- We're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21/hour and an opportunity to develop your skills in a stimulating and collaborative environment.6 month contractMontréal ( H3B 4W5)AdvantagesHybrid position for optimal work-life balanceSalary of $21/hour6-month contractResponsibilitiesRespond quickly and professionally to calls, chatWe're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21/hour and an opportunity to develop your skills in a stimulating and collaborative environment.6 month contractMontréal ( H3B 4W5)AdvantagesHybrid position for optimal work-life balanceSalary of $21/hour6-month contractResponsibilitiesRespond quickly and professionally to calls, chat
- Title: Customer Service Industry: Third-Party-LogisticsLocation: VaudreuilA fast-growing third-party-logistics company with a dynamic, diverse and hard-working team is seeking a talented Customer Service Representative to join their operations team.Do you have experience dealing with over-the-road shipments? Experience with carrier relations and negotiations? We want to hear from you!!Apply now: melissa.cumetti@randstad.ca or patrick.pepin@randstad.caAdvanTitle: Customer Service Industry: Third-Party-LogisticsLocation: VaudreuilA fast-growing third-party-logistics company with a dynamic, diverse and hard-working team is seeking a talented Customer Service Representative to join their operations team.Do you have experience dealing with over-the-road shipments? Experience with carrier relations and negotiations? We want to hear from you!!Apply now: melissa.cumetti@randstad.ca or patrick.pepin@randstad.caAdvan
- Our customer, a trusted leader in the heating, ventilation and air conditioning industry, is looking for a motivated, hard-working individual to join its customer service team.Workplace : Laval, in personWhen: ImmediatelySalary: 50-55k depending on experienceSchedule: Monday to Friday, full-time, 8 hours a dayPERMANENT POSITIONBilingualism requiredAdvantagesTechnical training with high-level mentors-Opportunities for advancement within the company-A stableOur customer, a trusted leader in the heating, ventilation and air conditioning industry, is looking for a motivated, hard-working individual to join its customer service team.Workplace : Laval, in personWhen: ImmediatelySalary: 50-55k depending on experienceSchedule: Monday to Friday, full-time, 8 hours a dayPERMANENT POSITIONBilingualism requiredAdvantagesTechnical training with high-level mentors-Opportunities for advancement within the company-A stable
- We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team. As a customer service representative in the financial industry, you will play a crucial role in assisting clients with their banking investment, or insurance-related inquiries while ensuring a seamless and professional customer experience. You will provide support via phone, email, and live chat whiWe are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team. As a customer service representative in the financial industry, you will play a crucial role in assisting clients with their banking investment, or insurance-related inquiries while ensuring a seamless and professional customer experience. You will provide support via phone, email, and live chat whi
- Are you known for your dynamism, organizational skills, and excellent customer service?Are you looking for a stimulating opportunity within a stable and growing Quebec-based company that values team spirit and passion for its field?If working in a vibrant manufacturing environment, where every day brings exciting challenges, resonates with you, then this opportunity is for you!Our client is a well-established family business, a pioneer in its sector sinceAre you known for your dynamism, organizational skills, and excellent customer service?Are you looking for a stimulating opportunity within a stable and growing Quebec-based company that values team spirit and passion for its field?If working in a vibrant manufacturing environment, where every day brings exciting challenges, resonates with you, then this opportunity is for you!Our client is a well-established family business, a pioneer in its sector since
- Randstad is seeking a highly motivated and customer oriented Bilingual Customer Service Representative to join a team of one of our rapidly growing clients in the medical industry! This role is perfect for an individual who is passionate about providing exceptional support while using their language skills to serve a diverse range of clients. As a key member of the customer service team, you will be responsible for offering top-notch service in both EnglisRandstad is seeking a highly motivated and customer oriented Bilingual Customer Service Representative to join a team of one of our rapidly growing clients in the medical industry! This role is perfect for an individual who is passionate about providing exceptional support while using their language skills to serve a diverse range of clients. As a key member of the customer service team, you will be responsible for offering top-notch service in both Englis
- Customer Service Representative - Niagara FallsAre you someone who enjoys providing outstanding customer service? Do you consider yourself a team player who is willing to help out wherever needed? Then we might have the perfect opportunity for you!We are currently hiring a Customer Service Representative to work for a utilities company in Niagara . This will be a 3 month contract opportunity with the opportunity to be extending and/or become permanent. TheCustomer Service Representative - Niagara FallsAre you someone who enjoys providing outstanding customer service? Do you consider yourself a team player who is willing to help out wherever needed? Then we might have the perfect opportunity for you!We are currently hiring a Customer Service Representative to work for a utilities company in Niagara . This will be a 3 month contract opportunity with the opportunity to be extending and/or become permanent. The
- New Career Opportunity in BRACEBRIDGEImmediate interviewDays = Monday to Friday = 7am - 4:30pm$22/hr to startLong term opportunityWe are looking for an organized, customer service /sales oriented and friendly individual to work with a well known electrical supply company in BracebridgeThis is a small environment where you can feel at home!In this role you will be doing sales, picking orders, customer service, general warehouse dutiesThere is room for advanNew Career Opportunity in BRACEBRIDGEImmediate interviewDays = Monday to Friday = 7am - 4:30pm$22/hr to startLong term opportunityWe are looking for an organized, customer service /sales oriented and friendly individual to work with a well known electrical supply company in BracebridgeThis is a small environment where you can feel at home!In this role you will be doing sales, picking orders, customer service, general warehouse dutiesThere is room for advan
- Looking to join a dynamic company where every day is a new opportunity to learn and grow? Take the leap into a company with over 20 years of experience, where teamwork and friendliness are at the heart of the business. You’ll be part of a passionate group, determined to move forward together in a collaborative and stimulating environment. As a Service Call Coordinator, you will be responsible for scheduling and coordinating service calls, optimizing techniLooking to join a dynamic company where every day is a new opportunity to learn and grow? Take the leap into a company with over 20 years of experience, where teamwork and friendliness are at the heart of the business. You’ll be part of a passionate group, determined to move forward together in a collaborative and stimulating environment. As a Service Call Coordinator, you will be responsible for scheduling and coordinating service calls, optimizing techni
- Are you looking to make a transition to an office job with great perks and benefits? Are you a people person who loves making decisions and solving problems? Do you have experience with logistics or e-commerce? If you answered yes, we might have just the job for you!Embark on a rewarding career journey with an international shipping/logistics company as a Customer Service Representative in Mississauga, near the airport. Immerse yourself in a dynamic and grAre you looking to make a transition to an office job with great perks and benefits? Are you a people person who loves making decisions and solving problems? Do you have experience with logistics or e-commerce? If you answered yes, we might have just the job for you!Embark on a rewarding career journey with an international shipping/logistics company as a Customer Service Representative in Mississauga, near the airport. Immerse yourself in a dynamic and gr
- Customer Service Representative Are you looking to grow within a dynamic team and contribute to the success of a leading company in material handling in Canada? Are human interaction and problem-solving at the heart of your motivation? Are you organized, resourceful, and bilingual? Then we look forward to meeting you! Join a company recognized for its expertise, offering a full range of services including equipment maintenance, parts supply, and specialCustomer Service Representative Are you looking to grow within a dynamic team and contribute to the success of a leading company in material handling in Canada? Are human interaction and problem-solving at the heart of your motivation? Are you organized, resourceful, and bilingual? Then we look forward to meeting you! Join a company recognized for its expertise, offering a full range of services including equipment maintenance, parts supply, and special
- Title: Transport Customer Service - Claims DepartmentLocation: Mont-St-GregoireIndustry: Transport Under the supervision of the QSF Director, the Claims Agent handles claims files from opening to completion. He/she investigates and obtains all required documents to submit to the person in charge. He/she is responsible for producing several reports and preparing department meetings.If you have experience in the Trucking industry, we want to hear from you!ApTitle: Transport Customer Service - Claims DepartmentLocation: Mont-St-GregoireIndustry: Transport Under the supervision of the QSF Director, the Claims Agent handles claims files from opening to completion. He/she investigates and obtains all required documents to submit to the person in charge. He/she is responsible for producing several reports and preparing department meetings.If you have experience in the Trucking industry, we want to hear from you!Ap
- Our partner in the food industry in Laval is currently looking for a new customer service manager for its order desk. Are you a dynamic person who can quickly integrate into a team?Are you comfortable doing repetitive work?Would you like a permanent position in Laval?If you answered yes to these questions, don't hesitate to contact us, we want to meet you :)Full-time day position, annual salary, stable and growing company AdvantagesYour benefits as a custoOur partner in the food industry in Laval is currently looking for a new customer service manager for its order desk. Are you a dynamic person who can quickly integrate into a team?Are you comfortable doing repetitive work?Would you like a permanent position in Laval?If you answered yes to these questions, don't hesitate to contact us, we want to meet you :)Full-time day position, annual salary, stable and growing company AdvantagesYour benefits as a custo
- Do you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callersDo you love to plan and have strong organizational skills? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers
- Administrative Coordinator in Stoney CreekDo you come from administrative experience and are looking for your next challenge? Are you someone who enjoys providing outstanding customer service? Do you consider yourself a team player who is willing to help out wherever needed? Then we might have the perfect opportunity for you!We are currently hiring an administrator to work for a growing distribution and logistic company in Stoney Creek. This will be a longAdministrative Coordinator in Stoney CreekDo you come from administrative experience and are looking for your next challenge? Are you someone who enjoys providing outstanding customer service? Do you consider yourself a team player who is willing to help out wherever needed? Then we might have the perfect opportunity for you!We are currently hiring an administrator to work for a growing distribution and logistic company in Stoney Creek. This will be a long
- Does customer service hold any secrets for you?Do you have experience in plumbing and/or heating? Are you bilingual? I've got the job for you!This company specializing in plumbing and heating in Laval is looking for its future B2B customer service representative! 48k-50k depending on experience Flexible work schedule Long-term PERMANENTAdvantagesBenefits for this plumbing customer service role are: - Salary, depending on experience and education.- 4 weeksDoes customer service hold any secrets for you?Do you have experience in plumbing and/or heating? Are you bilingual? I've got the job for you!This company specializing in plumbing and heating in Laval is looking for its future B2B customer service representative! 48k-50k depending on experience Flexible work schedule Long-term PERMANENTAdvantagesBenefits for this plumbing customer service role are: - Salary, depending on experience and education.- 4 weeks
- We are looking for a dynamic and motivated customer service representative to join the team of a well-established company in the field of industrial safety, catering and professional cleaning products. This one-month temporary position, with the possibility of extension and permanent status, is an excellent opportunity to put your sales and customer service skills to good use in a stimulating environment. The successful candidate will play a key role in cuWe are looking for a dynamic and motivated customer service representative to join the team of a well-established company in the field of industrial safety, catering and professional cleaning products. This one-month temporary position, with the possibility of extension and permanent status, is an excellent opportunity to put your sales and customer service skills to good use in a stimulating environment. The successful candidate will play a key role in cu
- Our client, is a dynamic and well established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support.This is an excellent opportunity for an individual with excellent communication skills, a positive attitude, and a strong ability to manage multiple tasks inOur client, is a dynamic and well established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support.This is an excellent opportunity for an individual with excellent communication skills, a positive attitude, and a strong ability to manage multiple tasks in
- Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry? Do you possess strong problem-solving skills and thrive in a fast-paced environment? then we have the perfect job for you!Randstad is looking for a Customer Service Representative to work for a well-known financial company in the Vancouver area. This is a 6-month temporary contract with a high possibility of extension or permaneDo you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry? Do you possess strong problem-solving skills and thrive in a fast-paced environment? then we have the perfect job for you!Randstad is looking for a Customer Service Representative to work for a well-known financial company in the Vancouver area. This is a 6-month temporary contract with a high possibility of extension or permane
- We’re hiring Bilingual Contact Centre Agents for a government-adjacent organization in the heart of Ottawa. You’ll support customers over the phone, email, chat, and even video calls, providing guidance and solutions during challenging times.Start date: April 22ndSalary: $20.50/hourSchedule: Monday to Friday, available between 8:00 AM - 8:00 PMTraining Hours: 8:00 AM - 4:00 PM for the first monthContract Type: Full-time, temporary with potential for permanWe’re hiring Bilingual Contact Centre Agents for a government-adjacent organization in the heart of Ottawa. You’ll support customers over the phone, email, chat, and even video calls, providing guidance and solutions during challenging times.Start date: April 22ndSalary: $20.50/hourSchedule: Monday to Friday, available between 8:00 AM - 8:00 PMTraining Hours: 8:00 AM - 4:00 PM for the first monthContract Type: Full-time, temporary with potential for perman
- Are you looking for a job that gives you a chance to take your career to the next level? Are you interested in the plumbing industry? Do you have experience in customer service or sales? Are you bilingual? I've got just the job for you! Our client in the commercial plumbing distribution sector is looking for its new junior customer service representative! Salary starting at $21/hr Full-time weekday schedule Opportunity for continuous growth and learning wiAre you looking for a job that gives you a chance to take your career to the next level? Are you interested in the plumbing industry? Do you have experience in customer service or sales? Are you bilingual? I've got just the job for you! Our client in the commercial plumbing distribution sector is looking for its new junior customer service representative! Salary starting at $21/hr Full-time weekday schedule Opportunity for continuous growth and learning wi
- We are looking for a bilingual customer service representative to join our client based in Calgary. This is your chance to work with a very well reputed company in the financial services sector.As a member of the customer service team, you will support a range of client-focused activities and contribute to ensuring a smooth and responsive service experience in line with company standards.Location - CalgaryHours of operation - Mon to Fri - 9 am to 5 pm FullWe are looking for a bilingual customer service representative to join our client based in Calgary. This is your chance to work with a very well reputed company in the financial services sector.As a member of the customer service team, you will support a range of client-focused activities and contribute to ensuring a smooth and responsive service experience in line with company standards.Location - CalgaryHours of operation - Mon to Fri - 9 am to 5 pm Full
- Are you ready to take the next step in your customer service career with a recognized leader in the paint and coatings industry? This is your chance to shine in a bilingual, B2B support role, where every interaction makes an impact.As a Customer Service Representative, you'll support commercial clients, retail partners, and internal teams with product information, order processing, and inventory support. No cold calls, no sales pressure—just meaningful, soAre you ready to take the next step in your customer service career with a recognized leader in the paint and coatings industry? This is your chance to shine in a bilingual, B2B support role, where every interaction makes an impact.As a Customer Service Representative, you'll support commercial clients, retail partners, and internal teams with product information, order processing, and inventory support. No cold calls, no sales pressure—just meaningful, so
- Do you want to grow your customer service expertise while making a real impact every day? Are you passionate about helping people navigate important transitions - like moving - and excited to work with a company connected to public service?If this sounds like you, we’ve got the perfect opportunity!We’re hiring Bilingual Contact Centre Agents to join a dynamic team in a vibrant office just west of downtown Ottawa. In this role, you’ll deliver exceptional cuDo you want to grow your customer service expertise while making a real impact every day? Are you passionate about helping people navigate important transitions - like moving - and excited to work with a company connected to public service?If this sounds like you, we’ve got the perfect opportunity!We’re hiring Bilingual Contact Centre Agents to join a dynamic team in a vibrant office just west of downtown Ottawa. In this role, you’ll deliver exceptional cu
- Our manufacturing client in Guelph is seeking a Bilingual Customer Service Representative. They specialize in providing industrial products and services that enhance safety, optimize performance, and drive profitability for our customers. This role is ideal for someone with strong bilingual (French/English) communication skills and a background in customer service looking to join a family-owned industrial company with great benefits. Experience in a salesOur manufacturing client in Guelph is seeking a Bilingual Customer Service Representative. They specialize in providing industrial products and services that enhance safety, optimize performance, and drive profitability for our customers. This role is ideal for someone with strong bilingual (French/English) communication skills and a background in customer service looking to join a family-owned industrial company with great benefits. Experience in a sales
- Looking for a stable and rewarding job in Ottawa where you can make a real difference every day? This position places you at the heart of customer service, acting as the first point of contact for Canadian Armed Forces members, providing high-quality support related to their relocation programs. Assist them with professionalism and empathy throughout their journey.Hourly Rate: $20.50/hourSchedule: Monday to Friday, between 8:00 AM and 4:00 PM (with the posLooking for a stable and rewarding job in Ottawa where you can make a real difference every day? This position places you at the heart of customer service, acting as the first point of contact for Canadian Armed Forces members, providing high-quality support related to their relocation programs. Assist them with professionalism and empathy throughout their journey.Hourly Rate: $20.50/hourSchedule: Monday to Friday, between 8:00 AM and 4:00 PM (with the pos
- Are you from Laval, Montreal, or the Ville Saint-Laurent area and looking to kick-start a rewarding career in insurance?Do you enjoy helping others, solving problems, and being part of a supportive, customer-focused team?If you're bilingual in English and French and passionate about delivering exceptional service, this is your opportunity to build a long-term career with a respected organization—right here in the Greater Montreal area.We’re looking for motAre you from Laval, Montreal, or the Ville Saint-Laurent area and looking to kick-start a rewarding career in insurance?Do you enjoy helping others, solving problems, and being part of a supportive, customer-focused team?If you're bilingual in English and French and passionate about delivering exceptional service, this is your opportunity to build a long-term career with a respected organization—right here in the Greater Montreal area.We’re looking for mot
- Are you looking for a job that gives you a chance to take your career to the next level? Are you interested in the plumbing industry? Do you have experience in customer service or sales? Are you bilingual? I've got just the job for you! Our client in the commercial plumbing distribution sector is looking for its new junior customer service representative! Salary starting at $21/hr Full-time weekday schedule Opportunity for continuous growth and learning wiAre you looking for a job that gives you a chance to take your career to the next level? Are you interested in the plumbing industry? Do you have experience in customer service or sales? Are you bilingual? I've got just the job for you! Our client in the commercial plumbing distribution sector is looking for its new junior customer service representative! Salary starting at $21/hr Full-time weekday schedule Opportunity for continuous growth and learning wi
- Are you bilingual in French and English? Do you love helping people and solving problems? Are you looking for a meaningful career where you can make a difference every day?If so, we have the perfect opportunity for you!We’re hiring Bilingual Contact Centre Agents for a government-adjacent organization in the heart of Ottawa. You’ll support customers over the phone, email, chat, and even video calls, providing guidance and solutions during challenging timesAre you bilingual in French and English? Do you love helping people and solving problems? Are you looking for a meaningful career where you can make a difference every day?If so, we have the perfect opportunity for you!We’re hiring Bilingual Contact Centre Agents for a government-adjacent organization in the heart of Ottawa. You’ll support customers over the phone, email, chat, and even video calls, providing guidance and solutions during challenging times
- Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is an ongoing contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Monday to Friday - Hybrid (Mandatory 2 days in office - Wed and Thurs.)SalaStep into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is an ongoing contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Monday to Friday - Hybrid (Mandatory 2 days in office - Wed and Thurs.)Sala
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about customer service jobs
Customer service representatives are employed in many businesses in the public and private sector, most notably retail. As a customer service rep, it's your job to assist the public with any questions or inquiries they may have about your employer's products or services.
Customer service jobs are one of the most in-demand jobs in Canada, as they require little prior experience and education. To be a good customer service rep, you simply need to be friendly and communicate well with customers and prospective customers. If this sounds like what you're looking for in a job, Randstad Canada can help you find your next role!
what customer service jobs entail
As a customer service representative, your primary role is to share information with customers and clients. You can work in many different industries including retail, healthcare, government, IT, telecommunications, and others. You may work full-time or part-time, and report for work in person, on the phone, or online. In some cases, customer service duties are combined with administrative jobs.
average customer service salaries
Most customer service salaries will fall between $26,000 and $45,000. Starting salaries for customer service reps tend to be on the lower end of this range. If you're just starting out in the field, you can expect a starting salary just under $30,000 in most markets. Most customer service salaries fall below the national average income in Canada (approximately $49,000). For this reason, it's an industry often dominated by young people, students and others with little prior work experience.
Customer service salaries are somewhat consistent across Canada, indicating a steady demand from coast to coast. The one exception is Calgary, where customer service salaries are slightly higher than the national average.
your day to day tasks
The specifics of each job will vary based on the setting. If you work in phone support, your job will be very different than someone who works on a retail sales floor. However, these are some of the daily tasks that may be required in a customer service role:
- answering phones or handling online responses
- informing customers about new policies and products
- providing customer support regarding bills, products, and services
- resolving complaints from customers
- processing orders or cashing out customers
- processing payments or invoices
where you can work
Customer service representatives can work in many different verticals across Canada. Though customer service jobs are often associated with retail and telecommunications, there are plenty of customer service representative jobs found in various industries in both the public and private sectors. Roles may emerge in government, finance, healthcare, education, and general business, among many other industries.
Any company that is in the business of providing a service or selling products needs customer service reps to operate efficiently! For this reason, you should have no trouble locating customer service opportunities anywhere in Canada. Not sure where to start? Contact Randstad Canada today to begin your job hunt, or search our job listings.
what you bring to the table
As a customer service representative, your primary responsibility is to interact with customers. You'll need strong communication skills. Administrative and sales experience will also be an asset, though it's rarely a requirement. On the job training will most likely be provided to round out your skills.
For the most part, customer service jobs are considered entry-level, so you aren't required to bring too much besides a willingness to learn. Some skills that employers look for include:
- comfortable engaging with customers
- solid written and verbal communication
- strong listening skills
- patience and dependability
- training and certifications
- Many companies now require a high school diploma or GED when filling customer service jobs, though this is not always required. Some prior experience serving customers and a friendly, personable demeanor may be all you need to land an entry-level job in customer service.
As with many customer interfacing positions, speaking a second language is an asset. Though English/French is the most desired combination in Canada, other commonly spoken languages, such as Spanish, German, Portuguese, Russian, Punjabi and Mandarin are also considered an asset in the right market.
where your career is headed
Customer service roles are often viewed as an entry point into an organization. They rarely require a significant amount of experience or education, making them a great career starter for young or inexperienced workers. These jobs are extremely popular amongst students who don't have the time to dedicate to a full-time job.
As you hone your customer service skills and show that you can excel at the tasks given to you, you may find an opportunity to move up within your organization into supervisor and management roles. The skills and experience that you gain at a customer service job are highly transferrable to any job or industry, leaving the future possibilities for your career very open ended. You can move into diverse industries such as finance, marketing, PR, telecommunications and many others.