, Routing and Switching Networking Certification or equivalent required.• Systems Administration experience using Linux and Windows Server is an asset.• Effective interpersonal and communication (verbal and written) skills to interact with both technical and non-technical staff and clients at all levels.• Complex IT system administration skills in working with dedicated appliances and Linux based firewalls.• Strong interpersonal skills, with a focus on conflict management, and willingness to considervarying points of view and approachesSummary- Minimum of five (5) years’ experience in a technical writing role; experience with preparation of individual and multi-author technical documents in a university or public sector environment is preferred.visio 1-2 yearsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.