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      • Mississauga, Ontario
      • Permanent
      Do you have experience working as a Customer Service Representative? Do you enjoy problem-solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service Representative for a PERMANENT opportunity in Mississauga. The ideal candidate will primarily be responsible for performing all functions of customer service and providing support to the Company’s sales team. They will work closely with all members of the Company team to provide superior customer service to existing, new, and potential customers.Position: Customer Service RepresentativeEmployment Type: Full-Time Permanent Location: Mississauga, ON. (Derry Rd E & Bramalea Rd)Hours: Monday - Friday | 8:00am to 4:30pm Hourly Wage: $20 - $22/hr Advantages- Competitive hourly wage of $20-22/hr - Monday to Friday (8am to 5 pm Or 9am to 6 pm)- Easily accessible location in Mississauga (transit accessible) - Opportunities for growth- Benefits & vacation Responsibilities- Representing the Company in a positive, courteous, and professional manner- Communicating with existing clients and potential customers through telephone, facsimile and e-mail sales- Processing customer orders- Handling customer complaints and returned goods- Establishing rapport with customers through positive communication skills- Collaborating with and supporting the efforts of the Company’s sales team- Handling inbound, unsolicited calls as prospective sales leads and passing leads to sales managers- Cross training in all areas of office and warehouse- Providing support to warehouse staff including picking, packing, and shipping orders, and receiving incoming goods- Promoting a positive employee culture and actively supporting employee communication and continuous improvement initiatives- Attending and participating in sales training- Compliance with all Company policies and safety rules and regulations- Maintaining work areas in a clean, orderly, and safe mannerQualifications- Post-secondary education or experience in related field preferred - 2-4 years’ previous sales or customer service experience- Fluent in English, both written and verbal (Bilingual French is an asset)- Exceptional telephone sales skills and proven track record in outstanding customer service- Strong interpersonal and communication skills with a focus on customer service- Demonstrated ability to build professional relationships within and outside the organization- Attention to detail- Strong problem solving and negotiation skills- Self-motivated with the ability to work independently and contribute to company growth- Proficient in computer software applications including Microsoft Office Applications and ERP systems- Demonstrated team player with experience contributing to multi-disciplinary functions- Maintain confidential company information and knowledge- Capable of sustained mental and physical effort while working with required processes- A desire and ability to engage in continuing education and skills upgrading and adapt to environmental and technological changeSummaryInterested in the Customer Service Representative opportunity?1. Send your resume to shiela.perez@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resumeCorporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to julia.barzetti@randstad.ca@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have experience working as a Customer Service Representative? Do you enjoy problem-solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service Representative for a PERMANENT opportunity in Mississauga. The ideal candidate will primarily be responsible for performing all functions of customer service and providing support to the Company’s sales team. They will work closely with all members of the Company team to provide superior customer service to existing, new, and potential customers.Position: Customer Service RepresentativeEmployment Type: Full-Time Permanent Location: Mississauga, ON. (Derry Rd E & Bramalea Rd)Hours: Monday - Friday | 8:00am to 4:30pm Hourly Wage: $20 - $22/hr Advantages- Competitive hourly wage of $20-22/hr - Monday to Friday (8am to 5 pm Or 9am to 6 pm)- Easily accessible location in Mississauga (transit accessible) - Opportunities for growth- Benefits & vacation Responsibilities- Representing the Company in a positive, courteous, and professional manner- Communicating with existing clients and potential customers through telephone, facsimile and e-mail sales- Processing customer orders- Handling customer complaints and returned goods- Establishing rapport with customers through positive communication skills- Collaborating with and supporting the efforts of the Company’s sales team- Handling inbound, unsolicited calls as prospective sales leads and passing leads to sales managers- Cross training in all areas of office and warehouse- Providing support to warehouse staff including picking, packing, and shipping orders, and receiving incoming goods- Promoting a positive employee culture and actively supporting employee communication and continuous improvement initiatives- Attending and participating in sales training- Compliance with all Company policies and safety rules and regulations- Maintaining work areas in a clean, orderly, and safe mannerQualifications- Post-secondary education or experience in related field preferred - 2-4 years’ previous sales or customer service experience- Fluent in English, both written and verbal (Bilingual French is an asset)- Exceptional telephone sales skills and proven track record in outstanding customer service- Strong interpersonal and communication skills with a focus on customer service- Demonstrated ability to build professional relationships within and outside the organization- Attention to detail- Strong problem solving and negotiation skills- Self-motivated with the ability to work independently and contribute to company growth- Proficient in computer software applications including Microsoft Office Applications and ERP systems- Demonstrated team player with experience contributing to multi-disciplinary functions- Maintain confidential company information and knowledge- Capable of sustained mental and physical effort while working with required processes- A desire and ability to engage in continuing education and skills upgrading and adapt to environmental and technological changeSummaryInterested in the Customer Service Representative opportunity?1. Send your resume to shiela.perez@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resumeCorporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to julia.barzetti@randstad.ca@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Vancouver, British Columbia
      • Contract
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the British Columbia area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer-focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extend hours as necessary - Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the British Columbia area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer-focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extend hours as necessary - Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Bedford, Nova Scotia
      • Contract
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in Nova Scotia! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare)Location - REMOTE i.e., Work from HomeSalary - $18.50/hrFull-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!)Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls- Providing excellent customer service and being customer-focused.- Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis.- Attention to detail is essential for this position- Being tech-savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback.- Flexibility to work a special schedule and extend hours as necessary- Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows (7 or above) computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited.SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in Nova Scotia! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare)Location - REMOTE i.e., Work from HomeSalary - $18.50/hrFull-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!)Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls- Providing excellent customer service and being customer-focused.- Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis.- Attention to detail is essential for this position- Being tech-savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback.- Flexibility to work a special schedule and extend hours as necessary- Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows (7 or above) computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited.SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Stoney Creek, Ontario
      • Permanent
      Customer service representative in Stoney Creek Do you come from Customer Service experience? Are you looking for your next career in an environment that offers a fun and exciting work culture, fast paced setting and extensive training? Are you looking to set roots in an established organization that offers room for growth and great overall compensation? If you are looking for a full time opportunity in Stoney Creek, we want to hear from you. A typical day in this role would include building and maintaining daily relationships with existing customers through relationship building, entering orders, quotes and providing excellent customer service. You will report directly to the inside sales manager and work closely with the inside sales team. This position offers great compensation with 2 weeks’ vacation, paid bonuses, RRSP with company matching contributions, great benefit package and room for growth. If you are interested in applying for this opportunity please apply online at randstad.ca today or email chanel.brasseur@randstad.ca if you are interested and want to hear more!Advantages- Permanent opportunity with full-time hours- Monday-Friday flexible daytime hours- $40 000 to $45 000 annually to start based on experience- 2 weeks of vacation plus one personal day- RRSP with company matching contributions- 8% yearend bonus based on performance - Tuition reimbursement- Full benefits provided after probation- Endless opportunity for growth- Fast-paced work environment- Great Stoney Creek locationResponsibilities- Entering customer orders and quotes in ERP system- Reviewing and responding to internal and external customer e-mails and alerts, including potential sales leads- Tracking status on all open quotes and attempt to secure an order - Resolve customer inquiries and complaints by investigating the issue, understanding the root cause and developing solutions, escalating to Quality Department when necessary- Sending invoices to customers and overseeing the resolution of customer open invoice issues- Develop internal and external partnerships to enhance overall customer service experienceQualifications- Possess strong customer service and administrative skills- Ability to exercise good judgment and prioritize efficiently - Proficient in MS Excel and Word- Must be an excellent communicator- Must have great attention to detail and time management skills- Ability to work in a fast-paced environmentSummaryHow to Apply?1) Email your resume to destina.okanovic@randstad.ca or chanel.brasseur@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Customer service representative in Stoney Creek Do you come from Customer Service experience? Are you looking for your next career in an environment that offers a fun and exciting work culture, fast paced setting and extensive training? Are you looking to set roots in an established organization that offers room for growth and great overall compensation? If you are looking for a full time opportunity in Stoney Creek, we want to hear from you. A typical day in this role would include building and maintaining daily relationships with existing customers through relationship building, entering orders, quotes and providing excellent customer service. You will report directly to the inside sales manager and work closely with the inside sales team. This position offers great compensation with 2 weeks’ vacation, paid bonuses, RRSP with company matching contributions, great benefit package and room for growth. If you are interested in applying for this opportunity please apply online at randstad.ca today or email chanel.brasseur@randstad.ca if you are interested and want to hear more!Advantages- Permanent opportunity with full-time hours- Monday-Friday flexible daytime hours- $40 000 to $45 000 annually to start based on experience- 2 weeks of vacation plus one personal day- RRSP with company matching contributions- 8% yearend bonus based on performance - Tuition reimbursement- Full benefits provided after probation- Endless opportunity for growth- Fast-paced work environment- Great Stoney Creek locationResponsibilities- Entering customer orders and quotes in ERP system- Reviewing and responding to internal and external customer e-mails and alerts, including potential sales leads- Tracking status on all open quotes and attempt to secure an order - Resolve customer inquiries and complaints by investigating the issue, understanding the root cause and developing solutions, escalating to Quality Department when necessary- Sending invoices to customers and overseeing the resolution of customer open invoice issues- Develop internal and external partnerships to enhance overall customer service experienceQualifications- Possess strong customer service and administrative skills- Ability to exercise good judgment and prioritize efficiently - Proficient in MS Excel and Word- Must be an excellent communicator- Must have great attention to detail and time management skills- Ability to work in a fast-paced environmentSummaryHow to Apply?1) Email your resume to destina.okanovic@randstad.ca or chanel.brasseur@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Mississauga, Ontario
      • Permanent
      • $50,000 per year
      Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an permanent full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: Permanent Hours of operation: Monday - Friday regular business hours (no evenings or weekends)Salary: 50kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyBenefits + VacationAdvantages- Permanent opportunity- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about customer service? Do you enjoy helping others? Are you passionate about problem-solving? Do you enjoy working in a team environment? Are you bilingual in French and English? Then we have the role for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well known retail corporation in the Mississauga area.This is an permanent full-time position, working for a well-known company in the Mississauga area. To find out more, read below.Type: Permanent Hours of operation: Monday - Friday regular business hours (no evenings or weekends)Salary: 50kLocation: Work from home!Benefits from day 1Time off as requestedWork from home for the time beingWorking for a large, well-known companyBenefits + VacationAdvantages- Permanent opportunity- Regular business hours (no evenings or weekends)- Competitive salary (48k)- Work from home - Benefits from day 1- Time off as requested- Opportunity to get your foot in the door- Room for growth and career development - Wellness Wednesday- Working on a close team- Mississauga locationResponsibilitiesJob Duties of a Bilingual Customer Service Representative are, but not limited to:- Responding to and resolving customers inquiring and concerns - Dealing with any conflict or challenges that have been identified by customers - Working with the stores to investigate customers concerns and creating an action plan to resolve the issue- Providing compensation for the customers, documenting all important information into the system- Working as a team to come up with the best resolution for each conflict -Providing feedback to upper management and partners- Providing top-notch customer service on every callQualifications- Bilingual in Frech and Eglish is MANDATORY- Customer Service experience (min 1 year)- Escalation experience is an asset - Organization and time management- Quick thinking and creative- Team playerIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from youSummaryIf this sounds like something that interests you, apply today!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Customer Service Representative Coordinator"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Ottawa, Ontario
      • Contract
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your schedule for a month at a time!- Pay would be $22.17/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Strong communication skills- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your schedule for a month at a time!- Pay would be $22.17/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Strong communication skills- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • North York, Ontario
      • Contract
      • $18.40 per hour
      Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Etobicoke, Ontario
      • Permanent
      • $40,000 - $42,000 per year
      Would you like to work in a bustling construction-based organization?Your work will be very independent - working out of the shipping/warehouse department.This will be a very stable and secure role!Every day is a little bit different with lots of variety, and it is a faced paced role.This role is working onsite at Rexdale and Martin Grove in Etobicoke...Advantages- You will be paid $21.00/hour and guaranteed 37.5 hours/week- There is lots of variety in the role- Work hours 8:30 am to 4:30 pm Monday to Friday- Benefits and vacation packageResponsibilities- Responsible for the entire billing cycle for COD - Responsible for communicating to COD customers on payment agreement prior to delivery- Review and ensure HST calculates correctly, shipping and other auxiliary costs related to customers’ invoice- Review all information to ensure they match sales information before finalizing the bill/invoice for mailing to customers- Review and post batch invoices into the accounting systems daily - Process credit card returns and requests and obtain the approval for the reimbursementQualifications- Office administration and bookkeeping skills and knowledge- Analytical and problem-solving skills - Decision making and customer management skills - Effective verbal and listening communications skills - Very effective data and reporting organizational skills SummaryPlease apply directly to the ad, but if you have direct questions, please contact me after applying:Debra Donaghey, Senior Consultant, Finance & Accounting416.949.9899 call/text/WhatsAppdebra.donaghey@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Would you like to work in a bustling construction-based organization?Your work will be very independent - working out of the shipping/warehouse department.This will be a very stable and secure role!Every day is a little bit different with lots of variety, and it is a faced paced role.This role is working onsite at Rexdale and Martin Grove in Etobicoke...Advantages- You will be paid $21.00/hour and guaranteed 37.5 hours/week- There is lots of variety in the role- Work hours 8:30 am to 4:30 pm Monday to Friday- Benefits and vacation packageResponsibilities- Responsible for the entire billing cycle for COD - Responsible for communicating to COD customers on payment agreement prior to delivery- Review and ensure HST calculates correctly, shipping and other auxiliary costs related to customers’ invoice- Review all information to ensure they match sales information before finalizing the bill/invoice for mailing to customers- Review and post batch invoices into the accounting systems daily - Process credit card returns and requests and obtain the approval for the reimbursementQualifications- Office administration and bookkeeping skills and knowledge- Analytical and problem-solving skills - Decision making and customer management skills - Effective verbal and listening communications skills - Very effective data and reporting organizational skills SummaryPlease apply directly to the ad, but if you have direct questions, please contact me after applying:Debra Donaghey, Senior Consultant, Finance & Accounting416.949.9899 call/text/WhatsAppdebra.donaghey@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Belleville, Ontario
      • Permanent
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 10,000 employees, who work in almost 80 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge!Reporting to the Customer Service Supervisor, the Senior Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You plan deliveries by coordinating inventory status and shipments of orders or material offers in a way that respect your business partners’ ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilities Accountable Ensure fast and efficient handling of the need or order so as to satisfy the customer or supplier Follow up on the order or need, from handling to delivery or conclusion Responsible Perform real-time order entry and apply customer service procedures and standards Document your customer or supplier files based on customer service processes and business rules Create and maintain professional relationships with your customers and business partners Solve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessary Establish the level of an order or break down orders or needs in accordance with allocations/business rules and Sand OP demand plan Validate the status of orders or material supplies and communicate it to customers or suppliers Place orders according to customer consignment and replenishment inventory levels Apply discounts and surcharges as required Inform stakeholders in cases of changes in orders or material supplies in relation to the production order status Ensure the accuracy of prices and order data, or customer or supplier material supply in the system Plan order deliveries within capacity and coordinate shipments and transportation usage in an optimal and economical manner Coordinate inventory status, delivery dates and other specific material order or supply requirements Manage backorder processing, in accordance with guidelines Create returns (virtual and physical) Perform the VA14L daily Close past orders that are still open Experiences and strengthsDEC (college diploma) in administration and/or operations management or equivalent experience2 - 5 years of relevant experience in a manufacturing sectorAbility to act and react quickly while working on a number of files at the same timeCollaborative spirit needed to work closely with all team membersCustomer-centric approach and excellent communication and listening skillsAbility to work independentlyAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsAbility to develop a deep understanding of the operational context, customer businesses and Cascades' value propositionInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems)Exemplary rigour in carrying out your responsibilitiesProficiency with various computer tools including Microsoft Office LocationWe are looking for a talented and competitive CSR who thrives in a quick sales cycle environment. Employment Status: Monday to Friday, full-time, year roundWork Location: Hybrid, Vaughan/ScarboroughCore competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focusCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.  
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 10,000 employees, who work in almost 80 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge!Reporting to the Customer Service Supervisor, the Senior Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You plan deliveries by coordinating inventory status and shipments of orders or material offers in a way that respect your business partners’ ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilities Accountable Ensure fast and efficient handling of the need or order so as to satisfy the customer or supplier Follow up on the order or need, from handling to delivery or conclusion Responsible Perform real-time order entry and apply customer service procedures and standards Document your customer or supplier files based on customer service processes and business rules Create and maintain professional relationships with your customers and business partners Solve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessary Establish the level of an order or break down orders or needs in accordance with allocations/business rules and Sand OP demand plan Validate the status of orders or material supplies and communicate it to customers or suppliers Place orders according to customer consignment and replenishment inventory levels Apply discounts and surcharges as required Inform stakeholders in cases of changes in orders or material supplies in relation to the production order status Ensure the accuracy of prices and order data, or customer or supplier material supply in the system Plan order deliveries within capacity and coordinate shipments and transportation usage in an optimal and economical manner Coordinate inventory status, delivery dates and other specific material order or supply requirements Manage backorder processing, in accordance with guidelines Create returns (virtual and physical) Perform the VA14L daily Close past orders that are still open Experiences and strengthsDEC (college diploma) in administration and/or operations management or equivalent experience2 - 5 years of relevant experience in a manufacturing sectorAbility to act and react quickly while working on a number of files at the same timeCollaborative spirit needed to work closely with all team membersCustomer-centric approach and excellent communication and listening skillsAbility to work independentlyAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsAbility to develop a deep understanding of the operational context, customer businesses and Cascades' value propositionInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems)Exemplary rigour in carrying out your responsibilitiesProficiency with various computer tools including Microsoft Office LocationWe are looking for a talented and competitive CSR who thrives in a quick sales cycle environment. Employment Status: Monday to Friday, full-time, year roundWork Location: Hybrid, Vaughan/ScarboroughCore competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focusCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.  
      • Pointe-Claire, Québec
      • Permanent
      We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?Contact us for more information!Advantages- Permanent position offering a great deal of diversity- Daytime schedule, Monday to Friday on a 40 hour/week basis- Competitive salary, depending on experience- Group insurance program- Voluntary savings program (TFSA, RRSP)- Advantageous vacation plan - 4 weeks upon hiring- Day off for your birthday- Social clubResponsibilities- Represent the company in a professional manner to our clients;- Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);- Create customer files, quotes, orders, work orders, invoices, products in our ERP system;- Do daily follow-ups using our ERP system and Excel files- Collect invoices- Related tasks according to needs, qualifications and interestQualifications- DES required: DEP or DEC an asset- Minimum experience of 1-3 years in a similar role- Good command of French and English, spoken and written- Good knowledge of Word (intermediate level) and Excel (basic level)- Excellent customer service skills- Knowledge of ERP: Servicentre/Acomba a strong assetProfessional skills:- Punctual- Responsible- Autonomous- Good organizational skills- Ability to set priorities- Ability to multi-task- Sense of initiative- Resourceful- Efficient- inquisitiveSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?Contact us for more information!Advantages- Permanent position offering a great deal of diversity- Daytime schedule, Monday to Friday on a 40 hour/week basis- Competitive salary, depending on experience- Group insurance program- Voluntary savings program (TFSA, RRSP)- Advantageous vacation plan - 4 weeks upon hiring- Day off for your birthday- Social clubResponsibilities- Represent the company in a professional manner to our clients;- Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);- Create customer files, quotes, orders, work orders, invoices, products in our ERP system;- Do daily follow-ups using our ERP system and Excel files- Collect invoices- Related tasks according to needs, qualifications and interestQualifications- DES required: DEP or DEC an asset- Minimum experience of 1-3 years in a similar role- Good command of French and English, spoken and written- Good knowledge of Word (intermediate level) and Excel (basic level)- Excellent customer service skills- Knowledge of ERP: Servicentre/Acomba a strong assetProfessional skills:- Punctual- Responsible- Autonomous- Good organizational skills- Ability to set priorities- Ability to multi-task- Sense of initiative- Resourceful- Efficient- inquisitiveSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Are you a recent graduate from a science program (Chemistry, biology, etc....) and are looking for a great role to start your career in the scientific sector?Our client, a large manufacturer of scientific supplies and equipment is currently looking for a Technical Customer Service representative to join their remote team for a long term contract. This role has a salary of $21 to $25 per hour based on experience, a schedule of 8am to 5pm Monday to Friday, and is a work from home position.This is a bilingual role that does require perfect English as well as intermediate French.Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a recent graduate from a science program (Chemistry, biology, etc....) and are looking for a great role to start your career in the scientific sector?Our client, a large manufacturer of scientific supplies and equipment is currently looking for a Technical Customer Service representative to join their remote team for a long term contract. This role has a salary of $21 to $25 per hour based on experience, a schedule of 8am to 5pm Monday to Friday, and is a work from home position.This is a bilingual role that does require perfect English as well as intermediate French.Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • North York, Ontario
      • Contract
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the Ontario area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $20/hr Full time and long term opportunity starting as of August 19th 2022Hours of Operation:Monday - Friday (No weekends)7am -11pm EST (No rotational shifts) Advantages-One of the fastest growing call centres in Canada-Opportunity to expand your experience in call center/customer service experience-Great work culture & work/life balance-Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities-Handling a high volume of customer inbound calls -Providing excellent customer service and being customer focused. -Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.-Meeting KPIs and targets on a daily basis. -Attention to detail is essential for this position-Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications-A minimum of 2 to 4 years of experience in customer service-Excellent English communication skills-A self starter with the passion and ability to provide the highest level of customer care and satisfaction-Good computer and system navigation skills with the ability to multitask -Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment-Ability to receive and immediately apply constructive feedback. -Flexibility to work a special schedule and extend hours as necessary -Must be able to pass a criminal background check-Prefer to have worked either in HR, Financial or Health Care Industry-Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryYou will be dealing with many different type of calls, including but not limited to: -Healthcare and benefits, calling about retirement plans and other benefits, absence calls, updating account information, short and long term disability related inquiries-Calls can be difficult/frustrated customers -Be empathetic to the caller If this position interests you, please see below on how you can applyHere's how you can apply:- Apply directly on randstad.ca- Email your resume to riya.gupta@randstad.ca with subject line "Customer Service Representative'Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the Ontario area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $20/hr Full time and long term opportunity starting as of August 19th 2022Hours of Operation:Monday - Friday (No weekends)7am -11pm EST (No rotational shifts) Advantages-One of the fastest growing call centres in Canada-Opportunity to expand your experience in call center/customer service experience-Great work culture & work/life balance-Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities-Handling a high volume of customer inbound calls -Providing excellent customer service and being customer focused. -Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.-Meeting KPIs and targets on a daily basis. -Attention to detail is essential for this position-Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications-A minimum of 2 to 4 years of experience in customer service-Excellent English communication skills-A self starter with the passion and ability to provide the highest level of customer care and satisfaction-Good computer and system navigation skills with the ability to multitask -Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment-Ability to receive and immediately apply constructive feedback. -Flexibility to work a special schedule and extend hours as necessary -Must be able to pass a criminal background check-Prefer to have worked either in HR, Financial or Health Care Industry-Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryYou will be dealing with many different type of calls, including but not limited to: -Healthcare and benefits, calling about retirement plans and other benefits, absence calls, updating account information, short and long term disability related inquiries-Calls can be difficult/frustrated customers -Be empathetic to the caller If this position interests you, please see below on how you can applyHere's how you can apply:- Apply directly on randstad.ca- Email your resume to riya.gupta@randstad.ca with subject line "Customer Service Representative'Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Moncton, New Brunswick
      • Contract
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the Moncton area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare)Location - REMOTE i.e., Work from HomeSalary - $18.50/hrFull-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!)Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls- Providing excellent customer service and being customer-focused.- Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis.- Attention to detail is essential for this position- Being tech-savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback.- Flexibility to work a special schedule and extend hours as necessary- Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows (7 or above) computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited.SummaryYou will be dealing with many different type of calls, including but not limited to:-Healthcare and benefits, calling about retirement plans and other benefits, absence calls, updating account information, short and long term disability related inquiries-Calls can be difficult/frustrated customers-Be empathetic to the callerIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to riya.gupta@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the Moncton area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare)Location - REMOTE i.e., Work from HomeSalary - $18.50/hrFull-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!)Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls- Providing excellent customer service and being customer-focused.- Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis.- Attention to detail is essential for this position- Being tech-savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback.- Flexibility to work a special schedule and extend hours as necessary- Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows (7 or above) computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited.SummaryYou will be dealing with many different type of calls, including but not limited to:-Healthcare and benefits, calling about retirement plans and other benefits, absence calls, updating account information, short and long term disability related inquiries-Calls can be difficult/frustrated customers-Be empathetic to the callerIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to riya.gupta@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Are you bilingual, energetic, and looking for a work from home position?A company that specializes in the distribution of lab equipment is looking for a customer service representative/data entry for their office in Ville Mont-Royal. This position although a temporary role, is long term. The proposed salary is $21 to $22 per hour , schedule from 8:00 am to 5:00 pm, and is a remote position (work from home).Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you bilingual, energetic, and looking for a work from home position?A company that specializes in the distribution of lab equipment is looking for a customer service representative/data entry for their office in Ville Mont-Royal. This position although a temporary role, is long term. The proposed salary is $21 to $22 per hour , schedule from 8:00 am to 5:00 pm, and is a remote position (work from home).Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Calgary, Alberta
      • Contract
      Are you a customer service professional with a passion for sales and growing business?The CSR Provides Customer Service to all customers or to a specific customer base/territory. In a hands on fashion, assists the outside sales force with sales-related issues and/or inquiries and follows guiding principles of Best Practice process improvements and cultural attitude to meet or exceed objectives.100% In office workCalgary AlbertaAdvantages-Work for a company with over 100 years in operation across North America-As the leaders in food supply, we serve our customers through 6 manufacturing facilities and 30 distribution centres-Competitive pay and a company that always tries to promote from within-We love to innovate and thrive to manufacture and deliver performing food products and world-class customer service-7:30-4:00pm Monday-Friday-Work with a team of diverse passionate professionals-Temp to permResponsibilitiesInside sales: -Provide exceptional Customer Service in accordance with policies, guidelines, and procedures established by Executive Management.-Takes customer orders via phone and fax, and enter orders into the NDS system.-Invoices orders throughout the day, as required.-Works with the Customer Service/Office Supervisor to respond to customer issues, e.g. short shipments, rush deliveries, etc.-Consistently increases personal knowledge of new and existing items, customers, pricing, routing, specials and sales techniques.-Participates in call-out programs, as required.-Upsells to all customers in an effort to increase sales.-Communicates in an efficient manner with the operations department / warehouse staff regarding truck routing, delivery schedules and order preparation.-Assists in coordinating key customer accounts on a daily basis to ensure service levels are maintained at the highest levelsCustomer Focus:-Maintains personal relationships with key accounts. Maintains a proactive, visible relationship with entire customer base.-Follows up on all customer requests and questions to ensure appropriate response is made and customer is satisfied.-Treats all customers (both internal and external) with dignity, respect, courtesy and kindness.-Accepts responsibility to consider how actions affect our customers and our company.QualificationsThe individual must be able to perform each principle and essential accountability satisfactorily. Customer Service experience and a proven track record in delivering results is expected, and a thorough knowledge and ability to read, interpret, and understand product information is desirable. The ability to transfer oral information to a written form accurately is an absolute requirement. A positive attitude is a must. Needs ability to be a part of an effective team. Prior experience should be in bakery ingredients or food-related business. Beverage industry experience may apply. Previous customer service roles are beneficial. Ability to interact effectively at all organization levels is required. Computer skills are required. A well-rounded lifestyle and sense of humor, with an appreciation for diversity can be advantageous. Unquestionable ethical conduct in both business leadership and personneldealings are an absolute requirement. Ability to define and resolve problems, collect data, establish facts, and draw valid conclusions.Ability to read and understand product information and use this knowledge to provide information to customers. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the general public.SummaryIf this sounds like a good fit for your career, please apply here or contact one of our recruiters directlyryan.immel@randstad.cakasandra.hornby@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a customer service professional with a passion for sales and growing business?The CSR Provides Customer Service to all customers or to a specific customer base/territory. In a hands on fashion, assists the outside sales force with sales-related issues and/or inquiries and follows guiding principles of Best Practice process improvements and cultural attitude to meet or exceed objectives.100% In office workCalgary AlbertaAdvantages-Work for a company with over 100 years in operation across North America-As the leaders in food supply, we serve our customers through 6 manufacturing facilities and 30 distribution centres-Competitive pay and a company that always tries to promote from within-We love to innovate and thrive to manufacture and deliver performing food products and world-class customer service-7:30-4:00pm Monday-Friday-Work with a team of diverse passionate professionals-Temp to permResponsibilitiesInside sales: -Provide exceptional Customer Service in accordance with policies, guidelines, and procedures established by Executive Management.-Takes customer orders via phone and fax, and enter orders into the NDS system.-Invoices orders throughout the day, as required.-Works with the Customer Service/Office Supervisor to respond to customer issues, e.g. short shipments, rush deliveries, etc.-Consistently increases personal knowledge of new and existing items, customers, pricing, routing, specials and sales techniques.-Participates in call-out programs, as required.-Upsells to all customers in an effort to increase sales.-Communicates in an efficient manner with the operations department / warehouse staff regarding truck routing, delivery schedules and order preparation.-Assists in coordinating key customer accounts on a daily basis to ensure service levels are maintained at the highest levelsCustomer Focus:-Maintains personal relationships with key accounts. Maintains a proactive, visible relationship with entire customer base.-Follows up on all customer requests and questions to ensure appropriate response is made and customer is satisfied.-Treats all customers (both internal and external) with dignity, respect, courtesy and kindness.-Accepts responsibility to consider how actions affect our customers and our company.QualificationsThe individual must be able to perform each principle and essential accountability satisfactorily. Customer Service experience and a proven track record in delivering results is expected, and a thorough knowledge and ability to read, interpret, and understand product information is desirable. The ability to transfer oral information to a written form accurately is an absolute requirement. A positive attitude is a must. Needs ability to be a part of an effective team. Prior experience should be in bakery ingredients or food-related business. Beverage industry experience may apply. Previous customer service roles are beneficial. Ability to interact effectively at all organization levels is required. Computer skills are required. A well-rounded lifestyle and sense of humor, with an appreciation for diversity can be advantageous. Unquestionable ethical conduct in both business leadership and personneldealings are an absolute requirement. Ability to define and resolve problems, collect data, establish facts, and draw valid conclusions.Ability to read and understand product information and use this knowledge to provide information to customers. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the general public.SummaryIf this sounds like a good fit for your career, please apply here or contact one of our recruiters directlyryan.immel@randstad.cakasandra.hornby@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Burlington, Ontario
      • Contract
      • $19.00 per hour
      Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy helping others? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known equipment company. This is a full-time, temporary to permanent position located in Burlington, ON. To find out more, read below:Type: Temporary to PermanentPay: $19/hourHours of Opeartion: Mon - Fri 8:30am - 5:00 pm, Sat - Sun 8am - 4:30 pm (Rotational Shifts)Location: Burlington (QEW & Burloak Dr)Work in Office but can Work From Home on weekendsHighway accessibleFree Parking2 - 2.5 Months of TrainingPotential to grow your careerAdvantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $19- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers by ensuring first call resolution is the main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working in a customer service position- Experience problem-solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryIf you are interested in applying, please send your resume to andrea.francis@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy helping others? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known equipment company. This is a full-time, temporary to permanent position located in Burlington, ON. To find out more, read below:Type: Temporary to PermanentPay: $19/hourHours of Opeartion: Mon - Fri 8:30am - 5:00 pm, Sat - Sun 8am - 4:30 pm (Rotational Shifts)Location: Burlington (QEW & Burloak Dr)Work in Office but can Work From Home on weekendsHighway accessibleFree Parking2 - 2.5 Months of TrainingPotential to grow your careerAdvantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off- 8:00 am - 4:30 pm- Hourly Pay: $19- Great Burlington Location!- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known company- Free Parking!Responsibilities- Providing exceptional customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers by ensuring first call resolution is the main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working in a customer service position- Experience problem-solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryIf you are interested in applying, please send your resume to andrea.francis@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      • $55,000 - $65,000 per year
      Do you love customer contact?Are you motivated and do you know how to mobilize a team?Are you looking for a relaxed work atmosphere and a friendly and fun team?Do you want to participate in the optimization of a customer service department?Our client working in the construction industry is currently looking for a supervisor for his customer service department for his Laval office.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your terms of employment for you.We have been working in the Laval territory for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of customer service supervisor in Laval:• Full-time position (40h), Monday to Friday from 8h to 16h30• Access to a group insurance program• Flexible position with possibility of advancement• Be part of a united and pleasant team• Be able to work in Laval• Friendly atmosphere and dynamic teamResponsibilitiesThe tasks of the Customer Service Supervisor in Laval:-Provide support and advice to customer service staff;-Ensure employee performance;- Management of the software in place;-Work closely with the directors of other departments to ensure the smooth running of operations;-Increase sales targets;- Make telephone calls to prospects in order to obtain appointments for our salespeople;-Answer the telephone and manage telephone messages;-Manage and read incoming submission emails and redirect to the right people-Use discretion to ensure the confidentiality of documents;-Manage and update the data contained in the CRM software "ACT"-Support Representatives in managing appointments;-Develop and maintain good business relationships with different levels of customers.Qualifications- Experience in customer service- Good team management- Dynamism and motivation- Good sense of organization- Knowledge of ACT software (an asset)- Proficiency with Excel- Bilingualism- Knowledge of the construction industry (an asset)SummaryDoes this post interest you?Send us your CV now to the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caisabel.st-amour@randstad.caWe will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.To discuss this, you can contact Laurence Lafrenière at any time at: 450-682-0505 or reach her by email at: laurence.lafreniere@randstad.caThis position is not quite what you are looking for?Contact us to discuss your aspirations and find out how we can help you find your ideal job!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you love customer contact?Are you motivated and do you know how to mobilize a team?Are you looking for a relaxed work atmosphere and a friendly and fun team?Do you want to participate in the optimization of a customer service department?Our client working in the construction industry is currently looking for a supervisor for his customer service department for his Laval office.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your terms of employment for you.We have been working in the Laval territory for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of customer service supervisor in Laval:• Full-time position (40h), Monday to Friday from 8h to 16h30• Access to a group insurance program• Flexible position with possibility of advancement• Be part of a united and pleasant team• Be able to work in Laval• Friendly atmosphere and dynamic teamResponsibilitiesThe tasks of the Customer Service Supervisor in Laval:-Provide support and advice to customer service staff;-Ensure employee performance;- Management of the software in place;-Work closely with the directors of other departments to ensure the smooth running of operations;-Increase sales targets;- Make telephone calls to prospects in order to obtain appointments for our salespeople;-Answer the telephone and manage telephone messages;-Manage and read incoming submission emails and redirect to the right people-Use discretion to ensure the confidentiality of documents;-Manage and update the data contained in the CRM software "ACT"-Support Representatives in managing appointments;-Develop and maintain good business relationships with different levels of customers.Qualifications- Experience in customer service- Good team management- Dynamism and motivation- Good sense of organization- Knowledge of ACT software (an asset)- Proficiency with Excel- Bilingualism- Knowledge of the construction industry (an asset)SummaryDoes this post interest you?Send us your CV now to the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caisabel.st-amour@randstad.caWe will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.To discuss this, you can contact Laurence Lafrenière at any time at: 450-682-0505 or reach her by email at: laurence.lafreniere@randstad.caThis position is not quite what you are looking for?Contact us to discuss your aspirations and find out how we can help you find your ideal job!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Prince George, British Columbia
      • Permanent
      Are you looking to grow and work with one of BC's industry leaders in the energy field? If you have strong customer service skills and a passion to help shape the future, this is the job for you!We are currently hiring for English Customer service representatives in the Prince George area. Type: Part Time Location: On site, office in Prince George (transit accessible) Pay: $20.35/hourStart Date: June 13th Schedule: Monday - FridayHours of operation: 7AM- 8PM.Advantages-Work with an industry leader-Lots of upwards mobility and growth -Competitive pay with protentional overtime (double pay)-Permanent unionized position-Benefits after probation period-Office provides on site parking and site is transit accessibleResponsibilities- Attend to inbound and outbound contacts to customers for new and existing services.-Process new customer applications and update account information after every transaction.-Respond to customer requests.- Contact customers and schedules appointments for scheduled changes.- Some email and chat correspondenceQualifications- Minimum Grade 12 Education or equivalent- Customer Service/ Call Center experience an asset - Experience working with SAP an assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader? Send us your updated CV with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking to grow and work with one of BC's industry leaders in the energy field? If you have strong customer service skills and a passion to help shape the future, this is the job for you!We are currently hiring for English Customer service representatives in the Prince George area. Type: Part Time Location: On site, office in Prince George (transit accessible) Pay: $20.35/hourStart Date: June 13th Schedule: Monday - FridayHours of operation: 7AM- 8PM.Advantages-Work with an industry leader-Lots of upwards mobility and growth -Competitive pay with protentional overtime (double pay)-Permanent unionized position-Benefits after probation period-Office provides on site parking and site is transit accessibleResponsibilities- Attend to inbound and outbound contacts to customers for new and existing services.-Process new customer applications and update account information after every transaction.-Respond to customer requests.- Contact customers and schedules appointments for scheduled changes.- Some email and chat correspondenceQualifications- Minimum Grade 12 Education or equivalent- Customer Service/ Call Center experience an asset - Experience working with SAP an assetSummaryAre you the ideal candidate for this role? Would you like to work for an industry leader? Send us your updated CV with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      An event management company is looking for a Customer Service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 - $43, 000 a year, Monday through Friday, 8:30 am to 4:30 pm (37.5 hour), 2 weeks vacation, benefits after 3 months, RRSP after one year, in office, parking on site. Advantages2 weeks vacationbenefits after 3 months 37.5 hour work week RRSP Parking ResponsibilitiesEnsure proactive contact with exhibitors by phone and email to order our products.Follow up by phone or email, exhibitors before their event to promote our services.Enter orders into our system, process payments and resolveproblematic situations.Help exhibitors place their orders online.Coordinate deliverables for each show with vendors.Coordinate and execute the marketing/communication strategy with theexhibitors.Assume responsibility for all monies collected before and duringthe event.Actively participate in meetings related to the show.Perform analysis before and after the show.Perform various project management tasks as requiredQualificationsBilingual; English FrenchEnjoy working with the public with an ease in communicating with a clientelelocal and/or internationalInterpersonal skills, diplomacy and politeness because the candidate will be the first contactwith the exhibitor and will represent the organizationAbility to read room plans and coordinate filesGreat adaptability and flexibilityEase with Computer Technology – Windows, Office SuiteExperience in the exhibition field is an assetSummaryAre you looking for a customer service representative position?Are you looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      An event management company is looking for a Customer Service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 - $43, 000 a year, Monday through Friday, 8:30 am to 4:30 pm (37.5 hour), 2 weeks vacation, benefits after 3 months, RRSP after one year, in office, parking on site. Advantages2 weeks vacationbenefits after 3 months 37.5 hour work week RRSP Parking ResponsibilitiesEnsure proactive contact with exhibitors by phone and email to order our products.Follow up by phone or email, exhibitors before their event to promote our services.Enter orders into our system, process payments and resolveproblematic situations.Help exhibitors place their orders online.Coordinate deliverables for each show with vendors.Coordinate and execute the marketing/communication strategy with theexhibitors.Assume responsibility for all monies collected before and duringthe event.Actively participate in meetings related to the show.Perform analysis before and after the show.Perform various project management tasks as requiredQualificationsBilingual; English FrenchEnjoy working with the public with an ease in communicating with a clientelelocal and/or internationalInterpersonal skills, diplomacy and politeness because the candidate will be the first contactwith the exhibitor and will represent the organizationAbility to read room plans and coordinate filesGreat adaptability and flexibilityEase with Computer Technology – Windows, Office SuiteExperience in the exhibition field is an assetSummaryAre you looking for a customer service representative position?Are you looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Mississauga, Ontario
      • Contract
      We are currently hiring on behalf of one of the leading Logistics company int the world for a Customer Service Representative position on the day shift starting immediately. All positions are long term with the potential for permanent hire!Day Shift - Tuesday-Saturday 6:00am-2:30pm PAY RATE: 21.00/hrLocation - MississaugaJOB DUTIES:- Assembling routes for customer orders- Maintain phone communication between customers and drivers- Resolve any customer issues, complaints and answer questions- Monitoring progress of delivery routes- Customer billing and data entry tasks- Assign drivers/couriers delivery routes- Oversee all unloading processes of returning routes at days endAdvantagesWhy Work For Randstad?FULL TIME HOURSWEEKLY PAYOVERTIME AND DOUBLE OVERTIME AVAILABLEBRIGHT AND CLEAN WAREHOUSEGREAT TEAM ENVIRONMENTLONG TERM OPPORTUNITY- ROOM TO GROW WITH THE COMPANYAPPLY TODAY! Positions are to start immediately. Client will start with an interview on-site with a potential to start the next day. If this is the position for you please contact Nick Rusich;E-mail - nick.rusich@randstad.caCall - 289-442-3440BE THE FIRST TO APPLY AND BE APART OF SUCH A GREAT TEAM!NickAdvantagesFULL TIME HOURSWEEKLY PAYOVERTIME AND DOUBLE OVERTIME AVAILABLEBRIGHT AND CLEAN WAREHOUSEGREAT TEAM ENVIRONMENTLONG TERM OPPORTUNITY- ROOM TO GROW WITH THE COMPANYResponsibilities- Assembling routes for customer orders- Maintain phone communication between customers and drivers- Resolve any customer issues, complaints and answer questions- Monitoring progress of delivery routes- Customer billing and data entry tasks- Assign drivers/couriers delivery routes- Oversee all unloading processes of returning routes at days endQualifications- Must have a minimum of 6 months experience in a Customer Service Role- Experience with Organizing Paperwork and filing- Must have a clear criminal background - Reliable source of transportation to work- Must have Safety ShoesSummaryWe are currently hiring on behalf of one of the leading Logistics company int the world for a Customer Service Representative position on the day shift starting immediately. All positions are long term with the potential for permanent hire!Day Shift - Tuesday-Saturday 6:00am-2:30pm Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      We are currently hiring on behalf of one of the leading Logistics company int the world for a Customer Service Representative position on the day shift starting immediately. All positions are long term with the potential for permanent hire!Day Shift - Tuesday-Saturday 6:00am-2:30pm PAY RATE: 21.00/hrLocation - MississaugaJOB DUTIES:- Assembling routes for customer orders- Maintain phone communication between customers and drivers- Resolve any customer issues, complaints and answer questions- Monitoring progress of delivery routes- Customer billing and data entry tasks- Assign drivers/couriers delivery routes- Oversee all unloading processes of returning routes at days endAdvantagesWhy Work For Randstad?FULL TIME HOURSWEEKLY PAYOVERTIME AND DOUBLE OVERTIME AVAILABLEBRIGHT AND CLEAN WAREHOUSEGREAT TEAM ENVIRONMENTLONG TERM OPPORTUNITY- ROOM TO GROW WITH THE COMPANYAPPLY TODAY! Positions are to start immediately. Client will start with an interview on-site with a potential to start the next day. If this is the position for you please contact Nick Rusich;E-mail - nick.rusich@randstad.caCall - 289-442-3440BE THE FIRST TO APPLY AND BE APART OF SUCH A GREAT TEAM!NickAdvantagesFULL TIME HOURSWEEKLY PAYOVERTIME AND DOUBLE OVERTIME AVAILABLEBRIGHT AND CLEAN WAREHOUSEGREAT TEAM ENVIRONMENTLONG TERM OPPORTUNITY- ROOM TO GROW WITH THE COMPANYResponsibilities- Assembling routes for customer orders- Maintain phone communication between customers and drivers- Resolve any customer issues, complaints and answer questions- Monitoring progress of delivery routes- Customer billing and data entry tasks- Assign drivers/couriers delivery routes- Oversee all unloading processes of returning routes at days endQualifications- Must have a minimum of 6 months experience in a Customer Service Role- Experience with Organizing Paperwork and filing- Must have a clear criminal background - Reliable source of transportation to work- Must have Safety ShoesSummaryWe are currently hiring on behalf of one of the leading Logistics company int the world for a Customer Service Representative position on the day shift starting immediately. All positions are long term with the potential for permanent hire!Day Shift - Tuesday-Saturday 6:00am-2:30pm Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Longueuil, Québec
      • Permanent
      • $18.00 - $23.00 per hour
      Are you looking for a company that cares about its employees?Are you fluent in French and English and looking for a position on the South Shore?Do you have experience in customer service, call center and/or retail sales?We have the right challenge for you!Position: Customer Service AdvisorLocation: Longueuil (South shore of Montreal)Salary: 18$/hr + bonus of up to 5$/hr more (5-6000$ more in peak season) on salesSchedule: Monday to Friday from 8:00 am to 4:30 pm for a total of 37.5 hours/weekAdvantagesThis Customer Service Representative position in Longueuil has many advantages:- Parking included (free) and easy access by public transportation- Very dynamic and friendly work team- Company in full expansion and known in its sector of activity- Salary of $18/hour with interesting bonus- Daytime work schedule 08:00 - 16:30ResponsibilitiesYour primary responsibilities as a Customer Service Representative will be:- Answer incoming calls/emails/e-chats from consumers with requests and questions about products and services offered by the company-Find solutions to any problems and act in a timely manner- Take orders from customers and retailers- Follow up on deliveries with the various internal departments- Offer alternatives to customers in order to minimize sales losses, if necessary-Create sales opportunitiesQualificationsThe Permanent Customer Service Representative position seeks the following qualifications:- Experience in customer service (phone or face to face) and enjoy finding solutions to customer problems- Bilingualism essential (French/English)- Comfortable with the Office suite and knowledge of SAP is a strong asset- Be resourceful and proactiveSummaryIf you are interested in this position, you can send your CV directly to gabriel.whiting@randstad.ca or apply directly to this ad. We look forward to meeting you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a company that cares about its employees?Are you fluent in French and English and looking for a position on the South Shore?Do you have experience in customer service, call center and/or retail sales?We have the right challenge for you!Position: Customer Service AdvisorLocation: Longueuil (South shore of Montreal)Salary: 18$/hr + bonus of up to 5$/hr more (5-6000$ more in peak season) on salesSchedule: Monday to Friday from 8:00 am to 4:30 pm for a total of 37.5 hours/weekAdvantagesThis Customer Service Representative position in Longueuil has many advantages:- Parking included (free) and easy access by public transportation- Very dynamic and friendly work team- Company in full expansion and known in its sector of activity- Salary of $18/hour with interesting bonus- Daytime work schedule 08:00 - 16:30ResponsibilitiesYour primary responsibilities as a Customer Service Representative will be:- Answer incoming calls/emails/e-chats from consumers with requests and questions about products and services offered by the company-Find solutions to any problems and act in a timely manner- Take orders from customers and retailers- Follow up on deliveries with the various internal departments- Offer alternatives to customers in order to minimize sales losses, if necessary-Create sales opportunitiesQualificationsThe Permanent Customer Service Representative position seeks the following qualifications:- Experience in customer service (phone or face to face) and enjoy finding solutions to customer problems- Bilingualism essential (French/English)- Comfortable with the Office suite and knowledge of SAP is a strong asset- Be resourceful and proactiveSummaryIf you are interested in this position, you can send your CV directly to gabriel.whiting@randstad.ca or apply directly to this ad. We look forward to meeting you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $50,000 - $60,000 per year
      Are you currently looking for a full time opportunity in Pointe-Claire? Do you have experience using an ERP, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company that offers packaging solutions could be a great fit for you and we would love to discuss the opportunity with you.Apply nowAdvantages- Competitive salary (50-60 000$/yr)- 2 weeks vacation- relaxed working environment- flexibility- Monday to Friday from 7:00 AM to 4:00 PM- Full Kitchen on siteResponsibilities• Entering shipments and receipts into the system• Following and updating schedule in real time• Ensuring unloading/loading times are being kept• Verifying incoming shipments accurately (matching products to the receiving sheets)• Scheduling pick ups / drop offs• Balancing Inventory of on-going and finished projects• Communicating late/Missed arrivals with customers• Managing Shipping/receiving Forklift operators• Aiding in daily inventory countsQualifications• High School Diploma and/or all other relevant education.• Bilingual in both English and French, both spoken and written.• Work experience in shipping and receiving or similar role.• Experience with software such as Navision, Excel and Outlook an asset.• Punctual and Reliable.• Quick learner with exceptional work ethics.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you currently looking for a full time opportunity in Pointe-Claire? Do you have experience using an ERP, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company that offers packaging solutions could be a great fit for you and we would love to discuss the opportunity with you.Apply nowAdvantages- Competitive salary (50-60 000$/yr)- 2 weeks vacation- relaxed working environment- flexibility- Monday to Friday from 7:00 AM to 4:00 PM- Full Kitchen on siteResponsibilities• Entering shipments and receipts into the system• Following and updating schedule in real time• Ensuring unloading/loading times are being kept• Verifying incoming shipments accurately (matching products to the receiving sheets)• Scheduling pick ups / drop offs• Balancing Inventory of on-going and finished projects• Communicating late/Missed arrivals with customers• Managing Shipping/receiving Forklift operators• Aiding in daily inventory countsQualifications• High School Diploma and/or all other relevant education.• Bilingual in both English and French, both spoken and written.• Work experience in shipping and receiving or similar role.• Experience with software such as Navision, Excel and Outlook an asset.• Punctual and Reliable.• Quick learner with exceptional work ethics.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Richmond Hill, Ontario
      • Permanent
      • $23.00 per hour
      Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (16th Ave and Highway 404)1 day a week hybrid model with an eventual move to 3 days a week in officeEquipment is provided by the company Salary: $23/hour Benefits provided RSP matching 3 weeks VacationAdvantages- Permanent opportunity - Full time hours- Richmond Hill Location - 1 day a week in office with eventual shift to 3 days in office- All equipment provided by the r)company - Competitive pay ($23 /hour)- Summer hours- Wellness annual spending account - Education assistanceResponsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 1-3 years of customer service experience i- Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about customer service? Do you enjoy working in a fast paced environment? Do you enjoy problem solving and doing whats best for the customer? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a well known optics company in the Richmond Hill area. This is a permanent, full time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 9am - 5pmLocation: Richmond Hill (16th Ave and Highway 404)1 day a week hybrid model with an eventual move to 3 days a week in officeEquipment is provided by the company Salary: $23/hour Benefits provided RSP matching 3 weeks VacationAdvantages- Permanent opportunity - Full time hours- Richmond Hill Location - 1 day a week in office with eventual shift to 3 days in office- All equipment provided by the r)company - Competitive pay ($23 /hour)- Summer hours- Wellness annual spending account - Education assistanceResponsibilities- Taking inbound calls from customers - Answering emails and live chat from customers - Process customers orders in the system - Provide product knowledge to ensure the customer is making the right decision- Upsell products and services for current promotions and other similar products - Deal with any issues such as damaged products or lost shipment - Work with other lines of business to ensure top satisfaction - Other duties may applyQualifications- Bilingual in French and English is MANDATORY - 1-3 years of customer service experience i- Order management experience is an asset - Salesforce experience is an asset - Customer-focused and problem solving skills - Ability to project a positive attitude SummaryIf this sounds like something that interests you, apply today!1) Apply online 2) Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service Richmond Hill"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      You love customer contact? You want to work with a passionate team? You don't want to have to drive in traffic to get to Montreal? Our partner is currently looking for a customer service representative to complete its existing team.Would you like to represent a company that focuses on the professional development of its employees? You want to have varied and stimulating tasks?Here is an offer not to be missed!Permanent, full-time positionOn-site positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date : as soon as possible AdvantagesHere's what this opportunity offers you:- An annual bonus, based on company and team performance!- Permanent position. Monday to Friday day shift - A complete and continuous training plan, allowing you to acquire important technical knowledge;- Pension fund with company participation-Group insuranceResponsibilitiesHere's what your day might look like:- Taking care of customers;- Carry out quotations, needs assessments and consulting services to support customers;- Follow up and follow up with customers;- Build and maintain excellent relationships with our various suppliers;QualificationsWhat we are looking for in this position:- Customer service experience- You are bilingual;- You are a team player, and you like to provide impeccable customer service;SummaryPermanent, full-time positionFace-to-face positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date: as soon as possible This position interests you, send us your application: gabriel.whiting@randstad.caWe look forward to meeting you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      You love customer contact? You want to work with a passionate team? You don't want to have to drive in traffic to get to Montreal? Our partner is currently looking for a customer service representative to complete its existing team.Would you like to represent a company that focuses on the professional development of its employees? You want to have varied and stimulating tasks?Here is an offer not to be missed!Permanent, full-time positionOn-site positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date : as soon as possible AdvantagesHere's what this opportunity offers you:- An annual bonus, based on company and team performance!- Permanent position. Monday to Friday day shift - A complete and continuous training plan, allowing you to acquire important technical knowledge;- Pension fund with company participation-Group insuranceResponsibilitiesHere's what your day might look like:- Taking care of customers;- Carry out quotations, needs assessments and consulting services to support customers;- Follow up and follow up with customers;- Build and maintain excellent relationships with our various suppliers;QualificationsWhat we are looking for in this position:- Customer service experience- You are bilingual;- You are a team player, and you like to provide impeccable customer service;SummaryPermanent, full-time positionFace-to-face positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date: as soon as possible This position interests you, send us your application: gabriel.whiting@randstad.caWe look forward to meeting you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Oakville, Ontario
      • Permanent
      • $41,800 per year
      Are you passionate about customer service? Are you looking to work for a financial company? Do you have problem-solving skills? Do you enjoy a fast-paced environment? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well known financial company in the Oakville area. This is a full time, permanent position, to find out more, read below:Type: 12 month contract Location: Oakville (Ford Dr and Royal Windsor Dr)Pay: $41,800Hours of Operation: Monday - Friday 8:30am - 7:00 pm (Rotational Hours)Mix of Work from Home and In OfficeEquipment provided by the client Benefits2 week vacationStart Date: As soon as possible Advantages- Full Time Hours - Permanent - Competitive Pay- No weekend shifts - Work for a well known company - Equipment provided - Opportunity to work in office- Get your foot in the door with a great organizationResponsibilities- Taking inbound calls from customers and clients - Providing customers with the status of their application process- Provide insight on any missing documents on applications- Assisting clients with making payments - Updating customer and clients accounts after each transaction- Provide top notch service Qualifications- 1 -2 years of customer service experience - Min 1 year of call center experience - Experience in banking is an asset - Organized and time management - Team playerSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Oakville"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about customer service? Are you looking to work for a financial company? Do you have problem-solving skills? Do you enjoy a fast-paced environment? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well known financial company in the Oakville area. This is a full time, permanent position, to find out more, read below:Type: 12 month contract Location: Oakville (Ford Dr and Royal Windsor Dr)Pay: $41,800Hours of Operation: Monday - Friday 8:30am - 7:00 pm (Rotational Hours)Mix of Work from Home and In OfficeEquipment provided by the client Benefits2 week vacationStart Date: As soon as possible Advantages- Full Time Hours - Permanent - Competitive Pay- No weekend shifts - Work for a well known company - Equipment provided - Opportunity to work in office- Get your foot in the door with a great organizationResponsibilities- Taking inbound calls from customers and clients - Providing customers with the status of their application process- Provide insight on any missing documents on applications- Assisting clients with making payments - Updating customer and clients accounts after each transaction- Provide top notch service Qualifications- 1 -2 years of customer service experience - Min 1 year of call center experience - Experience in banking is an asset - Organized and time management - Team playerSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Oakville"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Lachine, Québec
      • Permanent
      Are you known for your excellent customer service skills?A well established company named as one of Canada best managed company is seeking an experience fully bilingual customer service representative to join their team.The proposed salary is $50, 000-$55, 000 per year.Schedule : Monday to Friday from 8:00 a.m. to 4:30 pm or 8h30p.m or 8H30 a.m to 5h00 p.m.AdvantagesGroup health insurance benefits for you and your familyCompetitive salaryMedical, dental, vision, EAP and other group health insurance benefits for you and your familyCompany-matched RRSP contribution plan Bonus opportunityHybrid after training; 2 days from home 7 casual daysBenefits after 3 months3 weeks of vacationsResponsibilitiesProcess orders and manage all steps to meet customer demands,Build customer relations,Work effectively with field sales and customer service,Ensure all quotes are received favorably,Proficient with daily use of Salesforce CRM to update, Up sell, promote products & services, Daily call-ins to our house account customers to offer our products and services,Preserve good relationships with the sales f house accounts and inside sales accounts,Maintain efficient communication,Ensure efficient support between the regional field sales reps to quote on all the government public bid opportunities, QualificationsMust be fully bilingual in English & French1-2 years of experience in an inside sale and/or customer support role preferably in a B2B environment, with a proven background of successTechnically : proficient in Outlook, MS Office and Order Processing systems & CRM toolsPassion for customer support and building relationshipsAbility to work independently as well as within a teamCommunicate effectively and be naturally courteous with a professional phone mannerSelf-motivated and proactiveSummaryAre you looking for customer service representative position ?Looking to work in Lachine?Click on "Apply now" or send your CV to:genevieve.leroux-martin@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you known for your excellent customer service skills?A well established company named as one of Canada best managed company is seeking an experience fully bilingual customer service representative to join their team.The proposed salary is $50, 000-$55, 000 per year.Schedule : Monday to Friday from 8:00 a.m. to 4:30 pm or 8h30p.m or 8H30 a.m to 5h00 p.m.AdvantagesGroup health insurance benefits for you and your familyCompetitive salaryMedical, dental, vision, EAP and other group health insurance benefits for you and your familyCompany-matched RRSP contribution plan Bonus opportunityHybrid after training; 2 days from home 7 casual daysBenefits after 3 months3 weeks of vacationsResponsibilitiesProcess orders and manage all steps to meet customer demands,Build customer relations,Work effectively with field sales and customer service,Ensure all quotes are received favorably,Proficient with daily use of Salesforce CRM to update, Up sell, promote products & services, Daily call-ins to our house account customers to offer our products and services,Preserve good relationships with the sales f house accounts and inside sales accounts,Maintain efficient communication,Ensure efficient support between the regional field sales reps to quote on all the government public bid opportunities, QualificationsMust be fully bilingual in English & French1-2 years of experience in an inside sale and/or customer support role preferably in a B2B environment, with a proven background of successTechnically : proficient in Outlook, MS Office and Order Processing systems & CRM toolsPassion for customer support and building relationshipsAbility to work independently as well as within a teamCommunicate effectively and be naturally courteous with a professional phone mannerSelf-motivated and proactiveSummaryAre you looking for customer service representative position ?Looking to work in Lachine?Click on "Apply now" or send your CV to:genevieve.leroux-martin@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Contract
      • $19.00 per hour
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19$/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19$/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal-Est, Québec
      • Permanent
      Do you want a new challenge and have you always wanted to work in customer service? Are you comfortable communicating in English and French, have good drive and want to work in a stimulating environment?A Quebec leader in the furniture and appliance industry is currently looking for a customer service agent to join its dynamic team!Position: Sales and customer service agent BILINGUALSalary : 17.34$/HrsWorkplace : Montreal EastSchedule :Monday to Friday (35h/week) from 9am to 5pm Start date : July 11, 2022Training : 3 weeks in person, then according to the learning level of the agent telecommuting with 1 day per week mandatory in the office AdvantagesThis position offers:- Permanent employment, Monday through Friday 9am to 5pm (35 hrs/week)- On-site training then hybrid - Annual salary increase- Group insurance including a tele-medicine service, employee assistance program, pension plan, employee price, - free parking- TrainingResponsibilitiesDuties of this position:- Answer customers by phone and email - Inform customers about guarantees, services and products- Ensure customer retention- Follow-up with suppliers - Follow-up on deliveries QualificationsQualifications required for this position:- Customer service experience 1-2 years - Computer proficiency - Focus on quality and customer satisfaction- Excellent communication skills- Bilingual (able to communicate fluently in English)- Be able to travel to Montreal EastSummaryHow to apply:This position will not be available for long! Interviews will be held shortly.If you or someone you know is interested in this opportunity, please apply by sending your updated resume to amelie.laprise@randstad.ca and add the subject line: "Agent Montreal East".We look forward to speaking with you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you want a new challenge and have you always wanted to work in customer service? Are you comfortable communicating in English and French, have good drive and want to work in a stimulating environment?A Quebec leader in the furniture and appliance industry is currently looking for a customer service agent to join its dynamic team!Position: Sales and customer service agent BILINGUALSalary : 17.34$/HrsWorkplace : Montreal EastSchedule :Monday to Friday (35h/week) from 9am to 5pm Start date : July 11, 2022Training : 3 weeks in person, then according to the learning level of the agent telecommuting with 1 day per week mandatory in the office AdvantagesThis position offers:- Permanent employment, Monday through Friday 9am to 5pm (35 hrs/week)- On-site training then hybrid - Annual salary increase- Group insurance including a tele-medicine service, employee assistance program, pension plan, employee price, - free parking- TrainingResponsibilitiesDuties of this position:- Answer customers by phone and email - Inform customers about guarantees, services and products- Ensure customer retention- Follow-up with suppliers - Follow-up on deliveries QualificationsQualifications required for this position:- Customer service experience 1-2 years - Computer proficiency - Focus on quality and customer satisfaction- Excellent communication skills- Bilingual (able to communicate fluently in English)- Be able to travel to Montreal EastSummaryHow to apply:This position will not be available for long! Interviews will be held shortly.If you or someone you know is interested in this opportunity, please apply by sending your updated resume to amelie.laprise@randstad.ca and add the subject line: "Agent Montreal East".We look forward to speaking with you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Edmonton, Alberta
      • Contract
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long term contract as a Call Center and Customer Service Representative for a North American company who is hiring in Alberta! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work-life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extended hours as necessary - Must be able to pass a criminal/credit background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over WiFI is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to riya.gupta@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long term contract as a Call Center and Customer Service Representative for a North American company who is hiring in Alberta! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work-life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extended hours as necessary - Must be able to pass a criminal/credit background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over WiFI is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to riya.gupta@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Human contact is what you are passionate about and you have always had a strong interest in real estate?Do not hesitate any longer! You absolutely must apply for this position!We are currently looking for a Customer Service Coordinator in the field of real estate in downtown Montreal.- Position: Customer Service Coordinator- Workplace: Hybrid (4 days office, 1 day home)- Hours: 9 a.m. to 5 p.m., Monday to Friday- Salary: From 50K and more, depending on experience- Start date: As soon as possibleAdvantagesWhat the position of Customer Service Coordinator in the field of real estate in downtown Montreal offers you:• Hybrid working method (4 days in the office and 1 day at home)• Duration: 6 months• A salary of 50k to 55k depending on experience• A daytime schedule from 9:00 a.m. to 5:00 p.m.• Dynamic, pleasant and stimulating work environment• Easily accessible by public transport• Benefits (group insurance, RRSP and more)ResponsibilitiesWhat your day will look like as a Customer Service Coordinator in the field of real estate in downtown Montreal.• Provide excellent customer service to tenants• Coordinate tenant fit-up needs• Control the quality of services offered by suppliers• Supervise the execution of contracts• All related administrative tasksQualificationsDo you have what it takes for this position of Customer Service Coordinator in the field of real estate in downtown Montreal?• Perfectly bilingual (French/English, written and spoken)• Three (3) years of experience in a similar role• In-depth knowledge of the MS Office suite• Excellent skills for customer approach and high level of professionalism• Experience in the real estate or hotel industry, an asset.SummaryDoes this position interest you ?Email us anytime at catherine.lague@randstad.ca, at sebastien.raymond@randstad.ca, at anty.tzitzikas@randstad.ca or at fanny.labrecque@randstad.ca.Call us at 514 350-0033.If you know of people interested in administrative support positions, please feel free to provide them with our contact information. It will be our pleasure to help them!For more information on this position and all other positions currently available, visit www.randstad.ca.We look forward to your CV.All CVs received will be reviewed equally.Only selected candidates will be contactedRandstad Canada, 525, avenue Viger Ouest, bureau 501, Montreal, Quebec H2Z 0B3Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Human contact is what you are passionate about and you have always had a strong interest in real estate?Do not hesitate any longer! You absolutely must apply for this position!We are currently looking for a Customer Service Coordinator in the field of real estate in downtown Montreal.- Position: Customer Service Coordinator- Workplace: Hybrid (4 days office, 1 day home)- Hours: 9 a.m. to 5 p.m., Monday to Friday- Salary: From 50K and more, depending on experience- Start date: As soon as possibleAdvantagesWhat the position of Customer Service Coordinator in the field of real estate in downtown Montreal offers you:• Hybrid working method (4 days in the office and 1 day at home)• Duration: 6 months• A salary of 50k to 55k depending on experience• A daytime schedule from 9:00 a.m. to 5:00 p.m.• Dynamic, pleasant and stimulating work environment• Easily accessible by public transport• Benefits (group insurance, RRSP and more)ResponsibilitiesWhat your day will look like as a Customer Service Coordinator in the field of real estate in downtown Montreal.• Provide excellent customer service to tenants• Coordinate tenant fit-up needs• Control the quality of services offered by suppliers• Supervise the execution of contracts• All related administrative tasksQualificationsDo you have what it takes for this position of Customer Service Coordinator in the field of real estate in downtown Montreal?• Perfectly bilingual (French/English, written and spoken)• Three (3) years of experience in a similar role• In-depth knowledge of the MS Office suite• Excellent skills for customer approach and high level of professionalism• Experience in the real estate or hotel industry, an asset.SummaryDoes this position interest you ?Email us anytime at catherine.lague@randstad.ca, at sebastien.raymond@randstad.ca, at anty.tzitzikas@randstad.ca or at fanny.labrecque@randstad.ca.Call us at 514 350-0033.If you know of people interested in administrative support positions, please feel free to provide them with our contact information. It will be our pleasure to help them!For more information on this position and all other positions currently available, visit www.randstad.ca.We look forward to your CV.All CVs received will be reviewed equally.Only selected candidates will be contactedRandstad Canada, 525, avenue Viger Ouest, bureau 501, Montreal, Quebec H2Z 0B3Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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