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      • Markham, Ontario
      • Permanent
      Job OpportunityReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.What you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. What you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.AdvantagesWork from home during Covid and post Covid it is expected to return to office - at least in a hybrid model. This will be discussed during the interview process. Office is located in Markham.ResponsibilitiesWhat you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. QualificationsWhat you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.SummaryReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job OpportunityReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.What you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. What you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.AdvantagesWork from home during Covid and post Covid it is expected to return to office - at least in a hybrid model. This will be discussed during the interview process. Office is located in Markham.ResponsibilitiesWhat you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. QualificationsWhat you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.SummaryReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Who we areAt Our client, a Globally recognized company is committed to being the best, and that starts with finding the best talent. We've built a team of extraordinary people from around the world. We're problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, are committed to personal and professional growth, and believe in rewarding and celebrating our successes.AdvantagesThe OpportunityWe currently have an opening for a Vendor Performance Consultant reporting to the Quality Assurance & Support Services Manager, in our Toronto office. The individual in this role is responsible for executing the supplier relationship functions required to design, implement, deliver, manage and report on performance of technology services to meet the critical business needs for our client Canada. The individual will work with a cross-functional team to ensure the efficient and effective delivery of technology testing and support services.ResponsibilitiesPrincipal AccountabilitiesIn addition to following our clients policies and procedures, principal accountabilities include, but are not limited to:• Developing and sustaining long-standing relationships with new and existing company-approved vendors• Collaboratively manage and monitor vendor, service provider, outsourcer performance to ensure quality of service• Maintain vendor contracts and ensure adherence to contractual agreements and service level commitments• Provide regular oversight and reporting of service performance and vendor assessment• Leverage continuous improvement initiatives with existing vendors to create additional value over and abovecontract requirements.• Negotiate, service terms and conditions with key vendors and service providers• Manage vendor specific escalations and lead performance improvement initiatives when necessary• Contribute to the improvement and evolution of the standards by vendor performance is assessed• Evaluating current vendor management programs and identify improvement opportunities• Lead the service definition, design and implementation process for new technologies with existing or new vendorpartners• Liaise with internal business partners, global peers/partners, vendors and restaurant OperatorsQualifications:The ideal candidate will possess the following skills and qualifications:• Undergraduate or college degree/diploma in Information Technology, Computer Science, or related field• 3-5 years of experience in Vendor Management with focus on technology quality assurance and/or developmentservices• Proven work experience in technology Quality Assurance and Vendor Management, including all aspects ofstrategy, planning, execution, management and reporting• Firm grasp of technology support services and processes• Comprehensive knowledge of service contracts, operational agreements and service level agreements • Strong advocate for quality and reliability with a focus on pro-active vs. reactive service strategies• Solid foundation and knowledge in ITIL and Agile frameworks and methodologies• Experience with Point of Sale and Digital/Mobile technologies in the QSR/Retail vertical; experience withtechnology support services is an asset• Team player, experienced in working with both senior management and operational teams• Demonstrated high level organizational and time management skills• Ability to apply lateral thinking to issues and develop new and innovative solutions to problems/targQualifications• Excellent written, oral, interpersonal, and presentation skills. Ability to engage with a broad range of industry andthird-party stakeholders to generate consensus, influence outcomes, and build relationships. Team player withproven ability to build relationships and foster collaboration across functional areas. SummaryWhat’s in it for you?This is an unparalleled opportunity to join a winning Globally recognized organization during an exciting time of transformational change. You will gain exposure across all levels of the organization, from your team members to the Executives and external partners. If you feel you meet the criteria, don't delay and contact me immediately !!! Joanne.esodo@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Who we areAt Our client, a Globally recognized company is committed to being the best, and that starts with finding the best talent. We've built a team of extraordinary people from around the world. We're problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, are committed to personal and professional growth, and believe in rewarding and celebrating our successes.AdvantagesThe OpportunityWe currently have an opening for a Vendor Performance Consultant reporting to the Quality Assurance & Support Services Manager, in our Toronto office. The individual in this role is responsible for executing the supplier relationship functions required to design, implement, deliver, manage and report on performance of technology services to meet the critical business needs for our client Canada. The individual will work with a cross-functional team to ensure the efficient and effective delivery of technology testing and support services.ResponsibilitiesPrincipal AccountabilitiesIn addition to following our clients policies and procedures, principal accountabilities include, but are not limited to:• Developing and sustaining long-standing relationships with new and existing company-approved vendors• Collaboratively manage and monitor vendor, service provider, outsourcer performance to ensure quality of service• Maintain vendor contracts and ensure adherence to contractual agreements and service level commitments• Provide regular oversight and reporting of service performance and vendor assessment• Leverage continuous improvement initiatives with existing vendors to create additional value over and abovecontract requirements.• Negotiate, service terms and conditions with key vendors and service providers• Manage vendor specific escalations and lead performance improvement initiatives when necessary• Contribute to the improvement and evolution of the standards by vendor performance is assessed• Evaluating current vendor management programs and identify improvement opportunities• Lead the service definition, design and implementation process for new technologies with existing or new vendorpartners• Liaise with internal business partners, global peers/partners, vendors and restaurant OperatorsQualifications:The ideal candidate will possess the following skills and qualifications:• Undergraduate or college degree/diploma in Information Technology, Computer Science, or related field• 3-5 years of experience in Vendor Management with focus on technology quality assurance and/or developmentservices• Proven work experience in technology Quality Assurance and Vendor Management, including all aspects ofstrategy, planning, execution, management and reporting• Firm grasp of technology support services and processes• Comprehensive knowledge of service contracts, operational agreements and service level agreements • Strong advocate for quality and reliability with a focus on pro-active vs. reactive service strategies• Solid foundation and knowledge in ITIL and Agile frameworks and methodologies• Experience with Point of Sale and Digital/Mobile technologies in the QSR/Retail vertical; experience withtechnology support services is an asset• Team player, experienced in working with both senior management and operational teams• Demonstrated high level organizational and time management skills• Ability to apply lateral thinking to issues and develop new and innovative solutions to problems/targQualifications• Excellent written, oral, interpersonal, and presentation skills. Ability to engage with a broad range of industry andthird-party stakeholders to generate consensus, influence outcomes, and build relationships. Team player withproven ability to build relationships and foster collaboration across functional areas. SummaryWhat’s in it for you?This is an unparalleled opportunity to join a winning Globally recognized organization during an exciting time of transformational change. You will gain exposure across all levels of the organization, from your team members to the Executives and external partners. If you feel you meet the criteria, don't delay and contact me immediately !!! Joanne.esodo@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      POSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredAdvantagesPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredResponsibilitiesPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredQualificationsPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredSummaryPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      POSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredAdvantagesPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredResponsibilitiesPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredQualificationsPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredSummaryPOSITION SUMMARY  The Cloud Technical Specialist will be responsible for Microsoft Azure/O365 design, migrations,maintenance and support, including, VMware, Active Directory (AD) and related processes andapplications. The Cloud Technical Specialist will also provide hands on support, maintenance, andadministration of all the equipment related to the corporate infrastructure in a Hybrid scenario but willfocus mainly on the Azure side of things. The position requires leadership, direct practical experienceand an excellent understanding of supporting and resolving issues. Additionally, the Cloud TechnicalSpecialist needs to have the abilities to find solutions to problems, create and maintain operationaldocumentation. We are specifically looking for an energetic, hands-on, dynamic enterprising individualthat fully knows how to get the job done with minimal supervision and self-motivating energy anddedication.  The Cloud Technical Specialist will work in a team environment but be the lead solutions andimplementation expert for all our Microsoft Azure related migrations, services, and backup solutions.You will be customer facing and work on multiple projects simultaneously. You must be a self- startingindividual that thrives in a multi-tasking environment. KEY RESPONSIBILITIES Microsoft Azure Technologies Support/Architect for our SMB customersAzure Active Directory and related cloud technologiesAzure Migration Planning, Documentation, Support and Maintenance Azure Site Recovery and Backup setup and testing Azure Security Centre, Sentinel and Lighthouse M365 including and most predominantly O365 Azure Security including Security Scorecard, Sentinel, alerting and notifications etc… Monitoring and alerting systems Disaster Recovery and Redundant Systems  - ASR – Azure Site RecoveryAdds, moves and changes of users * Plan, organize, control and evaluate IT system Coordinate systems, policies and procedures, ability to write technical documentation including networkschematics for Azure CloudIdentify problematic areas and work with the team to implement respective solutions before migratingto Azure Cloud.Escalation of critical incidents as required to Microsoft using ECS’s Gold Tier1 Support contractsAct in alignment with user needs and system functionality to contribute to organizational policy Generating scripts to automate tasks as needed within AzureActively monitor Incident management system Queue(s), Documenting Incident and Problemresolutions Assisting PM’s in SOW creation and cost estimates for projects  REQUIRED EXPERIENCE Excellent customer relationship skills Azure hands-on experience and certifcations (Azure is Primary) AZ-103 certification at a minimum VMware experience 3 or more years’ experience with internal systems support (e.g. servers) Must be “new technology” savvy and stay up to date on new and current trends in the associatedtechnology areas.  Desire to continued education and certifications in line with business goals andobjectives. Ability to work in a constantly changing and fast-paced environment. Escalate to appropriate parties when necessary to ensure resolution and return to service Efficient and timely completion of tickets, time sheets, etc. Work hours 8:30am-5pm - after hours, evenings and weekends as requiredRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Permanent
      Are you a Business Analyst (intermediate or senior) looking for a new opportunity?Do you have expertise in Contract Lifecycle Management (CLM) solutions?Are you passionate about your work and looking to work with a team that thinks the same way?We have a new permanent opportunity for you to consider:Business Analyst - CLM Solutions-Start: ASAP-Location: REMOTEPLEASE NOTE: This position is a REMOTE positionAdvantagesYou will have an opportunity to work with a leading employer in the local market as well as around the world.Responsibilities•Work with project leads to validate business requirements and setting up contract templates;•Set and maintain Implementation Best Practice/Methodology across the Contract Template Requirements Gathering and Document Automation practices;•Become an expert power user of Coupa Contract Platform, especially Coupa Contract Authoring Tool;•Automate customer contracts/documents using the Power Author product, in accordance with customer design;•Conduct reviews of automated contract/document with customer/onsite leads, eliciting feedback/clarification to ensure successful deliveries•Provide mentoring consultancy to customer authors, helping them embed the knowledge gained from training courses and furthering their knowledge in advanced authoring topics•Collaborate with the wider implementation team including Project managers and technical delivery teams to ensure successful delivery of the project•Develop and maintain Authoring Best Practices/Methodology, working closely with Product and Software Development teams to ensure Best Practices/Methodology remain relevant with each product release;•Develop quality assurance processes to ensure adoption/enforcement of authoring best practices, ensuring the wider authoring team delivers high-quality deliverables in a consistent manner; and •Active engage with the Product Team to contribute ideas for product development. Qualifications•Bachelor's degree in Computer Science, Business Administration or a suitable combination of education and previous work experience; •3+ years of related work experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development; •At least 2 years of experience building contract templates working with any CLM product;•Experience in both Agile and Waterfall methodologies and deliveries; •Strong Microsoft Office Suite Competencies (Word/Excel/Powerpoint);•Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products; •Experience that demonstrates good business understanding with an ability to exercise independent judgment and take action on it; •Excellent written and verbal communications, organization, analytical, and planning skills; •Strong management, communication, technical and collaboration skill are a must;•Strong analytical skills, including a thorough understanding of how to interpret customer business challenges and translate them into benefits and operational requirements; •Ability to effectively conduct technical discussions directly with clients, team members and other stakeholders; •Excellent creative problem-solving skills, with keen attention to detail;•Highly self-motivated and directed with the ability to multi-task;•Ability to effectively analyze, prioritize and execute tasks; SummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Business Analyst (intermediate or senior) looking for a new opportunity?Do you have expertise in Contract Lifecycle Management (CLM) solutions?Are you passionate about your work and looking to work with a team that thinks the same way?We have a new permanent opportunity for you to consider:Business Analyst - CLM Solutions-Start: ASAP-Location: REMOTEPLEASE NOTE: This position is a REMOTE positionAdvantagesYou will have an opportunity to work with a leading employer in the local market as well as around the world.Responsibilities•Work with project leads to validate business requirements and setting up contract templates;•Set and maintain Implementation Best Practice/Methodology across the Contract Template Requirements Gathering and Document Automation practices;•Become an expert power user of Coupa Contract Platform, especially Coupa Contract Authoring Tool;•Automate customer contracts/documents using the Power Author product, in accordance with customer design;•Conduct reviews of automated contract/document with customer/onsite leads, eliciting feedback/clarification to ensure successful deliveries•Provide mentoring consultancy to customer authors, helping them embed the knowledge gained from training courses and furthering their knowledge in advanced authoring topics•Collaborate with the wider implementation team including Project managers and technical delivery teams to ensure successful delivery of the project•Develop and maintain Authoring Best Practices/Methodology, working closely with Product and Software Development teams to ensure Best Practices/Methodology remain relevant with each product release;•Develop quality assurance processes to ensure adoption/enforcement of authoring best practices, ensuring the wider authoring team delivers high-quality deliverables in a consistent manner; and •Active engage with the Product Team to contribute ideas for product development. Qualifications•Bachelor's degree in Computer Science, Business Administration or a suitable combination of education and previous work experience; •3+ years of related work experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development; •At least 2 years of experience building contract templates working with any CLM product;•Experience in both Agile and Waterfall methodologies and deliveries; •Strong Microsoft Office Suite Competencies (Word/Excel/Powerpoint);•Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products; •Experience that demonstrates good business understanding with an ability to exercise independent judgment and take action on it; •Excellent written and verbal communications, organization, analytical, and planning skills; •Strong management, communication, technical and collaboration skill are a must;•Strong analytical skills, including a thorough understanding of how to interpret customer business challenges and translate them into benefits and operational requirements; •Ability to effectively conduct technical discussions directly with clients, team members and other stakeholders; •Excellent creative problem-solving skills, with keen attention to detail;•Highly self-motivated and directed with the ability to multi-task;•Ability to effectively analyze, prioritize and execute tasks; SummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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