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    • Vancouver, British Columbia
    • Permanent
    • $42 - $50 per year
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth, working remotely? *please note that this role will be work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th, working 100% remotely. *please note you can be anywhere in Canada for this role*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary $42 - 52k depending on experience- Based 100% remotely- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":arshdeep.dhillon@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth, working remotely? *please note that this role will be work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th, working 100% remotely. *please note you can be anywhere in Canada for this role*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary $42 - 52k depending on experience- Based 100% remotely- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":arshdeep.dhillon@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teams- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premiumOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premium- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teams- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premiumOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premium- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in January 2022. Start the year with a great career in the insurance industry.Schedule:Must have availability to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$42-43KFrench Bilingual premium (2% annual salary)Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- Employee share purchase program with company matching optionResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in January 2022. Start the year with a great career in the insurance industry.Schedule:Must have availability to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$42-43KFrench Bilingual premium (2% annual salary)Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- Employee share purchase program with company matching optionResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
    • Vancouver, British Columbia
    • Permanent
    • $42,000 - $47,000 per year
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Vancouver airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required as of October 31st 2021Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Vancouver airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required as of October 31st 2021Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

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