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      • Laval, Québec
      • Contract
      • $17.00 - $19.00 per hour
      Are you interested in the automotive industry and want to enter this industry in customer service? We are looking for a call center agents who desire to work from home for a contract of 7 weeks with the possibility of extension. You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.2-month contract, possibility of extension and or permanencySalary: $17 - $19/hour - upon experience Work availability: Monday to Friday from 7am-9am & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekPart-time: 20 h- 30 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAdvantagesThe advantages are:-Offers the complete equipment for teleworking- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the call center agent position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual or English speaker (70% English calls) -Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time or par time for the length of the contract - Ability to Use Positive Language- Effective Listening Summary2-month contract, possibility of extension and or permanencySalary: $17 - $19/hour - upon experience Work availability: Monday to Friday from 7am-9am & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekPart-time: 20 h- 30 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "customer service agent - Automotive" :michael.vasquez@randstad.cakaren.leiton@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Michael, michael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in the automotive industry and want to enter this industry in customer service? We are looking for a call center agents who desire to work from home for a contract of 7 weeks with the possibility of extension. You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.2-month contract, possibility of extension and or permanencySalary: $17 - $19/hour - upon experience Work availability: Monday to Friday from 7am-9am & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekPart-time: 20 h- 30 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAdvantagesThe advantages are:-Offers the complete equipment for teleworking- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the call center agent position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual or English speaker (70% English calls) -Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time or par time for the length of the contract - Ability to Use Positive Language- Effective Listening Summary2-month contract, possibility of extension and or permanencySalary: $17 - $19/hour - upon experience Work availability: Monday to Friday from 7am-9am & Saturday from 8am-5pm Full time: 37.5 h - 40 h per weekPart-time: 20 h- 30 h per weekSchedules given in advanceLocation: work from home Start date: as soon as possibleAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "customer service agent - Automotive" :michael.vasquez@randstad.cakaren.leiton@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Michael, michael.vasquez@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Technical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsAdvantagesTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsResponsibilitiesTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsQualificationsTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsSummaryTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Technical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsAdvantagesTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsResponsibilitiesTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsQualificationsTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsSummaryTechnical Support Analyst 3 month contract renewable Bilingual (French and English)Onsite on the North ShoreFormating PCs, installing and configurating software, testing with end users, etc.Large environment experience with specific processes an d documentation100% Windows environmentExperience with remote connectionsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Are you a Quality Technician or recent engineering graduate and love quality control and risk management? Do you enjoy working with MS Project and know how to read 2D and 3D drawing?Our prestigious partner in the Automotive industry situated in St-Eustache is looking for a Junior Engineer or Quality control Technician to join their amazing team! Advantages-Huge international company -Contract role with possibility of permanency after end of contract-Positive work culture-Chance to work in an innovative company-Financially stable company-Chance to work on exciting projects-Learning and development opportunities-Career coaching, support in career growth -Flexible environment and tools Responsibilities-Review contracts and do risk analysis and monitor project management process in MS projects-Ensure quality control planning when receiving contract bibs , raise quality concerns and ensure quality control. -Coordinate the implementation of the Control Plan and ensure that all deliverables and processes are adequate in order to secure the quality of the product.-Ensure that quality objectives are well defined and measurable in the inputs of development projects to ensure quality is designed in.Qualifications-Experience in quality project management role or quality technician role -Degree or diploma in technical fields such as Engineering, mechanical, electrical-Experience with risk analysis/management-Experience working on projects in MS Projects-Experience in manufacturing and product development-Knowledge of quality tools and processes (FMEA, Concept Review, Problem solving methodology )-Knowledge of continuous improvement methods-Competent in reading 2D and 2D drawings -Experience in automotive, aerospace, railway industry is an asset -Bilingual in french and english SummaryDo you have any questions? Do you want more information?Contact me now!Here is how to apply:Email: shanel.leger@randstad.caAdd me to your LinkedIn network! Shanel LegerRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Quality Technician or recent engineering graduate and love quality control and risk management? Do you enjoy working with MS Project and know how to read 2D and 3D drawing?Our prestigious partner in the Automotive industry situated in St-Eustache is looking for a Junior Engineer or Quality control Technician to join their amazing team! Advantages-Huge international company -Contract role with possibility of permanency after end of contract-Positive work culture-Chance to work in an innovative company-Financially stable company-Chance to work on exciting projects-Learning and development opportunities-Career coaching, support in career growth -Flexible environment and tools Responsibilities-Review contracts and do risk analysis and monitor project management process in MS projects-Ensure quality control planning when receiving contract bibs , raise quality concerns and ensure quality control. -Coordinate the implementation of the Control Plan and ensure that all deliverables and processes are adequate in order to secure the quality of the product.-Ensure that quality objectives are well defined and measurable in the inputs of development projects to ensure quality is designed in.Qualifications-Experience in quality project management role or quality technician role -Degree or diploma in technical fields such as Engineering, mechanical, electrical-Experience with risk analysis/management-Experience working on projects in MS Projects-Experience in manufacturing and product development-Knowledge of quality tools and processes (FMEA, Concept Review, Problem solving methodology )-Knowledge of continuous improvement methods-Competent in reading 2D and 2D drawings -Experience in automotive, aerospace, railway industry is an asset -Bilingual in french and english SummaryDo you have any questions? Do you want more information?Contact me now!Here is how to apply:Email: shanel.leger@randstad.caAdd me to your LinkedIn network! Shanel LegerRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $17.61 per hour
      Randstad Canada is currently hiring a Warehouse Associate for one of our renowned clients in the document storage field.Located near the intersection of Rue Fleetwood and Rue de Chevillon, this location is accessible via transit and also has free parking available.We are hiring for the following shift:3:00 PM - 11:30 PM, Mondays - FridaysThe starting wage for this role is $17.60/hr.Advantages- opportunity to work in an international organization with upward mobility options- working in a neat and organized facility- ability to develop job skills and become familiar with data entry techniques- weekly pay cycles- opt in medical and dental benefits from day oneResponsibilities- using an RF scanner in a warehouse- collecting cartons of documents to be digitized- carrying boxes of documents weighing 40 - 50 lbsQualifications- comfort lifting boxes of documents weighing 50 lbs- able to work in a walking and standing position for the majority of the role- must be able to complete a criminal background check SummaryEligible candidates must be comfortable to have a criminal background check completed and may need to complete additional security clearances for certain projects. These positions are available for immediate start - please apply today if you are interested in this position.International students able to work full-time hours welcome to apply.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Canada is currently hiring a Warehouse Associate for one of our renowned clients in the document storage field.Located near the intersection of Rue Fleetwood and Rue de Chevillon, this location is accessible via transit and also has free parking available.We are hiring for the following shift:3:00 PM - 11:30 PM, Mondays - FridaysThe starting wage for this role is $17.60/hr.Advantages- opportunity to work in an international organization with upward mobility options- working in a neat and organized facility- ability to develop job skills and become familiar with data entry techniques- weekly pay cycles- opt in medical and dental benefits from day oneResponsibilities- using an RF scanner in a warehouse- collecting cartons of documents to be digitized- carrying boxes of documents weighing 40 - 50 lbsQualifications- comfort lifting boxes of documents weighing 50 lbs- able to work in a walking and standing position for the majority of the role- must be able to complete a criminal background check SummaryEligible candidates must be comfortable to have a criminal background check completed and may need to complete additional security clearances for certain projects. These positions are available for immediate start - please apply today if you are interested in this position.International students able to work full-time hours welcome to apply.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      *Great call center opportunity*Please note that there is a 3 week training starting July 19th that has to be done at the office in Laval near Carrefour Laval.Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English) is necessaryBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      *Great call center opportunity*Please note that there is a 3 week training starting July 19th that has to be done at the office in Laval near Carrefour Laval.Are you looking for a position in Laval and are you passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have customer service experience?Having a flexible schedule is something that appeals to you, including telecommuting and well this job is for you!We are looking for several Customer Service Consultants to answer customer inquiries over the phone, with technical questions and follow-up purchases. It is about a company in the field of the automobile, more precisely at the level of the parts of vehicles. What matters to them is the quality of the call and not the number of calls answered. It is therefore necessary to have an interest in the automobile and experience in customer service to offer the best possible service.Position: Customer Service Advisor - Work from homeStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)AdvantagesPerformance-related bonuses- Work from homePossibility of progressing within the companyPossibility to work from home- Free coffeePaid trainingGroup insurance and RRSP programFree parkingSocial events (BBQ, Taffy on snow, raffles, etc.)Freshly renovated offices with a beautiful viewResponsibilitiesHere are the tasks you will have to perform as a home customer service agent:· Respond to incoming calls from customers who wish to sell their car or simply have information on the availability of parts in our various sites;· Provide impeccable service marked by professionalism, efficiency and a highly developed sense of customer service;· Make outgoing calls to follow up on customer files;QualificationsTo provide exceptional service, here is what you will need as a Customer Service Agent:· Have 6 months to 1 year of experience in a similar position;Sales and negotiation skillsBilingualism (French and English) is necessaryBasic knowledge of computers and Microsoft Office.Summarylocalization: Work from HomePosition: Customer Service AdvisorStatus: Temporary to permanentLocation: Laval-EastSalary: $ 17.50 / hrs with rapid salary progression and a very interesting bonus structure (it is possible to make $ 20 an hour quite easily)Schedule: Be available Monday to Friday from 7 a.m. to 8 p.m. and Saturday-Sunday from 8 a.m. to 6 p.m. (full time - 40 hours per week)Are you interested in the position? Send us your CV directly to ali.abouzeid@randstad.ca with the subject line "Customer Service Agent"We look forward to discussing this opportunity with you,Aliali.abouzeid@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $18.00 - $20.00 per hour
      We are looking for a Customer Service Advisor who is going to help clients by email, chat and over the phone, managing feedback from clients and finding the best solutions for them. Position: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval AdvantagesThese are the advantages for this contract, as a Customer Service Advisor: - Dynamic work environment;- Work from the comfort of your own home - Great work culture- Equipment provided by the companyResponsibilitiesAs a Customer Service Advisor, you will be responsible for: • Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• File management (ensure follow-ups and/or verifications with the departments concerned and/or business partners) • Record incidents and service requests in the system• Handling customer feedback by phone, email, or chat • Follow up on more complex situations and advise operations managers on various situations.QualificationsAs a Customer Service Advisor, you must:• Be perfectly bilingual (English and French) because you will have to answer calls and emails in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment • 1 year experience in a similar position; customer service and/or call center• Exceptional active listening skills and good communication skills, both verbal and written;• Ability to handle various situations in a positive and professional manner;• Analytical skills and good problem-solving judgement;SummaryPosition: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval If you are interested in this position, contact us by email : florence.lefebvre@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Advisor"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Customer Service Advisor who is going to help clients by email, chat and over the phone, managing feedback from clients and finding the best solutions for them. Position: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval AdvantagesThese are the advantages for this contract, as a Customer Service Advisor: - Dynamic work environment;- Work from the comfort of your own home - Great work culture- Equipment provided by the companyResponsibilitiesAs a Customer Service Advisor, you will be responsible for: • Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• File management (ensure follow-ups and/or verifications with the departments concerned and/or business partners) • Record incidents and service requests in the system• Handling customer feedback by phone, email, or chat • Follow up on more complex situations and advise operations managers on various situations.QualificationsAs a Customer Service Advisor, you must:• Be perfectly bilingual (English and French) because you will have to answer calls and emails in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment • 1 year experience in a similar position; customer service and/or call center• Exceptional active listening skills and good communication skills, both verbal and written;• Ability to handle various situations in a positive and professional manner;• Analytical skills and good problem-solving judgement;SummaryPosition: Customer Service Advisor - Loyalty Department Schedule: Monday to Friday from 8:00 am to 4:00 pm OR from 8:30 am to 4:30 pm for a total of 40 hours / week.Training: 2-3 days in the office, then you will work remotely In September, you will return to the office in hybrid mode: 2-3 days per week Salary: 18$ -20$ - depending on experience 6 month contract location Laval If you are interested in this position, contact us by email : florence.lefebvre@randstad.ca, karen.leiton@randstad.ca,Please write in the subject, the name of the position "Customer Service Advisor"If you know of anyone interested in customer service positions, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!For more information on this and all other positions currently available, visit www.randstad.ca.We look forward to hearing from you. Ali, Florence, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $16.90 per hour
      Randstad Canada is currently hiring a Data Entry Clerk for one of our renowned clients in the document storage field.Located near the intersection of Rue Fleetwood and Rue de Chevillon, this location is accessible via public transit and also has free parking available. We are hiring for the following shift:6:00 AM - 2:30 PM, Mondays - FridaysThe starting wage for this role is $16.50/hr.Advantages- opportunity to work in an international organization with upward mobility options- working in a neat and organized facility- ability to develop job skills and become familiar with data entry techniques- weekly pay cycles- opt in medical and dental benefits from day oneResponsibilities- identifying data fields in paper documents and typing them into a database- collecting cartons of documents to be digitized- accurate and timely typing of information into a computer systemQualifications- ability to type 60 words per minute- comfort lifting boxes of documents weighing 30 - 50 lbs- able to work in a sitting position for 90% of the roleSummaryEligible candidates must be comfortable to have a criminal background check completed and may need to complete additional security clearances for certain projects. These positions are available for immediate start - please apply today if you are interested in this position. You can also send your CV to maria.santacruz@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Canada is currently hiring a Data Entry Clerk for one of our renowned clients in the document storage field.Located near the intersection of Rue Fleetwood and Rue de Chevillon, this location is accessible via public transit and also has free parking available. We are hiring for the following shift:6:00 AM - 2:30 PM, Mondays - FridaysThe starting wage for this role is $16.50/hr.Advantages- opportunity to work in an international organization with upward mobility options- working in a neat and organized facility- ability to develop job skills and become familiar with data entry techniques- weekly pay cycles- opt in medical and dental benefits from day oneResponsibilities- identifying data fields in paper documents and typing them into a database- collecting cartons of documents to be digitized- accurate and timely typing of information into a computer systemQualifications- ability to type 60 words per minute- comfort lifting boxes of documents weighing 30 - 50 lbs- able to work in a sitting position for 90% of the roleSummaryEligible candidates must be comfortable to have a criminal background check completed and may need to complete additional security clearances for certain projects. These positions are available for immediate start - please apply today if you are interested in this position. You can also send your CV to maria.santacruz@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Sainte-Thérèse, Québec
      • Contract
      • $20.00 - $21.00 per hour
      At Randstad, we put people at the heart of everything we do; this applies to our clients, our candidates, our employees and society in general. By combining our passion for people with the power of today's technology, we help people and businesses realize their full potential.We are a dynamic, resilient and passionate team. Motivated by challenges and results: we are looking for a person with these same qualities to join us!A temporary recruitment position awaits you at our Ste-Thérèse branch. Join our team and participate in the many successes for the years to come, a great career awaits you with us!Advantages Benefits to be a temporary talent acquisition:• you will be able to work remotely most of the time. The pandemic has forced us to rethink the way we work, and this change has created new expectations in terms of flexibility, working conditions and life balance.• we offer a competitive base salary and bonus plan• we offer a wellness expense account and an ergonomic reimbursement program to equip your home office• Randstad has been named one of Canada's Best Workplaces by Great Places to Work for over 10 consecutive years and also one of the Best Workplaces for Women• we offer you 3 weeks of paid vacation from the first year• we work in a fast and dynamic working atmosphere• you will have the chance to progress within an authentic, united and growing organizationResponsibilitiesResponsibilities of a temporary talent acquisitionHere are the tasks for this recruiter position:• Complete the recruitment cycle from job posting to the resume screening process before proceeding with detailed interviews.• Identify and establish a pool of candidates using a network of resources to meet current and future customer needs within a predefined time frame.• Work closely with the team to ensure the right candidates are delivered on time and to meet customer expectations for quality and value.QualificationsHere are the qualities and interests necessary for this temporary recruiter position:High volume recruiting experience is definitely an important asset for this position!You must be results-oriented and able to effectively manage requests.Good time management, impeccable customer service and teamwork skills are qualities that will come in handy during your career.SummaryThis is a unique opportunity for a talented and motivated individual to transform the world of work in Canada. Great people, great opportunities. This is Randstad's promise to you. Our priority is to maintain a fast and dynamic work environment where professionals can flourish and take on new challenges.Apply today via this offer or send your CV by email isabelle.couture@randstad.calooking forward to discussing with youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      At Randstad, we put people at the heart of everything we do; this applies to our clients, our candidates, our employees and society in general. By combining our passion for people with the power of today's technology, we help people and businesses realize their full potential.We are a dynamic, resilient and passionate team. Motivated by challenges and results: we are looking for a person with these same qualities to join us!A temporary recruitment position awaits you at our Ste-Thérèse branch. Join our team and participate in the many successes for the years to come, a great career awaits you with us!Advantages Benefits to be a temporary talent acquisition:• you will be able to work remotely most of the time. The pandemic has forced us to rethink the way we work, and this change has created new expectations in terms of flexibility, working conditions and life balance.• we offer a competitive base salary and bonus plan• we offer a wellness expense account and an ergonomic reimbursement program to equip your home office• Randstad has been named one of Canada's Best Workplaces by Great Places to Work for over 10 consecutive years and also one of the Best Workplaces for Women• we offer you 3 weeks of paid vacation from the first year• we work in a fast and dynamic working atmosphere• you will have the chance to progress within an authentic, united and growing organizationResponsibilitiesResponsibilities of a temporary talent acquisitionHere are the tasks for this recruiter position:• Complete the recruitment cycle from job posting to the resume screening process before proceeding with detailed interviews.• Identify and establish a pool of candidates using a network of resources to meet current and future customer needs within a predefined time frame.• Work closely with the team to ensure the right candidates are delivered on time and to meet customer expectations for quality and value.QualificationsHere are the qualities and interests necessary for this temporary recruiter position:High volume recruiting experience is definitely an important asset for this position!You must be results-oriented and able to effectively manage requests.Good time management, impeccable customer service and teamwork skills are qualities that will come in handy during your career.SummaryThis is a unique opportunity for a talented and motivated individual to transform the world of work in Canada. Great people, great opportunities. This is Randstad's promise to you. Our priority is to maintain a fast and dynamic work environment where professionals can flourish and take on new challenges.Apply today via this offer or send your CV by email isabelle.couture@randstad.calooking forward to discussing with youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Business AnalystFull time 37.5h/week6 month contractRoleWe are looking for one (1) qualified Information Technology and Process Business Analyst to join a team dedicated to a business value addition project related to process improvement and IT solutions at Novabus.The Process and IT business analyst is involved in one or more of the following activities: Identification of stakeholder needs, end user needs studies, process definitions, pre-studies, process modeling and design and of solutions. He must be able to understand business objectives and stakeholder needs related to various local or global business processes, services and solutions.AdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesResponsibilities• Carry out studies and evaluation ensuring that important user needs are met by the final working solution• Perform pilots designed to meet user needs and goals• Ensure that the requirements are understood and usable by the application development team.• Organize and lead acceptance testing meetings (UAT)• Create and maintain communication channels for end users to ensure that everyone working with the solution understands the deployed solution• Support consistency with overall processes and application usage• Propose changes that make the software product more efficient and / or reduce operating or maintenance costs• Continuously work to improve existing working methods• Facilitate local or global workshops• Lead change initiativesQualificationsTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)SummaryTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Business AnalystFull time 37.5h/week6 month contractRoleWe are looking for one (1) qualified Information Technology and Process Business Analyst to join a team dedicated to a business value addition project related to process improvement and IT solutions at Novabus.The Process and IT business analyst is involved in one or more of the following activities: Identification of stakeholder needs, end user needs studies, process definitions, pre-studies, process modeling and design and of solutions. He must be able to understand business objectives and stakeholder needs related to various local or global business processes, services and solutions.AdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesResponsibilities• Carry out studies and evaluation ensuring that important user needs are met by the final working solution• Perform pilots designed to meet user needs and goals• Ensure that the requirements are understood and usable by the application development team.• Organize and lead acceptance testing meetings (UAT)• Create and maintain communication channels for end users to ensure that everyone working with the solution understands the deployed solution• Support consistency with overall processes and application usage• Propose changes that make the software product more efficient and / or reduce operating or maintenance costs• Continuously work to improve existing working methods• Facilitate local or global workshops• Lead change initiativesQualificationsTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)SummaryTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      • $17.60 per hour
      Randstad Canada is currently hiring a Warehouse Associate for one of our renowned clients in the document storage field.Located near the intersection of Rue Fleetwood and Rue de Chevillon, this location is accessible via transit and also has free parking available.We are hiring for the following shift:3:00 PM - 11:30 PM, Mondays - FridaysThe starting wage for this role is $17.60/hr.Advantages- opportunity to work in an international organization with upward mobility options- working in a neat and organized facility- ability to develop job skills and become familiar with data entry techniques- weekly pay cycles- opt in medical and dental benefits from day oneResponsibilities- using an RF scanner in a warehouse- collecting cartons of documents to be digitized- carrying boxes of documents weighing 40 - 50 lbsQualifications- comfort lifting boxes of documents weighing 50 lbs- able to work in a walking and standing position for the majority of the role- must be able to complete a criminal background check SummaryEligible candidates must be comfortable to have a criminal background check completed and may need to complete additional security clearances for certain projects. These positions are available for immediate start - please apply today if you are interested in this position.International students able to work full-time hours welcome to apply.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Canada is currently hiring a Warehouse Associate for one of our renowned clients in the document storage field.Located near the intersection of Rue Fleetwood and Rue de Chevillon, this location is accessible via transit and also has free parking available.We are hiring for the following shift:3:00 PM - 11:30 PM, Mondays - FridaysThe starting wage for this role is $17.60/hr.Advantages- opportunity to work in an international organization with upward mobility options- working in a neat and organized facility- ability to develop job skills and become familiar with data entry techniques- weekly pay cycles- opt in medical and dental benefits from day oneResponsibilities- using an RF scanner in a warehouse- collecting cartons of documents to be digitized- carrying boxes of documents weighing 40 - 50 lbsQualifications- comfort lifting boxes of documents weighing 50 lbs- able to work in a walking and standing position for the majority of the role- must be able to complete a criminal background check SummaryEligible candidates must be comfortable to have a criminal background check completed and may need to complete additional security clearances for certain projects. These positions are available for immediate start - please apply today if you are interested in this position.International students able to work full-time hours welcome to apply.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Sainte-Thérèse, Québec
      • Contract
      • $20.00 - $21.00 per hour
      At Randstad, we put people at the heart of everything we do; this applies to our clients, our candidates, our employees and society in general. By combining our passion for people with the power of today's technology, we help people and businesses realize their full potential.We are a dynamic, resilient and passionate team. Motivated by challenges and results: we are looking for a person with these same qualities to join us!A temporary recruitment position awaits you at our Ste-Thérèse branch. Join our team and participate in the many successes for the years to come, a great career awaits you with us!Advantages Benefits to be a temporary talent acquisition:• you will be able to work remotely most of the time. The pandemic has forced us to rethink the way we work, and this change has created new expectations in terms of flexibility, working conditions and life balance.• we offer a competitive base salary and bonus plan• we offer a wellness expense account and an ergonomic reimbursement program to equip your home office• Randstad has been named one of Canada's Best Workplaces by Great Places to Work for over 10 consecutive years and also one of the Best Workplaces for Women• we offer you 3 weeks of paid vacation from the first year• we work in a fast and dynamic working atmosphere• you will have the chance to progress within an authentic, united and growing organizationResponsibilitiesResponsibilities of a temporary talent acquisitionHere are the tasks for this recruiter position:• Complete the recruitment cycle from job posting to the resume screening process before proceeding with detailed interviews.• Identify and establish a pool of candidates using a network of resources to meet current and future customer needs within a predefined time frame.• Work closely with the team to ensure the right candidates are delivered on time and to meet customer expectations for quality and value.QualificationsHere are the qualities and interests necessary for this temporary recruiter position:High volume recruiting experience is definitely an important asset for this position!You must be results-oriented and able to effectively manage requests.Good time management, impeccable customer service and teamwork skills are qualities that will come in handy during your career.SummaryThis is a unique opportunity for a talented and motivated individual to transform the world of work in Canada. Great people, great opportunities. This is Randstad's promise to you. Our priority is to maintain a fast and dynamic work environment where professionals can flourish and take on new challenges.Apply today via this offer or send your CV by email isabelle.couture@randstad.calooking forward to discussing with youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      At Randstad, we put people at the heart of everything we do; this applies to our clients, our candidates, our employees and society in general. By combining our passion for people with the power of today's technology, we help people and businesses realize their full potential.We are a dynamic, resilient and passionate team. Motivated by challenges and results: we are looking for a person with these same qualities to join us!A temporary recruitment position awaits you at our Ste-Thérèse branch. Join our team and participate in the many successes for the years to come, a great career awaits you with us!Advantages Benefits to be a temporary talent acquisition:• you will be able to work remotely most of the time. The pandemic has forced us to rethink the way we work, and this change has created new expectations in terms of flexibility, working conditions and life balance.• we offer a competitive base salary and bonus plan• we offer a wellness expense account and an ergonomic reimbursement program to equip your home office• Randstad has been named one of Canada's Best Workplaces by Great Places to Work for over 10 consecutive years and also one of the Best Workplaces for Women• we offer you 3 weeks of paid vacation from the first year• we work in a fast and dynamic working atmosphere• you will have the chance to progress within an authentic, united and growing organizationResponsibilitiesResponsibilities of a temporary talent acquisitionHere are the tasks for this recruiter position:• Complete the recruitment cycle from job posting to the resume screening process before proceeding with detailed interviews.• Identify and establish a pool of candidates using a network of resources to meet current and future customer needs within a predefined time frame.• Work closely with the team to ensure the right candidates are delivered on time and to meet customer expectations for quality and value.QualificationsHere are the qualities and interests necessary for this temporary recruiter position:High volume recruiting experience is definitely an important asset for this position!You must be results-oriented and able to effectively manage requests.Good time management, impeccable customer service and teamwork skills are qualities that will come in handy during your career.SummaryThis is a unique opportunity for a talented and motivated individual to transform the world of work in Canada. Great people, great opportunities. This is Randstad's promise to you. Our priority is to maintain a fast and dynamic work environment where professionals can flourish and take on new challenges.Apply today via this offer or send your CV by email isabelle.couture@randstad.calooking forward to discussing with youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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