Thank you for subscribing to your personalised job alerts.

1 job found in Kingsey Falls

filter2
clear all
    • Kingsey Falls, Québec
    • Permanent
    Your challenge is here!Reporting to the Shared Services Coordinator, the Contact Center Technician’s mission is to establish the first contact with customers, partners and suppliers in order to understand their needs and direct them towards the appropriate solutions and tools in accordance with current policies and practices. You maintain an overview of the issues raised and stay abreast of opportunities likely to adequately meet their needs. You also try to maintain active communication with your clients, partners and suppliers to strengthen the bond and the feeling of being taken care of. Finally, you manage changes made to customer files and contribute greatly to provide a high-quality service within the company.Why work at Cascades Possibility of 50% telecommutingCareer opportunityDiversified tasksDynamic and friendly teamFamily atmosphereNew offices with large windowsYour responsibilities The Contact Center Technician will have the following responsibilities: Provide efficient service to both our partners and customers;Handle service requests in a timely and thorough manner;Suggest improvements to the processes and ways of doing things in the department;Respect the standards and procedures related to the service level agreement (SLA).Your baggage and your strengths The Contact Center Technician will possess several of the following qualifications and skills: College diploma (DEC) in administration;Experience in customer service;Excellent knowledge of English;Knowledge of Microsoft Suite (Excel, Word, Outlook);Good management of priorities;Strong ability to deal with people in a tactful manner;Problem solving oriented;Autonomous #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities. Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
    Your challenge is here!Reporting to the Shared Services Coordinator, the Contact Center Technician’s mission is to establish the first contact with customers, partners and suppliers in order to understand their needs and direct them towards the appropriate solutions and tools in accordance with current policies and practices. You maintain an overview of the issues raised and stay abreast of opportunities likely to adequately meet their needs. You also try to maintain active communication with your clients, partners and suppliers to strengthen the bond and the feeling of being taken care of. Finally, you manage changes made to customer files and contribute greatly to provide a high-quality service within the company.Why work at Cascades Possibility of 50% telecommutingCareer opportunityDiversified tasksDynamic and friendly teamFamily atmosphereNew offices with large windowsYour responsibilities The Contact Center Technician will have the following responsibilities: Provide efficient service to both our partners and customers;Handle service requests in a timely and thorough manner;Suggest improvements to the processes and ways of doing things in the department;Respect the standards and procedures related to the service level agreement (SLA).Your baggage and your strengths The Contact Center Technician will possess several of the following qualifications and skills: College diploma (DEC) in administration;Experience in customer service;Excellent knowledge of English;Knowledge of Microsoft Suite (Excel, Word, Outlook);Good management of priorities;Strong ability to deal with people in a tactful manner;Problem solving oriented;Autonomous #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities. Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 

Thank you for subscribing to your personalised job alerts.

It looks like you want to switch your language. This will reset your filters on your current job search.