11 jobs found for Customer service in Etobicoke, Ontario

We are seeking a delivery-focused, Mid-Level IT Business Analyst with specialized expertise in the Microsoft Dynamics 365 CRM/CE ecosystem to support an enterprise-level platform implementation. In this role, you will act as the vital bridge between frontline operational teams, regulatory stakeholders, and technical developers.Your day-to-day focus will center on eliciting operational requirements, mapping future-state workflows, and converting complex reg

Do you have experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets? Do you have excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively? If so, this would be a great opportunity for you!Our client is looking for an Intermediate Specialized IT Consultant for a 12 month contract in Toronto.This is an onsite role.Rate: $486.05 - $522.8 Advan

Job DescriptionThe Senior Front End Development Specialist will support interim updates for a client's commemorative program, focusing on the client search experience for the Commemorative Tree and Bench Program. The role involves designing, developing, testing, and implementing software components for a specialized portal. The primary focus is on ensuring a high-quality customer service experience while meeting stringent technical, accessibility, privacy,

Job DescriptionThe Senior Front End Development Specialist will be a key contributor to developing a unified client search experience for both drop-in and registered activities, serving as the entry point into the vendor application, ACTIVENet. This new program search tool will integrate with existing public-facing features and introduce new functionality informed by extensive usability testing to enhance customer service. The role focuses on designing, de

We are seeking a highly accomplished and technical Senior Solutions Designer - CRM for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a leadership capacity within the architecture and integration streams, specializing in designing, building, and modernizing complex cloud-based customer relationship management ecosystems.As a principal solutions designer, you will evaluate existing system landscapes, map out target

As a Project Control Officer, you will join a specialized Business Support team to facilitate critical organizational onboarding and user registration activities. This role is central to supporting large-scale data consolidation efforts and ensuring seamless client integration. You will act as a key point of contact for stakeholders, managing the end-to-end enrollment process while maintaining high standards of data integrity and security within an Identit

Our client, is seeking a proactive Project Coordinator to provide critical execution capacity to their AI Adoption team during a period of accelerating technology adoption and rising operational load.In this role, you will play a key part in bridging the gap between cutting-edge AI product development and day-to-day business operations. You will support the team by keeping user-facing documentation up to date, onboarding new users, managing intake and feed

We are seeking an analytical and client-focused Intermediate Specialized IT Consultant to provide high-quality Tier 2 subject matter expertise and technical support for a large-scale Healthcare Human Resources Information System (HRIS). In this role, you will manage service requests and incident resolution pipelines to ensure seamless payroll, scheduling, and financial operations for 177 corporate clients and over 31,000 healthcare employees. Acting as a c

We are seeking a detail-oriented and motivated Junior Application Support Specialist to provide operational support, system maintenance, and ticket governance for enterprise-level business applications. In this role, you will act as a foundational technical link, ensuring software environments run efficiently by tracking system telemetry, identifying application variances, and executing standardized service workflows. This position is ideal for an IT profe

We are seeking a highly motivated and customer-focused Intermediate Application Support Specialist for an enterprise-level contract opportunity based in Toronto. In this role, you will be responsible for providing high-quality technical expertise and operational support for core software-as-a-service (SaaS) and Salesforce-based applications.As a core link between end users, technical engineering squads, and business stakeholders, you will ensure optimal ap

Do you have 5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant? Do you have experience providing senior level strategic and operational advice regarding the business, resourcing and financial impacts of proposed enhanc