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      • Burnaby, British Columbia
      • Permanent
      Our Burnaby-based client is seeking to hire a Technical Support Specialist for a permanent full-time position. Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who is passionate about Technical Support and SQL Programming? If yes, then apply to this amazing Technical Support Specialist opportunity today!AdvantagesWHAT'S IN IT FOR YOU?- A competitive salary which will be based on experience- Performance bonus yearly- Generous health & medical benefits- Competitive RRSP matching plan- Learning opportunities encouraged and supportedResponsibilitiesWHAT WILL YOU DO?- Programming : SQL queries / SQL programming- Website/Social Media maintenance and update- Crystal reports updates for reports and forms- Hardware and Software Support- Troubleshoot hardware, software and network systems- All hardware and software support: includes computers, printer, smartphones, network devices, phone system and servers- Provide orientation & training to new users of existing technology- Provide individual training and support on request- Create documentation to assist end users- Provide recommendations about accessing information and support- Maintain current and accurate inventory of technology hardware, software and resources- Troubleshoot all technology issues- Maintain log and/or list of required repairs and maintenance- Make recommendations about purchase of technology resources- Maintain backups- Setup and maintain user/computer configurationsQualificationsHOW DO YOU QUALIFY?- At least 4+ years of experience in an IT support role- SQL programming experience (must-have skill!)- Microsoft Office & Windows experience- Excellent troubleshooting, problem solving and analytical skills- Crystal reports experience preferred- Mobile device support experience (preferred)- Class 5 Drivers license (must have)- A+ Certification is an asset- Certification or experience in router management is an assetSummaryf you’re customer-centric, passionate about troubleshooting and open to working om SQL-queries and reports then this Technical Support Specialist role with our Burnaby client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Burnaby-based client is seeking to hire a Technical Support Specialist for a permanent full-time position. Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who is passionate about Technical Support and SQL Programming? If yes, then apply to this amazing Technical Support Specialist opportunity today!AdvantagesWHAT'S IN IT FOR YOU?- A competitive salary which will be based on experience- Performance bonus yearly- Generous health & medical benefits- Competitive RRSP matching plan- Learning opportunities encouraged and supportedResponsibilitiesWHAT WILL YOU DO?- Programming : SQL queries / SQL programming- Website/Social Media maintenance and update- Crystal reports updates for reports and forms- Hardware and Software Support- Troubleshoot hardware, software and network systems- All hardware and software support: includes computers, printer, smartphones, network devices, phone system and servers- Provide orientation & training to new users of existing technology- Provide individual training and support on request- Create documentation to assist end users- Provide recommendations about accessing information and support- Maintain current and accurate inventory of technology hardware, software and resources- Troubleshoot all technology issues- Maintain log and/or list of required repairs and maintenance- Make recommendations about purchase of technology resources- Maintain backups- Setup and maintain user/computer configurationsQualificationsHOW DO YOU QUALIFY?- At least 4+ years of experience in an IT support role- SQL programming experience (must-have skill!)- Microsoft Office & Windows experience- Excellent troubleshooting, problem solving and analytical skills- Crystal reports experience preferred- Mobile device support experience (preferred)- Class 5 Drivers license (must have)- A+ Certification is an asset- Certification or experience in router management is an assetSummaryf you’re customer-centric, passionate about troubleshooting and open to working om SQL-queries and reports then this Technical Support Specialist role with our Burnaby client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Permanent
      Are you a self-motivated Technical Support - Tier 1 Engineer who thrives in a demanding, fast-paced environment? If yes, read on!Our client is a dynamic telecommunication start-up company which operates in the world of telecommunications (Internet, TV, telephony who is looking to hire a Technical Support - Tier 1 Engineer on a full-time permanent basis.Are you familiar with application, hardware and technical support, with focus on responding to incoming requests from end-users and clients?If yes, Apply to this Telecom Technical Support Engineer - Tier 1 opportunity today!AdvantagesWhat is in it for YOU?- 100% remote work- Start-up atmosphere (agility, responsiveness, dynamism and friendliness)- Strong growth opportunities for development! Make room for yourself.- 2 weeks paid vacation- Share purchase program- Complete group insurance- English or French language refresher courses offered, if needed!ResponsibilitiesWhat will YOU do?- Support customer service employees with regard to their customers' requests relating to technical, IT and / or telecommunications / network issues.- Support is mainly provided by Chat ( via Facebook, text message, email, company website)- Be passionate about new technologies and telecommunications- It is 40-hour / week (rotating schedule)QualificationsHow do YOU qualify?- Fluent English (English improvement courses offered as needed)- Have a dynamic personality- Demonstrate agility / responsiveness- Have previous experience in Technical Support - Level 1 at least.- Previous experience with Router, HDMI TV, 4D, Windows OS etc. is mandatory.- Deliver technical support via ChatSummaryIf you are a customer / client / end-user-centric, and the prospect of providing first-class technical support intrigues you, then this Technical Support role with our client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a self-motivated Technical Support - Tier 1 Engineer who thrives in a demanding, fast-paced environment? If yes, read on!Our client is a dynamic telecommunication start-up company which operates in the world of telecommunications (Internet, TV, telephony who is looking to hire a Technical Support - Tier 1 Engineer on a full-time permanent basis.Are you familiar with application, hardware and technical support, with focus on responding to incoming requests from end-users and clients?If yes, Apply to this Telecom Technical Support Engineer - Tier 1 opportunity today!AdvantagesWhat is in it for YOU?- 100% remote work- Start-up atmosphere (agility, responsiveness, dynamism and friendliness)- Strong growth opportunities for development! Make room for yourself.- 2 weeks paid vacation- Share purchase program- Complete group insurance- English or French language refresher courses offered, if needed!ResponsibilitiesWhat will YOU do?- Support customer service employees with regard to their customers' requests relating to technical, IT and / or telecommunications / network issues.- Support is mainly provided by Chat ( via Facebook, text message, email, company website)- Be passionate about new technologies and telecommunications- It is 40-hour / week (rotating schedule)QualificationsHow do YOU qualify?- Fluent English (English improvement courses offered as needed)- Have a dynamic personality- Demonstrate agility / responsiveness- Have previous experience in Technical Support - Level 1 at least.- Previous experience with Router, HDMI TV, 4D, Windows OS etc. is mandatory.- Deliver technical support via ChatSummaryIf you are a customer / client / end-user-centric, and the prospect of providing first-class technical support intrigues you, then this Technical Support role with our client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Our Industry Leading, International client seeks to hire a Tier-3 Software Support Manager.This Manager will lead a team of 5 to 7 software support engineers (developers) who are responsible for supporting our client's software coast to coast in Canada. The team is the third level support, responsible for software related issues.: development, debugging, and troubleshooting. You must be passionate, driven, willing to work extended hours to get the job done, and have a sense of urgency.You must also posses:- Great organizational skills- Ability to understand technical issues at a high level for purposes of identifying root cause/trends and communicating with the client- Good client relationship skills- 3+ years of experience as a lead/manager in support type environment- Located in Ottawa Monday through Friday - Comfortable with working later hours/weekends as needed to support clientLastly, you must be eligible for a Government of Canada Security Clearance (having lived in Canada for the past 5 years).AdvantagesCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.ResponsibilitiesThe Software Support Manager will work with other management staff to determine and implement technical needs and priorities. The Support Manager will be responsible for maintaining a dynamic knowledge base of technical solution to ensure that the project is efficient and productive. The Support Manager position will assume managing people, processes, and customer escalations. Due to the nature of our business and managing a geographically distributed team and supporting our clients 24x7x365, this position will require some after hours and weekend work. As the Software Support Manager within the organization you will be required to provide ongoing support to our customers while ensuring all production defects are addressed, evaluated and fixed within established SLAs and to client satisfactory. Your roles and responsibilities will include but are no limited to: •Managing support team’s day-to-day functions•Responding to escalated customer support issues•Implementing customer support processes to enhance customer satisfaction•Formulating and revising customer support policies and promote their implementation•Informing the team of all new information related to products, procedures, and trends•Assessing support statistics and preparing detailed reports on the findings•Interviewing and hiring new employees•Overseeing and evaluating the team's ongoing training efforts•Delivering performance evaluations and following the disciplinary process according to company policy•Training subordinate and management staff•Providing guidance for problems and questions•Participating in business meetingsQualificationsThe ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. •General Requirements oThe ideal candidate will have to lead and manage the support team to build and promote a culture of service excellence. oDetail-oriented with effective time management, organizational and problem-solving skillsoAbility to work independently (self-starter) and as a member of various teams or committeesoAlignment with our company's values•Technical RequirementsoTechnical experience and ability to write code oUnderstanding the products and troubleshoot problems reported by customers and partners to identify technical issues•Communication Requirements oMust have the ability to work collaboratively with a variety of people at all levels within the organization to ensure effective communication and success of key initiatives. oAct as a customer advocate while representing their needs within internal product/R&D teamsoAct as liaison between technical support team, cross functional departments and engineering staffoWorks directly with the customer to suggest improvements to the environment of the installed products•Management RequirementsoMust have excellent leadership and communication skills with an ability to manage a team and the ability to lead and influence othersoWhere necessary, lead and engage cross-functional teams, domestically and/or regionally, to share and engage technical expertise and experience, to support the timely delivery of business and customer needsoManage your team’s performance to ensure all KPIs and Service Level Agreements are metoBuild strong technical experience and capability within the teamoWork with offsite team management to ensure proper handovers at the end of the shiftoEstablish productivity and performance metrics and ensure that they are achieved•KPI RequirementsoDevelop and deliver key initiatives to improve business processes and customer service delivery oIdentify, implement, and measure support and business-related metricsoAdherence to established SLAsoDesign, develop and implement processes to support and enhance the technical support function•Status Reporting and Training Requirements oRecord and document all issues related to customers within established process guidelines oAwareness of Customer business priorities & key events will be key to successoProvides proactive Issue Status updates to required stakeholderSummaryCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our Industry Leading, International client seeks to hire a Tier-3 Software Support Manager.This Manager will lead a team of 5 to 7 software support engineers (developers) who are responsible for supporting our client's software coast to coast in Canada. The team is the third level support, responsible for software related issues.: development, debugging, and troubleshooting. You must be passionate, driven, willing to work extended hours to get the job done, and have a sense of urgency.You must also posses:- Great organizational skills- Ability to understand technical issues at a high level for purposes of identifying root cause/trends and communicating with the client- Good client relationship skills- 3+ years of experience as a lead/manager in support type environment- Located in Ottawa Monday through Friday - Comfortable with working later hours/weekends as needed to support clientLastly, you must be eligible for a Government of Canada Security Clearance (having lived in Canada for the past 5 years).AdvantagesCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.ResponsibilitiesThe Software Support Manager will work with other management staff to determine and implement technical needs and priorities. The Support Manager will be responsible for maintaining a dynamic knowledge base of technical solution to ensure that the project is efficient and productive. The Support Manager position will assume managing people, processes, and customer escalations. Due to the nature of our business and managing a geographically distributed team and supporting our clients 24x7x365, this position will require some after hours and weekend work. As the Software Support Manager within the organization you will be required to provide ongoing support to our customers while ensuring all production defects are addressed, evaluated and fixed within established SLAs and to client satisfactory. Your roles and responsibilities will include but are no limited to: •Managing support team’s day-to-day functions•Responding to escalated customer support issues•Implementing customer support processes to enhance customer satisfaction•Formulating and revising customer support policies and promote their implementation•Informing the team of all new information related to products, procedures, and trends•Assessing support statistics and preparing detailed reports on the findings•Interviewing and hiring new employees•Overseeing and evaluating the team's ongoing training efforts•Delivering performance evaluations and following the disciplinary process according to company policy•Training subordinate and management staff•Providing guidance for problems and questions•Participating in business meetingsQualificationsThe ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to staff. •General Requirements oThe ideal candidate will have to lead and manage the support team to build and promote a culture of service excellence. oDetail-oriented with effective time management, organizational and problem-solving skillsoAbility to work independently (self-starter) and as a member of various teams or committeesoAlignment with our company's values•Technical RequirementsoTechnical experience and ability to write code oUnderstanding the products and troubleshoot problems reported by customers and partners to identify technical issues•Communication Requirements oMust have the ability to work collaboratively with a variety of people at all levels within the organization to ensure effective communication and success of key initiatives. oAct as a customer advocate while representing their needs within internal product/R&D teamsoAct as liaison between technical support team, cross functional departments and engineering staffoWorks directly with the customer to suggest improvements to the environment of the installed products•Management RequirementsoMust have excellent leadership and communication skills with an ability to manage a team and the ability to lead and influence othersoWhere necessary, lead and engage cross-functional teams, domestically and/or regionally, to share and engage technical expertise and experience, to support the timely delivery of business and customer needsoManage your team’s performance to ensure all KPIs and Service Level Agreements are metoBuild strong technical experience and capability within the teamoWork with offsite team management to ensure proper handovers at the end of the shiftoEstablish productivity and performance metrics and ensure that they are achieved•KPI RequirementsoDevelop and deliver key initiatives to improve business processes and customer service delivery oIdentify, implement, and measure support and business-related metricsoAdherence to established SLAsoDesign, develop and implement processes to support and enhance the technical support function•Status Reporting and Training Requirements oRecord and document all issues related to customers within established process guidelines oAwareness of Customer business priorities & key events will be key to successoProvides proactive Issue Status updates to required stakeholderSummaryCandidates must possess the ability to obtain Government of Canada Reliability (level 1) Security Clearance.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Microsoft Cloud Consultant -***100% Remote******Can be located anywhere in Canada ***Microsoft Cloud Consultant Looking for a Technical Consultant with hands on expertise on Microsoft Azure AD to join our Professional Services team.Join the team of talented engineers, marketers and sales experts. A fast-growing solution provider focused on cybersecurity - specifically on the increasingly fundamental area of Identity and Access Management (IAM). Working with industry-leading technology vendors, distributes, integrates and offers unique on-premises and cloud-based solutions that address password vulnerabilities and solve the issues related to one simple question: who is accessing your data. With the increased demand for strong authentication and Identity Management solutions, our company has seen significant growth in recent years, and we are looking for motivated individuals to join our team of security experts. Job DescriptionThe Technical Consultant will join our Professional Services team to lead the technical delivery of Identity and Access Management solutions for customers. He/she will be in charge of ensuring all deliverables are implemented in line with customers’ approved Statement of Work.Main activity includes:•Document detailed project requirements and capture customer needs•Design technical solutions based on product portfolio to meet project requirements•Identify solution gaps and propose possible technical approaches addressing these gaps•Assist customers to prepare for the solution deployment•Install, test and integrate software product within customer infrastructure•Deliver project documentation for business and technical audiences during the various phases of projects•Provide training and ongoing technical assistance to customers throughout project implementation phase•Transition the project to Technical Support team•Report operational achievements and progress to the management team on a regular basisThe role requires up to 25% of travel (not during covid)Skills & Experience required3-10 years of experience in deployment & delivery of complex enterprise solutions. Candidate must have Bachelor or Master’s degree in Computer Science. The position requires strong communication skills in verbal and written English. The Technical Consultant must be able to work independently and within a very dynamic team culture.Hands on experience with the following technologies is required: •Hands on subject matter expert in large scale deployment of Azure AD/Active Directory (AD) architecture, design, engineering, security, certification, provisioning/de-provisioning, authentication and privileged access.•Demonstrated expertise in IAM and Azure AD/Active Directory security.•Public Key Infrastructure•Multi Factor Authentication and Federation (One-Time-Password, Mobile Authentication, Hardware and Software tokens, SAML)•Networking experience: TCP/IP, IPv4 & v6, DNS, HTTP, VPNs, Firewalls, Proxying•Standard Enterprise IT infrastructure: LDAP, MS Active Directory, MS SQL Server / MySQL, MS IIS, Apache, TomcatExperience in the following technologies is a plus:•YubiKeys and smart cards (HSPD-12, FIPS 140, FIPS 201, CAC, PIV-I, and PIV-CIV).•Experience in running SaaS solution in cloud-based Infrastructure-as-a-Service (including AWS) solutions•Deployment of Hardware Security Module•Shell scripting and other interpreted languages (Perl, Ruby, Python)•Exposure to industry standards and compliance initiatives such as OATH, X.509, Common Criteria, PCI, SOX, This is a customer facing position which requires strong presentation and communication skills, ability to work under pressure and under tight timelines, and good problem-solving abilities. We are looking for candidates with growth potential, eager to learn and who can demonstrate their abilities and motivation to contribute in a fast-pace environment.AdvantagesWhy you want this job:- Live and work in Ottawa, our nation's capital- Be part of a fast-growing organization- 5-10% bonus-inflation index every year (average of 3-4%)ResponsibilitiesJob DescriptionThe Technical Consultant will join our Professional Services team to lead the technical delivery of Identity and Access Management solutions for customers. He/she will be in charge of ensuring all deliverables are implemented in line with customers’ approved Statement of Work.Main activity includes:•Document detailed project requirements and capture customer needs•Design technical solutions based on product portfolio to meet project requirements•Identify solution gaps and propose possible technical approaches addressing these gaps•Assist customers to prepare for the solution deployment•Install, test and integrate software product within customer infrastructure•Deliver project documentation for business and technical audiences during the various phases of projects•Provide training and ongoing technical assistance to customers throughout project implementation phase•Transition the project to Technical Support team•Report operational achievements and progress to the management team on a regular basisThe role requires up to 25% of travel (not during covid)QualificationsSkills & Experience required3-10 years of experience in deployment & delivery of complex enterprise solutions. Candidate must have Bachelor or Master’s degree in Computer Science. The position requires strong communication skills in verbal and written English. The Technical Consultant must be able to work independently and within a very dynamic team culture.Hands on experience with the following technologies is required: •Hands on subject matter expert in large scale deployment of Azure AD/Active Directory (AD) architecture, design, engineering, security, certification, provisioning/de-provisioning, authentication and privileged access.•Demonstrated expertise in IAM and Azure AD/Active Directory security.•Public Key Infrastructure•Multi Factor Authentication and Federation (One-Time-Password, Mobile Authentication, Hardware and Software tokens, SAML)•Networking experience: TCP/IP, IPv4 & v6, DNS, HTTP, VPNs, Firewalls, Proxying•Standard Enterprise IT infrastructure: LDAP, MS Active Directory, MS SQL Server / MySQL, MS IIS, Apache, TomcatExperience in the following technologies is a plus:•YubiKeys and smart cards (HSPD-12, FIPS 140, FIPS 201, CAC, PIV-I, and PIV-CIV).•Experience in running SaaS solution in cloud-based Infrastructure-as-a-Service (including AWS) solutions•Deployment of Hardware Security Module•Shell scripting and other interpreted languages (Perl, Ruby, Python)•Exposure to industry standards and compliance initiatives such as OATH, X.509, Common Criteria, PCI, SOX, SummaryMicrosoft Cloud Consultant -***100% Remote******Can be located anywhere in Canada , however, Ottawa preferred. ***Microsoft Cloud Consultant Looking for a Technical Consultant with hands on expertise on Microsoft Azure AD to join our Professional Services team.Join the team of talented engineers, marketers and sales experts. A fast-growing solution provider focused on cybersecurity - specifically on the increasingly fundamental area of Identity and Access Management (IAM). Working with industry-leading technology vendors, distributes, integrates and offers unique on-premises and cloud-based solutions that address password vulnerabilities and solve the issues related to one simple question: who is accessing your data. With the increased demand for strong authentication and Identity Management solutions, our company has seen significant growth in recent years, and we are looking for motivated individuals to join our team of security experts. Job DescriptionThe Technical Consultant will join our Professional Services team to lead the technical delivery of Identity and Access Management solutions for customers. He/she will be in charge of ensuring all deliverables are implemented in line with customers’ approved Statement of Work.Main activity includes:•Document detailed project requirements and capture customer needs•Design technical solutions based on product portfolio to meet project requirements•Identify solution gaps and propose possible technical approaches addressing these gaps•Assist customers to prepare for the solution deployment•Install, test and integrate software product within customer infrastructure•Deliver project documentation for business and technical audiences during the various phases of projects•Provide training and ongoing technical assistance to customers throughout project implementation phase•Transition the project to Technical Support team•Report operational achievements and progress to the management team on a regular basisThe role requires up to 25% of travel (not during covid)Skills & Experience required3-10 years of experience in deployment & delivery of complex enterprise solutions. Candidate must have Bachelor or Master’s degree in Computer Science. The position requires strong communication skills in verbal and written English. The Technical Consultant must be able to work independently and within a very dynamic team culture.Hands on experience with the following technologies is required: •Hands on subject matter expert in large scale deployment of Azure AD/Active Directory (AD) architecture, design, engineering, security, certification, provisioning/de-provisioning, authentication and privileged access.•Demonstrated expertise in IAM and Azure AD/Active Directory security.•Public Key Infrastructure•Multi Factor Authentication and Federation (One-Time-Password, Mobile Authentication, Hardware and Software tokens, SAML)•Networking experience: TCP/IP, IPv4 & v6, DNS, HTTP, VPNs, Firewalls, Proxying•Standard Enterprise IT infrastructure: LDAP, MS Active Directory, MS SQL Server / MySQL, MS IIS, Apache, TomcatExperience in the following technologies is a plus:•YubiKeys and smart cards (HSPD-12, FIPS 140, FIPS 201, CAC, PIV-I, and PIV-CIV).•Experience in running SaaS solution in cloud-based Infrastructure-as-a-Service (including AWS) solutions•Deployment of Hardware Security Module•Shell scripting and other interpreted languages (Perl, Ruby, Python)•Exposure to industry standards and compliance initiatives such as OATH, X.509, Common Criteria, PCI, SOX, This is a customer facing position which requires strong presentation and communication skills, ability to work under pressure and under tight timelines, and good problem-solving abilities. We are looking for candidates with growth potential, eager to learn and who can demonstrate their abilities and motivation to contribute in a fast-pace environment.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Microsoft Cloud Consultant -***100% Remote******Can be located anywhere in Canada ***Microsoft Cloud Consultant Looking for a Technical Consultant with hands on expertise on Microsoft Azure AD to join our Professional Services team.Join the team of talented engineers, marketers and sales experts. A fast-growing solution provider focused on cybersecurity - specifically on the increasingly fundamental area of Identity and Access Management (IAM). Working with industry-leading technology vendors, distributes, integrates and offers unique on-premises and cloud-based solutions that address password vulnerabilities and solve the issues related to one simple question: who is accessing your data. With the increased demand for strong authentication and Identity Management solutions, our company has seen significant growth in recent years, and we are looking for motivated individuals to join our team of security experts. Job DescriptionThe Technical Consultant will join our Professional Services team to lead the technical delivery of Identity and Access Management solutions for customers. He/she will be in charge of ensuring all deliverables are implemented in line with customers’ approved Statement of Work.Main activity includes:•Document detailed project requirements and capture customer needs•Design technical solutions based on product portfolio to meet project requirements•Identify solution gaps and propose possible technical approaches addressing these gaps•Assist customers to prepare for the solution deployment•Install, test and integrate software product within customer infrastructure•Deliver project documentation for business and technical audiences during the various phases of projects•Provide training and ongoing technical assistance to customers throughout project implementation phase•Transition the project to Technical Support team•Report operational achievements and progress to the management team on a regular basisThe role requires up to 25% of travel (not during covid)Skills & Experience required3-10 years of experience in deployment & delivery of complex enterprise solutions. Candidate must have Bachelor or Master’s degree in Computer Science. The position requires strong communication skills in verbal and written English. The Technical Consultant must be able to work independently and within a very dynamic team culture.Hands on experience with the following technologies is required: •Hands on subject matter expert in large scale deployment of Azure AD/Active Directory (AD) architecture, design, engineering, security, certification, provisioning/de-provisioning, authentication and privileged access.•Demonstrated expertise in IAM and Azure AD/Active Directory security.•Public Key Infrastructure•Multi Factor Authentication and Federation (One-Time-Password, Mobile Authentication, Hardware and Software tokens, SAML)•Networking experience: TCP/IP, IPv4 & v6, DNS, HTTP, VPNs, Firewalls, Proxying•Standard Enterprise IT infrastructure: LDAP, MS Active Directory, MS SQL Server / MySQL, MS IIS, Apache, TomcatExperience in the following technologies is a plus:•YubiKeys and smart cards (HSPD-12, FIPS 140, FIPS 201, CAC, PIV-I, and PIV-CIV).•Experience in running SaaS solution in cloud-based Infrastructure-as-a-Service (including AWS) solutions•Deployment of Hardware Security Module•Shell scripting and other interpreted languages (Perl, Ruby, Python)•Exposure to industry standards and compliance initiatives such as OATH, X.509, Common Criteria, PCI, SOX, This is a customer facing position which requires strong presentation and communication skills, ability to work under pressure and under tight timelines, and good problem-solving abilities. We are looking for candidates with growth potential, eager to learn and who can demonstrate their abilities and motivation to contribute in a fast-pace environment.AdvantagesWhy you want this job:- Live and work in Ottawa, our nation's capital- Be part of a fast-growing organization- 5-10% bonus-inflation index every year (average of 3-4%)ResponsibilitiesJob DescriptionThe Technical Consultant will join our Professional Services team to lead the technical delivery of Identity and Access Management solutions for customers. He/she will be in charge of ensuring all deliverables are implemented in line with customers’ approved Statement of Work.Main activity includes:•Document detailed project requirements and capture customer needs•Design technical solutions based on product portfolio to meet project requirements•Identify solution gaps and propose possible technical approaches addressing these gaps•Assist customers to prepare for the solution deployment•Install, test and integrate software product within customer infrastructure•Deliver project documentation for business and technical audiences during the various phases of projects•Provide training and ongoing technical assistance to customers throughout project implementation phase•Transition the project to Technical Support team•Report operational achievements and progress to the management team on a regular basisThe role requires up to 25% of travel (not during covid)QualificationsSkills & Experience required3-10 years of experience in deployment & delivery of complex enterprise solutions. Candidate must have Bachelor or Master’s degree in Computer Science. The position requires strong communication skills in verbal and written English. The Technical Consultant must be able to work independently and within a very dynamic team culture.Hands on experience with the following technologies is required: •Hands on subject matter expert in large scale deployment of Azure AD/Active Directory (AD) architecture, design, engineering, security, certification, provisioning/de-provisioning, authentication and privileged access.•Demonstrated expertise in IAM and Azure AD/Active Directory security.•Public Key Infrastructure•Multi Factor Authentication and Federation (One-Time-Password, Mobile Authentication, Hardware and Software tokens, SAML)•Networking experience: TCP/IP, IPv4 & v6, DNS, HTTP, VPNs, Firewalls, Proxying•Standard Enterprise IT infrastructure: LDAP, MS Active Directory, MS SQL Server / MySQL, MS IIS, Apache, TomcatExperience in the following technologies is a plus:•YubiKeys and smart cards (HSPD-12, FIPS 140, FIPS 201, CAC, PIV-I, and PIV-CIV).•Experience in running SaaS solution in cloud-based Infrastructure-as-a-Service (including AWS) solutions•Deployment of Hardware Security Module•Shell scripting and other interpreted languages (Perl, Ruby, Python)•Exposure to industry standards and compliance initiatives such as OATH, X.509, Common Criteria, PCI, SOX, SummaryMicrosoft Cloud Consultant -***100% Remote******Can be located anywhere in Canada , however, Ottawa preferred. ***Microsoft Cloud Consultant Looking for a Technical Consultant with hands on expertise on Microsoft Azure AD to join our Professional Services team.Join the team of talented engineers, marketers and sales experts. A fast-growing solution provider focused on cybersecurity - specifically on the increasingly fundamental area of Identity and Access Management (IAM). Working with industry-leading technology vendors, distributes, integrates and offers unique on-premises and cloud-based solutions that address password vulnerabilities and solve the issues related to one simple question: who is accessing your data. With the increased demand for strong authentication and Identity Management solutions, our company has seen significant growth in recent years, and we are looking for motivated individuals to join our team of security experts. Job DescriptionThe Technical Consultant will join our Professional Services team to lead the technical delivery of Identity and Access Management solutions for customers. He/she will be in charge of ensuring all deliverables are implemented in line with customers’ approved Statement of Work.Main activity includes:•Document detailed project requirements and capture customer needs•Design technical solutions based on product portfolio to meet project requirements•Identify solution gaps and propose possible technical approaches addressing these gaps•Assist customers to prepare for the solution deployment•Install, test and integrate software product within customer infrastructure•Deliver project documentation for business and technical audiences during the various phases of projects•Provide training and ongoing technical assistance to customers throughout project implementation phase•Transition the project to Technical Support team•Report operational achievements and progress to the management team on a regular basisThe role requires up to 25% of travel (not during covid)Skills & Experience required3-10 years of experience in deployment & delivery of complex enterprise solutions. Candidate must have Bachelor or Master’s degree in Computer Science. The position requires strong communication skills in verbal and written English. The Technical Consultant must be able to work independently and within a very dynamic team culture.Hands on experience with the following technologies is required: •Hands on subject matter expert in large scale deployment of Azure AD/Active Directory (AD) architecture, design, engineering, security, certification, provisioning/de-provisioning, authentication and privileged access.•Demonstrated expertise in IAM and Azure AD/Active Directory security.•Public Key Infrastructure•Multi Factor Authentication and Federation (One-Time-Password, Mobile Authentication, Hardware and Software tokens, SAML)•Networking experience: TCP/IP, IPv4 & v6, DNS, HTTP, VPNs, Firewalls, Proxying•Standard Enterprise IT infrastructure: LDAP, MS Active Directory, MS SQL Server / MySQL, MS IIS, Apache, TomcatExperience in the following technologies is a plus:•YubiKeys and smart cards (HSPD-12, FIPS 140, FIPS 201, CAC, PIV-I, and PIV-CIV).•Experience in running SaaS solution in cloud-based Infrastructure-as-a-Service (including AWS) solutions•Deployment of Hardware Security Module•Shell scripting and other interpreted languages (Perl, Ruby, Python)•Exposure to industry standards and compliance initiatives such as OATH, X.509, Common Criteria, PCI, SOX, This is a customer facing position which requires strong presentation and communication skills, ability to work under pressure and under tight timelines, and good problem-solving abilities. We are looking for candidates with growth potential, eager to learn and who can demonstrate their abilities and motivation to contribute in a fast-pace environment.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Responsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataintegration.Create test strategies and test plans to ensure data integrity, accuracy and completeness.Coordinate and participate in discussions with the business and Solution Architect regarding any changes required to business and/or system requirements.Assist project leads with project issues and risk, milestone tracking, work coordination, etc. Excellent Communication, Power BI, Data Visualization, SSAS Cube + ETLQualification Requirements:Bachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. Advantages3 weeks vacationHybrid Work CultureCompetitive medical and dental plan. 80% coverage Employee United Purchase Plan (EUPPResponsibilitiesBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences.QualificationsBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. SummaryResponsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Responsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataintegration.Create test strategies and test plans to ensure data integrity, accuracy and completeness.Coordinate and participate in discussions with the business and Solution Architect regarding any changes required to business and/or system requirements.Assist project leads with project issues and risk, milestone tracking, work coordination, etc. Excellent Communication, Power BI, Data Visualization, SSAS Cube + ETLQualification Requirements:Bachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. Advantages3 weeks vacationHybrid Work CultureCompetitive medical and dental plan. 80% coverage Employee United Purchase Plan (EUPPResponsibilitiesBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences.QualificationsBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. SummaryResponsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Guelph, Ontario
      • Permanent
      The DevOps Engineer is responsible for the design, documentation, testing, development and support of the tools used by DevOps. As a part of the DevOps team this role serves to bridge the traditional gap between Product Development and Operations teams; to drive continuous integration, continuous delivery, continuous testing, continuous monitoring, and continuous deployment.  A computer science degree/diploma and 3+ years of work experience Hands-on Microsoft Azure experience with PaaS components Strong understanding of a continuous software delivery A passion to close the gap between development and operations teams Experience with various Microsoft technologies (Azure, SQL Server, .NET, IIS, PowerShell)  AdvantagesSome of our benefits:  Up to 9% RRSP matchingProfessional DevelopmentActive Living subsidyCamping subsidyMedical and Dental group coverageBright, clean facilityRemote Friendly WorkplaceResponsibilitiesDeveloping tools and processes targeting deployment automation, test automation, performance testing, and production monitoring. Working with Development, IT, Field Operations, and other teams within Camis to identify and take advantage of opportunities for infrastructure and process improvement. Participating in the software release process with a focus on the support of systems in the development environment, the transition to production, and production monitoring and support. Triaging and troubleshooting production issues raised by the technical support team. Researching, evaluating, and implementing new technologies and tools. Participate in rotational on-call and occasional after-hours support. QualificationsA computer science degree/diploma and 3+ years of work experience Hands-on Microsoft Azure experience with PaaS components Strong understanding of a continuous software delivery A passion to close the gap between development and operations teams Experience with various Microsoft technologies (Azure, SQL Server, .NET, IIS, PowerShell)  Azure PaaS components, Azure Application Insights, SQL Server, PowerShell OctopusDeploy, Jenkins, Groovy Git, TFS Seq, Splunk Sonar, Docker, Kubernetes IIS, C#, .NET Sentinel, PRTG, Uptime SummaryAs a part of the DevOps team this role serves to bridge the traditional gap between Product Development and Operations teams; to drive continuous integration, continuous delivery, continuous testing, continuous monitoring, and continuous deployment.A computer science degree/diploma and 3+ years of work experience Hands-on Microsoft Azure experience with PaaS components Strong understanding of a continuous software delivery A passion to close the gap between development and operations teams Experience with various Microsoft technologies (Azure, SQL Server, .NET, IIS, PowerShell)  Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The DevOps Engineer is responsible for the design, documentation, testing, development and support of the tools used by DevOps. As a part of the DevOps team this role serves to bridge the traditional gap between Product Development and Operations teams; to drive continuous integration, continuous delivery, continuous testing, continuous monitoring, and continuous deployment.  A computer science degree/diploma and 3+ years of work experience Hands-on Microsoft Azure experience with PaaS components Strong understanding of a continuous software delivery A passion to close the gap between development and operations teams Experience with various Microsoft technologies (Azure, SQL Server, .NET, IIS, PowerShell)  AdvantagesSome of our benefits:  Up to 9% RRSP matchingProfessional DevelopmentActive Living subsidyCamping subsidyMedical and Dental group coverageBright, clean facilityRemote Friendly WorkplaceResponsibilitiesDeveloping tools and processes targeting deployment automation, test automation, performance testing, and production monitoring. Working with Development, IT, Field Operations, and other teams within Camis to identify and take advantage of opportunities for infrastructure and process improvement. Participating in the software release process with a focus on the support of systems in the development environment, the transition to production, and production monitoring and support. Triaging and troubleshooting production issues raised by the technical support team. Researching, evaluating, and implementing new technologies and tools. Participate in rotational on-call and occasional after-hours support. QualificationsA computer science degree/diploma and 3+ years of work experience Hands-on Microsoft Azure experience with PaaS components Strong understanding of a continuous software delivery A passion to close the gap between development and operations teams Experience with various Microsoft technologies (Azure, SQL Server, .NET, IIS, PowerShell)  Azure PaaS components, Azure Application Insights, SQL Server, PowerShell OctopusDeploy, Jenkins, Groovy Git, TFS Seq, Splunk Sonar, Docker, Kubernetes IIS, C#, .NET Sentinel, PRTG, Uptime SummaryAs a part of the DevOps team this role serves to bridge the traditional gap between Product Development and Operations teams; to drive continuous integration, continuous delivery, continuous testing, continuous monitoring, and continuous deployment.A computer science degree/diploma and 3+ years of work experience Hands-on Microsoft Azure experience with PaaS components Strong understanding of a continuous software delivery A passion to close the gap between development and operations teams Experience with various Microsoft technologies (Azure, SQL Server, .NET, IIS, PowerShell)  Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The End User Services Analyst provides technical support to Air Canada’s end user environments to ensure successful availability, continuity and security of IT services. Analysts will act as the end user advocate, communicate status and outcomes to stakeholders, drive process improvements and ensure adherence to ITIL/ITSM best practices.  ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services deliveryManage IT services catalogue on a continued basis, by working closely with IT Service OwnersAct as first point of contact into IT organizationMeasure and report on key service-level metrics, including average response time, first-contact-resolution rate, mean time to repair, call avoidance, demand mix and end-user productivityPromote use of self service and review service catalogue to reduce service cost & enhance user experienceBring in operational efficiency into IT service management by reducing ticket volumes through root case analysis, periodic reviews and process improvementsCollaborate in conducting end user surveys and create action plans, as requiredManage IT vendors that support End User and Service Desk supportMonitor critical systems, and support resolution of critical/non-critical incidentsMaintain and support all end user devices including desktops, laptops, mobile devices, airport devices, field devices, etc.Work closely with relevant stakeholders to collect and use information for improved business and operational performanceProvide support for the business analysis and technology/business integration effortsSupport requirements gathering, systems analysis and business case development for IT initiativesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20213-5 years of IT technology or operations experience in a large company ITIL Practitioner or Intermediate Level certification, strong understanding of ITIL service management processesIT related education and University degree/technical certification or relevant work experienceStrong knowledge of PC hardware and related technologiesStrong Knowledge of iOS, Android, SOTI platform and related mobility technologiesHighly flexible and adaptable to a continually changing environmentCritical thinking & analytical skills - problem diagnosis, resolution options, successful plan executionSelf-motivated and results-orientedEffective communication skills, both oral and writtenAbility to travel as requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The End User Services Analyst provides technical support to Air Canada’s end user environments to ensure successful availability, continuity and security of IT services. Analysts will act as the end user advocate, communicate status and outcomes to stakeholders, drive process improvements and ensure adherence to ITIL/ITSM best practices.  ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services deliveryManage IT services catalogue on a continued basis, by working closely with IT Service OwnersAct as first point of contact into IT organizationMeasure and report on key service-level metrics, including average response time, first-contact-resolution rate, mean time to repair, call avoidance, demand mix and end-user productivityPromote use of self service and review service catalogue to reduce service cost & enhance user experienceBring in operational efficiency into IT service management by reducing ticket volumes through root case analysis, periodic reviews and process improvementsCollaborate in conducting end user surveys and create action plans, as requiredManage IT vendors that support End User and Service Desk supportMonitor critical systems, and support resolution of critical/non-critical incidentsMaintain and support all end user devices including desktops, laptops, mobile devices, airport devices, field devices, etc.Work closely with relevant stakeholders to collect and use information for improved business and operational performanceProvide support for the business analysis and technology/business integration effortsSupport requirements gathering, systems analysis and business case development for IT initiativesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20213-5 years of IT technology or operations experience in a large company ITIL Practitioner or Intermediate Level certification, strong understanding of ITIL service management processesIT related education and University degree/technical certification or relevant work experienceStrong knowledge of PC hardware and related technologiesStrong Knowledge of iOS, Android, SOTI platform and related mobility technologiesHighly flexible and adaptable to a continually changing environmentCritical thinking & analytical skills - problem diagnosis, resolution options, successful plan executionSelf-motivated and results-orientedEffective communication skills, both oral and writtenAbility to travel as requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Vancouver, British Columbia
      • Permanent
      Are you a System Administrator with at least 4-6 years of experience? Are you comfortable in public cloud environments such as Azure?Our Vancouver based client is looking for a System Administrator who is autonomous, solution-oriented and looking for the opportunity to participate in themanagement and maintenance of all servers in all environments including software, hardware and networks.If so , then apply to this amazing position now!!AdvantagesWhat is in it for YOU?- Competitive market salary- 4 weeks paid vacation- Medical Insurance, Dental Insurance and Vision CareResponsibilitiesWhat will YOU do? • Meet service level expectations in response time and quality of service and report on the outcomes• Provide tier 2 technical support for internal and external stakeholders as needed• Identify, propose, and implement opportunities for process improvements• Installing, upgrading and maintaining business critical infrastructure and software including cloud based services• Manage business critical software and hardware including assigning and managing licenses• Assist in the asset management procedures• Backing up and managing the life cycle of critical company data, ensuring compliance with data retention policies• Assist in onboarding and offboarding employees including assigning and recovering personal computing devices.• Administration of all servers/systems:• Managing and maximize availability of the IT infrastructure.• Managing backup systems and maintains data disaster recovery plans• Creating and maintaining systems documentation• Maintaining all systems updated• Managing security of all systems per industry best practices and internal policies• Monitoring performance of systems and proactively address issues• Implementing, upgrading and decommissioning infrastructure componentsQualificationsHow do YOU qualify?- Previous experience in a systems administration role.- Ability to communicate technical information to non-technical personnel.- Certifications like MCSE, MCP, Red Hat, S+, etc will be appreciated!- Experience with some or all of the following:• Office 365• Azure Cloud (all aspects, Azure AD, App Services, etc.)• VMWare• Datto Backup• Dell VRTX• Qualys Security Tools• Windows Stack: Expert level knowledge in group policy, active directory• ITIL practices• Rackspace Hosting• Any prior experience with Vidyo, Datto, WatchGuard and Unifi would be valuableSummaryIf you enjoy learning, pushing the boundaries and continuously improving you’ll fit right in.Do you have this experience? If you answer YES, then please apply IMMEDIATELY so we can discuss your experience and interest in this opportunity!For more information on this opportunity or to apply, please reach out to Tina at tinamaria.arujah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a System Administrator with at least 4-6 years of experience? Are you comfortable in public cloud environments such as Azure?Our Vancouver based client is looking for a System Administrator who is autonomous, solution-oriented and looking for the opportunity to participate in themanagement and maintenance of all servers in all environments including software, hardware and networks.If so , then apply to this amazing position now!!AdvantagesWhat is in it for YOU?- Competitive market salary- 4 weeks paid vacation- Medical Insurance, Dental Insurance and Vision CareResponsibilitiesWhat will YOU do? • Meet service level expectations in response time and quality of service and report on the outcomes• Provide tier 2 technical support for internal and external stakeholders as needed• Identify, propose, and implement opportunities for process improvements• Installing, upgrading and maintaining business critical infrastructure and software including cloud based services• Manage business critical software and hardware including assigning and managing licenses• Assist in the asset management procedures• Backing up and managing the life cycle of critical company data, ensuring compliance with data retention policies• Assist in onboarding and offboarding employees including assigning and recovering personal computing devices.• Administration of all servers/systems:• Managing and maximize availability of the IT infrastructure.• Managing backup systems and maintains data disaster recovery plans• Creating and maintaining systems documentation• Maintaining all systems updated• Managing security of all systems per industry best practices and internal policies• Monitoring performance of systems and proactively address issues• Implementing, upgrading and decommissioning infrastructure componentsQualificationsHow do YOU qualify?- Previous experience in a systems administration role.- Ability to communicate technical information to non-technical personnel.- Certifications like MCSE, MCP, Red Hat, S+, etc will be appreciated!- Experience with some or all of the following:• Office 365• Azure Cloud (all aspects, Azure AD, App Services, etc.)• VMWare• Datto Backup• Dell VRTX• Qualys Security Tools• Windows Stack: Expert level knowledge in group policy, active directory• ITIL practices• Rackspace Hosting• Any prior experience with Vidyo, Datto, WatchGuard and Unifi would be valuableSummaryIf you enjoy learning, pushing the boundaries and continuously improving you’ll fit right in.Do you have this experience? If you answer YES, then please apply IMMEDIATELY so we can discuss your experience and interest in this opportunity!For more information on this opportunity or to apply, please reach out to Tina at tinamaria.arujah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      A .net c# developer, with asp.net, .net core, MVC, SQL, Blazor, WCF, GIT, object oriented principles, Agile/scrum experience. Testing tools: xUNIT, NUNIT, and MOQ Nice to have experience: Azure DevOps, Microservices ArchitectureThis role will report to the Development Manager, No direct reports required for this role but to provide guidance to more junior/intermediate teammatesAdvantagesThis individual can continue to work remotely – there may be a day on occasion that they may want to work from the Brantford office but we are flexible In addition to base salary, we offer:Company matched RRSPs (2%)Profit SharingHealth & Dental benefits as well as a health care spending account on top of basic coverage& moreResponsibilitiesResponsibilities Be a part of achieving the organization’s technical vision, contributing to all aspects of thetechnology development. Design and implement new web applications, APIs with high-performance, reusable code. Support and implement new data transformations between data sources. Implement industry leading solutions and technical design patterns & best practices. Collaborate with subject matter experts in the technical assessment of new designs anddevelopment work. Participate in code and system reviews during projects to ensure quality and appropriate designpatterns are followed. Collaborate with software developers and quality assurance developers to ensure thedeliverables meet testing requirements and coverage. Provide technical support for production issues; troubleshoot problems and take correctiveaction. Escalate issues to management quickly and effectively. Debug and refactor existing code. Work in an Agile/Scrum environment to deliver high quality software. Other duties as assigned.QualificationsWhat You Bring to the RoleStrong Skills With: All aspects of Software Development Life Cycle (SDLC) C# ,ASP.NET, .NET Core & .NET Framework MVC, Blazor, REST, & WCF SQL Server, including procs, views, & functions SQL Server Reporting and Integration Services GIT Repository  Automated unit testing tools such as xUnit, NUnit, & MOQ DOM, HTML5, and CSS  Agile/scrum methodologies Nice to have experience: Azure DevOps, Microservices Architecture Experience with automation workflows and a keen eye for how to design code around anautomation system.  Experience with Object Oriented PrinciplesSummaryExperience 7+ years overall IT software development experience. Bachelor's degree in Computer Science, Engineering or equivalent experience. Previous experience within the financial services industry or wealth management is an asset.LocationThe role is based out of our Brantford, Ontario office with remote options due to COVID-19 andbeyond. This role is only eligible for those who are legally entitled to work in Canada.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A .net c# developer, with asp.net, .net core, MVC, SQL, Blazor, WCF, GIT, object oriented principles, Agile/scrum experience. Testing tools: xUNIT, NUNIT, and MOQ Nice to have experience: Azure DevOps, Microservices ArchitectureThis role will report to the Development Manager, No direct reports required for this role but to provide guidance to more junior/intermediate teammatesAdvantagesThis individual can continue to work remotely – there may be a day on occasion that they may want to work from the Brantford office but we are flexible In addition to base salary, we offer:Company matched RRSPs (2%)Profit SharingHealth & Dental benefits as well as a health care spending account on top of basic coverage& moreResponsibilitiesResponsibilities Be a part of achieving the organization’s technical vision, contributing to all aspects of thetechnology development. Design and implement new web applications, APIs with high-performance, reusable code. Support and implement new data transformations between data sources. Implement industry leading solutions and technical design patterns & best practices. Collaborate with subject matter experts in the technical assessment of new designs anddevelopment work. Participate in code and system reviews during projects to ensure quality and appropriate designpatterns are followed. Collaborate with software developers and quality assurance developers to ensure thedeliverables meet testing requirements and coverage. Provide technical support for production issues; troubleshoot problems and take correctiveaction. Escalate issues to management quickly and effectively. Debug and refactor existing code. Work in an Agile/Scrum environment to deliver high quality software. Other duties as assigned.QualificationsWhat You Bring to the RoleStrong Skills With: All aspects of Software Development Life Cycle (SDLC) C# ,ASP.NET, .NET Core & .NET Framework MVC, Blazor, REST, & WCF SQL Server, including procs, views, & functions SQL Server Reporting and Integration Services GIT Repository  Automated unit testing tools such as xUnit, NUnit, & MOQ DOM, HTML5, and CSS  Agile/scrum methodologies Nice to have experience: Azure DevOps, Microservices Architecture Experience with automation workflows and a keen eye for how to design code around anautomation system.  Experience with Object Oriented PrinciplesSummaryExperience 7+ years overall IT software development experience. Bachelor's degree in Computer Science, Engineering or equivalent experience. Previous experience within the financial services industry or wealth management is an asset.LocationThe role is based out of our Brantford, Ontario office with remote options due to COVID-19 andbeyond. This role is only eligible for those who are legally entitled to work in Canada.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a SQL Developer / Modeling Consultant position? Do you want to make a difference and join a multidisciplinary team in a company ahead of its time?A company that creates innovative solutions thanks to their stochastic and combinatorial approach unique in the world! Within a dynamic team, you will find a stimulating environment where your autonomy and leadership will be valued.You will have the opportunity to help their clients conceptualize their business models on their innovative financial modeling and simulation platform!A company that counts among its customers Hydro-Québec, Énergir, Investissement Québec, AIMIA, the African Development Bank, the city of Montreal and many others. They also work in partnership with so-called companies such as Accenture, PMP and CGI.So this permanent SQL developer position in teleworking or in recent, open-concept offices in downtown Montreal may be for you!AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:• A competitive salary with the possibility of performance bonuses;• A group insurance program;• Great autonomy in your work and flexible hours;• Paid vacation during the holiday season, in addition to regular vacations;• Happy hours and corporate activities;• Unlimited snacks, drinks, tea and coffee;• Reimbursement of sports activity costs, school fees or professional training.ResponsibilitiesTheir innovative platform provides a controlled working environment with a familiar Excel interface that uses the power of a centralized database for data storage and archiving! Are you interested in the following activities?• Analyze business needs with the client and define modeling needs• Model in the application with several Excel files, integrate them into the platform, develop models on the platform and link them to an SQL database• Propose new modeling approaches based on its expertise• Ensure a strong business relationship with the client• Provide technical support to platform users• Train users at clients' level of the platform• Test new application functionality • Migrate SQL data to a new version of the applicationQualificationsQualifications: • A degree or diploma in Engineering, Computer Science or a related field, or relevant work experience in a related field (administration, information technology) • Up to 2 years of relevant database development experience with the use of Microsoft Excel and Microsoft SQL Server • Knowledge in migrating data to SQL from other data sources such as PDF, CSV and EXCEL• Excellent analytical and problem-solving skills• Interest and aptitude for financial modeling and data processing• Autonomous, energetic, and have sound judgment• Bilingualism (French and English)• Bonus points if you have experience with: ETL tools and consultingSummaryYou want to know more?Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn to Kamelya Aygun.So that we can exchange!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a SQL Developer / Modeling Consultant position? Do you want to make a difference and join a multidisciplinary team in a company ahead of its time?A company that creates innovative solutions thanks to their stochastic and combinatorial approach unique in the world! Within a dynamic team, you will find a stimulating environment where your autonomy and leadership will be valued.You will have the opportunity to help their clients conceptualize their business models on their innovative financial modeling and simulation platform!A company that counts among its customers Hydro-Québec, Énergir, Investissement Québec, AIMIA, the African Development Bank, the city of Montreal and many others. They also work in partnership with so-called companies such as Accenture, PMP and CGI.So this permanent SQL developer position in teleworking or in recent, open-concept offices in downtown Montreal may be for you!AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:• A competitive salary with the possibility of performance bonuses;• A group insurance program;• Great autonomy in your work and flexible hours;• Paid vacation during the holiday season, in addition to regular vacations;• Happy hours and corporate activities;• Unlimited snacks, drinks, tea and coffee;• Reimbursement of sports activity costs, school fees or professional training.ResponsibilitiesTheir innovative platform provides a controlled working environment with a familiar Excel interface that uses the power of a centralized database for data storage and archiving! Are you interested in the following activities?• Analyze business needs with the client and define modeling needs• Model in the application with several Excel files, integrate them into the platform, develop models on the platform and link them to an SQL database• Propose new modeling approaches based on its expertise• Ensure a strong business relationship with the client• Provide technical support to platform users• Train users at clients' level of the platform• Test new application functionality • Migrate SQL data to a new version of the applicationQualificationsQualifications: • A degree or diploma in Engineering, Computer Science or a related field, or relevant work experience in a related field (administration, information technology) • Up to 2 years of relevant database development experience with the use of Microsoft Excel and Microsoft SQL Server • Knowledge in migrating data to SQL from other data sources such as PDF, CSV and EXCEL• Excellent analytical and problem-solving skills• Interest and aptitude for financial modeling and data processing• Autonomous, energetic, and have sound judgment• Bilingualism (French and English)• Bonus points if you have experience with: ETL tools and consultingSummaryYou want to know more?Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn to Kamelya Aygun.So that we can exchange!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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