2021 proved to be a demanding year for the human resource sector. Due to pandemic safety concerns and shifts in worker expectations, many HR departments were forced to adopt new workplace practices that included remote and hybrid work options. These shifts in workforce management are not expected to go anywhere in 2022, which means many HR teams will need to develop permanent remote and hybrid work model policies and guidelines. Additionally, for the first time in modern history, HR professionals will find themselves managing workforces that consist of employees spanning four generations. The need for multigenerational recruitment and workplace practices that address the needs of all generations will be a must in 2022. Another major challenge facing the HR sector are growing skills and labour shortages. For HR specialists to attract, hire and retain top talent, they must develop innovative recruitment practices, focus on enhanced employee engagement strategies and invest in both upskilling and reskilling to help close skill gaps.

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