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      • Saint-Laurent, Québec
      • Permanent
      • $45,000 - $50,000 per year
      A company in the eyewear industry is looking for someone like you to complement their team. Concerned about the working atmosphere and office comfort, this is the ideal job to pursue your career further! This company in question is looking for a Customer Service Representative for their e-commerce sector, company located in Ville Saint Laurent. The salary offered is between $45, 000 to $50, 000 yearly, schedule is Monday through Friday 8:00 am to 5:00 pm (40 hour work week), 3 weeks vacation, benefits from day one, and 4 personal days.Advantages- Well-known/reputable company - Competitive salary- Great company culture- Benefits from day one - RRSP plan- Parking available- Accessible by public transportResponsibilities- Respond to inquiries by email, online and by telephone - Redistribute others emails or calls to the people concerned - Help customers with online orders- Provide information on products and services- Respond to customers on social networks for all web related inquiries - Online order tracking- Investigate with our transport partner for lost packages or shipping delays- Support customers with online exchanges and process returns- Maintain good communication between store operations, the distribution center and customer service- Perform internal transfers of goods to complete online orders- Perform all other tasks requested by the managerQualifications- Bilingual (english & french; written and oral)- 3 to 5 years of experience in customer service / e-commerce- Strong MS office skills (word & excel)- Detail oriented- Great sense of time management- Team spirit and collaboration- Experience in retailSummaryLooking for a customer service representative (e-commerce) position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the eyewear industry is looking for someone like you to complement their team. Concerned about the working atmosphere and office comfort, this is the ideal job to pursue your career further! This company in question is looking for a Customer Service Representative for their e-commerce sector, company located in Ville Saint Laurent. The salary offered is between $45, 000 to $50, 000 yearly, schedule is Monday through Friday 8:00 am to 5:00 pm (40 hour work week), 3 weeks vacation, benefits from day one, and 4 personal days.Advantages- Well-known/reputable company - Competitive salary- Great company culture- Benefits from day one - RRSP plan- Parking available- Accessible by public transportResponsibilities- Respond to inquiries by email, online and by telephone - Redistribute others emails or calls to the people concerned - Help customers with online orders- Provide information on products and services- Respond to customers on social networks for all web related inquiries - Online order tracking- Investigate with our transport partner for lost packages or shipping delays- Support customers with online exchanges and process returns- Maintain good communication between store operations, the distribution center and customer service- Perform internal transfers of goods to complete online orders- Perform all other tasks requested by the managerQualifications- Bilingual (english & french; written and oral)- 3 to 5 years of experience in customer service / e-commerce- Strong MS office skills (word & excel)- Detail oriented- Great sense of time management- Team spirit and collaboration- Experience in retailSummaryLooking for a customer service representative (e-commerce) position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      • $17.50 per hour
      You have experience in customer service on the phone and the field of transportation appeals to you? You want to work in Ville Saint-Laurent with a stable work schedule?We have a position that could be of great interest to you!As a Customer Service Advisor, you will be responsible for customer service with customers and drivers on the road and maintaining excellent relations with them.We are looking for someone who is passionate about customer service and providing outstanding service. For this position, it is imperative to be bilingual and have experience as a telephone consultant. You will be talking to different drivers or customers to guide them and help them with their requests.Position: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentAdvantages- Long-term temporary position in a growing company- Stimulating environment that allows for a lot of variation in tasks- Competitive salary of $17.50/hr- Small work team that allows for good interpersonal relationships- Stable daytime schedule ResponsibilitiesAs a Customer Service Advisor, you will be responsible for:-Respond to driver questions and customer inquiries via phone and email.-Guide the customer in the use of the technology offered and assist them in the preparation of claims files.Perform various follow-ups with customers and operations regarding merchandise in transit.-Communicate with customers as soon as possible in case of delays or other anomalies.-Research documents such as: bills of lading, proof of delivery when required.-Report problematic cases and identify relevant solutions to ensure a definitive resolution of the problem.Qualifications- Important to be bilingual (French and English spoken and written) as most of our clients are pan-Canadian- Minimum experience in customer service on the phone- Strong interest in the road transportation industry and/or experience in the industry- Have some geographical knowledge of Quebec and Canada- Be comfortable with Excel and software in generalSummaryPosition: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentIf you are interested in this position and you have the required qualifications, you can send us your updated resume to ali.abouzeid@randstad.caflorence.lefebvre@randstad.ca and indicate as ''customer service - transportation''. It will be our pleasure to discuss the position with you.Thank you and talk to you soonRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You have experience in customer service on the phone and the field of transportation appeals to you? You want to work in Ville Saint-Laurent with a stable work schedule?We have a position that could be of great interest to you!As a Customer Service Advisor, you will be responsible for customer service with customers and drivers on the road and maintaining excellent relations with them.We are looking for someone who is passionate about customer service and providing outstanding service. For this position, it is imperative to be bilingual and have experience as a telephone consultant. You will be talking to different drivers or customers to guide them and help them with their requests.Position: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentAdvantages- Long-term temporary position in a growing company- Stimulating environment that allows for a lot of variation in tasks- Competitive salary of $17.50/hr- Small work team that allows for good interpersonal relationships- Stable daytime schedule ResponsibilitiesAs a Customer Service Advisor, you will be responsible for:-Respond to driver questions and customer inquiries via phone and email.-Guide the customer in the use of the technology offered and assist them in the preparation of claims files.Perform various follow-ups with customers and operations regarding merchandise in transit.-Communicate with customers as soon as possible in case of delays or other anomalies.-Research documents such as: bills of lading, proof of delivery when required.-Report problematic cases and identify relevant solutions to ensure a definitive resolution of the problem.Qualifications- Important to be bilingual (French and English spoken and written) as most of our clients are pan-Canadian- Minimum experience in customer service on the phone- Strong interest in the road transportation industry and/or experience in the industry- Have some geographical knowledge of Quebec and Canada- Be comfortable with Excel and software in generalSummaryPosition: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentIf you are interested in this position and you have the required qualifications, you can send us your updated resume to ali.abouzeid@randstad.caflorence.lefebvre@randstad.ca and indicate as ''customer service - transportation''. It will be our pleasure to discuss the position with you.Thank you and talk to you soonRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      A Company that specializes in Optical Research is looking for a Customer Service Representative to join their team in Ville Saint Laurent.As a Customer Experience Representative, you will be responsible for providing professional services to our internal and external customers. The proposed salary is between $40, 000 to $45, 000 a year, Monday through Friday 8:00 am to 4:30 pm or 8:30 am to 5:00 pm (37.5 hours), benefits after 3 months, RRSP, vacation, and parking available. Advantages- Benefit after 3 months- RRSP- Competitive Salary- Optical Industry - Parking available - VacationResponsibilitiesAnswer the phone, transfer calls and take messages;Perform computer entry as needed, orders that may come from phone calls, faxes, emails or other sources;Provide technical information on our products and answer questions regarding the use of the electronic ordering system;Order frames from different suppliers on behalf of our customers to fulfill orders;Invoice and ship orders as required, including preparing the packaging of finished eyewear with marketing materials and coupons for courier pickup;Perform a quality control on the frames received and match them with the appropriate production trays;Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or for frames to follow and to inform them of promotions and sales programs;Manage daily service level reports;Ship orders using internal systems;QualificationsBilingualism (French and English)1-2 years of experience in a similar positionGood analytical and problem-solving skillsKnowledge of Microsoft Office and Gmail family softwareAbility to multitaskTeam player and ability to interact with various departmentsOptical experience, an assetSummaryLooking for a customer service representative position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A Company that specializes in Optical Research is looking for a Customer Service Representative to join their team in Ville Saint Laurent.As a Customer Experience Representative, you will be responsible for providing professional services to our internal and external customers. The proposed salary is between $40, 000 to $45, 000 a year, Monday through Friday 8:00 am to 4:30 pm or 8:30 am to 5:00 pm (37.5 hours), benefits after 3 months, RRSP, vacation, and parking available. Advantages- Benefit after 3 months- RRSP- Competitive Salary- Optical Industry - Parking available - VacationResponsibilitiesAnswer the phone, transfer calls and take messages;Perform computer entry as needed, orders that may come from phone calls, faxes, emails or other sources;Provide technical information on our products and answer questions regarding the use of the electronic ordering system;Order frames from different suppliers on behalf of our customers to fulfill orders;Invoice and ship orders as required, including preparing the packaging of finished eyewear with marketing materials and coupons for courier pickup;Perform a quality control on the frames received and match them with the appropriate production trays;Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or for frames to follow and to inform them of promotions and sales programs;Manage daily service level reports;Ship orders using internal systems;QualificationsBilingualism (French and English)1-2 years of experience in a similar positionGood analytical and problem-solving skillsKnowledge of Microsoft Office and Gmail family softwareAbility to multitaskTeam player and ability to interact with various departmentsOptical experience, an assetSummaryLooking for a customer service representative position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $19.00 - $21.00 per hour
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19-21 $/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19-21 $/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 4 month contracts- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 3-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $4,000 - $45,000 per year
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Permanent
      Do you have top-notch Customer Service skills? Do you enjoy helping people and giving them the best experience possible. Our client in Hamilton is looking for their newest Customer Service Representative. In this role, you will be the first point of contact for customers you will be an expert on the process and requirements in order to ensure the transaction closes smoothly and on time. You will be providing nothing but the highest level of Customer Service. AdvantagesSome of the advantages of working as the Customer Service Represitve:- $41,600 annual salary- permanent full time position 8:30 am - 5:00 pm- 3 weeks vacation - benefits after 3 months paid by the employer- RRSP contribution employees contribute 1.5% and employer contributes 4%ResponsibilitiesSome of the responsibilities of working as the Customer Service Represitve:- fielding calls, around 60 - 80/day with the highest level of customer service - Address lawyers and lenders on any issues relating to their specific files- ensure that files are updated on the computer systems- Assist with preparation of document packages and reporting-QualificationsQualifications of the Customer Service Represitve:- one year of Customer Service exp.- strong communications and problem-solving skills especially over the phone- Strong attention to detail and ability to multitask- ability to protect confidential information- Mortgage administration or a Legal Assistant/Law Clerk experience would be an assetSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have top-notch Customer Service skills? Do you enjoy helping people and giving them the best experience possible. Our client in Hamilton is looking for their newest Customer Service Representative. In this role, you will be the first point of contact for customers you will be an expert on the process and requirements in order to ensure the transaction closes smoothly and on time. You will be providing nothing but the highest level of Customer Service. AdvantagesSome of the advantages of working as the Customer Service Represitve:- $41,600 annual salary- permanent full time position 8:30 am - 5:00 pm- 3 weeks vacation - benefits after 3 months paid by the employer- RRSP contribution employees contribute 1.5% and employer contributes 4%ResponsibilitiesSome of the responsibilities of working as the Customer Service Represitve:- fielding calls, around 60 - 80/day with the highest level of customer service - Address lawyers and lenders on any issues relating to their specific files- ensure that files are updated on the computer systems- Assist with preparation of document packages and reporting-QualificationsQualifications of the Customer Service Represitve:- one year of Customer Service exp.- strong communications and problem-solving skills especially over the phone- Strong attention to detail and ability to multitask- ability to protect confidential information- Mortgage administration or a Legal Assistant/Law Clerk experience would be an assetSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $45,000 - $50,000 per year
      A company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $45, 000 and $50, 000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Advantages- Benefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursResponsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceQualifications-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousSummaryA company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $ 38,000 and $ 44,000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Responsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceBenefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursQualifications:-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousAre you looking for a customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $45, 000 and $50, 000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Advantages- Benefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursResponsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceQualifications-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousSummaryA company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $ 38,000 and $ 44,000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Responsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceBenefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursQualifications:-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousAre you looking for a customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $38,000 - $45,000 per year
      A manufacturing and distribution company that specializes in products for the water treatment, conditioning and purification industry is looking for a Customer Service Representative to join their team. As a Customer Service Representative you will be supporting the sales team and taking care of customer inquiries while driving best practices and creating more value for the business. This is a permanent position. The salary range is $38-45K/yr depending on proven skills set and experience. Note that the salary has a base salary and a performance bonus component. AdvantagesBenefits 100% covered by employer after probation period of 3 months.3 weeks vacationSick days: 8/yr Tuition reimbursement programStable company with great career growth opportunitiesResponsibilities• Order entry.• Answer all inquiries (phone or email) related to orders, shipments and invoices.• Work closely with the sales team and other stakeholders to ensure the highest level of customer service.• Proactively address customer requests, needs and complaints via email or phone.• Follow up on quotes, orders, contracts and POs• Identify potential opportunities or issues and provide recommendations.• Support the sales team to generate new relationships and new markets.• Ensure all client information, account details, credit information and communications are duly recorded and up-to-date• Communicate & coordinate with internal departments • Performs other related duties as required or assigned.Qualifications• Bilingual• Excellent Customer Service• Effective communication Skills• Rigorous follow up• Problem solving• Initiative• Good organization• Resourcefulness• Self-motivation and autonomy• High-level attention to detail• Microsoft Office: Word, Excel, Outlook• Minimum 2-3 years in customer service• Bachelor’s degree (would be an asset)SummaryAre you looking for a Customer Service position in Ville Saint Laurent? Click on "Apply Now" or send your resume to alicia.herrera@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A manufacturing and distribution company that specializes in products for the water treatment, conditioning and purification industry is looking for a Customer Service Representative to join their team. As a Customer Service Representative you will be supporting the sales team and taking care of customer inquiries while driving best practices and creating more value for the business. This is a permanent position. The salary range is $38-45K/yr depending on proven skills set and experience. Note that the salary has a base salary and a performance bonus component. AdvantagesBenefits 100% covered by employer after probation period of 3 months.3 weeks vacationSick days: 8/yr Tuition reimbursement programStable company with great career growth opportunitiesResponsibilities• Order entry.• Answer all inquiries (phone or email) related to orders, shipments and invoices.• Work closely with the sales team and other stakeholders to ensure the highest level of customer service.• Proactively address customer requests, needs and complaints via email or phone.• Follow up on quotes, orders, contracts and POs• Identify potential opportunities or issues and provide recommendations.• Support the sales team to generate new relationships and new markets.• Ensure all client information, account details, credit information and communications are duly recorded and up-to-date• Communicate & coordinate with internal departments • Performs other related duties as required or assigned.Qualifications• Bilingual• Excellent Customer Service• Effective communication Skills• Rigorous follow up• Problem solving• Initiative• Good organization• Resourcefulness• Self-motivation and autonomy• High-level attention to detail• Microsoft Office: Word, Excel, Outlook• Minimum 2-3 years in customer service• Bachelor’s degree (would be an asset)SummaryAre you looking for a Customer Service position in Ville Saint Laurent? Click on "Apply Now" or send your resume to alicia.herrera@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Permanent
      • $17.00 - $19.00 per hour
      Customer Service Representative - $17.5 to $18 per hour - Saint-LeonardOur partner, a global company that produces and sells printing materials, is looking for a Customer Service Representative to join their team in Saint-Léonard.This permanent position is open to even the most junior candidates among you. A sense of customer service, and being fluent in French will be required, in order to support the team (2 people) in its expansion.AdvantagesThe company will offer to the successful candidate for the customer service representative position:- Hours from Monday to Friday, 7 a.m. to 3:30 p.m.- On-site parking in Saint-Léonard.- Insurance after 3 months.- Salary of $ 17.50 to $ 18 per hour.ResponsibilitiesThe mission of the customer service representative will be:- Be the junction between production and customers.- Data input.- Billing.- Follow-up of orders and customers.QualificationsThe ideal candidate for the customer service representative position, will have these skills:- Junior profiles are accepted, but a real sense of customer service will have to be demonstrated.- Must be fluent in French.- Good knowledge of MS Office.- Knowledge of SAP, or any accounting softwares, an asset.SummaryWe are awaiting your application for this Customer Service Representative position.This is offered to all types of candidates, from the most junior to the most experienced.It is above all a personality that we are looking for, so if you think you match it, we are eager to read your application.For any questions, please contact Jean or Kim at 514-252-0099 ext 2, or by email at jean.amirault@randstad.ca or kim.guertin@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative - $17.5 to $18 per hour - Saint-LeonardOur partner, a global company that produces and sells printing materials, is looking for a Customer Service Representative to join their team in Saint-Léonard.This permanent position is open to even the most junior candidates among you. A sense of customer service, and being fluent in French will be required, in order to support the team (2 people) in its expansion.AdvantagesThe company will offer to the successful candidate for the customer service representative position:- Hours from Monday to Friday, 7 a.m. to 3:30 p.m.- On-site parking in Saint-Léonard.- Insurance after 3 months.- Salary of $ 17.50 to $ 18 per hour.ResponsibilitiesThe mission of the customer service representative will be:- Be the junction between production and customers.- Data input.- Billing.- Follow-up of orders and customers.QualificationsThe ideal candidate for the customer service representative position, will have these skills:- Junior profiles are accepted, but a real sense of customer service will have to be demonstrated.- Must be fluent in French.- Good knowledge of MS Office.- Knowledge of SAP, or any accounting softwares, an asset.SummaryWe are awaiting your application for this Customer Service Representative position.This is offered to all types of candidates, from the most junior to the most experienced.It is above all a personality that we are looking for, so if you think you match it, we are eager to read your application.For any questions, please contact Jean or Kim at 514-252-0099 ext 2, or by email at jean.amirault@randstad.ca or kim.guertin@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Permanent
      Customer Service - Manufacturing EnvironmentDo you come from customer service experience and are looking for a permanent position in the Oakville area? Are you looking to work for an employer that offers room for growth? Then we might have the perfect opportunity for you! The ideal candidate will come from 1-3 years experience in a CSR role- ideally from within a manufacturing environment. You will be responsible for communicating with customers about the product, shipments and timelines on fulfillment while maintaining effective notes in the system. We ideally are looking for someone who is comfortable with providing measurement information and can do quick calculations.This is a permanent opportunity in the Oakville area that offers room for growth! If you are interested in this position then please apply directly by submitting your resume to Aliyah.Sykes@randstad.caAdvantages- Working in a team environment that offers room for growth- Permanent full time opportunity that has hours of 8-4:30 or 8:30 am - 5- Annual salary of $45,000- $50,000- Medical and Dental benefits providedResponsibilities- Follow-up with customers on shipping timelines and updates on their orders as requested- Make notes in the system and effectively communicate what products were used to complete orders- Communicate with different departments within the company to ensure that orders are fulfilled- Manually enter Purchase orders in the system and update information accurately.- Create invoices and catch any discrepancies with documents- Complete customer reports as well as review inventory reports to ensure that product is available for us.- Provide effective follow-up to clients and customers within 24 hours of requestsQualifications- Effective communication with proven ability in following up with clients on deliveries- 1-3 years experience in Customer Service- ideally within a manufacturing environment which allowed you to enter PO’s, Process Invoices and Update the system- Ability to work well in a team environment- Attention to detail and organization skills are required in this roleSummaryIf this opportunity sounds like one you are interested in then we would love to hear from you! Please submit your resume to aliyah.sykes@randstad.ca or apply on Randstad.ca!Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service - Manufacturing EnvironmentDo you come from customer service experience and are looking for a permanent position in the Oakville area? Are you looking to work for an employer that offers room for growth? Then we might have the perfect opportunity for you! The ideal candidate will come from 1-3 years experience in a CSR role- ideally from within a manufacturing environment. You will be responsible for communicating with customers about the product, shipments and timelines on fulfillment while maintaining effective notes in the system. We ideally are looking for someone who is comfortable with providing measurement information and can do quick calculations.This is a permanent opportunity in the Oakville area that offers room for growth! If you are interested in this position then please apply directly by submitting your resume to Aliyah.Sykes@randstad.caAdvantages- Working in a team environment that offers room for growth- Permanent full time opportunity that has hours of 8-4:30 or 8:30 am - 5- Annual salary of $45,000- $50,000- Medical and Dental benefits providedResponsibilities- Follow-up with customers on shipping timelines and updates on their orders as requested- Make notes in the system and effectively communicate what products were used to complete orders- Communicate with different departments within the company to ensure that orders are fulfilled- Manually enter Purchase orders in the system and update information accurately.- Create invoices and catch any discrepancies with documents- Complete customer reports as well as review inventory reports to ensure that product is available for us.- Provide effective follow-up to clients and customers within 24 hours of requestsQualifications- Effective communication with proven ability in following up with clients on deliveries- 1-3 years experience in Customer Service- ideally within a manufacturing environment which allowed you to enter PO’s, Process Invoices and Update the system- Ability to work well in a team environment- Attention to detail and organization skills are required in this roleSummaryIf this opportunity sounds like one you are interested in then we would love to hear from you! Please submit your resume to aliyah.sykes@randstad.ca or apply on Randstad.ca!Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Do you have customer service experience in transportation? Our client is looking for a Customer Service Representative in the transportation industry.You would have the chance to work for a growing company, a large distribution center, that cares about its employees and customers, gives excellent customer service and makes sure that the atmosphere in the offices is right. to his favorite! They are located in Rivière-des-Prairies.AdvantagesBenefits await you:-Daytime from Monday to Friday from 8 a.m. to 5 p.m.-Salary between 40k and 45k;-Social benefits paid 100% by the employer-Parking spot;-Warm work environment;- Quick entry into post.-Possibility of advancement- Located in Rivière-des-PrairiesResponsibilities- Respond to customers- Follow-up of orders and deliveries- Balance the inventory- Management of entries and exits of the truck fleet -Other related tasksQualificationsThis is what our client expects from the Customer Service Representative :- Intermediate English is sufficient;-Have experience in a similar position in a transport company or in logistics;- Mastery of the Office suite and resourcefulness with compulsory IT;-Ability to adapt quickly; -Autonomy; - Attention to detail - DynamicSummaryIf this position Customer Service Representative in the transportation industry located in Rivière-des-Prairies interests you, send us your updated CV to kim.guertin@randstad.ca and mageetharan.pagavatheswara@randstad.ca and you can contact us at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have customer service experience in transportation? Our client is looking for a Customer Service Representative in the transportation industry.You would have the chance to work for a growing company, a large distribution center, that cares about its employees and customers, gives excellent customer service and makes sure that the atmosphere in the offices is right. to his favorite! They are located in Rivière-des-Prairies.AdvantagesBenefits await you:-Daytime from Monday to Friday from 8 a.m. to 5 p.m.-Salary between 40k and 45k;-Social benefits paid 100% by the employer-Parking spot;-Warm work environment;- Quick entry into post.-Possibility of advancement- Located in Rivière-des-PrairiesResponsibilities- Respond to customers- Follow-up of orders and deliveries- Balance the inventory- Management of entries and exits of the truck fleet -Other related tasksQualificationsThis is what our client expects from the Customer Service Representative :- Intermediate English is sufficient;-Have experience in a similar position in a transport company or in logistics;- Mastery of the Office suite and resourcefulness with compulsory IT;-Ability to adapt quickly; -Autonomy; - Attention to detail - DynamicSummaryIf this position Customer Service Representative in the transportation industry located in Rivière-des-Prairies interests you, send us your updated CV to kim.guertin@randstad.ca and mageetharan.pagavatheswara@randstad.ca and you can contact us at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Halifax, Nova Scotia
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 9am - 9pm - no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a Bilingual Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 9am - 9pm - no weekends- Professional work environment- Start date: August 2nd, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 8am - 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking to develop your professional experience while utilizing your bilingual language (French & English) skills in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting Bilingual Customer Service Representatives for our client in the insurance industry.As a BilingualCustomer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $18.50/hour- 4-month contract- Hours: Mon-Friday, rotating shifts between 8am - 8pm ET- no weekends- Professional work environment- Start date: July 26th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededQualifications Bilingual in French and English- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet- Space available to work at homeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stoney Creek, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Bilingual Customer Service RepresentativeAre you a Bilingual Customer Service representative looking to grow your career? Are you Bilingual in French and English? Do you love servicing Accounts and working with existing clients? Then I would love to talk to you! Currently, we are currently seeking someone who comes from experience in customer service or account management. This is a permanent Bilingual Customer Service opportunity in the Stoney Creek area and we look forward to speaking with you.Advantages• Full-time Permanent position with a reputable company • $45,000-50,000 starting annual salary• Benefits after 3 months of probation• Pension Plan after 3-6 months of probation• Flexible Hybrid work from home • 3 weeks of vacation to start• Monday to Friday 8 am to 4:30 pm• Conveniently located in Stoney Creek, ONResponsibilities• Responsible for maintaining a high level of professionalism with clients while establishing a positiverapport with every caller• Answer incoming customer calls, emails and chat requests from customers, dealers, and contractors regarding the variety of processes• Resolve issues raised by EV customers and electrical contractors regarding specific project requests, via inbound and outbound calls and emails• Address customer or contractor issues with problem-solving solutions and make suggestions for enhancements or amendments to process, focusing on improving the customer experience• Refine program processes and workflows to guarantee uninterrupted service delivery• Consistently evaluate customer service flow to identify risks and areas for improvement• Collect and analyze customer and installer behaviour to understand changing needs and requirements for program delivery• Lead problem solving to offer recommendations for process improvement of technology and customer support tools• Resolve complaints and track processes that pertain to the customer's installation journey• Ensure all customer requests are responded to within 24 hours and ensure client satisfaction scores of at least 8 or higherQualifications• Must be French and English speaking (bilingual)• 1-2 years of customer service experience• Previous knowledge in MS Office (Word, Excel, Outlook)• Previous experience working in JD Edwards considered an asset• Attention to detail and task prioritizing• Great communication and time managementSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service RepresentativeAre you a Bilingual Customer Service representative looking to grow your career? Are you Bilingual in French and English? Do you love servicing Accounts and working with existing clients? Then I would love to talk to you! Currently, we are currently seeking someone who comes from experience in customer service or account management. This is a permanent Bilingual Customer Service opportunity in the Stoney Creek area and we look forward to speaking with you.Advantages• Full-time Permanent position with a reputable company • $45,000-50,000 starting annual salary• Benefits after 3 months of probation• Pension Plan after 3-6 months of probation• Flexible Hybrid work from home • 3 weeks of vacation to start• Monday to Friday 8 am to 4:30 pm• Conveniently located in Stoney Creek, ONResponsibilities• Responsible for maintaining a high level of professionalism with clients while establishing a positiverapport with every caller• Answer incoming customer calls, emails and chat requests from customers, dealers, and contractors regarding the variety of processes• Resolve issues raised by EV customers and electrical contractors regarding specific project requests, via inbound and outbound calls and emails• Address customer or contractor issues with problem-solving solutions and make suggestions for enhancements or amendments to process, focusing on improving the customer experience• Refine program processes and workflows to guarantee uninterrupted service delivery• Consistently evaluate customer service flow to identify risks and areas for improvement• Collect and analyze customer and installer behaviour to understand changing needs and requirements for program delivery• Lead problem solving to offer recommendations for process improvement of technology and customer support tools• Resolve complaints and track processes that pertain to the customer's installation journey• Ensure all customer requests are responded to within 24 hours and ensure client satisfaction scores of at least 8 or higherQualifications• Must be French and English speaking (bilingual)• 1-2 years of customer service experience• Previous knowledge in MS Office (Word, Excel, Outlook)• Previous experience working in JD Edwards considered an asset• Attention to detail and task prioritizing• Great communication and time managementSummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative for a company in Dorval. This person will have many different responsibilities such as- Processing all customer orders in the MACOLA computer system.- Print picking tickets to the production and shipping and receiving departments.-Track and follow up on shipments.-Establish new customer accounts and shipping addresses-Update the price list and quotes in the MACOLA computer system via Premlinx.-Manage the recovery of empty portable transport tanks.-Handle customer complaints (quantity, price, billing).-Make arrangements for product shipments by tanker-Other duties as assigned.-Send order confirmation to customers.AdvantagesMonday to Friday from 8:00 am to 4:30 pmFull medical and dental benefits2 weeks of vacationSalary $45,000 to $55,000Opportunities for advancementLocation - DorvalResponsibilitiesActively participate in the process of identifying and analyzing risks and non-conformances.-Communicate to the production, shipping and receiving department on any change made on a pick ticket.-Manage customer files.-Report to the President of the Company, any anomaly observed on the price of products.-Make sure to have the right information on the purchase order, such as: Product code, quantity required, warehouse where the product is shipped, notice of special requests from customers, etc.-Verify freight charges for each delivery to the sister company-Manage consignment orders-Gather delivery orders with the day's shipped orders as well as the original ordersoriginal orders (Archiving)-Gather copies of orders shipped from storage located in Ontario-File orders once invoicedQualifications3 months of on-the-job training.-Training on MACOLA's computer system, module: Customer service, (order entry).-Training on customer procedures, such as: RONA, Canadian Tire, BMR, etc.Training on ISO procedures: Contract review, identification and traceability, control of non-conforming product, control of documents and recording.Experience-Accounting technician.-Bilingual. French and English.-General knowledge of computer use (Word, Excel, Outlook)-A strong person with math skills-Attention to detail-Able to convert pounds to kilos- Strong organizational skills- Able to multi-task and problem solve- Must be comfortable working in an industrial environmentIf you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca.Please add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $18 per year
      Are you looking for a new opportunity to work with a dynamic company?Are you a bilingual, dynamic and ambitious person?Do you have excellent customer relation skills?If so, we have a great opportunity for you!A transportation company in Dorval is looking for a customer service representative to join their team!AdvantagesAdvantagesLocation: DorvalContract: Temporary to permanentSchedule: Monday to Friday, 11AM to 7:30PM Salary: $18/hr (based on experience)Opportunities for advancement - Group benefits- Pension plan- 2 weeks vacation- 3 sick daysResponsibilitiesTasks include:- Filing- Logging, data entry- Delegating telephone calls- Other clerical duties as required- Entering customs documentation- Order verification and confirmation: EDI and customer’s web platforms- Data entry: PO and inventory confirmation, Bill of Ladings-Manual order entry in computer software-Order related: answer emails and phone callsQualificationsQualifications- Good Excel skills, familiar with formulas- Fluently bilingual, English and French (spoken/written)- Must be organized and able to work under pressure- Knowledge of transport industry an asset - Multitasking- Fast pace environment - Have that go getter attitude!- Ability to adapt in a constantly changing environment- Ability to prioritize and work on several files at the same time- Good sense of customer service, dynamic, good energyIf you or someone you know is interested, please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca, or call us at 514-695-3315.Looking forward to meeting you!SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new opportunity to work with a dynamic company?Are you a bilingual, dynamic and ambitious person?Do you have excellent customer relation skills?If so, we have a great opportunity for you!A transportation company in Dorval is looking for a customer service representative to join their team!AdvantagesAdvantagesLocation: DorvalContract: Temporary to permanentSchedule: Monday to Friday, 11AM to 7:30PM Salary: $18/hr (based on experience)Opportunities for advancement - Group benefits- Pension plan- 2 weeks vacation- 3 sick daysResponsibilitiesTasks include:- Filing- Logging, data entry- Delegating telephone calls- Other clerical duties as required- Entering customs documentation- Order verification and confirmation: EDI and customer’s web platforms- Data entry: PO and inventory confirmation, Bill of Ladings-Manual order entry in computer software-Order related: answer emails and phone callsQualificationsQualifications- Good Excel skills, familiar with formulas- Fluently bilingual, English and French (spoken/written)- Must be organized and able to work under pressure- Knowledge of transport industry an asset - Multitasking- Fast pace environment - Have that go getter attitude!- Ability to adapt in a constantly changing environment- Ability to prioritize and work on several files at the same time- Good sense of customer service, dynamic, good energyIf you or someone you know is interested, please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca, or call us at 514-695-3315.Looking forward to meeting you!SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      You have experience in customer service on the phone and the field of transportation appeals to you? You want to work in Ville Saint-Laurent with a stable work schedule?We have a position that could be of great interest to you!As a Customer Service Advisor, you will be responsible for customer service with customers and drivers on the road and maintaining excellent relations with them.We are looking for someone who is passionate about customer service and providing outstanding service. For this position, it is imperative to be bilingual and have experience as a telephone consultant. You will be talking to different drivers or customers to guide them and help them with their requests.Position: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteYou can choose one of the following schedules: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentAdvantages- Long-term temporary position in a growing company- Stimulating environment that allows for a lot of variation in tasks- Competitive salary of $17.50/hr- Small work team that allows for good interpersonal relationships- Stable daytime schedule - Free parking onsite - Open concept - Casual or informal work environment- Company acknowledges employee achievements ResponsibilitiesAs a Customer Service Advisor, you will be responsible for:-Respond to driver questions and customer inquiries via phone and email.-Guide the customer in the use of the technology offered and assist them in the preparation of claims files.Perform various follow-ups with customers and operations regarding merchandise in transit.-Communicate with customers as soon as possible in case of delays or other anomalies.-Research documents such as: bills of lading, proof of delivery when required.-Report problematic cases and identify relevant solutions to ensure a definitive resolution of the problem.Qualifications- Important to be bilingual (French and English spoken and written) as most of our clients are pan-Canadian- Minimum experience in customer service on the phone- Strong interest in the road transportation industry and/or experience in the industry- Have some geographical knowledge of Quebec and Canada- Be comfortable with Excel and software in generalSummaryPosition: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentIf you are interested in this position and you have the required qualifications, you can send us your updated resume to karen.leiton@randstad.caflorence.lefebvre@randstad.ca and indicate as ''customer service - transportation''. It will be our pleasure to discuss the position with you.Thank you and talk to you soonRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You have experience in customer service on the phone and the field of transportation appeals to you? You want to work in Ville Saint-Laurent with a stable work schedule?We have a position that could be of great interest to you!As a Customer Service Advisor, you will be responsible for customer service with customers and drivers on the road and maintaining excellent relations with them.We are looking for someone who is passionate about customer service and providing outstanding service. For this position, it is imperative to be bilingual and have experience as a telephone consultant. You will be talking to different drivers or customers to guide them and help them with their requests.Position: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteYou can choose one of the following schedules: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentAdvantages- Long-term temporary position in a growing company- Stimulating environment that allows for a lot of variation in tasks- Competitive salary of $17.50/hr- Small work team that allows for good interpersonal relationships- Stable daytime schedule - Free parking onsite - Open concept - Casual or informal work environment- Company acknowledges employee achievements ResponsibilitiesAs a Customer Service Advisor, you will be responsible for:-Respond to driver questions and customer inquiries via phone and email.-Guide the customer in the use of the technology offered and assist them in the preparation of claims files.Perform various follow-ups with customers and operations regarding merchandise in transit.-Communicate with customers as soon as possible in case of delays or other anomalies.-Research documents such as: bills of lading, proof of delivery when required.-Report problematic cases and identify relevant solutions to ensure a definitive resolution of the problem.Qualifications- Important to be bilingual (French and English spoken and written) as most of our clients are pan-Canadian- Minimum experience in customer service on the phone- Strong interest in the road transportation industry and/or experience in the industry- Have some geographical knowledge of Quebec and Canada- Be comfortable with Excel and software in generalSummaryPosition: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentIf you are interested in this position and you have the required qualifications, you can send us your updated resume to karen.leiton@randstad.caflorence.lefebvre@randstad.ca and indicate as ''customer service - transportation''. It will be our pleasure to discuss the position with you.Thank you and talk to you soonRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $21.00 - $24.00 per hour
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      Randstad Staffing - Canada's #1 staffing agency is currently looking for an experienced Customer Service Representative/ Inside Sales Rep with great communication skills and previous experience in Customer Service/Inside Sales for a manufacturing company in Winnipeg.If you are team oriented, have high attention to detail, great communication skills, are potentially even bilingual in French (considered an asset) and able to work well in a fast-paced environment, we would love to hear from you!All information and resumes received will be treated with strict confidentiality. Advantages- Competitive compensation- Great company culture- Opportunity for growth- Monday - Friday daytime hours- Benefits (50% paid by employer)- Free parking available on site Responsibilities- Communicating and filling orders via email/via phone with clients - Managing the clients' online orders to ensure they have sufficient product on hand- Dealing with customer service issues and returns- Generating pick up slips and customer follow up- Responding to customer inquiries via phone and email- Give great customer service while using product knowledge Qualifications- Very strong communication skills (written and spoken)- Able to speak French would be considered an asset- Previous experience with ACCPAC/SAGE software is an asset- Experience as a customer service representative preferred- Skilled with data entry, order taking and order fulfillment- Quick learner to pick up on product knowledge- Strong proficiency in Microsoft Office- Strong ability to multitask and prioritizeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing - Canada's #1 staffing agency is currently looking for an experienced Customer Service Representative/ Inside Sales Rep with great communication skills and previous experience in Customer Service/Inside Sales for a manufacturing company in Winnipeg.If you are team oriented, have high attention to detail, great communication skills, are potentially even bilingual in French (considered an asset) and able to work well in a fast-paced environment, we would love to hear from you!All information and resumes received will be treated with strict confidentiality. Advantages- Competitive compensation- Great company culture- Opportunity for growth- Monday - Friday daytime hours- Benefits (50% paid by employer)- Free parking available on site Responsibilities- Communicating and filling orders via email/via phone with clients - Managing the clients' online orders to ensure they have sufficient product on hand- Dealing with customer service issues and returns- Generating pick up slips and customer follow up- Responding to customer inquiries via phone and email- Give great customer service while using product knowledge Qualifications- Very strong communication skills (written and spoken)- Able to speak French would be considered an asset- Previous experience with ACCPAC/SAGE software is an asset- Experience as a customer service representative preferred- Skilled with data entry, order taking and order fulfillment- Quick learner to pick up on product knowledge- Strong proficiency in Microsoft Office- Strong ability to multitask and prioritizeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Permanent
      Customer Service Representative - Dental IndustryDo you come from experience in the Dental Industry and want to pursue a career in Customer Service? Are you currently seeking a permanent opportunity in the Oakville area? Then we would love to discuss an opportunity with you! We are currently seeking a customer service representative who comes with knowledge in the dental industry!The successful candidate will have the ability to multitask and work well with a team! The ideal candidate will be handling the process of customer service from beginning to end and provide exceptional service!Advantages- Receive calls and emails from customers regarding product orders.- Handle all questions/customer calls on the spot and provide follow-up where needed- Enter information into the system to ensure that files are well documented- Create invoices for customers as well as update them on shipping dates as required- Help the team with order fulfillment when required- Run reports on current products to ensure that there are suppliesResponsibilities- Excellent location in Oakville with easy access to the highway and great places to eat close by!- Work in a dynamic team environment!- Great work hours! Monday to Friday 8:30 am to 5pm- Benefits provided by the organization- Medical, dental and Vision!- Maternity leave opportunity with an annual salary of $40,000-$45,000! Strong potential to become permanent.Qualifications- Experience in the Dental industry is required in this role!- Either Reception or Customer service experience considered a strong asset- Ability to work well with others and communicate well with departments- Strong multitasking ability as you will switch from taking calls to order fulfillment as required.- Customer service focus and the ability to adapt to what is neededSummaryIf you come from the Dental Industry and are looking for an opportunity in Customer Service then we would love to hear from you! The best way to apply for this position is to send your resume directly to aliyah.sykes@randstad.ca or apply online directly on Randstad.ca.We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative - Dental IndustryDo you come from experience in the Dental Industry and want to pursue a career in Customer Service? Are you currently seeking a permanent opportunity in the Oakville area? Then we would love to discuss an opportunity with you! We are currently seeking a customer service representative who comes with knowledge in the dental industry!The successful candidate will have the ability to multitask and work well with a team! The ideal candidate will be handling the process of customer service from beginning to end and provide exceptional service!Advantages- Receive calls and emails from customers regarding product orders.- Handle all questions/customer calls on the spot and provide follow-up where needed- Enter information into the system to ensure that files are well documented- Create invoices for customers as well as update them on shipping dates as required- Help the team with order fulfillment when required- Run reports on current products to ensure that there are suppliesResponsibilities- Excellent location in Oakville with easy access to the highway and great places to eat close by!- Work in a dynamic team environment!- Great work hours! Monday to Friday 8:30 am to 5pm- Benefits provided by the organization- Medical, dental and Vision!- Maternity leave opportunity with an annual salary of $40,000-$45,000! Strong potential to become permanent.Qualifications- Experience in the Dental industry is required in this role!- Either Reception or Customer service experience considered a strong asset- Ability to work well with others and communicate well with departments- Strong multitasking ability as you will switch from taking calls to order fulfillment as required.- Customer service focus and the ability to adapt to what is neededSummaryIf you come from the Dental Industry and are looking for an opportunity in Customer Service then we would love to hear from you! The best way to apply for this position is to send your resume directly to aliyah.sykes@randstad.ca or apply online directly on Randstad.ca.We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Cambridge, Ontario
      • Permanent
      Do you have excellent customer service skills and would like to join a winning Sales team?Are you seeking to start to your career as an Order Entry / Customer Service Representative?This could be a great opportunity for you!We are currently recruiting for an Order Entry /Customer Service Representative to join a growing Sales team in the Cambridge area.This is a junior full-time permanent position for the right candidate. Training will be provided.Advantages- Core Hours (Monday - Friday 8:30am-4:30pm)- Salary: $32,000-34,000/year- This position is working in the office but some flexibility to work from home to start)- Direct Hire with the client- Team-oriented environment- Great work-life balance- Full Benefits packageResponsibilities- Managing incoming calls and customer service inquiries- Identifying and assessing customer's needs to achieve satisfaction- Provide customer with pricing estimates- Addressing and resolving customer concerns/complaints in a prompt, friendly and courteous manner- Inputting orders from existing clientele using ERP system- Other duties as assignedQualifications- Exceptional attention to detail and pro-active 'can do' approach is essential along with strong time management skills- Enjoys working with others and is customer focus, self-motivated, assertive and able to learn quickly- Ability to communicate clearly (both verbal and written)- Diplomatic, polite, and friendly mannerism- Ability to use own initiative but also know when to seek advice if needed- Good problem-solving skills and ability to stay calm under pressure- Computer literate with good knowledge of MS Office especially ExcelSummaryIf you are interested in this position and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Apply at www.randstad.ca and follow up with a phone call an hour afterwards to 519-772-0181 x 3 and ask for Lauren or Saudia.You can also email lauren.campana@randstad.ca AND saudia.yusuf@randstad.ca (after completing a registration at www.randstad.ca and waiting an hour)Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have excellent customer service skills and would like to join a winning Sales team?Are you seeking to start to your career as an Order Entry / Customer Service Representative?This could be a great opportunity for you!We are currently recruiting for an Order Entry /Customer Service Representative to join a growing Sales team in the Cambridge area.This is a junior full-time permanent position for the right candidate. Training will be provided.Advantages- Core Hours (Monday - Friday 8:30am-4:30pm)- Salary: $32,000-34,000/year- This position is working in the office but some flexibility to work from home to start)- Direct Hire with the client- Team-oriented environment- Great work-life balance- Full Benefits packageResponsibilities- Managing incoming calls and customer service inquiries- Identifying and assessing customer's needs to achieve satisfaction- Provide customer with pricing estimates- Addressing and resolving customer concerns/complaints in a prompt, friendly and courteous manner- Inputting orders from existing clientele using ERP system- Other duties as assignedQualifications- Exceptional attention to detail and pro-active 'can do' approach is essential along with strong time management skills- Enjoys working with others and is customer focus, self-motivated, assertive and able to learn quickly- Ability to communicate clearly (both verbal and written)- Diplomatic, polite, and friendly mannerism- Ability to use own initiative but also know when to seek advice if needed- Good problem-solving skills and ability to stay calm under pressure- Computer literate with good knowledge of MS Office especially ExcelSummaryIf you are interested in this position and would like to apply or if this is not for you please reach out to discuss additional opportunities we could have.How to apply:1) Apply at www.randstad.ca and follow up with a phone call an hour afterwards to 519-772-0181 x 3 and ask for Lauren or Saudia.You can also email lauren.campana@randstad.ca AND saudia.yusuf@randstad.ca (after completing a registration at www.randstad.ca and waiting an hour)Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availabilityRandstad Waterloo is committed to helping you tackle the challenges and take advantage of promising career opportunities. Connect with us today to learn more about the many positions we have to offer at the Waterloo Randstad.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Baie-d'Urfé, Québec
      • Permanent
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Winnipeg, Manitoba
      • Permanent
      Randstad Staffing - Canada's #1 staffing agency is currently looking for an experienced Customer Service Representative/ Inside Sales Rep with great communication skills and previous experience in Customer Service/Inside Sales for a manufacturing company in Winnipeg.If you are team oriented, have high attention to detail, great communication skills, are potentially even bilingual in French (considered an asset) and able to work well in a fast-paced environment, we would love to hear from you!All information and resumes received will be treated with strict confidentiality. Advantages- Competitive compensation- Great company culture- Opportunity for growth- Monday - Friday daytime hours- Benefits (50% paid by employer)- Free parking available on site Responsibilities- Communicating and filling orders via email/via phone with clients - Managing the clients' online orders to ensure they have sufficient product on hand- Dealing with customer service issues and returns- Generating pick up slips and customer follow up- Responding to customer inquiries via phone and email- Give great customer service while using product knowledge Qualifications- Very strong communication skills (written and spoken)- Able to speak French would be considered an asset- Previous experience with ACCPAC/SAGE software is an asset- Experience as a customer service representative preferred- Skilled with data entry, order taking and order fulfillment- Quick learner to pick up on product knowledge- Strong proficiency in Microsoft Office- Strong ability to multitask and prioritizeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing - Canada's #1 staffing agency is currently looking for an experienced Customer Service Representative/ Inside Sales Rep with great communication skills and previous experience in Customer Service/Inside Sales for a manufacturing company in Winnipeg.If you are team oriented, have high attention to detail, great communication skills, are potentially even bilingual in French (considered an asset) and able to work well in a fast-paced environment, we would love to hear from you!All information and resumes received will be treated with strict confidentiality. Advantages- Competitive compensation- Great company culture- Opportunity for growth- Monday - Friday daytime hours- Benefits (50% paid by employer)- Free parking available on site Responsibilities- Communicating and filling orders via email/via phone with clients - Managing the clients' online orders to ensure they have sufficient product on hand- Dealing with customer service issues and returns- Generating pick up slips and customer follow up- Responding to customer inquiries via phone and email- Give great customer service while using product knowledge Qualifications- Very strong communication skills (written and spoken)- Able to speak French would be considered an asset- Previous experience with ACCPAC/SAGE software is an asset- Experience as a customer service representative preferred- Skilled with data entry, order taking and order fulfillment- Quick learner to pick up on product knowledge- Strong proficiency in Microsoft Office- Strong ability to multitask and prioritizeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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