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4 jobs found for Technical support in North York

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    • North York, Ontario
    • Permanent
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and writtenSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and writtenSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • North York, Ontario
    • Permanent
    • $50,000 per year
    A global leader in merchant services is looking to add Bilingual account specialists for their advanced technical support team for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: March 28thHours of operation:Monday- Friday 8 am-10 pm Saturday & Sunday 8 am- 6 pmTraining for the first 4 weeksSalary: $50,000Hybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement Internal opportunitiesResponsibilities- Responding to external calls from merchants calling with e-commerce inquiries and internal calls from other teams- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Assist with training- Manage and complete technical escalations- Manage and complete French escalations (technical and non-technical)Qualifications- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Experience with point of sale products is an asset- Knowledge of payment processing industry and related products/procedures- High school diploma equivalent- Post-secondary education is considered an asset SummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca with the subject line "Bilingual Advanced Technical Support Specialist- North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A global leader in merchant services is looking to add Bilingual account specialists for their advanced technical support team for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: March 28thHours of operation:Monday- Friday 8 am-10 pm Saturday & Sunday 8 am- 6 pmTraining for the first 4 weeksSalary: $50,000Hybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement Internal opportunitiesResponsibilities- Responding to external calls from merchants calling with e-commerce inquiries and internal calls from other teams- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Assist with training- Manage and complete technical escalations- Manage and complete French escalations (technical and non-technical)Qualifications- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Experience with point of sale products is an asset- Knowledge of payment processing industry and related products/procedures- High school diploma equivalent- Post-secondary education is considered an asset SummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca with the subject line "Bilingual Advanced Technical Support Specialist- North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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