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      • Mississauga, Ontario
      • Permanent
      Our client an awesome SaaS Company based in the GTA is looking for a Technical Writer to join their Product Team on a Permanent basis!You will be working closely with the product and customer team to help plan, write and maintain the knowledge base, release and technical notes as well as all the relevant guides. You should have a keen understanding of the end-users, as well as the product.Given our client's specific needs, we are looking strictly for candidates with extensive experience as a Technical Writer for a SaaS Product Organization. If you feel this description matches your profile, please send your updated resume to alfred.lo@randstad.ca!AdvantagesGreat Opportunity with an Amazing SaaS Organization Awesome Culture and Great teamResponsibilitiesYou will be working closely with the product and customer team to help plan, write and maintain the knowledge base, release and technical notes as well as all the relevant guides. You should have a keen understanding of the end-users, as well as the product.Qualifications5+ Years of Technical Writing Experience3+ years of Exp in a SaaS Product Organization as a Technical WriterSummaryOur client an awesome SaaS Company based in the GTA is looking for a Technical Writer to join their Product Team. You will be working closely with the product and customer team to help plan, write and maintain the knowledge base, release and technical notes as well as all the relevant guides. You should have a keen understanding of the end-users, as well as the product.Given our client's specific needs, we are looking strictly for candidates with extensive experience as a Technical Writer for a SaaS Product Organization. If you feel this description matches your profile, please send your updated resume to alfred.lo@randstad.ca!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client an awesome SaaS Company based in the GTA is looking for a Technical Writer to join their Product Team on a Permanent basis!You will be working closely with the product and customer team to help plan, write and maintain the knowledge base, release and technical notes as well as all the relevant guides. You should have a keen understanding of the end-users, as well as the product.Given our client's specific needs, we are looking strictly for candidates with extensive experience as a Technical Writer for a SaaS Product Organization. If you feel this description matches your profile, please send your updated resume to alfred.lo@randstad.ca!AdvantagesGreat Opportunity with an Amazing SaaS Organization Awesome Culture and Great teamResponsibilitiesYou will be working closely with the product and customer team to help plan, write and maintain the knowledge base, release and technical notes as well as all the relevant guides. You should have a keen understanding of the end-users, as well as the product.Qualifications5+ Years of Technical Writing Experience3+ years of Exp in a SaaS Product Organization as a Technical WriterSummaryOur client an awesome SaaS Company based in the GTA is looking for a Technical Writer to join their Product Team. You will be working closely with the product and customer team to help plan, write and maintain the knowledge base, release and technical notes as well as all the relevant guides. You should have a keen understanding of the end-users, as well as the product.Given our client's specific needs, we are looking strictly for candidates with extensive experience as a Technical Writer for a SaaS Product Organization. If you feel this description matches your profile, please send your updated resume to alfred.lo@randstad.ca!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      We are presently recruiting for a Technical Writer!!!The Technical Writer is primarily responsible for developing a wide range of communication materials at our client site. The individual will do this through the gathering and analyzing of technical and product information from various sources to document new or changing product functionality. These materials will include developer-focused integration and solution manuals and diagrams, training material, and product documentation, as well as business user product usage material.As this is a newly created role, we’re looking for a self-starter who will show us their expertise in technical writing and will make it their mission to make processes easy to understand and products a breeze to use. And as the role continues to evolve, there may be future focus on producing moreelaborate marketing collateral creation, such as white papers, eBooks, and similar.Specific Responsibilities:• Obtain a deep understanding of our products through the gathering of technical information from subject matter experts across various functional departments, specifically from software developers and quality assurance, technical solutions architects and product managers• Build relationships with subject matter experts to ensure depth, breadth, and accuracy of documentation• Consolidate a variety of complex information into intuitive and cohesive documentation structures, including potentially in-product user help and tips• Develop and revise documentation in a number of formats, including Confluence pages, Word, Excel, PDF documents, process and workflow diagrams, and technical and operational specifications, including architectural diagrams• Prepare charts, graphics, and screen captures to illustrate material• Deliver incrementally while keeping track of versions, change histories, and outstanding issues• Assist in planning, scheduling, and tracking documentation work to meet release dates and internal and external deliverables.• Publish and maintain templates ensuring a polished and consistent "look and feel"• Create tutorials and key concept videos; this may include periodic webinars for new product release features• Provide regular reporting updates on documentation progress and make recommendations on how to implement new processes or improve on existing onesCapability Requirements – education, skills & experience• Post-secondary education with a degree or certification in technical writing, english,journalism, or literature degree preferred• You have studied best practices for business, technical and operational documentation, andexperience with technical documentation tools• Minimum 3 years’ of prior applicable technical writing experience interacting/assistingsoftware development firms that specialize in developing large and complex applications• Minimum 3 years’ of prior experience creating developer-focused documentation like API,process flows, and architectural documentation will be a strong asset• The individual will either be familiar with marketing technology in general, and loyaltymarketing in particular - or will become knowledgeable in these and adjacent market andtechnology spaces over time.• Must have demonstrated experience in technical writing, proposal design, storytelling, andstrategic messaging, in delivering competitive proposals• Must be proficient in Microsoft Office, including Microsoft Word, Excel, Powerpoint andVisio• Strong knowledge of XML, HTML, and CSS• Strong knowledge of SnagIt, Camtasia or similar screen capture applications• Has the proven ability to learn new and complex concepts quickly and apply them correctly.• Is a self-starter that takes initiative, is resourceful and self-motived and drives projects toexcellenceAdvantagesNewly created roleStill remote for now but in New Year, likely back to office in Hybrid model.Team is 3-5 peopleMust have strong technical writing background.ResponsibilitiesSpecific Responsibilities:• Obtain a deep understanding of our products through the gathering of technical informationfrom subject matter experts across various functional departments, specifically fromsoftware developers and quality assurance, technical solutions architects and productmanagers• Build relationships with subject matter experts to ensure depth, breadth, and accuracy ofdocumentation• Consolidate a variety of complex information into intuitive and cohesive documentationstructures, including potentially in-product user help and tips• Develop and revise documentation in a number of formats, including Confluence pages,Word, Excel, PDF documents, process and workflow diagrams, and technical andoperational specifications, including architectural diagrams• Prepare charts, graphics, and screen captures to illustrate material• Deliver incrementally while keeping track of versions, change histories, and outstandingissuesAssist in planning, scheduling, and tracking documentation work to meet release dates andinternal and external deliverables.• Publish and maintain templates ensuring a polished and consistent "look and feel"• Create tutorials and key concept videos; this may include periodic webinars for new productrelease features• Provide regular reporting updates on documentation progress and make recommendationson how to implement new processes or improve on existing ones QualificationsCapability Requirements – education, skills & experience• Post-secondary education with a degree or certification in technical writing, english,journalism, or literature degree preferred• You have studied best practices for business, technical and operational documentation, andexperience with technical documentation tools• Minimum 3 years’ of prior applicable technical writing experience interacting/assistingsoftware development firms that specialize in developing large and complex applications• Minimum 3 years’ of prior experience creating developer-focused documentation like API,process flows, and architectural documentation will be a strong asset• The individual will either be familiar with marketing technology in general, and loyaltymarketing in particular - or will become knowledgeable in these and adjacent market andtechnology spaces over time.• Must have demonstrated experience in technical writing, proposal design, storytelling, andstrategic messaging, in delivering competitive proposals• Must be proficient in Microsoft Office, including Microsoft Word, Excel, Powerpoint andVisio• Strong knowledge of XML, HTML, and CSS• Strong knowledge of SnagIt, Camtasia or similar screen capture applications• Has the proven ability to learn new and complex concepts quickly and apply them correctly.• Is a self-starter that takes initiative, is resourceful and self-motived and drives projects toexcellence.SummaryThe Technical Writer is primarily responsible for developing a wide range of communication materials at our client site. The individual will do this through the gathering and analyzing of technical and product information from various sources to document new or changing product functionality. These materials will include developer-focused integration and solution manuals and diagrams, training material, and product documentation, as well as business user product usage material.As this is a newly created role, we’re looking for a self-starter who will show us their expertise in technical writing and will make it their mission to make processes easy to understand and products a breeze to use. And as the role continues to evolve, there may be future focus on producing moreelaborate marketing collateral creation, such as white papers, eBooks, and similar.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are presently recruiting for a Technical Writer!!!The Technical Writer is primarily responsible for developing a wide range of communication materials at our client site. The individual will do this through the gathering and analyzing of technical and product information from various sources to document new or changing product functionality. These materials will include developer-focused integration and solution manuals and diagrams, training material, and product documentation, as well as business user product usage material.As this is a newly created role, we’re looking for a self-starter who will show us their expertise in technical writing and will make it their mission to make processes easy to understand and products a breeze to use. And as the role continues to evolve, there may be future focus on producing moreelaborate marketing collateral creation, such as white papers, eBooks, and similar.Specific Responsibilities:• Obtain a deep understanding of our products through the gathering of technical information from subject matter experts across various functional departments, specifically from software developers and quality assurance, technical solutions architects and product managers• Build relationships with subject matter experts to ensure depth, breadth, and accuracy of documentation• Consolidate a variety of complex information into intuitive and cohesive documentation structures, including potentially in-product user help and tips• Develop and revise documentation in a number of formats, including Confluence pages, Word, Excel, PDF documents, process and workflow diagrams, and technical and operational specifications, including architectural diagrams• Prepare charts, graphics, and screen captures to illustrate material• Deliver incrementally while keeping track of versions, change histories, and outstanding issues• Assist in planning, scheduling, and tracking documentation work to meet release dates and internal and external deliverables.• Publish and maintain templates ensuring a polished and consistent "look and feel"• Create tutorials and key concept videos; this may include periodic webinars for new product release features• Provide regular reporting updates on documentation progress and make recommendations on how to implement new processes or improve on existing onesCapability Requirements – education, skills & experience• Post-secondary education with a degree or certification in technical writing, english,journalism, or literature degree preferred• You have studied best practices for business, technical and operational documentation, andexperience with technical documentation tools• Minimum 3 years’ of prior applicable technical writing experience interacting/assistingsoftware development firms that specialize in developing large and complex applications• Minimum 3 years’ of prior experience creating developer-focused documentation like API,process flows, and architectural documentation will be a strong asset• The individual will either be familiar with marketing technology in general, and loyaltymarketing in particular - or will become knowledgeable in these and adjacent market andtechnology spaces over time.• Must have demonstrated experience in technical writing, proposal design, storytelling, andstrategic messaging, in delivering competitive proposals• Must be proficient in Microsoft Office, including Microsoft Word, Excel, Powerpoint andVisio• Strong knowledge of XML, HTML, and CSS• Strong knowledge of SnagIt, Camtasia or similar screen capture applications• Has the proven ability to learn new and complex concepts quickly and apply them correctly.• Is a self-starter that takes initiative, is resourceful and self-motived and drives projects toexcellenceAdvantagesNewly created roleStill remote for now but in New Year, likely back to office in Hybrid model.Team is 3-5 peopleMust have strong technical writing background.ResponsibilitiesSpecific Responsibilities:• Obtain a deep understanding of our products through the gathering of technical informationfrom subject matter experts across various functional departments, specifically fromsoftware developers and quality assurance, technical solutions architects and productmanagers• Build relationships with subject matter experts to ensure depth, breadth, and accuracy ofdocumentation• Consolidate a variety of complex information into intuitive and cohesive documentationstructures, including potentially in-product user help and tips• Develop and revise documentation in a number of formats, including Confluence pages,Word, Excel, PDF documents, process and workflow diagrams, and technical andoperational specifications, including architectural diagrams• Prepare charts, graphics, and screen captures to illustrate material• Deliver incrementally while keeping track of versions, change histories, and outstandingissuesAssist in planning, scheduling, and tracking documentation work to meet release dates andinternal and external deliverables.• Publish and maintain templates ensuring a polished and consistent "look and feel"• Create tutorials and key concept videos; this may include periodic webinars for new productrelease features• Provide regular reporting updates on documentation progress and make recommendationson how to implement new processes or improve on existing ones QualificationsCapability Requirements – education, skills & experience• Post-secondary education with a degree or certification in technical writing, english,journalism, or literature degree preferred• You have studied best practices for business, technical and operational documentation, andexperience with technical documentation tools• Minimum 3 years’ of prior applicable technical writing experience interacting/assistingsoftware development firms that specialize in developing large and complex applications• Minimum 3 years’ of prior experience creating developer-focused documentation like API,process flows, and architectural documentation will be a strong asset• The individual will either be familiar with marketing technology in general, and loyaltymarketing in particular - or will become knowledgeable in these and adjacent market andtechnology spaces over time.• Must have demonstrated experience in technical writing, proposal design, storytelling, andstrategic messaging, in delivering competitive proposals• Must be proficient in Microsoft Office, including Microsoft Word, Excel, Powerpoint andVisio• Strong knowledge of XML, HTML, and CSS• Strong knowledge of SnagIt, Camtasia or similar screen capture applications• Has the proven ability to learn new and complex concepts quickly and apply them correctly.• Is a self-starter that takes initiative, is resourceful and self-motived and drives projects toexcellence.SummaryThe Technical Writer is primarily responsible for developing a wide range of communication materials at our client site. The individual will do this through the gathering and analyzing of technical and product information from various sources to document new or changing product functionality. These materials will include developer-focused integration and solution manuals and diagrams, training material, and product documentation, as well as business user product usage material.As this is a newly created role, we’re looking for a self-starter who will show us their expertise in technical writing and will make it their mission to make processes easy to understand and products a breeze to use. And as the role continues to evolve, there may be future focus on producing moreelaborate marketing collateral creation, such as white papers, eBooks, and similar.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Can you work with SLA's and MOU's with your eyes closed? Do you have a rich history of supporting Senior Management with Technical Writing expertise? Does a part-time and remote contract appeal to you?If so, our valued Public Sector client has an immediate need for a Technical Writer experienced with drafting SLA's and MOU's. AdvantagesPart-Time and Remote WorkSupporting Senior ExecutivesCompetitive Per DiemResponsibilitiesTasks;The Consultant must perform the following tasks:- Provide weekly status updates as reporting will be required updating a project schedule (e.g. Gantt Chart);- Establish and publish the standard methodology for the prioritization of shore-based asset maintenance;- Consult the regions and internal stakeholders in the development of performance targets for AtoN Service’s assets;- Review, provide feedback and approve deliverables in a timely manner;- Provide Technical and functional advice to the MCI Asset Class Manager on all matters of project management and engineering practices relating to marine and maritime assets;- Maintain close liaison and consultation on a regular basis with FMS and Regional MCI Superintendents on issues affecting drafting the deliverables;- Apply project management practices and techniques of drafting the deliverables;- Anticipate trends and developments affecting the deliverables for AtoN.- Provide interpretation, advice and recommendation to members of the technical community with regard to deliverables.QualificationsPreparing, drafting, and reviewing project documentation Service Level Agreements (SLA) or Memorandums of Understanding (MOU) Developing and delivering briefing material for Senior executives SummaryFor more information and consideration, please contact jon.daze@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Can you work with SLA's and MOU's with your eyes closed? Do you have a rich history of supporting Senior Management with Technical Writing expertise? Does a part-time and remote contract appeal to you?If so, our valued Public Sector client has an immediate need for a Technical Writer experienced with drafting SLA's and MOU's. AdvantagesPart-Time and Remote WorkSupporting Senior ExecutivesCompetitive Per DiemResponsibilitiesTasks;The Consultant must perform the following tasks:- Provide weekly status updates as reporting will be required updating a project schedule (e.g. Gantt Chart);- Establish and publish the standard methodology for the prioritization of shore-based asset maintenance;- Consult the regions and internal stakeholders in the development of performance targets for AtoN Service’s assets;- Review, provide feedback and approve deliverables in a timely manner;- Provide Technical and functional advice to the MCI Asset Class Manager on all matters of project management and engineering practices relating to marine and maritime assets;- Maintain close liaison and consultation on a regular basis with FMS and Regional MCI Superintendents on issues affecting drafting the deliverables;- Apply project management practices and techniques of drafting the deliverables;- Anticipate trends and developments affecting the deliverables for AtoN.- Provide interpretation, advice and recommendation to members of the technical community with regard to deliverables.QualificationsPreparing, drafting, and reviewing project documentation Service Level Agreements (SLA) or Memorandums of Understanding (MOU) Developing and delivering briefing material for Senior executives SummaryFor more information and consideration, please contact jon.daze@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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