43 jobs found for Service Delivery

We are seeking a Senior Business Analyst to join a high-performing team focused on modernizing service delivery through Agile frameworks and AI-driven solutions. This role requires a professional who can bridge the gap between complex business needs and technical execution. You will lead the charge in user research, backlog management, and incident triaging, ensuring that systems—including large-scale COTS applications like Cúram—remain aligned with strate

Our client, a leading organization in the vehicle distribution sector, is actively seeking an SAP Services & Support Manager to provide strategic and operational leadership for their SAP landscape. This permanent, hybrid role is critical for aligning the SAP roadmap with business goals and maximizing the product’s value across the enterprise. The successful candidate will lead the SAP Services and Support Team (S3), oversee the full product lifecycle (from

Randstad Canada is currently recruiting individual for contract position for an administrative and dispatch professional. Do you have a background in dispatch coordination or administrative experience in the transportation industry? Do you have a customer excellence mindset and strive to deliver during a multifaceted process? Are you willing to learn and absorb to further your skill set in the administrative, customer service, and operational industries? I

We are seeking two Senior Business Analysts to join our team for a mission-critical project focused on digital service delivery and court case management solutions. This role is ideal for a seasoned professional who excels at bridging the gap between complex business needs and technical Azure-based solutions. You will be responsible for leading requirements gathering through JAD sessions, creating detailed functional documentation, and ensuring high-qualit

Our client is seeking a dynamic and customer-focused Service Coordinator to join their team. In this role, you will be responsible for managing daily customer service needs, efficiently scheduling and dispatching field service technicians, driving service revenue, and cultivating strong client relationships. You will serve as a key link between their customers and technical staff, ensuring seamless operations and excellent service delivery across the regio

We are seeking an experienced Senior Project Manager to lead the strategic planning and preparatory work for a large-scale technology modernization initiative. This role is focused exclusively on laying the groundwork for future execution, ensuring that all strategic, technical, and organizational elements are aligned for successful delivery in the coming years. The goal is to modernize a legacy application portfolio by transitioning to a secure, cloud-bas

We are seeking a Senior Business Systems Analyst to join the Road Allowance and Control System (RACS) Modernization Project team. This initiative is focused on replacing a legacy system with a modernized, secure, and legislative-compliant tool (COTS or SaaS). The new system will address increased operational demands and enhance functionality for staff across multiple divisions and external utility partners, ensuring more efficient service delivery for perm

We are seeking a Business Analyst to provide a comprehensive range of I&IT services for diverse business and technological needs. In this role, you will act as a vital bridge between business stakeholders and IT delivery teams, gathering and analyzing requirements for complex, large-scale systems. You will lead the development of detailed user stories and business process models within Agile/Iterative environments, ensuring that technical solutions align w

We are seeking a Solutions Designer specializing in enterprise CRM platforms to drive the technical design and configuration of digital applications. This role focuses on translating high-level requirements into scalable solutions, emphasizing a "configuration-first" approach while maintaining the technical depth to develop custom components when necessary. You will be a key contributor to modernization initiatives, working within an Agile/Scrum environmen

We are looking for a high-caliber Senior Project Manager to lead large-scale, high-profile, and high-risk I&IT initiatives. This role is focused on the front-end development of vital events initiatives for Ontario citizens. You will be responsible for ensuring that complex application development projects meet stringent business requirements while remaining on time, within scope, and under budget. This is a critical leadership role requiring a blend of agi

The Facilities Services Customer Center Operator provides customer service and front-line support to the client site with respect to the maintenance and operations of their building(s).Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests. The Dispatch Centre is a critical environ

We are seeking a Full Stack Software Developer to join the Operations Maintenance and Support Branch (OMSB). This role is centered on the Application Maintenance and Support (M&S) of a diverse portfolio of .NET applications hosted in Microsoft Azure. You will contribute to both ongoing projects and critical operational activities, ensuring business solutions remain high-performing, secure, and aligned with statutory requirements. The ideal candidate excels

Our client is seeking a high-level Network Specialist to act as a technical cornerstone for our infrastructure team. In this role, you will bridge the gap between hands-on engineering and strategic leadership, helping to design and maintain robust network solutions that span our multi-city data centers while mentoring junior team members to excellence.Advantages• Impactful Reach: Support critical infrastructure across Winnipeg• Cutting-Edge Tech: Gain hand

We are seeking a Business Analyst to support the strategic and operational initiatives of Data Centre Operations. This role focuses on the intersection of technical infrastructure and business planning, requiring a candidate who can develop high-quality technical policies, standard operating procedures, and business cases. You will be instrumental in leading annual planning activities, training programs, and branch-wide communication strategies while ensur

We are seeking an accomplished Senior Portfolio Manager to lead the strategic implementation and operationalization of a large-scale Enterprise Technology Transformation portfolio. This high-impact role is responsible for shaping the modernization of cloud infrastructure, data platforms, and enterprise systems. A core objective is to evolve the existing Technology Delivery Office into a value-driven function that establishes core technology platforms as cl

We are seeking a detail-oriented and analytical Operations Officer to join our Cash Management Department. This role is central to ensuring the seamless movement of client cash across our wealth business lines. You will be responsible for high-volume transaction processing, maintaining rigorous industry compliance, and providing exceptional service to internal and external stakeholders. This is an excellent opportunity to gain experience within a major fin

We are looking for a Senior Business Analyst with 10+ years of experience to provide comprehensive I&IT business analysis services for complex, multi-client organizations. This role is essential for bridging the gap between diverse business needs and technical I&IT solutions. You will lead requirements gathering, develop strategic business cases, and apply re-engineering concepts to promote alternative, cost-effective service delivery. The ideal candidate

We are seeking a Senior IT Enterprise Architect/Strategist to provide executive-level leadership and deep technical expertise in Public Key Infrastructure (PKI). This role is focused on the modernization and migration of mission-critical identity services. You will lead the transition of applications from legacy Entrust TruePass solutions to a modern OCSP / X.509 architecture, oversee CA upgrades, and develop the strategic roadmap for a potential migration

We are seeking a Senior Business Analyst to provide comprehensive I&IT services for diverse business and technological needs. This role is responsible for bridging the gap between business stakeholders and technical teams by assessing problems, identifying opportunities, and documenting requirements that drive effective technology solutions. You will be a key driver in the modernization of enterprise applications, leveraging Microsoft Power Platform and Dy

We are seeking an accomplished Senior Program Manager to lead strategic digital planning and implementation efforts for complex, multi-year clinical initiatives. This high-impact role involves overseeing provincial-scale projects from inception through to close-out, ensuring that executive expectations are translated into successful program deliverables. You will be responsible for defining program governance, managing multi-channel funding streams, and pr

We are seeking a Senior Business Analyst to provide expert-level I&IT business analysis services for clients with complex technological needs. In this role, you will bridge the gap between business stakeholders and technical teams, translating high-level business problems into detailed specifications for technology solutions. The ideal candidate has extensive experience in UML modeling, Agile methodologies, and data requirements specification, ensuring tha

Do you have 8 years of Curam knowledge and experience? Do you have experience in technical solutioning and support for project/tech leads and architects? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer for a 12 month contract in North York.This is an onsite role.Rate: 641.96-676.04Advantages• Earn a competitive rate within the industry.• Location: Onsite.• Potential for extension.Responsibilities• Un

We are seeking nine motivated and detail-oriented Operations Officers II to join our Credit Centre Adjudication team. This role provides a vital blend of back-office processing and active telephone support, ensuring operational effectiveness and exceptional service delivery. This is a 6-month contract with potential for extension or permanent conversion based on performance and business needs. It is an ideal opportunity for professionals looking to establi

We are seeking a Technical Specialist with a heavy focus on Merative Cúram Social Program Management (SPM) to lead the development and integration of case management and ERP solutions. This role requires a hands-on developer to translate complex technical specifications into tested, scalable applications. You will be responsible for the full development lifecycle, from initial analysis and design to production support and the mentoring of fellow developers

We are seeking two Senior Business Analysts to lead the implementation of an Electronic Medical Record (EMR) system within a unique Correctional Health Care environment. This role is highly specialized, focusing on navigating the complex Corporate Architecture Review Board gates. You will be instrumental in developing the Business, System, and Information Architecture documents required for project success. If you are an agile thinker with a deep backgroun

We are seeking a Senior Business Analyst with deep expertise in the IBM Cúram Social Program Management platform. This role is critical for bridging the gap between complex social program requirements and technical I&IT solutions. You will lead the requirements life cycle, from high-level stakeholder consultations and Joint Application Design (JAD) sessions to detailed mockup creation and integration support. The ideal candidate brings a blend of technical

The Operations Officer III is a critical member of the Business Banking Fulfillment team. In this role, you will ensure the seamless completion of credit fulfillment for business customers, specifically focusing on the funding, maintenance, and documentation of credit products. This position is 95% back-office focused, requiring high attention to detail and a commitment to meeting strict 24-hour service level agreements (SLAs).Success in this role will be

Do you have at least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies? Do you have experience with developing business design document, functional & non- functional requirements? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer for a 6 month contract in Toronto.This is a hybrid role.Advantages• Earn a competitive rate within the industry.• Location: From Octobe

We are seeking a Senior Identity Access Management (IAM) Consultant with deep expertise in the Oracle Identity and Access Management Suite to support mission-critical secure environments. This role focuses on the end-to-end sustainment of large-scale COTS-based identity systems, managing over 10,000 users. You will be responsible for the health, performance, and lifecycle management of the Oracle technology stack, including incident resolution, patch manag

We are seeking an ITSM Specialist to support large-scale technology initiatives by bridging the gap between project administration and operational service delivery. This role involves working closely with Project Managers and Portfolio Leads to manage activities across various mission-critical environments. You will be responsible for the day-to-day coordination of I&IT service management tasks, ensuring project schedules and deliverables remain on track.