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        • Moncton, New Brunswick
        • Contract
        We are pleased to offer you this new and exciting contract requirement with our client for the position of:CUSTOMER SERVICE/HELP DESK (ENTRY) - BILINGUAL FRENCHSTART: ImmediateLENGTH: 6+ MonthsLOCATION: MONCTON NBSCHEDULE:Day Shift with some weekend rotationROLE:Will be responsible for responding to contacts from consumer and business customers for repair and troubleshooting assistance. Responsible to assist the customer in resolving issues.Ensures associated customer records and systems are updated.REQUIREMENTSo Bilingual - English/Frencho Excellent communication skills, call center, help desk or service desk experience an asset.o One to Two (2) years of related work experience in troubleshooting and resolution in a service desk environment.o Computer skills - Email: Outlook, Intranet/Internet, Office 365, Windows 10, iPhone.NICE TO HAVE:o Successful completion of a post-secondary certificate or diploma program in business administration, computer/Information technology, electrical/electronic engineering technology program or a university degree in business, engineering, science or computer science or other related field PLEASE NOTE:Background check is requiredDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!RESPONSIBILITIESQUALIFICATIONS
        We are pleased to offer you this new and exciting contract requirement with our client for the position of:CUSTOMER SERVICE/HELP DESK (ENTRY) - BILINGUAL FRENCHSTART: ImmediateLENGTH: 6+ MonthsLOCATION: MONCTON NBSCHEDULE:Day Shift with some weekend rotationROLE:Will be responsible for responding to contacts from consumer and business customers for repair and troubleshooting assistance. Responsible to assist the customer in resolving issues.Ensures associated customer records and systems are updated.REQUIREMENTSo Bilingual - English/Frencho Excellent communication skills, call center, help desk or service desk experience an asset.o One to Two (2) years of related work experience in troubleshooting and resolution in a service desk environment.o Computer skills - Email: Outlook, Intranet/Internet, Office 365, Windows 10, iPhone.NICE TO HAVE:o Successful completion of a post-secondary certificate or diploma program in business administration, computer/Information technology, electrical/electronic engineering technology program or a university degree in business, engineering, science or computer science or other related field PLEASE NOTE:Background check is requiredDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!RESPONSIBILITIESQUALIFICATIONS

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