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    • Vancouver, British Columbia
    • Contract
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. You will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term career- You are available to begin working July 2022About the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Contract to permanent hire opportunity- Working from the Downtown Vancouver office may be required , hybrid roleInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Arshdeep : arshdeep.dhillon@randstad.caAdvantages- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Work for a worldwide industry leader- Be exposed to new lines of clothing before release- Work in a sociable and friendly team- Gain valuable experience and develop your career in apparelResponsibilities- Coordinating the apparel testers's schedules- Compiling data and analyzing results- Take initiative when required and work in a dynamic workforceQualifications- Experience in quality control/ product testing is a must have- Experience with textiles or clothing is preferred- Ability to use Microsoft Suite- Experience in retail, customer service & coordination is desiredSummaryWe are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. You will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term career- You are available to begin working July 2022About the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Contract to permanent hire opportunity- Working from the Downtown Vancouver office may be required , hybrid roleInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Arshdeep : arshdeep.dhillon@randstad.caAdvantages- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Work for a worldwide industry leader- Be exposed to new lines of clothing before release- Work in a sociable and friendly team- Gain valuable experience and develop your career in apparelResponsibilities- Coordinating the apparel testers's schedules- Compiling data and analyzing results- Take initiative when required and work in a dynamic workforceQualifications- Experience in quality control/ product testing is a must have- Experience with textiles or clothing is preferred- Ability to use Microsoft Suite- Experience in retail, customer service & coordination is desiredSummaryWe are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the British Columbia area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer-focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extend hours as necessary - Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the British Columbia area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer-focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extend hours as necessary - Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    • $18.66 per hour
    Are you a customer service representative looking for a new opportunity within the insurance industry? Do you value customers and provide a high level of customer service? If so, then we may have the role for you! We are currently looking for a customer service representative (call center representative) to join our team in our office in an easily accessible Downtown Vancouver location. This role is a full time temporary to permanent position with an ASAP start date. Please note, this role is working from an office in Downtown Vancouver. The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. There is also a requirement to make outbound calls. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including document processing PO's, scheduling, and data entry- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (8-6). Training will be conducted onsite.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Learn about the insurance industry from Day 1- Newly refurbished, modern office space- Transit accessible in Downtown Vancouver- Great office hours- Full time role- ASAP start date- Working as part of a super friendly and cohesive team- Work equipment provided - $18.66/hourly (plus 4% vacation pay on top so $19.40 all included)**Please note, this role is working from an office in Downtown Vancouver**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be comfortable working from an office in Downtown VancouverSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Please note this is a full time position, Mon-Fri with office hours (8-6)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! You can also email arshdeep.dhillon@randstad.ca with the Subject Line "Inbound Customer Service Representative- Work From Office" This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a customer service representative looking for a new opportunity within the insurance industry? Do you value customers and provide a high level of customer service? If so, then we may have the role for you! We are currently looking for a customer service representative (call center representative) to join our team in our office in an easily accessible Downtown Vancouver location. This role is a full time temporary to permanent position with an ASAP start date. Please note, this role is working from an office in Downtown Vancouver. The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. There is also a requirement to make outbound calls. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including document processing PO's, scheduling, and data entry- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (8-6). Training will be conducted onsite.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Learn about the insurance industry from Day 1- Newly refurbished, modern office space- Transit accessible in Downtown Vancouver- Great office hours- Full time role- ASAP start date- Working as part of a super friendly and cohesive team- Work equipment provided - $18.66/hourly (plus 4% vacation pay on top so $19.40 all included)**Please note, this role is working from an office in Downtown Vancouver**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be comfortable working from an office in Downtown VancouverSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Please note this is a full time position, Mon-Fri with office hours (8-6)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! You can also email arshdeep.dhillon@randstad.ca with the Subject Line "Inbound Customer Service Representative- Work From Office" This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Burnaby, British Columbia
    • Contract
    • $19.00 per hour
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Delta, British Columbia
    • Contract
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you have an interest in the Logistics field?We're looking for dynamic and customer service driven individuals who loves to utilize their computer skills in an office environment!Type: Full Time (CONTRACT: 5-6 Weeks with potential to extend)Location: Work from Office - Delta, BCPay: $22Start Date: ASAPHours of Operation : Monday to Friday - 7:30am to 4pm Advantages- Full time Hours- Competitive pay- Office environment experience - Growth Potential- Long term position - Fantastic team environment and culture Responsibilities- Handling emails and online orders-Answering emails in a timely manner - Multitasking and prioritizing day to day duties-Creating online and outbound ordersQualifications-Knowledge of Excel Spreadsheets and Word-Experience with email correspondence -Office Administration Experience - Excellent computers skills, Tech Savvy SummaryAre you the ideal candidate for this role? Send us your updated resume with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.ca OR morgan.paquette@randstad.ca . Please include some Monday-Friday availability for an interview.Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you have an interest in the Logistics field?We're looking for dynamic and customer service driven individuals who loves to utilize their computer skills in an office environment!Type: Full Time (CONTRACT: 5-6 Weeks with potential to extend)Location: Work from Office - Delta, BCPay: $22Start Date: ASAPHours of Operation : Monday to Friday - 7:30am to 4pm Advantages- Full time Hours- Competitive pay- Office environment experience - Growth Potential- Long term position - Fantastic team environment and culture Responsibilities- Handling emails and online orders-Answering emails in a timely manner - Multitasking and prioritizing day to day duties-Creating online and outbound ordersQualifications-Knowledge of Excel Spreadsheets and Word-Experience with email correspondence -Office Administration Experience - Excellent computers skills, Tech Savvy SummaryAre you the ideal candidate for this role? Send us your updated resume with the subject: "CSR- Work from Office": arshdeep.dhillon@randstad.ca OR morgan.paquette@randstad.ca . Please include some Monday-Friday availability for an interview.Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced individuals who love to provide a welcoming atmosphere to customers, while working from the comfort of your own home.This is a full time permanent position, currently work from home.Type: Full TimeLocation: Vancouver - Hybrid model Start Date: June 15th Schedule: Monday - Friday Hours: 8AM- 4PM Get your foot in the door with a great companyStart your career in Insurance by working with an industry leader.Advantages- Full time hours- Permanent position- Competitive pay- Work from home- Equipment provided- Insurance experience gained- Work for a well known organizationResponsibilities- Taking inbound calls from customers- Answering any questions they may have about their products and services - Updating account information after every transaction- Some email correspondence- Processing claims- Provide top notch service on every call- Achieve quality service by assessing & responding to client needsQualifications- Customer service/ call center experience is required (minimum 2 years)- Excellent communication skills- Tech savvy and working knowledge of computers (Microsoft office proficiency is an asset)- Full time and flexible availability (able to work over time if required by business needs)- Position dependent on successful completion of criminal and credit background checkSummaryAre you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject: "CSR- Insurance": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Only those selected for an interview will be contacted. human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced individuals who love to provide a welcoming atmosphere to customers, while working from the comfort of your own home.This is a full time permanent position, currently work from home.Type: Full TimeLocation: Vancouver - Hybrid model Start Date: June 15th Schedule: Monday - Friday Hours: 8AM- 4PM Get your foot in the door with a great companyStart your career in Insurance by working with an industry leader.Advantages- Full time hours- Permanent position- Competitive pay- Work from home- Equipment provided- Insurance experience gained- Work for a well known organizationResponsibilities- Taking inbound calls from customers- Answering any questions they may have about their products and services - Updating account information after every transaction- Some email correspondence- Processing claims- Provide top notch service on every call- Achieve quality service by assessing & responding to client needsQualifications- Customer service/ call center experience is required (minimum 2 years)- Excellent communication skills- Tech savvy and working knowledge of computers (Microsoft office proficiency is an asset)- Full time and flexible availability (able to work over time if required by business needs)- Position dependent on successful completion of criminal and credit background checkSummaryAre you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject: "CSR- Insurance": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Only those selected for an interview will be contacted. human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Delta, British Columbia
    • Contract
    Do you have excellent customer service skills and are you experienced in it? If so we have the role for you!We’re currently looking for individuals to join our client in Delta for a Customer Service Agent. It is a Hybrid role (that it would be both on site and remote). As a Customer Service Agent, you would be responsible for ensuring assigned receivables are collected while maintaining strong customer relations.Advantages●Delta location●7-month contract●Monday – Friday, (8-4pm, 9-5pm)●$25.00/hour●Hybrid work●May 23rd, 2022 start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Agent, your duties will include but not be limited to:●Receiving customer requests for unscheduled or scheduled service●Determining customer needs and matches appropriate Technician or Team Lead to the need●Communicating the action plan and services to be provided directly to the customer●Ensuring work has been performed to the customers expectations and performs follow-up with the customer, as needed●Answering any customer inquiries and resolves or escalates customer issues, as appropriate●Reconciling all service requests daily●Coordinating labor scheduling to align technician to the appropriate customer and service need●Ensuring Technicians are provided daily schedules●Maintaining consistent communication with assigned Technicians●Following up on activities to ensure completion in an established timeframe●Assisting with creation of L&M quotations●Developing and maintaining viable long-term relationships with customers and subcontractors●Preparing yearly, monthly and weekly execution plans for PSA scheduled service visits. ●Participating in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues●Researching and following up on questions identified during monthly business review●Ensuring that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen●Facilitating administration of warranty claims●Guiding and prioritizing the activities of the Customer Service Agent Assistants●Periodically performs duties of the Customer Service Agent Assistant as overflow demands●Other duties and administrative activities as assigned.Qualifications●Associates degree preferred, high school diploma or equivalent required●Plus a minimum of five years of service industry experience managing service operations and / or service scheduling is required●Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills●Must have strong interpersonal skills to effectively communicate with both internal and external clients●Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence●Able to prioritize work activities based upon financial impact to desired business goals●Experience and/or basic project accounting or costing principles is desired●Able to influence diverse teams to accomplish tasks/goalsSummaryIf you are interested in the Customer Service Agent, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have excellent customer service skills and are you experienced in it? If so we have the role for you!We’re currently looking for individuals to join our client in Delta for a Customer Service Agent. It is a Hybrid role (that it would be both on site and remote). As a Customer Service Agent, you would be responsible for ensuring assigned receivables are collected while maintaining strong customer relations.Advantages●Delta location●7-month contract●Monday – Friday, (8-4pm, 9-5pm)●$25.00/hour●Hybrid work●May 23rd, 2022 start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Agent, your duties will include but not be limited to:●Receiving customer requests for unscheduled or scheduled service●Determining customer needs and matches appropriate Technician or Team Lead to the need●Communicating the action plan and services to be provided directly to the customer●Ensuring work has been performed to the customers expectations and performs follow-up with the customer, as needed●Answering any customer inquiries and resolves or escalates customer issues, as appropriate●Reconciling all service requests daily●Coordinating labor scheduling to align technician to the appropriate customer and service need●Ensuring Technicians are provided daily schedules●Maintaining consistent communication with assigned Technicians●Following up on activities to ensure completion in an established timeframe●Assisting with creation of L&M quotations●Developing and maintaining viable long-term relationships with customers and subcontractors●Preparing yearly, monthly and weekly execution plans for PSA scheduled service visits. ●Participating in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues●Researching and following up on questions identified during monthly business review●Ensuring that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen●Facilitating administration of warranty claims●Guiding and prioritizing the activities of the Customer Service Agent Assistants●Periodically performs duties of the Customer Service Agent Assistant as overflow demands●Other duties and administrative activities as assigned.Qualifications●Associates degree preferred, high school diploma or equivalent required●Plus a minimum of five years of service industry experience managing service operations and / or service scheduling is required●Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills●Must have strong interpersonal skills to effectively communicate with both internal and external clients●Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence●Able to prioritize work activities based upon financial impact to desired business goals●Experience and/or basic project accounting or costing principles is desired●Able to influence diverse teams to accomplish tasks/goalsSummaryIf you are interested in the Customer Service Agent, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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