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    363 jobs found in Terrebonne, Québec - Page 13

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      • Montréal, Québec
      • Contract
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.This role is working on a hybrid remote model, open to 100% remote as well.Candidates from Montreal, Halifax and Waterloo locations are highly preferred.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Working days : Monday – Friday- Shift timings between – 8:00am-8:00pm EST- 6-month contract- Strong potential for Perm hire after 120 days on the floor for those who can work the hybrid work model in Waterloo, Montreal, or Halifax- Pay Rate: $20.50/hr- Training provided- July 25th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, your responsibilities will be:●Delivering superior customer service by providing prompt and accurate responses to our callers.●Providing excellent customer service to both internal and external clients.●Communicating effectively with plan members and plan sponsors in a calm and professional manner●Accessing appropriate information from various company systems.●Researching and resolving inquiries within specified timelines.●Handling sensitive issuesQualifications●Reliable high-speed internet required●Bilingualism, English/French required●You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner●Exceptional technical capabilities, research skills and your attention to detail is always a priority●Confident in your ability to learn and apply information quickly●Previous customer service experience in a contact center, retail environment or service industryNice to Haves:●Previous experience in a contact center environment would be considered a tremendous asset, however, not required●Knowledge of financial services would also be an assetSummaryIf you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.This role is working on a hybrid remote model, open to 100% remote as well.Candidates from Montreal, Halifax and Waterloo locations are highly preferred.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Working days : Monday – Friday- Shift timings between – 8:00am-8:00pm EST- 6-month contract- Strong potential for Perm hire after 120 days on the floor for those who can work the hybrid work model in Waterloo, Montreal, or Halifax- Pay Rate: $20.50/hr- Training provided- July 25th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, your responsibilities will be:●Delivering superior customer service by providing prompt and accurate responses to our callers.●Providing excellent customer service to both internal and external clients.●Communicating effectively with plan members and plan sponsors in a calm and professional manner●Accessing appropriate information from various company systems.●Researching and resolving inquiries within specified timelines.●Handling sensitive issuesQualifications●Reliable high-speed internet required●Bilingualism, English/French required●You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner●Exceptional technical capabilities, research skills and your attention to detail is always a priority●Confident in your ability to learn and apply information quickly●Previous customer service experience in a contact center, retail environment or service industryNice to Haves:●Previous experience in a contact center environment would be considered a tremendous asset, however, not required●Knowledge of financial services would also be an assetSummaryIf you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Are you eager to gain some experience in the financial services industry and have great administrationskills? If so we have the role for you!We are currently looking for an Analyst-Contact Centre Scheduler to join our client, one of Canada'slargest insurance and financial services companies.You will be working remotely from home. Open to candidates from Atria or Waterloo locations as well.Shift timings: Monday to Friday 8:00am-8:00pmAdvantages● Work for one of Canada's largest insurance and financial services companies● Work from home opportunity for now● Work with a friendly and easy-going team● 4-months contract● Pay Rate: $25/hr● Start date is July 18th, 2022Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Analyst-Contact Centre Scheduler, your duties will include but not be limited to:● Analyzing, optimizing & maintaining daily and weekly Customer Care Representative (CCR) workschedules● Monitoring, analyzing and recommending changes for incoming volume, staffing levels androuting strategies● Providing daily feedback of site-specific events to CCC leadership● Supporting intraday touch-points by providing information and recommendations to the CCCleaders based on data● Supporting on responses and actions in emergency situations● Analyzing tracking and reporting on trends, providing solutions or courses of action● Ensuring System maintenance and maintain up to date information in various databases● Raising workflow concerns in a timely fashion to your direct manager or other operationalleaders and provide recommendations on solutions● Optimizing and documenting internal process and knowledge● Responding and consulting on CCC Operations requestsQualifications● Knowing IEX, Genesys CME technologies are required● 2-3 years of prior experience● Excellent Excel knowledge● Must have WFM skills● Enhanced Reliability Clearance is required● Discover, analyze and solve problems using data● Continuous improvement oriented● Value open and honest feedback● Be a strong team player● Multitask proficiently in a fast paced, performance driven environment● Adapt quickly and comfortably to change● Handle stress in a high pressure environment● Attention to detail with strong documentation and follow up skills● Strong and effective verbal and written communication skills● Knowledge of Call Centre technologies and best practices● Call center forecasting and resource planning● Understanding of queuing theory and call center mathematicsSummaryIf you are interested in Analyst-Contact Centre Scheduler, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you eager to gain some experience in the financial services industry and have great administrationskills? If so we have the role for you!We are currently looking for an Analyst-Contact Centre Scheduler to join our client, one of Canada'slargest insurance and financial services companies.You will be working remotely from home. Open to candidates from Atria or Waterloo locations as well.Shift timings: Monday to Friday 8:00am-8:00pmAdvantages● Work for one of Canada's largest insurance and financial services companies● Work from home opportunity for now● Work with a friendly and easy-going team● 4-months contract● Pay Rate: $25/hr● Start date is July 18th, 2022Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Analyst-Contact Centre Scheduler, your duties will include but not be limited to:● Analyzing, optimizing & maintaining daily and weekly Customer Care Representative (CCR) workschedules● Monitoring, analyzing and recommending changes for incoming volume, staffing levels androuting strategies● Providing daily feedback of site-specific events to CCC leadership● Supporting intraday touch-points by providing information and recommendations to the CCCleaders based on data● Supporting on responses and actions in emergency situations● Analyzing tracking and reporting on trends, providing solutions or courses of action● Ensuring System maintenance and maintain up to date information in various databases● Raising workflow concerns in a timely fashion to your direct manager or other operationalleaders and provide recommendations on solutions● Optimizing and documenting internal process and knowledge● Responding and consulting on CCC Operations requestsQualifications● Knowing IEX, Genesys CME technologies are required● 2-3 years of prior experience● Excellent Excel knowledge● Must have WFM skills● Enhanced Reliability Clearance is required● Discover, analyze and solve problems using data● Continuous improvement oriented● Value open and honest feedback● Be a strong team player● Multitask proficiently in a fast paced, performance driven environment● Adapt quickly and comfortably to change● Handle stress in a high pressure environment● Attention to detail with strong documentation and follow up skills● Strong and effective verbal and written communication skills● Knowledge of Call Centre technologies and best practices● Call center forecasting and resource planning● Understanding of queuing theory and call center mathematicsSummaryIf you are interested in Analyst-Contact Centre Scheduler, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montreal, Québec
      • Contract
      Are you a person with a passion for recruitment? Does making a difference in people's lives matter to you? Do you have an entrepreneurial streak and want to develop your skills? Randstad has a job for you!The Talent Acquisition Specialist in Montreal, within our call center division, will be responsible for navigating the talent search, conducting the necessary interviews to screen the potential talent, and presenting those selected to Randstad clients.Advantages• Competitive base salary and even better quarterly and annual bonus plan;• Ongoing rewards, recognition, and training;• 3 weeks paid vacation from day one;• Comprehensive health and dental benefits paid at 100%;• We offer RRSPs and a stock plan;• Flexible work hours, including the ability to work from home or the office;• Opportunities for advancement: over 80% of our management team is promoted from within;• Named one of the Best Places to Work in Canada by Great Places to Work for over 10 consecutive years;• Designated as one of the best places to work for women.Responsibilities𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗿𝗼𝗹𝗲 𝗼𝗳 𝗮 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝗶𝗻 𝗠𝗼𝗻𝘁𝗿𝗲𝗮𝗹, 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗱𝗶𝘃𝗶𝘀𝗶𝗼𝗻?• Complete the recruitment cycle from job posting to resume screening process before detailed interviews;• Identify and establish a pool of candidates through a network of resources to meet current and future client needs within a predefined timeframe;• Work closely with the team to ensure the right candidates are delivered on time and to meet client expectations for quality and value;• Develop relationships with our business partners and take ownership of managing new recruitment projects.Qualifications𝗡𝗼𝘁 𝗼𝗻𝗹𝘆 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄𝗻 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝘆, 𝘆𝗼𝘂𝗿 𝘁𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆 𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗮𝗱𝘃𝗶𝘀𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗲𝗹𝗹, 𝘆𝗼𝘂 𝗮𝗹𝘀𝗼 𝗵𝗮𝘃𝗲?• Experiences in sales, recruiting, customer service, transferable skills, or interest in learning the field;• A proven track record of achieving goals;• An ability to build long-term, trusting business relationships;• Excellent communication and problem-solving skills;• An ability to multitask and work in a high volume, fast-paced environment;• Comfortable with technology as the position involves the use of Google Workspace, various social media platforms, recruiting, and video conferencing;• Be fluently bilingual.Summary• 𝗣𝗲𝗿𝗺𝗮𝗻𝗲𝗻𝘁 𝗳𝘂𝗹𝗹-𝘁𝗶𝗺𝗲 𝟯𝟳.𝟱 𝗵𝗼𝘂𝗿𝘀 𝗽𝗲𝗿 𝘄𝗲𝗲𝗸• 𝗗𝗮𝘆𝘁𝗶𝗺𝗲 𝗼𝗳𝗳𝗶𝗰𝗲 𝗵𝗼𝘂𝗿𝘀• 𝗛𝘆𝗯𝗿𝗶𝗱 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻• 𝗩𝗲𝗿𝘆 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗯𝗮𝘀𝗲 𝘀𝗮𝗹𝗮𝗿𝘆 𝗽𝗹𝘂𝘀 𝗯𝗼𝗻𝘂𝘀𝗲𝘀• 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗼𝗮𝗰𝗵𝗶𝗻𝗴 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱• 𝗙𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆, 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝘆𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗮𝗽𝗽𝗹𝘆?If you are interested in applying for the position of Talent Acquisition Specialist in Montreal, within our call center division, please contact us in one of the following ways:1. Apply online at randstad.ca today2. Send your resume to christian.nankivell@randstad.ca or dominic.palladini@randstad.ca;3. Don't hesitate to contact us via LinkedIn.If you have experience in recruiting and customer service of any kind, we would like to talk to you. Your new career opportunity is just an email away!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a person with a passion for recruitment? Does making a difference in people's lives matter to you? Do you have an entrepreneurial streak and want to develop your skills? Randstad has a job for you!The Talent Acquisition Specialist in Montreal, within our call center division, will be responsible for navigating the talent search, conducting the necessary interviews to screen the potential talent, and presenting those selected to Randstad clients.Advantages• Competitive base salary and even better quarterly and annual bonus plan;• Ongoing rewards, recognition, and training;• 3 weeks paid vacation from day one;• Comprehensive health and dental benefits paid at 100%;• We offer RRSPs and a stock plan;• Flexible work hours, including the ability to work from home or the office;• Opportunities for advancement: over 80% of our management team is promoted from within;• Named one of the Best Places to Work in Canada by Great Places to Work for over 10 consecutive years;• Designated as one of the best places to work for women.Responsibilities𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗿𝗼𝗹𝗲 𝗼𝗳 𝗮 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝗶𝗻 𝗠𝗼𝗻𝘁𝗿𝗲𝗮𝗹, 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗱𝗶𝘃𝗶𝘀𝗶𝗼𝗻?• Complete the recruitment cycle from job posting to resume screening process before detailed interviews;• Identify and establish a pool of candidates through a network of resources to meet current and future client needs within a predefined timeframe;• Work closely with the team to ensure the right candidates are delivered on time and to meet client expectations for quality and value;• Develop relationships with our business partners and take ownership of managing new recruitment projects.Qualifications𝗡𝗼𝘁 𝗼𝗻𝗹𝘆 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄𝗻 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝘆, 𝘆𝗼𝘂𝗿 𝘁𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆 𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗮𝗱𝘃𝗶𝘀𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗲𝗹𝗹, 𝘆𝗼𝘂 𝗮𝗹𝘀𝗼 𝗵𝗮𝘃𝗲?• Experiences in sales, recruiting, customer service, transferable skills, or interest in learning the field;• A proven track record of achieving goals;• An ability to build long-term, trusting business relationships;• Excellent communication and problem-solving skills;• An ability to multitask and work in a high volume, fast-paced environment;• Comfortable with technology as the position involves the use of Google Workspace, various social media platforms, recruiting, and video conferencing;• Be fluently bilingual.Summary• 𝗣𝗲𝗿𝗺𝗮𝗻𝗲𝗻𝘁 𝗳𝘂𝗹𝗹-𝘁𝗶𝗺𝗲 𝟯𝟳.𝟱 𝗵𝗼𝘂𝗿𝘀 𝗽𝗲𝗿 𝘄𝗲𝗲𝗸• 𝗗𝗮𝘆𝘁𝗶𝗺𝗲 𝗼𝗳𝗳𝗶𝗰𝗲 𝗵𝗼𝘂𝗿𝘀• 𝗛𝘆𝗯𝗿𝗶𝗱 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻• 𝗩𝗲𝗿𝘆 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗯𝗮𝘀𝗲 𝘀𝗮𝗹𝗮𝗿𝘆 𝗽𝗹𝘂𝘀 𝗯𝗼𝗻𝘂𝘀𝗲𝘀• 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗼𝗮𝗰𝗵𝗶𝗻𝗴 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱• 𝗙𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆, 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝘆𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗮𝗽𝗽𝗹𝘆?If you are interested in applying for the position of Talent Acquisition Specialist in Montreal, within our call center division, please contact us in one of the following ways:1. Apply online at randstad.ca today2. Send your resume to christian.nankivell@randstad.ca or dominic.palladini@randstad.ca;3. Don't hesitate to contact us via LinkedIn.If you have experience in recruiting and customer service of any kind, we would like to talk to you. Your new career opportunity is just an email away!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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