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        • Ottawa, Ontario
        • Contract
        Are you looking to develop your professional experience in the telecommunications industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for a Bilingual Customer Service Representative for our client, a leading telecommunications company, in Ottawa.This is a great opportunity for individuals eager to grow their customer service experience in contact centre environments. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a leading telecommunications company- Work from Home for now- Ottawa location- $21 /hour- 6-month contract - possibility of extension- Variable shifts - Day, Evening, and Weekend- Professional work environment- Start date: May 3rd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Responding to customer requests in a prompt, accurate, and professional manner* Handling any inquiries which require investigation or follow-up* Answering and resolving billing issues* Ensuring requests and inquiries are transferred to the appropriate area* Developing and maintaining good client relationships while ensuring confidentiality* Using call tracking systems to log all inquiries for documentation purposesQualifications- Minimum 2 years of contact centre customer service experience- Bilingual in French and English- Strong organizational and time management skills- Quick learner - Ability to work from home (wired internet connection - modem to computer via ethernet cable)SummaryIf you are interested in the Bilingual Customer Service Representative role and would like to work in Ottawa, please apply online on www.randstad.ca. Qualified candidates will be contacted.
        Are you looking to develop your professional experience in the telecommunications industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for a Bilingual Customer Service Representative for our client, a leading telecommunications company, in Ottawa.This is a great opportunity for individuals eager to grow their customer service experience in contact centre environments. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a leading telecommunications company- Work from Home for now- Ottawa location- $21 /hour- 6-month contract - possibility of extension- Variable shifts - Day, Evening, and Weekend- Professional work environment- Start date: May 3rd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:* Responding to customer requests in a prompt, accurate, and professional manner* Handling any inquiries which require investigation or follow-up* Answering and resolving billing issues* Ensuring requests and inquiries are transferred to the appropriate area* Developing and maintaining good client relationships while ensuring confidentiality* Using call tracking systems to log all inquiries for documentation purposesQualifications- Minimum 2 years of contact centre customer service experience- Bilingual in French and English- Strong organizational and time management skills- Quick learner - Ability to work from home (wired internet connection - modem to computer via ethernet cable)SummaryIf you are interested in the Bilingual Customer Service Representative role and would like to work in Ottawa, please apply online on www.randstad.ca. Qualified candidates will be contacted.
        • North York, Ontario
        • Contract
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $16.42/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $16.42/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        • North York, Ontario
        • Contract
        Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Sales experience, and enjoy working in rich culture!Contract to permanent position starting as of Monday April 12th 2021 What(Job title)?- Outbound Solutions Specialist (Customer service and telesales agent) - Selling Home warranty to clients for a mortgage company. Where?- Work from home When?- Training starts Monday April 12, 2021Hours of Operation:Monday - Saturday 1 pm to 9 pm Pay rate: $15 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent English communication skills- Detail oriented & organized- Strong computer skills- Full time availability Here's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Telesales"- Apply directly on www.randstad.caSummaryOutbound Customer Solutions Specialist (Telesales agent)Start date: April 12 2021Pay: $15 per hour
        Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your Sales experience, and enjoy working in rich culture!Contract to permanent position starting as of Monday April 12th 2021 What(Job title)?- Outbound Solutions Specialist (Customer service and telesales agent) - Selling Home warranty to clients for a mortgage company. Where?- Work from home When?- Training starts Monday April 12, 2021Hours of Operation:Monday - Saturday 1 pm to 9 pm Pay rate: $15 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Safe and clean working environment- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent English communication skills- Detail oriented & organized- Strong computer skills- Full time availability Here's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Telesales"- Apply directly on www.randstad.caSummaryOutbound Customer Solutions Specialist (Telesales agent)Start date: April 12 2021Pay: $15 per hour