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      • Toronto, Ontario
      • Contract
      Amazon Connect - 6 months (extendable) - Banking Client - TorontoOur client in the Financial Industry is looking for an individual to work on an Avaya/Cisco ICM migration to Amazon Connect This project would be primarily system integration, requiring an understanding of VOIP development within javascript (Node, React, Angular, Vue)AdvantagesOur client in the Financial Industry is looking for individuals to work on a Avaya/Cisco ICM migration to Amazon ConnectResponsibilitiesAs a System Integrator you will use your Telephony/Amazon Connect/AWS system knowledge to operate and improve our existing Amazon Connect Voice Delivery Platform. As an integrator and operator for the system you would be responsible to come up with feature implementation solutions and validation procedures.Responsibilities:Collaborate with Agile teams in the Software Delivery Lifecycle: planning, development, and implementation of technical solutionsProvide technical guidance and consult on new business-requested initiativesCollaborate with other Tech platforms and partners to engineer a cohesive, and well-integrated systems / data flow architectureCreate, execute and document system test scenarios / test casesSupport and perform QA testing, and oversee successful implementation into ProductionEnforce existing Tech process guidelines, and ensure adherenceParticipate in peer design & code reviewsOversee the work of, and mentor junior developersDrive current platforms towards end-state architecture, tools and technologiesInnovate via process improvements and enhancements, with a focus on Continuous Improvement / Continuous Development (CI/CD)QualificationsExperience with new Cloud based telephony platforms such as Amazon Connect, Twilio, etc.Legacy telephony systems such as Avaya, Cisco ICMAmazon Web Services (AWS) certificationDeployment Automation for AWS using TerraformExperience supporting Call Center infrastructureExperience working with Avaya and Cisco ICM Products as well as configuration knowledge3+ years prior experience with Production support3+ years prior experience in Python, Perl, Node.js and / or similar scripting languageSummaryIf you are interested in hearing more, our client is setting up interviews immediately for qualified applicants, don't delay apply today! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Amazon Connect - 6 months (extendable) - Banking Client - TorontoOur client in the Financial Industry is looking for an individual to work on an Avaya/Cisco ICM migration to Amazon Connect This project would be primarily system integration, requiring an understanding of VOIP development within javascript (Node, React, Angular, Vue)AdvantagesOur client in the Financial Industry is looking for individuals to work on a Avaya/Cisco ICM migration to Amazon ConnectResponsibilitiesAs a System Integrator you will use your Telephony/Amazon Connect/AWS system knowledge to operate and improve our existing Amazon Connect Voice Delivery Platform. As an integrator and operator for the system you would be responsible to come up with feature implementation solutions and validation procedures.Responsibilities:Collaborate with Agile teams in the Software Delivery Lifecycle: planning, development, and implementation of technical solutionsProvide technical guidance and consult on new business-requested initiativesCollaborate with other Tech platforms and partners to engineer a cohesive, and well-integrated systems / data flow architectureCreate, execute and document system test scenarios / test casesSupport and perform QA testing, and oversee successful implementation into ProductionEnforce existing Tech process guidelines, and ensure adherenceParticipate in peer design & code reviewsOversee the work of, and mentor junior developersDrive current platforms towards end-state architecture, tools and technologiesInnovate via process improvements and enhancements, with a focus on Continuous Improvement / Continuous Development (CI/CD)QualificationsExperience with new Cloud based telephony platforms such as Amazon Connect, Twilio, etc.Legacy telephony systems such as Avaya, Cisco ICMAmazon Web Services (AWS) certificationDeployment Automation for AWS using TerraformExperience supporting Call Center infrastructureExperience working with Avaya and Cisco ICM Products as well as configuration knowledge3+ years prior experience with Production support3+ years prior experience in Python, Perl, Node.js and / or similar scripting languageSummaryIf you are interested in hearing more, our client is setting up interviews immediately for qualified applicants, don't delay apply today! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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